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CREW EXPRESS Hotel
Jl.Arteri Kualanamu No.19 Deliserdang, Percut Sei Tuan (Deli Serdang), Deli Serdang, Indonesia, 20372 - See map
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Percut Sei Tuan (Deli Serdang) part of Deli Serdang, this property puts you close to attractions and interesting dining options. This 3-star property is packed with in-house facilities to improve the quality and joy of your stay.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Pets allowed
Car park
Shuttle service
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Will return”
Highly recommended. Nice breakfast, friendly staff. FREE transit to KualaNamu Airport. I will return anytime.
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Kepada Bapak MOHD AZRIN MOHD JAMIL, Terima kasih telah menyempatkan waktu Anda untuk memberikan ulasan properti kami. Komentar Anda sangatlah berarti. Kami menghargai komentar Anda mengenai layanan kami serta peningkatan yang terus berlangsung. kami sangat senang mengetahui bahwa Anda merasakan keramahtamahan kami selama menginap.. Kami menantikan kedatangan Anda selanjutnya di The KNO Hotel Kualanamu! Hormat kami, The KNO Hotel Management
Good”
Humble staff, good location
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Kepada Bapak Deddie, Terima kasih telah menyempatkan waktu Anda untuk memberikan ulasan properti kami. Ulasan Anda sangatlah berarti. Kami menghargai ulasan Anda mengenai layanan kami serta peningkatan yang terus berlangsung. kami sangat senang mengetahui bahwa Anda merasakan keramahtamahan kami selama menginap.. Kami menantikan kedatangan Anda selanjutnya di Crew Express Hotel Kualanamu! Hormat kami, Crew Express Hotel Kualanamu Management
Good service”
Worthed place with free shuttle from/to airport almost every hour, simple nice breakfast. Only need to check regularly rooms with close windows, coz less sunlight makes old smell-odor, and tiny insects to show up.
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good”
wi fi nya susah di kamar
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Kepada Bapak Natanail, Terima kasih atas komentar Anda. Kami memohon maaf atas masalah yang Anda alami selama menginap dihotel kami., namun kami memastikan bahwa kami akan menelusuri setiap poin yang Anda cantumkan. sehingga kami lebih memahami bagaimana kami dapat meningkatkan kualitas properti dan layanan kami untuk Anda dan tamu kami lainnya. Terima kasih telah menginap di hotel kami dan kami menantikan untuk dapat melayani Anda kembali.. Hormat kami, The KNO Hotel Management.
Good”
Rekomendasi deh pokok nya
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Terima kasih Bapak Agek sudah menyempatkan untuk memberi ulasan positif bagi properti kami. Kami menunggu kembali kedatangan anda dan tamu lainnya ke properti kami. Terima kasih Crew Express Hotel Management.
Above average”
Breakfast not really many options Staff playing mobile when serve breakfast. Shower room not proper Bed so stink and not clean The rest they are good because give free shuttle to the airport. Thank you
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To Mr. Indra, Thanks for your comment. We apologize for the problem you experienced while staying at our hotel, but we ensure that we will trace every point you list. so we better understand how we can improve the quality of our property and services for you and our other guests. Thank you for staying at our hotel and we look forward to being able to serve you again ... Sincerely, The KNO Hotel Management.
Team cleaning lupa dgn fasilitas kamar,, ”
Tidak melengkapi fasilitas,,
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Kepada Bapak Fazly, Terima kasih atas komentar Anda. Kami memohon maaf atas masalah yang Anda alami selama menginap dihotel kami., namun kami memastikan bahwa kami akan menelusuri setiap poin yang Anda cantumkan. sehingga kami lebih memahami bagaimana kami dapat meningkatkan kualitas properti dan layanan kami untuk Anda dan tamu kami lainnya. Terima kasih telah menginap di hotel kami dan kami menantikan untuk dapat melayani Anda kembali.. Hormat kami, The KNO Hotel Management.
Exceptional”
Best hospitality by the hotel management. Highly recommended and 15 minutes journey to airport via free shuttle bus. Their 24 hour restaurant food and drinks' price are very reasonable.
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Good for arrival or departure from the airport”
Just what we needed for one night after a late arrival at Medan airport. Clean but smelly and windowless room. Helpful staff (room spray, hailing down bus for onward journey) and great breakfast buffet.
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Very bad service ”
The hotel is noisy. At midnight somebody was hammering somewhere and I had to call the reception twice before they stopped. In the middle of the night there still was music outside the rooms and I couldn't sleep. The air conditioner remote control wouldn't work. I asked to be waken up to go to the airport but they didn't call me. I fortunately put my alarm, but without it I would have lost my flight. At the reception the guy just said "I'm sorry..." The hotel has a shuttle to the airport, but it stops at 10 and there's no service between 5,30 and 8,05. Why? I had to take a taxi because I had to be at the airport by 7,30. Two hours and a half gap, why? Why there isn't any shuttle service after 10? Why there's no shuttles from the airport to the hotel? Nobody knows anything. All the crew doesn't speak a word of English and it's very hard to be understood besides the fact that they are not very helpful with foreigners. The kitchen menu is poor and expensive. Breakfast is poor too.
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Not as convenient as it look”
The place looks like a nice hotel but at the end, internet only in lobby, really inconvenient and quite surprising for the price. Location is not really good as Nothing around to eat, and the food there is really not good, the staff does not speak a word of english. Would not stop there
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clean and good”
value for money sweet escape for tiredness journey make a quick stop for shower and take a nap
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Excellent”
hotel'y ok, kbersihan boleh, hnya saja kurang'y p'lengkapan kmr mandi, n staf'y pd ramah2.. over all, good👍
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Kepada Ibu Reni , Terima kasih telah menyempatkan waktu Anda untuk memberikan ulasan properti kami. Komentar Anda sangatlah berarti. Kami menghargai komentar Anda mengenai layanan kami serta peningkatan yang terus berlangsung. kami sangat senang mengetahui bahwa Anda merasakan keramahtamahan kami selama menginap.. Kami menantikan kedatangan Anda selanjutnya di The KNO Hotel Kualanamu! Hormat kami, The KNO Hotel Management
Close to airport”
We were forced to spend a night in Medan, leaving us no choice but to go for a hotel near the airport. This hotel was fine, but it took us ages to check in and organise a taxi to take us to Kualanamu the next morning...
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the only good is its near the airport...”
If it wasn't for my flight which arrived late night and leaves early in the morning, I wouldn't stay in this hotel.
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Above average”
I've book for business room with king bed instead i was given a deluxe room with two single bed... Lousy service from the hotel this time.
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Emergency Back Up Power (Genset) ”
At the time check-in , they are having Power Black Out from Electricity Company. The Emergency Back Up Power (Genset) is under repairing and the room is no power available.
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Terrible experience”
Everything is bad about this hotel, it only looks nice on the photos they show. Location is terrible, it’s in the middle of nowhere. There is loud music in outside area and in the lobby/cafe all the time. Breakfast is cold and gross. Free shuttle is a joke, first one is 5:30am (before breakfast which starts at 6:00 - how convenient...) and then next one is THREE HOURS LATER which means it’s WAY TOO LATE FOR 90% OF MORNING DEPARTURES, so you end up paying extra for taxi/grab anyway. What a terrible service, only focused on money making, they don’t care about guests at all. On top of that sheets were dirty, bin in our room was smelly and full of rubbish after last guests (so they probably didn’t change the sheets/towels either - grosssss). Cafe is overpriced and menu prices don’t include 15% tax and service charge. Food quality is terrible, coffee is terrible. Rp100k deposit for key card. There is nothing you will like about this place, go to another hotel closer to airport, pay a little extra for the room and have a comfortable stay before your journey.
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Noisy”
location of the hotel is near the Toll road or highway..
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clean”
well kept and service is good
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