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The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center
The Life Hotels City Center

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7.6

Very good

1,488 reviews

1,488 reviews

See map

8.2

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Suramadu National Bridge 750 m
Tunjungan Plaza 1.5 km
Tugu Pahlawan 1.6 km
Monkasel (Submarine Monument) 2.1 km
Sampoerna Museum 3.0 km
Bungkul Park 4.3 km
Surabaya's Zoo 5.0 km
Surabaya Town Square 5.0 km
Pakuwon Food Festival 6.2 km
Masjid Nasional Al Akbar Surabaya 10.0 km
Nearby landmarks
Dr. Silvester Hariwidodo D.Spa 110 m
Surabaya Youth Park 140 m
Hi-Tech Mall 180 m
Taman Hiburan Rakyat (THR) 210 m
Masjid Cheng Hoo Mosque 320 m
Muhammad Cheng Hoo Mosque 410 m
Rumah Suci Bodhimandala 420 m
Blok E RS Adi Husada 430 m
Taman Paliatif 440 m
Gedung Utama RS Adi Husada 450 m

The Life Hotels City Center

Jl. Kusuma Bangsa No. 41, Surabaya Center, Surabaya, Indonesia, 60272 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Massage, restaurant and fitness center are among the special facilities that will enhance your stay with on-site convenience.

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Highlights

Inside city center

Check-in [24-hour]

Airport transfer

740 meters to Suramadu National Bridge

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Airport transfer

Valet parking

Shuttle service

Free Wi-Fi in all rooms!

Spa

Fitness center

Front desk [24-hour]

Check-in/out [express]

This property is in high demand!

32 travelers have booked today.

Value for money7.8
Distance to city center1 KM
Location rating8.2
Nearest airportJuanda International Airport (SUB)
Distance to airport14.5 km

Rooms available at The Life Hotels City Center

Very good
Room comfort & quality

8

Standard
...
  • Room size: 11 m²/118 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Double or Twin Room
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 king bed or 2 single beds
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Happy Double or Twin Room with City View
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 2 single beds or 1 queen be...
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Superior
...
  • Room size: 20 m²/215 ft²
  • City view
  • 1 double bed or 2 single be...
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Single
...
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    欢乐房
    ...
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      room
      ...
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        Room Assigned on Arrival
        ...
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          INSPIRED
          ...
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            Single Room - Superior
            ...
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              Frequently asked questions

              What time is check-in and check-out at The Life Hotels City Center?

              Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

              How do I get to The Life Hotels City Center?

              The Life Hotels City Center is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 175000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Life Hotels City Center also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Life Hotels City Center has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

              Is breakfast offered at The Life Hotels City Center?

              Start your mornings right, with the continental and buffet breakfast options offered at The Life Hotels City Center. There's an additional charge of 42857 IDR for adults and 25000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

              What are my dining options at The Life Hotels City Center?

              The Life Hotels City Center features an on-site restaurant for your dining convenience. Breakfast is served here. Dishes are served in buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

              Can business events be hosted at The Life Hotels City Center?

              On-site venues and convenient event services make The Life Hotels City Center an ideal choice for hosting events such as conferences and meetings. The 3 venues can accommodate up to 50 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

              What is the smoking policy at The Life Hotels City Center?

              The Life Hotels City Center does permit smoking in some areas and is not 100% smoke-free.

              What is the closest train, metro, or bus station to The Life Hotels City Center?

              The closest train, metro, or bus station to The Life Hotels City Center is Semut Train Station, 1.1 km away.

              What restaurants are nearby The Life Hotels City Center?

              The Life Hotels City Center’s neighborhood is Surabaya Center which includes popular restaurants such as KFC Hi-Tech Mall, Soto Ambengan Pak Sadi Restaurant and Ahimsa Vegan Lounge.

              What popular shopping places are close to The Life Hotels City Center?

              The Life Hotels City Center is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

              What are popular attractions near The Life Hotels City Center?

              The Life Hotels City Center’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

              Show more questions
              See map

              Explore the neighborhood

              What people love about The Life Hotels City Center

              • 8.8

                Excellent

                "Fasilitas cukup."

                Mario

                |

                September 1, 2022

              • 8.4

                Excellent
                Location

                "Good place and it is very easy to find any kinds of food and close to many attraction."

                Ayu

                |

                August 8, 2022

              • 8

                Very good
                Location

                "the location is great."

                Genesia

                |

                July 9, 2022

              Property ranking|Compared to 854 Surabaya properties
              See all rankings
              Room comfort score
              8/10
              Room size
              16 sqm.
              Location score
              8.2/10
              Couples review score
              7.8/10
              Better than
              98
              %
              of Surabaya properties
              Bigger than
              80
              %
              of Surabaya properties
              Better than
              76
              %
              of Surabaya properties
              Better than
              75
              %
              of Surabaya properties
              Overall rating:

              7.6

              Very good
              1,488 reviews
              Cleanliness
              7.3
              Facilities
              7.0
              Location
              8.2
              Read all reviews >
              What travelers say they love:
              We love the price, hot water, wifi and location.
              Ika from Indonesia
              Family with young children
              More about The Life Hotels City Center

              More about The Life Hotels City Center

              The Life Hotels City Center

              For travelers who want to take in the sights and sounds of Surabaya, The Life Hotels City Center is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
              All offerings provided by The Life Hotels City Center help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
              For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Life Hotels City Center.
              All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For guests who would like to smoke, the designated smoking areas are available.
              A range of amenities is offered in guestrooms at The Life Hotels City Center. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. For a bit of entertainment, guests will find daily newspaper, television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water, instant coffee and instant tea are provided in some guestrooms.
              Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


              Dining and things to do

              Each morning you can start the day with a delicious in-house breakfast offered at The Life Hotels City Center. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at The Life Hotels City Center including halal options.
              A day in will be as fun as a day out with ranges of recreational activities offered at The Life Hotels City Center. A relaxing end to every day is possible with a visit to the massage, spa and sauna. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
              Got someone special waiting for you back home? Then easily pick up a memorable gift at the souvenir shops.


              Around the property

              An array of attractions are a must-see while visiting Surabaya. Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 1.5 km away.


              Reasons to stay here

              Compared to the city's accommodation options, this hotel scored higher than 95% of them for food and dining.
              According to guests who stayed here, this hotel's room comfort is rated higher than 97% of other accommodations in Surabaya.

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              Amenities and facilities
              Very good
              Facilities

              7

              Most talked about facilities

              Housekeeping

              9 mentions

              Breakfast

              7 mentions

              Internet

              3 mentions

              Food & Dining

              1 mention

              Languages spoken

              • English
              • Indonesian

              Accessibility

              • Wheelchair accessible

              Internet access

              • Free Wi-Fi in all rooms!
              • Internet services
              • Wi-Fi in public areas

              Things to do, ways to relax

              • Fitness center
              • Massage
              • Sauna
              • Spa

              Cleanliness and safety

              • Breakfast in room
              • Physical distancing of at least 1 meter

              Dining, drinking, and snacking

              • Bar
              • Coffee shop
              • Kitchen
              • Restaurant [halal]
              • Restaurants
              • Room service [24-hour]

              Services and conveniences

              • Air conditioning in public area
              • Cash withdrawal
              • Concierge
              • Convenience store
              • Daily housekeeping
              • Doorman
              • Dry cleaning
              • Elevator
              • Facilities for disabled guests
              • Gift/souvenir shop
              • Ironing service
              • Laundry service
              • Luggage storage
              • Meeting/banquet facilities
              • Safety deposit boxes
              • Smoke-free property
              • Smoking area
              • Terrace

              Access

              • Buzzer/wireless intercom
              • CCTV in common areas
              • Check-in/out [express]
              • Check-in/out [private]
              • Check-in [24-hour]
              • Front desk [24-hour]
              • Non-smoking rooms
              • Pets allowed
              • Security [24-hour]
              • Soundproof rooms

              Getting around

              • Airport transfer
              • Car park [free of charge]
              • Car park [nearby]
              • Car park [on-site]
              • Rental car
              • Shuttle service
              • Taxi service
              • Valet parking

              Available in all rooms

              • Air conditioning
              • Blackout curtains
              • Cleaning products
              • Clothes rack
              • Daily newspaper
              • Desk
              • Free bottled water
              • Free welcome drink
              • Hair dryer
              • Linens
              • Mirror
              • Non-smoking
              • Satellite/cable channels
              • Shower
              • Slippers
              • Soundproofing
              • Telephone
              • Toiletries
              • Towels
              • Wake-up service
              • Wi-Fi [free]
              Food and dining
              Breakfast options
              • Asian
              Restaurants on site

              Restaurant

              • Cuisine: Asian
              • Menu: Buffet, A-la-carte
              Location
              Jl. Kusuma Bangsa No. 41, Surabaya Center, Surabaya, Indonesia, 60272
              Excellent
              Location

              8.2

              Airports

              • Juanda International Airport (SUB)
                14.5 km
              • Abdul Rachman Saleh Airport (MLG)
                76.1 km

              Public transportation

              • Semut Train Station
                1.2 km
              • Gubeng Train Station
                1.3 km

              Hospital or clinic

              • Dr. Silvester Hariwidodo D.Spa
                110 m

              Shopping

              • Tunjungan Plaza
                1.5 km

              Convenience store

              • On-site

              Cash withdrawal

              • ATM on-site
              What's nearby

              Popular landmarks

              • Suramadu National Bridge
                750 m
              • Tunjungan Plaza
                1.5 km
              • Tugu Pahlawan
                1.6 km
              • Monkasel (Submarine Monument)
                2.1 km
              • Sampoerna Museum
                3.0 km
              • Bungkul Park
                4.3 km
              • Surabaya's Zoo
                5.0 km
              • Surabaya Town Square
                5.0 km
              • Pakuwon Food Festival
                6.2 km
              • Masjid Nasional Al Akbar Surabaya
                10.0 km

              Nearby landmarks

              • Dr. Silvester Hariwidodo D.Spa
                110 m
              • Surabaya Youth Park
                140 m
              • Hi-Tech Mall
                180 m
              • Taman Hiburan Rakyat (THR)
                210 m
              • Masjid Cheng Hoo Mosque
                320 m
              • Muhammad Cheng Hoo Mosque
                410 m
              • Rumah Suci Bodhimandala
                420 m
              • Blok E RS Adi Husada
                430 m
              • Taman Paliatif
                440 m
              • Gedung Utama RS Adi Husada
                450 m
              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Property policies
              Children and extra beds

              Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

              All children are welcome.

              Infant 0-2 year(s)
              Stay for free if using existing bedding.
              Baby cot/crib available upon request
              Children 3-12 year(s)
              Stay for free if using existing bedding.
              If you need an extra bed, it will incur an additional charge.
              Guests 13 years and older are considered as adults
              Must use an extra bed which will incur an additional charge.
              Others
              • When booking more than 5 rooms, different policies and additional supplements may apply.
              Some helpful facts

              Check-in/Check-out

              • Check-in from14:00
              • Check-out from12:00
              • Check-out until12:00

              Getting around

              • Airport transfer fee175000 IDR
              • Distance from city center1 KM

              Extras

              • Breakfast charge (unless included in room price)42857 IDR

              The property

              • Number of bars/lounges1
              • Number of floors8
              • Number of restaurants1
              • Number of rooms 50
              • Year property opened2013
              • Most recent renovation2015

              Reviews of The Life Hotels City Center from real guests

              Provided by verified guests of Agoda
              7.6
              /
              10
              Cleanliness7.3
              Facilities7.0
              Location8.2
              Room comfort and quality8.0
              Service7.8
              Value for money7.8
              High score for Surabaya
              Rating
              9+ Exceptional (127)
              8-9 Excellent (79)
              7-8 Very Good (132)
              6-7 Good (59)
              <6 Below Expectation (178)
              Time of the year
              Mar - May (127)
              Jun - Aug (172)
              Sep - Nov (116)
              Dec - Feb (160)
              All guests (1,405)
              All room types
              All languages

              Show reviews that mention 

              Showing 575 verified guest comments
              12345
              10.0
              Exceptional
              Gusti from Indonesia
              Family with teens
              Superior
              Stayed 1 night in September 2019

              Holiday Stay”

              I really loves with this hotels.. the room and bed so comfy. But i was disappointed with the breakfast which is the description say open from 7 - 10 am but when i come at 8 am all the breakfast that i saw is empty! And the staff refill it so bit. So it's really wasting time and the price is 50k i just got a piece of bread, 1 tea, and it's really sad when i only eat a half white rice and a half fried rice.. can u imagine it's silly.. i never want to try the breakfast again next time.. but overall is ok and i love the room

              Reviewed September 30, 2019

              See room deals

              10.0
              Exceptional
              Indri from Indonesia
              Couple
              Standard
              Stayed 1 night in April 2022

              Exceptional”

              The place is clean and tidy. The room i rented was minimalis but comfortable. I like it. The price was affordable and the staff is kind

              Reviewed May 06, 2022

              See room deals

              10.0
              Exceptional
              Ayu from Indonesia
              Couple
              Standard
              Stayed 2 nights in October 2019

              Good hotel”

              Hotel bagus,,bersih,,fasilitas lgkp,,strategis,,overall oke

              Reviewed October 20, 2019

              See room deals

              10.0
              Exceptional
              Mohammad from Indonesia
              Solo traveler
              Standard
              Stayed 3 nights in April 2020

              Keep good service”

              Friendliness very important

              Reviewed April 10, 2020

              See room deals

              9.6
              Exceptional
              Pingky
              Couple
              Standard
              Stayed 1 night in March 2019

              Exceptional”

              Nyaman, brsih view ny oke cm suara tetangga sblh kdengeran😵 tp no problem.. next ksni lg

              Reviewed March 26, 2019

              See room deals

              10.0
              Exceptional
              Candra from Indonesia
              Business traveler
              Superior
              Stayed 1 night in June 2019

              Above Average”

              Would come again

              Reviewed June 27, 2019

              See room deals

              9.2
              Exceptional
              Haryani from Indonesia
              Family with young children
              Standard
              Stayed 2 nights in November 2019

              Exceptional”

              The price is very cheap with excellent facilities and hospitality. I really recommend this hotel to everyone who becomes a traveller in Surabaya. Regards Haryani Jane - Semarang

              Reviewed November 26, 2019

              See room deals

              9.2
              Exceptional
              Aaron from Singapore
              Solo traveler
              Standard
              Stayed 2 nights in February 2019

              Excellent hotel that punches above it's weight”

              Cozy room with quality facilities. Excellent and prompt service. Walking distance to the popular Aiola Eatery and other cafes.

              Reviewed February 07, 2019

              See room deals

              9.6
              Exceptional
              Benjamin from Indonesia
              Group
              Standard
              Stayed 1 night in May 2019

              Good location..”

              Only small room... Anything is OK...

              Reviewed May 06, 2019

              See room deals

              10.0
              Exceptional
              indra from Indonesia
              Business traveler
              Standard
              Stayed 4 nights in June 2021

              little parking”

              little parking

              Reviewed June 13, 2021

              See room deals

              9.2
              Exceptional
              MOHD from Malaysia
              Family with teens
              Standard
              Stayed 2 nights in February 2019

              Exceptional Service, but...”

              No iron provided. Please provide it especially for guest like us. Thank you.

              Reviewed March 26, 2019

              See room deals

              9.2
              Exceptional
              I from Indonesia
              Solo traveler
              Standard
              Stayed 1 night in July 2019

              Very Good”

              The hotel is very good, worthy

              Reviewed July 19, 2019

              See room deals

              8.4
              Excellent
              Kiki from Indonesia
              Group
              Standard
              Stayed 1 night in November 2021

              Good Hotel”

              I stayed here only briefly, the service was quite good close to various malls. only one thing I didn't like when I arrived in the room there was cigarette ash and also the smell of cigarettes which really bothered me, maybe the cleanliness could be improved again.

              Reviewed December 07, 2021

              See room deals

              9.2
              Exceptional
              agus from Indonesia
              Group
              Stayed 1 night in October 2019

              lokasi strategis dan nyaman”

              lokasi strategis dan kamar nyaman

              Reviewed October 16, 2019

              See room deals

              8.8
              Excellent
              Vina from Indonesia
              Solo traveler
              Standard
              Stayed 2 nights in June 2019

              The hotel is affordable,nice to stay,not a spacious one,but enough for backpackers. ”

              Clean towels provided, nice & helpful hotel's staffs.

              Reviewed June 29, 2019

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              8.8
              Excellent
              Riyan
              Couple
              Superior
              Stayed 1 night in October 2019

              Hot water does not work well”

              The hot water didn’t work well. It run slightly warm water. Not hot at all. Should be fixed.

              Reviewed October 25, 2019

              See room deals

              8.8
              Excellent
              Sundar from Switzerland
              Couple
              Standard
              Stayed 1 night in July 2019

              Excellent”

              The room was very very small. But clean and modern.

              Reviewed September 06, 2019

              See room deals

              8.4
              Excellent
              Ika from Indonesia
              Family with young children
              Stayed 2 nights in December 2021

              Best value hotel in Surabaya”

              We love the price, hot water, wifi and location. The rooms are smaller than others, but still comfy to spend; especially for transit travellers.

              Reviewed January 01, 2022

              See room deals

              8.4
              Excellent
              Muhammad from Indonesia
              Couple
              Happy Double or Twin Room with City View
              Stayed 3 nights in September 2021

              Got different room type from what I've booked here”

              careful to book on this hotel using agoda. They do not reflect the real room type on the hotel

              Reviewed September 21, 2021

              See room deals

              8.8
              Excellent
              Avon from Indonesia
              Couple
              Standard
              Stayed 1 night in November 2020

              Excellent”

              Is the best lah pokoknya ! :)

              Reviewed November 20, 2020

              See room deals

              12345
              This is a popular property. Don't miss out!

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