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919 reviews
919 reviews
9.3
Location rating score
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In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
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Certifies impeccable cleanliness, hygiene, and contactless safety practices
Transport to airport
Valet parking
Shuttle service
Complimentary WIFi in all rooms
Hot tub
Front desk [24-hour]
Check-in/out [express]
7 travelers have booked today.
Value for money | 8.8 |
Location rating | 9.3 |
Nearest airport | Juanda International Airport (SUB) |
Distance to airport | 13.3 km |
Does Wyndham Surabaya City Centre have a hot tub?
A hot tub is one of the facilities available at Wyndham Surabaya City Centre.
What time is check-in and check-out at Wyndham Surabaya City Centre?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Wyndham Surabaya City Centre?
Wyndham Surabaya City Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 280000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Wyndham Surabaya City Centre also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Wyndham Surabaya City Centre has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Wyndham Surabaya City Centre?
Wake up to a great buffet breakfast at Wyndham Surabaya City Centre. A selection of food types including western and asian breakfast options is available for guests. There's an additional charge of 181500 IDR for adults and 90750 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Wyndham Surabaya City Centre?
Wyndham Surabaya City Centre features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, kosher, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Wyndham Surabaya City Centre?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Wyndham Surabaya City Centre. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.
Can business events be hosted at Wyndham Surabaya City Centre?
On-site venues and convenient event services make Wyndham Surabaya City Centre an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 180 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Wyndham Surabaya City Centre?
Wyndham Surabaya City Centre does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.
What is the closest train, metro, or bus station to Wyndham Surabaya City Centre?
Gubeng Train Station is the closest train, metro, or bus station, about 1.1 km away from Wyndham Surabaya City Centre.
What restaurants are nearby Wyndham Surabaya City Centre?
Restaurants including Restoran Tangerine, Katsuya Restaurant and Ikan Bakar Jimbaran are popular in Wyndham Surabaya City Centre’s neighborhood which is known as Surabaya Center.
What popular shopping places are close to Wyndham Surabaya City Centre?
Located in the Surabaya Center area, Wyndham Surabaya City Centre is close to great shopping choices like Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.
What are popular attractions near Wyndham Surabaya City Centre?
Guests at Wyndham Surabaya City Centre can easily visit Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument) located in the Surabaya Center area.
8.8
"A very nice and spacious room."
Tiodora
|
April 30, 2022
9.6
"Staff jg luar biasa Ramah."
jenniffer
|
February 4, 2022
10
"Suitenya luas dan nyaman."
sophia
|
January 8, 2022
Wyndham Surabaya City Centre
For travelers who want to take in the sights and sounds of Surabaya, Wyndham Surabaya City Centre is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
At Wyndham Surabaya City Centre, the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the laundromat, dry cleaning service and laundry service keep your favorite travel outfits clean and available.
Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Wyndham Surabaya City Centre. For guests who would like to smoke, the designated smoking areas are available.
All rooms at Wyndham Surabaya City Centre are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find cable TV available in some selected rooms. Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.
Dining and things to do
Each morning you can start the day with a delicious in-house breakfast offered at Wyndham Surabaya City Centre. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Wyndham Surabaya City Centre including kosher and halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at Wyndham Surabaya City Centre. A relaxing end to every day is possible with a visit to the massage, hot tub, spa and sauna. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility.
Family time on relaxed evenings is easy with the hotel's shared lounge and TV area. Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.
Around the property
An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 450 m away.
8.4
Breakfast
16 mentions
Housekeeping
12 mentions
Swimming Pool
5 mentions
Food & Dining
4 mentions
Languages spoken
Accessibility
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Access
Getting around
9.3
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Getting around
Extras
The property
Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
![]() Wyndham Surabaya City Centre | Best value! ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 675 reviews 8.7Location 9.3 | Excellent 2854 reviews 9Location 9.3 | Excellent 2704 reviews 8Location 8.3 | Excellent 1043 reviews 8.5Location 9.2 |
Neighborhood | Surabaya Center | Surabaya Center | Surabaya Center | Surabaya Center |
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Five Star Hotel Located in Surabaya's Heart”
It was nice staying at Wyndham Hotel Surabaya as the room was big around 46 m2 and luxury. It has bath-thub and b8g bathroom. The location was great, u could walk to Tunjungan Plaza only takes 7 minutes. However, for 5 stars like that, the facility is abit broken as it was Pullman Hotel previously. The pool is too small and i think lacking of menu. But if you had short time for business to Surabaya and need hotel close to Tunjungan Plaza or City Heart, thia hotel will ne recommended.
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Highly recommended ”
I got a very deal price from Agoda and wrongly if I didn’t choose this hotel. Got a very good price with breakfast and a room clean and huge room and bathroom. I like this hotel much for location and hotel itself. Variety of food in Breakfast also. One thing from me...please renew for towel because the color was changed. Thank you Wyndham Hotel Surabaya and all staff.
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Amazing Staffs”
A five star hotel is basically not just the number of rooms and the high end facilities provided for guests. The most important is the the personal touch provided by the amazing, friendly and helpful staffs. Not many 5 star hotels offer this and focus on making money only. What i experienced at Wyndham Surabaya was the capability and the excellent service rendered by the staffs. I would say, they went the extra mile to make my stay a pleasant one!
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Our favorite hotel in Surabaya”
Wyndham is our hotel of choice when we go to Surabaya. Its proximity to Tunjungan Plaza, the biggest mall in Surabaya, is one of the reason. But also the size of the room, which is bigger than most hotel rooms, and the comfortable beds.
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Great service”
Really enjoyed my stay with wyndham surabaya. Staff were very friendly and helpful. Housekeeping service was especially exceptional. Room was very spacious and comfortable. Location is within walking distance to tunjungan plaza. Great property to stay in surabaya.
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Absolutely Awesome”
What a lovely place and a brilliant experience I will rate it 10/10 I couldn't find any flaws whatsoever beautiful majestic rooms and very clean Lovely staff , very helpful ... We will surely return to Wyndham surabaya
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excellent ”
all is excellent, services, staffs,facilities. everything in wyndham surabaya are excellent. next i will be in wyndham surabaya again 😘😘😘
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Perfect Location, Big Room”
During my trip here, I didn't know that it was located just near the Tunjungan Plaza. It's quite far to walk from the train station but worth the price. Indomaret point to buy some coffee and snacks is also available near the hotel. Swimming pool was clean, the room was also very big and clean. The staffs were helpful also. Will comeback here again when visiting Surabaya (if I have extra money).
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Nice room but...”
I booked deluxe king & too bad there's no non smoking room, that made me must book the smoking one. The room is big, the air vent is great, everything almost perfect, but since it's a smoking room, the room still left with cigarette's smell. I try to ask at the front desk to change me room into non smoking, but they already prepare the room, including gave us complimentary praline which is so great. For the bath tub, when my son use it, there's some black particles that need to be wash 1st. The breakfast is good, many kind of range, from Asian to Western, from sausage to dim sum. I will be back again for sure if I visit Surabaya again, but make sure to have a non smoking room next time 😊
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Staff did a Great Job”
I went to Surabaya for my best friend's wedding. Flight was a bit early, that I arrived hotel before check-in time. Appreciation goes to Arif & Shinta at the check-in table. They were Friendly and Hospitable, Arif willing to check weather there is a room available for check-in or not, meanwhile Shinta gave me suggestion to go here and there. Location was great. Room was good. Unfortunately, two of the securities at the outside gate of Jl. Basuki Rahmat on Sunday, 29 July 2018, they didn't do their job properly. At that time, I was going to walk out and they're playing with each other, didn't greet the guest, then just asked me to walk passed the gate by bowed below the gate. I mean, I expect this happen if I stay in budget hotel, not Wyndham. Wyndham management might have to do a disciplined approach through those two securities. Meanwhile, other security on another time did a great job.
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Spacious Executive Room with great Service”
Booked Executive King and it came with access to executive lounge at lvl 25. you may have a peace braekfast , afternoon tea or even dinner at executive lounge in peace. The staff there is very attentive and friendly and special thanks to Ms. Frida (excutive lounge's staff) who helped me in a couple of recommendation of local delights. The room is huge and the king sized bed was comfortable too. Location wise, it is close by to Tunjungan Plaza, which is the larges shipping complex in Surabaya, walking distance, 10 mins.
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value best for money”
i was hesitate to book the hotel in several opportunities back in the past, the reason was simply because it’s in the right side which possibly hard to find a cab. i was wrong! the place is perfect due to location and money. right side wasn’t an issue as there’s a cab standby nearby. recommended to stay in as this located in oldtown of surabaya (central area)
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Affordable premium hotel in Surabaya city centre”
Clean, comfy and well-kept business-class hotel with friendly staff. Excellent location with the huge Plaza Tunjungan a stone’s throw away. Easily accessible from the major railway stations around Surabaya and just 30 minutes from the airport. Will definitely return to this hotel!
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Dear Ishak, Thank you for your recent stay and feedback towards our hotel. We're glad that you had a pleasant stay with us and glad to know that you will be back to experience a good stay with us in the near future. We do look forward to welcoming you back Warmest Regards, Wyndham Surabaya team
VERY WORTH IT”
Very centralised, and within 5 minute walk from the biggest shopping centre in Surabaya. Room is very big and with clean bathtub! Awesome!
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Good Value in Good Location”
The hotel eoom is quite spacious for the price, the facilites in what you will expect from 5 Wyndham. HOwever there was problem when I checked in regarding the bed type, they give us 2 singles when I already requested for 1 King Bed but they fix that so everything is good. The amenities in the room is also good. Overall Good Stay
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Keep it up”
I stay with a friend for culinary in Surabaya. We love this hotel because of huge room and also bath room. The location very central. Staffs very helpful and friendly.
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Dear Hendra, Thank you for your recent stay with us and your kind feedback. We're glad to hear that you loved our spacious room and bathroom. We do hope you had a lovely culinary trip in Surabaya with your friend. Please let us know if you need any information or reference about local food or destination for your next visit here. Our team will surely give you a hand about it. Once again thank you and look forward to welcoming you back in the near future. Warmest Regards, Wyndham Surabaya Team
Good place”
Strategic place in the center of surabaya, very close to Tunjungan plaza. But the variety of buffet is limited
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Hi There, Thank you so much for your kind feedback towards our hotel. Indeed, our hotel is strategically located in the city center and close to one of the biggest malls in East Java. Well noted for your comment about our food so we can improve what we need to improve in the future. Once again thank you and look forward to welcoming you back. Warmest regards, Wyndham Surabaya Team
Centrally located, expensive restaurant”
Nice business-oriented hotel in the center of the city. Close to big malls, like Tunjungan Plaza, for good shopping and food court dining. Hotel restaurant was expensive, even for a big city. Nice pool, not crowded, with good views of the city. Rooms are very spacious and clean.
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90”
Excellent hotel in Surabaya... friendly staff... clean room...strategic location.. Tasty breakfast..
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Nice hotel”
Nice location in central of surabaya city. Very big room and clean.
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