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Victoria Garden Hotel
Victoria Garden Hotel
Victoria Garden Hotel
Victoria Garden Hotel
Victoria Garden Hotel
Victoria Garden Hotel
Victoria Garden Hotel

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8.7

Excellent

2,722 reviews

2,722 reviews

See map

8.9

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Institut Teknologi & Pegurusan Lebur Victoria

70 m

Penang Amazing World Studios

120 m

Wonderfood Museum Penang

120 m

Yeoh Kongsi

170 m

Street Art

180 m

Popular landmarks
Pinang Peranakan Mansion

290 m

Chew's Jetty

420 m

Khoo Kongsi

460 m

Armenian Street

570 m

Penang Fort Cornwallis

870 m

Closest landmarks
OCBC Bank

160 m

RHB Bank @ Georgetown

160 m

Green River

160 m

Pangkalan Raja Tun Uda

230 m

Swettenham Pier

270 m

2020

Victoria Garden Hotel

280 Lebuh Victoria, 10300 Georgetown., Georgetown, Penang, Malaysia, 10300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Georgetown, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

Located in heart of Penang

Check-in [24-hour]

Excellent room comfort & quality

Excellent breakfast

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Check-in/out [express]

Luggage storage

Restaurants

Laundry service

Room service

This property is in high demand!

13 travelers have booked today.

Value for money8.9
Distance to city center0.1km
Location rating8.9
Nearest airportPenang International Airport (PEN)
Distance to airport15.2 km

Rooms available at Victoria Garden Hotel

Premier King or Twin Room
...
  • Street view
  • Balcony/terrace
  • 1 king bed or 2 single beds
Enter dates to see prices
Double Room with Garden View
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Twin
...
  • City view
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Hollywood Twin
...
  • Street view
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Superior King Room
...
  • Room size: 19 m²/205 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • City view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 20 m²/215 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Chalet
...
    Enter dates to see prices
    Deluxe Super Twin
    ...
      Enter dates to see prices
      Comfort Twin Room, 2 Twin Beds
      ...
        Enter dates to see prices

        Frequently asked questions

        Does Victoria Garden Hotel have a hot tub?

        Victoria Garden Hotel does not have a hot tub.

        How much does it cost to stay at Victoria Garden Hotel?

        Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

        What time is check-in and check-out at Victoria Garden Hotel?

        Check-in is from 03:00 PM. You may request early check-in during booking, subject to availability. Guests checking in before the designated period may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Victoria Garden Hotel?

        For those who wish to drive their own cars, Victoria Garden Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Victoria Garden Hotel?

        Wake up to a great continental breakfast at Victoria Garden Hotel. There's an additional charge of 30 MYR for adults and 17 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Victoria Garden Hotel?

        Victoria Garden Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

        What is the smoking policy at Victoria Garden Hotel?

        Victoria Garden Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest train, metro, or bus station to Victoria Garden Hotel?

        The closest train, metro, or bus station to Victoria Garden Hotel is Pengkalan Raja Tun Uda Bus Terminal, 150 m away.

        What restaurants are nearby Victoria Garden Hotel?

        Victoria Garden Hotel’s neighborhood is Georgetown which includes popular restaurants such as The Eighty Eight Restaurant, No.5 Bistro and Coffee Lane.

        What popular shopping places are close to Victoria Garden Hotel?

        Victoria Garden Hotel is located in Georgetown area which features shopping places such as Prangin Mall, 1st Avenue Mall and Penang Amazing World Studios.

        What are popular attractions near Victoria Garden Hotel?

        Victoria Garden Hotel’s location in the Georgetown neighborhood makes it close to famous attractions including Pinang Peranakan Mansion, Cheong Fatt Tze - The Blue Mansion and Khoo Kongsi.

        What popular natural sightseeing spots are close to Victoria Garden Hotel?

        Victoria Garden Hotel’s nearby natural sights include Depoh Kerajaan Pulau Pinang and Bukit Olivia located in the same Georgetown area.

        Show more questions
        See map

        Explore the neighborhood

        What people love about Victoria Garden Hotel

        • 7.2

          Very good

          "Only recently reopened, so everything is as good as new."

          JAMES

          |

          June 22, 2022

        • 9.6

          Exceptional
          Cleanliness

          "Clean and tidy"

          SUH

          |

          June 20, 2022

        • 9.2

          Exceptional

          "Very nice room, good renovation everything is new in high quality."

          alice

          |

          June 19, 2022

        Property ranking|Compared to 2,318 Penang properties
        See all rankings
        Cleanliness score
        9.3/10
        Value for money score
        8.9/10
        Location score
        8.9/10
        Service score
        8.9/10
        Better than
        97
        %
        of Penang properties
        Better than
        95
        %
        of Penang properties
        Better than
        94
        %
        of Penang properties
        Better than
        94
        %
        of Penang properties
        Overall rating:

        8.7

        Excellent
        2,722 reviews
        Cleanliness
        9.3
        Facilities
        8.0
        Location
        8.9
        Read all reviews >
        What travelers say they love:
        Nice unit with balcony, clean and tidy with spacious space.
        AZMIN from Malaysia
        Couple
        More about Victoria Garden Hotel

        More about Victoria Garden Hotel

        Victoria Garden Hotel

        You'll love the exceptional convenience during your stay at Victoria Garden Hotel, located right in the heart of the city center, with an easy access to everything in Penang. The true local flavors and culture of Penang are yours with a stay at Victoria Garden Hotel, located just 280 m from the famous Pinang Peranakan Mansion.
        Victoria Garden Hotel provides a range services and amenities to help make your stay more comfortable. Stay connected throughout your stay with free internet access provided. Your explorations of Penang can be assisted with the taxi services available here. Parking is provided free of charge for guests.
        You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the laundry service offered at Victoria Garden Hotel. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
        Smoking may only take place in restricted designated areas.
        Guests are guaranteed a comfortable stay while at Victoria Garden Hotel. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Victoria Garden Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
        You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


        Dining and things to do

        Wake up with no worries at Victoria Garden Hotel, where breakfast can be provided in house.


        Around the property

        Victoria Garden Hotel provides an excellent base for exploring the sights of Penang in-depth. Your first day during your stay at Victoria Garden Hotel should include a visit to Chew's Jetty located 410 m away. Photograph yourself in front of Cheong Fatt Tze - The Blue Mansion located 980 m away, which people travel great distances to see.


        Reasons to stay here

        Verified reviews score this hotel higher than 95% of accommodations in the city on value for money.
        Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 96% of other options in the city.
        Travelers who stayed here really appreciated the location, scoring it better than 93% of the city's other options.

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        Amenities and facilities
        Excellent
        Facilities

        8

        Most talked about facilities

        Breakfast

        50 mentions

        Housekeeping

        48 mentions

        Internet

        5 mentions

        Food & Dining

        4 mentions

        Languages spoken

        • English
        • Chinese [Cantonese]
        • Chinese [Mandarin]
        • Malay

        Accessibility

        • Wheelchair accessible

        Internet access

        • Complimentary WIFi in all rooms
        • Internet services
        • Wi-Fi in public areas

        Cleanliness and safety

        • Breakfast in room
        • Breakfast takeaway service
        • Daily disinfection in all rooms
        • Face coverings on staff
        • Free face masks
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Rooms sanitized between stays
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Restaurants
        • Room service

        Services and conveniences

        • Air conditioning in public area
        • Concierge
        • Daily cleaning
        • Disabled facilities
        • Doorman
        • Elevator
        • Invoice provided
        • Ironing service
        • Laundry service
        • Luggage storage
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Terrace

        Access

        • Adult-only property
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms

        Getting around

        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Taxi service

        Available in all rooms

        • A/C
        • Accessible by elevator
        • Adapter
        • Additional toilet
        • Alarm clock
        • Blackout curtains
        • Closet
        • Clothes rack
        • Coffee/tea machine
        • Complimentary drinking water
        • Desk
        • Hair dryer
        • Iron and ironing board
        • Linens
        • Lock box in room
        • Non-smoking
        • Phone
        • Private bathroom
        • Refrigerator
        • Safety/security feature
        • Satellite/cable channels
        • Shower
        • Sleep comfort items
        • Slippers
        • Smoke alarm
        • Socket near the bed
        • Soundproofing
        • Toiletries
        • Towels
        • Trash cans
        • Wake up call
        • Wi-Fi
        • Wi-Fi [complimentary]
        • Wooden/parqueted flooring
        Food and dining
        Breakfast options
        • Buffet
        Restaurants on site

        Kin Kao

        • Cuisine: Thai
        • Menu: Buffet, A-la-carte
        Location
        280 Lebuh Victoria, 10300 Georgetown., Georgetown, Penang, Malaysia, 10300
        Excellent
        Location

        8.9

        Airports

        • Penang International Airport (PEN)
          15.2 km
        • Sultan Abdul Halim Airport (AOR)
          87.1 km

        Public transportation

        • Pengkalan Raja Tun Uda Bus Terminal
          160 m
        • Komtar Bus Terminal
          1.2 km

        Hospital or clinic

        • Green River
          160 m

        Shopping

        • Gurney Plaza
          4.3 km

        Convenience store

        • 7 Eleven
          330 m

        Cash withdrawal

        • ATM
          140 m
        What's nearby

        Popular landmarks

        • Pinang Peranakan Mansion
          290 m
        • Chew's Jetty
          420 m
        • Khoo Kongsi
          460 m
        • Armenian Street
          570 m
        • Penang Fort Cornwallis
          870 m
        • Cheong Fatt Tze - The Blue Mansion
          980 m
        • Kek Lok Si Temple
          7.7 km
        • Batu Ferringhi Beach
          12.1 km
        • Entopia
          14.3 km
        • Escape Theme Park
          14.4 km

        Nearby landmarks

        • Institut Teknologi & Pegurusan Lebur Victoria
          70 m
        • Penang Amazing World Studios
          120 m
        • Wonderfood Museum Penang
          120 m
        • OCBC Bank
          160 m
        • RHB Bank @ Georgetown
          160 m
        • Pengkalan Raja Tun Uda Bus Terminal
          160 m
        • Green River
          160 m
        • Yeoh Kongsi
          170 m
        • Street Art in George Town
          180 m
        • Street Art
          180 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-11 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out from11:00

        Getting around

        • Distance from city center0.1km
        • Travel time to airport (minutes)18

        Extras

        • Breakfast charge (unless included in room price)30 MYR

        The property

        • Non-smoking rooms/floorsno
        • Number of bars/lounges1
        • Number of floors4
        • Number of restaurants1
        • Number of rooms 80
        • Year property opened2018

        Reviews of Victoria Garden Hotel from real guests

        Provided by verified guests of Agoda
        8.7
        /
        10
        Cleanliness9.3
        Facilities8.0
        Location8.9
        Service8.9
        Value for money8.9
        High score for Penang
        Rating
        9+ Exceptional (501)
        8-9 Excellent (130)
        7-8 Very Good (134)
        6-7 Good (38)
        <6 Below Expectation (63)
        Time of the year
        Mar - May (162)
        Jun - Aug (193)
        Sep - Nov (195)
        Dec - Feb (316)
        All guests (2,093)
        All room types
        All languages

        Show reviews that mention 

        Showing 866 verified guest comments
        12345
        10.0
        Exceptional
        Cheng from Singapore
        Couple
        Deluxe King
        Stayed 3 nights in February 2020

        Lovely hotel. Highly Recommend!”

        Victoria Garden Hotel is located along a quiet alley, next to Victoria Inn (sister hotel). Opposite the hotel (look for "HOTLINK") is the back entrance to a mall/office building. Cutting through the mall/office building brings you straight onto a bustling street. The proximity to activities and the isolation is really great - allows for quiet nights to rest and a very convenient way to hit the streets. Highly recommend to check out Black Kettle for some lovely croissants and coffee, Sri Weld Food Court for the super affordable tasty local Penang food, and taking a walk down to the Clan Jetties - ALL WITHIN WALKING DISTANCES! Hotel room is lovely. It is clean, spacious enough. well-designed and wel- equipped - hairdryer, safe, mini fridge, functional aircon, TV, blackout curtains etc. I was assigned a room on the 1st floor (there is a ground floor where the recep is) with windows facing the nearby carpark but did not encounter any noise/privacy problems. Breakfast was delicious!

        Reviewed February 24, 2020

        See room deals

        Dear Cheng, Greetings from Victoria Garden Hotel! First of all thank you for this wonderful review. Thank you for your kind words and consideration about our cleanliness, room size, location and breakfast. We are very happy that you enjoyed your time here. I will share your comments with the entire staff as they take great pride in their service efforts and it means so much to our team to hear a review like yours. It is our pleasure to have served you and we look forward to your next visit. Best regards, Shasha Front Office Manager

        Responded February 28, 2020
        Victoria Garden Hotel
        10.0
        Exceptional
        Dietmar from Malaysia
        Couple
        Deluxe King
        Stayed 4 nights in July 2019

        Fantastic Time at Victoria Garden Hotel ”

        The Victoria Garden Hotel in George Town , Penang . It's a fantastic Address when you are in Penang .The Location super ! The Check In easy going and the Staff at the Front Desk very Friendly ! Our Room very nice , the Bathroom to .And very Clean ! Breakfast Delicious and the Dinner also .The Chef is from Thailand . The whole Building very new and a wonderful decorations ! We enjoyed our stay there so much ! And when we are back to Penang .Sure we want stay again at Victoria Garden Hotel ! And we can this Hotel to 100% Recommend

        Reviewed August 04, 2019

        See room deals

        Dear Dietmar, Greetings from Victoria Garden Hotel! We truly appreciate your review, the full score and your kind words of our hotel. It is so pleasing to read that we met all expectations and it is always gratifying to receive a positive feedback. I will share your comments with the entire staff. They take great pride in their service efforts and this means so much to our team to hear a review like yours. It is our pleasure to have served you and we look forward to your next visit. Hope to see you soon! Best regards, Shasha Assistant Front Office Manager

        Responded August 08, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        Siong
        Couple
        Deluxe Twin
        Stayed 1 night in August 2019

        Very comfortable, highly recommended!”

        The hotel is beautiful! I'm actually living in Penang, but like to have a short getaway during National Day break so decided to stay a night in an affordable hotel. I'm so glad we picked Victoria Garden Hotel! The room is clean and comfortable, they gave us a corner room at the 3rd floor, very quiet so we can get some good rest, and open the window I can see the clock tower of the Wisma Kastam, stunning! During check-in, the staff was very polite and even served us some refresher drinks! The hotel has its own indoor carpark and it is free for hotel customers. The hotel is located near to Weld Quay, hence just walking distance to Clan Jetties, and you will be spoilt for choices with the varieties of street food! The breakfast included was not bad, not many choices but taste ok. Overall, very pleasing experience and will definitely recommend to friends and family.

        Reviewed September 02, 2019

        See room deals

        Dear Siong, Greetings from Victoria Garden Hotel! Truly appreciate your review and your kind words of our hotel. It is so pleasing to read that we met all expectations and it is always gratifying to receive a positive feedback. I will share your comments with the entire staff. They take great pride in their service efforts. Therefore, it means so much to our team to hear a review like yours and it is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Warm regards, Shasha Assistant Front Office Manager

        Responded September 10, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        Chan from Malaysia
        Couple
        Deluxe King
        Stayed 1 night in August 2020

        5 star service”

        Their service is exceptional. I have stayed at hotels like Madarin Oriental but would say Victoria Garden staffs provide the same service like those expensive hotels. Diayana and another girl at reception were very welcoming and polite. Also, the man at the restaurant when we went to have breakfast, the way he talked and served breakfast was very well trained too. What more we are paying only few hundreds to have such good service and cleaned room. Also, forgot to mention, one of the hotel lady keepers was nice to ask what is our room number and led us to our room too. I have stayed at many hotels in Penang but I would say Victoria Garden has become my no. 1 now.

        Reviewed September 02, 2020

        See room deals

        Dear Chan, Greetings from Victoria Garden Hotel! Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that Diyana and the rest of the team services met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. Warm regards, Shasha Front Office Manager

        Responded September 02, 2020
        Victoria Garden Hotel
        10.0
        Exceptional
        avnish from United Kingdom
        Couple
        Deluxe King
        Stayed 10 nights in January 2019

        Excellent 4 star hotel that provides 5 star customer service”

        We have thoroughly enjoyed our stay at Victoria Garden Hotel. Located in the heart of George Town, this newly opened 4 star boutique hotel offers more than what we expected. The customer service is absolutely fantastic, very attentive staff that have always catered for our needs. Breakfast. Nice breakfast spread with good vege and vegan options. The restaurant hosts and chef are always willing to go the extra mile and we're able to accommodate with extra vegan options. Rooms: both room and bathroom are modern and a good size. Very clean. The shower is powerful. Overall. Next time we are in penang we will surely be staying here. Con. The only down side is the speed of the internet. Apart of that everything else is excellent.

        Reviewed January 25, 2019

        See room deals

        Dear Avnish, Thank you for having long stay with us and being such a lovely customer, together with your wife. We would like to extend our biggest thank you and appreciation for being a wonderful customer and we hope we will be able to serve you and your wife again soon. We hope you and your wife had a wonderful time in Penang. Regards, Teoh Front Office Manager

        Responded January 25, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        Dietmar from Malaysia
        Couple
        Hollywood Twin
        Stayed 1 night in August 2019

        Perfect stay”

        Everything in the Victoria Garden Hotel was Perfect ! The Location . The Check In . The Breakfast . The Dinner . The Room , very nice and very clean . The Staff very Friendly . And the Management Professional . Good Value for Money ! We want high Recommend the Victoria Garden Hotel . And when we in Penang again . We want check in again !

        Reviewed August 05, 2019

        See room deals

        Dear Dietmar, Greetings from Victoria Garden Hotel! Truly appreciate your review and your kind words of our hotel. It is so pleasing to read that we met all expectations. It is always gratifying to receive a positive feedback. I will share your comments with the entire staff. They take great pride in their service efforts and it is our pleasure to have served you. We look forward to your next visit. Hope to see you soon. Best regards, Shasha Assistant Front Office Manager

        Responded August 12, 2019
        Victoria Garden Hotel
        9.6
        Exceptional
        Chee from Singapore
        Family with young children
        Stayed 4 nights in December 2019

        Exceptional”

        As stated by many, location of hotel is excellent. It's near jetty, great food at Black Kitchen, also near chinese zi char Da Shu Xia and Chinese pastries Ming Xiang Tai. Walking distance to Georgetown and even to shopping area around 1st Avenue (though we took Grab). Grabbing to places like Penang Hill, Gurney and even Aeon at Queensbay Mall is less than MYR30 per trip (for 6 seater). Rooms are clean, no issue for my 3 kids under 8 years and breakfast is decent (no complaints from them either). My room shower did choke as mentioned in one of the reviews. I told the friendly receptionist ShaSha and it's rectified straightaway that day. No more issue for the remaining 2 days. Another note is to remember to switch on the aircon from the panel after returning the room. With all these benefits, the rates are amazing for the relatively new hotel with heritage look on the outside.

        Reviewed December 06, 2019

        See room deals

        Dear Chee, Greetings from Victoria Garden Hotel! Thank you so much for your wonderful feedback. I am delighted to note that you enjoyed the room and your stay have been comfortable. Most of all though I am especially pleased that you enjoyed the service provided by us which I always feel that is the most important and lasting memory of a hotel. We endeavour to offer a positive experience for all of our guests and it is gratifying to know when this happens. I hope we get to see you again in the near future! Best regards, Shasha Front Office Manager

        Responded February 08, 2020
        Victoria Garden Hotel
        9.2
        Exceptional
        Khairunisa from Malaysia
        Business traveler
        Deluxe King
        Stayed 2 nights in September 2019

        The best hotel in Penang!”

        This is by far the best hotel in Penang. Even without swimming pool and a gym, this hotel deserves huge credit for its cleanliness and the services they provided. Got an early check in at 10.30am (i req for it earlier through Agoda) and the room was really clean. Got a room facing the street but the street is very quiet, not many cars passed through the road so the hotel is suitable for a light sleeper because it is located in a rather quite part of Georgetown. Attractions are located nearby (within walking distance) around 10-15 minutes to most restaurants and museums or you can just Grab at around RM5. The breakfast was fine, nothing extraordinary but you can make your own waffle during the breakfast. Had lunch at the restaurant and the Thai food there is soooooo good that you will sure be back for more! Overall, kudos to the hotel and the management! If i ever come back to Penang, i will surely be staying here again!

        Reviewed September 10, 2019

        See room deals

        Dear Khairunisa, Greetings from Victoria Garden Hotel! Thank you for taking a time to review us and thank you for choosing us as a place for your stay. We appreciated your kind words and consideration. We endeavour to offer a positive experience for all of our guests and thank you so much for mentioning the service of our staff, It means so much to our team to hear a review like yours and it is our pleasure to have served you. We look forward to your next visit. Hope to see you again! Warm regards, Shasha Assistant Front Office Manager

        Responded September 15, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        Melissa from Malaysia
        Family with young children
        Deluxe King
        Stayed 3 nights in July 2019

        Wonderful stay at Victoria Garden Hotel”

        We really enjoyed our stay at Victoria Garden Hotel. The room was spotless, the finishings were new, the staff were very helpful and friendly and the overall experience was just fantastic! We will be visiting Penang again and will definitely stay there again.

        Reviewed July 16, 2019

        See room deals

        Dear Melissa, Greetings from Victoria Garden Hotel! Thank you for taking a time to review us and thank you for choosing us as a place for your stay. We appreciated your kind words and consideration. We endeavour to offer a positive experience for all of our guests. Thank you so much for mentioning the staff, It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to your next visit. Hope to see you again! Warm regards, Shasha Assistant Front Office Manager

        Responded July 19, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        Dietmar from Malaysia
        Couple
        Deluxe King
        Stayed 1 night in August 2019

        Perfect stay !”

        We , had a perfect stay at Victoria Garden Hotel. The Location ! Check in and out very fast and very friendly ! Very Delicious Breakfast , Lunch and Dinner ! A Wonderful Room and Bathroom and very , very Clean ! Beautiful decorations around the Hotel ! We can really high recommend Victoria Garden Hotel . Our stay there was PERFECT !!!

        Reviewed August 23, 2019

        See room deals

        Dear Dietmar, Greetings from Victoria Garden Hotel! Thank you for choosing Victoria Garden Hotel again during your visit to Penang. Thank you for your great comments and your recommendations. We are delighted to note that you enjoyed your stay with us. Your feedback is very much appreciated and I can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guest. We hope to see you again! Warm regards, Shasha Assistant Front Office Manager

        Responded August 27, 2019
        Victoria Garden Hotel
        9.2
        Exceptional
        Lay from Malaysia
        Couple
        Deluxe King
        Stayed 2 nights in August 2019

        Weekender in Penang”

        I chose Victoria Garden Hotel because it is new and is reasonably priced. It is located in the heritage area and is close to Chew Jetty, China House and a large food Court. The only thing was that the stretch of street outside the hotel is a bit quiet which makes walking after 9 pm a bit unsafe. Since we got around a lot by car, that was not a problem. Overall a satisfactory stay.

        Reviewed August 20, 2019

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        Dear Lay, Greetings from Victoria Garden Hotel! Thank you for your nice words with reference your stay at our hotel Hotel Atlántico. We really appreciate your kind comments about our location which we know how important is to make easier visiting the city. We are glad that we were able to make your visit comfortable and convenient. We hope to see you again soon! Warmest Regards, Shasha Assistant Front Office Manager

        Responded August 27, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        Wei from Malaysia
        Couple
        Stayed 3 nights in July 2020

        Excellent”

        We stayed for 3 nights and this was our 2nd stay at Victoria Garden Hotel. Very good location and convenient to walk and explore within Georgetown. Very comfortable bed and clean. Car park is available with free of charge.

        Reviewed August 03, 2020

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        Dear Wei, Greetings from Victoria Garden Hotel! Thank you for staying with us again! We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Warm regards, Shasha Front Office Manager

        Responded August 09, 2020
        Victoria Garden Hotel
        10.0
        Exceptional
        Dietmar from Germany
        Couple
        Deluxe King
        Stayed 3 nights in July 2020

        Perfect stay!”

        The Victoria Garden Hotel. Is for us a must to stay there. When we are in Penang. The Location, the Rooms, so clean and big. the staff very friendly and helpfully. The Food very delicious. For us PERFECT!

        Reviewed July 08, 2020

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        Dear Mr Dietmar, Greetings from Victoria Garden Hotel! Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations every time you are staying with us. We look forward to welcoming you back to the hotel in the near future! Warm regards, Shasha Front Office Manager

        Responded July 10, 2020
        Victoria Garden Hotel
        10.0
        Exceptional
        Élise from United Kingdom
        Couple
        Deluxe King
        Stayed 1 night in July 2019

        Great hotel on the heart of George Town”

        We only stayed one night at the Victoria Garden Hotel, but we were absolutely pleased with the place. It's located within walking distance from the old town, it's very comfortable, quiet and clean. Staff were very friendly and helpful. Breakfast buffet offered a good selection, both continental and asian. Would definitely consider going back. Great value for money.

        Reviewed July 21, 2019

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        Dear Elise, Greetings from Victoria Garden Hotel! Thank you for taking the time to write this review. It was great knowing you've had a lovely time with us and enjoyed every aspect of your stay. It is always gratifying to receive a positive feedback. I will share your comments with the entire staff. They take great pride in their service efforts. It means so much to our team to hear a review like yours. It is our pleasure to have served you. We look forward to welcoming you back again for yet another memorable stay. Warm regards, Shasha Assistant Front Office Manager

        Responded July 22, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        zura from Malaysia
        Couple
        Stayed 2 nights in December 2018

        INCREDIBLY NICE ”

        The hotel is new, in fact it was only at 3 days old when we were checking in. The interior is incredibly nice at both lobby and the room. Everything just like a 5 stars hotel. My husband and I was so impressed with the hotel as the hotel is not a high rise hotel and yet their look and services is super tiptop. The receptionist, bell boy, room service are all beyond expectation. The hotel location is in town and accessible to shop, bank, food within walking distance. I highly recommended the hotel and wish to repeat our stay here in our next visit to Penang. Kudos to the hotel management !!

        Reviewed December 26, 2018

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        Dear Zura, Your positive feedback will definitely brighten the day of our hotel employees! VGH is strategically located in the middle of the town, easy accessible to tourist spots, street art, museum, local food, public transport,etc., making us the preferred choice for those who would like exploring the island. Thank you for your strong recommendation towards our hotel and we hope to see you again when you are back to Penang again. Kudos to you support! Regards, Teoh Front Office Manager

        Responded December 31, 2018
        Victoria Garden Hotel
        9.2
        Exceptional
        Chong from Malaysia
        Group
        Deluxe Twin
        Stayed 2 nights in November 2019

        Good & Clean Hotel”

        Pleasant stay at Victoria garden hotel. It is clean and comfortable. Some cleaner staff need improvement. Cleaner staff promised in the morning to return to do housekeeping in the afternoon but didn't turn up until we back to hotel at 11pm the room is not cleaned up yet.

        Reviewed November 12, 2019

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        Dear Chong, Greetings from Victoria Garden Hotel! First of all we would like to thank you and we really appreciate your nice comments about our cleanliness and the comfort that we have offered. Anyhow, please accept our sincere apologies regarding the miscommunication that happened between our housekeeping. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again here! Regards, Shasha

        Responded December 13, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        Boon from Malaysia
        Business traveler
        Stayed 1 night in February 2019

        Clean and go location ”

        it was a pleasant stay at Victoria Garden Hotel because room is clean and good location for foods hunting

        Reviewed February 23, 2019

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        Dear Boon, Thank you for another 10/10 rating! We are pleased to know that you had a great time with us and look forward to see you again in VGH! Regards, Teoh Front Office Manager

        Responded February 25, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        Hendrika from Australia
        Couple
        Deluxe Twin
        Stayed 5 nights in February 2020

        A wonderful stay”

        We've enjoyed our stay at the Victoria Garden Hotel. Room is very spacious and clean. A very modern bathroom and comfortable bed. Very helpful staff. Great location, easy to walk to many places. This is a little gem of a Hotel.

        Reviewed February 25, 2020

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        Dear Hendrika, Greetings from Victoria Garden Hotel! First of all thank you for this wonderful review. Thank you for your kind words and consideration. We are very happy that you enjoyed your time here. I will share your comments with the entire staff as they take great pride in their service efforts. It means so much to our team to hear a review like yours and it is our pleasure to have served you. We look forward to your next visit. Hope to see you soon! Best regards, Shasha Front Office Manager

        Responded March 02, 2020
        Victoria Garden Hotel
        8.8
        Excellent
        YongZheng from Malaysia
        Couple
        Deluxe King
        Stayed 1 night in January 2019

        Fabulous & ShortComing”

        Everything is great. And the bed is so comfortable. And all the interior design are good enough in Penang. And we have a good night in the hotel w/ celebration preparing by hotel. Last but not least, may hotel can serve the bottled shower gel & shampoo. Cause that is not enough for 2 person in the day using. And might be set is more moistures. All for all. I will mark this hotel in my travel list in Penang. Thanks VGH Team to let me have a good experience in Penang.

        Reviewed January 22, 2019

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        Dear Yong Zheng, Seems you had an wonderful time in Penang and thank you for making VGH a part of it! We did provide bottles of shower gel and shampoo, probably you need more, but please do not hesitate to ask from us. Thank you for making VGH as your preferred list in Penang. Regards, Teoh Front Office Manager

        Responded January 23, 2019
        Victoria Garden Hotel
        10.0
        Exceptional
        lian from Malaysia
        Couple
        Premier King or Twin Room
        Stayed 2 nights in August 2019

        Nice and Clean”

        The room is new, clean and comfortable! The location is nearby with those attractions such as wall art and some famous restaurant which are all walking distance. However, this hotel is just behind the famous "banking street" and is on a quiet street which we heard not much noise during the night! The staff are all friendly and nice. They do provide simple breakfast in the morning, however Penang is surrounded by alot of good foods and the simple breakfast doesnt really bother us. We will definitely come back again for this hotel!

        Reviewed September 23, 2019

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        Dear Lian, Greetings from Victoria Garden Hotel! Thank you very much for your lovely comment and the full score! We are very pleased to read that you loved your stay with us and that you have enjoyed everything about our hotel included our central location. Most of all though I am especially pleased that you enjoyed the service provided by our staff I always feel is the most important and lasting memory of a hotel. We look forward to welcoming you back. Warm regards, Shasha Assistant Front Office Manager

        Responded October 16, 2019
        Victoria Garden Hotel
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