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The Wilderness Hotel
The Wilderness Hotel
The Wilderness Hotel
The Wilderness Hotel
The Wilderness Hotel
The Wilderness Hotel
The Wilderness Hotel

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8.3

Excellent

197 reviews

197 reviews

Breakfast16
Housekeeping7
Beach5
See map

9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Kaaimans River Bridge 50 m
Dolphin's Point 60 m
Wilderness God Health Pharmacy 200 m
Wilderness Tourist Information 280 m
Milkwood Village Shopping Centre 310 m
Wilderness Railway Station 430 m
Wilderness Lagoon 1.1 km
Nendela Wellness Centre and Spa 1.6 km
Wilderness Segway Tours 2.4 km
Wilderness National Park 2.9 km

The Wilderness Hotel

6 George Road, Wilderness Heights, Wilderness, South Africa, 6560 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Wilderness Heights part of Wilderness, this property puts you close to attractions and interesting dining options. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

430 meters to public transportation

Check-in [24-hour]

Airport transport

Excellent breakfast

Currency conversion service

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Car park

Shuttle service

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Front desk [24-hour]

Check-in/out [express]

Value for money8.3
Distance to city center1km
Location rating9.0

Rooms available at The Wilderness Hotel

Luxury Family Suite
...
  • Room size: 82 m²/883 ft²
  • Courtyard view
  • 1 king bed & 2 single beds ...
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Deluxe Family Quad
...
  • Room size: 32 m²/344 ft²
  • Garden view
  • 1 king bed and 2 single bed...
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Family Bunk Bed Room
...
  • Room size: 44 m²/474 ft²
  • Non-smoking
  • 2 bunk beds and 1 king bed
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Family Suite
...
  • Room size: 82 m²/883 ft²
  • Garden view
  • 2 single beds and 1 double ...
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Standard Twin
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds
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Standard Family
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 2 double beds
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Classic King
...
  • Room size: 28 m²/301 ft²
  • Garden view
  • 1 king bed
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Honeymoon Suite
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
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Classic Twin
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 2 single beds
Enter dates to see prices
Classic Family
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Wilderness Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Wilderness Hotel?

The Wilderness Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 10 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Wilderness Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Wilderness Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at The Wilderness Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at The Wilderness Hotel. Adults can enjoy breakfast offered with an additional charge of 119 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Wilderness Hotel?

The Wilderness Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at The Wilderness Hotel?

The Wilderness Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Wilderness Hotel?

The Wilderness Hotel’s neighborhood is Wilderness Heights which includes popular restaurants such as Locals Pub & Diner, Flava Cafe & restaurant and Cocomo Restaurant.

What popular shopping places are close to The Wilderness Hotel?

The Wilderness Hotel is located in Wilderness Heights area which features shopping places such as Milkwood Village Shopping Centre.

What are popular attractions near The Wilderness Hotel?

The Wilderness Hotel’s location in the Wilderness Heights neighborhood makes it close to famous attractions including Nendela Wellness Centre and Spa.

What popular natural sightseeing spots are close to The Wilderness Hotel?

The Wilderness Hotel’s nearby natural sights include Wilderness Lagoon located in the same Wilderness Heights area.

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Explore the neighborhood

What people love about The Wilderness Hotel

  • 10

    Exceptional

    "Best place for a workcation"

    David

    |

    August 4, 2022

  • 10

    Exceptional

    "Really enjoyed our first stay here."

    John

    |

    June 14, 2022

  • 9.2

    Exceptional
    Staff 

    "On arrival the very pleasant receptionist changed our room to a nearby one because she could see my husband had a problem walking."

    Marion

    |

    June 2, 2022

Property ranking|Compared to 151 Wilderness properties
See all rankings
Room comfort score
7.2/10
Location score
9.1/10
Service score
8.6/10
Room size
39 sqm.
Better than
95
%
of Wilderness properties
Better than
93
%
of Wilderness properties
Better than
90
%
of Wilderness properties
Bigger than
89
%
of Wilderness properties
Overall rating:

8.3

Excellent
197 reviews
Cleanliness
7.9
Facilities
7.9
Location
9.0
Read all reviews >
What travelers say they love:
Clean, comfy, air conditioned room and a breakfast buffet fi...
Chanel from South Africa
Family with older children
More about The Wilderness Hotel

More about The Wilderness Hotel

The Wilderness Hotel

The Wilderness Hotel provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Shuttle services provided by the hotel make exploring Wilderness even more convenient.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. On cold days and nights, the hotel's on-site fireplace will keep you warm.
Staying for a long time, or just need clean clothes? laundromat, dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at The Wilderness Hotel. Some rooms are equipped with linen service and air conditioning for your convenience. In-room entertainment such as television, is provided for guests in select rooms. The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Wilderness Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
Never let a day go wasted when you're at The Wilderness Hotel with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, steam room, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun without traveling far, by taking advantage of the mini golf course, dart board, ping-pong table, yoga room, tennis court, golf course on site, hiking trails, bowling alley and squash court at The Wilderness Hotel. Have fun with your friends or family, or even meet new people at the games room and shared lounge and TV area.
Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 95% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Wilderness.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

6 mentions

Beach

4 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

Languages spoken

  • English
  • French

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Bowling alley
  • Dart board
  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Massage
  • Mini golf course
  • Sauna
  • Spa
  • Squash court
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Table tennis
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Coffee shop
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Complimentary drinking water
  • Hair dryer
  • Iron and ironing board
  • Linens
  • Phone
  • Towels
  • TV
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
  • Vegetarian
  • Full English/Irish
Restaurants on site

Loerie Restaurant

  • Menu: Buffet, A-la-carte
Location
6 George Road, Wilderness Heights, Wilderness, South Africa, 6560
Exceptional
Location

9

Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-8 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 9 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Getting around

  • Airport transfer fee10 ZAR
  • Distance from city center1km
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)119 ZAR

The property

  • Number of bars/lounges1
  • Number of floors2
  • Number of restaurants1
  • Number of rooms 150
  • Room voltage220

Reviews of The Wilderness Hotel from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness7.9
Facilities7.9
Location9.0
Room comfort and quality7.2
Service8.5
Value for money8.3
High score for Wilderness
Rating
9+ Exceptional (39)
8-9 Excellent (12)
7-8 Very Good (16)
6-7 Good (6)
<6 Below Expectation (18)
Time of the year
Mar - May (18)
Jun - Aug (9)
Sep - Nov (18)
Dec - Feb (46)
All guests (197)
All room types
All languages

Show reviews that mention 

Showing 91 verified guest comments
12345
10.0
Exceptional
Olga from South Africa
Group
Standard Family
Stayed 2 nights in July 2016

Fantastic wedding weekend”

We had our wedding at the hotel and our guests also stayed there for the weekend. All the staff were incredibly friendly and helpful and went out of their way to cater to our every request. Everyone had a fantastic weekend and the spa was also lovely for pre-wedding treatments. The hotel is located across from the beautiful Wilderness beach and there are lots of restaurants and shops within walking distance from the hotel. We thoroughly enjoyed our stay and would definitely return.

Reviewed June 27, 2017

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7.3
Very good
Marne from South Africa
Couple
Deluxe Family Twin
Stayed 2 nights in December 2014

Great hotel - great effort!”

Hotel really trying hard to make it comfortable for their guests. Very friendly staff.

We had a great stay at the Wilderness hotel. Staff were friendly and helped carry our baggage on arrival. I booked our stay over a few different bookings and eventually got the rooms sorted and remained in one room. The hotel are recovering from a long period being closed and one cant expect that all facilities are 100%, but the thing that matters are that they are all trying very hard and their effort is noticable. One cant be too hard on them, especially because they are rated 3 star. Definately getting value for your money. Enjoyed the stay and looking forward staying there again... And hopefully notice some improvement!

Reviewed January 04, 2015

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7.6
Very good
Anita from United Kingdom
Couple
Deluxe King
Stayed 2 nights in February 2018

Excellent location”

We had a great two nights in Wilderness. The hotel is in a brilliant location being in the centre case to all bars and restaurants. The hotel is vey tired and needs updating. The staff service was very slow in the restaurant at breakfast and we tried to get a drink when sitting around the pool but nobody came at all to take our order so in the end had to go to a bar over the road.

Reviewed February 25, 2018

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9.2
Exceptional
Anne from United Kingdom
Group
Classic Family
Stayed 2 nights in February 2019

Pleasantly surprised ”

We were travelling as a group of 3, staying 2 nights so I had requested a 3 bedded room When shown to our room we had 2 rooms, adjoining, both with their own lovely big en suite modern bathrooms. Breakfast was very good with wide selection and 2 chefs Hotel is in great location for hiking trails and beach. Also close enough to walk to the best restaurants in the area.

Reviewed February 27, 2019

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10.0
Exceptional
joh from United Kingdom
Couple
Standard Family
Stayed 3 nights in January 2017

We loved it here”

Apart from the dining room tables being short of all sorts of utensils each day.... a minor thing that we have experienced in other hotels in SA. Even though the room and bathroom were fabulous, my wife said the wardrobe smelled a bit musty. Overall we were extremely impressed and will definitely come here again. John

Reviewed February 04, 2017

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8.8
Excellent
david from United Kingdom
Solo traveler
Standard King
Stayed 1 night in November 2018

Well run hotel with lots of transient guests ”

I stayed three nights and enjoyed it. I had a basic room (many have views and/or terraces) which was reasonable size, comfy bed, clean and bright. Shower worked well and plenty of hot water at all times. Breakfast was terrific with lots of choices including omelette chef, waffle chef, fresh fruit, bacon, sausages, potatoes, beans, cold meats and cheeses and you could sit outside under umbrellas. Dinner was buffet, again with a multitude of choices including Carvery, king prawns curry one night, chicken, fish, ribs and a broad choice of sides, starters and puds. The pool has some shelter but you need to move regularly to take advantage of the trees as these are very high. One drawback was the large number of one night guests who tended to arrive around 3pm (and go to breakfast at 7am!) so ask for a room at the far end of the corridors if you want to sleep in! Finally staff wonderful, happy and obliging- thoroughly recommended

Reviewed November 14, 2018

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8.8
Excellent
Tracy from South Africa
Couple
Classic King
Stayed 3 nights in December 2017

Family Orientated Hotel”

This hotel was very busy over the festive season and seemed to handle the masses well. We were disappointed that some of the windows in our room were barred shut so room felt a little claustrophobic. Very family orientated hotel.

Reviewed January 07, 2018

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7.6
Very good
Fadeelah from South Africa
Couple
Deluxe Family Quad
Stayed 3 nights in November 2020

Halaal friendly? Not so much”

We selected this hotel because during previous stays the food was "halaal friendly." This time however some of the staff did not know what halaal was, and served unhalaal meat using the same utensils to make omelettes. Each day at breakfast the buffet selection was diminished until on the last day we were offered omelettes and toast. The beans, chicken, fish fingers, even the sauces selection was gone. No Waffles were served either despite the waffle machine being on. The rooms are clean and the room facilities good. The hotels location is wonderful within walking distance from the beach, trails and canoeing facilities. We did not get the impression that strict Covid practices were in place. We were alarmed that the lady at rcepeption who booked us in was coughing.

Reviewed November 18, 2020

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9.2
Exceptional
Brighton from South Africa
Business traveler
Standard Family
Stayed 2 nights in October 2019

Neat place, Excellent food”

The food is Excellent. Staff very friendly. From Reception to room service. Although the front rooms have a lot of space, there is still a lot of room for improvement. But your key strength is the quality of food and the friendliness and professionalism of staff. Keep it up

Reviewed October 11, 2019

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10.0
Exceptional
Danelle from South Africa
Business traveler
Family Bunk Bed Room
Stayed 1 night in July 2018

Old Worldly Charm”

We absolutely love this hotel. It is home away from home. The staff are accommodating, friendly and warm in their approach. The food is amazing.

Reviewed July 16, 2018

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6.8
Good
Katie from United Kingdom
Couple
Classic King
Stayed 1 night in January 2017

A stopover hotel”

Very close to Wilderness National Park and the highstreet

Reviewed January 23, 2017

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8.0
Excellent
Aisling from Ireland
Couple
Standard King
Stayed 2 nights in January 2017

Lovely, reasonable hotel in a quiet town”

We got upgraded to a renovated room which was fab, the parts of the hotel that have been renovated are lovely the rest is a little dated but functional and a work in progress. Easy walking distance of everything. Spa is great too!

Reviewed January 29, 2017

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6.0
Vivienne from South Africa
Group
Standard Twin
Stayed 2 nights in January 2015

Four ladies who desperately needed a break!”

Easy to find, close to restaurants and affordable rate

I requested 2 x adjacent/inter-linked rooms on the ground floor - not done.No elevators & lifts-wheelchair unfriendly.No secure parking & limited parking bays for hotel guests.More reserved parking bays for wheelchairs guests.No security guard on duty.Colourful marketing brochures required.No telephones in rooms.No business desk & Wi-Fi facilities in hotel.The hairdryers did not work.Insufficient lighting & mirrors in rooms.Total revamp in all rooms -offer good quality clean linen, curtains,towels,TV, hairdryers,toilet brushes, air freshner, shampoo & conditioner, hand cream, shower cap,mini fridge & proper tea/coffee making facilities, etc. Replace a shower in the bath with separate shower & bath. Not the best "sales person" on site.We met the newly appointed Marketing Manager of the hotel.She seems very capable and friendly.We are sure that she will bring in many, many good ideas to improve on the facilities and standard currently offered by the hotel. We wish the hotel well with their future endeavours and hope to return once the above have been taken care of. Thank you for your assistance in securing our stay.

Reviewed February 04, 2015

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9.6
Exceptional
david from United Kingdom
Solo traveler
Standard Twin
Stayed 2 nights in November 2018

charming old fashioned hotel in a good location ”

quick friendly check in- nice room with tea and coffee (kettle didn’t work on arrival but was quickly changed) no lift so most rooms only accessible by stairs. good selection at breakfast with omelette and waffles chef. Dinner buffet also good and great value but boring after two nights so went to 3 girls- lots of restaurants within 1 minute walk - which was terrific.

Reviewed November 18, 2018

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7.3
Very good
Kerry from Australia
Family with teens
Deluxe Family Twin
Stayed 1 night in December 2014

Hotel stay after 9. days of camping”

Clean, location, friendly staff.

We had been camping and caravaning for 9 days so this felt like a bit of luxury at the end of our trip. The family room was adequate for a nights stay but would be cramped if we needed to stay for a longer period with two teenagers. Room is clean. Air conditioner was quiet but didn't cool the room very well. No telephone in room so need to go to reception with any queries. Staff were all pleasant. Drinks at the poolside bar take ages to come. I gave up after 45 minutes for one order off a fruit shake. Breakfast looked to have a large variety I didn't eat so can't comment on the quality. Plenty to do if staying more than a night. We played mini golf and there were tennis courts trampoline pool and I think squash courts . Considering the time of year I think it was reasonable value.

Reviewed December 24, 2014

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10.0
Exceptional
Danelle from South Africa
Family with young children
Standard Family
Stayed 1 night in July 2018

Our No1 choice hotel in Wilderness”

The hotel has so much history and it is always a pleasure to visit.

Reviewed July 16, 2018

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9.6
Exceptional
Shahien from South Africa
Business traveler
Family Bunk Bed Room
Stayed 1 night in November 2017

Value for money”

I am a regular at this hotel and has never been disappointed. Generally good value for money.

Reviewed December 07, 2017

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10.0
Exceptional
Percy from South Africa
Family with teens
Classic Family
Stayed 2 nights in April 2017

Awesome location”

Walking distance to beach. Superb hotel in superb location.

Reviewed September 19, 2017

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8.4
Excellent
Lorraine from South Africa
Family with teens
Classic Twin
Stayed 2 nights in July 2017

Relaxed atmosphere close to George and Knysna ”

Loved the large rooms and the friendly staff. Brace us walking distance away and there are many wonderful restaurants in the vicinity! Great holiday destination

Reviewed July 11, 2017

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7.2
Very good
Anita from United Kingdom
Group
Deluxe King
Stayed 2 nights in February 2018

Excellent location”

Hotel in great location, but is very tired inside and around the pool. Duck poo on path around pool, should be cleaned up but was just left for us to tread in! Staff quite apathetic. when trying to get a drink round the pool. We had to go to a bar across the road in the end!

Reviewed February 28, 2018

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