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241 reviews
241 reviews
Clean room.
Good price, clean room.
The location is very strategic and accessable to WTC Mall make it easier everything.
The hotel is superb in location.
Good price, clean room.
8.8
Location rating score
In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Pasar Jambi part of Jambi, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sultan Thaha Airport. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.
Certifies impeccable cleanliness, hygiene, and contactless safety practices
Airport transfer
Valet parking
Shuttle service
Fitness center
Spa
Free Wi-Fi in all rooms!
Check-in/out [express]
4 travelers have booked today.
Value for money | 8.2 |
Location rating | 8.8 |
What time is check-in and check-out at Wiltop Jambi by BENCOOLEN?
Check-in is from 12:00 PM, and check-out is until 01:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Wiltop Jambi by BENCOOLEN?
Wiltop Jambi by BENCOOLEN is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Wiltop Jambi by BENCOOLEN also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Wiltop Jambi by BENCOOLEN has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Jambi with private transportation, the hotel can arrange both taxis or car rental.
Is breakfast offered at Wiltop Jambi by BENCOOLEN?
Start your mornings right, with the continental and buffet breakfast options offered at Wiltop Jambi by BENCOOLEN.
What are my dining options at Wiltop Jambi by BENCOOLEN?
Wiltop Jambi by BENCOOLEN features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.
What is the smoking policy at Wiltop Jambi by BENCOOLEN?
Wiltop Jambi by BENCOOLEN does not permit smoking in any of its rooms or indoor areas.
What restaurants are nearby Wiltop Jambi by BENCOOLEN?
Restaurants including RM. Aroma Cempaka, Lotus Oriental Restaurant and Warung Kopi Wahyu are popular in Wiltop Jambi by BENCOOLEN’s neighborhood which is known as Pasar Jambi.
What popular shopping places are close to Wiltop Jambi by BENCOOLEN?
Located in the Pasar Jambi area, Wiltop Jambi by BENCOOLEN is close to great shopping choices like Mandala Swalayan and Mall WTC Batanghari.
8.8
"Clean room."
Achmad
|
October 31, 2022
8
"Good price, clean room."
Michelle
|
April 6, 2022
10
"The location is very strategic and accessable to WTC Mall make it easier everything."
Novaria
|
August 27, 2022
Wiltop Jambi by BENCOOLEN
Wiltop Jambi by BENCOOLEN is a smart choice for travelers to Jambi, offering a relaxed and hassle-free stay.
Wiltop Jambi by BENCOOLEN offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Jambi.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Wiltop Jambi by BENCOOLEN include rooms with separate living room and balcony or terrace. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
The hotel also provides guests with a refrigerator, bottled water, instant coffee and instant tea in some rooms. Wiltop Jambi by BENCOOLEN also provides toiletries and towels in bathrooms for select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Wiltop Jambi by BENCOOLEN caters to its guests varied dietary restrictions with cuisine types such as halal available.
Have fun at night with your travel companions right at the hotel's bar. If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
Wiltop Jambi by BENCOOLEN offers an excellent variety of recreational facilities. Pamper and indulge yourself with a visit to the massage and spa. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Souvenir shopping for yourself or those back home takes no time at all at the shops.
Around the property
This is your chance to explore all that Jambi has to offer. Make a pit stop at RM. Aroma Cempaka, just 790 m away from the property, before going out to explore Jambi.
Reasons to stay here
Past guests rate facilities here higher than 85% of the city's accommodation.
This hotel's food and dining score higher than 87% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 85% of accommodations in the city.
8.1
8.8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Exceptional”
Very satisfied with their service, been there in 2018 for a workshop and back here for my wedding with all of my family member. So much thanks for all the staffs, surely back here in the future when I visit Jambi again. Got some good commentary and experiences from my family member as well and overall they are satisfied. Strong points: -Location -Breakfast Menu -View (Gentala arasy bridge, icon of Jambi) -Location (near the city center, govt office, mall, landmark etc. -Facilities Cons: -Old style room -Some of the corner needs to be repaired due to stain.
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Dear Mr. Piky Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
Exceptional”
Very satisfied with their service, been there in 2018 for a workshop and back here for my wedding with all of my family member. So much thanks for all the staffs, surely back here in the future when I visit Jambi again. Got some good commentary and experiences from my family member as well and overall they are satisfied. Strong points: -Location -Breakfast Menu -View (Gentala arasy bridge, icon of Jambi) -Location (near the city center, govt office, mall, landmark etc. -Facilities Cons: -Old style room -Some of the corner needs to be repaired due to stain.
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Dear Mr. Piky Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
near street food”
the hotel near street food and mall
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Clean & Recommended”
Good price, clean room. However, the Customer Service can be improved. I whatsapp them to check my booking but the reply was rude. In the end they did not response to my message. Human Resource can be improved.
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Dear Ms. Michelle Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
Recommended ”
Good price, clean room. However, the Customer Service can be improved. I whatsapp them to check my booking but the reply was rude. In the end they did not response to my message. Human Resource can be improved.
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Dear Ms. Michelle Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
Wiltop by Bencoolen”
Pilihan cerdas :)
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My room has no view”
The hotel is superb in location. very strategic. It's ease to find food, traditional, western, fast food or japanese. With the riverside view, this hotel is very romantic. However my room has no view even there is a window. So I have to turn the lap on all day long. There is soap and shampoo at Bath room But I will back to this hotel on my next trip.
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harga berbanding dengan mutu”
over all bagus
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Very good”
The best of this hotel next to mall & Hypermarket big room, but room facilities under 3* also I can't find the gym location, because joint w/the other commercial gym club in mall but closed!
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Above average”
The bathroom smelled of sewage. His employees were asking for masks everywhere. They even ask for masks at dinner.
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Dear Mr. Emre Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
Not bad”
Bole la
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Exceptional”
Check in express,staff friendly,good view
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Yth. Mr. Arman Terima kasih atas waktu yang telah anda luangkan untuk merekomendasikan dan memberikan review tentang Wiltop Hotel Jambi. Semoga anda selalu merasa aman & nyaman selama berada di Wiltop Hotel Jambi karena kenyamanan Anda adalah kepuasan bagi kami. Kami menantikan kesempatan untuk menyambut dan melayani Anda kembali pula di masa mendatang. Salam hangat, Jeffry Prastya Lubis General Manager
Best place with best view of Jambi”
Located in WTC mall, with good view to gentala arasy bridge the icon of Jambi. Its a Good hotel!
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Dear Mr Muhammad Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
Value for Money”
One of the best hotel in Jambi. Simple and minimalist. Clean room. Best view to Gentala Arasy Bridge. Connecting door access to the Mall. Various breakfast menu. And suprisingly affordable.
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Dear Mr Achmad Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
Very good”
A large room with view, worth it
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Dear Mrs. Novaria Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
Like my 2nd home”
Willtop is very comfortable as my 2nd home everytime I need to stay in Jambi. The location is very strategic and accessable to WTC Mall make it easier everything. The breakfast is good and the price also worth it. But if television could be provided with NetFlix or Disney Hot Star it could be more excellent I think😁
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Dear Ms. Novaria Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
Best service”
Pelayanan dari tiap kunjungan makin baik, Diperbanyak sarapan tradisional lokal
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Yth Mrs. Auliya Terima kasih atas waktu yang telah anda meluangkan untuk merekomendasikan dan memberikan review tentang Wiltop Hotel Jambi. Semoga anda selalu merasa aman & nyaman selama berada di Wiltop Hotel Jambi karena kenyamanan anda adalah Kepuasan bagi kami Kami menantikan kesempatan untuk menyambut dan melayani anda kembali pula di masa mendatang. Salam Hangat, Jeffry Prastya Lubis General Manager
The best place”
Close to the shopping centre
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Dear Mr. Bambang Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
Exceptional”
Gud place
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Dear Mr. Deka Thank you for choosing the Wiltop Jambi hotel as a place for you to stay with your partner. Thank you for your positive review about your experience while at our hotel. Satisfaction and comfort is our main goal for our guests. We look forward to welcoming you in the future. Best Regards J. Pras Lubis General Manager
schlechter Aufenthalt ”
das Zimmer in 1.OG riecht sehr sehr stark nach Zigarette. unbequemes Bett starke Schimmel im Bad unhyhiegenes Zimmer sehr schmutzig wir waren auf der Durchreise, zum Gluck nur 1 Nacht. Nicht zum Weiterempfohlen.
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