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Hotel Tugu Malang
Hotel Tugu Malang
Hotel Tugu Malang
Hotel Tugu Malang
Hotel Tugu Malang
Hotel Tugu Malang
Hotel Tugu Malang

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9.1

Exceptional

951 reviews

951 reviews

Food & Dining19
Housekeeping13
Breakfast11
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Alun Alun Tugu

110 m

Monumen Tugu

120 m

Taman Rekreasi Kota

140 m

Museum Malang Tempo Doeloe

180 m

Majapahit Street - Bird Market

210 m

Popular landmarks
Malang City Square

450 m

Jami Great Mosque Malang

620 m

Jodipan Colorful Village

750 m

Malang City Hall Monument

1.8 km

Hawai Waterpark

6.6 km

Closest landmarks
Kayutangan Church

400 m

Malang Tourist Center

410 m

Malang City Square

450 m

Taman Trunojoyo

460 m

Sarinah Malang

480 m

2021

Hotel Tugu Malang

Jl. Tugu No. 3, Malang Center, Malang, Indonesia, 65119 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Malang Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Malang City Square. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Sparkling clean

Located in heart of Malang

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Spa

Swimming pool [outdoor]

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

4 travelers have booked today.

Value for money8.8
Distance to city center0. Km
Location rating9.2
Nearest airportAbdul Rachman Saleh Airport (MLG)
Distance to airport9.8 km

Rooms available at Hotel Tugu Malang

Exceptional
Room comfort & quality

9.1

Superior Deluxe
...
  • Room size: 26 m²/280 ft²
  • City view
  • 2 single beds or 1 double b...
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Raden Saleh Suite
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 king bed
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Executive Suite
...
  • Room size: 37 m²/398 ft²
  • City view
  • 1 queen bed or 2 single bed...
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Apsara Residence
...
  • Room size: 191 m²/2056 ft²
  • City view
  • 1 king bed
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Zamrud of East java Suite
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Honey Moonlight Suite
...
  • Room size: 35 m²/377 ft²
  • Outdoor view
  • 1 single bed
Enter dates to see prices
Honeymoon
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Suite - 1 King Bed
...
  • Room size: 29 m²/312 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Queen Room
...
  • Room size: 39 m²/420 ft²
  • Non-smoking
  • 1 queen bed
Enter dates to see prices
The Babah Suites
...
  • Room size: 29 m²/312 ft²
  • Shower and bathtub
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Tugu Malang?

Check-in is from 12:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Tugu Malang?

Hotel Tugu Malang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Tugu Malang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Tugu Malang has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Malang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Tugu Malang?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Hotel Tugu Malang. A selection of food types including full american and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 157143 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Tugu Malang?

Hotel Tugu Malang features 2 on-site restaurants for your dining convenience.

What is the smoking policy at Hotel Tugu Malang?

Hotel Tugu Malang does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to Hotel Tugu Malang?

Travel by air is easy with Abdul Rachman Saleh Airport only 9.7 km away from Hotel Tugu Malang.

What is the closest train, metro, or bus station to Hotel Tugu Malang?

Train Station Malang is the closest train, metro, or bus station, about 460 m away from Hotel Tugu Malang.

What restaurants are nearby Hotel Tugu Malang?

Restaurants including Splendid Inn, Melati Restaurant and Java Dancer Coffee are popular in Hotel Tugu Malang’s neighborhood which is known as Malang Center.

What popular shopping places are close to Hotel Tugu Malang?

Shopping options in Hotel Tugu Malang’s Malang Center neighborhood include Malang Town Square, Birds and Flower Market Malang and Cyber Mall.

What are popular attractions near Hotel Tugu Malang?

Hotel Tugu Malang’s location in the Malang Center neighborhood makes it close to famous attractions including Malang City Square, Jodipan Colorful Village and Jami Great Mosque Malang.

What popular beaches are close to Hotel Tugu Malang?

Hotel Tugu Malang’s Malang Center neighborhood also includes Kondang Merak Beach, Balekambang Beach and Sendang Biru Beach.

What popular natural sightseeing spots are close to Hotel Tugu Malang?

Hotel Tugu Malang’s nearby natural sights include Rainbow Waterfall, Coban Jahe Waterfall and Firefly Park located in the same Malang Center area.

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See map

Explore the neighborhood

What people love about Hotel Tugu Malang

  • 10

    Exceptional

    "Very cozy hotel ."

    Ravichandran

    |

    September 13, 2022

  • 9.6

    Exceptional
    Staff 

    "The same level of outstanding service - from reception to restaurant staff to spa therapists - was consistently present."

    Carlo

    |

    September 5, 2022

  • 10

    Exceptional

    "You will be very comfortable here."

    Edward

    |

    August 21, 2022

Property ranking|Compared to 1,054 Malang properties
See all rankings
Room comfort score
9.1/10
Service score
9.4/10
Couples review score
9.3/10
Room size
55 sqm.
Better than
99
%
of Malang properties
Better than
97
%
of Malang properties
Better than
97
%
of Malang properties
Bigger than
97
%
of Malang properties
Overall rating:

9.1

Exceptional
951 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.2
Read all reviews >
What travelers say they love:
Stunning decor and the food is truly amazing.
Gordon from Indonesia
Couple
More about Hotel Tugu Malang

More about Hotel Tugu Malang

Hotel Tugu Malang

See more of Malang and spend less time traveling through it, when you stay at Hotel Tugu Malang and experience all the benefits of a truly central location. The true local flavors and culture of Malang are yours with a stay at Hotel Tugu Malang, located just 440 m from the famous Malang City Square.
The superior services and facilities offered at Hotel Tugu Malang will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Malang can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Tugu Malang.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Hotel Tugu Malang. To enhance your stay, some rooms at the hotel come with blackout curtains and air conditioning. The specially-designed rooms at Hotel Tugu Malang offer more than one layout option, including rooms that have separate living room and balcony or terrace. The hotel's in-room entertainment is second to none, with daily newspaper, television, in-room video streaming and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Tugu Malang, where breakfast is provided free of charge. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar and nightclub for some in-house nighttime fun.
If you like to eat in the privacy of your room, Hotel Tugu Malang can arrange to have groceries delivered to your doorstep.
Never let a day go wasted when you're at Hotel Tugu Malang with all the activities and facilities provided. Warm up at the end of the day with a visit to the sauna. The many offerings at Hotel Tugu Malang ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag.
Test your skills! Get competitive with your travel group or other guests, at the hotel's yoga room. No need to go anywhere after dinner -- play with friends or family at the library. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops and souvenir shops.


Around the property

While in Malang, take some time to venture outside of Hotel Tugu Malang. You're sure to want to visit Malang City Hall Monument located 70 m away, among the most sought-after photographs for anyone visiting Malang.


Reasons to stay here

This hotel's facilities score higher than 96% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
This accommodation beats more than 99% of competition in the city on room comfort.

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Amenities and facilities
Excellent
Facilities

9

Most talked about facilities

Food & Dining

43 mentions

Housekeeping

15 mentions

Breakfast

12 mentions

Swimming Pool

8 mentions

Languages spoken

  • English
  • Indonesian
  • Italian

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Nightclub
  • Sauna
  • Spa
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Breakfast [free]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Ironing service
  • Laundry service
  • Library
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathrobes
  • Coffee/tea maker
  • Desk
  • DVD/CD player
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • Mini bar
  • Non-smoking
  • Streaming service like Netflix
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Halal
  • Vegetarian
  • Vegan
  • Gluten-free
  • Buffet
Restaurants on site

Melati Restaurant

  • Cuisine: American, Chinese, Indonesian
  • Menu: Buffet, A-la-carte
Location
Jl. Tugu No. 3, Malang Center, Malang, Indonesia, 65119
Exceptional
Location

9.2

Airports

  • Abdul Rachman Saleh Airport (MLG)
    9.8 km
  • Juanda International Airport (SUB)
    68.8 km

Public transportation

  • Train Station Malang
    460 m
  • Stasiun Jagalan Malang
    1.3 km

Hospital or clinic

  • Hospital syaiful anwar
    620 m

Shopping

  • Malang Town Square
    2.8 km

Cash withdrawal

  • ATM
    110 m
What's nearby

Popular landmarks

  • Museum Malang Tempo Doeloe
    180 m
  • Malang City Square
    450 m
  • Jami Great Mosque Malang
    620 m
  • Jodipan Colorful Village
    750 m
  • Malang City Hall Monument
    1.8 km
  • Hawai Waterpark
    6.6 km
  • Singosari Temple
    12.6 km
  • D'Topeng Kingdom Museum
    16.7 km
  • Coban Rondo Waterfall
    20.0 km
  • Rainbow Waterfall
    24.8 km

Nearby landmarks

  • Alun Alun Tugu
    110 m
  • Monumen Tugu
    120 m
  • Taman Rekreasi Kota
    140 m
  • Museum Malang Tempo Doeloe
    180 m
  • Jalan Majapahit
    210 m
  • Majapahit Street - Bird Market
    210 m
  • Taman Rekreasi Senaputra
    250 m
  • Birds and Flower Market Malang
    270 m
  • Taman Wisata Budaya Senaputra
    350 m
  • Kanjuruhan Stadium
    400 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-7 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 8 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Extra bed is available upon request Superior room types only. Please refer to the individual room descriptions for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from12:00
  • Check-out until12:00

Getting around

  • Airport transfer fee250000 IDR
  • Distance from city center0. Km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)157143 IDR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 49
  • Room voltage220
  • Year property opened1990
  • Most recent renovation2012

Reviews of Hotel Tugu Malang from real guests

Provided by verified guests of Agoda
9.1
/
10
Exceptional
Cleanliness9.3
Facilities9.0
Location9.2
Room comfort and quality9.1
Service9.4
Value for money8.8
High score for Malang
Rating
9+ Exceptional (342)
8-9 Excellent (113)
7-8 Very Good (63)
6-7 Good (16)
<6 Below Expectation (22)
Time of the year
Mar - May (129)
Jun - Aug (171)
Sep - Nov (126)
Dec - Feb (130)
All guests (781)
All room types
All languages

Show reviews that mention 

Showing 556 verified guest comments
12345
10.0
Exceptional
richard from Thailand
Solo traveler
Superior Deluxe
Stayed 5 nights in September 2019

The perfect place to stay in Malang”

Love, Love, Love this hotel. Designed and decorated in a classic old style with superior service at all levels. Built by someone who really cares about Asian history, the property is like a museum with antiques and paintings all through the property - get a tour it's quite fascinating. The room was so comfortable and clean. Service was great across the board, from front desk staff to the restaurant and the people who service the room. I spent five nights and felt sad to leave. Breakfast was one of the best ever - so many high quality options I didn't even know where to start. One morning I had an early start to see Mt. Bromo and they packed a box for me since I would have missed breakfast, such a nice touch. Afternoon tea was such a pleasant way to relax after a long day - great selection of teas and coffees along with local sweets. The restaurant is one of the best in town and dinner was wonderful. Amazing selection of food. I have nothing negative to say about the Tugu Malang.

Reviewed September 09, 2019

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10.0
Exceptional
Alayna from Thailand
Couple
Superior Deluxe
Stayed 1 night in October 2019

Quiet simply the best hotel I've ever stayed in! ”

Everything about this hotel is absolutely amazing!!! The hotel itself is beautiful... it is actually a museum and has incredible artifacts/ antiques all over the place which are very interesting. The hotel has a bar/restaurant that sell a HUGE selection... all of which is very good! The rooms are clean, quiet and comfortable... you get both a soft and a hard pillow for your preference. Our room had a beautiful bath and they had laid fresh flowers around our room with a personalised welcome note. They offer you a complementary afternoon tea and a free 15 minute massage on arrival! The hotel has all the amenities you could want (including free tea/coffee and fruit). Location is excellent... 10 minutes walk to the city square. One of the things that makes this hotel so incredible however is the customer service! Every single staff member is so friendly and helpful! They go out of their way and always with a smile on their face! I really can't speak highly enough of this place! 10/10!!!

Reviewed October 17, 2019

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10.0
Exceptional
Andrei from United Kingdom
Group
Superior Deluxe
Stayed 1 night in July 2019

Greatly exceeded our expectations”

This hotel really surprised us. It is very nice, it has a boutique hotel feel, staff is very friendly. They offer complementary tea and cakes at 5, we also got a complementary neck massage. The rooms have character, are very clean and really nicely set for when you arrive. There is a pool and two restaurants on the premises. They do a complementary hotel antique tour which seemed a bit of an odd offering at first, but can't recommended enough! It was so interesting to walk through all the very different rooms. It is genuinely like walking through a museum as some of the objects on display are artefacts from the owner's private collection. The Saigon San restaurant is also something not to miss, each room is done in a different style. The food is some of the best we had in our trip through Indonesia.

Reviewed July 27, 2019

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10.0
Exceptional
Melvyn from Singapore
Business traveler
Superior Deluxe
Stayed 3 nights in July 2019

Old world charm, modern day conveniences”

A beautifully elegant hotel set in the centre of Malang. The architecture and decor are reflective of days gone by & exudes an air of beautiful old world charm. Every corner of the hotel shows an attention to detail that takes the guests on a journey through time as they marvel at the furniture & artwork. Guest rooms are comfortably sized and artfully decorated with local flair. The dining area had its own museum of paintings and artifacts, was a destination in itself. Service was beyond expectations as every staff were not only attentive but showed a genuine interest in learning more about each guest. All the staff spoke English and at the reception, staff were able to address each guest by name even when meeting them for the first time. A short stay for me but left me wanting to come back again.

Reviewed August 01, 2019

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10.0
Exceptional
John from Indonesia
Group
Suite - 1 King Bed
Stayed 2 nights in March 2021

Special oasis in Malang”

Covid protocol’s are in place and the staff are keen on keeping everyone safe. The decor and ambiance of the hotel are magical and the service is impeccable. The cleanliness of our room and bathroom were superb and this picky American enjoyed the food selection. We have been here on several occasions and will be back. I highly recommend this exquisite hotel to all. Oh! And the WiFi was wonderful.

Reviewed March 14, 2021

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9.6
Exceptional
SALLY from Indonesia
Family with teens
Superior Deluxe
Stayed 1 night in March 2021

Excellent service! Super recommended”

All the hotel staffs were superb! From security, receptionist, concierge, and restaurant were extremely nice and super helpful. When i arrived, the security helped me to park my car and the concierge man helped me to drop my luggages at the receptionist. Mr. Receptionst from Bali (i forgot to ask his name), he was so friendly, hillarious, and super helpful. Check in process was so smooth and he was intiatively brought my stuff from Gojek to my room and kept checking on me whether i already got my welcome drink or not. He was the best receptionist that i've ever met. Even, he helped me to bring my luggage when i checked out since the concierge wasn't around. The restaurant's staff are super friendly and ready to serve anytime i need.. When my spoon fell down, she initiatively brought the new one to me without i ask. Their breakfast were delicious and had many options, from continental, western, local, etc. I felt it was more like a fine dining, bcoz the plating was so beautiful. Love it! I couldn't describe how excellent their service and satisfied i was. I felt like home when i stayed there, they were welcome us with their smile and ready anytime to serve us. No doubt i'd recommended this hotel to everyone! Especially for my foreign friends who like to stay in classic style of Indonesia's house. The hotel is unique and feels like home when you walk around the hotel. It's in a best location, close to everywhere, especially if you like to hunt some good local food there.. I'd definitely stay there again and bring my friends along.

Reviewed April 04, 2021

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10.0
Exceptional
Abdi from Indonesia
Solo traveler
Single Room - Superior/De Luxe
Stayed 2 nights in June 2022

Cozy & friendly hotel in excellent location”

I have stayed in this hotel several times and it never fail me. Staff were very friendly and helpful, room is very nice and comfortable and clean, restaurant is excellent and location is also excellent. You can easily do the morning walk from the hotel to several of your favorite restaurants nearby

Reviewed June 28, 2022

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10.0
Exceptional
Ronald from United States
Solo traveler
Superior Deluxe
Stayed 1 night in July 2022

This hotel is simply stunning!”

On my first trip to Indonesia, I am spending the week here. Indonesian cuisine is amazing, but the first hotel was fairly ordinary. I switched to the Tugu Malang and I am blown away by the decor and the ambience that this establishment exudes! The food is exquisite, and the entire hotel is practically a museum. They have multiple rooms and restaurants to accommodate travelers from all over Asia and Europe. Such incredible ambiance! Stunning!

Reviewed July 15, 2022

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10.0
Exceptional
yusuf from Netherlands
Solo traveler
Superior Deluxe
Stayed 1 night in January 2019

Exceptional”

A hotel not to skip when you are visiting Malang. ➕ Everything! The staff is superfriendly, they gave me this great groundfloor room just in front of the pool / courtyard, 106). The private owner started this hotel due to his super large collection of asian antiques. It is like a museum and very nicely decorated. There is a lot of love put in this accomodation. Most of the staff is very well trained. Very good service.

Reviewed January 12, 2019

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10.0
Exceptional
Junyoung from Canada
Solo traveler
Superior Deluxe
Stayed 1 night in March 2019

The best hotel in Malang”

It was a great opportunity to stay in this museum-like hotel. Melati restuarant offers variety of authentic Indonesian foods which were the best that I have ever tried in Indonesia. Hotel offers 15-minute welcome massage service. I tried 2-hour body massage which was the best experience for me. I will definitely stay again in this hotel if I visit Malang in the future.

Reviewed March 27, 2019

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9.6
Exceptional
Anja from Germany
Group
Superior Deluxe
Stayed 1 night in August 2019

Outstanding hospitality”

Staying here was a bargain considering what we received! The atmosphere is unique, the rooms very nice (not very big but the bed is so comfortable!), most of the staff are extremely attentive and genuinely friendly. You don't just get a preprepared welcome drink but it is individually prepared for you. In the afternoon you can have free "tea" which includes a wide variety of Javanese pastries/sweets and interesting herbal drinks. Breakfast is made to order (and the coffee is soo good). We also received a small gift when we left and a free lift to the train station. The only drawback I can think of is the street noise that you can hear in some places.

Reviewed August 30, 2019

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10.0
Exceptional
Claudine from Australia
Couple
Zamrud of East java Suite
Stayed 3 nights in August 2019

We were expecting a lot from this hotel and it did not disappoint”

The staff were fabulous and the hotel itself was more like a mini museum. Antiques and treasures from all over Asia. We were able to enjoy complimentary treats each afternoon and the food at Saigon San was delicious. Well worth a visit if you’re in Malang

Reviewed August 12, 2019

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9.6
Exceptional
dewi from Indonesia
Family with teens
Superior Deluxe
Stayed 3 nights in December 2020

Still the best hotel in Malang”

The food was amazing! we had ala carte breakfast throughout or 4 nights stays and the menus were beyond our expectation, 5 stars is not understated. The staff from the front desk, breakfast staff, and housekeeping, all were very helpful. It's an old hotel but beautiful, furniture are classic and rustic but they keep it clean and tidy. The amenities should be the priority for improvement especially the towel, they were very old and dull. overall, we love this hotel and surely will comeback in future, hope by that time they have replaced the towel :D.

Reviewed January 11, 2021

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10.0
Exceptional
Yuliana from Indonesia
Family with young children
Superior Deluxe
Stayed 2 nights in June 2019

Beautiful Hotel”

This hotel really is beautiful. Nice and very welcoming staffs. The rooms also clean. We had a wonderful time staying at Tugu Hotel. Sure will be back there again

Reviewed July 02, 2019

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9.6
Exceptional
Rosalind from Canada
Couple
Superior Deluxe
Stayed 1 night in June 2019

Outstanding!!!! ”

Extremely unique cultural interior.. You choose your breakfast from menu ..Great omelette ,bread warmer on table etc Afternoon tea served with style...Great masseuse.All staff provide outstanding service and “Handi” was our first line of contact... worth a tip... Walked 10 min to bird and flower market even though caged birds,owls,cats,dogs,chickens etc can be disturbing ...We spent time in square across the street talking to locals... Malang is a university town and comparatively speaking appears progressive as they have an opportunity to become further educated in their home town.The locals love a smile and acknowledgement of their beautiful kids... The university students we met were thrilled to have their pics taken with us... Heartwarming to observe many who are receiving further education .We are Canadians who have been living in Asia 8 years and many girls marry quite young and struggle all their lives.

Reviewed June 03, 2019

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10.0
Exceptional
Gordon from Indonesia
Couple
Superior Deluxe
Stayed 2 nights in May 2022

It’s the only place to stay in malang”

I have travelled Indonesia extensively over the last 7 years and this is an absolute gem. Stunning decor and the food is truly amazing. Attention to detail is on par with any 5 star international hotel any where in the world. It’s my new go to place when travelling in the area, well done tugu

Reviewed June 01, 2022

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10.0
Exceptional
Craig from Australia
Family with young children
Superior Deluxe
Stayed 1 night in June 2019

Coming home again”

We stay here whenever visiting family in Malang and are welcomed home every time. The staff are like family now. The Saigonsan restaurant adds a fresh alternative and is beautifully curated in typical Tugu fashion. I feel luck to be a part of this wonderful icon.

Reviewed June 09, 2019

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10.0
Exceptional
Dewi from Indonesia
Family with young children
Superior Deluxe
Stayed 1 night in December 2020

Awesome services by all staff !!!”

Different kind of hotel. How clen the bathroom !!! Pool !!! Great breakfast !!! And the most important all staff member are very polite, nice, bring a good service for all guests !!! Highly recomended !!!

Reviewed January 01, 2021

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10.0
Exceptional
Herlambang from Indonesia
Group
Zamrud of East java Suite
Stayed 1 night in May 2022

Best Hotel in Malang”

I love everything in this hotel. I am very happy during my stay. The room, the bath room, everything is beyond my standard. Will be back to stay here again. If you go to Malang, it’s a must to stay in Tugu Hotel

Reviewed May 20, 2022

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10.0
Exceptional
Omer from Israel
Solo traveler
Superior Deluxe
Stayed 1 night in December 2018

WOW”

This hotel was just fantastic! You feel pampered and looked after everywhere you go. Super friendly staff and lots of treats. Wonderful place to relax. Only cons were buffet breakfast was slightly cold as they did not have dish warmers and booking tours through them is expensive.

Reviewed January 05, 2019

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