Travelling to Malaysia? Read all updated requirements before you book.
ZEN Rooms Titiwangsa
ZEN Rooms Titiwangsa
ZEN Rooms Titiwangsa
ZEN Rooms Titiwangsa
ZEN Rooms Titiwangsa
ZEN Rooms Titiwangsa
ZEN Rooms Titiwangsa

Removed from saved list

6.9

Good

108 reviews

108 reviews

See map

7.4

Very good

Location rating score

Very good location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
doremi sound & light

360 m

Pasaraya Wan Lee Hen

440 m

Putra World Trade Centre

460 m

Wat Meh Liew Buddhist Temple

570 m

Sunway Putra Mall

580 m

Popular landmarks
Menara Kuala Lumpur

2.2 km

Petronas Twin Towers

2.3 km

KLCC - Bukit Bintang Pedestrian Walkway

2.7 km

KLCC Park

2.7 km

Aquaria KLCC

2.8 km

Closest landmarks
Damai Service Hospital

60 m

Reddy Clinic

60 m

Sentosa Medical Centre

230 m

KPJ Sentosa Specialist Hospital

230 m

Parking Lot

350 m

ZEN Rooms Titiwangsa

Jalan Datuk Haji Eusoff, No. 96, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Chowkit / Putra WTC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

Show more

Highlights

310 meters to public transportation

Front desk [24-hour]

Inside city center

Free Wi-Fi in all rooms!

Air conditioning

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Restaurants

Wi-Fi in public areas

Dry cleaning

Car park [charges apply]

Smoke-free property

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.4
Location rating7.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport16.5 km

Rooms available at ZEN Rooms Titiwangsa

Standard Double or Twin Room
...
  • Room size: 10 m²/108 ft²
  • No Windows view
  • 1 double bed or 2 single be...
Enter dates to see prices
Suite Capacity 4
...
    Enter dates to see prices
    Suite Capacity 3
    ...
      Enter dates to see prices
      Double Deluxe
      ...
        Enter dates to see prices
        Standard Double Room
        ...
        • Room size: 10 m²/108 ft²
        Enter dates to see prices
        Suite two double beds
        ...
          Enter dates to see prices
          Superior Double Room (1 double bed)
          ...
            Enter dates to see prices
            Suite
            ...
              Enter dates to see prices
              Room Assigned on Arrival
              ...
                Enter dates to see prices
                Standard Double or Twin (2 Single Bed / 1 Double Bed)
                ...
                  Enter dates to see prices

                  Frequently asked questions

                  How much does it cost to stay at ZEN Rooms Titiwangsa?

                  Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

                  What time is check-in and check-out at ZEN Rooms Titiwangsa?

                  Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

                  How do I get to ZEN Rooms Titiwangsa?

                  For those who wish to drive their own cars, ZEN Rooms Titiwangsa has a car park right on site for maximum convenience. Parking is available for an additional charge. Self-parking is conveniently available at the hotel.

                  What is the smoking policy at ZEN Rooms Titiwangsa?

                  ZEN Rooms Titiwangsa does not permit smoking in any of its rooms or indoor areas.

                  What is the closest train, metro, or bus station to ZEN Rooms Titiwangsa?

                  The closest train, metro, or bus station is Titiwangsa Monorail Station, 300 m away from ZEN Rooms Titiwangsa.

                  What restaurants are nearby ZEN Rooms Titiwangsa?

                  Restaurants including Lahore Restaurant, hokkaido seafood restaurant and Restoran Baju Marakath are popular in ZEN Rooms Titiwangsa’s neighborhood which is known as Chowkit / Putra WTC.

                  What popular shopping places are close to ZEN Rooms Titiwangsa?

                  Located in the Chowkit / Putra WTC area, ZEN Rooms Titiwangsa is close to great shopping choices like doremi sound & light, Sunway Putra Mall and The Mall.

                  What are popular attractions near ZEN Rooms Titiwangsa?

                  Guests at ZEN Rooms Titiwangsa can easily visit Putra World Trade Centre, Wat Meh Liew Buddhist Temple and Sultan Abdul Halim Muadzam Shah Bridge located in the Chowkit / Putra WTC area.

                  Show more questions
                  See map

                  Explore the neighborhood

                  What people love about ZEN Rooms Titiwangsa

                  • 9.2

                    Exceptional

                    "Shoplots nearby"

                    Valentina

                    |

                    January 8, 2019

                  • 9.2

                    Exceptional

                    "Good value for stay!"

                    adreena

                    |

                    October 30, 2018

                  • 7.2

                    Very good

                    "Good place to stay"

                    Nurul

                    |

                    October 24, 2018

                  Property ranking|Compared to 7,098 Kuala Lumpur properties
                  See all rankings
                  Value for money score
                  7.4/10
                  Room size
                  10 sqm.
                  Location score
                  7.4/10
                  Service score
                  6.8/10
                  Better than
                  88
                  %
                  of Kuala Lumpur properties
                  Bigger than
                  87
                  %
                  of Kuala Lumpur properties
                  Better than
                  86
                  %
                  of Kuala Lumpur properties
                  Better than
                  85
                  %
                  of Kuala Lumpur properties
                  Overall rating:

                  6.9

                  Good
                  108 reviews
                  Cleanliness
                  6.3
                  Facilities
                  6.3
                  Location
                  7.4
                  Read all reviews >
                  More about ZEN Rooms Titiwangsa

                  More about ZEN Rooms Titiwangsa

                  ZEN Rooms Titiwangsa

                  You'll love the exceptional convenience during your stay at ZEN Rooms Titiwangsa, located right in the heart of the city center, with an easy access to everything in Kuala Lumpur.
                  ZEN Rooms Titiwangsa offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is available and free, provided by the hotel for guests with their own transportation. The hotel's on-site dry cleaning service helps you keep your favorite travel outfits clean so you can pack less.
                  The hotel is entirely non-smoking, ensuring a clean air environment.
                  Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


                  Dining and things to do

                  Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.


                  Around the property

                  ZEN Rooms Titiwangsa is the perfect spot to explore Kuala Lumpur's fascinating cultural sights and attractions. Pose in front of Menara Kuala Lumpur located 2.1 km away, and you can always show your friends the time you went to Kuala Lumpur.


                  Reasons to stay here

                  This hotel scores higher than 87% of the city's accommodations on value for money
                  This hotel's food and dining score higher than 92% of accommodations in the city.
                  Room comfort is said to be outstanding here, scoring higher than 92% of accommodations in the city.

                  Show more
                  Amenities and facilities
                  Good
                  Facilities

                  6.3

                  Most talked about facilities

                  Housekeeping

                  4 mentions

                  Car Park

                  1 mention

                  Languages spoken

                  • English
                  • Malay

                  Internet access

                  • Free Wi-Fi in all rooms!
                  • Wi-Fi in public areas

                  Dining, drinking, and snacking

                  • Restaurants

                  Services and conveniences

                  • Dry cleaning
                  • Elevator
                  • Ironing service
                  • Smoke-free property
                  • Smoking area

                  Access

                  • CCTV in common areas
                  • Fire extinguisher
                  • Front desk [24-hour]
                  • Pets allowed

                  Getting around

                  • Car park [charges apply]
                  • Car park [free of charge]
                  • Car park [on-site]

                  Available in all rooms

                  • Air conditioning
                  • Desk
                  • Free bottled water
                  • Hair dryer
                  • Internet access – wireless
                  • Ironing facilities
                  • Linens
                  • Non-smoking
                  • Private bathroom
                  • Satellite/cable channels
                  • Shower
                  • Telephone
                  • Toiletries
                  • Towels
                  Location
                  Jalan Datuk Haji Eusoff, No. 96, Chowkit / Putra WTC, Kuala Lumpur, Malaysia, 50400
                  Very good
                  Location

                  7.4

                  Airports

                  • Sultan Abdul Aziz Shah Airport (SZB)
                    16.5 km
                  • Kuala Lumpur International Airport (KUL)
                    47.6 km

                  Public transportation

                  • Titiwangsa Monorail Station
                    310 m
                  • Titiwangsa
                    320 m

                  Hospital or clinic

                  • Damai Service Hospital
                    60 m

                  Shopping

                  • Pavilion Kuala Lumpur
                    3.1 km

                  Convenience store

                  • 7 Eleven
                    160 m

                  Cash withdrawal

                  • ATM
                    230 m
                  What's nearby

                  Popular landmarks

                  • Menara Kuala Lumpur
                    2.2 km
                  • Petronas Twin Towers
                    2.3 km
                  • KLCC - Bukit Bintang Pedestrian Walkway
                    2.7 km
                  • KLCC Park
                    2.7 km
                  • Aquaria KLCC
                    2.8 km
                  • Central Market
                    2.8 km
                  • Jalan Alor
                    3.1 km
                  • Chinatown - Kuala Lumpur
                    3.1 km
                  • Pavilion Kuala Lumpur
                    3.1 km
                  • KL Bird Park
                    3.3 km

                  Nearby landmarks

                  • Damai Service Hospital
                    60 m
                  • Reddy Clinic
                    60 m
                  • Sentosa Medical Centre
                    230 m
                  • KPJ Sentosa Specialist Hospital
                    230 m
                  • Titiwangsa Monorail Station
                    310 m
                  • Titiwangsa
                    320 m
                  • Parking Lot
                    350 m
                  • doremi sound & light
                    360 m
                  • MSL Travel
                    410 m
                  • Komples Rawatan & Rawatan Harian(SCACC)
                    430 m
                  Distances shown are straight-line distances on the map. Actual travel distances may vary.
                  Property policies
                  Children and extra beds

                  Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

                  All children are welcome.

                  Children 0-10 year(s)
                  Stay for free if using existing bedding.
                  If you need an extra bed, it will incur an additional charge.
                  Guests 11 years and older are considered as adults
                  Must use an extra bed which will incur an additional charge.
                  Others
                  • A security deposit of MYR 50 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
                  • When booking more than 5 rooms, different policies and additional supplements may apply.
                  Some helpful facts

                  Check-in/Check-out

                  • Check-in from14:00
                  • Check-out until12:00

                  The property

                  • Number of rooms 15

                  Reviews of ZEN Rooms Titiwangsa from real guests

                  Provided by verified guests of Agoda
                  Cleanliness6.3
                  Facilities6.3
                  Location7.4
                  Service6.7
                  Value for money7.4
                  High score for Kuala Lumpur
                  Rating
                  9+ Exceptional (4)
                  8-9 Excellent (2)
                  7-8 Very Good (10)
                  6-7 Good (7)
                  <6 Below Expectation (12)
                  Time of the year
                  Mar - May (4)
                  Jun - Aug (9)
                  Sep - Nov (17)
                  Dec - Feb (5)
                  All guests (108)
                  All languages

                  Show reviews that mention 

                  Showing 35 verified guest comments
                  12
                  9.2
                  Exceptional
                  Valentina from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 1 night in June 2018

                  Valur for Money”

                  Clean room and toilet. Shoplots nearby

                  Reviewed January 08, 2019

                  See room deals

                  6.8
                  Good
                  LEE from Singapore
                  Solo traveler
                  Standard Double or Twin Room
                  Stayed 2 nights in December 2018

                  Budget”

                  Everything is okay to me as only for a rest. Disappointment as the property does not provide hair dryer. Mamak stall is just next to the property.

                  Reviewed January 02, 2019

                  See room deals

                  5.6
                  YAP from Singapore
                  Business traveler
                  Standard Double or Twin Room
                  Stayed 2 nights in March 2019

                  Above average”

                  Booked an air cond room but was given a non a/c room for 1st night due to no more room.

                  Reviewed April 13, 2019

                  See room deals

                  4.4
                  Ganesan from Malaysia
                  Solo traveler
                  Standard Double or Twin Room
                  Stayed 1 night in March 2019

                  Worst Cleanliness”

                  Upon check in all was good the staff at counter is friendly.However , my stay becomes a nightmare when I start feel itchy. My body full of rashes . I saw BEDBUGS 😡😡. I called the Receptionist at 12am cause I could bare it anymore . Receptionist said they are fully booked only the room with fan facility available. She did offer Insect Spray . I’m just too tired with the solution and bare with the BED BUGS cause next day I’m working 6am. Please improve the cleanliness . The carpet smells bad and wall paint all peel off.

                  Reviewed March 03, 2019

                  See room deals

                  4.4
                  Najwa from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 2 nights in October 2019

                  Unexpected room & lack of manners”

                  I book and already select for large bed. But I got twin beds. I going down and ask receptionist but unfortunately she answered my question with pride and acted. Im very disappointed with staff manners. Sheet and pillow also dirty and smelly. Not recommended hotel.

                  Reviewed October 29, 2019

                  See room deals

                  2.0
                  maya from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 1 night in December 2021

                  Poor management”

                  Arrived at the hotel at 7pm. Booked last minute just to get some sleep. The hotel is not the sama name as advertised. The staff turned us down due to NO WATER and asked us to deal with ZEN ROOM ourselves to get our refund. Had to call agoda customer service few times and been refused by Zen to be refunded because of the cancellation policy. I've emailed Zen but there are no reply whatsoever. Luckily Agoda managed to offer cashback. Bad hotel at a rundown places. Stay away!!!

                  Reviewed January 11, 2022

                  See room deals

                  10.0
                  Exceptional
                  adreena from Malaysia
                  Couple
                  Standard Double Room
                  Stayed 3 nights in June 2018

                  Excellent ”

                  Thank you for the great hospitality. But some how need to work more on the access card cause i had some trouble to open my room because of my access card but everything was fine and perfect.

                  Reviewed June 11, 2018

                  See room deals

                  Dear Adreena, Thank you so much for the perfect score! We are very happy and proud to provide you with great service and made you felt so warmly welcomed. Please be assured that your feedback about the access card has been shared to the hotel management for improvement. By booking with ZEN Rooms you can be sure to get the best value-for-money. We hope to see you again. Best regards, Bella

                  Responded September 18, 2018
                  ZEN Rooms Titiwangsa
                  9.2
                  Exceptional
                  adreena from Malaysia
                  Couple
                  Standard Double Room
                  Stayed 1 night in October 2018

                  Exceptional”

                  Need to improve more on towel at the room. Towel a bit smelly but everything is okay. Good value for stay!

                  Reviewed October 30, 2018

                  See room deals

                  Dear Adreena, Thank you for taking the time to write this feedback. We are pleased to hear that you felt the stay was worth the price! However, please be assured that our team has taken the necessary measures to prevent this from happening again in the future. We hope your next stay is just around the corner! Best regards, Nisa

                  Responded December 14, 2018
                  ZEN Rooms Titiwangsa
                  9.2
                  Exceptional
                  NUR from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 1 night in July 2018

                  Exceptional”

                  Middle of city. Best choice for budget hotel. Space for pray available. Will come again to this hotel.

                  Reviewed July 31, 2018

                  See room deals

                  Dear Nur, Thank you for staying with ZEN Rooms! We are happy to help you travel more and pay less! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We look forward to welcome you back! Best regards, Bella

                  Responded September 18, 2018
                  ZEN Rooms Titiwangsa
                  7.6
                  Very good
                  Syawariya from Malaysia
                  Business traveler
                  Standard Double or Twin Room
                  Stayed 1 night in October 2018

                  towel smells stink”

                  I am the regular guest in this hotel. At first is all ok but lately is getting worse. The towel is too smelly. Smells like dirty socks. Please improve cleanliness for the laundry. Sometimes the bedsheet also smelly. Otherwise and the rest is quite ok.

                  Reviewed October 21, 2018

                  See room deals

                  Dear Syawariya, Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. We are deeply sorry that the cleanliness was not in the best condition during your stay, you can be assured that we have tightened the cleanliness control to ensure our ZEN standard cleanliness in all of our properties. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of your future trips. Best regards, Nisa

                  Responded December 14, 2018
                  ZEN Rooms Titiwangsa
                  6.0
                  KOK from Malaysia
                  Solo traveler
                  Standard Double or Twin Room
                  Stayed 1 night in October 2018

                  suitable for solo traveller”

                  The price is reasonable, RM50+ but the room i getis at 3rd floor. Its dark at corridor but the room is a bit dirty espically the wall has lots of drawing...

                  Reviewed November 21, 2018

                  See room deals

                  Dear Kok, Thank you so much for the feedback. We are happy that you appreciate the price that we offered; By booking with ZEN Rooms you always get the lowest rates in the market. Please be assured that we are continuously working on enforcing our ZEN standard cleanliness to make sure our guests are comfortable while staying with us. We hope to be able to serve you again at our best. Best regards, Nisa

                  Responded December 14, 2018
                  ZEN Rooms Titiwangsa
                  6.0
                  Slyvester from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 2 nights in August 2018

                  Great location but very poor service.”

                  The room service did our roomkeeping but did not replace the towel. It is very inconvienience when you returned from daytrip hiking, full of sweat and want to take a shower but there is no towel. Contacted the receptionist multiple time but she is not helpful. Only get the towel when I start confronting the receptionist face to face and after I suggested to get towel from other unoccupied room.

                  Reviewed August 13, 2018

                  See room deals

                  Dear Sylvester, Thank you for taking the time to review your stay. We are happy to accomodate you in a place that you found strategic! We are very sorry for the service provided and for the inconveniences occurred during the stay. Please be assured that we have trained our team to ensure everything is ready for our guest! With ZEN, you can be sure to get the best value for money accommodation. We hope to see you again. Best regards, Bella

                  Responded September 18, 2018
                  ZEN Rooms Titiwangsa
                  8.0
                  Excellent
                  Juliyana from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 1 night in October 2018

                  One of best budget hotel ”

                  Overall i feel comfortable to stay in this hotel. Its strategic, convenient and easy access to shops and public transport.

                  Reviewed October 18, 2018

                  See room deals

                  Dear Juliyana, Thank you so much for leaving us such a wonderful review! We work really hard to offer the best stay in the best possible environment and we are very pleased to hear that you find our place to your liking. As the top-rated budget hotel network in Asia, at ZEN we always strive to provide a great customer experience at the lowest rates. We hope to be part of your future trips! Best regards, Nisa

                  Responded December 14, 2018
                  ZEN Rooms Titiwangsa
                  7.2
                  Very good
                  Juliyana from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 1 night in October 2018

                  Strategic & convenient ”

                  I prefer tis hotel cz its near to malls and KL city. The staff also helpful and make things easy. So i dont face any problems during my stay here. They just need keep ip good work maintain cleanliness and check towels & bedsheets to ensure all proper & suitable to be used.

                  Reviewed October 14, 2018

                  See room deals

                  Dear Juliyana, Thank you for choosing to stay with us. We are very delighted to hear that you liked the place and had a great stay. Please rest assured that we will keep maintaining our great service to all awesome customers like you! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. Come back and see us soon! Best regards, Nisa

                  Responded December 14, 2018
                  ZEN Rooms Titiwangsa
                  6.8
                  Good
                  Cavan from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 1 night in October 2018

                  You get what you pay for”

                  1) It's convenient due to proximity to public transport hub (including a train station), but the downside is the noise (also from the train station). 2) At least they clean the floor, wash the bathroom, and keep it odour-free, but do expect some blood-stained blanket or bed-sheet. 3) No water dispenser in the hotel, if this matter to you.

                  Reviewed November 01, 2018

                  See room deals

                  Dear Cavan, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our management. Our team will do anything possible to resolve this issue to reach guests’ satisfaction in the future. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope you give us another chance to welcome you back. Best regards, Nisa

                  Responded December 14, 2018
                  ZEN Rooms Titiwangsa
                  7.2
                  Very good
                  Chun from Malaysia
                  Business traveler
                  Standard Double or Twin Room
                  Stayed 3 nights in August 2018

                  Good location but poor facilities”

                  The location is good (easy to get food and public transport), but the WiFi is not working and the parking is very limited. The hotel is located beside the LRT, don’t stay here if you like a quite stay.

                  Reviewed August 15, 2018

                  See room deals

                  Dear Chun, Thank you for the feedback! We are happy to accomodate you in a place that you found strategic. Please be assured that we have reached out to the internet provider and now the internet works well. By booking with ZEN Rooms you can be sure to get the best value-for-money. We hope to see you again. Best regards, Bella

                  Responded September 18, 2018
                  ZEN Rooms Titiwangsa
                  7.2
                  Very good
                  amirah from Malaysia
                  Solo traveler
                  Standard Double or Twin Room
                  Stayed 1 night in October 2018

                  Very good”

                  Value for money. Good location, fairly clean room. Will definitely come again

                  Reviewed October 24, 2018

                  See room deals

                  Dear Amirah, Thank you for your candid feedback! We are happy to know that you liked the place and felt the stay was good value for money. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to see you again soon. Best regards, Nisa

                  Responded December 14, 2018
                  ZEN Rooms Titiwangsa
                  6.0
                  Tracy from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 4 nights in September 2018

                  Above average”

                  didnt expect the room so small but since it is cheap so overall is satisfied, but there are no hair blower provided, luckily when we ask the staff, she give the hair blower to us. The room abit smelly

                  Reviewed October 25, 2018

                  See room deals

                  Dear Tracy, Thank you for the honest review. We are happy to know that overall you felt satisfied with the stay! Please be assured that we are continuously working on improving our customer experience; that is how we became the top-rated budget hotel company in Asia. We do hope your next stay would be better than the previous one. Best regards, Nisa

                  Responded December 14, 2018
                  ZEN Rooms Titiwangsa
                  4.4
                  Myron from United States
                  Couple
                  Standard Double or Twin Room
                  Stayed 1 night in July 2018

                  Not an enjoyable stay.”

                  The room had a heavy mildew smell that was only bearable after turning on the very loud ceiling fan . The wifi didn't start working until the middle of the night after we head fallen asleep. The front desk said they were sending someone to the room to spray to help the smell issue but no one over came. I was calling the front desk to report the internet issue but no one answered after several tries so I had to downstairs to get their attention. There were several hairs on the bedsheets and the pillows also had a mildewy smell. This is a budget hotel but things could have been better. We're glad our stay was only one night.

                  Reviewed July 30, 2018

                  See room deals

                  Dear Myron, Thank you so much for your feedback. We are very sorry that your stay was not a pleasant one and that you did not get our cleanliness standard during the stay. Please be assured that a lot of improvements have been made since your last stay. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top rated budget hotel chain in Asia. We hope to welcome you again and provide you with better stay experience. Thank you so much. Best regards, Bella

                  Responded September 18, 2018
                  ZEN Rooms Titiwangsa
                  5.2
                  Hanis from Malaysia
                  Couple
                  Standard Double or Twin Room
                  Stayed 1 night in November 2018

                  Above average”

                  very bad service. need to wait for almost one hour before checked in. somehow in the morning the house keeper simply barged into our room while we are sleeping, not even knocking. when i called the receptionist she simply giggled and said mistakenly with other room that already checked out. not even a proper sorry for us. this is invading privacy and so unprofessional.

                  Reviewed November 18, 2018

                  See room deals

                  Dear Hanis, We appreciate you taking the time to write this valuable feedback. We understand how upsetting this must be for you and we take full responsibility of the entire situation. We genuinely sorry that we were not able to assist you in a way you anticipated. We want to guarantee you that we will be treating this with utmost urgency so we can avoid things like these to happen. Please rest assured that this has been brought to our management's attention and we will investigate this further. At ZEN Rooms we pride ourselves in taking actions fast - this is how we became the top-rated budget hotel chain in Asia. We hope to have another chance to welcome you back at our best and provide you with better experience to share. Kind regards, Nisa

                  Responded December 14, 2018
                  ZEN Rooms Titiwangsa
                  12
                  This is a popular property. Don't miss out!

                  Back to search results

                  Back to room choices

                  |

                  Dismiss