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Playground, Thongs Inn Hotel Kualanamu in Medan
Cottage Double Bed - Bedroom, Thongs Inn Hotel Kualanamu in Medan
a swimming pool with a pool table and chairs, Thongs Inn Hotel Kualanamu in Medan
a man standing in front of a wall with a sign on it, Thongs Inn Hotel Kualanamu in Medan
Lobby, Thongs Inn Hotel Kualanamu in Medan
a pool with a pool table and chairs in it, Thongs Inn Hotel Kualanamu in Medan
a hotel room with two beds and two nightstands, Thongs Inn Hotel Kualanamu in Medan

Removed from saved list

8.4

Excellent

353 reviews

353 reviews

See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Medan Grand Mosque 19.3 km
Maimun Palace 19.8 km
Center Point Mall 20.0 km
Tjong A Fie's Mansion 20.1 km
Shri Mariamman Temple 21.1 km
Rahmat International Wildlife Museum & Gallery 21.6 km
Marian Shrine of Annai Velangkanni 28.3 km
Nearby landmarks
Kualanamu International Airport 4.5 km
Bandar Klippa 11.7 km
RSU. Mitra Medika Bandar Klippa (Tembung) 11.8 km
Rumah Sakit Umum Rsu Nur Saadah 14.1 km
Giant Supermarket 15.6 km
Giant Ekspres 17.2 km
Apotek Indah Farma 17.3 km
Apotik Harapan 17.6 km
Toko Buah Bakti 17.6 km
Gelora 17.7 km

Thongs Inn Hotel Kualanamu

Bakaran Batu Pasar Lima Kebun Kelapa No.28 Street Kualanamu. Kecamatan Beringin, Deli Serdang, Medan, Indonesia, 20552 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Deli Serdang part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. Rated with 3 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Check-in [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Kids club

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Medan every 1 minutes on Agoda.com
Value for money8.5
Location rating8.5
Nearest airportKualanamu International Airport (KNO)
Distance to airport4.5 km

Rooms available at Thongs Inn Hotel Kualanamu

Deluxe Double Bed
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 2 single beds
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Villa Double Bed
...
  • Garden view
  • Balcony/terrace
  • 1 double bed
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Villa Twin Bed
...
  • Garden view
  • Balcony/terrace
  • 2 single beds
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Cottage Double Bed
...
  • Garden view
  • Balcony/terrace
  • 1 queen bed
Enter dates to see prices
Cottage Twin Bed
...
  • Garden view
  • Balcony/terrace
  • 2 single beds
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Deluxe - Include Lunch or Dinner
...
  • Room size: 20 m²/215 ft²
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Cottage - Include Lunch or Dinner
...
  • Room size: 16 m²/172 ft²
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Deluxe Room
...
    Enter dates to see prices
    Deluxe Room (No Window,Area:20)
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at Thongs Inn Hotel Kualanamu?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to Thongs Inn Hotel Kualanamu?

      Thongs Inn Hotel Kualanamu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at Thongs Inn Hotel Kualanamu also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Thongs Inn Hotel Kualanamu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Medan with private transportation, the hotel can arrange both taxis or car rental.

      Is breakfast offered at Thongs Inn Hotel Kualanamu?

      Start your mornings right, with the continental and buffet breakfast options offered at Thongs Inn Hotel Kualanamu. Adults can enjoy breakfast offered with an additional charge of 42857 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

      What are my dining options at Thongs Inn Hotel Kualanamu?

      To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at Thongs Inn Hotel Kualanamu?

      Thongs Inn Hotel Kualanamu does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What restaurants are nearby Thongs Inn Hotel Kualanamu?

      Thongs Inn Hotel Kualanamu is located in Deli Serdang, famous for good restaurants such as Burger Ningrat and Gek Lan Seafood.

      What are popular attractions near Thongs Inn Hotel Kualanamu?

      Thongs Inn Hotel Kualanamu is located in Deli Serdang area, which is famous for attractions such as Kebun Binatang Medan.

      See map

      Explore the neighborhood

      What people love about Thongs Inn Hotel Kualanamu

      • 9.6

        Exceptional
        Cleanliness

        "Rooms are clean and comfortable, as expected."

        Jin

        |

        September 3, 2020

      • 10

        Exceptional
        Location

        "Restaurant at five minutes walk as also very good!"

        Marco

        |

        February 28, 2020

      • 9.6

        Exceptional
        Spaciousness

        "The big garden is a real eye-catcher, as will be the big swimming pool, when finished next year or earlier."

        Klaus

        |

        May 12, 2019

      Property ranking|Compared to 514 Medan properties
      See all rankings
      Service score
      8.7/10
      Couples review score
      8.7/10
      Cleanliness score
      8.6/10
      Value for money score
      8.6/10
      Better than
      89
      %
      of Medan properties
      Better than
      89
      %
      of Medan properties
      Better than
      86
      %
      of Medan properties
      Better than
      85
      %
      of Medan properties
      Overall rating:

      8.4

      Excellent
      353 reviews
      Cleanliness
      8.6
      Facilities
      7.8
      Location
      8.5
      Read all reviews >
      More about Thongs Inn Hotel Kualanamu

      More about Thongs Inn Hotel Kualanamu

      Thongs Inn Hotel Kualanamu

      Make everyday special with all that Medan has to offer with a stay at Thongs Inn Hotel Kualanamu.
      Enjoy all that Thongs Inn Hotel Kualanamu has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Medan is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
      For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out and luggage storage. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the laundromat and laundry service keep your favorite travel outfits clean and available.
      Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Thongs Inn Hotel Kualanamu. All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
      All guestrooms at Thongs Inn Hotel Kualanamu provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Thongs Inn Hotel Kualanamu are available with design features like a balcony or terrace. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms.
      Don't worry about being thirsty as a refrigerator, bottled water, a coffee or tea maker, instant coffee and instant tea are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


      Dining and things to do

      Every day at Thongs Inn Hotel Kualanamu begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Thongs Inn Hotel Kualanamu including halal options.
      A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar. Are you a great cook? Make your own meals in-house at the hotel's BBQ facilities.
      Fill your days with the array of activities and facilities offered at Thongs Inn Hotel Kualanamu. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
      Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops and souvenir shops.


      Reasons to stay here

      Compared to the city's accommodation options, this hotel scored higher than 89% of them for food and dining.
      According to guests who stayed here, this hotel's room comfort is rated higher than 88% of other accommodations in Medan.
      Past guests love the staff and service here, rating it above 88% of the other accommodations in the city.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.8

      Most talked about facilities

      Housekeeping

      14 mentions

      Food & Dining

      10 mentions

      Breakfast

      9 mentions

      Swimming Pool

      4 mentions

      Languages spoken
      • English
      • Indonesian
      • Malay
      Accessibility
      • Wheelchair accessible
      Internet access
      • Free Wi-Fi in all rooms!
      • Internet services
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Garden
      • Outdoor recreational features
      • Swimming pool [outdoor]
      Dining, drinking, and snacking
      • Bar
      • BBQ facilities
      • Breakfast [free]
      • Coffee shop
      • Kitchen
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Air conditioning in public area
      • Concierge
      • Convenience store
      • Daily housekeeping
      • Doorman
      • Elevator
      • Facilities for disabled guests
      • Fireplace
      • Gift/souvenir shop
      • Grooming service
      • Ironing service
      • Laundromat
      • Laundry service
      • Luggage storage
      • Meeting/banquet facilities
      • Shops
      • Smoke-free property
      • Smoking area
      • Terrace
      For the kids
      • Family room
      • Kids club
      • Kids meal
      • Playground
      Access
      • CCTV in common areas
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Non-smoking rooms
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Rental car
      • Shuttle service
      • Taxi service
      Available in all rooms
      • Accessible toilet
      • Air conditioning
      • Alarm clock
      • Balcony/terrace
      • Cleaning products
      • Closet
      • Coffee/tea maker
      • Dining table
      • Free bottled water
      • Linens
      • Mobile hotspot device
      • Non-smoking
      • Safety/security feature
      • Satellite/cable channels
      • Separate dining area
      • Shower
      • Slippers
      • Telephone
      • Toiletries
      • Towels
      • Wake-up service
      • Walk-in shower

      Food and dining

      Breakfast options
      • Asian
      • Halal
      • Buffet
      Restaurants on site
      THONGS RESTAURANT
      • Cuisine: Indonesian
      • Menu: Buffet, A-la-carte

      Location

      Bakaran Batu Pasar Lima Kebun Kelapa No.28 Street Kualanamu. Kecamatan Beringin, Deli Serdang, Medan, Indonesia, 20552
      Excellent
      Location

      8.5

      Airports
      • Kualanamu International Airport (KNO)
        4.5 km
      • Silangit Airport (DTB)
        148.7 km
      Hospital or clinic
      • RSU. Mitra Medika Bandar Klippa (Tembung)
        11.8 km
      Convenience store
      • On-site

      What's nearby

      Popular landmarks
      • Medan Grand Mosque
        19.3 km
      • Maimun Palace
        19.8 km
      • Center Point Mall
        20.0 km
      • Tjong A Fie's Mansion
        20.1 km
      • Shri Mariamman Temple
        21.1 km
      • Rahmat International Wildlife Museum & Gallery
        21.6 km
      • Marian Shrine of Annai Velangkanni
        28.3 km
      Nearby landmarks
      • Kualanamu International Airport
        4.5 km
      • Bandar Klippa
        11.7 km
      • RSU. Mitra Medika Bandar Klippa (Tembung)
        11.8 km
      • Rumah Sakit Umum Rsu Nur Saadah
        14.1 km
      • Giant Supermarket
        15.6 km
      • Giant Ekspres
        17.2 km
      • Apotek Indah Farma
        17.3 km
      • Apotik Harapan
        17.6 km
      • Toko Buah Bakti
        17.6 km
      • Gelora
        17.7 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-5 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 6-7 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 8 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • The property provides a drop-off service to the airport.
      • The property provides a pick-up service from the airport.
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee0 IDR
      Extras
      • Breakfast charge (unless included in room price)42857 IDR
      The property
      • Number of rooms 36

      Reviews of Thongs Inn Hotel Kualanamu from real guests

      Provided by verified guests of Agoda
      8.4
      /
      10
      Cleanliness8.6
      Facilities7.8
      Location8.5
      Service8.7
      Value for money8.5
      High score for Medan
      Rating
      9+ Exceptional (82)
      8-9 Excellent (29)
      7-8 Very Good (21)
      6-7 Good (6)
      <6 Below Expectation (18)
      Time of the year
      Mar - May (22)
      Jun - Aug (47)
      Sep - Nov (46)
      Dec - Feb (41)
      All guests (264)
      All room types
      All languages

      Show reviews that mention 

      Showing 156 verified guest comments
      12345
      10.0
      Exceptional
      Marco from Canada
      Couple
      Cottage Double Bed
      Stayed 1 night in February 2020

      Perfectly clean and beautiful ”

      Big pool, beautiful bungalow with a huge garden! Free shuttle to airport, breakfast is really good! Restaurant at five minutes walk as also very good! I do a haircut on marco’s hair dresser and he is really good! Fantastic!

      Reviewed February 28, 2020

      See room deals

      10.0
      Exceptional
      Ugnė from Lithuania
      Family with teens
      Cottage Double Bed
      Stayed 1 night in July 2019

      Very nice place for very good price”

      Everything is new and working. Hot water, AC, good bed, nice surrounding. The hotel offers free transfer to the airport. It is perfect place to stay before or after a flight. Would recommend to skip Medan if you can and stay in this place.

      Reviewed July 21, 2019

      See room deals

      10.0
      Exceptional
      Natalie from Australia
      Family with young children
      Cottage Double Bed
      Stayed 1 night in November 2018

      great place to stay when in transit”

      We love this place, the rooms are spacious, beds comfy and the facilities continue to improve. My children love the playground and feeding the rabbits.

      Reviewed January 21, 2019

      See room deals

      9.6
      Exceptional
      Jin from Singapore
      Couple
      Cottage Double Bed
      Stayed 1 night in December 2019

      Service could be improved”

      Airport pick-up needs to be improved. We have stayed here a few times and there is always a mix-up or delay when we request for pick up. Also during this stay we arrived at our room and the key could not open the door. The staff had to go back and forth a few times to rectify this. Rooms are clean and comfortable, as expected.

      Reviewed September 03, 2020

      See room deals

      9.6
      Exceptional
      Klaus from Germany
      Couple
      Cottage Double Bed
      Stayed 1 night in May 2019

      Very nice Transit Hotel”

      Stayed in Thong's Inn five times, every time we were pleased by friendly staff, clean rooms, reliable wake-up calls, fast airport transfers and affordable prices. the big garden is a real eye-catcher, as will be the big swimming pool, when finished next year or earlier. Will be back for sure.

      Reviewed May 12, 2019

      See room deals

      10.0
      Exceptional
      Dedi from Indonesia
      Couple
      Cottage Double Bed
      Stayed 1 night in June 2020

      Exceptional”

      I had a blast staying in this hotel. The staff whose names were Lely and Dewi is so friendly and helpful. I will definitely stay here again in the future.

      Reviewed May 17, 2022

      See room deals

      10.0
      Exceptional
      Nancy from Indonesia
      Couple
      Cottage Double Bed
      Stayed 1 night in September 2020

      Great airport hotel”

      Great, helpful place! Perfect for airport hotel with FREE transfers. Rooms a little small - but nice.

      Reviewed September 23, 2020

      See room deals

      10.0
      Exceptional
      James from United States
      Solo traveler
      Deluxe Double Bed
      Stayed 1 night in March 2019

      Another great stay . ”

      Very nice staff, very quiet room

      Reviewed March 18, 2019

      See room deals

      10.0
      Exceptional
      Maria from Indonesia
      Solo traveler
      Cottage Double Bed
      Stayed 1 night in February 2019

      Top !”

      My choice again next time !

      Reviewed February 21, 2019

      See room deals

      9.2
      Exceptional
      Jessy from Indonesia
      Couple
      Cottage Double Bed
      Stayed 1 night in June 2019

      Nice and cozy”

      We stay for 1 night here for early morning flight. The staff are very helping and they provide breakfast. So far, we enjoy staying here.

      Reviewed October 03, 2019

      See room deals

      8.8
      Excellent
      Jin from Singapore
      Solo traveler
      Cottage Double Bed
      Stayed 1 night in June 2019

      Wish the staff was more discerning”

      There were many empty rooms but they gave me a room that was occupied next door, and that guest was very noisy so I couldn't get a good rest.

      Reviewed November 18, 2019

      See room deals

      8.4
      Excellent
      Sue from United Kingdom
      Couple
      Deluxe Twin Bed
      Stayed 1 night in December 2019

      Great for convenience and transits”

      Initially efficient and helpful staff However language problems when an issue arose Google translate was needed Deluxe room fitted to a high standard on first and ground floor had many dead insects beneath head end of beds Appeared to be result of a fumigation as do many identical dead insects With much research( as I was concerned about bed bugs ) it was decided they were harmless Had a good night's sleep and enjoyed efficient check out and early airport transit Good breakfast but dinning area very canteen like

      Reviewed December 09, 2019

      See room deals

      7.6
      Very good
      Gusranda from Indonesia
      Group
      Villa Twin Bed
      Stayed 1 night in December 2019

      Out of town but not that far”

      Everything was great. The breakfast menu should be improved!

      Reviewed January 02, 2020

      See room deals

      10.0
      Exceptional
      Denise from United States
      Couple
      Deluxe Double Bed
      Stayed 1 night in March 2018

      Great place for an overnight near the airport”

      Thongs Inn is a truly nice hotel. The room was huge, the bed was soft, the bathroom spacious with a separate shower, etc. After budget traveling for over a year, it was like checking into a 5 star hotel. The food was good in the restaurant. The breakfast buffet was great and we ate dinner the previous night. We will definitely stay here again if we need to be close to the Medan airport.

      Reviewed April 05, 2018

      See room deals

      8.0
      Excellent
      Nurul from Malaysia
      Group
      Cottage Double Bed
      Stayed 1 night in December 2016

      Near Kualanamu airport”

      this hotel is about 15mins drive from Kualanamu airport. Really suitable for those who have early flights. They have free airport pickup which is very convenient for me who arrive late in Kualanamu. The compound is very big, they even have small playground for kids. I'm expecting the decorations to be more Indonesian feel instead of Chinese though since we're in Indonesia. I got the room with something like a chalet/cabin. Room and bathroom are great. The staff were really accommodating. Overall, I'm really satisfied with this hotel.

      Reviewed December 13, 2016

      See room deals

      10.0
      Exceptional
      Tani from Japan
      Solo traveler
      Cottage Double Bed
      Stayed 1 night in September 2016

      Amazing place to transit”

      + Free transport between the hotel and KNO airport. Hot water is available. Well educated staffs. Very clean and cozy. - It took about 20 minutes to find the staff who would guide me to the hotel although i had already wrote what my looks was like.

      Reviewed September 10, 2016

      See room deals

      8.8
      Excellent
      Sibylle from Switzerland
      Family with teens
      Cottage Double Bed
      Stayed 1 night in February 2016

      Nice place with free airport transfer”

      If you have to spend 1 night next to the airport of Medan (Kualanamu), this is the perfect place to do so, since the hotel is offering free pick up and drop off from / to the airport. The staff is friendly, the food is good, the rooms are clean.

      Reviewed February 18, 2016

      See room deals

      10.0
      Exceptional
      Sahat from Indonesia
      Family with teens
      Cottage Double Bed
      Stayed 1 night in August 2016

      Can't go wrong”

      Great atmosphere, great service, great price. They provide free transport to the nearby airport at no cost which is spot on for travelers coming in and out of Kualanamu.

      Reviewed August 10, 2016

      See room deals

      9.6
      Exceptional
      Tommaso from United Kingdom
      Couple
      Deluxe Double Bed
      Stayed 1 night in April 2018

      Excellent room”

      We stayed twice, in the deluxe (cheapest) rooms. They are in a hotel block at the end of the resort. Room was a great surprise - big, really clean, comfy white bedding, nice bathroom, AC and TV (once with English films!) It was a Western business standard hotel room. It was peaceful and we slept well. The downsides are that the restaurant is not great - few veggie options and often sold out. The wifi didnt reach our room so we had to go to the restaurant. Reception staff are great, and the free airport shuttle is a big bonus. The resort is large and kind of unusual, but nice. We thought it was great value. Would recommend and stay again.

      Reviewed May 10, 2018

      See room deals

      8.8
      Excellent
      Darmawan from Indonesia
      Solo traveler
      Cottage Double Bed
      Stayed 1 night in November 2018

      Best value for money..!!!”

      Positive: Near airport, FREE airport service, easy/fast check-in/out procedure,nice & kids friendly landscape & surrounding (more like resort than transit hotel), excellent staffs, room is clean & cozy, FREE & FAST internet/wifi. Negative: Hotel location is tricky to find (need more/bigger street sign on the main road prior turning into smaller road to the location),NEED MORE lighting on the walkway leading to hotel rooms since it's far from main building & look dark at night,NEED to put room numbers direction,need more ATM machines, need more TV channels. Can't comment on foods/breakfast (since I didn't eat at the properti) & the swimming pool (got swimming pool at the properti?).

      Reviewed November 26, 2018

      See room deals

      12345
      This is a popular property. Don't miss out!

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