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Vinpearl Resort & Spa Hoi An
Vinpearl Resort & Spa Hoi An
Vinpearl Resort & Spa Hoi An
Vinpearl Resort & Spa Hoi An
Vinpearl Resort & Spa Hoi An
Vinpearl Resort & Spa Hoi An
Vinpearl Resort & Spa Hoi An

Removed from saved list

8.6

Excellent

339 reviews

339 reviews

Housekeeping3
Breakfast2
Beach2
See map

7.4

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Cua Dai Beach 2.4 km
Tra Que Vegetable Village 5.8 km
Precious Heritage by Rehahn 5.8 km
An Bang Beach 6.0 km
Hoi An Night Market 6.1 km
Central Market 6.1 km
Fukian Assembly Hall (Phuc Kien) 6.2 km
Hoi An Ancient Town 6.4 km
Old House of Tan Ky 6.5 km
Japanese Covered Bridge 6.7 km
Nearby landmarks
Water Coconut Palms forest 1.2 km
Alibaba Tailor 1.5 km
Fishmarket Dit Hai 1.6 km
Cua Dai Beach 2.4 km
Cam Thanh Com. house Playground 2.8 km
Thuan Tinh Island Cooking 2.8 km
Tram Y Te Xa Cam Thanh 2.8 km
Gạo lứt Cẩm Thanh 3.0 km
Bao ni 3.1 km
Charm Charm Tailor 3.1 km

Vinpearl Resort & Spa Hoi An

Cua Dai, Cua Dai, Hoi An, Vietnam, 560000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cua Dai part of Hoi An, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Hoi An Ancient Town. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Front desk [24-hour]

Airport transport

Complimentary WIFi in all rooms

Currency conversion service

Hot tub

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Exercise area
Swimming pool [indoor]
See all amenities

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Exercise area

Spa

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

14 travelers have booked today.

Value for money8.7
Location rating7.4
Nearest airportDa Nang International Airport (DAD)
Distance to airport28.0 km

Rooms available at Vinpearl Resort & Spa Hoi An

3-Bedroom Ocean View
...
  • Ocean view
  • Balcony/terrace
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
Deluxe Twin Ocean View
...
  • Room size: 33 m²/355 ft²
  • Partial sea view
  • 2 single beds
Enter dates to see prices
Deluxe King Ocean View
...
  • Room size: 33 m²/355 ft²
  • Partial sea view
  • 1 king bed
Enter dates to see prices
Deluxe Room Twin Bed
...
  • Room size: 33 m²/355 ft²
  • Balcony/terrace
  • 2 single beds
Enter dates to see prices
3- bedroom Villa Ocean View with VinWonders
...
  • Sea view
  • Balcony/terrace
  • 1 king bed & 2 single beds ...
Enter dates to see prices
Deluxe Room King Bed
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room with VinWonders
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 2 single beds
Enter dates to see prices
Deluxe Double Room with VinWonders
...
  • Room size: 33 m²/355 ft²
  • Sea view
  • 1 king bed
Enter dates to see prices
Deluxe Double Room with Ocean View
...
  • Room size: 38 m²/409 ft²
  • 1 king bed
Enter dates to see prices
VILLA 3-BEDROOM Ocean view
...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at Vinpearl Resort & Spa Hoi An?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Vinpearl Resort & Spa Hoi An?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The resort offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Vinpearl Resort & Spa Hoi An?

    Vinpearl Resort & Spa Hoi An is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the resort know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Vinpearl Resort & Spa Hoi An also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the resort. For those who wish to drive their own cars, Vinpearl Resort & Spa Hoi An has a car park right on site for maximum convenience. Parking is free for guests.

    Is breakfast offered at Vinpearl Resort & Spa Hoi An?

    Wake up to a great buffet breakfast at Vinpearl Resort & Spa Hoi An.

    What are my dining options at Vinpearl Resort & Spa Hoi An?

    Vinpearl Resort & Spa Hoi An features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Asian cuisine is available for guests. Dishes are served in buffet during opening hours.

    Can special events be hosted at Vinpearl Resort & Spa Hoi An?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Vinpearl Resort & Spa Hoi An.

    Can business events be hosted at Vinpearl Resort & Spa Hoi An?

    On-site venues and convenient event services make Vinpearl Resort & Spa Hoi An an ideal choice for hosting meetings. The 3 venues can accommodate up to 450 people.

    What is the smoking policy at Vinpearl Resort & Spa Hoi An?

    Vinpearl Resort & Spa Hoi An does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Vinpearl Resort & Spa Hoi An?

    Vinpearl Resort & Spa Hoi An is located in Cua Dai, famous for good restaurants such as Vy Quynh Restaurant, Thy Diem and AnhThuong Cafe Restaurant.

    What popular shopping places are close to Vinpearl Resort & Spa Hoi An?

    Shopping options in Vinpearl Resort & Spa Hoi An’s Cua Dai neighborhood include Alibaba Tailor, Bao ni and Charm Charm Tailor.

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    Explore the neighborhood

    What people love about Vinpearl Resort & Spa Hoi An

    • 10

      Exceptional

      "Villa for group is great."

      Duyen

      |

      June 11, 2022

    • 10

      Exceptional
      Location

      "Very quiet relax location"

      chi

      |

      June 10, 2022

    • 9.6

      Exceptional
      Staff 

      "Staffs are so nice and kind."

      Dung

      |

      May 30, 2022

    Property ranking|Compared to 937 Hoi An properties
    See all rankings
    Room size
    103 sqm.
    Cheapest price score
    Cleanliness score
    9/10
    Service score
    8.9/10
    Bigger than
    98
    %
    of Hoi An properties
    Better than
    82
    %
    of Hoi An properties
    Better than
    78
    %
    of Hoi An properties
    Better than
    72
    %
    of Hoi An properties
    Overall rating:

    8.6

    Excellent
    339 reviews
    Cleanliness
    9.0
    Facilities
    8.6
    Location
    7.4
    Read all reviews >
    What travelers say they love:
    Very good buffet.
    Yen from Australia
    Family with young children
    More about Vinpearl Resort & Spa Hoi An

    More about Vinpearl Resort & Spa Hoi An

    Vinpearl Resort & Spa Hoi An

    Wake up to a magical day and enjoy all that Hoi An offers with a stay at Vinpearl Resort & Spa Hoi An. Sampling the authentic culture of Hoi An is easy with a stay at Vinpearl Resort & Spa Hoi An, just 6.4 km from Hoi An Ancient Town.
    Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Vinpearl Resort & Spa Hoi An. Post your pictures and answer your emails whenever you want, with the resort's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the resort's easy to book transportation services. The resort provides shuttle services to help you find what you want in Hoi An.
    Parking is available and free, provided by the resort for guests with their own transportation. While lodging at this wonderful resort, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The resort's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
    The resort is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
    Experience high-quality room facilities during your stay at Vinpearl Resort & Spa Hoi An. The resort provides blackout curtains and air conditioning in some rooms for the benefit of guests. The multiple room layout options at Vinpearl Resort & Spa Hoi An include rooms with separate living room and balcony or terrace. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
    The resort also provides guests with bottled water, instant coffee, instant tea and mini bar in some rooms. Vinpearl Resort & Spa Hoi An also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


    Dining and things to do

    Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the resort. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the resort's bar.
    Vinpearl Resort & Spa Hoi An offers unique recreational opportunities for all guests. The resort's host of recreational offerings ensures you have plenty to do during your stay. Be sure to enjoy the accessible beach nearby. Pamper and indulge yourself with a visit to the massage, hot tub, salon, steam room, spa and sauna. The many offerings at Vinpearl Resort & Spa Hoi An ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
    For those who hate to miss a workout, a trip to the resort's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the tennis court in the resort. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


    Around the property

    This is your chance to explore all that Hoi An has to offer. Sit on the sand or sip a drink in leisure at An Bang Beach located 6.2 km away. Whatever you may be looking to buy on your trip to Hoi An, chances are you'll find it at Hoi An Night Market located 6.0 km away.


    Reasons to stay here

    Rooms here are cheaper than 81% of accommodations in the city.

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    Amenities and facilities
    Excellent
    Facilities

    8.6

    Most talked about facilities

    Breakfast

    2 mentions

    Beach

    2 mentions

    Housekeeping

    2 mentions

    Swimming Pool

    1 mention

    Languages spoken

    • English
    • Vietnamese

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Garden
    • Hot tub
    • Massage
    • Sauna
    • Spa
    • Steam room
    • Swimming pool [indoor]
    • Swimming pool [outdoor]
    • Tennis court

    Cleanliness and safety

    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • Free face masks
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Protective screens in common areas
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Currency conversion service
    • Daily cleaning
    • Doorman
    • Dry cleaning
    • Elevator
    • Gift/souvenir shop
    • Hair salon
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service
    • Kids club

    Access

    • Check-in/out [express]
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    • Shuttle service
    • Transport to airport
    • Valet parking

    Available in all rooms

    • A/C
    • Alarm clock
    • Balcony/terrace
    • Bathrobes
    • Bathtub
    • Clothes rack
    • Complimentary drinking water
    • Desk
    • Fan
    • Fire extinguisher
    • Free welcome drink
    • Hair dryer
    • Lock box in room
    • Locker
    • Mini bar
    • Phone
    • Private bathroom
    • Safety/security feature
    • Satellite/cable channels
    • Seating area
    • Shower
    • Slippers
    • Smoke alarm
    • Socket near the bed
    • Sofa
    • Soundproofing
    • Toiletries
    • Towels
    • Trash cans
    • Wi-Fi [complimentary]
    • Wooden/parqueted flooring
    Food and dining
    Breakfast options
    • Buffet
    Restaurants on site

    The Cham

    • Cuisine: Asian, European
    • Menu: A-la-carte

    Faifo Restaurant

    • Cuisine: Asian, International, Vietnamese
    • Menu: Buffet
    Location
    Cua Dai, Cua Dai, Hoi An, Vietnam, 560000
    Very good
    Location

    7.4

    Airports

    • Da Nang International Airport (DAD)
      28.0 km 46 min drive
    • Chu Lai Airport (VCL)
      61.9 km

    Public transportation

    • Nguyen Tat Thanh Bus Station
      7.2 km

    Hospital or clinic

    • Tram Y Te Xa Cam Thanh
      2.8 km

    Shopping

    • Hoi An Night Market
      6.1 km
    What's nearby

    Popular landmarks

    • Cua Dai Beach
      2.4 km
    • Tra Que Vegetable Village
      5.8 km
    • Precious Heritage by Rehahn
      5.8 km
    • An Bang Beach
      6.0 km
    • Hoi An Night Market
      6.1 km
    • Central Market
      6.1 km
    • Fukian Assembly Hall (Phuc Kien)
      6.2 km
    • Hoi An Ancient Town
      6.4 km
    • Old House of Tan Ky
      6.5 km
    • Japanese Covered Bridge
      6.7 km

    Nearby landmarks

    • Water Coconut Palms forest
      1.2 km
    • Alibaba Tailor
      1.5 km
    • Fishmarket Dit Hai
      1.6 km
    • Cua Dai Beach
      2.4 km
    • Cam Thanh Com. house Playground
      2.8 km
    • Thuan Tinh Island Cooking
      2.8 km
    • Tram Y Te Xa Cam Thanh
      2.8 km
    • Gạo lứt Cẩm Thanh
      3.0 km
    • Bao ni
      3.1 km
    • Charm Charm Tailor
      3.1 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-3 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 4 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • In order to save time for check-in process and strengthening security, the property has deployed a photo identification management system. Guests are therefore required to send the property photos (taken within 1 month) after reservation is made.
    • If children's birth certificates are not provided, the age will be converted to their height as follow:
      - Children under 1 meter are considered under 4 years old.
      - Children 1-1.40 meters are considered 4-11 years old.
      - Children over 1.40 meters are considered as adults.
    • A security deposit is required in the local currency (VND) for additional services and will be refunded upon departure if no additional services apply.
    • Child policy for rooms:
      - Maximum occupancy per room is 3 adults and 1 child or 2 adults and 2 children. However, the room rate is for 2 adults only. Any additional adults or children 4 – 11 years old will be charged. One child under 4 years old stay for free if using existing bedding.
      - Children 12 years and over are considered as adults.
      - The maximum number of extra beds permitted in a room is 1.

      Child policy for villas:
      - Maximum occupancy of 2-Bedroom Villa is 4 adults and 4 children.
      - Maximum occupancy of 3-Bedroom Villa is 6 adults and 6 children.
      - Maximum occupancy of 4-Bedroom Villa is 8 adults and 8 children.
      - The room rate is for adults only. Additional children 4 – 11 years old will be charged. One child under 4 years old stay for free if using existing bedding.
      - No extra beds are allowed in the villa.
    • For guests booking the full-board package, dinner will be served on the arrival date, and breakfast and lunch will be served on the following day. Guests who prefer to have lunch on the day of arrival are required to contact the property directly at least 5 days prior to arrival.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Travel time to airport (minutes)40

    The property

    • Non-smoking rooms/floorsYes
    • Number of restaurants2
    • Number of rooms 193
    • Room voltage220
    • Year property opened2017

    Reviews of Vinpearl Resort & Spa Hoi An from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness9.0
    Facilities8.6
    Location7.4
    Service8.9
    Value for money8.7
    High score for Hoi An
    Rating
    9+ Exceptional (58)
    8-9 Excellent (28)
    7-8 Very Good (18)
    6-7 Good (7)
    <6 Below Expectation (18)
    Time of the year
    Mar - May (61)
    Jun - Aug (28)
    Sep - Nov (21)
    Dec - Feb (19)
    All guests (253)
    All room types
    All languages

    Show reviews that mention 

    Showing 129 verified guest comments
    12345
    9.6
    Exceptional
    Ted from Thailand
    Couple
    Deluxe Room Twin Bed
    Stayed 3 nights in February 2019

    Relaxation & Pampering”

    My wife and I decided to splurge while on vacation in Da Nang and decided to stay here. First, Hoi An is worth the visit and if you want some pampering this is the place to stay. Our room was great with a view of the pool and ocean, but of course, every room has a view of the ocean. The staff was attentive to all our needs and went above an beyond in helping us. The pool is very big and great after a day of sightseeing. One thing to note is that there is no beach, but waking up to the sound of the ocean was great. If you want to go to the beach, they offer free shuttle buses to the beach and Hoi An city. I could go on about how great this place is, but I will end with the fact that there is a mini-mart on the premises selling what you would expect from marts; beers, water, snacks, etc. I definitely recommend this hotel.

    Reviewed February 02, 2019

    See room deals

    Dear Ted , I'm pleased to hear that you have had a great stay with us at Vinpearl Hoi An Resort & Spa and I believe my team will continue to strive to achieve even better for all our guests. Thank you for taking time to share this invaluable review to our Hotel and it would definitely cheer up our team spirit. Looking forward to welcoming you and your family once again in 2019 summer. Sincerely yours , Management Board

    Responded February 21, 2019
    Vinpearl Resort & Spa Hoi An
    8.8
    Excellent
    Hoon from South Korea
    Couple
    Deluxe Room King Bed
    Stayed 3 nights in May 2017

    Excellent”

    counldn't have more wonderful vacation than this at vinpearl hoian. good price, shuttle bus, wonderful pool, clean room, most of all, friendly hotel concierge staff who were ver kind and attentive to my questions and requests. I felt that they were trying their best to ensure ourstay comfortable and relaxing. than you for your wonderful service!! If you look for a quite and relaxing vacation, this is a good choice.

    Reviewed May 23, 2017

    See room deals

    Xin chào Mr. Hoon , We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Thoa Nguyen General Manager

    Responded July 13, 2019
    Vinpearl Resort & Spa Hoi An
    7.2
    Very good
    Ying from United States
    Group
    Deluxe Room Twin Bed
    Stayed 3 nights in April 2019

    Good value for money but inconsistent service ”

    My friend and I had a good time at this resort in general. However, the service offered in the concierge and reception were very inconsistent. Since it was the first time for us to be in the city so we needed a lot of recommendations from the staffs in terms of restaurants or activities nearby, however most of the time there was no one at the concierge counter and therefore unable to answer our query. Sometimes we had to go to the doorman to ask for help. Also, since we booked Spa appt on the last day of our stay between 10:30-12, so we requested for an one hour extension of check out time, as the hotel was not full at all. However, the reception called and asked us to change our spa booking to 10am instead of granting a merely one hour late checkout... which we were quite surprised since we were there to attend their spa service. On the other hand, the staff Hanna at the concierge who helped us check in had been super friendly and helpful!

    Reviewed April 08, 2019

    See room deals

    Xin Chào Mr/Ms. Ying, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

    Responded July 13, 2019
    Vinpearl Resort & Spa Hoi An
    6.4
    Good
    YOU from South Korea
    Solo traveler
    Deluxe Room King Bed
    Stayed 2 nights in May 2017

    they are not ready yet”

    They were not open officially, that's why I stayed in promotion price, though they are not ready for guest at all! staffs were very kind but the new-building smell was too strong to breath,and I even witnessed big size cockroach in my bathroom!! I asked to remove it on the phone but they didn't understand what cockroach means. the staff who was answering the phone wasn't good at english. the place is kinda far from hoi an old city so, whenever we go out, we need to book shuttle but 4 hours before. they gave us a free foot massage coupon for a promotion though booking was always full there for we couldn't use it.-we're 2 but they gave us only 1 coupon. The facilities were not bad but I'd like to recommend you that visit vinpearl hoi an pretty much later....

    Reviewed May 15, 2017

    See room deals

    Xin Chào Mr/Ms. You, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

    Responded July 13, 2019
    Vinpearl Resort & Spa Hoi An
    8.0
    Excellent
    Yen from Australia
    Family with young children
    Stayed 2 nights in July 2019

    Nice villa with private pool”

    Typical Vinpearl quality - classy decor. Though beach front, no swimming allowed. Very good buffet. Location is not walking distance to town centre but nice and tranquil so depends on what you’re after.

    Reviewed July 13, 2019

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    Xin chào Ms. Yen, Many thanks for sharing such a detail feedback about your recent stay with us. It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Vinpearl. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again. Sincerely, Thoa Nguyen General Manager

    Responded July 13, 2019
    Vinpearl Resort & Spa Hoi An
    9.2
    Exceptional
    Van from Germany
    Couple
    Deluxe Room King Bed
    Stayed 2 nights in May 2017

    New property”

    First at all the location is really far from the old town and everything!!! Staff at the reception are trainee, need improvements. But the restaurant waiters/waitresses are gorgeous, they always come and ask your needs. With the room we had few issues, safety didn't work when we arrive but fixed after 15 mins. The other issue is abut the lighting of the modem on the ceiling (never seen that anywhere), the green and red LED lights are flashing all the time, it's really uncomfortable at night time, when we mentioned to this problem, they covered with a piece of foil, but to be seen at the other night. Breakfast is plentiful and great!

    Reviewed May 29, 2017

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    Xin Chào Mr. Van, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

    Responded July 13, 2019
    Vinpearl Resort & Spa Hoi An
    9.2
    Exceptional
    SUNG from South Korea
    Couple
    Deluxe Room Twin Bed
    Stayed 2 nights in August 2018

    Great!”

    This hotel is very clean and new. We had a very peaceful time in there. The breakfast service is also good. Especially vietnam noodle pho was great :) Impressed all staffs are very kind. Wanna visit again! When all facilities(i guess restaurants setting were not finished) settled down.

    Reviewed August 14, 2018

    See room deals

    Xin chào Mr. Sung, Many thanks for sharing such a detail feedback about your recent stay with us. It's our great honor to know that we have exceeded the guest's expectation and successfully delivers a good guest's experience while staying with us at Vinpearl. This would definitely spearhead us to the next level and we will continue to strive for customer excellence. Once again thank you and look forward to welcoming you and your family once again. Sincerely, Thoa Nguyen General Manager

    Responded July 13, 2019
    Vinpearl Resort & Spa Hoi An
    8.4
    Excellent
    Daryl from Singapore
    Family with teens
    3-Bedroom Ocean View
    Stayed 2 nights in December 2018

    Spacious Villa with a widespread of food for breakfast”

    The villa was very spacious and well decorated. Breakfast buffet was awesome with a widespread of food to select from. A couple of things which we thought would be great to add on :- 1) Phone in the living / dining room. 2) Provision for dryers to dry clothes. 3) Provision of full length mirrors in the room. 4) It was great gesture to provide Christmas cookies but some of these attracted ants. Perhaps those less sweet cookies would be better. Overall, a very great experience.

    Reviewed December 22, 2018

    See room deals

    Xin chào Mr. Daryl, We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Thoa Nguyen General Manager

    Responded July 13, 2019
    Vinpearl Resort & Spa Hoi An
    8.8
    Excellent
    OI from Hong Kong SAR, China
    Family with teens
    3-Bedroom Ocean View
    Stayed 2 nights in June 2019

    Clean spacious villa!.. Relaxing!”

    Pros: The 3 bedroom villa are new and clean. The beds are comfy. The main pool is big. Staff are friendly and helpful. Cons: No plates, cutlery, cookware in the kitchen. It’s very inconvenient. It supposed we cannot cook in the villa as there are no cooking equipment. No floaty available. There is no beach. The nearest beach is ah bang beach, they offer free shuttle bus. Location is a bit far from the city centre.

    Reviewed July 05, 2019

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    Xin chào Mr/Ms. OI, We are incredibly grateful that you took the time out to leave us this review. Our hotel values put guest satisfaction as top priority and we are committed to our guests. Its guests like you that make our job wonderful. Once again, thank you for choosing us and we look forward to serving you again. Sincerely, Thoa Nguyen General Manager

    Responded July 13, 2019
    Vinpearl Resort & Spa Hoi An
    5.6
    Thang from Vietnam
    Couple
    Deluxe Room King Bed
    Stayed 3 nights in February 2019

    Above average”

    1) Entire corridor carpet in my floor is nit qualified for a 4/5* hotel. It isn't clean (that can not be fixed) and smell bad. It looks like we are living in a simple guesthouse. 2) Hotel doesn't have beach for swimming or playing. 3) The hotel rate is about double or triple higher than other 5* hotels/resorts nearby.

    Reviewed February 10, 2019

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    Xin Chào Mr. Thang, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

    Responded July 13, 2019
    Vinpearl Resort & Spa Hoi An
    4.4
    Paul from United States
    Couple
    Deluxe Room King Bed
    Stayed 2 nights in October 2019

    Dirty bathroom”

    The resort was far from town and taxi was pricy. Although staffs changed my room because of black mold around shower and sink, new room was not better. It took a bit of cleaning by cleaning crew before black mold was removed. The resort is large but felt empty. Hallways lightning is inadequate because they were not on. Staffs were too serious. May be due to lack of smile. Pool Attendants at the bar were more focus on going somewhere else to chat than serving guests. I actually had to go to the bar looking for pen to sign the bill. Should have left the bill unpaid :(((

    Reviewed October 10, 2019

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    Xin Chào Mr. Paul, Thank you for choosing to stay at Vinpearl Resort & Spa Hoi An and taking your time to share your experience during your visit. We are sorry to learn that you had encountered some challenges during your stay with us and the impact it had on your overall comfort. Please accept our sincere apologies for any in convenience caused you. Your feedback allows us the chance to improve our guest experience, and we truly appreciate you sharing it with us. We hope you will reconsider another visit and allow us the opportunity to better your stay. Sincerely, Thoa Nguyen General Manager

    Responded October 10, 2019
    Vinpearl Resort & Spa Hoi An
    10.0
    Exceptional
    Duyen from Vietnam
    Group
    3-Bedroom Ocean View
    Stayed 1 night in May 2022

    Great place”

    Villa for group is great. Nice place for vacation

    Reviewed June 11, 2022

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    Dear Ms Duyen, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to ontinue delivering exceptional and personalised services to our guests. Sincerely, Tan Thi Hong General Manager

    Responded June 11, 2022
    Vinpearl Resort & Spa Hoi An
    10.0
    Exceptional
    chi from Vietnam
    Couple
    Deluxe Room King Bed
    Stayed 1 night in June 2022

    Relax”

    Very quiet relax location

    Reviewed June 10, 2022

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    Dear Sir/Madam, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to ontinue delivering exceptional and personalised services to our guests. Sincerely, Tan Thi Hong General Manager

    Responded June 10, 2022
    Vinpearl Resort & Spa Hoi An
    9.6
    Exceptional
    Dung from Vietnam
    Family with young children
    3-Bedroom Ocean View
    Stayed 2 nights in May 2022

    Wonderful experience”

    Staffs are so nice and kind. I love this place.

    Reviewed May 30, 2022

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    Xin Chao Ms. Dung, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Tan Thi Hong General Manager

    Responded May 31, 2022
    Vinpearl Resort & Spa Hoi An
    10.0
    Exceptional
    Thụy from Vietnam
    Family with young children
    Deluxe Room Twin Bed
    Stayed 1 night in April 2022

    Exceptional”

    Very good

    Reviewed April 28, 2022

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    Xin chào Quý khách ! Chúng tôi xin chân thành cám ơn quý khách đã tin tưởng lựa chọn Vinpearl Resort & Spa Hoi An làm địa điểm nghỉ dưỡng cho gia đình. Phản hồi tích cực của chị về khách sạn là nguồn động viên khích lệ đối với toàn bộ tập thể nhân viên chúng tôi. Chúng tôi luôn nỗ lực nhằm nâng cao chất lượng dịch vụ của mình hơn ngày một tốt hơn và hi vọng sẽ sớm chào đón lại chị trong ngày gần nhất. Kính chúc chị và gia đình dồi dào sức khỏe và luôn tràn đầy hạnh phúc. Trân trọng, Tán Thị Hồng Tổng Quản Lý

    Responded April 29, 2022
    Vinpearl Resort & Spa Hoi An
    9.2
    Exceptional
    Martin from Vietnam
    Family with young children
    3-Bedroom Ocean View
    Stayed 2 nights in April 2022

    nice resort”

    It's very nice resort and amongst the best Vinpearl experience from all of Vinpearl facilities.

    Reviewed April 12, 2022

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    Xin Chao Mr.Martin, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Tan Thi Hong General Manager

    Responded April 13, 2022
    Vinpearl Resort & Spa Hoi An
    10.0
    Exceptional
    VU from Vietnam
    Family with young children
    Deluxe Room Twin Bed
    Stayed 1 night in February 2022

    Exceptional”

    Check in hơi chậm

    Reviewed February 03, 2022

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    Xin chào Quý Khách ! Chúng tôi xin chân thành cám ơn quý khách đã tin tưởng lựa chọn Vinpearl Resort & Spa Hoi An làm địa điểm nghỉ dưỡng cho gia đình. Phản hồi của quý khách chính là món quà để chúng tôi luôn nỗ lực nhằm nâng cao chất lượng dịch vụ của mình ngày một tốt hơn và hi vọng sẽ sớm chào đón lại quý khách trong ngày gần nhất. Kính chúc quý khách và gia đình dồi dào sức khỏe và luôn tràn đầy hạnh phúc. Trân trọng

    Responded February 05, 2022
    Vinpearl Resort & Spa Hoi An
    8.8
    Excellent
    VinSmart from Vietnam
    Couple
    Stayed 1 night in April 2021

    A good resort in general”

    I booked 1 night via Agoda, they offered free airport pickup service. You can ask the receptionist to book bus to go to Hoi An acient town with only around 5$ for round trip/person; and bus to Vinwonders is free, just need to book with the resort in advance. We told them that we're on honeymoon so staff set up our bed with roses, towel swan, and even a tiramisu cake. Kinda impressive cause it's free too. In the room I asked for 1 pizza "Phở" with beef and didnt expect it to be that great taste, highly recommended for anyone. Room is clean and facility is good, pool has good view and very comfortable with bed. The only thing that I complaint is they dont have enough staff. There're only 2 people in check in place, sometimes 1 is disappeared so you may need to wait for a while.

    Reviewed May 02, 2021

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    Xin Chao our value guests, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Phap Le Front office Manager

    Responded May 21, 2021
    Vinpearl Resort & Spa Hoi An
    9.6
    Exceptional
    Yonghee from South Korea
    Couple
    Deluxe Room King Bed
    Stayed 2 nights in October 2019

    worth to stay”

    reasonable price, cozy and kind staffs

    Reviewed March 08, 2021

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    Xin Chao our value guests, Thank you for choosing Vinpearl Resort & Spa Hoi An as your accommodation. We would like to express our gratitude for the time taken to share with us your wonderful stay with us at Vinpearl. I will definitely share these with our Team and hoping to escalate further our customer service satisfaction. We hope to welcome you and your family once again in near future. Sincerely, Phap Le Front office Manager

    Responded March 24, 2021
    Vinpearl Resort & Spa Hoi An
    8.4
    Excellent
    Didier from Vietnam
    Couple
    Deluxe Room Twin Bed
    Stayed 2 nights in May 2022

    Bien mais sans plus”

    Bel hôtel au niveau de la réception et avec un SPA extraordinaire, faire un massage de 90mn c'est une bonne expérience, les chambres sont assez commune mais propre. Une grande piscine plus de plage privée dans l'enceinte de l'hôtel. Au niveau restaurant, une grande salle sans faire rêver mais on mange quand bien mais. L'hôtel est un peu loin du centre ville si vous voulez sortir, un budget pour le taxi mais c'est raisonnable. On ne peut emprunter un vélo pour se balader en dehors de l'hôtel par contre c'est nul Deux nuits grand max et faire une excursion pour faire passer le temps sinon c'est ennuyeux

    Reviewed June 05, 2022

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    Dear Sir/ Madam, Thank you very much for sharing your experience about your recent stay at Vinpearl Resort and Spa Hoi An. We are very happy to know that you enjoyed our facilities, activities and breakfast. Comments like yours are motivating our team to continue delivering exceptional and personalized services to our guests Sincerely, General Manager Tan Thi Hong

    Responded June 06, 2022
    Vinpearl Resort & Spa Hoi An
    12345
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