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The Serai Cottage (Boutique Hotel)
The Serai Cottage (Boutique Hotel)
The Serai Cottage (Boutique Hotel)
The Serai Cottage (Boutique Hotel)
The Serai Cottage (Boutique Hotel)
The Serai Cottage (Boutique Hotel)
The Serai Cottage (Boutique Hotel)

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7.8

Very good

390 reviews

390 reviews

See map

7.9

Very good

Location rating score

Very good location
Parking
FREE
Nearby landmarks
Hospital Desa Hulu Terengganu 410 m
Kuala Berang Memorial Inscription 4.7 km
Sekayu Waterfall 15.7 km
Tasik Kenyir Golf Resort 25.1 km
Kenyir Water Park 28.6 km
Gawi Jetty 29.9 km
Sungai Petang 31.2 km
Sultan Mahmud Airport 34.8 km
Kenyir Lake 46.0 km
Kerteh Airport 72.5 km
2021

The Serai Cottage (Boutique Hotel)

Lot 10316 & 10317 Jalan Kuala Berang Kuala Terengganu, Kampung Bukit Murtaja, Batu 23,, Kuala Berang Town, Kuala Berang, Malaysia, 21700 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kuala Berang Town part of Kuala Berang, this property puts you close to attractions and interesting dining options. Rated with 4 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.

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Highlights

Check-in [24-hour]

Free Wi-Fi in all rooms!

Garden

Smoking area

Restaurants

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Restaurants

Room service

Wi-Fi in public areas

Family room

This property is in high demand!

4 travelers have booked today.

Value for money7.9
Location rating7.9

Rooms available at The Serai Cottage (Boutique Hotel)

Two-Bedroom Apartment
...
  • Room size: 70 m²/753 ft²
  • Outdoor view
  • 2 single beds & 1 queen bed
Enter dates to see prices
Three-Bedroom Apartment
...
  • Room size: 87 m²/936 ft²
  • Outdoor view
  • 1 queen bed & 2 single beds...
Enter dates to see prices
Superior Double Room
...
  • Room size: 23 m²/248 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Deluxe King Room
...
  • Room size: 25 m²/269 ft²
  • Street view
  • 1 king bed
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Superior Twin Room
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds
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Deluxe Queen Room
...
  • Room size: 18 m²/194 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
3 Single Beds
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 3 single beds
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Single Room
...
  • Room size: 22 m²/237 ft²
  • Outdoor view
  • 1 single bed
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Family Room
...
  • Street view
  • Non-smoking
  • 1 single bed or 1 queen bed
Enter dates to see prices
Deluxe Family Suite
...
  • Room size: 35 m²/377 ft²
  • Shower
  • 2 double beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Serai Cottage (Boutique Hotel)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to The Serai Cottage (Boutique Hotel)?

For those who wish to drive their own cars, The Serai Cottage (Boutique Hotel) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests.

Is breakfast offered at The Serai Cottage (Boutique Hotel)?

Wake up to a great buffet breakfast at The Serai Cottage (Boutique Hotel). Adults can enjoy breakfast offered with an additional charge of 8 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What is the smoking policy at The Serai Cottage (Boutique Hotel)?

The Serai Cottage (Boutique Hotel) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby The Serai Cottage (Boutique Hotel)?

Restaurants including Gerai Kaklah and CHANG WANG RESTAURANT are popular in The Serai Cottage (Boutique Hotel)’s neighborhood which is known as Kuala Berang Town.

What are popular attractions near The Serai Cottage (Boutique Hotel)?

Guests at The Serai Cottage (Boutique Hotel) can easily visit Kuala Berang Memorial Inscription located in the Kuala Berang Town area.

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Explore the neighborhood

What people love about The Serai Cottage (Boutique Hotel)

  • 10

    Exceptional

    "Great hotel to stay when travelling to Kuala Berang."

    Mohd

    |

    September 9, 2022

  • 9.6

    Exceptional
    Staff 

    "Great hospitality n ambience"

    Ummi

    |

    September 7, 2022

  • 8.8

    Excellent
    Staff 

    "the staffs were kind enough to send me to the airport."

    MOHAMMAD

    |

    July 27, 2022

Overall rating:

7.8

Very good
390 reviews
Cleanliness
7.5
Facilities
7.7
Location
7.9
Read all reviews >
What travelers say they love:
FInd a good nasi dagang at breakfast here
hashim from Malaysia
Family with young children
More about The Serai Cottage (Boutique Hotel)

More about The Serai Cottage (Boutique Hotel)

The Serai Cottage (Boutique Hotel)

The Serai Cottage (Boutique Hotel) provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. The hotel's room service will make staying in a great choice.
The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, bottled water and instant coffee are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at The Serai Cottage (Boutique Hotel), where breakfast can be provided in house. Throughout your stay, choose from a variety of delicious dining options at the hotel.
Throughout the day, you can enjoy the activities offered at The Serai Cottage (Boutique Hotel). The many offerings at The Serai Cottage (Boutique Hotel) ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.


Reasons to stay here

Spend less here on rooms than you would at 85% of other accommodations in the city.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Breakfast

8 mentions

Swimming Pool

4 mentions

Housekeeping

3 mentions

Languages spoken

  • English
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Garden
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Body thermometer
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Daily housekeeping
  • Elevator
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]

Available in all rooms

  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Ironing facilities
  • Linens
  • Non-smoking
  • Slippers
  • Toiletries
  • Towels
  • TV
Food and dining
Breakfast options
  • Halal
Location
Lot 10316 & 10317 Jalan Kuala Berang Kuala Terengganu, Kampung Bukit Murtaja, Batu 23,, Kuala Berang Town, Kuala Berang, Malaysia, 21700
Very good
Location

7.9

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)8 MYR

The property

  • Number of rooms 20

Reviews of The Serai Cottage (Boutique Hotel) from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness7.5
Facilities7.7
Location7.9
Service8.1
Value for money7.9
High score for Kuala Berang
Rating
9+ Exceptional (39)
8-9 Excellent (25)
7-8 Very Good (26)
6-7 Good (17)
<6 Below Expectation (38)
Time of the year
Mar - May (27)
Jun - Aug (35)
Sep - Nov (53)
Dec - Feb (30)
All guests (390)
All room types
All languages

Show reviews that mention 

Showing 145 verified guest comments
12345
10.0
Exceptional
kaharudin from Malaysia
Couple
Deluxe Queen Room
Stayed 1 night in February 2019

Love the place!!! ”

What a very nice place to stay after long hour driving. The smell of Serai essence was amazing. The breakfast is good and so yummy. Definitely will come back when we touch down to Terengganu in future

Reviewed February 12, 2019

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10.0
Exceptional
Nazirul from Malaysia
Business traveler
Single Room
Stayed 2 nights in April 2021

Cozy Place”

I’ve been here for business trip during Ramadhan. Fasting month for Muslim. Price included for sahur (early morning meal) & I’ve to add only RM 15 for iftar. Really worth it. Friendly staff. Balinese concept places.

Reviewed April 27, 2021

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10.0
Exceptional
Syawal from Malaysia
Group
Deluxe Queen Room
Stayed 2 nights in February 2021

The Hotel is Great”

This Place is Great with great swimming Pool. There's Many great Food Store to choose

Reviewed February 20, 2021

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9.6
Exceptional
Hardy from Malaysia
Family with young children
Deluxe Queen Room
Stayed 2 nights in September 2018

Nice and clean”

Very good place to stay for 1 or 2 night, before visiting the kenyir lake and elephant santuary.

Reviewed March 19, 2019

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10.0
Exceptional
MOHD from Malaysia
Business traveler
Deluxe Family Suite
Stayed 1 night in December 2020

Bussiness”

Good view, nice n comfort

Reviewed January 04, 2021

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9.6
Exceptional
RAMSEY from Malaysia
Family with young children
Deluxe Queen Room
Stayed 3 nights in June 2019

Best guesthouse in Kuala Berang”

Suitable for family with kids, swimming pool. Delicious local breakfast. Warm hospitality by the owner and the staff during our stay there.

Reviewed June 08, 2019

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10.0
Exceptional
Norhisam from Malaysia
Family with young children
Deluxe Queen Room
Stayed 1 night in December 2021

Exceptional”

If u want a quiet place to rest, this is the right place to stay in.

Reviewed December 26, 2021

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10.0
Exceptional
Nur from Malaysia
Solo traveler
Deluxe Queen Room
Stayed 1 night in October 2021

SERONOK”

CALM PLACE AND RELAX

Reviewed January 09, 2022

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8.8
Excellent
Ban from Malaysia
Family with teens
Deluxe Family Suite
Stayed 2 nights in November 2019

Cuti Cuti Malaysia”

Simple, clean room and comfortable bed. Love the local breakfast choices of nasi dagang and Laksam. Friendly staff, their recommendation for local food were amazing. Eg. Ikan Kelah restaurant, nearby Lekor shop, Kemaman Satar and Ketam bungkus. Will definitely revisit this hotel again when come to Kuala Berang.

Reviewed November 28, 2019

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8.8
Excellent
NUR from Malaysia
Couple
Deluxe King Room
Stayed 2 nights in August 2021

Excellent”

Been staying here for sometime every time I travel to Kuala Berang. Overall is great- food is well presented and good. Would be nice to have their maintenance for toilets done. Overall, it has always been pleasant to stay here. I would recommend people to stay here. Thanks Serai Cottage.

Reviewed August 24, 2021

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9.2
Exceptional
Noor from Malaysia
Group
Deluxe Queen Room
Stayed 1 night in August 2020

Overall ok.”

Check in lewat sebab bilik x ready tapi dapat refund RM30 sebab check in lambat. So terbaik. Responsible 👍

Reviewed September 29, 2020

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9.2
Exceptional
Mohammad from Malaysia
Business traveler
Deluxe King Room
Stayed 2 nights in December 2019

Awesome”

In love with this place. Definitely will come back for more. Room superb.

Reviewed December 20, 2019

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9.2
Exceptional
Syarifah from Malaysia
Business traveler
Deluxe King Room
Stayed 2 nights in September 2021

Exceptional”

I booked double room but was upgraded to family room. Breakfast is delicious.

Reviewed September 19, 2021

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8.8
Excellent
hashim from Malaysia
Family with young children
Deluxe Family Room
Stayed 1 night in April 2021

Recomended”

Even the hotel look old and not well mantained, The the hospitality shown by the staff excellent . FInd a good nasi dagang at breakfast here

Reviewed October 28, 2021

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8.4
Excellent
Ahmad from Malaysia
Family with young children
Deluxe King Room
Stayed 2 nights in December 2021

Small Hotel with great potential”

This hotel was very nice in term of location, room and staff as well as facilities. However certain improvement could be made such as improving the overall environment of the hotel. Some part of the hotel required maintenance and repair work. But we have a great weekend spending time with friends and family here. Hopefully, they will try to repair some part that required maintenance especially in pool area.

Reviewed December 22, 2021

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8.8
Excellent
Chong from Malaysia
Solo traveler
Deluxe Queen Room
Stayed 1 night in May 2022

Need improvement”

So far so good. Just few things need to improve: - toilet door - head shower - not enough power socket

Reviewed May 08, 2022

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8.4
Excellent
Noraziah from Malaysia
Family with young children
Deluxe Queen Room
Stayed 1 night in March 2022

Hotel spa ❤️”

Nice place to stay with family& friends. Smell good & Best facilities area like swimming pool & games such as congkak, dart, snooker, chess area provided. I really love nasi dagang this hotel so delicious..

Reviewed March 31, 2022

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8.8
Excellent
Amalina from Malaysia
Family with teens
Stayed 1 night in March 2019

Satisfied”

Overall i'm satisfied with the hospitality the staff give to us during our stayed. Recommended!

Reviewed April 01, 2019

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8.8
Excellent
Tobias from Germany
Family with teens
Superior Twin Room
Stayed 1 night in September 2019

good value for money”

Friendly staff, near the main road. Good value for money.

Reviewed September 07, 2019

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8.4
Excellent
Ezani from Malaysia
Family with young children
Deluxe Queen Room
Stayed 1 night in December 2019

SUITABLE FOR A QUICK STAY”

Everything ia good. What i like the most is the aroma of the place, the smells of lemongrass (serai), so calming.

Reviewed December 22, 2019

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