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1,667 reviews
1,667 reviews
8.5
Location rating score
Get your trip off to a great start with a stay at this property, which offers car park free of charge. Strategically situated in International Drive - Convention Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Magic Kingdom Park. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.
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Bicycle rental
Valet parking
Pets allowed
BBQ facilities
Luggage storage
5 travelers have booked today.
Value for money | 8.1 |
Location rating | 8.5 |
Nearest airport | Kissimmee Gateway Airport (ISM) |
Distance to airport | 15.5 km |
What time is check-in and check-out at Westgate Lakes Resort and Spa?
Check-in is from 04:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
How do I get to Westgate Lakes Resort and Spa?
For those who wish to drive their own cars, Westgate Lakes Resort and Spa has a car park right on site for maximum convenience. Parking is available for an additional charge. Parking options include a full-service valet for total ease.
What is the smoking policy at Westgate Lakes Resort and Spa?
Westgate Lakes Resort and Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.
What restaurants are nearby Westgate Lakes Resort and Spa?
Westgate Lakes Resort and Spa’s neighborhood is International Drive - Convention Center which includes popular restaurants such as Sid's Bistro, Ming Court Wok & Grille and Sbarro.
What popular shopping places are close to Westgate Lakes Resort and Spa?
Westgate Lakes Resort and Spa is located in International Drive - Convention Center area which features shopping places such as Pointe Orlando, Tharoo & Co and Camera Center.
What are popular attractions near Westgate Lakes Resort and Spa?
Westgate Lakes Resort and Spa’s location in the International Drive - Convention Center neighborhood makes it close to famous attractions including International Drive, Madame Tussauds Orlando and SEA LIFE Orlando Aquarium.
10
"Good location."
Jamar
|
February 16, 2022
10
"Our suite was fabulous, and the view was breathtaking!"
Sheimeka
|
September 27, 2021
8.8
"I went here for my birthday this year with my boyfriend and I loved will come again one day"
Darayvous
|
June 28, 2021
Westgate Lakes Resort and Spa
See the best of Orlando (FL) with a stay at Westgate Lakes Resort and Spa, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by Westgate Lakes Resort and Spa ensures all travelers get the most out of their stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the resort's free parking, right on-site. The resort provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience.
If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the resort will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the resort to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at Westgate Lakes Resort and Spa. Some rooms at Westgate Lakes Resort and Spa are equipped with air conditioning for your convenience. Some rooms at Westgate Lakes Resort and Spa include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as cable TV, is provided for guests in select rooms.
The resort also offers a refrigerator and a coffee or tea maker in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the resort provides a hair dryer, toiletries and towels in some select rooms.
Dining and things to do
Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the resort. A night in at the resort's bar can be as fun as a night out with your travel companions. Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Never let a day go wasted when you're at Westgate Lakes Resort and Spa with all the activities and facilities provided. Finish your vacation days right by dropping in at the massage, hot tub, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Skip the dress code and opt for a casual cocktail or beer at the resort's poolside bar.
Fitness lovers who want to keep up their routine on vacation can drop in at the resort's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing and non-motorized water sports. Water sports are incredibly convenient with water park provided by Westgate Lakes Resort and Spa. Have fun without traveling far, by taking advantage of the mini golf course, tennis court and bowling alley at Westgate Lakes Resort and Spa.
Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.
Around the property
One doesn't need to look far as the resort enjoys close proximity to sightseeing options and local attractions. The best way to remember your time in Orlando (FL) is with a nice gift at Disney Springs located about 7.6 km away. Get a photograph of yourself in front of International Drive located 570 m away, a must-see for anyone visiting Orlando (FL). An afternoon of browsing the works at Madame Tussauds Orlando located 1.8 km away can familiarize you with the local art scene.
8.1
Housekeeping
9 mentions
Food & Dining
3 mentions
Internet
3 mentions
Swimming Pool
2 mentions
Languages spoken
Internet access
Things to do, ways to relax
Cleanliness and safety
Dining, drinking, and snacking
Services and conveniences
For the kids
Land sports
Access
Getting around
Sports equipment rental
Available in all rooms
8.5
Airports
Public transportation
Hospital or clinic
Shopping
Convenience store
Cash withdrawal
Popular landmarks
Nearby landmarks
Extra beds vary by room. Please check each room's capacity for details.
All children are welcome.
Check-in/Check-out
Getting around
The property
Best value! ![]() Westgate Lakes Resort and Spa | ![]() | ![]() | ![]() | |
Dining | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
Guest rating | Excellent 317 reviews 8.1Location 8.5 | Very good 107 reviews 7.6Location 8.1 | Excellent 58 reviews 8.3Location 8.7 | Very good 40 reviews 7.9Location 8.5 |
Neighborhood | International Drive - Convention Center | Disney - Maingate West | Disney - Maingate West | Lake Bryan |
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Bachelorette Party Thumbs Up”
It was just a short weekend for the bridal party celebrating before the big wedding day. We had a 10 min drive to International Drive which was great! The views of the lake were great. The room was more than we imagined and the Bride to Be LOVED her soaker hot tub. The room service was great and surprisingly, even though our room was in the back end of the resort, the food was still hot and fresh. Minimal downsides. Our pool bar never opened but we took the resort shuttle to another location on the property. We wanted to utilize the Spa but the complementary use is only if purchasing spa services which wasn't made very clear when registering and paying the additional resort fee. Overall, Westgate Lakes Resort & Spa was a hit for our Bridal group of 5. We plan to go back for birthdays and just because! 9.5 across the board
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Michele, Thank you for your great feedback! We are happy to have treated you to a magnificent vacation at our resort, and we would love to host you again in the near future! Regards, Kai
Overall experience ”
Upon check in we were greeted by vivacious young woman name Angela, who provided one of the best customer service experiences I've ever had. Thank you Angela. While leaving chk in we met by a wonderful gentleman named Freedom who offered to escort us to our room. Once we parked he proceeded to help my husband carry all of our luggage to our room. (May I mention we never asked for any directions nor help). Freedom took it upon himself to be welcoming inviting and Extremely helpful. Upon entering our room, I couldn't help but notice how clean spacious everything was. Our mattress was Brand new & very comfortable, we had a wonderful view as well. Our overall experience Was fantastic you have an amazing team, Even down to the wonderful woman (Miss Sharon I believe)who works the day shift in deli who provided my husband & I the best food , we felt at home with her. So from Boston to Orlando the Rivera family wants to thank the Westgate lakes for a wonderful experience see you soon
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Jacinta, Thank you so much for visiting our resort and sharing your experience! We are thrilled that you had a wonderful stay with us and enjoyed so many different aspects of our property. We love creating memorable experiences for our guests and we are glad that our team was able to accommodate all of your needs. We are looking forward to our next opportunity to welcome you back! - Kai
Average but parking is painfu”
Firstly, Westgate lakes resort is in a great location. Approx 10 minutes to Universal, 15 minutes to Disney and International Drive is about 5 minutes away. Rooms are a nice size and relatively clean. Beds are comfortable. Now the bad points... if you arrive back at the resort after 10pm, you will not find parking anywhere near your accommodation block. It fills very quickly after 930-10 pm onwards. Just be aware that there is a “resort fee” of about $15 per day that you pay upon arrival. It’s hidden deep in the terms and conditions. I was hit with $175 extra which was a surprise for me as I assumed I had already paid all taxes and fees!! The elevator are times are pretty slow and especially in the mornings when cleaning staff are around it’s even slower. Cleaning staff, I found weren’t too quick to move their trolleys over or out of the elevators to give way to quests,even with lots of bags or kids.
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Great Resort ”
Had a very pleasant stay at Westgate Lake Resort & Spa. Friendly and helpful staff. Great facilities.
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During the COVID19 ”
Although it was going this crisis regarding COVID19, the Westgate facility and property was AWESOME!! I need this vacation and they kept everything super clean and tidy. I definitely appreciate everything!!
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Westgate Lakes - A Terrific Spot In Orlando”
I would definitely go back to Westgate Lakes and would book again through Agoda.
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WOW. This was my second time staying at a Westgate Resort and it was better than the first time! ”
I really got bang for my buck when staying here this past weekend. So many activities you can enjoy during your stay such as mini golf, bike riding, any of the seven heated pools, etc. It was my girlfriend's first time here and she had a blast! Service was excellent too. Would recommend to anyone staying in Orlando for the weekend or anyone who wants a cool place to chill after an exhausting day at one of the theme parks!
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Perfect stay for theme park travel ”
After reading a lot of reviews beforehand, I was expecting a lot of push for time share sales, but none of that happened. What we got was a spacious well-appointed room, a good shuttle service to Disneyworld, Universal and even shopping in Outlet stores, awesome swimming and activities daily as well as food and even a mini mart with a wine cellar! For the price we paid (about $100usd per night -Studio Villa) it was a Bargain!
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Fav hotel in orlando”
my fav hotel in orlando , near to walmart and Universal studio. 20 min drive to disney world .
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June, Thanks for visiting us and sharing your great feedback! We're glad that our staff was able to pleasantly accommodate you and that we could create a relaxing vacation experience for you. Please come visit us again soon! Regards, Kai
Beautiful Rooms”
The resort was absolutely beautiful. The location is stunning right on a lake. All the staff is super friendly. All in all very worth the long check in and the lack of parking.
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Anniversary vacation ”
I booked the room for me and my Husband Birthday and Anniversary vacation. My husband has a friend that spoke highly of this place which was ok. When we came to the Resort we didn't know that they had a time share seminar going on so they told us we had to go to the different registration desk to sign up for things. I didn't pay it no attention. We signed up not think about the seminar they were going. Long story short, they were very rude because you're not in the mood for the time share Mama Jama that they have going on. Very, very rude, I was so mad 😡 I just wanted to go.
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Thank you for advising us about your recent visit. We apologize if a member of our sales team made you uncomfortable-that is not our intent. We appreciate you bringing this to our attention, as we will work to ensure this does not happen again. It is our hope to have another opportunity to provide you with a relaxing stay. Regards, Trina
Nice resort”
Nice resort, showing some signs of age, but still very well maintained, we are moving on to another location but would definitely stay again. One downside we extended our stay twice. Both times I had to insist that I was not going to pay hotel fees, (they were adamant they were in addition to the FULL and final invoice I had paid to agoda) these were waived in the end, but only after some discussion,which is not really what I want when I’m on holidays
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Robert, Thanks for visiting us and sharing your feedback. We are happy to hear that you enjoyed our property. We apologize for any miscommunication in regards to our resort fees. We do charge these fees for all of our properties and they are listed in our terms and conditions and your reservation. We are glad that the issue was ultimately resolved and that you could enjoy the rest of your stay. We hope to have the opportunity to welcome you back in the future. - Kai
Weekend vacation”
We booked this hotel because it was very close to Universal Studios and a very reasonable price. We also saw that it was pet friendly and had our dog with us. Very quiet and comfortable stay!
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Debra, Thank you for sharing your feedback with us! It always pleases us to hear when our visitors enjoy a wonderful vacation getaway at our property. We pride ourselves on the service and hospitality we consistently deliver our valued guests, and we are glad your stay was nothing short of exceptional. We look forward to seeing you again soon! Regards, Kai
Great stay”
In reading other reviews before staying, I was a little worried about the sales tactics being forced upon me during my stay. I am pleased to say that there was no bullying or sales pitch. For those who are cheap and looking for freebies, there is a seminar to attend that offers a $100 gift card and free breaky. I am well aware of what the seminar would entail, so I didn't attend . There was no pushy selling at checking at all. Had a great experience. The screened in balconies are fabulous
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Thank you for choosing the Westgate Lakes Resort & Spa. We appreciate your comments and are glad you found us to be a beautiful resort. Making memorable stay experiences with our valued guests is what we do best! We invite you back and hope to see you again very soon. Nicole
Came to Orlando for the Microsoft Convention ”
and only enjoyed my stay in Florida because of the resort and it's amenities. Not having to go too far for basic necessities because there is a mini mart on site was awesome, and great food at the restaurant as well. Thank you everyone.
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Jon, Thanks so much for staying with us and sharing your great feedback. We are happy to hear that we could comfortably accommodate all of your needs. We appreciate your business and hope that you will return for another stay in the future! - Kai
Exceptional”
Good price, friendly staff, accommodating, nice pools, nice shops on premises. Beautiful view of the lake from the window.
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Yevgeniya, thank you for your review of Westgate Lakes Resort & Spa. Nothing pleases us more than knowing we were able to provide you with a stay that met all your expectations. We are honored to have had the chance to serve you, and we hope to see you again soon. Regards, Sam
Very good”
It was a very nice stay. I would like to thank Magdy in the reception who was very cooperative and helped me a lot to find the good apartment with lake view and made my stay too easy. It was perfect place to stay in and next time Iam going to bring my family and stay in the same apartment with amazing lake view .
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Nice hotel poor wi-fi”
This is a very nice resort and I definitely recommend. However, be aware their wi-fi connection is very poor and the cleaning should be improved during the stay. We got the apartment very cleaned, however the daily cleaning should be better (specially the bath).
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Thank you so much for letting us know what parts of your stay and our property were to your liking and of course, not to your liking. Feedback like this helps us to identify areas in which we could improve to make future guests stays all that much better. We appreciate your help in this manner and hope to see you again soon! Anja
Good”
overall hotel is good and would recommend, only after traveling for many hours being charged for usd 20 for a socalled free breakfast is very disappointing, specially after we found out this it a so-called tell-sell story/scam very disappointing to find this out afterwards. you cannot do that to clients/people who are tyred of travelling and dont get a clear picture what is behind it all. Why would we travell to Orlando and sit down and listen for a 90 minutes peptalk about investments.... crazy
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Thank you for your review. Please note that we are a timeshare company and we love sharing all that we have to offer with our resort guests. We do hope to have another opportunity to welcome you. Thank you for choosing Westgate Lakes Resort & Spa. Regards, Kendall
Very nice place”
Rooms are big and clean. Staff are friendly and amenities are great. Free disney tramsportation as well. Great place but thet will try to get you to do a 2hour timeshare presentation while youre there. Google for prices. You can get it cheap and its very worth it.
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Thank you for posting such great review of the Westgate Lakes Resort & Spa. We are thrilled to learn your time with us was splendid, and we look forward to welcoming you back soon! Nicole