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Velmore Hotel Estate
Velmore Hotel Estate
Velmore Hotel Estate
Velmore Hotel Estate
Velmore Hotel Estate
Velmore Hotel Estate
Velmore Hotel Estate

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7.5

Very good

141 reviews

141 reviews

Housekeeping6
Breakfast4
Spa & Sauna1
See map

7.8

Very good

Location rating score

Very good location - Inside city center
Parking
FREE
Popular landmarks
Voortrekker Monument 11.5 km
Freedom Park 13.0 km
Groenkloof Nature reserve 13.7 km
President Paul Kruger House 13.8 km
Union Buildings 16.6 km
Loftus Versfeld Sports Stadium 16.8 km
Hazel Food Market 19.2 km
Rietvlei nature reserve 23.6 km
Sammy Marks House 32.9 km
Nearby landmarks
Erasmia Circle Park 2.0 km
Ben Street Park 2.4 km
Ancient Health Care Therapy 2.6 km
Gunner's Hill 3.2 km
Aalwynkop 3.6 km
Jacaranda Park 4.1 km
Laudium Sport Fields 4.2 km
7th Avenue Park 4.4 km
S.W.A.T Shooting Range 4.5 km
laudium hospital 4.6 km

Velmore Hotel Estate

96 Main Road, Centurion, Pretoria, South Africa, 0157 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Centurion, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Voortrekker Monument. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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Highlights

Inside city center

Front desk [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Hot tub

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
See all amenities
Workout and Leisure
Fitness center
Swimming pool [indoor]
See all amenities

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Spa

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Pretoria every 18 minutes on Agoda.com
Value for money7.7
Distance to city center15.1 Km
Location rating7.8
Nearest airportLanseria International Airport (HLA)
Distance to airport19.3 km

Rooms available at Velmore Hotel Estate

Standard Twin Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Luxury Double Suite
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 1 double bed
Enter dates to see prices
Luxury Twin Suite
...
  • Room size: 25 m²/269 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Standard Twin
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Standard Double
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
Enter dates to see prices
Grande Standard Double Room
...
  • Room size: 20 m²/215 ft²
  • 1 double bed
Enter dates to see prices
Luxury Suite
...
  • Room size: 25 m²/269 ft²
  • 1 king bed
Enter dates to see prices
Grande Luxury Twin Suite
...
  • Room size: 25 m²/269 ft²
  • 2 single beds
Enter dates to see prices
Grande Standard Room
...
  • Room size: 20 m²/215 ft²
Enter dates to see prices

Frequently asked questions

Does Velmore Hotel Estate have a hot tub?

A hot tub is one of the facilities available at Velmore Hotel Estate.

What time is check-in and check-out at Velmore Hotel Estate?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Velmore Hotel Estate?

Velmore Hotel Estate is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at Velmore Hotel Estate also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Velmore Hotel Estate has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Pretoria with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at Velmore Hotel Estate?

Start your mornings right, with the continental and buffet breakfast options offered at Velmore Hotel Estate. Adults can enjoy breakfast offered with an additional charge of 193 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Velmore Hotel Estate?

Velmore Hotel Estate features 2 on-site restaurants for your dining convenience.

Can business events be hosted at Velmore Hotel Estate?

On-site venues and convenient event services make Velmore Hotel Estate an ideal choice for hosting events such as conferences and meetings. Free Wi-Fi is available to help your business event or meeting a successful one.

What is the smoking policy at Velmore Hotel Estate?

Velmore Hotel Estate does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby Velmore Hotel Estate?

Velmore Hotel Estate is located in Centurion, famous for good restaurants such as Circle, Zagora Grill Room and Prairie Eagle Spur.

What popular shopping places are close to Velmore Hotel Estate?

Shopping options in Velmore Hotel Estate’s Centurion neighborhood include Centurion Mall.

What are popular attractions near Velmore Hotel Estate?

Velmore Hotel Estate is located in Centurion area, which is famous for attractions such as Erasmia Circle Park, Ben Street Park and Jacaranda Park.

What popular natural sightseeing spots are close to Velmore Hotel Estate?

Velmore Hotel Estate is located within Centurion, which makes it conveniently close to natural sights including Gunner's Hill, Aalwynkop and Zwartkop Nature Reserve.

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Explore the neighborhood

What people love about Velmore Hotel Estate

  • 7.2

    Very good

    "The rates were very reasonable for what you get, though, and it is great as a relaxing stay."

    Johannes

    |

    February 10, 2022

  • 10

    Exceptional

    "BEST PLACE EVER."

    Kay

    |

    August 17, 2021

  • 9.6

    Exceptional
    Staff 

    "The staff on average was good."

    SHADE

    |

    February 26, 2020

Property ranking|Compared to 727 Pretoria properties
See all rankings
Room comfort score
6.7/10
Value for money score
7.7/10
Location score
7.8/10
Cleanliness score
7.7/10
Better than
97
%
of Pretoria properties
Better than
91
%
of Pretoria properties
Better than
91
%
of Pretoria properties
Better than
91
%
of Pretoria properties
Overall rating:

7.5

Very good
141 reviews
Cleanliness
7.7
Facilities
7.2
Location
7.8
Read all reviews >
More about Velmore Hotel Estate

More about Velmore Hotel Estate

Velmore Hotel Estate

Situated in Pretoria city center, Velmore Hotel Estate is the perfect place to experience Pretoria and its surroundings. With a wide number of attractions to discover, this sought-after part of town will not cease to amaze you.
Have a hassle-free trip while enjoying the services and amenities offered by Velmore Hotel Estate. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Pretoria.
Guests can enjoy free parking right at the hotel. Front desk services including luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at Velmore Hotel Estate thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at Velmore Hotel Estate from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every morning you can wake up to a delicious free breakfast at Velmore Hotel Estate. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Recreational facilities at Velmore Hotel Estate are designed for escape and relaxation. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, steam room, spa and sauna. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's golf course on site. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


Around the property

There are many attractions to discover within close proximity to Velmore Hotel Estate. Experience local culture through architecture at Union Buildings located 16.6 km away. Never forget your time in Pretoria with a special gift or trinket from Hazel Food Market just 19.2 km away.


Reasons to stay here

Find some of the city's best deals here with rooms 92% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 97% of accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.2

Most talked about facilities

Housekeeping

5 mentions

Breakfast

4 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Golf course [on-site]
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Breakfast [free]
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Chapel
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shrine
  • Smoking area

For the kids

  • Babysitting service
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service

Available in all rooms

  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Linens
  • Mirror
  • Non-smoking
  • Satellite/cable channels
  • Telephone
  • Towels
Food and dining
Breakfast options
  • American
  • Continental
  • Vegetarian
  • Full English/Irish
Location
96 Main Road, Centurion, Pretoria, South Africa, 0157
Very good
Location

7.8

Airports

  • Lanseria International Airport (HLA)
    19.3 km
  • Wonderboom Airport (PRY)
    23.3 km

Public transportation

  • Saulsville
    6.7 km
  • Atteridgeville
    6.7 km

Hospital or clinic

  • Ancient Health Care Therapy
    2.6 km
What's nearby

Popular landmarks

  • Voortrekker Monument
    11.5 km
  • Freedom Park
    13.0 km
  • Groenkloof Nature reserve
    13.7 km
  • President Paul Kruger House
    13.8 km
  • Union Buildings
    16.6 km
  • Loftus Versfeld Sports Stadium
    16.8 km
  • Hazel Food Market
    19.2 km
  • Rietvlei nature reserve
    23.6 km
  • Sammy Marks House
    32.9 km

Nearby landmarks

  • Erasmia Circle Park
    2.0 km
  • Ben Street Park
    2.4 km
  • Ancient Health Care Therapy
    2.6 km
  • Gunner's Hill
    3.2 km
  • Aalwynkop
    3.6 km
  • Jacaranda Park
    4.1 km
  • Laudium Sport Fields
    4.2 km
  • 7th Avenue Park
    4.4 km
  • S.W.A.T Shooting Range
    4.5 km
  • laudium hospital
    4.6 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  •  There will be a breakfast supplement of 72.50 ZAR for children aged 7 to 11 years old.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Distance from city center15.1 Km
  • Travel time to airport (minutes)34

Extras

  • Breakfast charge (unless included in room price)193 ZAR
  • Daily Internet/Wi-Fi fee00 ZAR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants2
  • Number of rooms 97
  • Room voltage220
  • Year property opened2005
  • Most recent renovation2009

Parking

  • Daily parking fee00 ZAR

Reviews of Velmore Hotel Estate from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.7
Facilities7.2
Location7.8
Room comfort and quality6.7
Service7.4
Value for money7.7
High score for Pretoria
Rating
9+ Exceptional (14)
8-9 Excellent (9)
7-8 Very Good (13)
6-7 Good (8)
<6 Below Expectation (20)
Time of the year
Mar - May (8)
Jun - Aug (19)
Sep - Nov (20)
Dec - Feb (17)
All guests (141)
All room types

Show reviews that mention 

Showing 64 verified guest comments
1234
10.0
Exceptional
Murendeni from South Africa
Couple
Standard Twin
Stayed 1 night in August 2019

Exceptional”

I asked for a romantic set up but unfortunately we did get that. But everything was good.

Reviewed August 08, 2019

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Dear Murendeni, Thank you for your great rating! We hope that on your next visit to us our staff provide you with a romantic room set-up. Warmest regards, Velmoré Hotel & Spa

Responded December 20, 2019
Velmore Hotel Estate
9.6
Exceptional
Anneen
Group
Standard Twin
Stayed 4 nights in October 2019

Peace and quiet”

Loved the hotel. Peace and quiet and lovely to be able to listen to the birds singing. Wasn't really able to open the balcony door as there is a terrible stench outside.

Reviewed October 08, 2019

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Dear Anneen, Many thanks for staying with us and for your feedback. We hope that you will visit us again in the near future. Warmest regards, Velmoré Hotel & Spa

Responded December 20, 2019
Velmore Hotel Estate
9.6
Exceptional
Muhammed from South Africa
Couple
Luxury Twin Suite
Stayed 1 night in February 2019

Breakfast”

Exceptional service and delightful staff Only problem encountered was that they ran out of food for breakfast which was the first time I heard that

Reviewed February 19, 2019

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Dear Muhammed, Thank you for staying with us and for your honest feedback based on your experience with us. We will work hard with our Kitchen teams to provide our guests with a better experience during breakfast, please accept our apologies for the breakfast buffet running low. We hope that you will return to our property in the near future for another exceptional stay with us. Warmest regards, Velmoré Hotel & Spa

Responded November 13, 2019
Velmore Hotel Estate
10.0
Exceptional
Kay from South Africa
Couple
Standard Double
Stayed 2 nights in September 2019

Exceptional”

BEST PLACE EVER...I ENJOYED MY BIRTHDAY

Reviewed August 17, 2021

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9.6
Exceptional
Bongani from South Africa
Couple
Luxury Suite (2 people)
Stayed 1 night in October 2019

Love is in the air”

Great facility. Please unblock your drains as there's a bit of stench and slow flowing bath water.

Reviewed October 09, 2019

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Dear Bongani, Thank you for staying with us and for your great rating! Thank you for letting us know about the bath water, we will work on improving this area of our hotel. We do hope that you visit us again in the near future. Warmest regards, Velmoré Hotel & Spa

Responded December 09, 2019
Velmore Hotel Estate
9.6
Exceptional
Nataly
Couple
Standard Twin
Stayed 1 night in September 2019

Nataly”

Gorgeous hotel with excellent service. We got way more than what we expected from our stay.

Reviewed September 09, 2019

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Dear Nataly, Thank you for staying with us and for your great rating. We do hope that you will visit us again in the near future. Warmest regards, Velmoré Hotel & Spa

Responded December 20, 2019
Velmore Hotel Estate
8.4
Excellent
Tusyenti
Couple
Luxury Twin Suite
Stayed 1 night in February 2019

Generally a good stay”

The room was spacious and clean and neatly set up. The breakfast was a limited menu. My only problems were there was some function going on and there was a lot of noise. -1. Doors banging 2. Too much of loudness , people were shouting and talking 3. The music was on the whole night and it was very, very loud. 4. Therefore we did not get much sleep. 5. I cannot say much about the facilities as our stay was short. 6. Please make sure there is a number chart e.g. which number to dial to contact the reception, or housekeeping etc. Thank you

Reviewed February 19, 2019

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Dear Valued Guest, We would like to thank you for staying with us and for the time taken to submit a review based on your experience with us. Please accept our apologies for the loud noise, our hotel is home to a number of functions, weddings and conferences and at times these guests are up and walking about late into the night. We do apologies for the inconvenience caused as we know this can be frustrating for other guests who are looking for a good nights rest. Thank you for your suggestion for an in-room directory. we are in the process of updating the document for every room. We do hope that on your future stay with us you will be able to enjoy our facilities. Warmest regards, Velmoré Hotel & Spa

Responded November 13, 2019
Velmore Hotel Estate
9.2
Exceptional
Nkagisang from South Africa
Group
Luxury Twin Suite
Stayed 1 night in November 2018

Wonderful place ”

The rooms are spacious, breakfast was nice and freindly staff members.

Reviewed May 26, 2019

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Dear Nkagisang, Many thanks for staying with us and for your great and positive feedback. We do hope that you return to our hotel in the near future. Warmest regards, Velmoré Hotel & Spa

Responded November 19, 2019
Velmore Hotel Estate
9.6
Exceptional
SHADE from South Africa
Couple
Luxury Double Suite
Stayed 2 nights in February 2020

Mrs”

The staff on average was good.

Reviewed February 26, 2020

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Dear Shade, Thank you for staying with us and for your feedback. We hope that you will visit us again in the near future. Warmest regards, Velmoré Hotel & Spa

Responded March 02, 2020
Velmore Hotel Estate
8.4
Excellent
Bernadette
Couple
Standard Twin Room
Stayed 1 night in March 2019

Excellent”

Pro-it was a nice big room and good signal in the room for wifi Com-no signage of where the hotel is once we were inside, staff were not very helpful when we wanted to order dinner and messed up our order even though we were the only guests staying. It was very quiet. The chips were too oily and undercooked. Poor TV reception and selection of channels

Reviewed March 12, 2019

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Dear Bernadette, We would like to take this opportunity to thank you for staying with us and for the time taken to submit a review based on your experience. We appreciate your feedback as it helps us in serving our future guests better. We do apologies for our staff not taking your dinner order correctly and for the food itself not meeting your expectations. We will continue to work hard with our staff to improve on the level of service we provide our guests. We do hope that you will visit us again in the near future for another comfortable stay with us. Warmest regards, Velmoré Hotel & Spa

Responded November 13, 2019
Velmore Hotel Estate
9.2
Exceptional
Kekeletso
Couple
Standard Double
Stayed 2 nights in July 2019

Just an outing”

Food not good

Reviewed July 24, 2019

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Dear Kekeletso, Many thanks for your feedback. We hope that you will return to our hotel int he near future. Warmest regards, Velmoré Hotel & spa

Responded December 17, 2019
Velmore Hotel Estate
8.8
Excellent
Melita from South Africa
Business traveler
Standard Double Room
Stayed 1 night in July 2019

Excellent”

I loved the cleanliness

Reviewed July 19, 2019

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Dear Melita, Thank you for staying with us and for your feedback. We hope that you will return to our hotel in the near future. Warmest regards, Velmoré Hotel & Spa

Responded December 17, 2019
Velmore Hotel Estate
7.6
Very good
CECELIA from South Africa
Couple
Standard Twin
Stayed 2 nights in August 2019

Very good”

The location and value (rate from Agoda) was excellent I would suggest though that when you have a group you make special arrangements for them so it does not impact us individual guests. there was a group of ladies on the night of 9Aug I suppose Womans day and 10Aug breakfast was chaotic with ques and shortages of not just food but clearly staff as well....except for that I would love to come back. As a travel agent I also wanted to view your standard room and presidential suite but could not so if possible I would at some stage like to do a site inspection but am only free on weekends for that..Cecelia Booysen 082 260 8698

Reviewed August 13, 2019

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Dear Celcelia, Thank you for staying with us and for your honest feedback. We are sorry that during your stay you experience shortages. We are working hard to improve on this and we hope that you will return to our hotel in future for another great and relaxing stay with us. If you would still like a site visit arranged, please contact our Sales department and they can arrange a meeting. Warmest regards, Velmoré Hotel & Spa

Responded December 20, 2019
Velmore Hotel Estate
7.6
Very good
Piet from South Africa
Couple
Standard Double Room
Stayed 1 night in June 2019

Couple from Sasolburg”

The hotel gave one a welcome and open feeling on arrival. We really raved about the large clean spacious rooms, beautiful garden and attention to detail. One of the best value for money hotels I ever visited. We also enjoyed the spa. Will definitely visit again and invite friends.

Reviewed July 01, 2019

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Dear Piet, We thank you for your positive feedback and look forward to welcoming you and your partner again to our hotel in the near future. Warmest regards, Velmoré Hotel & Spa

Responded December 17, 2019
Velmore Hotel Estate
8.0
Excellent
Shocky from South Africa
Solo traveler
Standard Double
Stayed 2 nights in September 2019

Very good”

Lovely hotel, enjoyed the spa even more. I actually went there on a wrong weekend as there was a wedding hosted, too loud music and people doing too many ups & downs, i hardly slept on the Saturday

Reviewed September 30, 2019

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Dear Valued Guest, We would like to thank you for staying with us and for the time taken to submit a review based on your experience with us. Our hotel plays host to a number of weddings and functions throughout the year due to our romantic feel. We are sorry for the inconvenience caused by the noisy wedding guests. We do hope that you enjoyed your stay with us and enjoyed the spa. We look forward to welcoming you back on a quieter weekend. Warmest regards, Velmoré Hotel & Spa

Responded December 20, 2019
Velmore Hotel Estate
7.6
Very good
Emerald from South Africa
Group
Standard Twin Room
Stayed 1 night in December 2019

Good stay ”

This was a good stay for my colleague and I, a nice finish to our year end party that was held at this venue, breakfast next day was good, staff were friendly and accommodation was clean.

Reviewed December 09, 2019

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Dear Emerald, Many thanks for staying with us and for your positive feedback. We are pleased to hear from you and we look forward to welcoming you back in the near future. Warmest regards, Velmoré Hotel & Spa

Responded December 09, 2019
Velmore Hotel Estate
7.2
Very good
Johannes from South Africa
Business traveler
Standard Twin Room
Stayed 3 nights in February 2022

Not great for business travel”

We underestimated just how far out of town Velmore is. The rates were very reasonable for what you get, though, and it is great as a relaxing stay. The restaurant isn't fantastic, though, and there aren't any decent restaurants nearby either.

Reviewed February 10, 2022

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6.8
Good
Marcus
Couple
Standard Double Room
Stayed 1 night in November 2019

Almost good...”

The positives: undoubtedly Bakwena Spa, the aesthetics of the Hotel and grounds, the room size and deco was good. Things to work on: the wifi reception in the room was horrible, I ended up buying a data bundle. The TV unit was way too small compared to the size of the room and only had a selection of 5 channels. The bad: the main hotel's kitchen really lets this place down. it was way below par and they appear to be cutting corners on quality ingredients. There was no a la carte menu for supper just a buffet from what seemed to be leftovers from a conference. (we opted to travel out of the hotel to find dinner). Breakfast was poor the next morning. The definitely water down their "fresh juice" it was disgusting. The bacon was hard and rubbery, the "cheesegrillers" were low grade viennas. the cheese selection was grated cheddar.

Reviewed December 04, 2019

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Dear Marcus, Thank you for visiting us and for the time taken to submit a review based on your experience with us. We are thankful for your detailed feedback and we will continue to work hard on improving our level of service throughout our hotel, but in particular our kitchen and food preparations. We do hope that you enjoyed the Spa onsite and we look forward to your future visit to us. Warmest regards, Velmoré Hotel & Spa

Responded December 09, 2019
Velmore Hotel Estate
6.8
Good
Zakhele from South Africa
Couple
Standard Twin
Stayed 1 night in September 2019

Good”

What a great investment that’s being wasted by poor management. We checked in after 2. The room was clean but didn’t have towels, and we realized later, soap kit! Housekeeping is shocking. The corners of the shower must last received some spring cleaning 5 years ago.! Gardens are very well maintained though! Beautiful!

Reviewed September 09, 2019

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Dear Zakhele, Thank you for staying with us and for your honest feedback. Please note that we have recently implemented a number of changes to our housekeeping department and certain procedures that will certainly improve on the cleanliness of the bathrooms. We do hope that you will return to our hotel in the future where you have experience first hand what an effect these changes have made. Warmest regards, Velmoré Hotel & Spa

Responded December 20, 2019
Velmore Hotel Estate
7.2
Very good
Mapula from South Africa
Family with young children
Standard Double Room
Stayed 2 nights in March 2020

Please improve on your room cleanliness ”

The carpet in the room I was at was old and dirty.

Reviewed March 09, 2020

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Dear Valued Guest, Thank you for staying with and for the time taken to submit your feedback. We will certainly look to improve on cleanliness throughout our hotel and we hope that you will visit us again in the near future. Warmest regards, Velmoré Hotel & Spa

Responded March 12, 2020
Velmore Hotel Estate
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