Villa Nero
Villa Nero
Villa Nero
Villa Nero
Villa Nero
Villa Nero
Villa Nero

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438 reviews

438 reviews

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Location rating score

Excellent location - 330 meters to the beach
Popular neighborhood
Popular landmarks
Gili Trawangan 500 m
Gili Islands 2.4 km
Senggigi Beach 16.1 km
Sendang Gile and Tiu Kelep Waterfall 40.2 km
Mount Rinjani 46.4 km
Selong Belanak Beach 58.0 km
Mawun Beach 64.3 km
Nearby landmarks
small clinic 190 m
Golden Shop 230 m
Gili Scuba Diving 290 m
Mango Dive 310 m
Sama Sama Raggae Bar 320 m
Big Bubble Dive 320 m
North East Beach 330 m
Gili Trawangan Turtle Hatchery 330 m
Gili Divers 380 m
Gili Divers Diving Center 390 m
Holiday park/caravan park

Villa Nero

Gili Trawangan, Lombok, Indonesia - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Gili Trawangan part of Lombok, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Gili Trawangan. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and indoor pool on-site.

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Located in heart of Lombok

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Excellent breakfast

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call


Front desk [24-hour]

Transport to airport

Bicycle rental

Shuttle service

Swimming pool [indoor]

Golf course [on-site]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.5
Location rating8.0
Nearest airportLombok International Airport (LOP)
Distance to airport52.6 km

Rooms available at Villa Nero

Room comfort & quality


Deluxe Suite
  • Room size: 45 m²/484 ft²
  • Garden view
  • 1 king bed
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Deluxe Double Bed Room
  • Room size: 45 m²/484 ft²
  • 2 king beds
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Deluxe Suite Villa(1 Double Bed)
  • Room size: 45 m²/484 ft²
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Deluxe Suite Villa
  • Room size: 45 m²/484 ft²
  • 1 king bed
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Deluxe Double Room(2 King Beds)
  • Room size: 45 m²/484 ft²
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Double Com
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    Single room - De Luxe
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      Villa - Suite - De luxe
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        Deluxe Suite Villa (1 King Bed)
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            Frequently asked questions

            What time is check-in and check-out at Villa Nero?

            Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The caravan park offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Villa Nero?

            Villa Nero is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 1200000 IDR. Just use the "Let us know what you need" section of the booking page to let the caravan park know you want a ride, and they will contact you via the Agoda messaging service. A stay at Villa Nero also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the caravan park. If you're looking for an easy way to get around Lombok with private transportation, the caravan park can arrange car rental for you.

            Is breakfast offered at Villa Nero?

            Wake up to a great continental breakfast at Villa Nero.

            What is the smoking policy at Villa Nero?

            Villa Nero does not permit smoking in any of its rooms, but allows smoking in designated areas.

            What restaurants are nearby Villa Nero?

            Villa Nero is located in Gili Trawangan, famous for good restaurants such as The Thai Garden Restaurant and Cafe Gili Trawangan.

            What are popular attractions near Villa Nero?

            Villa Nero is located in Gili Trawangan area, which is famous for attractions such as Masjid Agung Baiturrahman.

            What popular beaches are close to Villa Nero?

            Villa Nero is located in the Gili Trawangan area, which includes North East Beach, South East Beach and North West Beach.

            What popular natural sightseeing spots are close to Villa Nero?

            Villa Nero is located within Gili Trawangan, which makes it conveniently close to natural sights including Gili Trawangan Turtle Hatchery, Gili Scuba Diving and Mango Dive.

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            Explore the neighborhood

            What people love about Villa Nero

            • 8.4


              "Villa is nice, cozy, clean and quite big."



              July 31, 2022

            • 10


              "The villas are so nice, the staff is very welcoming and the most friendliest we met so far."



              July 17, 2022

            • 10


              "Here was so nice and clean ."



              July 14, 2022

            Property ranking|Compared to 1,333 Lombok properties
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            Room comfort score
            Service score
            Cleanliness score
            Room size
            45 sqm.
            Better than
            of Lombok properties
            Better than
            of Lombok properties
            Better than
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            Bigger than
            of Lombok properties
            Overall rating:


            438 reviews
            Read all reviews >
            What travelers say they love:
            Villa Nero was a fantastic place to stay.
            Thomas from Australia
            More about Villa Nero

            More about Villa Nero

            Villa Nero

            Villa Nero is a distinct addition to Lombok and a smart choice for travelers. This caravan park is in the vicinity of popular city attractions, conveniently located for travelers to explore. Go all the way into an ocean adventure on an island visit to Gili Trawangan when you stay at Villa Nero.
            The facilities and services provided by Villa Nero ensure a pleasant stay for guests. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the caravan park can arrange it before your check-in date. Exploring Lombok is made even more convenient with the car hire and shuttle services available at the caravan park.
            The caravan park provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
            Please be advised that smoking is not allowed in the caravan park to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
            Equipped with handy amenities, guestrooms at Villa Nero guarantee a comfortable stay for all travelers. Some rooms are equipped with blackout curtains and air conditioning for your convenience. Some rooms at Villa Nero include special design features like a balcony or terrace. The caravan park also offers a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed.
            Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the caravan park provides a hair dryer, toiletries and towels in some select rooms.

            Dining and things to do

            Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Villa Nero. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the caravan park. A night in at the caravan park's bar can be as fun as a night out with your travel companions.
            To fill your days, be sure to check out the fantastic facilities offered at Villa Nero. Don't forget to explore the caravan park's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Start your vacation off right with a dip in the pool.
            Skip the dress code and opt for a casual cocktail or beer at the caravan park's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the caravan park's fitness facility. Get wet in the best way on sunny days by joining water-world activities like fishing, snorkeling and diving. Water sports are incredibly convenient with canoes provided by Villa Nero.
            Get the family involved in activities such as horse riding. Have fun without traveling far, by taking advantage of the mini golf course, golf course on site and hiking trails at Villa Nero. Have fun with your friends or family, or even meet new people at the library. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.

            Reasons to stay here

            Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 97% of the city's accommodation.
            It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Lombok.
            This accommodation is highly rated for its staff and service, beating 94% of competition within the city.

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            Amenities and facilities


            Most talked about facilities


            12 mentions

            Swimming Pool

            11 mentions


            10 mentions

            Food & Dining

            4 mentions

            Languages spoken

            • English
            • Indonesian
            • Korean


            • Bicycles


            • Wheelchair accessible

            Internet access

            • Complimentary WIFi in all rooms
            • Internet services
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Canoeing
            • Dart board
            • Diving
            • Exercise area
            • Fishing
            • Game room
            • Garden
            • Golf course [on-site]
            • Hiking
            • Horseback riding
            • Massage
            • Mini golf course
            • On-site entertainment
            • Sauna
            • Snorkeling
            • Spa
            • Swimming pool [indoor]
            • Swimming pool [outdoor]
            • Ticket services
            • Tours
            • Yoga room

            Cleanliness and safety

            • Anti-viral cleaning products
            • Body thermometer
            • Breakfast in room
            • Breakfast takeaway service
            • Cashless payment service
            • Daily disinfection in all rooms
            • Doctor/nurse on call
            • Face coverings on staff
            • First aid kit
            • Free face masks
            • Guest rooms seal after sanitization
            • Hand sanitizer
            • Hot water linen and laundry washing
            • Individually-wrapped food options
            • Physical distancing of at least 1 meter
            • Professional-grade sanitizing services
            • Protective screens in common areas
            • Room sanitization opt-out available
            • Rooms sanitized between stays
            • Safe dining setup
            • Sanitized kitchen and tableware items
            • Shared stationery removed
            • Staff trained in safety protocol
            • Temperature check for guests and staff

            Dining, drinking, and snacking

            • Alternative meal arrangement
            • Bar
            • BBQ facilities
            • Coffee shop
            • Grocery delivery
            • Happy hour
            • Kitchen
            • Poolside bar
            • Restaurants
            • Room service

            Services and conveniences

            • Air conditioning in public area
            • Cash withdrawal
            • Concierge
            • Contactless check-in/out
            • Convenience store
            • Daily cleaning
            • Doorman
            • Elevator
            • Food delivery
            • Gift/souvenir shop
            • Grooming service
            • Hair salon
            • Invoice provided
            • Ironing service
            • Laundry service
            • Library
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Shops
            • Smoke-free property
            • Smoking area
            • Terrace

            For the kids

            • Kids meal
            • Kids safety features
            • Playground


            • Allergy-free rooms
            • CCTV in common areas
            • Check-in/out [express]
            • Check-in/out [private]
            • Fire extinguisher
            • Front desk [24-hour]
            • Non-smoking rooms
            • Pets allowed
            • Security [24-hour]
            • Smoke alarms

            Getting around

            • Rental car
            • Shuttle service
            • Transport to airport

            Sports equipment rental

            • Bicycle rental

            Available in all rooms

            • A/C
            • Adapter
            • Alcohol
            • Baby safety gates
            • Balcony/terrace
            • Blackout curtains
            • Board games/puzzles
            • Books/DVDs/music for children
            • Cleaning products
            • Closet
            • Clothes rack
            • Coffee/tea machine
            • Complimentary coffee (instant)
            • Complimentary drinking water
            • Concierge
            • Desk
            • Dressing room
            • Fire extinguisher
            • First aid kit
            • Free tea
            • Free welcome drink
            • Fruits/snacks
            • Hair dryer
            • Hand sanitizer
            • High chair
            • Individual air conditioning
            • Iron and ironing board
            • Linens
            • Lock box in room
            • Mini bar
            • Non-smoking
            • Outdoor furniture
            • Phone
            • Pool facilities
            • Private bathroom
            • Private entrance
            • Reading light
            • Refrigerator
            • Safety/security feature
            • Satellite/cable channels
            • Seating area
            • Separate dining area
            • Shower
            • Sleep comfort items
            • Smoke alarm
            • Socket near the bed
            • Sofa
            • Swimming pool [direct access]
            • Toiletries
            • Towels
            • Trash cans
            • Umbrella
            • Wake up call
            • Walk-in shower
            • Wi-Fi [complimentary]
            • Window
            • Wine glasses
            • Wooden/parqueted flooring
            Food and dining
            Breakfast options
            • American
            • Asian
            • Halal
            • Vegetarian
            Restaurants on site


            • Cuisine: American, Asian
            • Menu: Buffet
            North Lombok, Gili Trawangan, Lombok, Indonesia, 83352



            • Lombok International Airport (LOP)
              52.6 km
            • Ngurah Rai International Airport (DPS)
              105.8 km

            Hospital or clinic

            • small clinic
              190 m

            Convenience store

            • On-site

            Cash withdrawal

            • ATM on-site
            What's nearby

            Popular landmarks

            • Gili Trawangan
              500 m
            • Gili Islands
              2.4 km
            • Senggigi Beach
              16.1 km
            • Sendang Gile and Tiu Kelep Waterfall
              40.2 km
            • Mount Rinjani
              46.4 km
            • Selong Belanak Beach
              58.0 km
            • Mawun Beach
              64.3 km

            Nearby landmarks

            • small clinic
              190 m
            • Golden Shop
              230 m
            • Gili Scuba Diving
              290 m
            • Mango Dive
              310 m
            • Sama Sama Raggae Bar
              320 m
            • Big Bubble Dive
              320 m
            • North East Beach
              330 m
            • Gili Trawangan Turtle Hatchery
              330 m
            • Gili Divers
              380 m
            • Gili Divers Diving Center
              390 m
            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            Minimum age of guests is: 4 year(s).

            Children 4-6 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 7 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts


            • Check-in from14:00
            • Check-out until12:00
            • Reception open until00:00

            Getting around

            • Airport transfer fee1200000 IDR

            The property

            • Number of bars/lounges0
            • Number of floors0
            • Number of restaurants0
            • Number of rooms 10
            • Year property opened0
            • Most recent renovation0

            Reviews of Villa Nero from real guests

            Provided by verified guests of Agoda
            Room comfort and quality9.2
            Value for money8.5
            High score for Lombok
            9+ Exceptional (103)
            8-9 Excellent (62)
            7-8 Very Good (37)
            6-7 Good (11)
            <6 Below Expectation (13)
            Time of the year
            Mar - May (50)
            Jun - Aug (56)
            Sep - Nov (66)
            Dec - Feb (54)
            All guests (289)
            All languages

            Show reviews that mention 

            Showing 226 verified guest comments
            Jacklyn from Australia
            Deluxe Suite
            Stayed 1 night in December 2015

            AMAZING - Stayed all around the world - just loved Villa Nero”

            My husband and I travel to Seminyak twice a year, Dec 2015 we went for a month and decided lets go overnight to see the Islands and we decided on Gili Trawangan. Found Villa Nero and stayed for 3 nights! Checked the whole island and this is THE best accommodation by far - Dinner (all meals actually) were inexpensive and 1st Class - the Chef travelled the world as a Chef on Cruise Ships so detail of presentation, variety etc. WOW.The whole premises are spotless and the rooms 5 STAR - the beds so so comfortable. Nothing to NOT like about Villa Nero! The pool magnificent....staff spot on! Jackie Port Melbourne Australia ! AND I am so fussy!

            Reviewed February 26, 2016

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            Krisztina from Australia
            Deluxe Suite
            Stayed 1 night in March 2019

            Best experience in during two weeks Indonesia”

            We traveled with my brother a lot during 2 weeks in Indonesia and Villa Nero was the best what we experienced. Since the real begining we got perfect service including welcome drinks with fruitplate. It haven't dissappointed us in any aspects- professional service, clean and nice room, great pool and rich breakfasts. I have to point out on amazing chef, who cooked delitious meals for us and was exceptionaly professional. Also on the receptionist, who provided so amazing service, that we couldn't ask for more. After few negative experiences in country,we were really thankfull for this piece of paradise. Unfortunatelly we can't say the same nice words about Gili Islands generally. Lot of drugs, overpriced goods, touristic trips, etc.. It is not the right way how to make successful touristic business. They should get some inspiration from Villa Nero-you can ask for higher prices, but only if the quality matches the service and not overpricing everything only for monopol-small Island

            Reviewed April 20, 2019

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            nur from Malaysia
            Deluxe Suite
            Stayed 3 nights in February 2015

            An escape from Gili trawangan ”

            Staff, ambience and clealiness

            Overall is was amazing. Food should be better. We would suggest a "net/dust" covering from the toilets. Still allowing open air concept without having the toilet floor to be slightly dirty due to the dust and surrounding air particulars. This would also help to avoid mosquito and insect from flying into the bathroom. Breakfast can be better for the paid price. Apart from that Villa Nero lets you escape from gili trawangan. A more relaxing atmosphere. Food menu needs improvement . Staff and overall cleanliness of the villa is amazing! Thank you for making our stay a pleasant one.

            Reviewed February 16, 2015

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            Maya from Indonesia
            Deluxe Suite
            Stayed 4 nights in September 2014

            As Good As Expected”

            Service, staff, and food.

            To be honest, I am very hard to please, but Villa Nero definitely won my heart. A few highlights from their outstanding service includes: 1. The manager and all the staff who are very genuine, sweet, detailed-oriented, and helpful. They remembered our names; they arranged a seamless airport transfer for us; they always asked us about our day, and how they could help to make our trip more convenient and exciting. They even surprised us with a honeymoon cake and beautiful flowers all over our room. I wont forget how Ahmed (one of the staff members) noticed my favorite drink and how I liked it to be served (watermelon juice with no sugar). All simple details but rarely exist nowadays in the hotel industry. Good jod, and all his team. 2. Since we were on our honeymoon, we were expecting to have a comfortable stay. Villa Nero surpassed our expectations with the spacious, clean room. It also smelled nice, as they put flowers everyday on our bed after they had cleaned it daily. The outdoor bathroom was a firm favorite; showering beneath the clear blue sky was an experience we will never forget. 3. I also give 4 stars for the food. It was delicious and well made. We enjoyed all of the breakfast menu. We also loved the chicken soup and ordered it two nights in a row. Well done, Chef. We fell in love with Villa Nero and its ambiance. We will be back in the near future, to see how this new but promising villa maintains and improves its service even further. Thank you Villa Nero.

            Reviewed September 28, 2014

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            Lutfi from Malaysia
            Deluxe Suite
            Stayed 2 nights in December 2014

            Excellent staff, wonderful hotel”

            Helpful staff, great ambiance, comfortable rooms

            My wife and I spend our first 2 nights at the Gilis in Villa Nero, and to be frank we're glad that we did! The staff was very friendly and exceptionally efficient, I couldn't find any words highly enough to praise the wonderful staff in Villa Nero. The hotel itself is very accesible from the main strip of Gili T, and the hotel did provide bicycles for the guests to use throughout the day for no charge. The room is very spacious and the ambience is very accomodating and peaceful, kudos for the hotel management and staff who went out of their way to make the guest feel comfortable and at home.

            Reviewed December 22, 2014

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            Chakir from Netherlands
            Deluxe Suite
            Stayed 5 nights in March 2016

            Perfect stay”

            Staff, room, location

            Very nice resort!!! Clean, calm environment and close located to the main venues on Gili. The staff is great, very helpfull and friendly. Extra credits to the manager, Made, he took care of the transport and logistics for arrival and departure. Great service. Our stay was worth every penny and I will truly recommend villa Nero to whomever visiting Gili Trawangan.

            Reviewed March 16, 2016

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            Fabio from Indonesia
            Deluxe Suite
            Stayed 2 nights in September 2018

            Great Hotel - They are open after the Earthquake!!”

            We visited Villa Nero and it was a really great time. The room looks great and is very clean. Also the Pool and the garden are really beautiful. Additionally you can use bikes for free. The Hotel staff and the manager are incredibly helpful and friendly and the breakfast is delicious. In general the people on the gili Islands are very happy about everybody who is going there right now. You can still see some destroyed buildings but the people are working on it all day. Nevertheless a lot of restaurants and Hotels are already open. Right now you can enjoy very quiet and relaxing Gili Islands :)

            Reviewed October 01, 2018

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            Gemma from United Kingdom
            Deluxe Suite
            Stayed 2 nights in July 2014

            Fabulous hotel! A little bit of heaven! ”

            Staff, pool, breakfast

            Our stay at Vila Nero was like a dream come true. It is as beautiful as it looks in the pictures. It's a little piece of heaven tucked away on quite a bustling little island. The staff were FANTASTIC! They booked and organised out transfers and boat for us, recommended good places to go snorkelling and even arranged to take us to a good spot to see the sunset during their time off! They were always asking if there was anymore they could do or anything else that we wanted. The pool was gorgeous and most of the time we had it to ourselves. Our room was lovely, very comfortable with a beautiful open air bathroom. Breakfast was delicious! The homemade cakes were especially tasty - compliments to the chef! There is no restaurant but each Vila has a seating area outside the Vila which was a lovely place to enjoy breakfast. When we first arrived the Vila bikes were all being used so we walked to the beach which wasn't far at all. Later that evening we requested bikes and the staff placed two outside our room for us at our requested time. The manager also informed us that more bikes have been ordered. The island could be quite busy in places at times but Vila Nero really made our stay on Gili T. Would definitely recommend! This was the best place that we saw on the island - truly beautiful! The staff were 5*

            Reviewed August 07, 2014

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            Larissa from United Kingdom
            Deluxe Suite
            Stayed 5 nights in March 2015

            A piece of paradise”

            Location - 5 mins to main strip (and not too dark at night) but plenty of peace and quiet. Staff- all so friendly. Design- very modern and well maintained

            Had the most amazing time. The island is beautiful but our stay would not have been the same were it not for Villa Nero. All the staff were so friendly and accomodating but a special mention goes to Irana (who would always great you with her beautiful smile) and Daniel (who took us for a wonderful tour on bicycle to watch the sunset) The location was perfect: you could be on the main strip in 5 minutes, a little food store was 2 minutes walk (perfect for getting bottled water) and just that short distance meant there was no hustle and bustle noises either. The restaurant was superb (the fresh juices, Lombok coffee and chicken talliwang were to die for) With all the hot weather we lived by the pool or cooled down in the air con rooms and life was bliss! So sad to have left and counting down the days till our next stay!!

            Reviewed March 21, 2015

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            Alice from United Kingdom
            Deluxe Suite
            Stayed 5 nights in July 2014


            Staff, room, pool

            Our stay at Villa Nero was simply perfect. Staff were friendly and helpful, and even though they hadn't been open long everything ran smoothly. Free bikes are a god send to get to restaurants and sunset point, the room was beautiful and the breakfast plentiful. The only room for improvement would be the option to order pool side food during the day, currently they just do breakfast. Although walking down the street is not far and does give a welcome rest from the sun trapped pool. I wouldn't hesitate to recommend Villa Nero, it was perfect.

            Reviewed July 31, 2014

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            Airene from Singapore
            Deluxe Suite
            Stayed 3 nights in June 2016

            Fantastic staff but amenities were a tad lacking ”

            Service from their staff is first class! They were very willing to accommodate to all our requests and go above and beyond to make our stay comfortable. I was there for my birthday and was moved by their kind gesture to light me a candle on a cake and sang me a birthday song. However, waiting time for food/drinks outside of breakfast hours can be very long. The air-con in 2 of the rooms has a loud whirring noise which the staff were very apologetic about and offered us free dinner for the mild annoyance. Overall I love Villa Nero and is very high end considering the standards in Gili. Will consider staying again!

            Reviewed June 17, 2016

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            Louise from Malaysia
            Deluxe Suite
            Stayed 3 nights in February 2015

            4 Star Villa, 5 Star treatment”

            Room, staff, pool

            My stay in Villa Nero was nothing but comfortable and pleasant. The staff was really friendly and helpful, room was always cleaned and tidied on time, bicycles were free for rental. For the airport transfer to the hotel, the driver was on time and everything ran smoothly. My boyfriend and I had a pleasant time and will definitely visit Villa Nero again in the future.

            Reviewed February 17, 2015

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            Muhammad from Singapore
            Deluxe Suite
            Stayed 4 nights in February 2015

            awesome villa.”

            service was excellent. hotel cleanliness was good. location of the villa is near to restaurants/pubs/beach/ etc

            Firstly i would to thanks the manager mr made for making my 6days 5night stay an awesome one. He planned most of the tours for us. Everything was so perfect. The hotel cleanliness was great. Not a single litter or rubbish were found near them. The room was huge. The open concept bathroom was a superb. The bed was comfy. The location of hotel was about 5-10mins walk to the beach. U can take the free 'speda' (bicycle) provided by the hotel. Or u can take the 'cidomo' (horse carriage) everywhere. The food is nice. Only that it doesnt have enough variety. But overall we really2 enjoy our stay. All our request were fullfilled. Thank you once again Villa Nero team! Will definitely come back here again!

            Reviewed February 16, 2015

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            Hollie from United Kingdom
            Deluxe Suite
            Stayed 2 nights in September 2015

            Luxury Hotel, Great Location”

            Staff, Unique Room's, Breakfast

            Great stay at Villa Nero. Staff were fabulous, especially Jho & Daniel who helped us with all our needs and talked us through the island upon arrival. Room was beautiful, unique and clean. Food was lovely too, very impressed with the breakfast. I'd say this was one of the classier hotels on this side of the island. Location was great, just set back from the main strip which was a bonus in our eyes yet only 5 minutes walk down a couple of back streets and bikes are provided for free if needed. Yes there is construction work around but you wouldn't know once inside the hotel and that's just the island all over.

            Reviewed September 28, 2015

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            Mohammad from Singapore
            Deluxe Suite
            Stayed 2 nights in December 2014

            Awesome ”

            Room, Staff & location.

            I love the place.. Away from the crowd area & there are only a few room.. So the place is quiet.. Free bicycle, bag to go to beach including tower, e staff very friendly & helpful.. The room is awesome to me especially e bed & tv with lots of channels movie to watch.. The price is value for money cz i book thru agoda when it was discount price.. Will definitely book that hotel again if i come to gili trawangan again..

            Reviewed December 11, 2014

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            Neil from Australia
            Deluxe Suite
            Stayed 2 nights in June 2019

            Ferry cancelled due to bad weather”

            Our ferry from Bali to Gili T was cancelled due to bad weather and the harbour master had cancelled all boats for the next 2-3 days. I emailed Villa Nero to inform them we couldn't get to stay with them. The reply was sorry, not refundable! This was a shame, as I was looking forward to staying at Villa Nero and as regular travellers to Bali, I won't risk loosing money this way again.

            Reviewed June 22, 2019

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            Sally from United Kingdom
            Deluxe Suite
            Stayed 4 nights in August 2016

            Fantastic Stay”

            Hotel Vila nero was amazing in all aspects. As soon as we arrived we were made a welcome drink and a fruit platter was prepared for us. We were then shown to our room which was beautiful and so clean. The bed was huge and so comfy, and had a proper duvet due to the room being so well air conditioned, this made a lovely change to the usual thin sheets found in the hotels. The bathroom was an outdoor/indoor bathroom, beautifully designed and clean. Our room was regularly cleaned and made up, we would go for a delicious breakfast in the restaurant (lots of choices and all lovely fresh food) and by the time we had returned to our room it had been cleaned. We ate in the restaurant every night as the food was amazing. The staff were so brilliant, in particular Daniel, Easy (unsure of spelling) and Jho. Every time we returned to the hotel from a day around the island they would ask us if we had had a good day, and every morning they asked what our plans were. They had become used to us eating in the restaurant every night and would say they were looking forward to us having dinner again. You truly to get a personal and gold standard service. Due to backpacking around Bali, I had an awful lot of laundry that needed doing, when I asked reception where the closest laundrette was, they took all my clothes and cycled them there for me and then also picked them up. I couldn't fault this hotel in any aspect, the cleanliness, service and quality was amazing and we would recommend this hotel to anyone.

            Reviewed August 30, 2016

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            Mariani from Indonesia
            Family with young children
            Deluxe Suite
            Stayed 1 night in July 2016

            Very nice stay”

            Villa Nero has a modern californian style building. The room is clean. All staffs are super friendly, especially Daniel who pick us up at the harbour, always smiling and very attentive to our needs. Ira the manager also very informative to us, explaining the activity to do and Gili maps to circle around the island. The free bicycle to use is a plus, they assemble the backride for our sons. Location is not too far from the crowd area but quiet enough to have a relax stay.

            Reviewed July 14, 2016

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            Very good
            chee from Malaysia
            Deluxe Suite
            Stayed 2 nights in August 2017

            Not really worth for the price”

            Not sure if it's how the hotels in Lombok or gili islands work, but I think all the places we stay are a little lack of maintenance. Flies are everywhere with us when we had breakfast by the poolside, but it seems it's quite common in Lombok. Not much choices available for breakfast. They don't provide some toiletries especially the dental kit which I consider to be ESSENTIAL. For the other two hotels I stayed( which is priced at half of the price for Nero), they provide all the essential things needed. Quite disappointed as we have to buy our own set. We have leaking (and rusted) pipes in our bathroom. But is then fixed after informing the receptionist. They do provide free bicycle which may be useful for many. The only pros is on the attitude of staff, which feels very welcoming. And they really attend to all the needs required. Thumbs up to the staffs! But I would highly recommend NOT staying at this hotel, because there are too many lacking parts.

            Reviewed August 20, 2017

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            mohd from Malaysia
            Deluxe Suite
            Stayed 1 night in June 2015

            Amazing villa”

            helpful staff, beautiful villa and nice breakfast

            only one night in villa nero, but it worth for relax and quite stay. Although quiet far from from main street,villa nero provide free bicycle for our uses. Will come back again if i stay in gili.

            Reviewed June 08, 2015

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