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The Union Hotel
The Union Hotel
The Union Hotel
The Union Hotel
The Union Hotel
The Union Hotel
The Union Hotel

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6.5

Good

526 reviews

526 reviews

See map

6.7

Good

Location rating score

Popular neighborhood
Excellent for walking
Walkable places
Tilt

240 m

Springbuck Art & Jewellers

300 m

Medwood Gardens

320 m

Durban Natural Science Museum

330 m

Old Court House Museum

350 m

Popular landmarks
uShaka Wet 'n Wild

1.8 km

uShaka Marine World

2.0 km

Suncoast Casino

2.5 km

Big Rush Urban Adrenaline

3.1 km

Durban Botanic Gardens

3.1 km

Closest landmarks
Consulate of Italy

250 m

Consulate of India

290 m

Workshop

410 m

Durban Exhibition Centre

430 m

Cool Runnings - fishing

430 m

The Union Hotel

182/186 dr pixley kaseme street, Durban City Center, Durban, South Africa, 4001 - See map

Strategically situated in Durban City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous uShaka Marine World.

Highlights

Located in heart of Durban

Check-in [24-hour]

Inside city center

320 meters to Durban Natural Science Museum

970 meters to the beach

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Golf course [on-site]

Casino

Laundry service

Room service

Your dates are popular among travelersUsers are booking a place in Durban every 6 minutes on Agoda.com
Value for money5.3
Location rating6.7
Nearest airportKing Shaka International Airport (DUR)
Distance to airport28.8 km

Rooms available at The Union Hotel

Deluxe Double Room
...
  • Room size: 26 m²/280 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Standard Double Room
...
  • Room size: 13 m²/140 ft²
  • Shower
  • 1 double bed
Enter dates to see prices
Standard
...
  • Room size: 18 m²/194 ft²
  • Smoking allowed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Union Hotel?

Check-in is from 02:00 PM, and check-out is until 11:30 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Union Hotel?

For those who wish to drive their own cars, The Union Hotel has a car park that's close to the hotel. Parking is available for an additional charge. If you're looking for an easy way to get around Durban with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at The Union Hotel?

The Union Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Union Hotel?

The Union Hotel is located in Durban City Center, famous for good restaurants such as Ulundi Restaurant, Hotstuff Restaurant and Roma Revolving Restaurant.

What popular shopping places are close to The Union Hotel?

Shopping options in The Union Hotel’s Durban City Center neighborhood include Victoria St Market, Joe's Corner Shop and Springbuck Art & Jewellers.

What are popular attractions near The Union Hotel?

The Union Hotel is located in Durban City Center area, which is famous for attractions such as Durban Natural Science Museum, Port Natal Maritime Museum and Kwa Muhle Museum.

What popular natural sightseeing spots are close to The Union Hotel?

The Union Hotel is located within Durban City Center, which makes it conveniently close to natural sights including Natal Bay, North Park Nature Reserve and New Germany Nature Reserve.

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Explore the neighborhood

What people love about The Union Hotel

  • 8

    Very good
    Cleanliness

    "It was good and clean, the stuff welcome us with hospitality."

    Simphiwe

    |

    January 7, 2022

  • 9.2

    Exceptional

    "A budget hotel, yet beautiful inside"

    Winile

    |

    September 15, 2020

  • 10

    Exceptional
    Location

    "It is clean and not far from the main beach"

    Tshepo

    |

    January 24, 2020

Property ranking|Compared to 1,147 Durban properties
See all rankings
Location score
6.7/10
Service score
5.4/10
Cleanliness score
5.9/10
Value for money score
5.3/10
Better than
91
%
of Durban properties
Better than
90
%
of Durban properties
Better than
90
%
of Durban properties
Better than
89
%
of Durban properties
Overall rating:

6.5

Good
526 reviews
Cleanliness
5.9
Facilities
4.6
Location
6.7
Read all reviews >
More about The Union Hotel

More about The Union Hotel

The Union Hotel

See the best of Durban with a stay at The Union Hotel, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The Union Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Durban. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. Staying for a long time, or just need clean clothes? At the hotel, your favorite travel outfits will be kept clean and available with laundry service provided on-site. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Equipped with handy amenities, guestrooms at The Union Hotel guarantee a comfortable stay for all travelers. Some rooms at The Union Hotel are equipped with air conditioning for your convenience. The hotel also offers instant tea in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides toiletries and towels in some select rooms.


Dining and things to do

A night in at the hotel's casino can be as fun as a night out with your travel companions.
The Union Hotel offers unique recreational opportunities for all guests. Don't forget to explore the hotel's easily accessible beach. Have some easy fun without traveling far, while playing golf course on site at The Union Hotel.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 94% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 94% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Durban.

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Amenities and facilities
Review score
Facilities

4.6

Languages spoken

  • English
  • French

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Casino
  • Golf course [on-site]

Cleanliness and safety

  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Salon
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [charges apply]
  • Car park [nearby]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Complimentary tea
  • Free bottled water
  • Internet access – wireless
  • Mirror
  • Smoke detector
  • Smoking allowed
  • Toiletries
  • Towels
  • TV [flat screen]
Food and dining
Breakfast options
  • Halal
  • Full English/Irish
Location
182/186 dr pixley kaseme street, Durban City Center, Durban, South Africa, 4001
Good
Location

6.7

Airports

  • King Shaka International Airport (DUR)
    28.8 km
  • Pietermaritzburg Airport (PZB)
    65.7 km

Public transportation

  • Durban Railway Station
    1.5 km
  • Berea Road
    1.7 km

Hospital or clinic

  • Sparspot Pharmacy
    750 m

Shopping

  • Victoria St Market
    1.4 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    90 m
What's nearby

Popular landmarks

  • uShaka Wet 'n Wild
    1.8 km
  • uShaka Marine World
    2.0 km
  • Suncoast Casino
    2.5 km
  • Big Rush Urban Adrenaline
    3.1 km
  • Durban Botanic Gardens
    3.1 km
  • Moses Mabhida Stadium
    3.4 km
  • Mitchell Park Zoo
    4.2 km
  • Umgeni River Bird Park
    5.2 km
  • The Valley of a 1000 Hills
    27.0 km

Nearby landmarks

  • Tilt
    240 m
  • Consulate of Italy
    250 m
  • Consulate of India
    290 m
  • Springbuck Art & Jewellers
    300 m
  • Medwood Gardens
    320 m
  • Durban Natural Science Museum
    330 m
  • Old Court House Museum
    350 m
  • Art Gallery
    380 m
  • City Hall
    380 m
  • Municipal Library
    380 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until23:30

The property

  • Number of rooms 58

Reviews of The Union Hotel from real guests

Provided by verified guests of Agoda
5.5
/
10
Review score
Cleanliness5.9
Facilities4.6
Location6.7
Service5.4
Value for money5.3
High score for Durban
Rating
9+ Exceptional (2)
8-9 Excellent (0)
7-8 Very Good (1)
6-7 Good (1)
<6 Below Expectation (10)
Time of the year
Mar - May (3)
Jun - Aug (2)
Sep - Nov (3)
Dec - Feb (6)
All guests (34)

Show reviews that mention 

Showing 14 verified guest comments
9.2
Exceptional
Winile from South Africa
Couple
Deluxe Double Room
Stayed 1 night in September 2020

Great ”

a budget hotel, yet beautiful inside

Reviewed September 15, 2020

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10.0
Exceptional
Tshepo from South Africa
Family with teens
Deluxe Double Room
Stayed 1 night in January 2020

Best and just the best”

It is clean and not far from the main beach

Reviewed January 24, 2020

See room deals

4.0
Bavuyile from South Africa
Family with teens
Standard Double Room
Stayed 2 nights in January 2019

The hotel is okay however it has very poor service, there is no care at all. ”

To be specific..... On arrival there were no clean towels in the room.... I had to hastle for the towels.... They promised to bring them to the room.... They never did and I had to go hustle again.... I had to wait more than 5hours on my arrival to get clean towels. Again the shower had no door.... So showering was uncomfortable, and most of the hotel staff is unfriendly.... I wouldn't stay at the hotel again..... However the hotel is at a convinient place, easy to move around from there.

Reviewed January 12, 2019

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6.4
Good
Nomsa from South Africa
Couple
Standard
Stayed 3 nights in August 2018

Never had towels, shower caps till we left the place”

Rooms get cleaned so late, you want relax afternoon you find they are only cleaning the rooms you have to wait on the corridors while they are cleaning.

Reviewed August 16, 2018

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4.8
Mrs
Couple
Standard Double Room
Stayed 1 night in April 2019

Shower was leaking so much that it made the room wet as well. The room was not 100% clean ”

The room has a flat screen tv. Please fix the shower.

Reviewed April 27, 2019

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5.6
Raiye from South Africa
Couple
Standard
Stayed 2 nights in January 2019

it is a very good place at a very cheap price”

good value for money

Reviewed January 14, 2019

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2.0
Indrasena from South Africa
Business traveler
Standard Double Room
Stayed 2 nights in January 2020

Acceptable”

Don't waste time staying at this hotel

Reviewed January 15, 2020

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2.0
Brighton from South Africa
Couple
Standard Double Room
Stayed 1 night in December 2020

Acceptable”

Not a good place to be i would never ever go there anymore

Reviewed December 24, 2020

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5.2
Lethukuthula from South Africa
Couple
Standard
Stayed 2 nights in October 2018

Bh”

Bb

Reviewed November 06, 2018

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2.0
Mbali from South Africa
Couple
Standard Double Room
Stayed 1 night in June 2022

Not neat”

I myself did not like the place when ewi got there they show me 2 rooms to pick from 1st was dirty full of paint on furniture 2nd room which i pick unknowingly toilet was full of used tissue i think the plumbing had an issue linen was full of stains had to ask another one the sofa bed that was in the room was full of dust and sperm marks very dirty wouldn't recommend to anyone i know

Reviewed June 08, 2022

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3.6
Sindisiwe from South Africa
Solo traveler
Standard Double Room
Stayed 1 night in April 2022

Acceptable”

A smile when meeting someone at reception would have been nice, but unfortunately people were busy with other things, towel issue, I only got them in the morning when I went down

Reviewed April 13, 2022

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8.0
Excellent
Simphiwe from South Africa
Group
Standard Double Room
Stayed 1 night in January 2022

Hotel”

It was good and clean, the stuff welcome us with hospitality.

Reviewed January 07, 2022

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5.2
Nompumelelo from South Africa
Couple
Standard Double Room
Stayed 1 night in October 2021

No towels”

Beautiful place but we waited for towels the whole day until next day in morning quiet ridiculous the receptionist lady's attitude worse!!!

Reviewed October 08, 2021

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6.0
Zimasa from South Africa
Couple
Standard Double Room
Stayed 1 night in March 2021

Above average”

I was hurt when I saw that they didn't put the soap in our room, rather than that everything was perfect

Reviewed March 20, 2021

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