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Reception, Tjokro Hotel Pekanbaru in Pekanbaru
Superior Twin bed - Bed, Tjokro Hotel Pekanbaru in Pekanbaru
a car is parked in front of a building, Tjokro Hotel Pekanbaru in Pekanbaru
a very large room with a lot of windows, Tjokro Hotel Pekanbaru in Pekanbaru
Lobby, Tjokro Hotel Pekanbaru in Pekanbaru
a room filled with toys, toys, toys, toys, toys, toys, Tjokro Hotel Pekanbaru in Pekanbaru
Kid’s club, Tjokro Hotel Pekanbaru in Pekanbaru

Removed from saved list

7.8

Very good

415 reviews

415 reviews

See map

8

Excellent

Location rating score

Excellent location - 1.06 kilometers from city center
Parking
FREE
Popular landmarks
Silungkang Art Centre 2.0 km
Monument of Riau People's Struggle 2.1 km
HS Soeman Library 2.6 km
Ar-Rahman Mosque 2.9 km
An-Nur Grand Mosque 3.9 km
Mall Ska Pekanbaru 4.0 km
Pekanbaru Great Mosque 4.4 km
Muara Takus 4.4 km
Mall Ciputra Seraya 4.7 km
Boombara Waterpark 6.7 km
Nearby landmarks
Kimia Farma / Radisa 170 m
Parking Area Hotel Grand central 190 m
Harapan Raya Health Center 240 m
RS Syafira Pekanbaru 240 m
Puskesmas Harapan Raya 290 m
Rumah Durian Radit 490 m
SINGAPURA ELECTRONIK 500 m
Awal Bros Pekanbaru Hospital 520 m
Kolam Renang Pangeran Hotel 530 m
taman jalur hijau 610 m

Tjokro Hotel Pekanbaru

Jl Jendral Sudirman No 51, Pekanbaru City Center, Pekanbaru, Indonesia, 28114 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Pekanbaru City Center part of Pekanbaru, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous An-Nur Grand Mosque. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

Front desk [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Daily housekeeping

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Kids club

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Pekanbaru every 4 minutes on Agoda.com
Value for money8.0
Distance to city center4.8 km
Location rating8.0
Nearest airportSultan Syarif Kasim II International Airport (PKU)
Distance to airport4.1 km

Rooms available at Tjokro Hotel Pekanbaru

Very good
Room comfort & quality

7.7

Deluxe Twin Bed
...
  • Room size: 24 m²/258 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Superior Twin bed
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Double Bed
...
  • Room size: 24 m²/258 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Double Bed
...
  • Room size: 21 m²/226 ft²
  • Shower
  • 1 king bed
Enter dates to see prices
Executive
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 36 m²/388 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 24 m²/258 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Standard Room
...
    Enter dates to see prices
    Deluxe Room
    ...
      Enter dates to see prices
      Triple room - Executive
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at Tjokro Hotel Pekanbaru?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to Tjokro Hotel Pekanbaru?

        Tjokro Hotel Pekanbaru is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Tjokro Hotel Pekanbaru also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Tjokro Hotel Pekanbaru has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Pekanbaru with private transportation, the hotel can arrange taxi service.

        Is breakfast offered at Tjokro Hotel Pekanbaru?

        Wake up to a great buffet breakfast at Tjokro Hotel Pekanbaru. Adults can enjoy breakfast offered with an additional charge of 65000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at Tjokro Hotel Pekanbaru?

        Tjokro Hotel Pekanbaru features an on-site restaurant for your dining convenience.

        What is the smoking policy at Tjokro Hotel Pekanbaru?

        Tjokro Hotel Pekanbaru does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

        What restaurants are nearby Tjokro Hotel Pekanbaru?

        Tjokro Hotel Pekanbaru is located in Pekanbaru City Center, famous for good restaurants such as Sate Bundo Kanduang, Karambia Cafe & Hang Out and Sate Solo.

        What popular shopping places are close to Tjokro Hotel Pekanbaru?

        Shopping options in Tjokro Hotel Pekanbaru’s Pekanbaru City Center neighborhood include Mall Ciputra Seraya, Transmart Carrefour and Sadira Plaza.

        What are popular attractions near Tjokro Hotel Pekanbaru?

        Tjokro Hotel Pekanbaru is located in Pekanbaru City Center area, which is famous for attractions such as Pekanbaru Great Mosque, Silungkang Art Centre and Monument of Riau People's Struggle.

        What popular natural sightseeing spots are close to Tjokro Hotel Pekanbaru?

        Tjokro Hotel Pekanbaru is located within Pekanbaru City Center, which makes it conveniently close to natural sights including hutan, Kolam Pancing Lembah Raya and Halte Bus Kota perkantoran sudirman raya.

        See map

        Explore the neighborhood

        What people love about Tjokro Hotel Pekanbaru

        • 8.4

          Excellent
          Location

          "Easy access to local culinary spot though."

          Muliany

          |

          May 28, 2021

        • 10

          Exceptional

          "Keseluruhan terbaik lah hotel ini"

          RATIH

          |

          January 12, 2023

        • 10

          Exceptional

          "Love to stayed in this hotel"

          Sari

          |

          September 30, 2022

        Property ranking|Compared to 174 Pekanbaru properties
        See all rankings
        Room comfort score
        7.7/10
        Couples review score
        8.6/10
        Room size
        25 sqm.
        Cheapest price score
        Better than
        95
        %
        of Pekanbaru properties
        Better than
        87
        %
        of Pekanbaru properties
        Bigger than
        86
        %
        of Pekanbaru properties
        Better than
        77
        %
        of Pekanbaru properties
        Overall rating:

        7.8

        Very good
        415 reviews
        Cleanliness
        7.7
        Facilities
        7.6
        Location
        8.0
        Read all reviews >
        More about Tjokro Hotel Pekanbaru

        More about Tjokro Hotel Pekanbaru

        Tjokro Hotel Pekanbaru

        Take advantage of the many attractions Pekanbaru has to offer with a stay at Tjokro Hotel Pekanbaru.
        Have a hassle-free trip while enjoying the services and amenities offered by Tjokro Hotel Pekanbaru. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring Pekanbaru even more convenient.
        Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Tjokro Hotel Pekanbaru thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
        Smoking is allowed only in the designated smoking areas provided by hotel.
        Enjoy the services offered at Tjokro Hotel Pekanbaru from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal.
        It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


        Dining and things to do

        Every day at Tjokro Hotel Pekanbaru begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry.
        Recreational facilities at Tjokro Hotel Pekanbaru are designed for escape and relaxation. End your days in total relaxation with a visit to the massage and spa. Get social at the hotel's shared lounge and TV area, where you can meet other guests.


        Around the property

        Experience Pekanbaru like a true local. Never forget your time in Pekanbaru with a special gift or trinket from Mall Ska Pekanbaru just 4.0 km away.


        Reasons to stay here

        Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 93% of the city's other accommodations.
        Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

        Show less

        Amenities and facilities

        Very good
        Facilities

        7.6

        Most talked about facilities

        Housekeeping

        11 mentions

        Food & Dining

        10 mentions

        Breakfast

        4 mentions

        Internet

        1 mention

        Languages spoken
        • English
        • Indonesian
        • Malay
        Accessibility
        • Wheelchair accessible
        Internet access
        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas
        Things to do, ways to relax
        • Massage
        • Spa
        • Table tennis
        Dining, drinking, and snacking
        • Coffee shop
        • Kitchen
        • Restaurants
        • Room service
        Services and conveniences
        • Air conditioning in public area
        • Concierge
        • Daily housekeeping
        • Doorman
        • Dry cleaning
        • Elevator
        • Facilities for disabled guests
        • Grooming service
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        For the kids
        • Kids club
        • Kids meal
        • Playground
        Access
        • CCTV in common areas
        • CCTV outside property
        • Check-in/out [express]
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms
        Getting around
        • Airport transfer
        • Car park [free of charge]
        • Car park [on-site]
        • Rental car
        • Shuttle service
        • Taxi service
        • Valet parking
        Available in all rooms
        • Air conditioning
        • Carpeting
        • Closet
        • Coffee/tea maker
        • Complimentary tea
        • Desk
        • Free bottled water
        • Free instant coffee
        • Hair dryer
        • Internet access – wireless
        • Non-smoking
        • Satellite/cable channels
        • Seating area
        • Shower
        • Slippers
        • Telephone
        • Towels
        • Wake-up service
        • Wi-Fi [free]

        Food and dining

        Restaurants on site
        Tjokro Restaurant
        • Cuisine: Asian, Indonesian
        • Menu: Buffet, A-la-carte

        Location

        Jl Jendral Sudirman No 51, Pekanbaru City Center, Pekanbaru, Indonesia, 28114
        Excellent
        Location

        8

        Airports
        • Sultan Syarif Kasim II International Airport (PKU)
          4.1 km
        • Pinang Kampai Airport (DUM)
          123.7 km
        Public transportation
        • Pekanbaru Bus Station
          7.3 km
        Hospital or clinic
        • Kimia Farma / Radisa
          170 m
        Shopping
        • Mall Ska Pekanbaru
          4.0 km
        Convenience store
        • Indomaret
          650 m
        Cash withdrawal
        • ATM
          100 m

        What's nearby

        Popular landmarks
        • Silungkang Art Centre
          2.0 km
        • Monument of Riau People's Struggle
          2.1 km
        • HS Soeman Library
          2.6 km
        • Ar-Rahman Mosque
          2.9 km
        • An-Nur Grand Mosque
          3.9 km
        • Mall Ska Pekanbaru
          4.0 km
        • Pekanbaru Great Mosque
          4.4 km
        • Muara Takus
          4.4 km
        • Mall Ciputra Seraya
          4.7 km
        • Boombara Waterpark
          6.7 km
        Nearby landmarks
        • Kimia Farma / Radisa
          170 m
        • Parking Area Hotel Grand central
          190 m
        • Harapan Raya Health Center
          240 m
        • RS Syafira Pekanbaru
          240 m
        • Puskesmas Harapan Raya
          290 m
        • Rumah Durian Radit
          490 m
        • SINGAPURA ELECTRONIK
          500 m
        • Awal Bros Pekanbaru Hospital
          520 m
        • Kolam Renang Pangeran Hotel
          530 m
        • taman jalur hijau
          610 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.

        Property policies

        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-5 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 6-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.

        Some helpful facts

        Check-in/Check-out
        • Check-in from14:00
        • Check-out until12:00
        • Reception open until00:00
        Getting around
        • Airport transfer fee0 IDR
        • Distance from city center4.8 km
        • Travel time to airport (minutes)7
        Extras
        • Breakfast charge (unless included in room price)65000 IDR
        The property
        • Number of floors5
        • Number of restaurants1
        • Number of rooms 91
        • Room voltage220
        • Year property opened2013
        Parking
        • Daily parking fee0 IDR

        Reviews of Tjokro Hotel Pekanbaru from real guests

        Provided by verified guests of Agoda
        7.8
        /
        10
        Cleanliness7.7
        Facilities7.6
        Location8.0
        Room comfort and quality7.7
        Service8.0
        Value for money8.0
        High score for Pekanbaru
        Rating
        9+ Exceptional (53)
        8-9 Excellent (20)
        7-8 Very Good (80)
        6-7 Good (23)
        <6 Below Expectation (55)
        Time of the year
        Mar - May (49)
        Jun - Aug (50)
        Sep - Nov (59)
        Dec - Feb (73)
        All guests (415)
        All room types
        All languages

        Show reviews that mention 

        Showing 231 verified guest comments
        12345
        10.0
        Exceptional
        Octa from Indonesia
        Couple
        Superior Twin bed
        Stayed 1 night in August 2021

        Recommended”

        Good, comfortable.

        Reviewed September 06, 2021

        See room deals

        8.4
        Excellent
        Muliany from Indonesia
        Solo traveler
        Superior Double Bed
        Stayed 2 nights in May 2021

        It was okay”

        Hotel seems to be renovated from old one. Bedroom area very nice but bathroom area is lacking. No shampoo gel only shower gel. Easy access to local culinary spot though.

        Reviewed May 28, 2021

        See room deals

        7.6
        Very good
        Monica from Indonesia
        Family with young children
        Superior Double Bed
        Stayed 1 night in March 2020

        Most of air conditioner in the room aren't work goods, seriously had to get a services intensively”

        A night before stayed date, i've wrote a special request on my booking forms, in order to bolded up the optional type of what room i've wanted to stayed in. (Smoking room) Following the possibility of checks-in on the earlier hour that been requested, what i've got is a non-smoking room with the noncool AC conditions. And it goes more dissappointing while it complained but i'd still had the long wait. In the end of the dinner time, has been moved one more time before finally i've got placed in to to a correct room. What a bad checkups of the main facility, slow actions to provide a guest satisfaction, and the employee seems confuse to response a complainment

        Reviewed March 17, 2020

        See room deals

        8.0
        Excellent
        Muliany from Indonesia
        Solo traveler
        Superior Twin bed
        Stayed 1 night in May 2021

        Very good”

        Extended my stay for another day due to corona situation. Breakfast buffet for 30k IDR pretty decent, but oily.

        Reviewed May 28, 2021

        See room deals

        6.8
        Good
        Reza from Indonesia
        Family with teens
        Superior Twin bed
        Stayed 1 night in April 2022

        Good but need some update”

        From the outside the hotel looks very modern, but when you enter the room, not so much. When you enter the bathroom, the position of the toilet is so awkward, i wonder how bigger guy than me used it because very small space left between my knees and the wall. But overall my stay here is very pleasant, the staff is friendly, the location is good. But please update some you electronics and check the completeness of the things that supposed to be there when the guest arrive (like soap and shampoo) and tissue, not toilet tissue.

        Reviewed May 02, 2022

        See room deals

        Dear Mr Reza, Thank you for your trust staying with us at Tjokro during your visit to Pekanbaru recently, and thank you for your time to share your feedback. Please accept our sincere apologies for the unfortunate experience you have encountered. We hope this experience will not impair your trust in Tjokro Pekanbaru and that you will give us the opportunity of welcoming you again soon. Best Regard, Eny Dian - Operation Manager

        Responded May 04, 2022
        Tjokro Hotel Pekanbaru
        7.2
        Very good
        Firman from Indonesia
        Family with young children
        Superior Twin bed
        Stayed 1 night in May 2022

        Kurang,Tidak bersih”

        Saya terjebak di lift karena lift tidak bisa ke lantai 3 I stucked at the elevator for a several minutes while i want to go to 3rd floor,already push alarm but there is no response from hotel staff,finally manually forced open

        Reviewed May 16, 2022

        See room deals

        Dear Mr. Firman, Thank you for your trust staying with us at Tjokro during your visit to Pekanbaru recently, and thank you for your time to share your feedback. Please accept our sincere apologies for the unfortunate experience you have encountered. We hope this experience will not impair your trust in Tjokro Pekanbaru and that you will give us the opportunity of welcoming you again soon. Best regards, Eny Dian - Operation Manager

        Responded May 18, 2022
        Tjokro Hotel Pekanbaru
        7.6
        Very good
        Sepmi from Indonesia
        Solo traveler
        Deluxe Double Bed
        Stayed 1 night in April 2022

        Very good”

        Bad cleanliness

        Reviewed April 22, 2022

        See room deals

        Dear Mrs Sepmi, Thank you for your trust staying with us at Tjokro during your visit to Pekanbaru recently, and thank you for your time to share your feedback. Please accept our sincere apologies for the unfortunate experience you have encountered. We hope this experience will not impair your trust in Tjokro Pekanbaru and that you will give us the opportunity of welcoming you again soon. Best Regard, Eny Dian - Operation Manager

        Responded April 28, 2022
        Tjokro Hotel Pekanbaru
        6.4
        Good
        Sepmi from Indonesia
        Solo traveler
        Deluxe Double Bed
        Stayed 1 night in May 2022

        Need to improve cleanliness.”

        Staff and breakfast is really good. However, need to improve cleanliness, especially in the toilet and bed.

        Reviewed May 26, 2022

        See room deals

        Dear Mrs. Sepmi, Thank you for your trust staying with us at Tjokro during your visit to Pekanbaru recently, and thank you for your time to share your feedback. Please accept our sincere apologies for the unfortunate experience you have encountered. We hope this experience will not impair your trust in Tjokro Pekanbaru and that you will give us the opportunity of welcoming you again soon. Best regards, Eny Dian - Operation Manager

        Responded June 01, 2022
        Tjokro Hotel Pekanbaru
        6.0
        MUHAMMAD from Malaysia
        Business traveler
        Stayed 1 night in October 2019

        Good transit hotel”

        A good and affordable hotel with free airport shuttle

        Reviewed December 05, 2019

        See room deals

        5.6
        Andrie
        Business traveler
        Deluxe Double Bed
        Stayed 1 night in December 2021

        Old Hotel and Seriously Needs to be renovated”

        Old Hotel, needs to be renovated. carpets are dark and gloomy, mosquitoes around. other Tjokros in other cities are good, but this one needs renovation

        Reviewed December 31, 2021

        See room deals

        4.0
        Takaharu from Japan
        Business traveler
        Superior Double Bed
        Stayed 1 night in March 2020

        AC terrible”

        AC not enough function , so I call maintenance. But they check simple test and said no problem??? I saw filter already very dirty and wind not strong and not cold, but they said no problem??? I don't want to recommend this hotel even price is cheaper.

        Reviewed March 17, 2020

        See room deals

        4.8
        DANDY from Indonesia
        Family with young children
        Superior Twin bed
        Stayed 1 night in December 2021

        Below standard”

        Below standard

        Reviewed December 13, 2021

        See room deals

        3.2
        Edward from Indonesia
        Solo traveler
        Deluxe Twin Bed
        Stayed 1 night in November 2021

        Hotel very old”

        Hotel not very well maintain, always busy with wedding, no parking space

        Reviewed November 22, 2021

        See room deals

        2.0
        Mahendra from Indonesia
        Solo traveler
        Executive
        Stayed 2 nights in April 2021

        The worst hotel in pekanbaru”

        hot water often turns off, even though I ordered an executive room. staff not serve well. even though it is an executive room, the window is small, the same as not using a window. very stuffy. the room lights are not bright. very ugly. not interested in staying here again.

        Reviewed April 13, 2021

        See room deals

        7.7
        Very good
        Samuel from Indonesia
        Business traveler
        Deluxe Double Bed
        Stayed 1 night in February 2016

        Value for money as 3 Star Hotel”

        Location, Value for Money, Decent

        This one was good 3 star hotel, the value was for 3 star service quality, the real publish rate actually overrated but then reasonable after discount. Even though this hotel was quite new but not everything clean and in good condition, there was small leak stain in my ceiling and wall room, the bathroom linen looks dirty and has some stain that seems they didn't wash them well. The bathroom amenities is not enough for me, there was no hand soap and small amount of toilet paper, but it's okay because I did prepare it my own instead of asking more amenities, it is need to be prepared when we visiting this kind of town. Breakfast was good and average, quite nice in meal choice, for 3 star hotel it is good breakfast. The staff was neat handed, amiable, and polite, good hospitality service. Actually I expect more from Grand Tjokro group since I had great stay in this hotel group at Yogyakarta which was 4 star, but overall for 3 star Grand Tjokro Pekanbaru was okay and good to stay during business trip, for pleasure and vacation I think you need to upgrade. I wish Grand Tjokro continuing to maintain and develop this hotel and make it better to be great hotel service.

        Reviewed February 12, 2016

        See room deals

        8.3
        Excellent
        yuan from Indonesia
        Couple
        Superior Twin bed
        Stayed 2 nights in September 2015

        very good hotel with great staff”

        Reception and reservation staff performance are very good , hotel condition

        i made wrong booking periode through AGODA w/ book condition : no refundable - i called the hotel, nicely they said OK,i still can check in on the periode of my arrival,they also allowed me to have a very early check in due to my early arrival in pekanbaru...

        Reviewed October 02, 2015

        See room deals

        7.7
        Very good
        Arvin from Indonesia
        Solo traveler
        Superior Twin bed
        Stayed 1 night in August 2015

        3 Star Hotel that gives value for money.”

        Price, Cleanliness, Service

        A short visit to Pekanbaru stayed 2 nights at Grand Tjokro. Hopefully they will maintain the cleanliness.

        Reviewed September 08, 2015

        See room deals

        7.2
        Very good
        Muhammad from Indonesia
        Family with teens
        Superior Twin bed
        Stayed 2 nights in January 2017

        Our comments for 2 nights stay in your hotel”

        1. The Qiblah direction is misleading. It is differing between room 319 and 320. Luckily we have the qiblah direction app in our gadget, so that we know that the direction set in the above mentioned room were mistakenly set. This is really diasppointing. 2. On the second day of our stay, the electricity turned off twice. It takes few minutes to be turned on again. A bit ridiculous a big hotel like Grand Tjokro is not ready of the frequent electricity turn off. 3. The breakfast hall should be freed from tobbacco smoke. You should not allow the smokers and non smokers to stay within one room / hall, although they are located in different zone. Yet, the room / hall is fully airconditioned. So, the method applied is totally not effective. As non smokers, we are very up set with this policy.

        Reviewed January 27, 2017

        See room deals

        7.6
        Very good
        MUHAMMAD from Malaysia
        Business traveler
        Superior Double Bed
        Stayed 1 night in October 2018

        Good as transit hotel”

        Nearby Pekanbaru Airport and with free transfer. Food is adequately good. Rooms are ok, nothing to brag

        Reviewed November 24, 2018

        See room deals

        8.8
        Excellent
        Fiska from Indonesia
        Business traveler
        Deluxe Double Bed
        Stayed 1 night in November 2018

        Excellent”

        good and located in the center of the city

        Reviewed November 24, 2018

        See room deals

        12345
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