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The Retreat 3 Bedroom @ Nova Highlands Valley View
The Retreat 3 Bedroom @ Nova Highlands Valley View
The Retreat 3 Bedroom @ Nova Highlands Valley View
The Retreat 3 Bedroom @ Nova Highlands Valley View
The Retreat 3 Bedroom @ Nova Highlands Valley View
The Retreat 3 Bedroom @ Nova Highlands Valley View
The Retreat 3 Bedroom @ Nova Highlands Valley View

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7.9

Very good

258 reviews

258 reviews

View2
Housekeeping2
See map

9.3

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Cameron Highlands Butterfly Garden 110 m
Cameron Lavender 1.8 km
Time Tunnel Museum 1.9 km
Big Red Strawberry Farm 2.8 km
Raju Hill Strawberry Farm 2.8 km
Sam Poh Temple 2.9 km
Mossy Forest 3.4 km
Agro Technology Park in MARDI 5.1 km
Cameron Highlands Trail No. 10 6.2 km
Cameron Bharat Tea Estate 7.3 km
Nearby landmarks
Cameron Square 30 m
Wild Orchid Farm 50 m
Kea Farm - Bee Farms 80 m
Cameron Highlands Butterfly Garden 110 m
Ee Feng Gu Honey Bee Farm 110 m
Cameron highland orchid and rose garden 110 m
Ee Feng Gu Bee Farm 160 m
Honey Bee Farms 160 m
Butterfly Farm Parking Lot 190 m
188 Fruits & Vegetables 260 m
Newly renovated

The Retreat 3 Bedroom @ Nova Highlands Valley View

The Retreat @ Aranda Nova, Greencow, Pahang, Brinchang, Cameron Highlands, Malaysia, 39000 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Brinchang part of Cameron Highlands, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cameron Bharat Tea Estate. Rated with 4 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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Highlights

90 meters to Cameron Highlands Butterfly Garden

Front desk [24-hour]

Newly renovated

Blackout curtains

Balcony/terrace

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Contactless check-in/check-out
See all amenities
Preventative Equipment
Hand sanitizer and soap provided
See all amenities

Facilities

Front desk [24-hour]

Car park

Cash withdrawal

Contactless check-in/out

Fitness center

Balcony or terrace

Garden or backyard

Kitchen

Your dates are popular among travelersUsers are booking a place in Cameron Highlands every 4 minutes on Agoda.com
Value for money8.6
Location rating9.3
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport35.1 km

Rooms available at The Retreat 3 Bedroom @ Nova Highlands Valley View

Apartment with Balcony and Kitchen
...
  • Room size: 112 m²/1206 ft²
  • Valley view
  • 1 queen bed & 1 queen bed &...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Retreat 3 Bedroom @ Nova Highlands Valley View?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

How do I get to The Retreat 3 Bedroom @ Nova Highlands Valley View?

For those who wish to drive their own cars, The Retreat 3 Bedroom @ Nova Highlands Valley View has a car park right on site for maximum convenience. Parking is free for guests.

What are my dining options at The Retreat 3 Bedroom @ Nova Highlands Valley View?

To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

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Explore the neighborhood

What people love about The Retreat 3 Bedroom @ Nova Highlands Valley View

  • 10

    Exceptional
    Spaciousness

    "A good stay, spacious, and very friendly owner."

    Syauqi

    |

    October 7, 2022

  • 10

    Exceptional
    Location

    "Good Place located nearby with mall."

    Dzulasrulnizam

    |

    September 3, 2022

  • 8.8

    Excellent

    "Good support and guidance from management's"

    Abdullah

    |

    July 10, 2022

Property ranking|Compared to 995 Cameron Highlands properties
See all rankings
Room size
112 sqm.
Couples review score
8.8/10
Location score
9.3/10
Value for money score
8.6/10
Bigger than
99
%
of Cameron Highlands properties
Better than
96
%
of Cameron Highlands properties
Better than
95
%
of Cameron Highlands properties
Better than
89
%
of Cameron Highlands properties
Overall rating:

7.9

Very good
258 reviews
Cleanliness
8.4
Facilities
8.0
Location
9.3
Read all reviews >
More about The Retreat 3 Bedroom @ Nova Highlands Valley View

More about The Retreat 3 Bedroom @ Nova Highlands Valley View

Our 3 Bedroom Apartment (The Retreat) is part of the Nova Highlands Hotel and Residence.
[No. 1 Central Convenient Location in Brinchang, Cameron Highlands] 6 minutes drive to Tanah Rata town area.

✓ *360 VALLEY & BREATHTAKING HILL VIEW* The most spacious unit in this building, entire apartment space is much bigger than other units)

✓ Whole Apartment SANITIZED, We DISINFECT our apartment for every check out. We care for your safety. We conduct full cleaning and disinfection each before and after our guest’s stay.

✓ Strategically located just beside Kea Farm, beside the shopping mall Cameron Square (1 minute walk) Bee Farm (1 minute walk) Holiday's Park (Indoor Amusement Theme Park suitable for Families & Children!) and many other nearby attractions.
(Butterfly Farm, The Sheep Sanctuary, Strawberry Farm, Boh Tea Plantation etc)

✓ Spacious, Clean, Stylish & Cozy 3 Bedroom Apartment (Suitable for 6 pax) 1200 square feet.

✓ Easy access apartment building with lift/elevator.

✓ 3 Bedrooms (1 Master Bedroom with 1 Queen Bed + 2nd Bedroom with Queen Bed + 3rd Bedroom with 2 Single Beds) *Extra Plus Point: All 3 Bedrooms have a scenic view. (Facing Mountain, Bee Farm & Valley View) Large apartment unit with a spacious + beautiful balcony view.

✓ 2 Bathrooms with Fully-Functioning Water Heaters (Shampoo & Body Wash Provided)

✓ Best Accommodation Location Located in Brinchang, Cameron Highlands. 6 minutes drive to Tanah Rata town area.

✓ Free Personal Sheltered Parking Spot

✓ 24 Hours Security

✓ This 3 Bedroom Apartment is Located at 4th Floor and has Elevator/Lift.

✓ LCD TV w/ Astro NJOI

✓ Ceiling Fans in all 3 Bedrooms and Living Room

✓ Hair Dryers

✓ Kitchen with Refrigerator/Freezer, Electric Water Kettle, Multifunction Electric Cooker, Electric Oven, Steamboat/Induction Cooker and Utensils for cooking (Knife, Cutleries, Chopping Board, Ladle Sets, Cups, Bowls, Plates etc) Cleaning materials including dish liquid soap & sponges)

✓ Private Balcony for you to relax and enjoy the gorgeous mountain/valley view outside! Apartment view surrounded by misty, cool scenery outside. Quiet & peaceful surrounding.

✓ Our 3 Bedroom Apartment (The Retreat) is part of the Nova Highlands Resorts and Residence and its shopping mall (Cameron Square) covering: *Only one minute walk away!

✓ Restaurants & Eateries:
- Old Town White Coffee
- Domino's Pizza
- Tealive
- Teh Tarik Place
- Western
- Arabian
- Chinese
- Mamak and Indian Eateries
- and more!

✓ Convenience Stores:
- 7-Eleven
- MyNews.com
- Watsons Pharmacy
- Guardian Pharmacy
- MR DIY

✓ Entertainment:
- The Voice Karaoke
- Holiday's Park (Indoor Amusement Theme Park suitable for Families & Children!)

*KINDLY NOTE:
1. Towels, Toothbrush & Toothpaste are NOT provided. Please bring your own.
2. Shampoo & Body Wash are provided.

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Host
Host Avatar
  • Anne
Joined in July 2022
Fast response- within 2 hours

Hello Dearest Guests!

I am Anne. Thank you so much for your interest in our property. I am a big believer of creating comfortable & safe homes for my guests. To me, a good service & customer satisfaction is truly important. Also, I enjoy interacting & helping my guests. Your needs are my priority.

Please ask away. I will be more than happy to answer your questions. Cheers!

You can reach me at +6012-9828318 (WhatsApp) Happy to be of assistance.

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Amenities and facilities
Excellent
Facilities

8

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay

Kitchen

  • Dishes and dining utensils
  • Freezer
  • Kitchen basics (cookware, oils, condiments)
  • Microwave
  • Oven
  • Refrigerator

Bathroom

  • Body wash

Standard

  • Fans (ceiling or portable)
  • Laundromat nearby

Family

  • Children's dinnerware

Outdoor

  • Balcony or terrace
  • Garden or backyard

Accessibility

  • On-site accessible restaurants / lounges
  • Wheelchair accessible

Safety and Cleanliness

  • Cleaned by professional cleaning company
  • Cleaned following Agoda or health guidelines
  • Cleaning products used based on health guidelines
  • Cleaning supplies provided for guests
  • Contactless check-in/check-out
  • Disinfected following Agoda or health guidelines
  • Hand sanitizer and soap provided
  • Physical distancing rules followed
  • Protective face covering on staff

Internet access

  • Free Wi-Fi in all rooms!

Things to do, ways to relax

  • Fitness center
  • Hiking
  • Karaoke

Cleanliness and safety

  • Anti-viral cleaning products
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hygiene certification
  • Professional-grade sanitizing services
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Smoking area

For the kids

  • Kids facilities
  • Playground
  • Theme park

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • Accessible by elevator
  • Accessible by stairs
  • Accessible toilet
  • Adapter
  • Additional bathroom
  • Additional toilet
  • Balcony/terrace
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Clothes rack
  • Concierge
  • Desk
  • Dining table
  • Fan
  • Fire extinguisher
  • Free bottled water
  • Full kitchen
  • Hair dryer
  • Hypoallergenic
  • Ironing facilities
  • Kitchenware
  • Laptop workspace
  • Linens
  • Microwave
  • Mirror
  • Non-smoking
  • Private apartment in building
  • Private bathroom
  • Reading light
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Seating area
  • Shower
  • Sleep comfort items
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Soundproofing
  • Toiletries
  • Trash cans
  • Window
  • Wooden/parqueted flooring
Location
The Retreat @ Aranda Nova, Greencow, Pahang, Brinchang, Cameron Highlands, Malaysia, 39000
Exceptional
Location

9.3

Airports

  • Sultan Azlan Shah Airport (IPH)
    35.1 km
  • Penang International Airport (PEN)
    153.1 km

Public transportation

  • Tanah Rata Bus Station
    5.3 km

Hospital or clinic

  • Klinik Desa Tringkap
    2.2 km

Convenience store

  • 7 Eleven
    40 m

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Cameron Highlands Butterfly Garden
    110 m
  • Cameron Lavender
    1.8 km
  • Time Tunnel Museum
    1.9 km
  • Big Red Strawberry Farm
    2.8 km
  • Raju Hill Strawberry Farm
    2.8 km
  • Sam Poh Temple
    2.9 km
  • Mossy Forest
    3.4 km
  • Agro Technology Park in MARDI
    5.1 km
  • Cameron Highlands Trail No. 10
    6.2 km
  • Cameron Bharat Tea Estate
    7.3 km

Nearby landmarks

  • Cameron Square
    30 m
  • Wild Orchid Farm
    50 m
  • Kea Farm - Bee Farms
    80 m
  • Cameron Highlands Butterfly Garden
    110 m
  • Ee Feng Gu Honey Bee Farm
    110 m
  • Cameron highland orchid and rose garden
    110 m
  • Ee Feng Gu Bee Farm
    160 m
  • Honey Bee Farms
    160 m
  • Butterfly Farm Parking Lot
    190 m
  • 188 Fruits & Vegetables
    260 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

All children are welcome.

Infant 0-5 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 6-21 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 22 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until23:00
  • Check-out until12:00

The property

  • Most recent renovation2021

Reviews of The Retreat 3 Bedroom @ Nova Highlands Valley View from real guests

Provided by verified guests of Agoda
8.6
/
10
Cleanliness8.4
Facilities8.0
Location9.3
Service8.6
Value for money8.6
High score for Cameron Highlands
Rating
9+ Exceptional (13)
8-9 Excellent (4)
7-8 Very Good (2)
6-7 Good (0)
<6 Below Expectation (4)
Time of the year
Mar - May (4)
Jun - Aug (9)
Sep - Nov (4)
Dec - Feb (6)
All guests (53)
All languages

Show reviews that mention 

Showing 23 verified guest comments
12
10.0
Exceptional
Low from Malaysia
Group
Apartment with Balcony and Kitchen
Stayed 1 night in December 2021

Best value for money stay (Good location)!”

Been to Cameron many times, however this is the best value of money stay I've seen. Good location, clean and new apartment, will definitely book the same stay again next round !

Reviewed December 18, 2021

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Dear Low, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
10.0
Exceptional
Nor from Malaysia
Group
Apartment with Balcony and Kitchen
Stayed 1 night in June 2022

Appartment 3bedroom”

This apartment is very nice. Nice view, nice place. All room and stuff also good. Very satisfied! 5🌟🌟🌟🌟🌟 And i will recommend this appartment to my friends and family. Thankyou Miss Anne. Will meet again 🤍

Reviewed June 28, 2022

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Dear Nor Anis, we are so glad & happy you had a great experience on your stay with us! It was a pleasure having you stay at our apartment. Thank you so much once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 28, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.6
Exceptional
Zuraida from Singapore
Family with young children
Apartment with Balcony and Kitchen
Stayed 2 nights in December 2019

Excellent customer service”

I had kids who were sick during my stay and couldn't decide on extension. Owner was very nice and gave us sometime by extending our check out time to a later timing and offered some contacts for clinics. We appreciate such flexibility and concerns. Room was spacious and strategic. Sadly we were unable to enjoy our stays due to children matters.

Reviewed January 06, 2020

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Dear Zuraida, we are delighted to note that you had a pleasant experience on your stay with us! We are so sorry to hear that your kids fell sick during your trip here. We truly understand how tough it is to handle sick children on your own as a parent. So glad we were able to help to offer some contacts for clinics nearby and extended check out time for you and your family :) Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.6
Exceptional
chua from Malaysia
Family with teens
Apartment with Balcony and Kitchen
Stayed 2 nights in June 2019

A nice view of apartment unit. Face bee farm and mountain view. Good location of apartment too .”

Nice room, clean, conveniance and easy to access.

Reviewed June 07, 2019

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Dear Chua, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.2
Exceptional
YONG from Malaysia
Group
Apartment with Balcony and Kitchen
Stayed 1 night in June 2022

value for money ”

this apartmen offers value for money stay. It has friendly and understanding staff

Reviewed June 26, 2022

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Dear Yong Tong, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 26, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.2
Exceptional
Chong from Malaysia
Family with young children
Apartment with Balcony and Kitchen
Stayed 1 night in April 2019

nice and strategic place”

Great location. staff is friendly and helpful

Reviewed April 15, 2019

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Dear Chong, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.4
Excellent
Normaizatul from Malaysia
Family with young children
Apartment with Balcony and Kitchen
Stayed 2 nights in March 2019

Excellent”

Overall was a good, very nice view... Very easy to deal with the owner through what apps, fast response. Just the water heater at the main toilet not working and also it will be good if the owner can provide a microwave at the unit...definitely will come back... :)

Reviewed March 12, 2019

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Dear Normaizatul, we are delighted to note that you had a pleasant experience on your stay with us! We have already made some improvement for our unit: 1. Water heaters at all bathrooms are working fine now. Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.8
Excellent
Abdullah from Malaysia
Family with young children
Apartment with Balcony and Kitchen
Stayed 2 nights in July 2022

Best Apartment”

Good support and guidance from management's

Reviewed July 11, 2022

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Dear Abdullah, we are so glad & happy you had a great experience on your stay with us! It was a pleasure having you stay at our apartment. Thank you so much once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded July 11, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.0
Excellent
Tuah from Malaysia
Family with teens
Apartment with Balcony and Kitchen
Stayed 1 night in April 2019

Very good”

Bagus untuk family

Reviewed April 22, 2019

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Dear Tuah, terima kasih atas feedback anda yang positif! :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
6.0
Jessica from Malaysia
Family with teens
Apartment with Balcony and Kitchen
Stayed 2 nights in December 2018

Location was the advantage”

Location was the advantage of staying here. Boh tea farm is only opposite the location , KEA farm is only 15mins walk away. There's a mall beside and food is easily attainable. Downside was the apartment was pretty dirty. Bedsheets and blankets weren't clean. Master bedroom's bathroom clogged up everytime we bathe. No basic toiletries provided, no towels provided , even so checked-in with only a roll of toilet roll provided. But we contacted them to provide more as we were staying with 5 ppl for 2 days. They let us check out anytime we want.

Reviewed January 03, 2019

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Dear Jessica, we appreciate your valuable feedback regarding our services, we will definitely closely monitor the improvement of your concerned cleanliness issue. Thus, we have already changed our previous batch of cleaners and have already gotten a new group of professional cleaners :) However, we have already stated that we do not provide towels for guests kindly bring your own. Thank you once again for your review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
3.2
Dinesh from Malaysia
Group
Apartment with Balcony and Kitchen
Stayed 1 night in November 2021

Acceptable”

Dirty washroom No towel Check in need to 1km from resident Need extra key need to go 7km from resident Dirty blanket Hot water kettle bad smell, Tv remote no battery Very poor service

Reviewed November 08, 2021

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Dear Dinesh, we appreciate your valuable feedback regarding our services, we will definitely closely monitor the improvement of our services and your concerned cleanliness issue. We have made a few improvements: 1. Check in is just beside the residence now, more convenient for all guests. 2. We have already changed our previous batch of cleaners and have already gotten a new group of professional cleaners.

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.8
Excellent
Siow from Singapore
Family with teens
Apartment with Balcony and Kitchen
Stayed 1 night in December 2018

What you read is what you get.”

Great and central location. A lot of activities nearby within 200 and 300 metres.. It is beside Cameron Square with a lot of dining outlets, but I won't say all the food are great. Apartment facilities is as promised by what is written. If it is not written, it is likely not provided. Bring your own... bath towels, cutting knief if you want to steamboat in the apartment. I wish there is WiFi provided. Limited Astro channels available.

Reviewed December 29, 2018

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Dear Siow, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
9.2
Exceptional
Amirul from Malaysia
Family with teens
Apartment with Balcony and Kitchen
Stayed 1 night in October 2022

Exceptional”

Harga berpatutan , Luas , kedai2 utk brg keperluan dekat n lengkap , best puas hati n berbaloii , sgt2 recommend

Reviewed October 11, 2022

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Dear Amirul, terima kasih atas feedback anda yang positif! Jemput datang lagi :)

Responded October 11, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
10.0
Exceptional
Syauqi from Malaysia
Group
Apartment with Balcony and Kitchen
Stayed 1 night in September 2022

Recommended”

Convenience shop is just a walk away. A good stay, spacious, and very friendly owner.

Reviewed October 07, 2022

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Dear Syauqi, we are so glad & happy you had a great experience on your stay with us! It was a pleasure having you stay at our apartment. Thank you so much once again for your positive review and we are looking forward to welcoming you on your next stay with us! :)

Responded October 08, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
5.2
NOR from Malaysia
Family with young children
Apartment with Balcony and Kitchen
Stayed 1 night in September 2022

Nova Genting Highlands”

Very recommended.. the location is near to Tanah rata..brinchang.. kea farm.. next door to shopping complex.. I give 5 star for this apartment..

Reviewed September 06, 2022

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Dear NOR, we are so glad you had a wonderful experience on your stay with us! It was a pleasure having you stay at our apartment. On a side note, we think you had a typo there, it's Nova *Cameron Highlands* :) Thank you so much once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded September 06, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
10.0
Exceptional
Dzulasrulnizam from Malaysia
Family with young children
Apartment with Balcony and Kitchen
Stayed 2 nights in August 2022

Great accomodation. ”

Good Place located nearby with mall. Easy to find foods and really convinient places.

Reviewed September 04, 2022

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Dear Dzul, we are so glad you had a great experience on your stay with us! It was a pleasure having you stay at our apartment. Thank you so much once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded September 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.8
Excellent
Mirotini from Malaysia
Family with teens
Apartment with Balcony and Kitchen
Stayed 2 nights in August 2022

Good stay!”

There are pro’s & con’s staying at this place. Firstly I would like to talk about the pro’s : 1) The location was accessible to all places 2) The host was friendly 3) Worth the money Cons: 1) Hot Water heater in the hall doesn’t work after 1 person takes shower 2) Could replace the microwave oven to a better one. The existing one doesn’t heat up the food. 3) Good if wifi is available because the phone line at this location is very bad. Thanks!

Reviewed August 17, 2022

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Dear Mirotini, we are so glad you had a great experience on your stay with us! It was a pleasure having you stay at our apartment. We would like to clarify a few things: 1) The water heater is working fine and usually you have to wait about 10-15 minutes (After each 2-3 pax shower session) for the water tank to completely heat up again after usage. 2) Our brand new microwave heats up quickly with no issue. So far our guests have not countered any heating issue with our brand new microwave. 3) We do not provide wifi as stated here on the website because we would want our guests to fully enjoy the stay & accommodation. Lastly, thank you so much once again for your review and we are looking forward to welcoming you on your next stay with us :)

Responded August 24, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
8.0
Excellent
Aaron from Malaysia
Family with teens
Apartment with Balcony and Kitchen
Stayed 2 nights in July 2022

Good”

Good

Reviewed July 07, 2022

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Dear Aaron, we are so glad & happy you had a great experience on your stay with us! It was a pleasure having you stay at our apartment. Thank you so much once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded July 07, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
10.0
Exceptional
syazana from Malaysia
Family with young children
Apartment with Balcony and Kitchen
Stayed 1 night in May 2022

Good to stay”

.

Reviewed May 07, 2022

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Dear Syazana, we are delighted to note that you had a pleasant experience on your stay with us! Thank you once again for your positive review and we are looking forward to welcoming you on your next stay with us :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
5.6
Nor from Malaysia
Family with young children
Apartment with Balcony and Kitchen
Stayed 1 night in February 2022

Above average”

Pro : Unit sangat luas sesuai untuk keluarga besar, anak2 seronok berlari2 dalam unit. Pemandangan juga cantik. Contra : Kunci perlu collect dan pulangkan sendiri di bangunan lain. Oven, Dapur eletrik tak boleh digunakan kerana universal plug tidak berfungsi. Siaran astro enjoy tiada, call owner tapi tak dapat selesaikan. Kami selesaikan sendiri dengan call astro.

Reviewed February 04, 2022

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Dear Nor, terima kasih atas feedback anda yang positif! Kita telah tukar universal plug yang baru dan sudah berfungsi :)

Responded June 05, 2022
The Retreat 3 Bedroom @ Nova Highlands Valley View
12
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