Travelling to Malaysia? Read all updated requirements before you book.
Exterior view, The Pavilion Hotel in Sandakan
Family Room, The Pavilion Hotel in Sandakan
a large building with a sign on top of it, The Pavilion Hotel in Sandakan
a living room filled with furniture and plants, The Pavilion Hotel in Sandakan
Lobby, The Pavilion Hotel in Sandakan
Ballroom, The Pavilion Hotel in Sandakan
Ballroom, The Pavilion Hotel in Sandakan

Removed from saved list

7.5

Very good

1,625 reviews

1,625 reviews

Housekeeping38
Breakfast4
Shops4
See map

7.7

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Sandakan War Memorial Park 760 m
Puu Jih Shih Buddhist Temple 6.7 km
The Parish of St Michael and All Angels 8.5 km
Japanese Cemetery 8.6 km
Agnes Newton Keith Home 8.6 km
Sandakan Heritage Museum 8.8 km
Sandakan Rainforest Discovery Centre (RDC) 11.8 km
Turtle Islands National Park 30.0 km
Gomantong Cave Sandakan 39.1 km
Nearby landmarks
Dataran Wisma Persekutuan 550 m
Taman Rimba Hutan Simpanan Lake 560 m
Ibu Pejabat Kastam 580 m
Klinik Kesihatan Kanak Kanak B17 670 m
Sabah Health Department 680 m
Sandakan WWII Memorial Park 720 m
Lotus Pond 730 m
Sandakan War Memorial Park 760 m
Sandakan High Court 850 m
Sandakan Turf Club Equestrian Centre 960 m

The Pavilion Hotel

Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Bandar Indah, Sandakan, Malaysia, 90000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Bandar Indah part of Sandakan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Turtle Islands National Park. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

Highlights

770 meters to Sandakan War Memorial Park

Check-in [24-hour]

Free airport transfer

Free Wi-Fi in all rooms!

Currency exchange

Staff Vaccination

Hygiene Plus

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Shuttle service

Spa

Free Wi-Fi in all rooms!

Check-in/out [express]

Luggage storage

This property is in high demand!

10 travelers have booked today.

Value for money7.7
Distance to city center12.0Km
Location rating7.7
Nearest airportSandakan Airport (SDK)
Distance to airport2.3 km

Rooms available at The Pavilion Hotel

Family Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed or 1 single bed
Enter dates to see prices
Standard Room No Window
...
  • Room size: 17 m²/183 ft²
  • No Windows view
  • 1 queen bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Double Room
...
  • Room size: 19 m²/205 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Junior Suite
...
  • Room size: 30 m²/323 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Superior Twin
...
  • Room size: 19 m²/205 ft²
  • City view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Queen
...
  • Room size: 19 m²/205 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Standard Room
...
  • Room size: 17 m²/183 ft²
  • No Windows view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Other
...
  • Room size: 17 m²/183 ft²
Enter dates to see prices
SUPERIOR - DELUXE SINGLE
...
  • Bathtub
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Pavilion Hotel?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Pavilion Hotel?

The Pavilion Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. A stay at The Pavilion Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Pavilion Hotel has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Sandakan with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Pavilion Hotel?

Wake up to a great buffet breakfast at The Pavilion Hotel. Adults can enjoy breakfast offered with an additional charge of 15 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Pavilion Hotel?

The Pavilion Hotel features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Pavilion Hotel?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at The Pavilion Hotel. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at The Pavilion Hotel?

On-site venues and convenient event services make The Pavilion Hotel an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 3 venues can accommodate up to 240 people. An extensive range of facilities and services including free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Pavilion Hotel?

The Pavilion Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest airport to The Pavilion Hotel?

The closest airport is Sandakan Airport, 2.3 km away from The Pavilion Hotel.

What restaurants are nearby The Pavilion Hotel?

Restaurants including 7 Heaven, Urban Cafe and Rock Paper Scissors Cafe are popular in The Pavilion Hotel’s neighborhood which is known as Bandar Indah.

What are popular attractions near The Pavilion Hotel?

Guests at The Pavilion Hotel can easily visit Sandakan War Memorial Park, Sandakan WWII Memorial Park and Sy En Methodist Sandakan located in the Bandar Indah area.

What popular natural sightseeing spots are close to The Pavilion Hotel?

The Pavilion Hotel is located in the Bandar Indah area, which is famous for natural sightseeing destinations such as Sibyte Forest Reserve and Liela Forest Reserve.

See map

Explore the neighborhood

What people love about The Pavilion Hotel

  • 9.6

    Exceptional
    Cleanliness

    "The room is clean and comfortable."

    Rozalinahsaid

    |

    January 20, 2023

  • 10

    Exceptional
    Cleanliness

    "The room is clean & comfy."

    Mardhyya

    |

    January 30, 2022

  • 10

    Exceptional
    Location

    "Location is great, near restaurant n shops."

    Hany

    |

    October 1, 2022

Property ranking|Compared to 145 Sandakan properties
See all rankings
Room comfort score
7.2/10
Cheapest price score
Room size
21 sqm.
Value for money score
7.7/10
Better than
85
%
of Sandakan properties
Better than
83
%
of Sandakan properties
Bigger than
83
%
of Sandakan properties
Better than
70
%
of Sandakan properties
Overall rating:

7.5

Very good
1,625 reviews
Cleanliness
7.3
Facilities
7.2
Location
7.7
Read all reviews >
What travelers say they love:
Nice Hotel Clean & Comfort to stay
MOHD from Malaysia
Business traveler
More about The Pavilion Hotel

More about The Pavilion Hotel

The Pavilion Hotel

Wake up to a magical day and enjoy all that Sandakan offers with a stay at The Pavilion Hotel.
The Pavilion Hotel offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi, car hire and shuttle services to help you get to where you want to go in Sandakan.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel even offers a fireplace for a warm atmosphere on chilly nights.
The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television, in-room video streaming and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms.
The Pavilion Hotel also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Pavilion Hotel caters to its guests varied dietary restrictions with cuisine types such as halal available.
The Pavilion Hotel offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage and spa. Souvenir shopping for yourself or those back home takes no time at all at the souvenir shops.


Around the property

This is your chance to explore all that Sandakan has to offer. Learn about the city's art history with a day at Sandakan War Memorial Park located 750 m away, where you can see collections by famous artists. Pose in front of Agnes Newton Keith Home located 8.5 km away, and you can always show your friends the time you went to Sandakan.


Reasons to stay here

This hotel's food and dining score higher than 86% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 84% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.2

Most talked about facilities

Housekeeping

49 mentions

Breakfast

29 mentions

Food & Dining

10 mentions

Internet

8 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
  • Spa
  • Ticket services
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
For the kids
  • Family room
  • Kids meal
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea maker
  • Daily housekeeping
  • Desk
  • Free bottled water
  • Hair dryer
  • Individual air conditioning
  • In-room safe box
  • Ironing facilities
  • LAN Internet in room [free]
  • Laptop safe box
  • Mini bar
  • Non-smoking
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Soundproofing
  • Toiletries
  • Towels
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Restaurants on site
Restaurant
  • Menu: Buffet

Location

Block A3, Bandar Labuk Jaya, Mile 7, Labuk Road, Bandar Indah, Sandakan, Malaysia, 90000
Very good
Location

7.7

Airports
  • Sandakan Airport (SDK)
    2.3 km
  • Lahad Datu Airport (LDU)
    99.7 km
Public transportation
  • Labuk Bus Station
    9.0 km
Hospital or clinic
  • Klinik Kesihatan Kanak Kanak B17
    670 m
Shopping
  • Harbour Mall Sandakan
    9.2 km
Convenience store
  • Minnie Mart
    110 m
Cash withdrawal
  • ATM
    110 m

What's nearby

Popular landmarks
  • Sandakan War Memorial Park
    760 m
  • Puu Jih Shih Buddhist Temple
    6.7 km
  • The Parish of St Michael and All Angels
    8.5 km
  • Japanese Cemetery
    8.6 km
  • Agnes Newton Keith Home
    8.6 km
  • Sandakan Heritage Museum
    8.8 km
  • Sandakan Rainforest Discovery Centre (RDC)
    11.8 km
  • Turtle Islands National Park
    30.0 km
  • Gomantong Cave Sandakan
    39.1 km
Nearby landmarks
  • Dataran Wisma Persekutuan
    550 m
  • Taman Rimba Hutan Simpanan Lake
    560 m
  • Ibu Pejabat Kastam
    580 m
  • Klinik Kesihatan Kanak Kanak B17
    670 m
  • Sabah Health Department
    680 m
  • Sandakan WWII Memorial Park
    720 m
  • Lotus Pond
    730 m
  • Sandakan War Memorial Park
    760 m
  • Sandakan High Court
    850 m
  • Sandakan Turf Club Equestrian Centre
    960 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-1 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out until12:00
Getting around
  • Airport transfer fee0 MYR
  • Distance from city center12.0Km
  • Travel time to airport (minutes)3
Extras
  • Breakfast charge (unless included in room price)15 MYR
  • Daily Internet/Wi-Fi fee0 MYR
The property
  • Non-smoking rooms/floorsYes
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 90
  • Room voltage220
  • Year property opened2012

Reviews of The Pavilion Hotel from real guests

Provided by verified guests of Agoda
7.5
/
10
Cleanliness7.3
Facilities7.2
Location7.7
Room comfort and quality7.2
Service7.9
Value for money7.7
High score for Sandakan
Rating
9+ Exceptional (78)
8-9 Excellent (45)
7-8 Very Good (142)
6-7 Good (86)
<6 Below Expectation (143)
Time of the year
Mar - May (112)
Jun - Aug (121)
Sep - Nov (141)
Dec - Feb (120)
All guests (1,326)
All room types
All languages

Show reviews that mention 

Showing 494 verified guest comments
12345
10.0
Exceptional
Noni from Malaysia
Family with teens
Family Room
Stayed 2 nights in January 2020

Good accommodation and very friendly staff ”

Recommended this hotel !! Very clean nice place and very friendly staff!! Will come again for next trip!!

Reviewed January 27, 2020

See room deals

9.6
Exceptional
ERMA from Malaysia
Couple
Standard Room No Window
Stayed 1 night in August 2020

VALUE FOR MONEY. EXCELLENT!!”

very good place to have vacation with your partner & family.. near to entire shop, easy to access and to find food. provide car park. quiet place.the bed sheet and towel very clean, have an extra pillow, provide toiletries, kettle, safety box. anyway, while staying there, i saw the toillet need to be cleaned properly, the shower pipe leaking and slow water flow. Overall, the hotel is excellent..

Reviewed September 01, 2020

See room deals

10.0
Exceptional
Mai-Linh from United States
Family with young children
Superior Twin
Stayed 1 night in April 2019

Great staff and clean spacious room”

Friendly staff, breakfast was basic, rooms were clean and spacious

Reviewed April 03, 2019

See room deals

10.0
Exceptional
Mardhyya from Malaysia
Family with teens
Superior Twin
Stayed 1 night in January 2022

Staff”

Very responsive & kind.. The room is clean & comfy..

Reviewed January 30, 2022

See room deals

Dear Sir / Madam, Thank you for staying with us and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services and food offerings. Thank you once again for your review and for your patronage; and we are looking forward to welcoming you on your next stay with us. with kindest regards, The management team The Pavilion Hotel.

Responded March 08, 2022
The Pavilion Hotel
10.0
Exceptional
NOOR from Malaysia
Family with young children
Superior Twin
Stayed 1 night in October 2019

Convenient ”

Suitable for family & young children. Variety of breakfast. Totally worth it. Will come again..

Reviewed October 20, 2019

See room deals

10.0
Exceptional
Mohd from Malaysia
Couple
Deluxe Room
Stayed 1 night in January 2022

Great value for money”

Staff is nice but need to improve maintenance facility.

Reviewed January 05, 2022

See room deals

10.0
Exceptional
Aik from Malaysia
Business traveler
Superior Twin
Stayed 1 night in May 2022

Good ”

nice and clean ,, jimat

Reviewed May 19, 2022

See room deals

10.0
Exceptional
Datu from Malaysia
Couple
Deluxe Room
Stayed 3 nights in July 2020

The best hotel”

Very good hotel 3 star

Reviewed July 30, 2020

See room deals

9.6
Exceptional
XAVIER from Malaysia
Business traveler
Standard Room No Window
Stayed 1 night in April 2021

Nice Cozy Clean”

Strategic location. Dine in restaurants nearby. Kiosk, shops and laundry also available around the hotel area.

Reviewed April 07, 2021

See room deals

10.0
Exceptional
FARIHIN
Solo traveler
Superior Room - Breakfast
Stayed 3 nights in November 2019

far from labuan”

good value for money

Reviewed November 29, 2019

See room deals

9.6
Exceptional
XAVIER from Malaysia
Business traveler
Superior Double Room
Stayed 1 night in April 2021

Recommended. ”

If you have the budget, don't hesitate to stay at this hotel. You'll never regret it.

Reviewed May 13, 2022

See room deals

10.0
Exceptional
Ian from Malaysia
Solo traveler
Standard Room No Window
Stayed 1 night in April 2022

Exceptional”

Really good hotel...

Reviewed July 10, 2022

See room deals

9.2
Exceptional
Dzulhardey from Malaysia
Family with young children
Family Room
Stayed 1 night in December 2021

Nice Location”

The rooms my family and i stayed, i a connecting room, good view from the room. The staffs are friendly.

Reviewed December 31, 2021

See room deals

9.2
Exceptional
syahrilniza from Malaysia
Couple
Standard Room No Window
Stayed 2 nights in February 2019

Need to improve”

the facilities provided are less satisfactory. Electric kettle needs to be requested. Breakfast is served still with the same menu as last year. unchanged.

Reviewed February 27, 2019

See room deals

9.2
Exceptional
Hasif from Malaysia
Business traveler
Standard Room No Window
Stayed 1 night in March 2020

Great value for money”

The best Hotel with breakfast in Sandakan. Great value for money

Reviewed May 17, 2020

See room deals

9.6
Exceptional
nicholy from Malaysia
Couple
Superior Twin
Stayed 1 night in December 2019

nice hotel”

good breakfast..nearby restaurants

Reviewed January 01, 2020

See room deals

9.6
Exceptional
RamakrishnanVeerssamy from Malaysia
Business traveler
Standard Room No Window
Stayed 4 nights in September 2021

Exceptional”

Very good and friendly staffs

Reviewed September 13, 2021

See room deals

9.6
Exceptional
Ahmad from Malaysia
Couple
Deluxe Room
Stayed 2 nights in October 2021

Value for money..”

The location is convinience.

Reviewed October 21, 2021

See room deals

8.4
Excellent
Fairuz from Malaysia
Business traveler
Superior Twin
Stayed 1 night in September 2019

Superb food. Really like it. Location near mydin and airport. Housekeeping can be better.”

Food is good. Feels like home cooking. Location is good. Many small shops behind the hotel including laundry shop. Mydin is nearby. Can use grab to go there. Airport also nearby. Room ok. TV very clear. Housekeeping can be improved. Towels not changed unless you tell them to change. There are some leftover soap from the previous guest still in the bathroom. But overall, staff are helpful and friendly. Massage parlour in the hotel if you need it. I really like this hotel if you want a cheap hotel, good food. Suitable for short visits.

Reviewed October 05, 2019

See room deals

10.0
Exceptional
Sylvia from Malaysia
Business traveler
Deluxe Room
Stayed 1 night in April 2022

Exceptional”

Value for money

Reviewed April 25, 2022

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss