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ZEN Home Parkview KLCC
ZEN Home Parkview KLCC
ZEN Home Parkview KLCC
ZEN Home Parkview KLCC
ZEN Home Parkview KLCC
ZEN Home Parkview KLCC
ZEN Home Parkview KLCC

Removed from saved list

7.4

Very good

96 reviews

96 reviews

See map

8.5

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Jalan P Ramlee (Clubbing area)

90 m

Malaysian Travel Business

200 m

Espanda

210 m

La Queen

210 m

Standard Chartered Bank Park

230 m

Popular landmarks
Petronas Twin Towers

450 m

KLCC - Bukit Bintang Pedestrian Walkway

550 m

Aquaria KLCC

600 m

Menara Kuala Lumpur

620 m

KLCC Park

710 m

Closest landmarks
Ava Bistro

80 m

Healy Mac's (KLCC)

120 m

Malaysian Tourism Centre

180 m

Tourist Police

210 m

WET Deck at W Kuala Lumpur

280 m

ZEN Home Parkview KLCC

Parkview Serviced Apartment, Jalan Cangkat Perak, No. 5, KLCC, Kuala Lumpur, Malaysia, 50250 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in KLCC, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 3.5 stars, this high-quality property provides guests with access to fitness center and outdoor pool on-site.

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Highlights

Located in heart of Kuala Lumpur

Airport transport

350 meters to public transportation

Inside city center

470 meters to Suria KLCC

Facilities

Transport to airport

Car park

Complimentary WIFi in all rooms

Exercise area

Swimming pool [outdoor]

Laundry service

Wi-Fi in public areas

Security [24-hour]

Your dates are popular among travelersPopular destination! Properties in Kuala Lumpur are being booked every minute!
Value for money7.8
Location rating8.5
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.6 km

Rooms available at ZEN Home Parkview KLCC

Studio Apartment
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 queen bed
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HOUSE SOFA BED
...
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    Superior Room
    ...
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      TWIN ROOM 2 QUEEN BEDS SOFABED DOUBLE
      ...
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        Double
        ...
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          Suite Standard
          ...
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            2 BEDS 2 QUEEN BEDS SOFABED DOUBLE
            ...
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              Room Assigned on Arrival
              ...
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                House
                ...
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                  Business Studio Suite
                  ...
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                    Frequently asked questions

                    What time is check-in and check-out at ZEN Home Parkview KLCC?

                    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee.

                    How do I get to ZEN Home Parkview KLCC?

                    ZEN Home Parkview KLCC is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 110 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, ZEN Home Parkview KLCC has a car park on site, as well as additional parking nearby if the first car park is full.

                    What is the smoking policy at ZEN Home Parkview KLCC?

                    ZEN Home Parkview KLCC does not permit smoking in any of its rooms or indoor areas.

                    What is the closest train, metro, or bus station to ZEN Home Parkview KLCC?

                    The closest train, metro, or bus station is Bukit Nanas Monorail Station, 390 m away from ZEN Home Parkview KLCC.

                    What restaurants are nearby ZEN Home Parkview KLCC?

                    ZEN Home Parkview KLCC is located in KLCC, famous for good restaurants such as Maredo's Steakhouse, Festival City - Vietnamese cuisine in KL and Trattoria.

                    What popular shopping places are close to ZEN Home Parkview KLCC?

                    Shopping options in ZEN Home Parkview KLCC’s KLCC neighborhood include Suria KLCC, CHARISMA jewellery and nikorex display.

                    What are popular attractions near ZEN Home Parkview KLCC?

                    ZEN Home Parkview KLCC is located in KLCC area, which is famous for attractions such as Petronas Twin Towers, KLCC Park and Menara Kuala Lumpur.

                    What popular natural sightseeing spots are close to ZEN Home Parkview KLCC?

                    ZEN Home Parkview KLCC is located within KLCC, which makes it conveniently close to natural sights including Jelutong Tree and Camp ground.

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                    See map

                    Explore the neighborhood

                    What people love about ZEN Home Parkview KLCC

                    • 10

                      Exceptional

                      "Very nice ambiance and decoration in the room."

                      Nur

                      |

                      November 19, 2019

                    • 8.8

                      Excellent
                      Cleanliness

                      "Fantastic Location, very convenient to the city area and public transporttion, very clean room"

                      kenny

                      |

                      October 12, 2019

                    • 10

                      Exceptional

                      "Such a great place for your stay."

                      Feybrina

                      |

                      October 10, 2019

                    Property ranking|Compared to 6,804 Kuala Lumpur properties
                    See all rankings
                    Location score
                    8.5/10
                    Room size
                    50 sqm.
                    Value for money score
                    7.8/10
                    Cleanliness score
                    7.2/10
                    Better than
                    94
                    %
                    of Kuala Lumpur properties
                    Bigger than
                    94
                    %
                    of Kuala Lumpur properties
                    Better than
                    90
                    %
                    of Kuala Lumpur properties
                    Better than
                    88
                    %
                    of Kuala Lumpur properties
                    Overall rating:

                    7.4

                    Very good
                    96 reviews
                    Cleanliness
                    7.2
                    Facilities
                    6.9
                    Location
                    8.5
                    Read all reviews >
                    More about ZEN Home Parkview KLCC

                    More about ZEN Home Parkview KLCC

                    ZEN Home Parkview KLCC

                    For travelers who want to take in the sights and sounds of Kuala Lumpur, ZEN Home Parkview KLCC is the perfect choice. Its convenient location right in the city center allows you more time to see all that Kuala Lumpur has to offer. Access is everything, and you'll get the most of while staying only 8.6 km from Terminal Bersepadu Selatan and its easy transportation options.
                    Enjoy all that ZEN Home Parkview KLCC has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. For those driving their own car, parking is available for guests.
                    For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. For health reasons, smoking is not permitted anywhere inside the hotel.
                    All guestrooms at ZEN Home Parkview KLCC provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Don't worry about being thirsty as a refrigerator and bottled water are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find toiletries and towels available in some guest bathrooms.


                    Dining and things to do

                    Fill your days with the array of activities and facilities offered at ZEN Home Parkview KLCC. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.


                    Around the property

                    Be sure to visit some of the city's popular sights during your stay in Kuala Lumpur. Be sure to visit Menara Kuala Lumpur located 620 m away, an item on every checklist of those who travel to Kuala Lumpur.


                    Reasons to stay here

                    Compared to the city's accommodation options, this hotel scored higher than 92% of them for food and dining.
                    Guests who stayed at this hotel have scored it higher than 93% of accommodations in the city.
                    According to guests who stayed here, this hotel's room comfort is rated higher than 91% of other accommodations in Kuala Lumpur.

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                    Amenities and facilities
                    Good
                    Facilities

                    6.9

                    Most talked about facilities

                    Car Park

                    4 mentions

                    Food & Dining

                    1 mention

                    View

                    1 mention

                    Housekeeping

                    1 mention

                    Languages spoken

                    • English
                    • Malay

                    Accessibility

                    • Wheelchair accessible

                    Internet access

                    • Complimentary WIFi in all rooms
                    • Wi-Fi in public areas

                    Things to do, ways to relax

                    • Exercise area
                    • Swimming pool [outdoor]

                    Dining, drinking, and snacking

                    • Kitchen

                    Services and conveniences

                    • Elevator
                    • Laundry service
                    • Smoke-free property
                    • Smoking area

                    Access

                    • Pets allowed
                    • Security [24-hour]

                    Getting around

                    • Car park [nearby]
                    • Car park [on-site]
                    • Transport to airport

                    Available in all rooms

                    • A/C
                    • Closet
                    • Complimentary drinking water
                    • Desk
                    • Iron and ironing board
                    • Kitchenette
                    • Linens
                    • Microwave
                    • Mirror
                    • Non-smoking
                    • Private bathroom
                    • Refrigerator
                    • Seating area
                    • Shower
                    • Sofa
                    • Soundproofing
                    • Toiletries
                    • Towels
                    • TV [flat screen]
                    • Wi-Fi
                    • Wooden/parqueted flooring
                    Location
                    Parkview Serviced Apartment, Jalan Cangkat Perak, No. 5, KLCC, Kuala Lumpur, Malaysia, 50250
                    Excellent
                    Location

                    8.5

                    Airports

                    • Sultan Abdul Aziz Shah Airport (SZB)
                      17.6 km
                    • Kuala Lumpur International Airport (KUL)
                      46.0 km

                    Public transportation

                    • Bukit Nanas Monorail Station
                      400 m
                    • LRT Train Station - KLCC
                      540 m

                    Hospital or clinic

                    • The dentist @ KL
                      370 m

                    Shopping

                    • Pavilion Kuala Lumpur
                      960 m

                    Convenience store

                    • 7 Eleven
                      240 m

                    Cash withdrawal

                    • ATM
                      170 m
                    What's nearby

                    Popular landmarks

                    • Petronas Twin Towers
                      450 m
                    • KLCC - Bukit Bintang Pedestrian Walkway
                      550 m
                    • Aquaria KLCC
                      600 m
                    • Menara Kuala Lumpur
                      620 m
                    • KLCC Park
                      710 m
                    • Pavilion Kuala Lumpur
                      960 m
                    • Jalan Alor
                      1.0 km
                    • Central Market
                      1.8 km
                    • Chinatown - Kuala Lumpur
                      1.9 km
                    • KL Bird Park
                      2.7 km

                    Nearby landmarks

                    • Ava Bistro
                      80 m
                    • Jalan P Ramlee (Clubbing area)
                      90 m
                    • Healy Mac's (KLCC)
                      120 m
                    • Malaysian Tourism Centre
                      180 m
                    • Malaysian Travel Business
                      200 m
                    • Tourist Police
                      210 m
                    • Espanda
                      210 m
                    • La Queen
                      210 m
                    • Standard Chartered Bank Park
                      230 m
                    • Ruums
                      250 m
                    Distances shown are straight-line distances on the map. Actual travel distances may vary.
                    Property policies
                    Children and extra beds

                    Extra beds vary by room. Please check each room's capacity for details.

                    All children are welcome.

                    Children 0-6 year(s)
                    Stay for free if using existing bedding.
                    If you need an extra bed, it will incur an additional charge.
                    Guests 7 years and older are considered as adults
                    Must use an extra bed which will incur an additional charge.
                    Others
                    • Room will be cleaned for free every 3 days. Additional cleaning fee may apply.
                    • When booking 6 or more rooms, special policies may apply.
                    Some helpful facts

                    Check-in/Check-out

                    • Check-in from15:00
                    • Check-in until22:00
                    • Check-out until12:00

                    Getting around

                    • Airport transfer fee110 MYR

                    The property

                    • Number of rooms 6

                    Reviews of ZEN Home Parkview KLCC from real guests

                    Provided by verified guests of Agoda
                    7.4
                    /
                    10
                    Cleanliness7.2
                    Facilities6.9
                    Location8.5
                    Service7.2
                    Value for money7.8
                    High score for Kuala Lumpur
                    Rating
                    9+ Exceptional (9)
                    8-9 Excellent (7)
                    7-8 Very Good (8)
                    6-7 Good (5)
                    <6 Below Expectation (12)
                    Time of the year
                    Mar - May (3)
                    Jun - Aug (8)
                    Sep - Nov (22)
                    Dec - Feb (8)
                    All guests (96)
                    All languages

                    Show reviews that mention 

                    Showing 41 verified guest comments
                    123
                    8.4
                    Excellent
                    Hikmah from Indonesia
                    Family with young children
                    Studio Apartment
                    Stayed 3 nights in October 2018

                    Stay at Zen Room Parkview KLCC”

                    It was very nice to stay in Parkview Apartment KLCC. The location is good, near from KLCC, only 10 minutes walking and also the price also affordable. We've got large room, full of kitchenware, refrigerator, washing machine and also smart tv. We can watch youtube from flat screen. The aircon also doing well, water heater well functioned and we can cooking in the kitchen with electric stove. recommended!!!

                    Reviewed October 10, 2018

                    See room deals

                    Dear Hikmah, Thank you for leaving us such a wonderful review! We are glad that we were able to accommodate a satisfying place for your stay! We work hard to meet expectations like yours, and we are happy to hear we hit the mark for you. As the top-rated budget hotel company in Asia, we pride ourselves in providing the best value-for-money stays. We hope to welcome you again anytime soon! Best regards, Putri

                    Responded October 11, 2018
                    ZEN Home Parkview KLCC
                    10.0
                    Exceptional
                    Feybrina from Indonesia
                    Couple
                    Studio Apartment
                    Stayed 1 night in October 2019

                    Highly recommended!!! ”

                    Such a great place for your stay. I will definitely book again here for my next visit to KL... Near to Twin Tower, the zen staffs really friendly and so nice, the facilities good, the view from the room, awesome. Too bad I can only stay for few hours cause I have to catch a flight.. Next time, I'll stay longer. Very recommended! :)

                    Reviewed October 10, 2019

                    See room deals

                    Dear Feybrina, Thanks a lot for the wonderful review! We are more than thrilled to know that you had a pleasant stay and we are glad to hear that we will be your top choice when you visit this city. As the top-rated budget hotel company in Asia, we work hard to provide the best value-for-money stays and a pleasant experience. We can't wait to have you back with us in the near future. Best regards, Bea

                    Responded November 13, 2019
                    ZEN Home Parkview KLCC
                    8.4
                    Excellent
                    Sahat from Indonesia
                    Family with young children
                    Studio Apartment
                    Stayed 3 nights in January 2019

                    Good place”

                    Late check in but staff from Zen Room explain the key. Nice apartment n near KLCC tower. Thanks Miss Fiqah

                    Reviewed January 16, 2019

                    See room deals

                    Dear Sahat, Thanks for the fantastic review! We truly appreciate your kind words about our staff, Fiqah. It's definitely a boost for us every time we hear positive reviews such as yours. We will be sure to let her know that she made an impact during your stay. As the top-rated budget hotel company in Asia, we pride ourselves in providing the best value-for-money stays. We hope to welcome you again anytime soon! Best regards, Putri

                    Responded March 05, 2019
                    ZEN Home Parkview KLCC
                    10.0
                    Exceptional
                    JAVED from Singapore
                    Group
                    Studio Apartment
                    Stayed 4 nights in August 2018

                    I had a very good experience ”

                    The serviced apartment is quite spacious and clean and has all the basic facilities. The staff was responsible and polite and well mannered. The location is excellent quite close to KLCC and twin towers.

                    Reviewed August 28, 2018

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                    Dear Javed, Thank you for the perfect score! We are very happy to know that you had a great stay with us! Obsession with providing an outstanding customer experience at the lowest prices is what sets ZEN apart from most budget hotels. We look forward to welcome you back soon! Best regards, Bella - ZEN Rooms

                    Responded October 05, 2018
                    ZEN Home Parkview KLCC
                    6.8
                    Good
                    chua from Malaysia
                    Solo traveler
                    Studio Apartment
                    Stayed 1 night in October 2019

                    Value of money but no parking ”

                    Parking was the big issue of there, even thought next to condo have a parking space but quite expensive for me, the rate will calculate as 6am to 6pm Rm11, if you park at 5pm until next morning 6am they will charge you Rm11, but usually we won’t check out 6am, so next day after 6am you need to pay Rm11 again.. 😢😢 Room so Far ok, but the bed not comfy and only provide one pillow for per person .. Location very near klcc , 5mins walk can reach klcc . And out side of condo have few Malays stalls, no worries to get food.

                    Reviewed October 05, 2019

                    See room deals

                    Dear Chua, Thank you very much for taking the time to review your stay. Please be assured that your feedback regarding the parking space has been shared with our respective team to be taken into account for our further improvement. As the top rated budget hotel franchise in Asia, we work hard to provide the best value. Best regards, Bea

                    Responded November 13, 2019
                    ZEN Home Parkview KLCC
                    8.0
                    Excellent
                    MOHD from Malaysia
                    Family with young children
                    Studio Apartment
                    Stayed 1 night in July 2018

                    So so”

                    Paid parking. Free parking only for 1 hour. Close to KLCC. Aircond at lobby is under maintenance. too hot. Shower in bathroom damaged

                    Reviewed July 12, 2018

                    See room deals

                    Dear Mohd, Thank you for the feedback! We are very sorry regarding the inconvenience about the parking space. It is nice to hear that you found the location strategic to KLCC, We hope you could enjoy the beautiful view at night of KLCC Tower! We appreciate you mentioning the issue with the shower to us, we have passed this to the hotel management to be taken necessary action. We hope to see you again. Best regards, Bella

                    Responded August 03, 2018
                    ZEN Home Parkview KLCC
                    6.0
                    MOHD from Malaysia
                    Couple
                    Stayed 1 night in September 2019

                    Not a well kept hotel. ”

                    Pro Nice view Very near to KLCC Cons Not a well kept hotel Toilet is smelly No bathroom curtain. So the water flooding the whole toilet floor Not easy to check in. I almost fighting with the security guard No concierge No lobby service No room number given No parking available Rooms not well kept or up to standard Broken equipment Very bad bad choice i made. I strongly will ask Agoda I NEED MY MONEY TO BE RETURNED.

                    Reviewed September 23, 2019

                    See room deals

                    8.8
                    Excellent
                    Victor from United Kingdom
                    Solo traveler
                    Studio Apartment
                    Stayed 4 nights in September 2019

                    Excellent”

                    Super central location. Walking distance to the towers. The place is spacious and very bright and comfortable. The check in and check out was managed perfectly and easily. Kitchen wasn't very well equipped. Missing tea towels, tea spoons, maybe a few more mugs and glasses. It'd be nice to have the essentials already there, sugar, salt, pepper. No TV channels. Only online access but very difficult to operate so I couldn't use any entertainment at all. Hand towels in the bathroom would be nice as well as shampoo.

                    Reviewed October 01, 2019

                    See room deals

                    Dear Victor, Thank you so much for taking the time to review your stay with us. Please accept our sincere apologies. Rest assure that we have share this review in our higher management for further improvement of toiletries availability. Also, we are surprised that there was an issue with the TV channel. Please be assured that we have shared this to the respective team to be taken necessary measure to make sure future guest can watch the television conveniently. See you soon Victor for a better experience to share. Best regards, Bea

                    Responded December 05, 2019
                    ZEN Home Parkview KLCC
                    5.6
                    Ilker from Germany
                    Couple
                    Studio Apartment
                    Stayed 2 nights in October 2018

                    Above average”

                    (-) We have waited 1 hour for checkin. The security guard at the building's lobby was so rude. There was not a staff from "Zen" . The apartment is very simple, very old furnitures, no water kettle, no tea or coffee or drinking water. (+) Very comfortable bed, nice view and good location.

                    Reviewed November 02, 2018

                    See room deals

                    Dear Ilker, Thank you for sharing your experience with us. It's a surprise to hear that some staff were not accommodating during your stay, as that is not part of our ZEN experience. We’ve already investigated the issue and organized a training session for the personnel. We apologize for the inconvenience you experienced. We hope to see you again and provide you with better stay. Best regards, Bella

                    Responded December 17, 2018
                    ZEN Home Parkview KLCC
                    10.0
                    Exceptional
                    Nur from Malaysia
                    Business traveler
                    Studio Apartment
                    Stayed 3 nights in November 2019

                    Great place ❤️”

                    Sweet service apartment to stay for short or long vacation. Very nice ambiance and decoration in the room. Very recommended ❤️

                    Reviewed November 20, 2019

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                    Dear Nur, Thank you very much for leaving us your feedback! We are glad to know that you are satisfied with our services! Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We can't wait to see you again. Best regards, Bea

                    Responded December 05, 2019
                    ZEN Home Parkview KLCC
                    8.8
                    Excellent
                    kenny from Hong Kong SAR, China
                    Solo traveler
                    Studio Apartment
                    Stayed 3 nights in October 2019

                    Parkview”

                    Fantastic Location, very convenient to the city area and public transporttion, very clean room

                    Reviewed October 12, 2019

                    See room deals

                    Dear Kenny, Thank you very much for leaving us your feedback! We are glad to know that you are satisfied with our services and the location is suitable for you. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We can't wait to see you again Kenny! Best regards, Bea

                    Responded November 13, 2019
                    ZEN Home Parkview KLCC
                    8.0
                    Excellent
                    Gilbert from Malaysia
                    Business traveler
                    Studio Apartment
                    Stayed 2 nights in December 2018

                    Without In-house parking lot for customer.”

                    Overall was a good choice to stay here, but unfortunate they didn't provide in-house parking lot for hotel guest.

                    Reviewed December 12, 2018

                    See room deals

                    Dear Gilbert, Thank you for the review. We are glad that the stay experience was a positive one. However, we apologize for the inconvenience regarding the parking facility. Please be assured that the information regarding the parking space has been shared in Agoda page. Next time if you have a booking with us, please do not hesitate to contact us if you need any help regarding your stay. We hope to see you again. Best regards, Bella

                    Responded December 17, 2018
                    ZEN Home Parkview KLCC
                    9.2
                    Exceptional
                    KHAIRUL from Malaysia
                    Business traveler
                    Studio Apartment
                    Stayed 5 nights in September 2019

                    Great value for money”

                    Nearby to city center and public transport. Nearby street food. Excellent facilities, even have a coin operated laundry in the building.

                    Reviewed September 10, 2019

                    See room deals

                    9.6
                    Exceptional
                    Jordi from Spain
                    Couple
                    Studio Apartment
                    Stayed 2 nights in September 2019

                    Excellent location, Eika also (staff)”

                    Eika is a awesome, kind and friendly staff. She took lots of care of us. Excellent location, nice building and facilities

                    Reviewed October 06, 2019

                    See room deals

                    Dear Jodi, Thank you very much for leaving us your feedback! We are glad to know that you are satisfied with our services. Low rates and constant focus on enhancing customer experience are what sets ZEN Rooms apart from many other budget hotels. We can't wait to see you again Jodi. Best regards, Bea

                    Responded November 13, 2019
                    ZEN Home Parkview KLCC
                    6.8
                    Good
                    ANGUSAMY from India
                    Group
                    Studio Apartment
                    Stayed 2 nights in May 2019

                    It was good.”

                    We were 4 travelers (as a family) and had to check in early. But the hotel was not able to accommodate us for early check-in. But otherwise, everything else was good. It was clean, neat, very spacious, had good amenities, very close to the city center, and has security guard 24/7.

                    Reviewed July 14, 2019

                    See room deals

                    9.6
                    Exceptional
                    Ikmaluddin from Malaysia
                    Family with young children
                    Stayed 2 nights in October 2019

                    Good location”

                    Very good location very close to the Petronas Twin Towers. The staff were very friendly & helpful as well

                    Reviewed October 09, 2019

                    See room deals

                    Dear Ikmaluddin, Thanks a lot for taking the time to review your stay. It's nice to know that location is convenient for your stays. We're proud to provide a excellent experience to share. By booking at ZEN Rooms you can assure the best value of money for your stays. Best regards, Bea

                    Responded December 05, 2019
                    ZEN Home Parkview KLCC
                    8.8
                    Excellent
                    Gede from Indonesia
                    Solo traveler
                    Studio Apartment
                    Stayed 1 night in October 2019

                    Best location with best price”

                    Everything is good but tv not works and bathroom amenities not available.

                    Reviewed November 03, 2019

                    See room deals

                    Dear Gede, Thank you very much for taking the time to review your stay. We're sorry that the TV reception was poor during your stay. Rest assured that we have share this review in our team for further improvement of the toiletries availability. Improvements will be made accordingly withing the following week. Best regards, Bea

                    Responded December 05, 2019
                    ZEN Home Parkview KLCC
                    9.2
                    Exceptional
                    Somporn from Thailand
                    Couple
                    Studio Apartment
                    Stayed 1 night in November 2018

                    Almost nice area ”

                    Only have some cokoroach

                    Reviewed November 23, 2018

                    See room deals

                    Dear Somporn, Thank you for sharing your experience with us. We are glad that the whole stay experience was a positive one. We apologize that cleanliness was not well-maintained during your stay, as that is not our usual ZEN experience. To maintain cleanliness, we regularly audit every room and provide deep cleaning services when needed. Our auditors will visit the property this week and take necessary measures to ensure this doesn’t happen again. We hope to see you again. Best regards, Bella

                    Responded December 17, 2018
                    ZEN Home Parkview KLCC
                    8.8
                    Excellent
                    NUR from Malaysia
                    Couple
                    Studio Apartment
                    Stayed 3 nights in November 2018

                    Nice place ”

                    There is cockroaches in sofa and kitchen

                    Reviewed November 13, 2018

                    See room deals

                    Dear Nur, Thank you for the review. We're sorry that the cleanliness was not in the best condition during your stay, you can be assured that we have tightened the cleanliness control to ensure our ZEN standard cleanliness in all of our properties. We hope to see you again! Best regards, Bella

                    Responded December 17, 2018
                    ZEN Home Parkview KLCC
                    5.6
                    Mandy from Malaysia
                    Couple
                    Studio Apartment
                    Stayed 1 night in December 2018

                    Double confirm with ur room”

                    At first the staff gave us a room which is already occupied, when we go in there is another guest inside. How ridiculous is this ! When check out better call then whatsapp is not working been told the staff is coming but in the end waited for almost 30min. Tv is not working

                    Reviewed December 14, 2018

                    See room deals

                    Dear Mandy, Thank you for taking the time to write such a detailed review. We are very sorry for this inconvenience, please be assured that this is not our usual standard. All your comments are essential to educating our staff about good and bad service. We will ensure your feedback will be given to all to ensure this won't happen again in the future. We hope to see you again. Best regards, Bella

                    Responded December 17, 2018
                    ZEN Home Parkview KLCC
                    123
                    This is a popular property. Don't miss out!

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