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The Regency Waterfront Hotel
The Regency Waterfront Hotel
The Regency Waterfront Hotel
The Regency Waterfront Hotel
The Regency Waterfront Hotel
The Regency Waterfront Hotel
The Regency Waterfront Hotel

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7

Very good

2,143 reviews

2,143 reviews

See map

7.4

Very good

Location rating score

Very good location - 880 meters to the beach
Parking
FREE
Popular landmarks
Pantai Batu Buruk 2.3 km
Mydin Mall 4.9 km
Abidin Mosque 5.9 km
Kampung China (Chinatown) 6.1 km
Bukit Puteri 6.2 km
Pasar Payang 6.3 km
Crystal Mosque 7.0 km
Muzium Negeri Terengganu 8.0 km
Tengku Tengah Zaharah Mosque 10.2 km
Nearby landmarks
Sports Complex Jalan Sultan Mahmud 80 m
Taman Budaya Negeri Terengganu 200 m
Bank Simpanan Nasional @ Jalan Batu Buruk 700 m
Pandak Beach 880 m
Lagoon Park 1.3 km
Kuala Ibai Bridge 1.6 km
Kelab Golf Diraja Terengganu 1.6 km
Masjid Engku Sulong Padang Negara 1.8 km
Noor Arfa Craft Complex 1.8 km
Ibai Golf & Country Club 1.9 km

The Regency Waterfront Hotel

Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Malaysia, 20400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Kuala Ibai part of Kuala Terengganu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Crystal Mosque. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

Check-in [24-hour]

Excellent breakfast

Excellent view

880 meters to the beach

Free Wi-Fi in all rooms!

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Coffee shop

Laundry service

Restaurants

Your dates are popular among travelersUsers are booking a place in Kuala Terengganu every 4 minutes on Agoda.com
Value for money7.3
Location rating7.4
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport12.1 km

Rooms available at The Regency Waterfront Hotel

Deluxe Double
...
  • Room size: 36 m²/388 ft²
  • Lake view
  • 1 double bed
Enter dates to see prices
Family Premier
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 double beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 38 m²/409 ft²
  • Lake view
  • 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 36 m²/388 ft²
  • Shower
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at The Regency Waterfront Hotel?

    Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to The Regency Waterfront Hotel?

    For those who wish to drive their own cars, The Regency Waterfront Hotel has a car park available for guests. Parking is free for guests. If you're looking for an easy way to get around Kuala Terengganu with private transportation, the hotel can arrange taxi service.

    Is breakfast offered at The Regency Waterfront Hotel?

    Wake up to a great continental breakfast at The Regency Waterfront Hotel.

    What are my dining options at The Regency Waterfront Hotel?

    The Regency Waterfront Hotel features 2 on-site restaurants for your dining convenience. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    Can special events be hosted at The Regency Waterfront Hotel?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at The Regency Waterfront Hotel.

    Can business events be hosted at The Regency Waterfront Hotel?

    On-site venues and convenient event services make The Regency Waterfront Hotel an ideal choice for hosting events such as conferences and meetings. The venue available at the hotel can accommodate up to 250 people. Free Wi-Fi is available to help your business event or meeting a successful one.

    What is the smoking policy at The Regency Waterfront Hotel?

    The Regency Waterfront Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What restaurants are nearby The Regency Waterfront Hotel?

    The Regency Waterfront Hotel is located in Kuala Ibai, famous for good restaurants such as YEE Stall, Pak Maidin's Coffee Shop and Kek Suria.

    What popular shopping places are close to The Regency Waterfront Hotel?

    Shopping options in The Regency Waterfront Hotel’s Kuala Ibai neighborhood include Pusat Sains & Kreativiti Terengganu and Noor Arfa Craft Complex.

    What are popular attractions near The Regency Waterfront Hotel?

    The Regency Waterfront Hotel is located in Kuala Ibai area, which is famous for attractions such as Lagoon Park, Kuala Ibai Bridge and Masjid Belukar Jambu.

    What popular beaches are close to The Regency Waterfront Hotel?

    The Regency Waterfront Hotel is located in the Kuala Ibai area, which includes Teluk Kalong Beach and Pandak Beach.

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    Explore the neighborhood

    What people love about The Regency Waterfront Hotel

    • 10

      Exceptional
      Spaciousness

      "Large rooms."

      partheeban

      |

      September 3, 2020

    • 7.6

      Very good
      Cleanliness

      "The room is very well in cleanliness, spacious."

      nur

      |

      December 17, 2019

    • 10

      Exceptional
      Staff 

      "Thank you for the kind hospitality and what a big room"

      Mohammad

      |

      December 8, 2019

    Property ranking|Compared to 453 Kuala Terengganu properties
    See all rankings
    Room size
    37 sqm.
    Room comfort score
    7.2/10
    Couples review score
    7/10
    Value for money score
    7.3/10
    Bigger than
    97
    %
    of Kuala Terengganu properties
    Better than
    96
    %
    of Kuala Terengganu properties
    Better than
    78
    %
    of Kuala Terengganu properties
    Better than
    75
    %
    of Kuala Terengganu properties
    Overall rating:

    7

    Very good
    2,143 reviews
    Cleanliness
    6.9
    Facilities
    6.4
    Location
    7.4
    Read all reviews >
    What travelers say they love:
    Spacious hotel room with affordable price
    shiekien from Malaysia
    Couple
    More about The Regency Waterfront Hotel

    More about The Regency Waterfront Hotel

    The Regency Waterfront Hotel

    Enjoy both relaxation and cultural exploration offered by Kuala Terengganu at The Regency Waterfront Hotel.
    Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by The Regency Waterfront Hotel. Stay connected throughout your stay with free internet access provided. Your explorations of Kuala Terengganu can be assisted with the taxi services available here. Parking is provided free of charge for guests.
    You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Regency Waterfront Hotel. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
    Smoking may only take place in restricted designated areas.
    Rooms at The Regency Waterfront Hotel are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that bottled water, a coffee or tea maker and mini bar are available in some select rooms.
    You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at The Regency Waterfront Hotel, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Regency Waterfront Hotel is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.


    Around the property

    With its convenient location, the hotel offers easy access to all Kuala Terengganu has to offer. You're sure to want to visit Kampung China (Chinatown) located 6.1 km away, among the most sought-after photographs for anyone visiting Kuala Terengganu. Your journey through Kuala Terengganu can be completed with a short shopping stop at Pasar Payang located 6.2 km away. Sometimes the best vacation days are spent doing nothing. With Pantai Batu Buruk located 3.2 km away, you can turn a sunny day into a perfect chill out with sand and surf.


    Reasons to stay here

    Verified reviews for this hotel's food and dining options score it better than 95% of accommodations in the city.
    This accommodation beats more than 95% of competition in the city on room comfort.

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    Amenities and facilities
    Good
    Facilities

    6.4

    Most talked about facilities

    Breakfast

    102 mentions

    Swimming Pool

    51 mentions

    Housekeeping

    51 mentions

    Food & Dining

    41 mentions

    Languages spoken

    • English
    • Malay

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas

    Dining, drinking, and snacking

    • Coffee shop
    • Restaurant [halal]
    • Restaurants
    • Room service

    Services and conveniences

    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Family room

    Access

    • Check-in/out [express]
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]

    Getting around

    • Car park [free of charge]
    • Taxi service

    Available in all rooms

    • Air conditioning
    • Blackout curtains
    • Carpeting
    • Coffee/tea maker
    • Desk
    • Free bottled water
    • Hair dryer
    • In-room safe box
    • Linens
    • Mini bar
    • Mirror
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Telephone
    • Toiletries
    • Towels
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Asian
    Location
    Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Malaysia, 20400
    Very good
    Location

    7.4

    Airports

    • Sultan Mahmud Airport (TGG)
      12.1 km
    • Redang Airport (RDN)
      56.2 km

    Hospital or clinic

    • Chendering Clinic
      2.1 km

    Shopping

    • Pasar Payang
      6.3 km

    Convenience store

    • 7 Eleven
      880 m

    Cash withdrawal

    • ATM
      330 m
    What's nearby

    Popular landmarks

    • Pantai Batu Buruk
      2.3 km
    • Mydin Mall
      4.9 km
    • Abidin Mosque
      5.9 km
    • Kampung China (Chinatown)
      6.1 km
    • Bukit Puteri
      6.2 km
    • Pasar Payang
      6.3 km
    • Crystal Mosque
      7.0 km
    • Muzium Negeri Terengganu
      8.0 km
    • Tengku Tengah Zaharah Mosque
      10.2 km

    Nearby landmarks

    • Sports Complex Jalan Sultan Mahmud
      80 m
    • Taman Budaya Negeri Terengganu
      200 m
    • Bank Simpanan Nasional @ Jalan Batu Buruk
      700 m
    • Pandak Beach
      880 m
    • Lagoon Park
      1.3 km
    • Kuala Ibai Bridge
      1.6 km
    • Kelab Golf Diraja Terengganu
      1.6 km
    • Masjid Engku Sulong Padang Negara
      1.8 km
    • Noor Arfa Craft Complex
      1.8 km
    • Ibai Golf & Country Club
      1.9 km
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-11 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 12 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from15:00
    • Check-out until12:00

    Getting around

    • Travel time to airport (minutes)25

    The property

    • Number of restaurants2
    • Number of rooms 207
    • Year property opened2012

    Reviews of The Regency Waterfront Hotel from real guests

    Provided by verified guests of Agoda
    7.0
    /
    10
    Cleanliness6.9
    Facilities6.4
    Location7.4
    Room comfort and quality7.2
    Service7.2
    Value for money7.3
    High score for Kuala Terengganu
    Rating
    9+ Exceptional (115)
    8-9 Excellent (119)
    7-8 Very Good (270)
    6-7 Good (148)
    <6 Below Expectation (449)
    Time of the year
    Mar - May (271)
    Jun - Aug (320)
    Sep - Nov (284)
    Dec - Feb (226)
    All guests (2,143)
    All room types
    All languages

    Show reviews that mention 

    Showing 1,101 verified guest comments
    12345
    10.0
    Exceptional
    Vimala from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in August 2018

    A most pleasant surprise”

    It was our first stay in this hotel. Hotel was well kept, and staff were most courteous and helpful. As a Malaysian, I reminded myself that it would be nice to travel more within Malaysia and get to know other hotels. We both love horses, and the presence of an Equestrian Lodge nearby was most delightful.

    Reviewed January 10, 2019

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    10.0
    Exceptional
    Jaafar from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in February 2019

    A very kind heart staff there. ”

    The staff help us to bring our luggage straight into our room because on that day their lift had a problem. But the contras is in the middle of night, aircond was not function akd its too hot. Plus thier water heater was not function well. Overall was so good

    Reviewed February 06, 2019

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    9.6
    Exceptional
    muhammad from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in April 2019

    Superb Condition”

    The location was fantastic. Far from the busy road and surround with the lake and sea. It was very peaceful. Big room and all was clean and fine. just 10 minutes to the town. Secure parking. Surely my first choice at Kuala Terengganu.

    Reviewed April 09, 2019

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    10.0
    Exceptional
    Muhammad from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in February 2019

    Top Class”

    i would recommend to all Muslim brotherhood to stay as this hotel is very Islamic. Overall i give 2 thumbs up, will pay a visit again to this hotel.

    Reviewed March 07, 2019

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    10.0
    Exceptional
    Ahmad from Malaysia
    Family with young children
    Family Premier
    Stayed 1 night in January 2019

    Nice hotel”

    Nice lake view from my room. But, the lift were broken.. luckily my room at first floor.

    Reviewed January 21, 2019

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    10.0
    Exceptional
    partheeban from Malaysia
    Business traveler
    Family Room
    Stayed 1 night in August 2019

    ample parking . friendly staff.”

    large rooms. good for family with children

    Reviewed September 03, 2020

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    10.0
    Exceptional
    Mohammad from Malaysia
    Family with young children
    Family Premier
    Stayed 1 night in October 2019

    Biggest Room Ever”

    Thank you for the kind hospitality and what a big room

    Reviewed December 08, 2019

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    10.0
    Exceptional
    Hadi from Malaysia
    Business traveler
    Deluxe Double
    Stayed 2 nights in January 2019

    I love this room”

    Will definitely stay here again. Congrates

    Reviewed January 31, 2019

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    10.0
    Exceptional
    norhisham from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in June 2019

    Value for money”

    Harga murah utk bilik yg besar. Bfast biasa2 je.

    Reviewed June 13, 2019

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    10.0
    Exceptional
    SITI from Malaysia
    Family with young children
    Deluxe Double
    Stayed 3 nights in March 2019

    Big room”

    Very nice room and valuable

    Reviewed March 25, 2019

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    10.0
    Exceptional
    Nadialaila from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in March 2019

    TERBAIK”

    SERVIS TERBAIK WALAUPUN BOOK LAST MINIT

    Reviewed February 14, 2020

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    9.2
    Exceptional
    Noraisyah from Malaysia
    Family with young children
    Deluxe Double
    Stayed 1 night in February 2019

    LOVE IT ”

    Spacious room., tak pernah dpt bilik besar mcm tu utk deluxe double dgn harga mampu milik. bersih, staff mesra, variety foods. Definitely will come again. Cuma lift rosak masa peak season is not acceptable. Overall ok.

    Reviewed February 07, 2019

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    8.8
    Excellent
    NOR from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in March 2019

    I loved to stay here again!”

    Spacious room with affordable price. I enjoy my stay here very much! Everything is good except our breakfast experience in the hotel. Lack of food and average taste. Really not worth to pick a room with a breakfast. The location is quite a distance from the main road and hard to find at night. Blessing in disguise, you got a really eye catching view in the daylight with a beautiful lake, beaches and horse field. I give 4/5 star!

    Reviewed March 20, 2019

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    9.2
    Exceptional
    Effa
    Family with young children
    Deluxe Twin
    Stayed 1 night in March 2019

    One of the best option to stay..give a try 👍👍”

    Should improve in term of breakfast menu..make it variety.

    Reviewed April 03, 2019

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    8.8
    Excellent
    Wan from Malaysia
    Family with young children
    Deluxe Double
    Stayed 1 night in August 2019

    Piece of mind”

    Spacious room and very comfortable especially family with kids. Unfortunately problems with the elevator, which I assumed guests who stayed at the 2nd & 3rd floor have lots to complaint if they have lots of luggage. The surrounding area, I would say it's suitable for families to spend time with.

    Reviewed August 25, 2019

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    9.2
    Exceptional
    Mohd from Malaysia
    Family with young children
    Deluxe Double
    Stayed 2 nights in October 2019

    Exceptional”

    Wifi available but network too slow. Sometimes not function. Depend on how many guest. You think?

    Reviewed October 28, 2019

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    9.6
    Exceptional
    Farzni from Malaysia
    Family with young children
    Deluxe Twin
    Stayed 1 night in August 2019

    GOOD”

    VALUABLE TO FAMILY TRIP

    Reviewed August 08, 2019

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    9.2
    Exceptional
    Noraisyah from Malaysia
    Family with young children
    Deluxe Double
    Stayed 1 night in February 2019

    Spacious room”

    Friendly staff, spacious room with affordable price and it's look exclusive.

    Reviewed February 07, 2019

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    8.4
    Excellent
    Then
    Solo traveler
    Deluxe Twin
    Stayed 2 nights in February 2019

    Clean room”

    The room was very clean, spacious and very comfortable. Everything works well except for WiFi and TV. TV was without remote but there is nothing worth watching anyway. The building looks dated but it is right by the sea and race course so you see horses in the morning. Food at the cafe is cheap and good.

    Reviewed February 15, 2019

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    8.8
    Excellent
    Mahadhir from Malaysia
    Family with teens
    Deluxe Twin
    Stayed 1 night in March 2019

    The room is not ready upon checkin”

    overall is ok except there are no tower in room upon check in. I request many time for the towel but the towel only sent to my room after 1hour 30 minute waiting. Really disappoited.

    Reviewed March 29, 2019

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    12345
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