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VELA Dhi Udon Thani (SHA Extra Plus)
VELA Dhi Udon Thani (SHA Extra Plus)
VELA Dhi Udon Thani (SHA Extra Plus)
VELA Dhi Udon Thani (SHA Extra Plus)
VELA Dhi Udon Thani (SHA Extra Plus)
VELA Dhi Udon Thani (SHA Extra Plus)
VELA Dhi Udon Thani (SHA Extra Plus)

Removed from saved list

9.1

Exceptional

363 reviews

363 reviews

Housekeeping8
Breakfast6
Swimming Pool2
See map

9

Exceptional

Location rating score

Exceptional location - 180 meters from city center
Parking
FREE
Popular landmarks
UD Night Market 1.0 km
Central Plaza Udon Thani 1.2 km
City Pillar Shrine (Udon Thani) 1.3 km
Wat Phothisomphon 1.5 km
Chao Pu-Ya Shrine 2.0 km
Nong Prajak Park 2.0 km
Thai-Chinese Cultural Center 2.1 km
Red Lotus Sea 33.7 km
Ban Chiang Archaeological Site 53.0 km
Phu Phra Bat Historical Park 58.5 km
Nearby landmarks
Nong Sim Public Park 340 m
Panyavej Inter Hospital 400 m
King Kong Fitness 410 m
Fit Gym Udon 910 m
Fit Gym Udon by Fitwhey 910 m
Phon Nam Chai 99 920 m
Public Health Centre 960 m
UD Night Market 1.0 km
Phon Nam Nueng Shop 1.0 km
Matchimawat Temple 1.1 km
Newly built in 2020

VELA Dhi Udon Thani (SHA Extra Plus)

Adulyadej Road, Udon Thani City Center, Udon Thani, Thailand, 41000 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Udon Thani City Center part of Udon Thani, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Red Lotus Sea. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Newly built

Free Wi-Fi in all rooms!

SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Staff Vaccination
Hygiene Plus
88% of staff fully vaccinated

At least 88% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Sauna

Swimming pool [outdoor]

Luggage storage

Contactless check-in/out

This property is in high demand!

7 travelers have booked today.

Value for money9.0
Location rating9.0
Nearest airportUdon Thani International Airport (UTH) - Thailand
Distance to airport4.2 km

Rooms available at VELA Dhi Udon Thani (SHA Extra Plus)

Suite Balcony
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Presidential Suite
...
  • Room size: 165 m²/1776 ft²
  • City view
  • 2 single beds & 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite with City View
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior King
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Suite
...
  • Room size: 45 m²/484 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Corner Suite
...
  • Room size: 48 m²/517 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 55 m²/592 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at VELA Dhi Udon Thani (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to VELA Dhi Udon Thani (SHA Extra Plus)?

For those who wish to drive their own cars, VELA Dhi Udon Thani (SHA Extra Plus) has a car park right on site for maximum convenience. Parking is free for guests.

Is breakfast offered at VELA Dhi Udon Thani (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at VELA Dhi Udon Thani (SHA Extra Plus). There's an additional charge of 300 THB for adults and 150 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at VELA Dhi Udon Thani (SHA Extra Plus)?

VELA Dhi Udon Thani (SHA Extra Plus) features an on-site restaurant for your dining convenience.

What is the smoking policy at VELA Dhi Udon Thani (SHA Extra Plus)?

VELA Dhi Udon Thani (SHA Extra Plus) does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to VELA Dhi Udon Thani (SHA Extra Plus)?

The closest airport is Udon Thani International Airport, 4.1 km away from VELA Dhi Udon Thani (SHA Extra Plus).

What restaurants are nearby VELA Dhi Udon Thani (SHA Extra Plus)?

Restaurants including Maeya, Samuay & Sons and Good Everything Restaurant are popular in VELA Dhi Udon Thani (SHA Extra Plus)’s neighborhood which is known as Udon Thani City Center.

What popular shopping places are close to VELA Dhi Udon Thani (SHA Extra Plus)?

Located in the Udon Thani City Center area, VELA Dhi Udon Thani (SHA Extra Plus) is close to great shopping choices like UD Night Market, Landmark Plaza and Homepro Udon Thani.

What are popular attractions near VELA Dhi Udon Thani (SHA Extra Plus)?

Guests at VELA Dhi Udon Thani (SHA Extra Plus) can easily visit Nong Prajak Park, Wat Phothisomphon and Chao Pu-Ya Shrine located in the Udon Thani City Center area.

What popular natural sightseeing spots are close to VELA Dhi Udon Thani (SHA Extra Plus)?

VELA Dhi Udon Thani (SHA Extra Plus) is located in the Udon Thani City Center area, which is famous for natural sightseeing destinations such as usotel.

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See map

Explore the neighborhood

What people love about VELA Dhi Udon Thani (SHA Extra Plus)

  • 10

    Exceptional

    "This is by far the best value in UT for a 5 star experience and a very reasonable rate."

    Jeffrey

    |

    October 9, 2022

  • 8.8

    Excellent
    Cleanliness

    "Excellent, clean and modern hotel."

    GCB

    |

    October 8, 2022

  • 10

    Exceptional
    Staff 

    "Great staff, ice pool and gym."

    Jeffrey

    |

    October 2, 2022

Property ranking|Compared to 256 Udon Thani properties
See all rankings
Service score
9.5/10
Room size
54 sqm.
Location score
9/10
Cleanliness score
9.5/10
Better than
98
%
of Udon Thani properties
Bigger than
97
%
of Udon Thani properties
Better than
96
%
of Udon Thani properties
Better than
96
%
of Udon Thani properties
Overall rating:

9.1

Exceptional
363 reviews
Cleanliness
9.5
Facilities
9.1
Location
9.0
Read all reviews >
What travelers say they love:
Very good for staff friendly and hotel beautiful
Chalermphon from Thailand
Business traveler
More about VELA Dhi Udon Thani (SHA Extra Plus)

More about VELA Dhi Udon Thani (SHA Extra Plus)

VELA Dhi Udon Thani (SHA Extra Plus)

Make everyday special with all that Udon Thani has to offer with a stay at VELA Dhi Udon Thani (SHA Extra Plus).
At VELA Dhi Udon Thani (SHA Extra Plus), the excellent service and superior facilities make for an unforgettable stay. Free internet access provided within the hotel keeps you connected throughout your stay. For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and luggage storage.
For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at VELA Dhi Udon Thani (SHA Extra Plus). For health reasons, smoking is not permitted anywhere inside the hotel.
All rooms at VELA Dhi Udon Thani (SHA Extra Plus) are designed and decorated to make guests feel right at home. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at VELA Dhi Udon Thani (SHA Extra Plus) are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, bottled water, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at VELA Dhi Udon Thani (SHA Extra Plus). Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
Enjoy the countless activities offered at VELA Dhi Udon Thani (SHA Extra Plus). A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the sauna, located right in the hotel. Don't forget to make a visit or two to the hotel's pool.
Burn off you vacation calories with a quick visit to the hotel's fitness facility.


Around the property

Don't spend all your time inside while in Udon Thani! Find that special item or souvenir that will commemorate your trip to Udon Thani at UD Night Market located 1.0 km away.


Reasons to stay here

Compared to other accommodations in Udon Thani, facilities here are rated higher than 97% of them.
Guests who stayed here found it to be neat and tidy, scoring it above 95% of other accommodations in the city.
Past guests love the staff and service here, rating it above 97% of the other accommodations in the city.

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Amenities and facilities
Exceptional
Facilities

9.1

Languages spoken

  • English
  • Thai

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • On-site entertainment
  • Sauna
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Kitchen
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Kids meal

Access

  • Adult-only property
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Valet parking

Available in all rooms

  • Air conditioning
  • Free bottled water
  • Hair dryer
  • Linens
  • Satellite/cable channels
  • Shower
  • Telephone
  • Toiletries
  • Towels
Location
Adulyadej Road, Udon Thani City Center, Udon Thani, Thailand, 41000
Exceptional
Location

9

Airports

  • Udon Thani International Airport (UTH) - Thailand
    4.2 km
  • Wattay International Airport (VTE) - Laos
    66.9 km

Public transportation

  • Udon Thani Railway Station
    1.5 km
  • Udon Thani Bus Station
    1.5 km

Hospital or clinic

  • Panyavej Inter Hospital
    400 m

Shopping

  • UD Night Market
    1.0 km

Convenience store

  • 7 Eleven
    410 m

Cash withdrawal

  • ATM
    210 m
What's nearby

Popular landmarks

  • UD Night Market
    1.0 km
  • Central Plaza Udon Thani
    1.2 km
  • City Pillar Shrine (Udon Thani)
    1.3 km
  • Wat Phothisomphon
    1.5 km
  • Chao Pu-Ya Shrine
    2.0 km
  • Nong Prajak Park
    2.0 km
  • Thai-Chinese Cultural Center
    2.1 km
  • Red Lotus Sea
    33.7 km
  • Ban Chiang Archaeological Site
    53.0 km
  • Phu Phra Bat Historical Park
    58.5 km

Nearby landmarks

  • Nong Sim Public Park
    340 m
  • Panyavej Inter Hospital
    400 m
  • King Kong Fitness
    410 m
  • Fit Gym Udon
    910 m
  • Fit Gym Udon by Fitwhey
    910 m
  • Phon Nam Chai 99
    920 m
  • Public Health Centre
    960 m
  • UD Night Market
    1.0 km
  • Phon Nam Nueng Shop
    1.0 km
  • Matchimawat Temple
    1.1 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until00:00
  • Check-out from00:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)300 THB

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 151
  • Room voltage220
  • Year property opened2020

Reviews of VELA Dhi Udon Thani (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.5
Facilities9.1
Location9.0
Service9.5
Value for money9.0
High score for Udon Thani
Rating
9+ Exceptional (71)
8-9 Excellent (8)
7-8 Very Good (10)
6-7 Good (0)
<6 Below Expectation (3)
Time of the year
Mar - May (16)
Jun - Aug (32)
Sep - Nov (28)
Dec - Feb (16)
All guests (248)
All room types
All languages

Show reviews that mention 

Showing 92 verified guest comments
12345
10.0
Exceptional
Pongskorn from Thailand
Solo traveler
Superior King
Stayed 1 night in November 2020

Exceptional”

Absolutely outstanding hotel perfectly located. The staff throughout the hotel were very professional, friendly and extremely helpful,they always greeting and smiling to us. The room was modern, clean and very comfortable. Facilities such as swimming pool, sauna room and etc are fantastic. The breakfast was awesome and also a la carte menu has a great variety of food choices and the preparation made for superior tasting. We will definetely come back with friends and I would highly recommend this hotel.

Reviewed November 30, 2020

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10.0
Exceptional
Khamvikeo from Laos
Solo traveler
Superior Twin
Stayed 2 nights in July 2022

This hotel fits for waby sort of travels coming to Udon”

Great price, location, facilities and staff. Highly recommended for all types of travellers.

Reviewed July 19, 2022

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Dear Khun Khamvikeo Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded July 24, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
10.0
Exceptional
ekachai from Thailand
Couple
Deluxe King
Stayed 2 nights in February 2021

This is best for young and modern ”

Value for everything! Best young hip hotel in udonThani.

Reviewed March 02, 2021

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Dear Khun Ekachai Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. Stay cool, Sir :D VELA Dhi Udonthani team

Responded March 07, 2021
VELA Dhi Udon Thani (SHA Extra Plus)
10.0
Exceptional
Ian from Thailand
Couple
Superior King
Stayed 1 night in October 2021

Best hotel ”

Every thing is to a great standard and staff very polite and helpful …

Reviewed November 01, 2021

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Dear Ian Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded November 02, 2021
VELA Dhi Udon Thani (SHA Extra Plus)
10.0
Exceptional
Chalermphon from Thailand
Business traveler
Superior Twin
Stayed 3 nights in November 2020

Hotel look beautiful”

very good for staff friendly and hotel beautiful

Reviewed November 10, 2020

See room deals

9.6
Exceptional
Rachawan from Thailand
Couple
Superior Twin
Stayed 1 night in April 2022

Clean & comfy”

The hotel is new and beautiful decoration. Room is clean, bed & pillows are very good too.

Reviewed June 06, 2022

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Dear Khun Rachawan Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded June 11, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
10.0
Exceptional
Gerard from United Kingdom
Couple
Deluxe King
Stayed 1 night in July 2022

Exceptional”

Best Hotel I've stayed in on this trip...

Reviewed July 17, 2022

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Dear Gerard Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded July 24, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
10.0
Exceptional
Suphachart from Thailand
Family with teens
Superior Room
Stayed 1 night in June 2022

Exceptional”

Great Services!! Super Fresh & Clean Room… Breakfast Varieties… Recommended

Reviewed June 19, 2022

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Dear Khun Suphachart Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded June 24, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
9.2
Exceptional
Muliadi from Thailand
Business traveler
Suite
Stayed 1 night in August 2021

Good hotel in Udon Thani”

Hotel is newly built. Bed is comfortable, not soft but good to sleep. Room is spacious. Staff is friendly. Breakfast is delicious. Loved their yogurt to mix with real honey and lime. Internet is fast. Highly recommend this hotel

Reviewed August 14, 2021

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Dear Muliadi Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded August 15, 2021
VELA Dhi Udon Thani (SHA Extra Plus)
10.0
Exceptional
Pakvilai from Thailand
Family with young children
Superior Room
Stayed 1 night in May 2022

1st choice in Udonthani”

Love this hotel.

Reviewed May 26, 2022

See room deals

Dear Khun Pakvilai Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded June 01, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
9.6
Exceptional
Chumporn from Thailand
Solo traveler
Stayed 1 night in July 2021

Good Service, Comfortable and Clean Place”

I would like to recommend this hotel if you want to stay in Udon Thani .

Reviewed August 01, 2021

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Dear Khun Chumporn Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded August 05, 2021
VELA Dhi Udon Thani (SHA Extra Plus)
9.2
Exceptional
Jesus from United States
Family with young children
Suite Balcony
Stayed 1 night in March 2022

Cleanest hotel and excellent services ”

Clean and excellent services, it made me feel very comfortable

Reviewed March 02, 2022

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Dear Mr. Jesus Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded April 04, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
8.8
Excellent
Shayne from Australia
Couple
Deluxe King
Stayed 2 nights in April 2022

Vela stay ”

Very clean and comfortable hotel . Great for parking . Have very nice staff and very lovely soft bed . Room was very big

Reviewed April 15, 2022

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Dear Mr. Shayne Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded April 18, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
8.0
Excellent
Michael
Group
Deluxe King
Stayed 6 nights in December 2021

Wonderful staff, new hotel-still learning”

Enough cannot be said about how wonderful the staff is and they make the stay there a good experience. They do everything they can for the hotel guests. The hotel is brand new and looks very nice; however, there are some shortcomings: there is no storage space (no drawers or closet- they do have hanging space), you have to live out of your suitcase; the ledge space was barely enough to set up my notebook computer and tablet (very narrow); items, such as luggage racks, are still on order and not available. The location is not close to areas that I wanted to go to, but Grab transportation was never far away. Despite the shortcomings of the hotel, the staff make it a good experience.

Reviewed December 28, 2021

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Dear Mr.Michael Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded January 11, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
8.0
Excellent
Michael from United Kingdom
Couple
Superior King
Stayed 2 nights in March 2022

Breakfast Disappointing ”

Chose this hotel for a treat, particularly looking forward to a good breakfast based on reviews I’d seen. I think it may be down to low occupancy linked to COVID but choice was rather disappointing. Staff are great!

Reviewed March 23, 2022

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Dear Khun Michael, Thank you very much for giving us a complimentary review and appreciating our hospitality service your recent stay with us at VELA Dhi Udinthani! We are sincerely regret your mentioned with some point during your stay did not exceed your expectation. I shall definitely share your remarks to management team to ensure that we will try our best solution to rectify this issue. Thank you for taking the time to write about your stay, and I hope we see you again in the near future. With Regards, VELA Dhi Udonthani,

Responded April 05, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
8.0
Excellent
Panida from Thailand
Business traveler
Superior Room
Stayed 1 night in May 2022

Facility very good”

I need receipt for reimburse but hotel can not issue for me and asked me to get from Agoda I do not understand why?

Reviewed May 12, 2022

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According to your payment directly through Agoda. It’s Agoda that charges the tax, and if you need an invoice, you should direct your request to Agoda Step 1 : Go to your email & look for the “PAID” booking confirmation email that we sent to you right after you have made the payment. Step 2 : On the email, scroll to the bottom and click on “Request Receipt / Invoice” Step 3 : You can edit the name, billing address and email of the receipt. Fill in the billing address if needed, otherwise you may just leave it blank. Step 4 : After you have confirmed the details of email, click “ Generate Receipt (PDF)”. A “DONE!” message will appear on the screen. This means that you are downloading the receipt. Click “OK”. Step 5 : The receipt would be downloaded to your laptop. You can have a view of your receipt / invoice. **NOTE: You can request for receipt / invoice in your booking confirmation email only AFTER you have checked out. We also contact Agoda to send your receipt to your email.

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VELA Dhi Udon Thani (SHA Extra Plus)
7.2
Very good
Urs from Thailand
Couple
Deluxe King
Stayed 1 night in December 2021

Modern hotel with special design”

A bit too much special designs by architecs. Little stowing place in bathroom and no real table to work or to eat something in the room. Buffet breakfast however was excellent, both Thai and Western cuisine.

Reviewed December 18, 2021

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Dear Mr.Urs Thank you very much for staying with us! Our teams are appreciated to read you had satisfying experience with us. That your comments keep us going! we will pass on your kind words to our teams. Looking forward to having you over again. VELA Dhi Udonthani team

Responded December 19, 2021
VELA Dhi Udon Thani (SHA Extra Plus)
4.4
Lee from Malaysia
Couple
Suite
Stayed 5 nights in June 2022

Quality of air condition ”

The air condition has been a major problem during our stay, changed 2 rooms but it seems the problem just never goes away, everything was fine and good but the experience with noisy and warm air condition really a problem to us.

Reviewed June 28, 2022

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Thank you very much for giving us a complimentary review and appreciating our hospitality service your recent stay with us at VELA Dhi Udinthani! We are sincerely regret your mentioned with some point during your stay did not exceed your expectation. I shall definitely share your remarks to management team to ensure that we will try our best solution to rectify this issue. Thank you for taking the time to write about your stay, and I hope we see you again in the near future. With Regards, VELA Dhi Udonthani,

Responded July 02, 2022
VELA Dhi Udon Thani (SHA Extra Plus)
10.0
Exceptional
Jeffrey from United States
Couple
Deluxe King
Stayed 1 night in October 2022

Don’t hesitate, book this hotel”

This is by far the best value in UT for a 5 star experience and a very reasonable rate. This is still low season and Covid recovery but Thailand is booming back and this hotel will meet or exceed all your expectations. Thank you

Reviewed October 10, 2022

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8.8
Excellent
GCB from Czech Republic
Couple
Superior Twin
Stayed 1 night in October 2022

Very good hotel but noisy”

Excellent, clean and modern hotel. Pool and sauna are perfect, the gym was a bit basic but OK. Room was a bit small but very well furbished, comfortable and clean. Only complaint is the noise. All night you can hear other guests moving around, doors slamming, the music and the machinery of the elevators and the traffic outside. We were fortunate to be relatively far away from the elevators and I dread to think how noisy it must be for those guests staying in rooms next to the pool and fitness area.

Reviewed October 09, 2022

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