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U Hotel Penang
U Hotel Penang
U Hotel Penang
U Hotel Penang
U Hotel Penang
U Hotel Penang
U Hotel Penang

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8.2

Excellent

4,495 reviews

4,495 reviews

Housekeeping207
Car Park35
Shops10
See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Kek Lok Si Temple 6.0 km
Chew's Jetty 8.2 km
Khoo Kongsi 8.3 km
Armenian Street 8.3 km
Cheong Fatt Tze - The Blue Mansion 8.8 km
Pinang Peranakan Mansion 8.8 km
Penang Fort Cornwallis 9.4 km
Entopia 14.0 km
Escape Theme Park 14.2 km
Batu Ferringhi Beach 14.4 km
Nearby landmarks
klinik health plus 150 m
Tesco Extra Sungai Dua 230 m
Tasik Aman 330 m
Kinik Perdana 340 m
Tasik Harapan 350 m
USM Footbal Stadium 600 m
Padang Kawad USM 670 m
Bsoft Academy 700 m
Universiti Sains Malaysia 730 m
Parking Area - USM 740 m

U Hotel Penang

676, Jalan Sungai Dua, Gelugor, Penang, Malaysia, 11700 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Gelugor part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion.

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Highlights

990 meters to public transportation

Check-in [24-hour]

Complimentary WIFi in all rooms

A/C

Daily cleaning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Complimentary WIFi in all rooms

Luggage storage

Contactless check-in/out

Coffee shop

Laundry service

Safety deposit boxes

This property is in high demand!

10 travelers have booked today.

Value for money8.1
Distance to city center27.8 km
Location rating8.2
Nearest airportPenang International Airport (PEN)
Distance to airport6.7 km

Rooms available at U Hotel Penang

Very good
Room comfort & quality

7.9

Regular Twin
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Regular Queen
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 double bed
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Deluxe King
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 2 single beds or 1 queen be...
Enter dates to see prices
Standard Twin or Queen
...
  • Room size: 15 m²/161 ft²
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Regular Twin (Luna)
...
  • Shower
Enter dates to see prices
This room features a electric kettle, satellite TV and air conditioning. Includes a desk, safe and shower.
...
    Enter dates to see prices
    Triple Room Panoramic
    ...
      Enter dates to see prices
      豪华房(特大床)
      ...
        Enter dates to see prices

        Frequently asked questions

        Does U Hotel Penang have a hot tub?

        U Hotel Penang does not have a hot tub.

        What time is check-in and check-out at U Hotel Penang?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to U Hotel Penang?

        For those who wish to drive their own cars, U Hotel Penang has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

        Can special events be hosted at U Hotel Penang?

        You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at U Hotel Penang. Small or intimate events like birthday parties can also be accomodated. Audio-visual equipment service is offered to help your event go smoothly.

        Can business events be hosted at U Hotel Penang?

        On-site venues and convenient event services make U Hotel Penang an ideal choice for hosting conferences. Free Wi-Fi is available to help your business event or meeting a successful one.

        What is the smoking policy at U Hotel Penang?

        U Hotel Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest train, metro, or bus station to U Hotel Penang?

        The closest train, metro, or bus station is Penang Intercity Bus Terminal, 980 m away from U Hotel Penang.

        What restaurants are nearby U Hotel Penang?

        U Hotel Penang is located in Gelugor, famous for good restaurants such as Nasi Kandar Pelita, Sungai Dua, Maxim Dim Sum Restaurant and 43 Cafe.

        What are popular attractions near U Hotel Penang?

        U Hotel Penang is located in Gelugor area, which is famous for attractions such as Jalan Pantai Jerjak 10 Neighbourhood Park, Museum & Galleries Tuanku Fauziah and Putra Place Play Park.

        What popular natural sightseeing spots are close to U Hotel Penang?

        U Hotel Penang is located within Gelugor, which makes it conveniently close to natural sights including Bukit Gambier, Bukit Relau and Bukit Hijau.

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        See map

        Explore the neighborhood

        What people love about U Hotel Penang

        • 10

          Exceptional
          Cleanliness

          "Nice, clean and ideal place to stay"

          Parjeet

          |

          June 16, 2022

        • 8.8

          Excellent

          "Good parking area, gated."

          Ainin

          |

          June 16, 2022

        • 10

          Exceptional

          "Overall was perfect"

          Afizi

          |

          June 11, 2022

        Property ranking|Compared to 2,313 Penang properties
        See all rankings
        Room comfort score
        7.9/10
        Cleanliness score
        8.5/10
        Service score
        8.3/10
        Value for money score
        8.1/10
        Better than
        95
        %
        of Penang properties
        Better than
        90
        %
        of Penang properties
        Better than
        88
        %
        of Penang properties
        Better than
        87
        %
        of Penang properties
        Overall rating:

        8.2

        Excellent
        4,495 reviews
        Cleanliness
        8.4
        Facilities
        7.5
        Location
        8.2
        Read all reviews >
        What travelers say they love:
        Very strategic location to experience local life.
        Danielle from Malaysia
        Solo traveler
        More about U Hotel Penang

        More about U Hotel Penang

        U Hotel Penang

        Never miss a single attraction in Penang when staying at U Hotel Penang. Getting around in Penang is easy when staying at this hotel, strategically placed right in the heart of the city.
        Have a hassle-free trip while enjoying the services and amenities offered by U Hotel Penang. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by U Hotel Penang makes it easy to plan your day trips, sightseeing, and more around Penang. Guests can enjoy free parking right at the hotel.
        Front desk services including luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at U Hotel Penang thanks to the hotel's laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
        Smoking is allowed only in the designated smoking areas provided by hotel.
        Enjoy the services offered at U Hotel Penang from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the in-room video streaming is provided in some rooms. In some select rooms, you can find a coffee or tea maker and bottled water at your disposal.
        It's good to know that a hair dryer and toiletries are provided in some guest bathrooms.


        Dining and things to do

        Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel.


        Around the property

        Don't miss out on all that Penang has to offer during your stay at U Hotel Penang. Multiple day trip options await you and your travel group close to U Hotel Penang, starting with visits to Chew's Jetty located just 8.1 km away. Cheong Fatt Tze - The Blue Mansion is located 8.7 km away, and is one of the most famous tourist spots to visit and photograph.


        Reasons to stay here

        Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 91% of the city's other accommodations.
        Past guests love the cleanliness here, ranking it higher than 89% of the city's accommodation.
        Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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        Amenities and facilities
        Very good
        Facilities

        7.5

        Most talked about facilities

        Housekeeping

        132 mentions

        Internet

        32 mentions

        Food & Dining

        20 mentions

        Breakfast

        12 mentions

        Languages spoken

        • English
        • Chinese [Mandarin]
        • Malay

        Accessibility

        • Wheelchair accessible

        Internet access

        • Complimentary WIFi in all rooms
        • Internet services
        • Wi-Fi in public areas

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Rooms sanitized between stays
        • Sanitized kitchen and tableware items
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Coffee shop

        Services and conveniences

        • Air conditioning in public area
        • Contactless check-in/out
        • Daily cleaning
        • Disabled facilities
        • Elevator
        • Food delivery
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area

        Access

        • CCTV in common areas
        • CCTV outside property
        • Check-in [24-hour]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Smoke alarms

        Getting around

        • Car park [free of charge]
        • Car park [nearby]
        • Car park [on-site]
        • Rental car
        • Taxi service

        Available in all rooms

        • A/C
        • Clothes rack
        • Coffee/tea machine
        • Complimentary drinking water
        • Desk
        • Hair dryer
        • Individual air conditioning
        • Linens
        • Lock box in room
        • Non-smoking
        • Phone
        • Private bathroom
        • Satellite/cable channels
        • Shower
        • Toiletries
        • Towels
        • Wi-Fi [complimentary]
        Location
        676, Jalan Sungai Dua, Gelugor, Penang, Malaysia, 11700
        Excellent
        Location

        8.2

        Airports

        • Penang International Airport (PEN)
          6.7 km 14 min drive
        • Sultan Abdul Halim Airport (AOR)
          94.7 km

        Public transportation

        • Penang Intercity Bus Terminal
          990 m
        • Penang Hill Railway Station
          6.7 km

        Hospital or clinic

        • klinik health plus
          150 m

        Shopping

        • Gurney Plaza
          9.7 km

        Convenience store

        • 7 Eleven
          130 m

        Cash withdrawal

        • ATM
          120 m
        What's nearby

        Popular landmarks

        • Kek Lok Si Temple
          6.0 km
        • Chew's Jetty
          8.2 km
        • Khoo Kongsi
          8.3 km
        • Armenian Street
          8.3 km
        • Cheong Fatt Tze - The Blue Mansion
          8.8 km
        • Pinang Peranakan Mansion
          8.8 km
        • Penang Fort Cornwallis
          9.4 km
        • Entopia
          14.0 km
        • Escape Theme Park
          14.2 km
        • Batu Ferringhi Beach
          14.4 km

        Nearby landmarks

        • klinik health plus
          150 m
        • Tesco Extra Sungai Dua
          230 m
        • Tasik Aman
          330 m
        • Kinik Perdana
          340 m
        • Tasik Harapan
          350 m
        • USM Footbal Stadium
          600 m
        • Padang Kawad USM
          670 m
        • Bsoft Academy
          700 m
        • Universiti Sains Malaysia
          730 m
        • Parking Area - USM
          740 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-3 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 4-11 year(s)
        Must use an extra bed
        If you need an extra bed, it will incur an additional charge.
        Guests 12 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • The property requires a refundable security deposit of MYR 200 upon check-in.
        • Extra bed is not available at this property.
        • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from15:00
        • Check-out until12:00

        Getting around

        • Distance from city center27.8 km
        • Travel time to airport (minutes)14

        The property

        • Non-smoking rooms/floorsNO
        • Number of rooms 128
        • Year property opened2014

        Reviews of U Hotel Penang from real guests

        Provided by verified guests of Agoda
        8.1
        /
        10
        Cleanliness8.4
        Facilities7.5
        Location8.2
        Room comfort and quality7.9
        Service8.3
        Value for money8.1
        High score for Penang
        Rating
        9+ Exceptional (285)
        8-9 Excellent (167)
        7-8 Very Good (324)
        6-7 Good (129)
        <6 Below Expectation (145)
        Time of the year
        Mar - May (240)
        Jun - Aug (276)
        Sep - Nov (274)
        Dec - Feb (260)
        All guests (2,857)
        All room types
        All languages

        Show reviews that mention 

        Showing 1,050 verified guest comments
        12345
        10.0
        Exceptional
        elaineysn_0805@hotmail.com from Malaysia
        Couple
        Regular Queen
        Stayed 2 nights in August 2020

        Overall good!”

        It was my 2nd time staying here. Quite new place and clean, staffs are helpful too. I had booked a queen size bed, my friend’s was a king size bed room. Differences will be king size bed look has an extra small fridge and slightly bigger space and bed. (Really slightly bigger). Location wise, 15-20 mins to Georgetown, can refer to google map for food location. Pinang peranakan mansion is a pretty good historical place to go. Other than that, not recommend to go to museums (very lame and ticket is very expensive). Please do check the opening hours as some of the places were closed due to MCO/RMCO. Most of the locations are nearby (walking distance 5-10 mins) but you are recommended to drive cause it is super duper hot! Also, remember to download the Penang parking app if you are driving because the clamping is everywhere in town til 6pm is I’m not mistaken. Likewise, you can go to Karpal Singh for a night walk, for now it is open until 12am only btw. Recommend to try Penang laksa, 鸭蛋炒粿条,福建面, Nyonya kuihs and kopi peng is a must too. Basically all the food and drinks in Penang is very good 10/10. Hehe. Add on, 20-30 mins to Penang hill. 3-5 mins. Very hot, don’t get con by those photo taking asking for RM5/10, not really worth the money. Remember to bring your IC and travel/working visa so that you’re entitled for 2ways ticket of RM12, normal price is RM40 (if I’m not mistaken, go to the main door there will be board showing the exact price ok). If you have time, can go to Butterworth or Bukit Mertajam anyway. More food! 😋 if it’s 3D2N, staying in town will be better so that you won’t waste much time at travelling from a place to another place. Last thing I could remember, nearby this hotel, down the road there is one dimsum shop (美食之家), very long queue, can go earlier. If can wake up early, more choices in town or Butterworth will be a better choice. Convenience stores down the road as well. 👍🏻

        Reviewed August 14, 2020

        See room deals

        10.0
        Exceptional
        Lesster from Singapore
        Business traveler
        Regular Queen
        Stayed 3 nights in December 2016

        A very pleasant hotel to stay.”

        I have been traveling to Penang for about 4 times this year and I never consider any other hotel but only U hotel is on my mind. The hotel really gives you the "home away from home" kind of feeling. My stay has always be well taken care of by the hotel staffs, namely Naz, Iman, Sugen and Stefenie. During this trip, I misplaced my key card and according to hotel regulation, I was supposed to pay for the replacement. Iman was handling the case but to my surprise, someone found my key card and return it to the hotel. I really appreciate Iman 's honesty that he told me that I was lucky because someone found my key card and I do not have to pay for the replacement. This is the kind of working relationship that I respect very much. For all future stay in Penang, I need not have to consider anywhere but only U hotel is where I will stay. Thanks Iman, you are a man of honesty. Regards Lesster Leow CEO ApiWorld Rwanda Ltd

        Reviewed December 25, 2016

        See room deals

        9.2
        Exceptional
        NORHANIDA from Malaysia
        Group
        Deluxe King
        Stayed 2 nights in October 2018

        Second time”

        First time I stayed in the twin bed room, this time in the king size bed room. The room is clean, and the bed comfortable. The rooms in U Hotel isn't very big for people who need to move around especially not suitable for wheelchair users. The bathroom is wonderful. No bathtub just straight forward shower. Toiletries provided. There's also a hairdryer, 2 bottled water, coffee/tea stuff. The parking space is ample. Food choices around the hotel is great. There's the cafe/bakery next to the hotel. 10% off for hotel guests. There's foodcourt at Tesco Extra, lots of Chinese restaurants, Mcdonalds, Pizzahut, Baskin Robbins, KFC, Arab food at nearby shoplots (walking distance 3-5 minutes). You can take Grab or bus from in front of the hotel. USM is 3 minutes away, Komtar is 10 minutes, airport about 15 minutes. To note there's a RM100 deposit when you check in and an extra RM2 per day hotel tax eventhough you've paid full through Agoda. And there's no refund if you check out early.

        Reviewed October 24, 2018

        See room deals

        Dear Ms. Norhanida, Thank you for spending your time to review us. We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. Cleanliness is always our top priority to ensure our guests are comfortable staying in U Hotel Penang. We hope to see you again whenever you're back in Penang! Thank you!

        Responded December 12, 2018
        U Hotel Penang
        8.4
        Excellent
        Suzanne from Malaysia
        Family with teens
        Regular Twin
        Stayed 3 nights in December 2016

        Value for money for a short stay”

        We came into Penang for a short trip over Christmas, and as we would be spending almost the whole day out of the room either exploring Penang or at our relative's home, this hotel was the perfect place for a comfortable night's sleep. Location was perfect as it wasn't too far from town. The rooms and bathroom were small but expected for a boutique hotel. Prices were relatively cheaper than bigger hotels due to the festive season. Sufficient parking behind the hotel. There is a lovely bakery downstairs should you need breakfast. Other basic amenities were provided in the room. Cleanliness satisfactory, especially for the bathroom. Overall, an ideal place to stay for those not looking for a full fledged hotel in Penang and for those who'd like to save a little money while still getting a clean and nice room!

        Reviewed April 29, 2017

        See room deals

        8.8
        Excellent
        Ai from Malaysia
        Couple
        Regular Queen
        Stayed 2 nights in July 2017

        Good value for money, clean and comfortable stay!”

        Had a wonderful 4 nights stay at U Hotel Penang. The room condition was good, shower and bathroom was great, but must remember to book a deluxe king room if you are a light sleeper like me. Deluxe king room is facing the back of the hotel so you won't be disturbed by the noises on the main road. Overall satisfied with this boutique hotel. Will revisit in future!

        Reviewed August 01, 2017

        See room deals

        10.0
        Exceptional
        Shirleywatie from Malaysia
        Solo traveler
        Regular Queen
        Stayed 1 night in February 2019

        Great hotel, staff very helpful n love the environment n ambience in the hotel.”

        The best budget hotel that I ever stayed. The hotel is very very clean, safe, surrounding n ambience is very warm and most of the staff is very friendly n helpful. The best U hotel Penang n I am surely will always come back. Thank you for the great service.

        Reviewed February 04, 2019

        See room deals

        Dear Shirleywatie, Thank you for spending your time to review us. We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. We hope to see you again whenever you're back in Penang! Thank you!

        Responded March 11, 2019
        U Hotel Penang
        9.0
        Exceptional
        FIFA from Malaysia
        Business traveler
        Regular Twin
        Stayed 3 nights in August 2015

        The best stay!”

        Location, Comfort, Cleanliness

        My stay at U Hotel was a meaningful one! Staff are very friendly and helpful, location is very strategic; easy access to lots of dining places, self-service laundrette, Tesco, convenience store etc. ATM machines are everywhere. Food is super nice. Night market is every Saturday, along the road opposite the hotel. Hotel rooms are comfy but not spacious. I booked a room with 2 single beds, room is very tiny and space is limited. No mini bar in the room. Everything else is fine. I am madly in love with every decoration the hotel has. I will surely come again!

        Reviewed September 18, 2015

        See room deals

        9.2
        Exceptional
        LAI from Malaysia
        Couple
        Regular Queen
        Stayed 5 nights in March 2019

        Exceptional”

        Location is good, Tesco is just few steps from the hotel, a lot of eateries around the hotel. Front staff are in good manner, I found out that the room air con was not working properly, they help me to change to another room immediately. But the price is slightly higher if compare to hotels in another area of Penang.

        Reviewed March 31, 2019

        See room deals

        Greetings from U Hotel Penang! We are thankful for your review.We appreciate your feedback. We will look in to the issue and rectified it to improve our service. We hope to see you again whenever you're back in Penang! Thank you.

        Responded April 23, 2019
        U Hotel Penang
        9.2
        Exceptional
        Rita from Indonesia
        Solo traveler
        Regular Queen
        Stayed 2 nights in November 2018

        Comfy hotel near airport”

        Clean hotel. It takes 15mnts to the airport. Beside the hotel there’s a supermarket, you also can find eatery there. near to queensbay mall (where the Penang marathon start and finish as well). In front of hotel there’s Saturday night market, so you can go for walk to look around and buy anything you like (mostly Chinese food)

        Reviewed November 26, 2018

        See room deals

        Dear Rita, Greetings from U Hotel Penang! Thank you for spending your time to review us.Cleanliness is always our top priority to ensure our guests are comfortable staying in U Hotel Penang. We hope to see you again whenever you're back in Penang! Thank you! Regards, Jin Tao

        Responded December 12, 2018
        U Hotel Penang
        8.8
        Excellent
        Shashi from Malaysia
        Business traveler
        Regular Twin
        Stayed 2 nights in January 2017

        Great hotel!”

        If you are looking for a clean and a nice hotel with low budget than u hotel will be the choice. However the wifi here is super slow and wont work most of the time.please bring your own mobile data if you are travelling and depends alot on google for local info. Other than the wifi issue The hotel has a strict non smoking policy which is great for family and kids.highly recommended for families because very near to airport and various choices of food in walking distances.

        Reviewed January 22, 2017

        See room deals

        9.2
        Exceptional
        Lian from Malaysia
        Couple
        Regular Queen
        Stayed 1 night in November 2018

        To-go hotel when i visit my GF in Bayan Lepas”

        Since I'm on budget when I visit my girlfriend in Penang, this hotel suits all of our needs, since it has good water pressure (lower floor), good parking place, near to my girlfriend's working place. Been here for more than 4 times i think, the aircon was not functioning well in our room on our last visit.

        Reviewed November 07, 2018

        See room deals

        Dear Lian, Greetings from U Hotel Penang! Thank you for review.We hope to see you again whenever you're back in Penang! Thank you.

        Responded December 12, 2018
        U Hotel Penang
        10.0
        Exceptional
        MUHAMMAD from Malaysia
        Business traveler
        Deluxe King
        Stayed 1 night in June 2016

        Superb Hipster Theme Hotel”

        A very-very nice hotel. Very close to USM Penang. Very close to shop lots. Room is very hipster and unique. Nice and clean. Comfortable bed and nice bathroom. Highly recommended to all (solo and couple traveler). Maybe not too comfortable for big family. Otherwise highly recommended.

        Reviewed June 04, 2016

        See room deals

        8.8
        Excellent
        Lee from Singapore
        Family with young children
        Deluxe King
        Stayed 1 night in June 2019

        Value for money...”

        If you are looking for cozy, clean, not smelly, friendly, good location...this is the hotel... But, the room is relatively small, just nice for rest & sleep... Having said that, U-Hotel Management should take a look at bathroom drain port. The water is not able to drain fast enough... Other than that, everything is OK..no complain..just compliments!!

        Reviewed June 11, 2019

        See room deals

        Dear Lee, Greetings from U Hotel Penang! Thank you for your kind review. We are glad that you enjoyed your stay with us. We wish you will be able to recommend us to your loved ones and look forward to welcoming you again soon. Regards, U Hotel Management

        Responded June 13, 2019
        U Hotel Penang
        9.2
        Exceptional
        NORHANIDA from Malaysia
        Group
        Regular Twin
        Stayed 1 night in July 2018

        suitable for travellers with little luggage”

        What's great about the hotel? *ample parking space behind the hotel *a restaurant cum bakery next to it *1 minute walking distance to Tesco Extra. *if you walk to the left, about 3 minutes...you'd find a shoplot with Pizza, McDonalds and further up on the opposite side, KFC and an Arabic cuisine restaurant. *there's a bus stop right in front of the hotel *USM is 6 minutes away on the same route *the whole atmosphere is clean and chill, no loud noises What you should be aware of... *no refrigerator *room space is cosy (ie small), not enough for people with loads of luggage like us *ironing room is provided * toiletries (toothbrush, cotton bud, shower cap) provided * tv limited channel, you do get the WB channel *not suitable for elderly/persons with difficulty in using stairs or need space for wheelchair. there is a small side ramp near the hotel, but the room itself is not comfortable for wheelchair users in general

        Reviewed July 22, 2018

        See room deals

        9.6
        Exceptional
        NORHANIDA from Malaysia
        Group
        Regular Queen
        Stayed 1 night in October 2018

        Second time stay”

        The rooms are perfect for people who do not need big space to move around. Last time I had the twin single bed and this time the king size bed. The beds are very comfortable, the room very clean, the bathroom wonderful. No bathtub though fyi. The parking space behind the hotel is great. Tesco Extra is 1 minute walk. There's a cafe downstairs with a bakery. Hotel guests get 10% off and can even order it delivered to the room. Wifi is iffy. The tv keeps getting stuck...more because of the Hypptv/reception rather than the actual television. You can get Grab and bus right in front of the hotel. Complementary toothbrush and such toiletries are provided. No shaver and iron though. There's an ironing room. Lights pretty dim, so sleeping is good, writing not so much. You can walk to nearby shoplots where you can find Mcdonalds, Pizzahut, Baskin Robbins, and a bit further away is KFC and an arabic food restaurant. It's about 10 minutes from Komtar area by car but only 3 minutes to USM.

        Reviewed October 24, 2018

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        Dear Ms. Norhanida, Thank you for spending your time to review us. We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. Cleanliness is always our top priority to ensure our guests are comfortable staying in U Hotel Penang. We hope to see you again whenever you're back in Penang! Thank you!

        Responded December 12, 2018
        U Hotel Penang
        10.0
        Exceptional
        Ai from Malaysia
        Business traveler
        Regular Twin
        Stayed 3 nights in April 2017

        I really love this hotel”

        I love the pillows in this hotel. The location was great because there are many food joints within walking distance and easily accessible to many parts of Penang Island. The room is clean and the staff are friendly too.

        Reviewed April 13, 2017

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        9.6
        Exceptional
        Minh from Vietnam
        Couple
        Deluxe King
        Stayed 2 nights in February 2016

        Nice hotel, clean and friendly staff”

        I stayed here in 2 days and had a great experience, Nice room and clean, Staff are super enthusiastic. Hotel is so lovely to take the photo, thanks u.

        Reviewed February 17, 2016

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        9.7
        Exceptional
        Diana from Indonesia
        Business traveler
        Regular Queen
        Stayed 1 night in August 2015

        Comfy unique accomodation”

        This hotel has unique design, either the hotel or room layout. It shows the cleanliness, simple but maximum function. Comfortable ambient of the room also nice.

        This hotel suitable for business traveler, since free wifi was at high speed connection and comfy simple working-desk. The location near the bus stop so it's easy to reach to many destination in Penang by this public transportation. Also the staff very smart and helpful.

        Reviewed August 21, 2015

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        10.0
        Exceptional
        Diane from Malaysia
        Couple
        Regular Queen
        Stayed 1 night in September 2020

        Great choice”

        The Malay reception upon our check in was very professional, courteous and polite. There were dedicated parking space for in house guest, we are provided a complimentary parking card. Parking hassle free...thumbs up for that Room were superb good with afforadable price. Room is well kept and maintained cleanliness. We had a pleasant stay and looks like its gonna be our favourite hotel after this everytime we are in Island. Thank you to the staff and management for understanding customer's need and made our stay a memorable ones. Lift is provided so not a probelm for elderly..

        Reviewed September 13, 2020

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        8.0
        Excellent
        Nadia
        Family with teens
        Regular Queen
        Stayed 1 night in October 2018

        For a time constraint traveller.”

        For those who opt for a stay for the night after travelling around the area/Penang, it is very recommended. Not for those who want to have leisure hotel experience though, as the walls are not as soundprooofed so you will hear noises from either the traffic or other guests. Plus this hotel doesnt have pool or restaurant. However, there are a lot of place to eat nearby such as fast food chains like Pizza Hut, McDonalds, KFC, Subway, restaurants of many delicacies such as Pelita Nasi Kandar, Tarim (Arabic food) and various Chinese food courts Tesco too. All in all, it a nice hotel to stay for for some rest after travelling.

        Reviewed October 31, 2018

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        Dear Ms. Nadia, Thank you for spending your time to review us. We are deeply humbled and thankful for such an amazing review. Your appreciation of our property and services are greatly appreciated. We hope to see you again whenever you're back in Penang! Thank you!

        Responded December 12, 2018
        U Hotel Penang
        12345
        This is a popular property. Don't miss out!

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