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7 Aug 2022
Sunday
7 Aug 2022
Sunday
2 adults
1 room
The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan
The Upper House Batu Kawan

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  • Overview
  • Rooms
  • Facilities
  • Reviews
  • Location
  • Policies

8.7

Excellent

1,229 reviews

1,229 reviews

Housekeeping41
Car Park6
Breakfast3
The hotel is brilliant is turning small space room into functional room for the guests with well equipped facilities.
Foong
July 24, 2022
Decor is superb!
Hafizah
July 19, 2022
Check-in is a breeze.
Wei
July 12, 2022
The place is new and the corridor is bright, room is clean and under the bed still have extra space to put.
PHANG
July 11, 2022
Rooms are super clean and comfy, aircond works well and is quiet, amenities provided are good, and water dispensers are provided at every floor.
Samantha
June 29, 2022
See map

8.4

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Chew's Jetty 22.1 km
Khoo Kongsi 22.5 km
Pinang Peranakan Mansion 22.6 km
Armenian Street 22.7 km
Penang Fort Cornwallis 23.0 km
Cheong Fatt Tze - The Blue Mansion 23.3 km
Kek Lok Si Temple 25.6 km
Batu Ferringhi Beach 33.6 km
Entopia 33.9 km
Escape Theme Park 34.1 km
Nearby landmarks
Central Park 650 m
Bukit Tambun 3.3 km
Bukit Tambun clinic 3.9 km
Pasaran JJ 4.2 km
Bukit Batu Kawan 4.4 km
Bus parking 4.4 km
Bukit Batu Kawan Forest 4.4 km
Taman Idaman Fasa 4 4.7 km
Taman Idaman playground 5.0 km
Bukit Changkat Kledang 5.2 km
See nearby places
Newly built in 2020

The Upper House Batu Kawan

22A, Jalan Vervea 10, Vervea, Bandar Cassia, Simpang Ampat, Bukit Mertajam, Penang, Malaysia, 14110 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bukit Mertajam part of Penang, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pinang Peranakan Mansion. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

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Highlights

Sparkling clean

Check-in [24-hour]

Excellent room comfort & quality

Newly built

Complimentary WIFi in all rooms

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

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Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Golf course [on-site]

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

3 travelers have booked today.

Value for money8.7
Distance to city center5 KM
Location rating8.4
Nearest airportPenang International Airport (PEN)
Distance to airport19.4 km

Rooms available at The Upper House Batu Kawan

Room photos and details
Standard Double
...
  • Room size: 16 m²/172 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Room photos and details
Executive King Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 1 queen bed
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Room photos and details
Standard Twin
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
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Room photos and details
Executive Twin Room
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 2 single beds
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Room photos and details
Premier King Room
...
  • Room size: 31 m²/334 ft²
  • Outdoor view
  • 1 king bed & 1 sofa bed
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Room photos and details
Upper Twin
...
  • Room size: 15 m²/161 ft²
  • Outdoor view
  • 2 single beds
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Room photos and details
Upper King (No Window)
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 1 queen bed
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Room photos and details
Upper Twin (No Window)
...
  • Room size: 15 m²/161 ft²
  • Shower
  • 2 single beds
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Room photos and details
Family Unit Suite
...
  • Room size: 32 m²/344 ft²
  • 1 king bed and 1 sofa bed
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Room photos and details
Quad Room Sea View
...
    Enter dates to see prices

    Frequently asked questions

    Does The Upper House Batu Kawan have a hot tub?

    The Upper House does not have a hot tub.

    What time is check-in and check-out at The Upper House Batu Kawan?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Upper House Batu Kawan?

    For those who wish to drive their own cars, The Upper House Batu Kawan has a car park that's close to the hotel. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at The Upper House Batu Kawan?

    Wake up to a great buffet breakfast at The Upper House Batu Kawan. Adults can enjoy breakfast offered with an additional charge of 30 MYR if not included in the room rate.

    What are my dining options at The Upper House Batu Kawan?

    The Upper House Batu Kawan features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the smoking policy at The Upper House Batu Kawan?

    The Upper House Batu Kawan does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby The Upper House Batu Kawan?

    The Upper House Batu Kawan is located in Bukit Mertajam, famous for good restaurants such as Prawn Village, HoHo Food World and Mum Selection.

    What popular shopping places are close to The Upper House Batu Kawan?

    Shopping options in The Upper House Batu Kawan’s Bukit Mertajam neighborhood include Tesco Extra Seberang Perai and AEON Seberang Prai City.

    What are popular attractions near The Upper House Batu Kawan?

    The Upper House Batu Kawan is located in Bukit Mertajam area, which is famous for attractions such as Central Park, Taman Idaman Fasa 4 and Taman Idaman playground.

    What popular natural sightseeing spots are close to The Upper House Batu Kawan?

    The Upper House Batu Kawan is located within Bukit Mertajam, which makes it conveniently close to natural sights including Bukit Tambun, Bukit Batu Kawan and Bukit Batu Kawan Forest.

    Show more questions
    See map

    Explore the neighborhood

    What people love about The Upper House Batu Kawan

    • 9.2

      Exceptional
      Spaciousness

      "The hotel is brilliant is turning small space room into functional room for the guests with well equipped facilities."

      Foong

      |

      July 24, 2022

    • 8.4

      Excellent

      "Decor is superb!"

      Hafizah

      |

      July 19, 2022

    • 8.4

      Excellent

      "Check-in is a breeze."

      Wei

      |

      July 12, 2022

    Property ranking|Compared to 2,418 Penang properties
    See all rankings
    Service score
    9.2/10
    Cleanliness score
    9.2/10
    Cheapest price score
    Value for money score
    8.7/10
    Better than
    97
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    93
    %
    of Penang properties
    Overall rating:

    8.7

    Excellent
    1,229 reviews
    Cleanliness
    9.2
    Facilities
    8.3
    Location
    8.4
    Read all reviews >
    What travelers say they love:
    Best hotel, clean and nice.
    Elaine from Malaysia
    Couple
    More about The Upper House Batu Kawan

    More about The Upper House Batu Kawan

    The Upper House Batu Kawan

    When you are looking for comfortable and convenient accommodations in Penang, make The Upper House Batu Kawan your home away from home. A stay at The Upper House Batu Kawan ensures an easy access to the lively city and all of its wonders.
    Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Upper House Batu Kawan. Stay connected throughout your stay with free internet access provided. Your explorations of Penang can be assisted with the taxi services available here. Parking is provided free of charge for guests.
    You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. The hotel's daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the The Upper House Batu Kawan. The hotel is entirely non-smoking.
    Smoking may only take place in restricted designated areas.
    Rooms at The Upper House Batu Kawan are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning.


    Dining and things to do

    Wake up with no worries at The Upper House Batu Kawan, where breakfast can be provided in house. The Upper House Batu Kawan is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. Once there, be sure to check out bar for some in-house nighttime fun.


    Reasons to stay here

    Spend less here on rooms than you would at 93% of other accommodations in the city.
    Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 96% of other options in the city.
    This hotel's staff and services score higher than 96% of accommodations in the city.

    Show more
    Amenities and facilities
    Excellent
    Facilities

    8.3

    Languages spoken

    • English
    • Chinese [Cantonese]
    • Chinese [Mandarin]
    • Malay

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Golf course [on-site]
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Body thermometer
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Hand sanitizer
    • Physical distancing of at least 1 meter
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Happy hour
    • Restaurant [halal]
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Convenience store
    • Daily cleaning
    • Disabled facilities
    • Elevator
    • Grooming service
    • Invoice provided
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room

    Access

    • Allergy-free rooms
    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms
    • Soundproof rooms

    Getting around

    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Shuttle service
    • Taxi service
    • Transport to airport

    Available in all rooms

    • A/C
    • Complimentary drinking water
    • Private bathroom
    • Shower
    • TV [flat screen]
    • Wi-Fi
    Location
    22A, Jalan Vervea 10, Vervea, Bandar Cassia, Simpang Ampat, Bukit Mertajam, Penang, Malaysia, 14110
    Excellent
    Location

    8.4

    Airports

    • Penang International Airport (PEN)
      19.4 km
    • Sultan Azlan Shah Airport (IPH)
      104.2 km

    Public transportation

    • Simpang Ampat
      6.8 km
    • Nibong Tebal
      9.0 km

    Hospital or clinic

    • Bukit Tambun clinic
      3.9 km

    Convenience store

    • On-site
    What's nearby

    Popular landmarks

    • Chew's Jetty
      22.1 km
    • Khoo Kongsi
      22.5 km
    • Pinang Peranakan Mansion
      22.6 km
    • Armenian Street
      22.7 km
    • Penang Fort Cornwallis
      23.0 km
    • Cheong Fatt Tze - The Blue Mansion
      23.3 km
    • Kek Lok Si Temple
      25.6 km
    • Batu Ferringhi Beach
      33.6 km
    • Entopia
      33.9 km
    • Escape Theme Park
      34.1 km

    Nearby landmarks

    • Central Park
      650 m
    • Bukit Tambun
      3.3 km
    • Bukit Tambun clinic
      3.9 km
    • Pasaran JJ
      4.2 km
    • Bukit Batu Kawan
      4.4 km
    • Bus parking
      4.4 km
    • Bukit Batu Kawan Forest
      4.4 km
    • Taman Idaman Fasa 4
      4.7 km
    • Taman Idaman playground
      5.0 km
    • Bukit Changkat Kledang
      5.2 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    Minimum age of guests is: 2 year(s).

    Children 2-7 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 8 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Effective 1 June 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4- and 5-star hotels and MYR 2 per room per night for 0- to 3-star hotels. The property’s star rating will be in accordance to the rating from the Local Council, and should the rating differ from the website, the Local Council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from: 15:00
    • Check-out from: 12:00
    • Check-out until: 12:00

    Getting around

    • Distance from city center: 5 KM
    • Travel time to airport (minutes): 25

    Extras

    • Breakfast charge (unless included in room price): 30 MYR

    The property

    • Number of bars/lounges: 1
    • Number of floors: 4
    • Number of restaurants: 1
    • Number of rooms : 89
    • Year property opened: 2020
    • Most recent renovation: 2020
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    8.1

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    Neighborhood
    Bukit Mertajam
    Bukit Mertajam
    Seberang Perai
    Bukit Mertajam

    Reviews of The Upper House Batu Kawan from real guests

    Provided by verified guests of Agoda
    8.7
    /
    10
    Excellent
    From 634 reviews
    Cleanliness9.2
    Facilities8.3
    Location8.4
    Service9.2
    Value for money8.7
    High score for Penang
    Rating
    9+ Exceptional (103)
    8-9 Excellent (32)
    7-8 Very Good (34)
    6-7 Good (13)
    <6 Below Expectation (14)
    Time of the year
    Mar - May (61)
    Jun - Aug (38)
    Sep - Nov (30)
    Dec - Feb (67)
    All guests (634)
    All room types
    All languages

    Show reviews that mention 

    Showing 196 verified guest comments
    12345
    9.6
    Exceptional
    Surendran from Malaysia
    Couple
    Upper King (No Window)
    Stayed 2 nights in January 2021

    Last minute plan!! ”

    Its a new cozy hotel stay experience. The ONLY hotel located at Bdr Cassia close to Design Village & companies in Batu Kawan. A recommended stay for those looking for short travel around Batu Kawan. Price worth of the room & breakfast was included and it was really nice.

    Reviewed January 17, 2021

    See room deals

    10.0
    Exceptional
    Rahimi from Malaysia
    Family with young children
    Standard Twin
    Stayed 1 night in January 2021

    Value for money stay”

    Best for traveller planning to stay overnight after a visit to IKEA & Design Village Batu Kawan.

    Reviewed January 03, 2021

    See room deals

    9.6
    Exceptional
    Irsyad from Malaysia
    Business traveler
    Upper King (No Window)
    Stayed 1 night in February 2021

    Exceptional! ”

    The best in Batu Kawan so far

    Reviewed February 15, 2021

    See room deals

    10.0
    Exceptional
    Boo from Malaysia
    Business traveler
    Standard Double
    Stayed 1 night in January 2021

    NEW AREA AND NEW HOTEL”

    GOOD LOCATION. NEARBY LAKE AND IKEA. ALSO EASY ACCESS TO 2ND BRIDGE TO PENANG ISLAND

    Reviewed January 29, 2021

    See room deals

    8.0
    Excellent
    Lee from Malaysia
    Business traveler
    Standard Double
    Stayed 1 night in December 2020

    Near to Ikea and Design Village Outlet”

    The hotel is near to Ikea, Design Village Outlet, Penang second bridge

    Reviewed December 25, 2020

    See room deals

    10.0
    Exceptional
    New from Malaysia
    Business traveler
    Upper King (No Window)
    Stayed 1 night in January 2021

    Very clean”

    This hotel design is good n staff also very nice

    Reviewed February 28, 2021

    See room deals

    6.8
    Good
    Nik from Malaysia
    Couple
    Standard Double
    Stayed 3 nights in December 2020

    Nice hotel design, worst breakfast”

    Staying 3D2N, staff are very polite and friendly. Room is nice and design is OK. However, so called buffet breakfast is worst experience ever. Only has 2 type of meal for breakfast and not enough protein, just a carbo based (rice and pasta). Not to forget, our first breakfast is replaced with a plain scrambled egg since they have a technical problem. They just need to improve their management and more meal for so called buffet breakfast

    Reviewed December 25, 2020

    See room deals

    8.8
    Excellent
    New from Malaysia
    Business traveler
    Upper King (No Window)
    Stayed 1 night in March 2021

    GOOD”

    ROOM DESIGN GOOD AND CLEAN

    Reviewed March 07, 2021

    See room deals

    10.0
    Exceptional
    New from Malaysia
    Business traveler
    Upper King (No Window)
    Stayed 1 night in February 2021

    Exceptional”

    Design nice n clean, staff is good service.

    Reviewed February 28, 2021

    See room deals

    10.0
    Exceptional
    Boo from Malaysia
    Business traveler
    Upper King (No Window)
    Stayed 1 night in January 2021

    NEW AREA AND GOOD LOCATION.”

    TRAVEL ALONE FOR BUSINESS MEETING.

    Reviewed January 29, 2021

    See room deals

    10.0
    Exceptional
    Kelly from Malaysia
    Couple
    Standard Double
    Stayed 1 night in January 2021

    best of the best ”

    staffs tip top service

    Reviewed January 24, 2021

    See room deals

    10.0
    Exceptional
    Kamarul from Malaysia
    Couple
    Standard Twin
    Stayed 1 night in December 2020

    All point of view.”

    Excellent!!!

    Reviewed January 03, 2021

    See room deals

    8.0
    Excellent
    New from Malaysia
    Business traveler
    Upper King (No Window)
    Stayed 1 night in February 2021

    GOOD”

    VERY CLEAN N NICE

    Reviewed February 25, 2021

    See room deals

    7.2
    Very good
    New from Malaysia
    Business traveler
    Standard Double
    Stayed 1 night in March 2021

    good”

    clean n nice

    Reviewed March 31, 2021

    See room deals

    9.2
    Exceptional
    shahir from Malaysia
    Business traveler
    Standard Double
    Stayed 1 night in December 2020

    ok”

    ok

    Reviewed January 04, 2021

    See room deals

    8.4
    Excellent
    azmi from Malaysia
    Couple
    Standard Double
    Stayed 1 night in October 2021

    modern but low cost hotel.”

    yo should try this hotel. near ikea and etc. the staff also friendly

    Reviewed August 03, 2022

    See room deals

    9.6
    Exceptional
    Norlela from Malaysia
    Couple
    Standard Double
    Stayed 1 night in July 2022

    Exceptional”

    New hotel

    Reviewed August 02, 2022

    See room deals

    6.0
    noor from Malaysia
    Couple
    Standard Double
    Stayed 2 nights in July 2022

    New place in town”

    Overall stay was good. Breakfast was served to each room. You can choose between two type of meal. Love the swimmingpool, water was clean and refreshing.Abit dissapointed with hot shower, it is low and not hot at all. I believed they are using central system, in which once the hot water resorvoir run out, the water become slow and cold. Might want to improve on that.

    Reviewed August 01, 2022

    See room deals

    9.2
    Exceptional
    Melonney from Malaysia
    Couple
    Standard Twin
    Stayed 1 night in July 2022

    Exceptional”

    Everhthing okay

    Reviewed July 31, 2022

    See room deals

    10.0
    Exceptional
    Jingo from Malaysia
    Business traveler
    Standard Twin
    Stayed 1 night in January 2022

    Exceptional”

    Good condion

    Reviewed July 27, 2022

    See room deals

    12345
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