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Vangohh Eminent Hotel & Spa
Vangohh Eminent Hotel & Spa
Vangohh Eminent Hotel & Spa
Vangohh Eminent Hotel & Spa
Vangohh Eminent Hotel & Spa
Vangohh Eminent Hotel & Spa
Vangohh Eminent Hotel & Spa

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8.1

Excellent

857 reviews

857 reviews

Housekeeping34
Swimming Pool9
Breakfast5
See map

7.2

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Chew's Jetty 19.9 km
Pinang Peranakan Mansion 20.2 km
Penang Fort Cornwallis 20.2 km
Khoo Kongsi 20.4 km
Armenian Street 20.5 km
Cheong Fatt Tze - The Blue Mansion 20.9 km
Kek Lok Si Temple 26.3 km
Batu Ferringhi Beach 31.9 km
Entopia 34.1 km
Escape Theme Park 34.2 km
Nearby landmarks
Machang Bubok Health Clinic 1.2 km
Wonderful 1.4 km
Jesselball 2.1 km
Klinik Pergigian Union 2.2 km
Wonderful Supermarket 2.3 km
Zon Khas 800 2.3 km
Kem PLKN Syruz Machang Bubok 2.5 km
Masjid Alma Jaya 2.5 km
Bukit Mertajam Recreational Forest 2.6 km
Homemart 2.6 km

Vangohh Eminent Hotel & Spa

3406, Jalan Machang Bubok 2, Taman Machang Bubok, Bukit Mertajam, Penang, Malaysia, 14020 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bukit Mertajam part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transport

Complimentary WIFi in all rooms

Sauna

Daily cleaning

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Car park

Complimentary WIFi in all rooms

Front desk [24-hour]

Luggage storage

Swimming pool [indoor]

Sauna

Exercise area

Restaurants

This property is in high demand!

13 travelers have booked today.

Value for money8.2
Location rating7.2
Nearest airportPenang International Airport (PEN)
Distance to airport25.2 km

Rooms available at Vangohh Eminent Hotel & Spa

Premier Family Suite
...
  • Pool view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
Alice In Wonderland Suite
...
  • Room size: 66 m²/710 ft²
  • Balcony/terrace
  • 1 king bed
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Super Deluxe Twin
...
  • Pool view
  • Non-smoking
  • 2 single beds
Enter dates to see prices
ZEN Suite
...
  • Room size: 67 m²/721 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Super Deluxe King
...
  • Pool view
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Summer Suite
...
  • Room size: 82 m²/883 ft²
  • Balcony/terrace
  • 1 king bed
Enter dates to see prices
Volkswagen Suite
...
  • Room size: 81 m²/872 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Executive Suite
...
    Enter dates to see prices
    Mini Cooper Suite
    ...
    • Room size: 81 m²/872 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Deluxe Family Suite
    ...
    • Room size: 73 m²/786 ft²
    • Pool view
    • 2 single beds and 1 king be...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Vangohh Eminent Hotel & Spa?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Vangohh Eminent Hotel & Spa?

    For those who wish to drive their own cars, Vangohh Eminent Hotel & Spa has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

    Is breakfast offered at Vangohh Eminent Hotel & Spa?

    Adults can enjoy breakfast offered with an additional charge of 25 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Vangohh Eminent Hotel & Spa?

    Vangohh Eminent Hotel & Spa features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and western. Dishes are served in a la carte during opening hours. Light meal like soup, desserts and salad are served using only quality ingredients.

    What is the smoking policy at Vangohh Eminent Hotel & Spa?

    Vangohh Eminent Hotel & Spa does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby Vangohh Eminent Hotel & Spa?

    Vangohh Eminent Hotel & Spa’s neighborhood is Bukit Mertajam which includes popular restaurants such as Vin de cafe, Marc's Kitchen and Purple Toast Kopitiam Restaurant.

    What popular shopping places are close to Vangohh Eminent Hotel & Spa?

    Vangohh Eminent Hotel & Spa is located in Bukit Mertajam area which features shopping places such as Tesco Extra Seberang Perai and AEON Seberang Prai City.

    What are popular attractions near Vangohh Eminent Hotel & Spa?

    Vangohh Eminent Hotel & Spa’s location in the Bukit Mertajam neighborhood makes it close to famous attractions including Masjid Alma Jaya, Amphitheater Park and Bukit Mertajam Eco Forest Park.

    What popular natural sightseeing spots are close to Vangohh Eminent Hotel & Spa?

    Vangohh Eminent Hotel & Spa’s nearby natural sights include Kem PLKN Syruz Machang Bubok, Bukit Mertajam Recreational Forest and Pusat Kokurikulum Pulau Pinang (Kem Mutiara) located in the same Bukit Mertajam area.

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    Explore the neighborhood

    What people love about Vangohh Eminent Hotel & Spa

    • 10

      Exceptional
      Spaciousness

      "Nice hotel and spacious room."

      hasman

      |

      June 21, 2022

    • 9.2

      Exceptional

      "My kids love the pool so much!"

      Muaz

      |

      June 2, 2022

    • 10

      Exceptional
      Location

      "Pro - clean - quite - quality - exceed customer expectation with the price -safe -parking -location - facility - staff - special thanks to our security guard."

      Mohamed

      |

      May 27, 2022

    Property ranking|Compared to 2,313 Penang properties
    See all rankings
    Room size
    114 sqm.
    Cheapest price score
    Cleanliness score
    8.5/10
    Value for money score
    8.2/10
    Bigger than
    98
    %
    of Penang properties
    Better than
    91
    %
    of Penang properties
    Better than
    90
    %
    of Penang properties
    Better than
    88
    %
    of Penang properties
    Overall rating:

    8.1

    Excellent
    857 reviews
    Cleanliness
    8.5
    Facilities
    8.4
    Location
    7.2
    Read all reviews >
    What travelers say they love:
    The room and room service food was good.
    Bishan from Malaysia
    Couple
    More about Vangohh Eminent Hotel & Spa

    More about Vangohh Eminent Hotel & Spa

    Vangohh Eminent Hotel & Spa

    Take everything available in Penang with a comfort stay at Vangohh Eminent Hotel & Spa.
    The range of services provided by Vangohh Eminent Hotel & Spa ensures all travelers get the most out of their stay. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as luggage storage and safety deposit boxes for guests' convenience.
    Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
    Feel right at home during your stay at Vangohh Eminent Hotel & Spa. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Vangohh Eminent Hotel & Spa include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
    The hotel also offers a refrigerator, a coffee or tea maker and bottled water in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.


    Dining and things to do

    Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's karaoke rooms can be as fun as a night out with your travel companions. Vangohh Eminent Hotel & Spa has vending machines for 24-hour available light snacks and drinks.
    Never let a day go wasted when you're at Vangohh Eminent Hotel & Spa with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the sauna. Start your vacation off right with a dip in the pool.
    Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.


    Around the property

    Take some time to explore Penang during your stay at the hotel. There are lots of things you and your travel group can do near Vangohh Eminent Hotel & Spa, starting with visits to Chew's Jetty just 19.9 km away.


    Reasons to stay here

    This hotel beats 88% of accommodations in the city on value for money.
    Guests who stayed here rated the facilities above 93% of other accommodations in the city.
    This hotel scores higher than 90% of the city's accommodations for cleanliness.

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    Amenities and facilities
    Excellent
    Facilities

    8.4

    Most talked about facilities

    Breakfast

    14 mentions

    Swimming Pool

    14 mentions

    Housekeeping

    6 mentions

    Food & Dining

    5 mentions

    Languages spoken

    • English
    • Chinese [Mandarin]
    • Malay

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Karaoke
    • On-site entertainment
    • Sauna
    • Steam room
    • Swimming pool [indoor]
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Body thermometer
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Safe dining setup
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Alcohol
    • Bar
    • Bottle of water
    • Coffee shop
    • Kitchen
    • Poolside bar
    • Restaurants
    • Room service
    • Vending machine

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Daily cleaning
    • Disabled facilities
    • Dry cleaning
    • Elevator
    • Food delivery
    • Grooming service
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room
    • Swimming pool [kids]

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Car park [free of charge]
    • Car park [on-site]
    Food and dining
    Breakfast options
    • American
    • Asian
    Restaurants on site

    Hu Tong Music Restaurant & Bar

    • Cuisine: American, Asian, Chinese
    • Menu: Buffet

    Ben Ran Chinese Restaurant

    • Cuisine: Chinese, Cantonese
    • Menu: Buffet
    Location
    3406, Jalan Machang Bubok 2, Taman Machang Bubok, Bukit Mertajam, Penang, Malaysia, 14020
    Very good
    Location

    7.2

    Airports

    • Penang International Airport (PEN)
      25.2 km 49 min drive
    • Sultan Abdul Halim Airport (AOR)
      96.8 km

    Public transportation

    • Simpang Ampat
      5.3 km
    • Bukit Mertajam
      7.1 km

    Hospital or clinic

    • Machang Bubok Health Clinic
      1.2 km

    Convenience store

    • 7 Eleven
      2.1 km
    What's nearby

    Popular landmarks

    • Chew's Jetty
      19.9 km
    • Pinang Peranakan Mansion
      20.2 km
    • Penang Fort Cornwallis
      20.2 km
    • Khoo Kongsi
      20.4 km
    • Armenian Street
      20.5 km
    • Cheong Fatt Tze - The Blue Mansion
      20.9 km
    • Kek Lok Si Temple
      26.3 km
    • Batu Ferringhi Beach
      31.9 km
    • Entopia
      34.1 km
    • Escape Theme Park
      34.2 km

    Nearby landmarks

    • Machang Bubok Health Clinic
      1.2 km
    • Wonderful
      1.4 km
    • Jesselball
      2.1 km
    • Klinik Pergigian Union
      2.2 km
    • Wonderful Supermarket
      2.3 km
    • Zon Khas 800
      2.3 km
    • Kem PLKN Syruz Machang Bubok
      2.5 km
    • Masjid Alma Jaya
      2.5 km
    • Bukit Mertajam Recreational Forest
      2.6 km
    • Homemart
      2.6 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-1 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 2 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • All hotel rooms in this property are non-smoking.
    • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee159.00 MYR
    • Travel time to airport (minutes)60

    Extras

    • Breakfast charge (unless included in room price)25 MYR

    The property

    • Number of floors8
    • Number of restaurants2
    • Number of rooms 39
    • Year property opened2017

    Reviews of Vangohh Eminent Hotel & Spa from real guests

    Provided by verified guests of Agoda
    8.1
    /
    10
    Cleanliness8.5
    Facilities8.4
    Location7.2
    Service8.2
    Value for money8.2
    High score for Penang
    Rating
    9+ Exceptional (106)
    8-9 Excellent (39)
    7-8 Very Good (60)
    6-7 Good (32)
    <6 Below Expectation (60)
    Time of the year
    Mar - May (72)
    Jun - Aug (54)
    Sep - Nov (67)
    Dec - Feb (104)
    All guests (857)
    All room types
    All languages

    Show reviews that mention 

    Showing 297 verified guest comments
    12345
    9.2
    Exceptional
    valyakalayil from Malaysia
    Family with teens
    Deluxe Room King
    Stayed 1 night in December 2018

    excellent hotel in bukit mertajam”

    the hotel was really nice - its a new hotel i think. we booked two rooms - a king and a twin room - the twin room is huge , bigger then those in upmarket hotels. the facilities in the room were good; the management thought of everything- would definitely stay here again if we come back to bukit mertajam

    Reviewed December 30, 2018

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    We are thrilled to know that you had an excellent experience on this occasion as it is our mission to completely delight and satisfy our guests. We look forward to see you soon and thank you for staying with us. Kind regards, Myolie Chai Front Office Manager

    Responded March 13, 2019
    Vangohh Eminent Hotel & Spa
    9.6
    Exceptional
    CHONG from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 1 night in August 2018

    Definately will be there again and again”

    Super class when u 1st step in to their Hotel..They did very well in every single details. High and excellent quality of all included renovation, materials of every single tiles, services, freebies...they only things need to be improve is wifi connection, no signal at all in Level 7..but overall was great. so enjoyed with my wife and 2 yrs old baby..Thanks Vangohh!!

    Reviewed August 08, 2018

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    Thank you for choosing Vangohh Premier Hotel and for taking the time to provide feedback regarding your stay. It is always great to hear from our guests as we strive to provide exceptional experiences that Vangohh is well known for. Thank you for your positive feedback on our hotel's facilities and colleagues' exceptional service, most of all that they made a difference to your stay on this occasion. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded August 11, 2018
    Vangohh Eminent Hotel & Spa
    9.2
    Exceptional
    Adillia from Malaysia
    Couple
    Deluxe Room King
    Stayed 2 nights in January 2019

    Superb!”

    I stayed for two nights coz I had my second reception at my in laws' in Bukit Mertajam. This place was stunning! The room, the facilities, the environment. Everything was perfect. I was so in love with everything and will definitely come back.

    Reviewed January 29, 2019

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    We are thrilled to know that you had an excellent experience on this occasion as it is our mission to completely delight and satisfy our guests. We look forward to see you soon and thank you for staying with us. Kind regards, Myolie Chai Front Office Manager

    Responded March 13, 2019
    Vangohh Eminent Hotel & Spa
    7.6
    Very good
    Wei from Thailand
    Couple
    Deluxe Room King
    Stayed 1 night in April 2018

    Nice New Hotel with Interesting Design”

    Overall great hotel. I chose this hotel because of its location near to my relatives' house. The only disappointment was the breakfast. The staffs were not well trained. When we went to have breakfast around 9:00am, the staffs who was setting up weekend buffet brunch told me to come back at 10:00am. I thought to myself, 'Okay, that's kind of late. ' But since I was not in a hurry, so I did come back at 10:00am. Then only I realized the earlier staff gave me the wrong info. The breakfast was set menu. My friend and I other different set. However, the staff brought us both the same set. Then we had to wait for another 15 minutes for the correct set. Not to mention, the taste of breakfast was not up to standard. If I knew, I would not have include breakfast in our room. There are so many yummy local food in Bukit Mertajam one can go to enjoy!

    Reviewed May 31, 2018

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    Dear Wei, Thank you for choosing Vangohh Premier Hotel and for taking the time to complete our guest survey. It is always great to receive feedback from our guests as we strive to provide exceptional experiences that Vangohh is well known for. Please accept our apologies for any causing you to be upset, it was certainly not our intention. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded June 09, 2018
    Vangohh Eminent Hotel & Spa
    9.6
    Exceptional
    chia from Malaysia
    Couple
    Deluxe Room King
    Stayed 4 nights in August 2018

    awesome stay”

    four night awesome stay at hotel...received 2 voucher for entrance to Aqua Spa!!!!The breakfast was included in my stay...was ala carte instead of buffet breakfast...but pretty big portion for the ala carte set:) The Aqua spa is a very nice place to relax ur mind....the facilities is nice with very friendly staff attended...things need to improve is the buffet in the aqua spa...lack of choices n foods...

    Reviewed August 08, 2018

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    Thank you for choosing Vangohh Premier Hotel and for taking the time to provide feedback regarding your stay. It is always great to hear from our guests as we strive to provide exceptional experiences that Vangohh is well known for and have shared your comment on the food with our Executive Chef for immediate review to enhance our standards. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded August 11, 2018
    Vangohh Eminent Hotel & Spa
    10.0
    Exceptional
    PHANG from Malaysia
    Business traveler
    Deluxe Room King
    Stayed 1 night in March 2018

    Beautiful Hotel with Facilities”

    I just book this hotel on my short business trip, cause the reviews are good. When I reached there, it is 5 star looks, everything is clean, high standard room, clean bathroom etc. The front desk also very friendly. Everything is perfect, this hotel has a beautiful water park, not that big but good enough for kids to enjoy. Some suggestion: Please put few more hooks in the bathroom, one is not enough. Other then, I just love it, will definitely stays again! Keep up the good work

    Reviewed April 01, 2018

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    Thank you for choosing Vangohh Premier Hotel and for taking the time to provide feedback regarding your stay. It is always great to hear from our guests as we strive to provide exceptional experiences that Vangohh is well known for. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded June 09, 2018
    Vangohh Eminent Hotel & Spa
    9.2
    Exceptional
    Yeap from Malaysia
    Solo traveler
    Deluxe Room King
    Stayed 1 night in March 2021

    Great maintenance and facilities ”

    Hotel location might be abit outskirts depends where is your main destination of trip. However, the rooms were well maintained and the facilities like swimming pool and gym are awesome! Good place for getaway from city and relax at the spa.

    Reviewed March 28, 2021

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    Dear Yeap, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments and we look forward to seeing you on your next trip !

    Responded August 25, 2021
    Vangohh Eminent Hotel & Spa
    9.2
    Exceptional
    CHEE from Malaysia
    Business traveler
    Deluxe Room Twin
    Stayed 1 night in March 2018

    five star hotel”

    cannot believe bukit mertajam got so good hotel.

    Reviewed March 25, 2018

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    Thank you for choosing Vangohh Premier Hotel and for taking the time to provide feedback regarding your stay. It is always great to hear from our guests as we strive to provide exceptional experiences that Vangohh is well known for. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded June 09, 2018
    Vangohh Eminent Hotel & Spa
    9.6
    Exceptional
    Chuah from Malaysia
    Couple
    Deluxe Room King
    Stayed 1 night in October 2018

    a new 5 stars hotel”

    room is spacious and clean definitely enjoy our stay in Vangohh

    Reviewed October 28, 2018

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    Great to hear that you had a wonderful stay and enjoyed the hotel's facilities on this occasion. Thank you for your kind patronage and we hope to see you again soon. Kind regards, Donny Poon Hotel Manager

    Responded November 19, 2018
    Vangohh Eminent Hotel & Spa
    7.6
    Very good
    Meng from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 3 nights in August 2018

    5 star premier hotel but untrained staff”

    Good hotel with superb facilities but some untrained staff provide unprofessional and lousy services. I'm staying 3 nite with my family and Im face: -Stay til 2 day my 2 access unable to use and I have to look for reception (how could this be?? U guys wan us to stay longer?) - no more ala carte breakfast, changed to buffet at aqua spa but still limited choice. (X even a 3 star buffet breakfast, trust me) coffee machine always out of coffee. Ur chef seriously not a real chef. - wana give a thumb down to aqua spa restaurant staff named SYAA. My wife ask for baby chair and she ask my wife go get one byself, and she was just stand beside her colleage and chit chat... What a relax job. - housekeeping, I'm X sure what happen, we stay for 3 nite and none housekeeping come to clean up the room even we turn on clean up room light, I have to contact reception to clean up by myself. + Thumb up to reception department side, incharge manager and those welcome us, always provide good smile.

    Reviewed August 23, 2018

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    Thank you for choosing Vangohh Premier Hotel and for taking the time to provide feedback regarding your stay. It is always good to hear from our guests as we strive to provide exceptional experiences that Vangohh is well known for. Whilst, I am disappointed to hear about the shortfall in services. Will take note of this for further improvements. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded August 29, 2018
    Vangohh Eminent Hotel & Spa
    8.4
    Excellent
    Ann from Singapore
    Group
    Deluxe Room Twin
    Stayed 3 nights in April 2018

    New and nice hotel”

    We are here to visit relatives, this hotel is very comfortable, new, clean, staff is very good. Facilities wise, It is not fully operated ( spa is not open) But all the others mentioned in the website shd be opened , tried the Ben Ran and Hutong , they are of good standard. Will be definitely happy to stay here again.

    Reviewed April 12, 2018

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    Thank you for choosing Vangohh Premier Hotel and for taking the time to provide feedback regarding your stay. It is always great to hear from our guests as we strive to provide exceptional experiences that Vangohh is well known for. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded June 09, 2018
    Vangohh Eminent Hotel & Spa
    7.6
    Very good
    Noni from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 1 night in December 2018

    Clean and comfortable ”

    Pros... Elegant hotel, friendly counter staff, big swimming pool, sauna room, clean and nice room. This hotel even provide digital weight scale and bath robe in the room. Cons....quite far from Penang Island. No iron in room. Toooooo simple breakfast (is it halal?). Smell of liquor too strong near the lobby. Note : mostly occupied by Chinese

    Reviewed December 15, 2018

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    Thank you for choosing Vangohh Eminent Hotel & Spa and for taking the time to complete our guest survey. It is always great to receive feedback from our guests as we strive to provide exceptional experiences that Vangohh is well known for. Please accept our apologies for the inconvenience caused. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Myolie Chai Front Office Manager

    Responded March 13, 2019
    Vangohh Eminent Hotel & Spa
    10.0
    Exceptional
    Shakti from Malaysia
    Couple
    Zen Theme Room
    Stayed 1 night in September 2020

    Best premium hotel”

    Was a great visit, good staff and very helpful. Location not an issue going here. Free parking with security. Hutong cafe bar was great. Few facilities closed due to COVID19. Room with jacuzzi was very very great with music and light function. Very nice pleasent room and hotel environment. No any disturbance on surrounding. Booked 2room for 2night. Harmonious/zen and deluxe king. Such a memorable and lovely stay.

    Reviewed September 10, 2020

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    10.0
    Exceptional
    Chong from Malaysia
    Family with teens
    Deluxe Room King
    Stayed 1 night in January 2020

    excellent!!!”

    The reception staff was nice, the room is nice and neat. especially the swimming pool, the facility was great. The most i felt disappointed of the breakfast they serve, not enough manpower and the dish is very less serve. i will thought there was great to having the breakfast in the hotel yet i feel sadly to taking it

    Reviewed January 21, 2020

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    DearChoong, Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments and we look forward to seeing you on your next trip !

    Responded August 25, 2021
    Vangohh Eminent Hotel & Spa
    8.0
    Excellent
    Lynn from Singapore
    Business traveler
    Deluxe Room Twin
    Stayed 1 night in October 2019

    New, clean and free mini bar 👏🏻”

    Its a new hotel; every floor has a different theme. I was on the oriental floor, the room was clean and decor was simple, yet the oriental character was obvious. Breakfast spread was simple and sufficient. I enjoyed and like the cappuccino from Arnold’s Cycling cafe very much! I was on the L7 but could still hear the bass beat from the HuTong bar! Saved by comfy bed and pillow. There are not much in the vicinity and a good 50mins - an hour from the airport. Plan ahead if travelling between the island and the hotel to avoid the peak hours. Otherwise, it is a nice hotel.

    Reviewed October 08, 2019

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    8.8
    Excellent
    Sandy from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 1 night in June 2018

    Nice Hotel and Great Swimming Pool”

    Very short trip for this time round, didn't explore much facilities of this hotel but the swimming pool are absolutely great! My kids love it very much! Breakfast selection limited but not bad, free flow of orange juice. The staffs from housekeeping also very helpful and patient to solve our problem in water pressure matter

    Reviewed August 10, 2018

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    Thank you for choosing Vangohh Premier Hotel and for taking the time to provide feedback regarding your stay. It is always good to hear from our guests as we strive to provide exceptional experiences that Vangohh is well known for. Thank you for your positive comment on our staff which will deeply motivate them to the highest level. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded August 11, 2018
    Vangohh Eminent Hotel & Spa
    9.2
    Exceptional
    Elaine from Malaysia
    Family with young children
    Deluxe Room Twin
    Stayed 2 nights in April 2018

    Exceptional”

    Great hotel, comfortable and clean room with friendly and helpful staff. Facilities such as car park, swimming pool, restaurant etc are of great quality. Will definitely stay again in future.

    Reviewed April 09, 2018

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    Thank you for choosing Vangohh Premier Hotel and for taking the time to provide feedback regarding your stay. It is always great to hear from our guests as we strive to provide exceptional experiences that Vangohh is well known for. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded June 09, 2018
    Vangohh Eminent Hotel & Spa
    9.2
    Exceptional
    nurul from Malaysia
    Family with young children
    Deluxe Room Twin
    Stayed 1 night in December 2018

    Best hotel to bring your child”

    I really2 enjoyed my one night stayed at this hotel. My children really have fun with the pool with slide they provide. Even the location a bit far from the town but easy to find. Just using a waze. Will coming back again next time.

    Reviewed December 03, 2018

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    We are thrilled to know that you had an excellent experience on this occasion as it is our mission to completely delight and satisfy our guests. We look forward to see you soon and thank you for staying with us. Kind regards, Myolie Chai Front Office Manager

    Responded March 13, 2019
    Vangohh Eminent Hotel & Spa
    8.8
    Excellent
    TEE from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 1 night in May 2018

    Hidden gems in Penang”

    Thumb-up for those hoteliers even showing positive attitude in puasa time. The water theme park is well-designed with safety features & suitable for young kids. Whole hotel & even cafe is gorgeous & clean & cooling. But just a lot flies due to nearby chicken farm (according to staffs). Pls seriously look into flies issue as it really affected our appetite although nice environment with live band.

    Reviewed June 02, 2018

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    Thank you for choosing Vangohh Premier Hotel and for taking the time to provide feedback regarding your stay. It is always great to hear from our guests as we strive to provide exceptional experiences that Vangohh is well known for. We do hope to welcome you back with us again in the not too distant future. Please let me know if I can be of further assistance. Kind regards, Donny Poon Hotel Manager

    Responded June 09, 2018
    Vangohh Eminent Hotel & Spa
    8.0
    Excellent
    Kumutha from Malaysia
    Family with young children
    Deluxe Room King
    Stayed 1 night in December 2020

    Could’ve been better”

    I made several bookings with several IDs.. so in total we stayed for 4 nights.. overall more to improved. The bathroom door was hard to close .. complained to the staffs.. and they ask us to book executive room in where we needed to pay more.. we declined and finally room was changed.. the manager did a good job compared to the front desk staffs.. However, there were banging noises from upstairs when we were napping.. overall a turn off in that aspect.. i do expect more since it’s a 5 stars hotel..

    Reviewed December 14, 2020

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