Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay
Viola Cruise Halong Bay

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8.9

Excellent

204 reviews

204 reviews

See map

9.2

Exceptional

Location rating score

Exceptional location
Parking
Available
Popular landmarks
Bai Chay Bridge 2.5 km
Dong Thien Cung 8.4 km
Dau Go Gotto 8.4 km
Hon Ga Choi Island 9.2 km
Luon Caves 10.9 km
Soi Sim Island 11.2 km
Sung Sot Cave 11.7 km
Cua Van Fishing Village 16.2 km
Nearby landmarks
Công viên Lán Bè 140 m
Vincom Plaza Ha Long 350 m
Quang Ninh Province General Hospital 480 m
Vườn hoa 500 m
Hòn Hai - Cô Tiên 550 m
Ha Long Market 610 m
Hòn Cặp Ré 660 m
City Lake 720 m
Hon Gai Port 720 m
Hòn Rùa 820 m
Boat/cruise
Newly renovated

Viola Cruise Halong Bay

Hon Gai Port, Ha Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Hon Gai Port part of Ha Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Front desk [24-hour]

Airport transport

Excellent food & dining

Newly renovated

Complimentary WIFi in all rooms

Facilities

Transport to airport

Car park

Shuttle service

Complimentary WIFi in all rooms

Front desk [24-hour]

Luggage storage

Spa

Bar

Value for money8.7
Distance to city center2.6 km
Location rating9.2
Nearest airportCat Bi International Airport (HPH)
Distance to airport40.3 km

Rooms available at Viola Cruise Halong Bay

Excellent
Room comfort & quality

8.9

Triple Room with Sea View - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 3 single beds
Enter dates to see prices
Double or Twin Room with Sea View - 3 Days 2 Nights
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Double or Twin Room with Balcony - 3 Days 2 Nights
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Premier Room with Balcony - 1 King Bed
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Family Room with Balcony - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 single bed and 1 double b...
Enter dates to see prices
Double or Twin Room with Balcony - 2 Days 1 Night
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Double or Twin Room with Sea View - 2 Days 1 Night
...
  • Room size: 16 m²/172 ft²
  • Sea view
  • 2 single beds or 1 double b...
Enter dates to see prices
Honeymoon Cabin with Private Balcony
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Family Room with Balcony - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 single bed and 1 double b...
Enter dates to see prices
Triple Room with Sea View - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 3 single beds
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Viola Cruise Halong Bay?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Viola Cruise Halong Bay?

Check-in is from 11:00 AM, and check-out is until 09:30 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Viola Cruise Halong Bay?

Viola Cruise Halong Bay is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the cruise know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Viola Cruise Halong Bay also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. For those who wish to drive their own cars, Viola Cruise Halong Bay has a car park right on site for maximum convenience.

Is breakfast offered at Viola Cruise Halong Bay?

Wake up to a great buffet breakfast at Viola Cruise Halong Bay.

What are my dining options at Viola Cruise Halong Bay?

Viola Cruise Halong Bay features an on-site restaurant for your dining convenience.

What is the smoking policy at Viola Cruise Halong Bay?

Viola Cruise Halong Bay does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Viola Cruise Halong Bay?

Viola Cruise Halong Bay is located in Hon Gai Port, famous for good restaurants such as Hoang Quan Restaurant, Wander Station and Rock House Pizza.

What popular shopping places are close to Viola Cruise Halong Bay?

Shopping options in Viola Cruise Halong Bay’s Hon Gai Port neighborhood include Ha Long Market.

What are popular attractions near Viola Cruise Halong Bay?

Viola Cruise Halong Bay is located in Hon Gai Port area, which is famous for attractions such as Công viên Lán Bè, Vườn hoa and Quang Ninh Museum.

What popular natural sightseeing spots are close to Viola Cruise Halong Bay?

Viola Cruise Halong Bay is located within Hon Gai Port, which makes it conveniently close to natural sights including Sung Sot Cave, Bai Tho Mountain and Hòn Hai - Cô Tiên.

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Explore the neighborhood

What people love about Viola Cruise Halong Bay

  • 10

    Exceptional

    "Many fun activities that we all enjoyed."

    Patrick

    |

    August 17, 2019

  • 10

    Exceptional
    Staff 

    "Friendly attentive crew, Hoy was really good."

    Ana

    |

    August 12, 2019

  • 9.2

    Exceptional

    "Food served was good."

    Samuel

    |

    August 6, 2019

Property ranking|Compared to 759 Ha Long properties
See all rankings
Room comfort score
8.9/10
Location score
9.2/10
Value for money score
8.7/10
Service score
9.2/10
Better than
98
%
of Ha Long properties
Better than
97
%
of Ha Long properties
Better than
94
%
of Ha Long properties
Better than
94
%
of Ha Long properties
Overall rating:

8.9

Excellent
204 reviews
Cleanliness
8.7
Facilities
8.4
Location
9.2
Read all reviews >
What travelers say they love:
The food on the cruise was good.
Chew from Malaysia
Group
More about Viola Cruise Halong Bay

More about Viola Cruise Halong Bay

Viola Cruise Halong Bay

Enjoy both relaxation and cultural exploration offered by Ha Long at Viola Cruise Halong Bay.
Viola Cruise Halong Bay offers numerous on-site facilities to satisfy even the most discerning guest. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Ha Long can be assisted with the shuttle services available here.
Parking is provided for guests by the cruise. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The cruise's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service offered at Viola Cruise Halong Bay.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The cruise is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Viola Cruise Halong Bay are designed with the guest in mind. To enhance your stay, some rooms at the cruise come with blackout curtains and air conditioning. The specially-designed rooms at Viola Cruise Halong Bay offer a layout option like a balcony or terrace. You may be assured to know that bottled water and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Viola Cruise Halong Bay, where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the cruise. Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Viola Cruise Halong Bay has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage and spa. Stay wet and wild with fun family water activities like fishing and non-motorized water sports.
No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Around the property

Venture outside the cruise and explore Ha Long. Tourists travel from around the world to see Dau Go Gotto, which is an easy visit just 8.4 km away. Take a trip to somewhere offshore with an island adventure at Hon Ga Choi Island located 9.1 km away.


Reasons to stay here

Verified reviews for this cruise's food and dining options score it better than 98% of accommodations in the city.
Travelers who stayed here really appreciated the location, scoring it better than 96% of the city's other options.
This accommodation beats more than 97% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

8.4

Most talked about facilities

Food & Dining

27 mentions

View

5 mentions

Housekeeping

5 mentions

Internet

2 mentions

Languages spoken

  • English
  • Spanish
  • Vietnamese

Internet access

  • Complimentary WIFi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fishing
  • Karaoke
  • Massage
  • Spa
  • Ticket services
  • Tours
  • Water sports (non-motorized)

Dining, drinking, and snacking

  • Bar
  • Happy hour
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Concierge
  • Daily cleaning
  • Doorman
  • Dry cleaning
  • Elevator
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [on-site]
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Balcony/terrace
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Exterior corridor
  • Hair dryer
  • Lock box in room
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Toiletries
  • Wi-Fi [complimentary]
Location
Hon Gai Pier, Halong, Hon Gai Port, Ha Long, Vietnam, 8433
Exceptional
Location

9.2

Airports

  • Cat Bi International Airport (HPH)
    40.3 km

Public transportation

  • Halong Train Station
    8.5 km

Hospital or clinic

  • Quang Ninh Province General Hospital
    480 m

Shopping

  • Bai Chay Commercial Center
    3.8 km

Convenience store

  • Thu Huong Convenience Store
    1.9 km

Cash withdrawal

  • ATM
    850 m
What's nearby

Popular landmarks

  • Bai Chay Bridge
    2.5 km
  • Dong Thien Cung
    8.4 km
  • Dau Go Gotto
    8.4 km
  • Hon Ga Choi Island
    9.2 km
  • Luon Caves
    10.9 km
  • Soi Sim Island
    11.2 km
  • Sung Sot Cave
    11.7 km
  • Cua Van Fishing Village
    16.2 km

Nearby landmarks

  • Công viên Lán Bè
    140 m
  • Vincom Plaza Ha Long
    350 m
  • Quang Ninh Province General Hospital
    480 m
  • Vườn hoa
    500 m
  • Hòn Hai - Cô Tiên
    550 m
  • Ha Long Market
    610 m
  • Hòn Cặp Ré
    660 m
  • City Lake
    720 m
  • Hon Gai Port
    720 m
  • Hòn Rùa
    820 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Cruise itinerary and schedule are subject to change upon weather and operating conditions.
  • If you have any dietary requirements, please inform the cruise prior to departure.
  • Check-out is 9:00 AM. The cruise will arrive at the Hon Gai Wharf at 12:00 PM. The estimated time for traveling from the Hon Gai Wharf to the Hai Phong Airport is over 1 hour by bus, and from the Hon Gai Wharf to the Noi Bai Airport is between 4 to 5 hours by bus.
  • Guests are required to provide the hotel name, address and contact number in Hanoi and Halong at least 24 hours in advance for the pick-up service. Please contact the cruise in order to be arranged pick-up service.

    Please be informed that an advance registration is required with full name, gender, date of birth, nationality, passport number or ID, Visa, Mobil number for all Passengers and send back to the property at least before 48 hours to avoid missing cruise registration due to late information. It is the regulation for cruises to register guests’ information with Halong Bay Management Authority and Port Authority Permits at least 48 hours in advance of cruise boarding date. Otherwise the guest may not be allowed to be onboard.
  • Children 4 – 6 years old will be charged 50% of the adult price.
    Children 7 – 8 years old will be charged 75% of the adult price.
    Children 9 years and over are considered as adults.
  • The room rate does not include transfer bus. The transfer bus will pick up the guests from hotels located in Old Quarter Area and the guests who are not in the area will be picked up at the general pick up location at 56 cầu gỗ Street (near Hoan Kiem Lake, the second house in the alley).

    The cruise will arrive at 12:00 PM at 6a Lê thánh Tông street- office address in Hòn gai harbor. Check-in/boarding time: 12:30 PM by tender boat (extra charge applies).
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from11:00
  • Check-out until09:30
  • Reception open until00:00

Getting around

  • Distance from city center2.6 km

The property

  • Number of bars/lounges2
  • Number of floors3
  • Number of restaurants1
  • Number of rooms 16
  • Year property opened2014
  • Most recent renovation2104

Reviews of Viola Cruise Halong Bay from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness8.7
Facilities8.4
Location9.2
Room comfort and quality8.9
Service9.2
Value for money8.7
High score for Ha Long
Rating
9+ Exceptional (89)
8-9 Excellent (23)
7-8 Very Good (13)
6-7 Good (9)
<6 Below Expectation (7)
Time of the year
Mar - May (41)
Jun - Aug (31)
Sep - Nov (25)
Dec - Feb (44)
All guests (204)
All room types
All languages

Show reviews that mention 

Showing 141 verified guest comments
12345
9.2
Exceptional
Suzanne from South Korea
Family with young children
Deluxe Double or Twin Cabin with Sea View - 3 Days 2 Nights
Stayed 2 nights in December 2018

Great cruise in Bai Tu Long Bay”

My family and I (five people) just completed a two night/three day trip on Viola Cruises in Bai Tu Long Bay for Christmas. The crew, the place and the experience were unforgettable. However, I was disappointed because Agoda advertised a queen size bed and it was not. Agoda has some ways to go with advertising professionally. When I followed up with Viola Cruises, they also confirmed that my queen size bed was 180 cm. In America, a queen size is about 193cm. If you book this, book with a different travel website so you are not disappointed with the bed width. My husband, 5-yo daughter and I ended up squeezing in a double (at best) and I did not rest well. I payed $100 more for this pleasure. Other than the truth in advertising, the overall experience was unforgettable. We had Lucky for Christmas and he was awesome. He is as good as they say. Also, Tuan was wonderful. He went out of his way to make sure we were comfortable and even dropped us off at the Ha Long Bay bus station so we could get to Haiphong and on to Cat Bi airport. The rest of the crew was just as amazing. I would highly recommend a second night stay if you can. It is well worth it. Viola Cruises is thorough and professional. The cook and the staff prepared many delicious meals. Joseph on the Lemon Cruise was a fabulous host as well. The ship is beautiful and it has the historic Indochina junk nostalgia.

Reviewed January 03, 2019

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10.0
Exceptional
Anca from Austria
Couple
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in March 2018

Amazing experience!”

We had an excellent time in Halong Bay, we chose the 2 days 1 night cruise and it was the best decision. We were afraid it will be too crowded, fortunately Viola is one of the few cruises which are allowed to sail on the "Bai tu long Bay" part of Halong Bay, where you will be fully able to enjoy the scenery without the boat traffic and madness in Halong Bay. HOI (Lucky) was an excellent host!!! So funny, informative and friendly! He constantly took care of us, each minute of our stay, he made us feel safe and really made sure we"re having the time of our life! Speaking of safety, on the transfer boat we always had our floating vests on and we were constantly guided and all security measures were taken. Loved the activities as well, we visited the floating fishermen village, the pearl farm (whaaat? :D), a small secluded beach, some funny squid fishing in the evening, tai chi in the morning, cooking class... the food was plentiful and excellent! We fully recommend this cruise!

Reviewed March 11, 2018

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10.0
Exceptional
Leena from India
Couple
Double or Twin Room with Sea View - 2 Days 1 Night
Stayed 1 night in December 2017

great stay thanks to Hoi and the viola cruise staff”

The trip with Viola cruise was amazing especially thanks to our tour guide - Lucky Hoi. Very knowledgeable, patient, funny, and friendly! As soon as we boarded the bus, Hoi spoke to us about the history of Vietnam, about Halong bay and walked us through the itenerary. He was very detailed and meticulous in his approach - ensuring no one from the 'herd' was left behind in the two days we navigated in and around Halong Bay. If possible we would have extended the trip all because of the extremely wonderful hospitality Hoi and the crew of Viola cruise extended towards us. Loved the food, the service and the best part was how uncrowded the cruise was. One great thing about Hoi was he timed the excursions perfectly - so wherever we landed we were the first there and thus escaped the crowd. Thanks- loved every minute of the cruise.

Reviewed December 17, 2017

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10.0
Exceptional
Romesh from Sri Lanka
Family with young children
Double or Twin Room with Balcony - 3 Days 2 Nights
Stayed 2 nights in December 2016

Wonderful Christmas Holiday”

We spent Christmas eve and Christmas Day on board Viola cruise and enjoyed every moment of it. Me, my wife and 5yr old daughter were treated really well by the staff on board the cruise and they did really practice "service with a smile". The rooms were spacious and food was abundant. Halong Bay is such a beautiful location and Viola Cruise did take every effort to help us enjoy this wonderful location. I would recommend this cruise to anyone interested to have a wonderful and relaxing holiday. Do book the 3D/2N package as it gives you time to enjoy the location.

Reviewed December 30, 2016

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10.0
Exceptional
James from Australia
Couple
Double or Twin Room with Balcony - 3 Days 2 Nights
Stayed 2 nights in April 2016

2 nights made all the difference.”

Viola Cruise is a well organised team of people. All food, touring and facilities were just great. Being able to more fully enjoy the sights of Halong Bay with the 2 night package, allows you to relax and to see what the Bay has to offer. Canoeing, swimming and visiting caves and the pearl farm, was a great experience. I will look to return on Viola Cruise again in the future, before the Government closes Halong Bay to overnight stays.

Reviewed May 04, 2016

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9.7
Exceptional
Lim from Singapore
Couple
Honeymoon Cabin with Private Balcony
Stayed 1 night in December 2015

Nice trip for holiday.”

1.) Best tour guide, Mr. Lucky Hui who can speak very fluent English and good cares for us. 2.) Well transport arrangement and all staffs are polite and friendly. 3.) Good foods.

Strongly recommend. Good value for money. Viola Cruise also provides free aircon bus to pick you up from Hotel at Old Quarter, as long you informed the hotel to make arrangement with Viola Cruise for the transport upon your check-in at the hotel. From hotel at Old Quarter to Halong Bay probably takes about 4 hours.

Reviewed December 10, 2015

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10.0
Exceptional
Patrick from Philippines
Group
Deluxe Double or Twin Cabin with Private Balcony - 3 Days 2 Nights
Stayed 2 nights in August 2019

One of the best of all vacations”

I can't say enough regarding AST and Viola Cruise. Very prompt when picked up at the airport and hotel. Clean buses and vans, Knowledgeable drivers. The cruise ships were just the right size with a capacity of around 30. Food was overwhelming with quality & quality. Many fun activities that we all enjoyed. The staff went out of their way to accommodate our every wish. The venue of Ha Long Bay is one of nature's marvels. Just beautiful. We can't say enough regarding this cruise.

Reviewed August 17, 2019

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9.2
Exceptional
James from United States
Couple
Premier Room with Balcony - 1 King Bed
Stayed 2 nights in August 2016

Halong Bay Is What It's All About”

This cruise is about getting out to see Halong Bay. The boat itself was good. I suspect all the cruises are similar and go to the exact same places. The staff was good. The guides were good, except for the second day. Nobody could understand that guide's English, and it was difficult to find out what was going on and when. As other reviewers said, the bus was subpar compared to the cruise. Anyhow, this cruise was good overall, and I doubt any others are better. The room windows were big and Halong Bay was beautiful. I would recommend this cruise.

Reviewed August 06, 2016

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10.0
Exceptional
Haley from United States
Group
Double or Twin Room with Sea View - 2 Days 1 Night
Stayed 1 night in April 2015

Wonderful!”

The tour guides were funny, knowledgable, and helpful. Phong was great!! The activities were also very fun (plus the sun deck!) and the excessive amounts of food were delicious!!

Viola Cruise was excellent! Every step of our Halong Bay trip was fabulous, even though it was cloudy the whole time. The ship was luxurious and comfortable, the staff was super helpful and kind, and the itinerary was a wonderful mix of activities and free time. Would absolutely do this again and recommend Viola and AST to anyone!

Reviewed April 19, 2015

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8.8
Excellent
Fong from Australia
Group
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in March 2017

The magical Halong Bay”

The great experience started straight away when our bus (its actually a mini bus) pick us up. Our mini bus is slightly bigger than all the other one cruise so that made the 4 hours travelling a bit more comfortable. Our tour guide - Victor is just amazing, his english is easy to understand, he has a sense of humour and very knowledgable. He made a massive effort to interact with us, get to know us and provide us with lots of information during the 4 hours ride. He keeps reminding us that this is our holiday so we can do whatever we want if we just want to relax and its ok not to participate at certain activity. Our room with the big window to have the full view of Halong Bay is just beautiful even though the weather was foggy and raining. Our balcony is very tiny and squashy so not very comfortable sitting out there but standing is perfectly fine. Our bathroom is ok but overall its clean. Food was amazing and I am sure I have put on extra 10kg after spending 2 days and 1 night on this cruise. There is wifi but connection is not available once the boat started traveling further out, but why would you be on your phone anyway?! Our group is just right, not too big comparing to the other cruises. I would recommend this cruise.

Reviewed March 21, 2017

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10.0
Exceptional
PARIS from Australia
Group
Double or Twin Room with Sea View - 2 Days 1 Night
Stayed 1 night in April 2016

Family experience ”

What a great cruise experience on the viola ship! All staff and our guide Lucky looked after us and offered warm Hospitality. We did lots of activities. The food and drinks excellent. The rooms were fantastic and very comfortable. We all enjoyed the Halong bay cruise experince throughly. Highly recommend this one. .

Reviewed April 07, 2016

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10.0
Exceptional
Alexandra
Couple
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in November 2018

Great experience in Vietnam ”

Out of the many available cruise ships for Halong Bay, we chose this one because of price compared to rating. Many others are much more expensive and Viola gives all you need. Cool staff, clean and beautiful rooms and good food. Recommendation is to book a room with balcony

Reviewed November 05, 2018

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10.0
Exceptional
tan from Malaysia
Couple
Double or Twin Room with Sea View - 2 Days 1 Night
Stayed 1 night in December 2017

The best Halong Bay Cruise with great tour guide ”

I've booked 2 days 1 night with viola cruise and it was fantastic, we had great tour guide named : Hoi / Lucky was very attentive & knowledgeable during our stay. The cruise meals was great and the room was wonderful with great balcony for breathtaking view. Viola Cruise is the best cruise among the majority cruise that i have seen. I would like to sincerely Thanks to Hoi / Lucky for his hospitality during our stay, definitely will recommend Viola Cruise and Hoi to my friends & family !

Reviewed December 29, 2017

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7.6
Very good
Melanie from Germany
Couple
Honeymoon Cabin with Private Balcony
Stayed 1 night in May 2018

Good and not so good”

As I am not reviewing Halong Bay as experience, but only the Cruise and the staff, I will leave an honest review. Finding the right office for this cruise at Halong Bay was a bit difficult, compared to other cruises this office shows the least comfort and least professional look, not very well kept. Cruise started with 1 hour delay, with not much of a structured program and way to the boat (luggage, direction, and welcoming of guests). We stayed in Honeymoon Suite, the open window view in the room was nice, rose pedals a nice touch, quite big bathroom for a rather small boat (16 cabins) which we preferred compared to a larger cruise. Do not understand positive reviews on the 4-Star service or food, the quality of food was not good, as the staff said themselves „nice presentation for not well tasting food“ pretty much says it all. It was good Stall quality type of food, and nothing special. „Pork because it is cheaper“, another message from the staff. Only 2 330 ml Liter bottles of water in the room for a 2-day stay, rather a joke considering paying 270€ for the whole experience. At night the back of the cruise, therefore eight st our honeymoon suit, was a local boat attached, the staff and them were loud and had a little party themselves. 6 kids joining the cruise made it also not very pleasing, as they were jumping up and down on the deck right upstairs (wooden deck, very responsive), very loud. Overall, Looking at other cruises from a near, it does not really matter which you choose, you only do this for the Halong experience, not a 3 or 4 or 5-star service, because it will disappoint onboard.

Reviewed May 17, 2018

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9.6
Exceptional
Jessica from United States
Family with young children
Honeymoon Cabin with Private Balcony
Stayed 1 night in February 2019

Beautiful location and great staff”

The Halong Bay cruise was our favorite part of our trip to Vietnam. We had our 9mo daughter with us and everyone was incredibly accommodating. She actually really enjoyed crawling around on the deck and playing with the staff. I liked the size of our boat--there were probably a total of 20-25 people. It felt more intimate and relaxing. We did the 2 day 1 night cruise which I think was enough. We weren't able to do the kayaking because of our kid but we were able to take a rowboat with a local rower. I don't feel like we missed out at all. Food was very good. We had the honeymoon suite which worked out well for us. We were at the very rear of the boat so I don't think anyone was disturbed by our little one (at least I hope not). Would highly recommend.

Reviewed March 08, 2019

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9.6
Exceptional
elena from United States
Couple
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in November 2016

Great experience”

Staff is outstanding, Victor and Lucky took great care of everyone. Ship was very clean, food was excellent!! And lots of it at the meal time. Alcohol reasonable price on board too. very good price for what you get including transfers to/from Hanoi. Only comment that is not really a negative on their part is you don't go that far out into the bay and two of the stops had the "tourist attraction" feel. Maybe two nights would be the preference as it is really a long trip from Hanoi with traffic. Room were very nice and clean. Would have like the balcony but turned out to not be that important at all. room had great windows and spent little time there. Highly recommend Viola!

Reviewed November 17, 2016

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10.0
Exceptional
PARIS from Australia
Group
Honeymoon Cabin with Private Balcony
Stayed 1 night in April 2016

Fantastic group experience ”

Thank you to our guide Ho Chu Lucky for our wonderful Halong Bay cruise experience. We were a large family group of 8 people and were warmly looked after from the moment of pick up from our hotel right through our 2 days 1 night experience. Lucky even organised a surprise birthday cake for my brother. The cruise ship was first class and food excellent. All staff on board were lovely. Highly recommend this cruise to others.

Reviewed April 07, 2016

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9.2
Exceptional
Samuel from Singapore
Group
Double or Twin Room with Sea View - 2 Days 1 Night
Stayed 1 night in August 2019

Great Experience”

Booked Viola Cruise just a day before as our original cruise was cancelled due to typhoon Wipha. We were informed that the harbour was opened to ships just 15min before the bus came to pick us up from the apartment. The tour guide John was very entertaining and friendly. Food served was good. Rooms were quite clean. It rained for the two days we were there. However, we still managed to do all of the activities planned.

Reviewed August 06, 2019

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9.2
Exceptional
Samuel from Singapore
Group
Family Room with Sea View - 2 Days 1 Night
Stayed 1 night in August 2019

Great Experience”

Booked Viola Cruise just a day before as our original cruise was cancelled due to typhoon Wipha. We were informed that the harbour was opened to ships just 15min before the bus came to pick us up from the apartment. The tour guide John was very entertaining and friendly. Food served was good. Rooms were quite clean. It rained for the two days we were there. However, we still managed to do all of the activities planned.

Reviewed August 06, 2019

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9.2
Exceptional
Anna from United States
Couple
Double or Twin Room with Balcony - 2 Days 1 Night
Stayed 1 night in March 2018

Great experience!”

My husband and I did the 2D/1N cruise with Viola. Everything went very smoothly, from our hotel pick-up and drop-off, to all of the activities on the boat. Food was great and the views-- spectacular! There was a good mix of activity vs. relaxation and our guide spoke good english. I'd recommend Viola cruise!

Reviewed March 20, 2018

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