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Restaurant, The Sya Palu Hotel in Palu
Superior - King Size Bed - View, The Sya Palu Hotel in Palu
Lobby, The Sya Palu Hotel in Palu
Lobby, The Sya Palu Hotel in Palu
Interior view, The Sya Palu Hotel in Palu
The Sya Palu Hotel
The Sya Palu Hotel

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7.4

Very good

20 reviews

20 reviews

See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Rumah Sakit Korem 132 500 m
Taman KPP Pratama Palu 750 m
Lapangan Vatulemo Palu (Taman Kota) 1.0 km
Rumah Sakit Annisa 1.2 km
Rumah Sakit Dira 1.6 km
Taman GOR 1.6 km
Lore Lindu National Park 1.6 km
Lapangan Tenis Taman GOR 1.7 km
Taman Gedung Juang 1.7 km
Transmart 1.9 km

The Sya Palu Hotel

Sisingamangaraja Street No.18, Kec. Mantikulore, Palu, Central Sulawesi, Indonesia, Palu, Palu, Indonesia, 94117 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Palu part of Palu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Mutiara Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Kids club

Fitness center

Front desk [24-hour]

Check-in/out [express]

Your dates are popular among travelersUsers are booking a place in Palu every 49 minutes on Agoda.com
Value for money7.7
Location rating7.9

Rooms available at The Sya Palu Hotel

Executive 1 Bed Room Suite
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  • Room size: 50 m²/538 ft²
  • City view
  • 1 single bed or 1 double be...
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Deluxe - King Bed
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  • Room size: 37 m²/398 ft²
  • Smoking allowed
  • 1 king bed
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Superior - King Size Bed
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  • Room size: 22 m²/237 ft²
  • City view
  • 1 king bed
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Superior (Twin Bed)
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  • Room size: 22 m²/237 ft²
  • City view
  • 2 single beds
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Deluxe (Twin beds)
...
  • Room size: 37 m²/398 ft²
  • 2 single beds
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Deluxe Room
...
  • Room size: 37 m²/398 ft²
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Executive Room
...
  • Room size: 65 m²/700 ft²
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Superior Room
...
  • Room size: 22 m²/237 ft²
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Room Assigned on Arrival
...
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    Superior Room (no window)
    ...
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      Frequently asked questions

      What time is check-in and check-out at The Sya Palu Hotel?

      Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

      How do I get to The Sya Palu Hotel?

      The Sya Palu Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at The Sya Palu Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Sya Palu Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Palu with private transportation, the hotel can arrange taxi service.

      Is breakfast offered at The Sya Palu Hotel?

      Start your mornings right, with the continental and buffet breakfast options offered at The Sya Palu Hotel.

      What are my dining options at The Sya Palu Hotel?

      To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

      What is the smoking policy at The Sya Palu Hotel?

      The Sya Palu Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

      What is the closest airport to The Sya Palu Hotel?

      The closest airport to The Sya Palu Hotel is Mutiara Airport, 3.7 km away.

      What restaurants are nearby The Sya Palu Hotel?

      The Sya Palu Hotel is located in Palu, famous for good restaurants such as Cafedayodara, Cynara and RM. Khatulistiwa.

      What are popular attractions near The Sya Palu Hotel?

      The Sya Palu Hotel is located in Palu area, which is famous for attractions such as Taman KPP Pratama Palu, Lapangan Vatulemo Palu (Taman Kota) and Taman GOR.

      What popular beaches are close to The Sya Palu Hotel?

      The Sya Palu Hotel is located in the Palu area, which includes Talise Beach, Taman Ria Beach and Tanjung Karang Donggala Beach.

      What popular natural sightseeing spots are close to The Sya Palu Hotel?

      The Sya Palu Hotel is located within Palu, which makes it conveniently close to natural sights including Lore Lindu National Park, Bulu Riapu and Lore Lindu Natural Reserve.

      See map

      Explore the neighborhood

      Overall rating:

      7.4

      Very good
      20 reviews
      Cleanliness
      7.6
      Facilities
      7.3
      Location
      7.9
      Read all reviews >
      More about The Sya Palu Hotel

      More about The Sya Palu Hotel

      The Sya Palu Hotel

      The Sya Palu Hotel is a distinct addition to Palu and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Not sure what you want to do in Palu? Keep your choices easy and open and go with the flow when staying at The Sya Palu Hotel, just 3.7 km from Mutiara Airport.
      The Sya Palu Hotel offers numerous on-site facilities to satisfy even the most discerning guest. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Palu.
      If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
      For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
      Equipped with handy amenities, guestrooms at The Sya Palu Hotel guarantee a comfortable stay for all travelers. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms. The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea in some rooms for when you feel like it is needed.
      Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


      Dining and things to do

      Nothing starts a morning better than a delicious free breakfast, which you'll always enjoy at The Sya Palu Hotel. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at The Sya Palu Hotel which has a selection of halal options.
      A night in at the hotel's bar can be as fun as a night out with your travel companions. Guests who prefer to make their own meals will love the in-house BBQ facilities available here.
      The Sya Palu Hotel offers unique recreational opportunities for all guests. Finish your vacation days right by dropping in at the massage and spa. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


      Reasons to stay here

      Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 81% of the city's accommodation.
      It's hard to beat the room comfort here, which is rated higher than 81% of other accommodations in Palu.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.3

      Most talked about facilities

      Breakfast

      1 mention

      Beach

      1 mention

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Fitness center
      • Massage
      • Spa
      • Ticket services
      Dining, drinking, and snacking
      • Bar
      • BBQ facilities
      • Breakfast [free]
      • Coffee shop
      • Restaurant [halal]
      • Restaurants
      • Room service [24-hour]
      Services and conveniences
      • Concierge
      • Daily housekeeping
      • Doorman
      • Dry cleaning
      • Elevator
      • Laundry service
      • Luggage storage
      • Safety deposit boxes
      • Smoke-free property
      • Smoking area
      For the kids
      • Babysitting service
      • Family room
      • Kids club
      • Swimming pool [kids]
      Access
      • Check-in/out [express]
      • Check-in/out [private]
      • Check-in [24-hour]
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [nearby]
      • Car park [on-site]
      • Shuttle service
      • Taxi service
      Available in all rooms
      • Air conditioning
      • Coffee/tea maker
      • Complimentary tea
      • Free bottled water
      • Free instant coffee
      • Hair dryer

      Location

      Sisingamangaraja Street No.18, Kec. Mantikulore, Palu, Central Sulawesi, Indonesia, Palu, Palu, Indonesia, 94117
      Very good
      Location

      7.9

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until11:00
      The property
      • Number of rooms 140

      Reviews of The Sya Palu Hotel from real guests

      Provided by verified guests of Agoda
      7.4
      /
      10
      Very good
      Cleanliness7.6
      Facilities7.3
      Location7.9
      Service7.3
      Value for money7.7
      High score for Palu
      Rating
      9+ Exceptional (0)
      8-9 Excellent (0)
      7-8 Very Good (2)
      6-7 Good (3)
      <6 Below Expectation (2)
      Time of the year
      Mar - May (1)
      Jun - Aug (1)
      Sep - Nov (3)
      Dec - Feb (2)
      All guests (20)
      All room types
      All languages

      Show reviews that mention 

      Showing 7 verified guest comments
      6.8
      Good
      Taufiq from Indonesia
      Couple
      Suite
      Stayed 1 night in December 2017

      good hotel but i little dissapointed”

      i used to book a suite room with agoda. when arrived at hotel and check in, hotel management said i cannot get that suite room because of troubled with their system when i book that room so they moved me to executive room which particularly 2x lower than room i have booked before... dont know that is agoda faults or hotel faults... after that my feeling not same anymore because had expect a suite(7person allowed as advertise) and get 2x lower than that(executive room with 2person allowed), quite neglecting... overall nice, clean and big size room, but small swimming pool...

      Reviewed January 02, 2018

      See room deals

      7.6
      Very good
      utara from Indonesia
      Business traveler
      Superior - King Size Bed
      Stayed 3 nights in December 2017

      recommended for business traveller, its located in strategic area in inner palu coty”

      the breakfast is so so

      Reviewed December 17, 2017

      See room deals

      7.6
      Very good
      Paul
      Couple
      Superior - King Size Bed
      Stayed 4 nights in November 2017

      Nice stay”

      Very friendly staff Good price-value balance Close to center/facilities Spa could be more professional Fitness center was under construction

      Reviewed December 01, 2017

      See room deals

      6.4
      Good
      Lia from Indonesia
      Business traveler
      Superior - King Size Bed
      Stayed 3 nights in September 2017

      A new hotel in the hill”

      because this time is business travel, the location is quite near to the government offices. but to see the real city, beach, and shopping mall are far. the plus is the view, we can see the city, beach and mountain view from the hotel from the top floor.

      Reviewed November 05, 2017

      See room deals

      6.4
      Good
      Yasuyuki from Japan
      Business traveler
      Superior - King Size Bed
      Stayed 2 nights in November 2017

      綺麗なんだけどサービスに不満”

      建物も部屋も綺麗、広いのは満足。サービスへの不満。レストランで瓶ビールを頼んだら、20分かかった。イスラム教戒律の厳しいスラウェシ島とは承知してるが、当レストランは合法のはず。洗濯を朝に頼んだら、17時仕上がりのはずが、21時。翌朝出発だったので焦った。我慢できる不満ですが。

      Reviewed December 04, 2017

      See room deals

      4.4
      Bagus from Indonesia
      Couple
      Executive 1 Bed Room Suite
      Stayed 2 nights in July 2018

      Menginap untuk bekerja”

      Berharap bisa cepat cek in dan istirahat ternyata hampir 4 jam bariu bisa masuk ke kamar hotel, trus ternyata kamarnya bau dan ACnya tidak dingin......, parah

      Reviewed July 29, 2018

      See room deals

      6.0
      Themy from Indonesia
      Family with young children
      Superior (Twin Bed)
      Stayed 4 nights in May 2018

      Above average”

      Toiletnya bau, sudah complained, hanya disemprot pewangi. Bau hilang sebentar, balik lg krn masalahnya memang dipembuangan. Breakfast nya parah utk bintang 4 Koridor kamar bau rokok padahal di lantai non smoking Minta kamar connecting room, ngomongnya ga ada, ternyata setelah di cek oleh keluarga lain, ada Parah, mending cari hotel yang lebih jelas chain nya

      Reviewed June 01, 2018

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