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The Jerai Hotel Alor Setar
Superior, The Jerai Hotel Alor Setar in Alor Setar
a large building with a clock on the front of it, The Jerai Hotel Alor Setar in Alor Setar
two men standing in a lobby with their suitcases, The Jerai Hotel Alor Setar in Alor Setar
a large room with a lot of lights on the floor, The Jerai Hotel Alor Setar in Alor Setar
a hotel room with two beds and two lamps, The Jerai Hotel Alor Setar in Alor Setar
a living room filled with furniture and a couch, The Jerai Hotel Alor Setar in Alor Setar

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8.1

Excellent

2,880 reviews

2,880 reviews

Breakfast59
Housekeeping52
Car Park7
See map
See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Sultan Abdul Halim Mu'Adzam Shah Gallery

210 m

Muzium Di Raja

360 m

City Plaza Alor Setar Shopping Mall

370 m

The Big Clock Tower

410 m

Star Parade

460 m

Popular landmarks
Pekan Rabu Complex

540 m

Aman Central

560 m

Menara Alor Setar Tower

690 m

Rumah Kelahiran Mahathir

1.1 km

Kedah State Museum

1.7 km

Closest landmarks
Poliklinik Pakar Perubatan Alor Setar

40 m

AmBank @ Jalan Kota

140 m

Pathlab

150 m

Public Bank @ Alor Malai

230 m

We Care Pharmacy

230 m

The Jerai Hotel Alor Setar

Lot 134 - 141 Jalan Sultan Badlishah, Alor Setar City Center, Alor Setar, Malaysia, 05000 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Alor Setar City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Menara Alor Setar Tower. This 3-star property features restaurant to make your stay more indulgent and memorable.

Highlights

650 meters to public transportation

Front desk [24-hour]

Airport transfer

Excellent breakfast

Inside city center

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Coffee shop

Laundry service

Room service

This property is in high demand!

4 travelers have booked today.

Value for money8.2
Location rating8.6
Nearest airportSultan Abdul Halim Airport (AOR)
Distance to airport9.3 km

Rooms available at The Jerai Hotel Alor Setar

Superior
...
  • Room size: 16 m²/172 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
Enter dates to see prices
Superior Room (No Window,Area:10)
...
    Enter dates to see prices
    Twin/Double Room
    ...
      Enter dates to see prices
      Single Room - Superior
      ...
        Enter dates to see prices
        Double room - Single use - Superior
        ...
          Enter dates to see prices

          Frequently asked questions

          What time is check-in and check-out at The Jerai Hotel Alor Setar?

          Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to The Jerai Hotel Alor Setar?

          For those who wish to drive their own cars, The Jerai Hotel Alor Setar has a car park right on site for maximum convenience. Parking is free for guests. If you're looking for an easy way to get around Alor Setar with private transportation, the hotel can arrange taxi service.

          Is breakfast offered at The Jerai Hotel Alor Setar?

          Start your mornings right, with the continental and buffet breakfast options offered at The Jerai Hotel Alor Setar. There's an additional charge of 20 MYR for adults and 18 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

          What are my dining options at The Jerai Hotel Alor Setar?

          The Jerai Hotel Alor Setar features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

          Can special events be hosted at The Jerai Hotel Alor Setar?

          You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at The Jerai Hotel Alor Setar. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

          Can business events be hosted at The Jerai Hotel Alor Setar?

          On-site venues and convenient event services make The Jerai Hotel Alor Setar an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 2 venues can accommodate up to 250 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi and audio-visual equipment is available to help your business meeting or event a successful one.

          What is the smoking policy at The Jerai Hotel Alor Setar?

          The Jerai Hotel Alor Setar does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What is the closest train, metro, or bus station to The Jerai Hotel Alor Setar?

          The closest train, metro, or bus station is Alor Setar Railway Station, 640 m away from The Jerai Hotel Alor Setar.

          What restaurants are nearby The Jerai Hotel Alor Setar?

          The Jerai Hotel Alor Setar is located in Alor Setar City Center, famous for good restaurants such as Caffe Diem, Big Galley's Cafe and Medina Thai Palace.

          What popular shopping places are close to The Jerai Hotel Alor Setar?

          Shopping options in The Jerai Hotel Alor Setar’s Alor Setar City Center neighborhood include Aman Central, City Plaza Alor Setar Shopping Mall and Pekan Rabu Complex.

          What are popular attractions near The Jerai Hotel Alor Setar?

          The Jerai Hotel Alor Setar is located in Alor Setar City Center area, which is famous for attractions such as Menara Alor Setar Tower, Zahir Mosque and Kedah Paddy Museum.

          What popular natural sightseeing spots are close to The Jerai Hotel Alor Setar?

          The Jerai Hotel Alor Setar is located within Alor Setar City Center, which makes it conveniently close to natural sights including Kolam Memancing Udang Galah Jalan Stadium, Kolam Memancing Udang Galah JTR and Gunung Keriang.

          See map

          Explore the neighborhood

          What people love about The Jerai Hotel Alor Setar

          • 9.2

            Exceptional
            Staff 

            "Friendly and helpful staff, clean and comfortable room and many choice of foods in breakfast."

            Salleh

            |

            December 30, 2022

          • 8.4

            Excellent
            Cleanliness

            "Room: Cleanliness acceptable."

            Adilena

            |

            November 12, 2022

          • 8.4

            Excellent
            Location

            "Easy access to shops, food and public transport."

            Nur

            |

            January 9, 2023

          Property ranking|Compared to 269 Alor Setar properties
          See all rankings
          Room comfort score
          6.8/10
          Location score
          8.6/10
          Cheapest price score
          Service score
          8.3/10
          Better than
          93
          %
          of Alor Setar properties
          Better than
          89
          %
          of Alor Setar properties
          Better than
          88
          %
          of Alor Setar properties
          Better than
          87
          %
          of Alor Setar properties
          Overall rating:

          8.1

          Excellent
          2,880 reviews
          Cleanliness
          8.0
          Facilities
          7.6
          Location
          8.6
          Read all reviews >
          What travelers say they love:
          Variety food, good room clean and good staf
          zahrul from Malaysia
          Couple
          More about The Jerai Hotel Alor Setar

          More about The Jerai Hotel Alor Setar

          The Jerai Hotel Alor Setar

          The Jerai Hotel Alor Setar is the perfect choice for travelers who want to take in the sights and sounds of Alor Setar. Experience an urban escape in Alor Setar with a stay at The Jerai Hotel Alor Setar, with its exceptional location right in the city center.
          The facilities and services provided by The Jerai Hotel Alor Setar ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. The hotel provides taxi services to help you find what you want in Alor Setar. Parking is available and free, provided by the hotel for guests with their own transportation.
          While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include luggage storage and safety deposit boxes. The hotel's on-site laundry service helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
          Smoking is restricted to the designated smoking areas.
          Experience high-quality room facilities during your stay at The Jerai Hotel Alor Setar. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker and mini bar in some rooms.
          The Jerai Hotel Alor Setar also provides a hair dryer and toiletries in bathrooms for select rooms.


          Dining and things to do

          Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Jerai Hotel Alor Setar caters to its guests varied dietary restrictions with cuisine types such as halal available.


          Around the property

          This is your chance to explore all that Alor Setar has to offer. Whatever you may be looking to buy on your trip to Alor Setar, chances are you'll find it at Aman Central located 550 m away. Engage in the city's best art at Kedah Paddy Museum located 8.7 km away, where you can learn about the local art scene and buy original works.


          Reasons to stay here

          This hotel's food and dining score higher than 98% of accommodations in the city.
          This hotel scores higher than 88% of accommodations in the city for its location.
          Room comfort is said to be outstanding here, scoring higher than 92% of accommodations in the city.

          Show less

          Amenities and facilities

          Very good
          Facilities

          7.6

          Most talked about facilities

          Breakfast

          77 mentions

          Housekeeping

          27 mentions

          Food & Dining

          10 mentions

          Internet

          5 mentions

          Languages spoken
          • English
          • Malay
          Accessibility
          • Wheelchair accessible
          Internet access
          • Free Wi-Fi in all rooms!
          • Internet services
          • Wi-Fi in public areas
          Cleanliness and safety
          • Body thermometer
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • First aid kit
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Physical distancing of at least 1 meter
          • Safe dining setup
          • Staff trained in safety protocol
          • Temperature check for guests and staff
          Dining, drinking, and snacking
          • Coffee shop
          • Restaurant [halal]
          • Restaurants
          • Room service
          Services and conveniences
          • Air conditioning in public area
          • Concierge
          • Daily housekeeping
          • Dry cleaning
          • Elevator
          • Facilities for disabled guests
          • Food delivery
          • Ironing service
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Postal service
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          Access
          • Front desk [24-hour]
          • Pets allowed
          • Security [24-hour]
          Getting around
          • Car park [free of charge]
          • Car park [on-site]
          • Taxi service
          Available in all rooms
          • Air conditioning
          • Coffee/tea maker
          • Desk
          • Free bottled water
          • Hair dryer
          • Individual air conditioning
          • In-room safe box
          • Internet access – LAN
          • Internet access – wireless
          • Mini bar
          • Non-smoking
          • Private bathroom
          • Satellite/cable channels
          • Shower
          • Streaming service like Netflix
          • Telephone
          • Toiletries
          • Wi-Fi [free]
          • Wooden/parqueted flooring

          Food and dining

          Breakfast options
          • Asian
          Restaurants on site
          Restaurant
          • Cuisine: Local, Malaysian
          • Menu: Buffet, A-la-carte

          Location

          Lot 134 - 141 Jalan Sultan Badlishah, Alor Setar City Center, Alor Setar, Malaysia, 05000
          Excellent
          Location

          8.6

          Airports
          • Sultan Abdul Halim Airport (AOR)
            9.3 km
          • Langkawi International Airport (LGK)
            74.7 km
          Public transportation
          • Alor Setar Railway Station
            650 m
          • Anak Bukit
            7.0 km
          Hospital or clinic
          • Poliklinik Pakar Perubatan Alor Setar
            40 m
          Shopping
          • Aman Central
            560 m
          Convenience store
          • 7 Eleven
            240 m
          Cash withdrawal
          • ATM
            20 m

          What's nearby

          Popular landmarks
          • Muzium Di Raja
            360 m
          • City Plaza Alor Setar Shopping Mall
            370 m
          • Zahir Mosque
            520 m
          • Pekan Rabu Complex
            540 m
          • Aman Central
            560 m
          • Menara Alor Setar Tower
            690 m
          • Rumah Kelahiran Mahathir
            1.1 km
          • Kedah State Museum
            1.7 km
          • Wat Nikrodharam
            2.4 km
          • Kedah Paddy Museum
            8.8 km
          Nearby landmarks
          • Poliklinik Pakar Perubatan Alor Setar
            40 m
          • AmBank @ Jalan Kota
            140 m
          • Pathlab
            150 m
          • Sultan Abdul Halim Mu'Adzam Shah Gallery
            210 m
          • Public Bank @ Alor Malai
            230 m
          • We Care Pharmacy
            230 m
          • Klinik Ali
            240 m
          • Farmasi Mico
            250 m
          • Klinik Kesihatan UTC
            260 m
          • Kedah Medical Centre
            280 m
          Distances shown are straight-line distances on the map. Actual travel distances may vary.

          Property policies

          Children and extra beds

          Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

          All children are welcome.

          Infant 0-1 year(s)
          Stay for free if using existing bedding.
          Baby cot/crib may be requested directly from the property.
          Children 2-11 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • When booking more than 5 rooms, different policies and additional supplements may apply.

          Some helpful facts

          Check-in/Check-out
          • Check-in from14:00
          • Check-out until12:00
          Getting around
          • Airport transfer fee60 MYR
          Extras
          • Breakfast charge (unless included in room price)20 MYR
          The property
          • Number of restaurants1
          • Number of rooms 135

          Reviews of The Jerai Hotel Alor Setar from real guests

          Provided by verified guests of Agoda
          8.1
          /
          10
          Cleanliness8.0
          Facilities7.6
          Location8.6
          Room comfort and quality6.8
          Service8.3
          Value for money8.2
          High score for Alor Setar
          Rating
          9+ Exceptional (218)
          8-9 Excellent (123)
          7-8 Very Good (195)
          6-7 Good (82)
          <6 Below Expectation (112)
          Time of the year
          Mar - May (151)
          Jun - Aug (177)
          Sep - Nov (182)
          Dec - Feb (220)
          All guests (2,083)
          All languages

          Show reviews that mention 

          Showing 730 verified guest comments
          12345
          10.0
          Exceptional
          Mohana from Malaysia
          Business traveler
          Superior
          Stayed 1 night in January 2022

          Nice Hotel”

          I was there for business purpose.. The receptionists was good and my room was allocated as per my request.. Receptionist name Raiz and Nur was on top of their service.. Room was clean.. Breakfast was perfect as well.. Keep it up

          Reviewed January 31, 2022

          See room deals

          10.0
          Exceptional
          ROAZMAN from Malaysia
          Family with young children
          Superior
          Stayed 1 night in January 2022

          Good”

          The room maybe small but excellence for buffet breakfast, cleaness, location in town, easy for foods, beside pekan rabu, shopping centre, bank, office, grab and mall near the hotel. Near aman sentral, dataran, masjid zahir, Alor Setar Tower. All in 1 km distance. 11 km from airport. Hotel price reasonable.

          Reviewed January 24, 2022

          See room deals

          10.0
          Exceptional
          NOR from Malaysia
          Business traveler
          Superior Room (No Window,Area:10)
          Stayed 2 nights in December 2021

          Short Stay For Business”

          Centralised to the heart city of Alor Setar, surrounding with food stalls and fast food such as McD, KFC, PizzaHut as well. The hotel, just 5 minutes from the railway station will ease your access from KL. You can go anywhere just press your finger on GRAB Apps just a few seconds will arrive on time. For shopping lover branded name just 10 minutes from the Jerai Hotel you can find it at Aman Central opposite to the Alor Setar tower. You can see the Alor Setar city scenery.

          Reviewed December 16, 2021

          See room deals

          10.0
          Exceptional
          Hafizul from Malaysia
          Couple
          Superior
          Stayed 1 night in December 2018

          Best Hotel in Alor Setar ”

          Location is good, nice breakfast and friendly staff. However, I have a difficulty in locating the hotel because I don't know the name had changed from The Regency to The Jerai. Everything else is superb, will be staying there again if I go to Alor Setar.

          Reviewed May 14, 2019

          See room deals

          10.0
          Exceptional
          David from Australia
          Couple
          Superior
          Stayed 1 night in July 2022

          Outstanding”

          We were very impressed with the quality of accommodation at The Jerai Hotel in Alor Setar. From the moment we walked in the door to when we left, the service & facilities were outstanding. We would highly recommend The Jerai Hotel for travellers who are looking for accommodation in Alor Setar.

          Reviewed July 07, 2022

          See room deals

          10.0
          Exceptional
          NUR
          Family with young children
          Superior
          Stayed 2 nights in February 2019

          Exceptional”

          i love the breakfast meal. so much choices. and also the room even not too big but really clean. will stay there again next time. price also affordable. friendly staff.

          Reviewed February 19, 2019

          See room deals

          10.0
          Exceptional
          Putri from Malaysia
          Business traveler
          Superior
          Stayed 3 nights in May 2022

          Exceptional”

          Hotel are clean..variety of foods for breakfast..The staff all very friendly. it located at the center of the town so easy access to go anywhere. Def will go back next time!

          Reviewed May 30, 2022

          See room deals

          Dear Putri, Thank you for choosing The Jerai Hotel as your preferred choice. Hope to you again soon.

          Responded June 03, 2022
          The Jerai Hotel Alor Setar
          10.0
          Exceptional
          Mohd from Malaysia
          Couple
          Superior
          Stayed 3 nights in December 2020

          Hotel at the Centre of Alor Setar City”

          Hotel in the center of the City near to Pekan Rabu Komplek and Nasi Royal Pekan Rabu. Walking distance to tourist attractions such Zahir Mosque, Balai Besar, Clock Tower and Balai Nobat. it is also neat to Pekan Melayi, Pekan Cina and Tanjong Chali.

          Reviewed December 22, 2020

          See room deals

          10.0
          Exceptional
          haffeez from Malaysia
          Business traveler
          Superior
          Stayed 1 night in December 2019

          Best hotel for short vacation or for business activity at alor setar”

          Its like budget hotel. Small room but ok for short vacay or business purpose Cheap Breakfast was good Very near from all the goverment agency and also to pekan rabu

          Reviewed December 28, 2019

          See room deals

          9.6
          Exceptional
          FATIHAHTUL from Malaysia
          Business traveler
          Superior
          Stayed 1 night in October 2019

          GOOD HOTEL. BEST LOCATION.”

          This is now my first time staying at this hotel. Might be my third time. The hotel is not lavish but consist of all the basic hotel needed. Good value for money. The breakfast choices are okay. The newly refurbished room is super clean and comfy. One of the best hotel to stay in Alor Setar.

          Reviewed October 08, 2019

          See room deals

          10.0
          Exceptional
          NOOR from Malaysia
          Business traveler
          Superior
          Stayed 2 nights in March 2022

          Best accommodation”

          I stayed for two days because of work trip. The location is very convenient as it is situated in the middle of Alor Star town. I feel glad as my stay in here gives me a sweet memory.

          Reviewed March 16, 2022

          See room deals

          10.0
          Exceptional
          mohamed from Malaysia
          Couple
          Superior
          Stayed 1 night in May 2022

          Excellent customer service”

          Hotel staff deserve reward for their excellent performance Very clean & desirable atmosphere

          Reviewed June 05, 2022

          See room deals

          10.0
          Exceptional
          Mary from Malaysia
          Couple
          Superior
          Stayed 1 night in August 2019

          Exceptional”

          Comfortable room and worth for the price including breakfast. Walking distance to Pekan Rabu, UTC, City Plaza, Bank, OUM, 20 minutes to airport, 20 minutes to KK Jetty. Highly Recommended! 😃

          Reviewed August 24, 2019

          See room deals

          9.6
          Exceptional
          Muhammad from Malaysia
          Family with young children
          Superior
          Stayed 1 night in March 2022

          Comfy & pleasant stay”

          Good hotel, clean, very polite & helpful staff, get all important facilities in room, value for money room with variety of good breakfast... just the small bathroom, quite rusty&old furniture & the hot water problem during the last day...but still very worthy stay...very recommended

          Reviewed March 10, 2022

          See room deals

          10.0
          Exceptional
          NOORNIKMAN from Malaysia
          Family with young children
          Superior
          Stayed 1 night in August 2020

          The place to Stay!”

          The Jerai Hotel (formerly known as Regency Hotel) the best place for couple/children as the strategic location (in town)

          Reviewed August 05, 2020

          See room deals

          10.0
          Exceptional
          Natasha from Singapore
          Couple
          Superior
          Stayed 1 night in December 2020

          The Jerai Hotel Alor Setar”

          The hotel is nice, located in the heart of Alor Setar. Recommended! Would love to come again :)

          Reviewed November 03, 2021

          See room deals

          10.0
          Exceptional
          Pirasathnaidu from Malaysia
          Business traveler
          Superior
          Stayed 1 night in March 2022

          Good stay”

          but apple juice was too sweet.. had sugar rush after drinking it and went for a long night walk alone coz cannot sleep..lol

          Reviewed June 10, 2022

          See room deals

          10.0
          Exceptional
          PHUA from Malaysia
          Business traveler
          Superior
          Stayed 1 night in October 2019

          The location, room, staff and most of all value for money.”

          Buffet breakfast at hotel is wonderful and more choices.

          Reviewed October 16, 2019

          See room deals

          10.0
          Exceptional
          PHUA from Malaysia
          Business traveler
          Superior
          Stayed 1 night in August 2019

          Buffet breakfast at hotel is wonderful and more choices.”

          The location, room, staff and most of all value for money.

          Reviewed October 16, 2019

          See room deals

          10.0
          Exceptional
          ANUAR from Malaysia
          Couple
          Superior
          Stayed 1 night in September 2019

          Near to the interesting place and good breakfast. ”

          Good hotel, near to the interesting place, friendly staff and good breakfast.

          Reviewed September 27, 2019

          See room deals

          12345
          This is a popular property. Don't miss out!

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