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a large building with a large clock on the front of it, The Royal Hotel by Coastlands Hotels & Resorts in Durban
Deluxe Double or Twin Room, The Royal Hotel by Coastlands Hotels & Resorts in Durban
a wall with a bunch of pictures hanging on it, The Royal Hotel by Coastlands Hotels & Resorts in Durban
a restaurant with a sign on the side of the building, The Royal Hotel by Coastlands Hotels & Resorts in Durban
a bathroom with a toilet, sink and mirror, The Royal Hotel by Coastlands Hotels & Resorts in Durban
a hotel room with two beds and a lamp, The Royal Hotel by Coastlands Hotels & Resorts in Durban
a bathroom with a bathtub, toilet, sink and mirror, The Royal Hotel by Coastlands Hotels & Resorts in Durban

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7.8

Very good

4,149 reviews

4,149 reviews

Food & Dining1
24-hour front desk1
Housekeeping1
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Excellent for walking
Parking
Available
Walkable places
Art Gallery

60 m

City Hall

60 m

Municipal Library

60 m

Durban Natural Science Museum

110 m

Playhouse

140 m

Popular landmarks
uShaka Wet 'n Wild

2.1 km

uShaka Marine World

2.2 km

Suncoast Casino

2.8 km

Durban Botanic Gardens

3.0 km

Big Rush Urban Adrenaline

3.3 km

Closest landmarks
Main Post Office

190 m

Consulate of Italy

230 m

Consulate of Portugal

240 m

Consulate of German

260 m

Consulate of India

280 m

The Royal Hotel by Coastlands Hotels & Resorts

267 Anton Lembede Street, Durban City Center, Durban, South Africa, 4000 - See map

Conveniently situated in the Durban City Center part of Durban, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Located in heart of Durban

Front desk [24-hour]

Airport transfer

Inside city center

120 meters to Durban Natural Science Museum

Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Spa
Eco & Adventure
Canoeing
Workout and Leisure
Swimming pool [outdoor]
Important announcement -- "Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas."
Announcements by hotel (1)
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Facilities

Airport transfer

Car park

Shuttle service

Front desk [24-hour]

Golf course [on-site]

Spa

Bicycles

Check-in/out [express]

This property is in high demand!

4 travelers have booked today.

Value for money7.4
Location rating8.1
Nearest airportKing Shaka International Airport (DUR)
Distance to airport29.1 km

Rooms available at The Royal Hotel by Coastlands Hotels & Resorts

Deluxe Double Room
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Family Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 2 single beds and 1 queen b...
Enter dates to see prices
Queen Room
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 queen bed
Enter dates to see prices
Executive King Bed Room with Harbour View
...
  • Room size: 50 m²/538 ft²
Enter dates to see prices
High Floor Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Deluxe Room with Harbor View
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Upper Floor Executive Suite
...
  • Room size: 50 m²/538 ft²
  • 1 king bed
Enter dates to see prices
Low Floor Family Room
...
  • Room size: 50 m²/538 ft²
  • 2 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Royal Hotel by Coastlands Hotels & Resorts?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Royal Hotel by Coastlands Hotels & Resorts?

The Royal Hotel by Coastlands Hotels & Resorts is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Royal Hotel by Coastlands Hotels & Resorts also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Royal Hotel by Coastlands Hotels & Resorts has a car park available for guests.

What is the smoking policy at The Royal Hotel by Coastlands Hotels & Resorts?

The Royal Hotel by Coastlands Hotels & Resorts does not permit smoking in any of its rooms, but allows smoking in designated areas.

See map

Explore the neighborhood

What people love about The Royal Hotel by Coastlands Hotels & Resorts

  • 10

    Exceptional
    Cleanliness

    "Wow the place is so clean and the food was excellent, I will definately go there again"

    Mabongi

    |

    September 6, 2022

  • 8.8

    Excellent

    "Great hotel for the price."

    lee

    |

    December 16, 2021

  • 10

    Exceptional

    "The Hotel is great, everything about it is awesome ❤️."

    Siyabonga

    |

    December 4, 2021

Overall rating:

7.8

Very good
4,149 reviews
Cleanliness
7.9
Facilities
6.6
Location
8.1
Read all reviews >
More about The Royal Hotel by Coastlands Hotels & Resorts

More about The Royal Hotel by Coastlands Hotels & Resorts

Situated in Durban's CBD and 15 minutes’ walk from the beach, Royal Hotel features 2 restaurants serving award-winning cuisine. Rooms have panoramic views of the city or the yacht harbour. The stylish guest rooms are equipped with air conditioning and satellite TV. Each features a minibar fridge, which can be stocked on request, along with tea-and-coffee-making facilities and hairdryers. Bathrooms include bathtubs and showers. The hotel’s flagship restaurant, the Royal Grill, offers dining in an elegant environment for breakfast, lunch and dinner, where the Coffee Shoppe offers lighter meals. The Royal Hotel sports swimming pool on the top floor. This 3-star accommodation is 5 minutes’ walk from the Esplanade, 20 minutes walk from uShaka and 35 km from King Shaka International Airport.

Show more
Amenities and facilities
Good
Facilities

6.6

Languages spoken

  • English

Outdoor

  • Bicycles

Internet access

  • Free Wi-Fi in all rooms!

Things to do, ways to relax

  • Canoeing
  • Diving
  • Fishing
  • Golf course [on-site]
  • Massage
  • Snorkeling
  • Spa
  • Swimming pool [outdoor]
  • Wind surfing

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Doctor/nurse on call
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Family room
  • Kids meal

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [on-site]
  • Shuttle service
Food and dining
Restaurants on site

The Grill Restaurant

  • Cuisine: Indian, Local, South African
  • Menu: A-la-carte

The Coffee Shoppe

  • Menu: Buffet, A-la-carte
Location
267 Anton Lembede Street, Durban City Center, Durban, South Africa, 4000
Excellent
Location

8.1

Airports

  • King Shaka International Airport (DUR)
    29.1 km
  • Pietermaritzburg Airport (PZB)
    65.4 km

Public transportation

  • Berea Road
    1.3 km
  • Durban Railway Station
    1.6 km

Hospital or clinic

  • Sparspot Pharmacy
    370 m

Shopping

  • Victoria St Market
    1.1 km

Convenience store

  • BP Express
    330 m

Cash withdrawal

  • ATM
    50 m
What's nearby

Popular landmarks

  • uShaka Wet 'n Wild
    2.1 km
  • uShaka Marine World
    2.2 km
  • Suncoast Casino
    2.8 km
  • Durban Botanic Gardens
    3.0 km
  • Big Rush Urban Adrenaline
    3.3 km
  • Moses Mabhida Stadium
    3.7 km
  • Mitchell Park Zoo
    4.2 km
  • Umgeni River Bird Park
    5.5 km
  • The Valley of a 1000 Hills
    26.7 km

Nearby landmarks

  • Art Gallery
    60 m
  • Municipal Library
    60 m
  • City Hall
    60 m
  • Durban Natural Science Museum
    110 m
  • Playhouse
    140 m
  • Main Post Office
    190 m
  • Medwood Gardens
    220 m
  • Church Square
    220 m
  • Consulate of Italy
    230 m
  • Consulate of Portugal
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00
Property announcements

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist. In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist. Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19). Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures. Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size. Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

Reviews of The Royal Hotel by Coastlands Hotels & Resorts from real guests

Provided by verified guests of Agoda
7.6
/
10
Very good
Cleanliness7.9
Facilities6.6
Location8.1
Service7.7
Value for money7.4
High score for Durban
Rating
9+ Exceptional (3)
8-9 Excellent (2)
7-8 Very Good (1)
6-7 Good (2)
<6 Below Expectation (7)
Time of the year
Mar - May (4)
Jun - Aug (1)
Sep - Nov (4)
Dec - Feb (6)
All guests (27)
All room types
Showing 15 verified guest comments
8.4
Excellent
Njabulo from South Africa
Couple
Deluxe Double or Twin Room
Stayed 1 night in September 2022

Excellent”

No AC and No Working channels on TV

Reviewed September 18, 2022

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10.0
Exceptional
Mabongi from South Africa
Family with teens
Deluxe Double or Twin Room
Stayed 1 night in September 2022

First was my Graduation/Birthday Celebration”

Wow the place is so clean and the food was excellent, I will definately go there again

Reviewed September 07, 2022

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5.6
Andile from South Africa
Solo traveler
Deluxe Double or Twin Room
Stayed 1 night in May 2022

It’s okay ”

It’s nothing mind blowing and the location is in town so it isn’t the safest. But it’s not bad

Reviewed May 23, 2022

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6.8
Good
Martin from South Africa
Couple
Deluxe Double or Twin Room
Stayed 1 night in April 2022

Great Stay”

We enjoyed our stay but the area in Durban is a bit dodge. Staff need to be a bit more attentive.

Reviewed May 03, 2022

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6.0
Bongani from South Africa
Couple
Deluxe Double or Twin Room
Stayed 5 nights in April 2022

Potential to be great; poor management ”

Furniture is dirty, simple cleaning of chairs would make a difference. Could only sit on chairs once covered by towels. Poor management is evident. A huge hotel which is poorly managed. With the right management, this could be a great hotel.

Reviewed April 23, 2022

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8.0
Excellent
Indrin from South Africa
Couple
Deluxe Double or Twin Room
Stayed 1 night in April 2022

Very good”

Place was lovely, however I had to pay for parking

Reviewed April 20, 2022

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4.0
Sifiso from South Africa
Couple
Deluxe Double or Twin Room
Stayed 1 night in February 2022

The level of servive”

It has gone down and the staff no longer go an extra mile. Rooms are not well maintained

Reviewed February 19, 2022

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5.6
Mfeka from South Africa
Couple
Deluxe Double or Twin Room
Stayed 2 nights in February 2022

Above average”

What a place.!!!.their staff from security ,reception and hospitality are very friendly. Their service is great.

Reviewed February 10, 2022

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6.0
Mzukisi from South Africa
Couple
Deluxe Double or Twin Room
Stayed 1 night in January 2022

Poor Service ”

I was not impressed with how the hotel handle the issue we had as the room we were in had not warm water and my partner had to take a cold shower and we informed reception about issues and we were told it will be sorted out. The next morning we experienced the same issue and ended up being late for work and we couldn't even have breakfast at the hotel due to the inconvenience caused,later in the morning we were transferred to another room which was already late for us.

Reviewed February 02, 2022

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3.6
tshepang from South Africa
Couple
Deluxe Double or Twin Room
Stayed 3 nights in December 2021

Acceptable”

The sheets are not being changed...as for the reception 🙄you will call them 100 times

Reviewed January 03, 2022

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5.2
Keleabetswe from South Africa
Couple
Deluxe Double Room
Stayed 3 nights in October 2021

Budget Hotel”

This hotel is only convenient if you want to save money . During my po

Reviewed December 17, 2021

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8.8
Excellent
lee from South Africa
Couple
Room Assigned on Arrival
Stayed 1 night in December 2021

Value for money”

Great hotel for the price. Phela at the restaurant gave great service

Reviewed December 16, 2021

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10.0
Exceptional
Siyabonga from South Africa
Couple
Room Assigned on Arrival
Stayed 1 night in December 2021

Overall ”

The Hotel is great, everything about it is awesome ❤️. We will definitely return again.

Reviewed December 04, 2021

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10.0
Exceptional
Naseer from South Africa
Couple
Executive Suite
Stayed 1 night in October 2021

Anniversary getaway”

My wife and I spent our 22nd wedding anniversary at the Royal Hotel. I booked for 1 night but decided to stay the weekend. The staff were professional and their services were excellent. I would like to especially thank the guy from maintenance who helped us expediatly. My only regret is that the spa at the hotel couldn't accommodate us even though we had extended our stay. Thank you guys for a wonderful weekend.

Reviewed November 01, 2021

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6.8
Good
Elisha from South Africa
Couple
Deluxe Double Room
Stayed 1 night in June 2021

Bad”

Checked in at 2pm and check out the next day at 10am throughout the entire stay we had no hot water. Called reception 4x and kept been told to wait 15 minutes but it never came right. Checked out having a super cold shower during a cold winter morning. Extremely disappointed.

Reviewed June 07, 2021

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