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Valero Grand Suites by Swiss-Belhotel (Multi-Use Hotel and Staycation is Allowed)
Makati, Manila, Philippines - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Makati, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Intramuros. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Highlights
Safety Seal
The Safety Seal is issued by the Department of Tourism to affirm that this accommodation establishment is compliant with the minimum public health standards set by the government and uses a contact tracing application.
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the Coronavirus (COVID-19) situation, the property may only accept guests in accordance with government guidelines and restrictions. The property may also request additional documentation from guests to validate identity, travel itinerary, and other relevant information. Certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information."
Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Fitness center
Check-in/out [express]
Luggage storage
Exceptional! Clean Hotel. Brilliant staff all round, always smiling and welcoming. Super Breakfast!”
From the moment we arrived, we received a warm welcome. Ashleigh at the reception desk did our check in very efficiently and we were given an upgrade at no cost... A three bedroom apartment with balcony! It was a wonderful spacious apartment with amazing views. Everything worked perfect in the apartment , the beds were comfortable and after a very long flight, we had a good night's sleep. The apartment was cleaned daily, new clean towels and complimentary water bottles provided daily too. Breakfast was Super, the choices from the buffet was excellent. Another bonus is the swimming pool, the pool area is well looked after, great place to unwind. Well done to all staff at Valero Grand Suites, you made our stay there very special.
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Great choice”
Stayed here for quarantine with my little kid. First impression at first night, clean and spacious, but I was disappointed about the shower head leaking, splashing out and flooding the bathroom. The following night I figured out how to fix the leak, so that made it all better. There was a strong smell of probably the cleaning agents they used in the bedroom that took 3 days to die down even after frequent spraying of air freshener. There were no pots and pans in the kitchen, but make sure to ask the housekeeping about whatever you think are missing and you need. They kindly and promptly provided - pots, pans, laddle, 5-gallon water bottle, dishwash soap, scrub, etc! All the staff are courteous and prompt. The food from the in-house cafe was also beyond expectations. My most favorite part though, was the INTERNET! I had to work remotely full-time during quarantine, I had a lot of remote sessions and sites open while my kid also watching on youtube, but I never had a frustrating moment.
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The Staff workers are great!”
Their staff workers are very helpful especially Camille. She made sure that my trip from the airport to the hotel is easy and safe . My room is nice and comfortable. The amount I paid for the hotel was so worth it! They have good AC unit, hot running water, bigger refrigerator than what I expected. Just make sure to let them know ahead of time if you will be needing a microwave oven in your room or not as it is not always available per room.. They have good menu options for the food though. I didn’t pay for it during booking so I will just order food if I want to. Other than that…. so far so good!
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Thank you for taking the time to leave a review. We are pleased to hear that you felt our standard of hygiene and sanitation were very high and found the team to be professional. We look forward to welcoming you again soon, under better circumstances.
Wonderful quarantine experience!”
We spent 5 nights here for our quarantine stay. Me and my wife travelled all the way from US to spend our vacation in Manila. We communicated to Valero through “viber” for our requests and questions about the quarantine procedures and with regards to our stay in general. Their staffs are very helpful and prompt in answering my questions. I would like to mention and thank “KEVIN” who helped us in our entire stay. He made sure that our stay will be “comfortable” and memorable in every possible way. Cheers!
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We appreciate the time and effort you have spent to share your valuable comments. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to your next visit!
Good value for Quarantine Stay”
I stayed here for 10 days. You are allowed only one food delivery. Since my room had a kitchenette, I had groceries delivered and cooked my meals for the duration of my stay. I ordered their Pancit Bihon, and it was absolutely delicious, must recommend it. Also my room came with no microwave, I asked upon check in from the staff if I can request and they said yes. The next morning when I called house keeping, the lady I spoke to was talking to her supervisor and the supervisor was speaking in a rude tone that I can't get a microwave. I was just inquiring if I can get one. I found that situation to be the only issue during my stay. Otherwise, you have to ask house keeping for cooking utensils like a cutting board, cutting knife and pot. The room only had 2 coffee cups, 2 large plates and small plates and 2 of each cutlery. I brought my own frying pan from back home just in case the supplies ran short. Make sure you call housekeeping regarding that.
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We are sorry to hear that you were disappointed during your stay. Your feedback is highly appreciated and will help us to improve. Rest assured that we will escalate your concern. Thank you for staying with us!
Highly recommended for staycation for families and friends”
The 3BR unit we rented was very spacious even though it was the cheapest deal in Agoda. Rooms were clean. The living and dining room were big enough for families and friends to converge. However, the sofa and dining table were really small (for a 3BR unit) and there were only 4 dining chairs. We had to ask for monoblock chairs. There was a fully functional kitchen and laundry area. The building was surrounded by restaurants, fast food and 24/7 convenience stores. Frontdesk staff were very helpful and polite. Will definitely come back.
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Great Quarantine Time”
The place is clean and neat and sanitized. I have only one kidney so my diet have to be specific- I ate mostly fruits and veggies and no salt and they accommodated me. There is no microwave in my room but I have a stove. I heated my food using the stove and the pots and pans provided. Just ask for any help from the staff and they will do everything they can within reason to help you. This is my second stay in this hotel and I am not disappointed.
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Dear Maria, Thank you for choosing to stay in our Hotel agian. It was a pleasure being of service to you and your feedback is highly appreciated. Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. The Management
The best experience!”
I arrived on Monday from the airport and so tired, I checked in and encounter an attitude lady in the front desk name Janna, don't like the way she talk and her guts. After dealing with front desk went straight away to my room. It’s fine and have some minor inconvenience which don't want to tell as I reported this to the front desk and I have Jen to help me and let me change room which is overall make my experience great! Best view and best room upgrade ever. Me and my friend enjoy the whole stay, oh the guards are beyond helpful and make my whole stay amazing, oh not to mention the resto guys are the nicest people. Thank you! Highly Recommended! Best customer service, thanks to Jen! ♥️
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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!
Big and clean place plus they made all transactions very easy”
I did my quarantine in this hotel and everything went smoothly. I booked the one-bedroom suite and I love that the room is spacious and clean. I also love the staff here because they made all transactions very easy for me (from airport transport up to the very last day of my quarantine). I would definitely recommend this hotel to my friends back in Guam who want to travel to the Philippines during pandemic.
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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!
Perfect for Groups”
Was looking for a place that can accommodate a group of 6. We booked the two bedroom suite and was impressed. The check in and check out process was really quick. Unit was spacious and clean. Also, we didn’t expect to see 4 toilets inside. They also have a washing machine. Staff were absolutely nice and helpful. Would stay there again. Highly recommended. :)
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Super accommodating and friendly staff!”
Our entire stay here for the 10 days quarantine went so smoothly and hassle free. Every single staff that works there are very accommodating, friendly, and helpful. The room was very clean. We enjoyed having a kitchen that allowed us to cook our meals daily. Would highly recommend this place to anyone and would certainly be back again here 😊 Thank you Valero’s staff members! You guys are amazing!
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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!
just like @ home”
I made the booking for somebody else & was told that their stay was awesome!!! staff were all friendly & accommodating, very clean room specially the location 'twas just like in the heart of Makati City and OH! by the way they felt just like @ home away from home... good job guys 5 Stars
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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!
Perfect location”
It's located right in a street punctuated with nice restaurants. It's also close to the Salcedo weekend market and to two parks where you can do your morning walk. The staff are very accommodating and pleasant to work with. During our stay, we always went home to a clean room. We love this place.
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Delightful!!!”
I had a wonderful experience at the Valero.. Every staff member I encountered, from the guard to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my family and friends..
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Dear Lovely, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. It is rewarding to note that we merit a very satisfactory rating from you and that you enjoyed the facilities and services of our hotel. We look forward to serving you again soon. The Management
VERY GOOD HOTEL ”
I stayed at this hotel several times while I was in Manila. This means this hotel accommodated my needs for comfortable stays in the city. I find very few con factors about this hotel. I commuted to the Greenbelt (big shopping mall complex) on foot for food and shopping everyday and that's my daily exercise. I hope they will welcome me again when I stay there next time.
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Ideal place to stay with value for money”
Went with a close friend. So nice how we're able to stay in without any hassle cause the usual necessities are there. Check in and out went smoothly as well. Each time a staff sees you, they greet you warmly. Overall, it was a good stay and I would reco this with other friends. Also, if you're one to love going out late afternoon to night time – or maybe brunch or lunch! whichever floats your boat – there are a LOT of walkable dining and drinking places!
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Dear Rameya, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! I am very pleased to hear that you and your friend had an enjoyable stay with us. We know the importance of quality time, so we're delighted that you chose our hotel for your stay. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Very accommodating”
Wanna say thank you for Valero Grand Suites by Swiss-belhotel staff for doing everything they can just to accommodate guest especially during in this challenging time and I understand protocols which we have to go through, You did all great job! Thank you and I highly recommend this place with spacious room and clean.
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We appreciate the time and effort you have spent to share your valuable comments. We are glad that we have exceeded your expectations. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!
Great Service and Location”
I was accommodated by their staff during my stay here. I had a business meeting that's close to this hotel. They have great service, great location and clean rooms! Kudos! We'll book soon.
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We appreciate the time and effort you have spent to share your valuable comments. We look forward to your next visit to Valero Grand Suites by Swiss-Belhotel!
The best stay ever”
The hotel staff are very nice and has the keenest eye for detail even when it is unspoken. They knew that it was our child’s birthday. They surprised her with a cake and a greeting card, making her feel like a VIP! The simple gesture was so precious. She now wants to go back with the rest of the family and wants to become a hotelier just like the awesome hotel staff who made her feel special.
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Dear Michelle, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! I am very pleased to hear that your family had an enjoyable stay with us. We know the importance of family time, so we're delighted that you chose our hotel for your stay. It is our goal to continuously exceed the expectations of our valued guests, so we strive to be the best in all that we can offer. We look forward to welcoming you in the near future under better circumstances. Your Valero Grand Suites by Swiss-Belhotel
Worth the money!”
Jerome of front desk was super courteous and helpful. Plus points because they have a weighing scale too for luggages lol. The room looks like a condotel. It’s clean too. I would love to book here again!
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Dear Gisel, Thank you for staying at Valero Grand Suites by Swiss-Belhotel! It was a pleasure being of service to you and your feedback is highly appreciated. It is rewarding to note that we merit a very satisfactory rating from you and that you enjoyed the facilities and services of our hotel. Also, Our team is trained to go beyond the extra mile to assist our guests' needs with Passion and Professionalism™ and we are glad that we have succeeded in making your stay a pleasant one. We look forward to serving you again soon. The Management