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The Grande Suites
Standard Room, The Grande Suites in Surigao City
Interior view, The Grande Suites in Surigao City
Bathroom, The Grande Suites in Surigao City
Bathroom, The Grande Suites in Surigao City
Business center, The Grande Suites in Surigao City
Coffee shop, The Grande Suites in Surigao City

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6

Good

30 reviews

30 reviews

See map

5

Review score

Location rating score

Parking
FREE
Nearby landmarks
Rock and Mineral Museum 1.6 km
Eva Macapagal Passenger Terminal 1.8 km
Surigao Airport 3.2 km
Birok Beach 7.7 km
Load Island 7.9 km
Buenavista Cave 11.8 km
Sayak Airport 58.5 km
Bancasi Airport 93.5 km
Camiguin Airport 104.6 km
Tandag Airport 109.4 km

The Grande Suites

Ramon Kaimo St., P6 San Juan, San Juan, Surigao City, Philippines, 8400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the San Juan part of Surigao City, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Surigao Airport. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Breakfast [free]

Air conditioning

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Front desk [24-hour]

Breakfast [free]

Restaurants

Room service [24-hour]

Cheaper than 82% of all properties in Surigao City in the last 24 hoursCompared to 22 Surigao City properties at Agoda for various dates
Value for money5.9
Distance to city center1 km
Location rating5.0

Rooms available at The Grande Suites

Standard Room
...
  • Room size: 22 m²/237 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Room
...
  • Room size: 25 m²/269 ft²
  • Country/region view
  • 1 queen bed
Enter dates to see prices
Room Assigned on Arrival
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at The Grande Suites?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

    How do I get to The Grande Suites?

    The Grande Suites is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at The Grande Suites also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Grande Suites has a car park available for guests. Parking is free for guests.

    Is breakfast offered at The Grande Suites?

    Adults can enjoy breakfast offered with an additional charge of 350 PHP if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at The Grande Suites?

    The Grande Suites features 2 on-site restaurants for your dining convenience.

    What is the smoking policy at The Grande Suites?

    The Grande Suites does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What popular natural sightseeing spots are close to The Grande Suites?

    The Grande Suites’s nearby natural sights include Buenavista Cave located in the same San Juan area.

    See map

    Explore the neighborhood

    What people love about The Grande Suites

    • 9.2

      Exceptional

      "When we drove up to this three-story structure we were pleasantly surprised to find such a nice place in a lower end neighborhood."

      Kenneth

      |

      November 27, 2022

    • 9.2

      Exceptional

      "We were amazed as we went inside and it was first class all the way."

      Kenneth

      |

      November 27, 2022

    • 9.2

      Exceptional

      "I highly recommend this place and promise you won’t be disappointed if you stay here."

      Kenneth

      |

      November 27, 2022

    Overall rating:

    6

    Good
    30 reviews
    Cleanliness
    6.6
    Facilities
    4.7
    Location
    5.0
    Read all reviews >
    More about The Grande Suites

    More about The Grande Suites

    The Grande Suites

    Enjoy all that Surigao City has with a stay at The Grande Suites, with its convenient location close to the city center. The hotel offers easy access to the city's must-see destinations.
    All offerings provided by The Grande Suites help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surigao City is made even more convenient with the shuttle services available at the hotel.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's tours. For longer stays or whenever you need it, the laundry service keeps your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the The Grande Suites. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    A range of amenities is offered in guestrooms at The Grande Suites. Enjoy your stay even more at the hotel, knowing that some selected rooms include air conditioning. For a bit of entertainment, guests will find television and cable TV available in some selected rooms. Don't worry about being thirsty as bottled water is provided in some guestrooms.
    Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer and bathrobes available in some guest bathrooms. Don't forget to visit the exquisite executive lounge to enjoy the luxury services and atmosphere.


    Dining and things to do

    Every day at The Grande Suites begins with a delicious complimentary breakfast. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    A day in will be as fun as a day out with ranges of recreational activities offered at The Grande Suites. A relaxing end to every day is possible with a visit to the massage, located right in the hotel.


    Reasons to stay here

    Find rooms here that are cheaper than 86% of all other options in the city.
    Compared to the city's accommodation options, this hotel scored higher than 81% of them for food and dining.

    Show less

    Amenities and facilities

    Review score
    Facilities

    4.7

    Most talked about facilities

    Food & Dining

    1 mention

    Breakfast

    1 mention

    Housekeeping

    1 mention

    Languages spoken
    • English
    Internet access
    • Free Wi-Fi in all rooms!
    • Wi-Fi in public areas
    Things to do, ways to relax
    • Massage
    • Tours
    Dining, drinking, and snacking
    • Bar
    • Breakfast [free]
    • Coffee shop
    • Restaurants
    • Room service [24-hour]
    Services and conveniences
    • Concierge
    • Daily housekeeping
    • Elevator
    • Laundry service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area
    For the kids
    • Family room
    Access
    • Check-in [24-hour]
    • Front desk [24-hour]
    • Pets allowed
    • Security [24-hour]
    Getting around
    • Airport transfer
    • Car park [free of charge]
    • Shuttle service
    Available in all rooms
    • Air conditioning
    • Free bottled water
    • Non-smoking
    • Shower

    Location

    Ramon Kaimo St., P6 San Juan, San Juan, Surigao City, Philippines, 8400
    Review score
    Location

    5

    Property policies

    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib may be requested directly from the property.
    Children 2-12 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking more than 5 rooms, different policies and additional supplements may apply.

    Some helpful facts

    Check-in/Check-out
    • Check-in from14:00
    • Check-out until12:00
    Getting around
    • Distance from city center1 km
    • Travel time to airport (minutes)10
    Extras
    • Breakfast charge (unless included in room price)350 PHP
    The property
    • Non-smoking rooms/floorsYes
    • Number of floors4
    • Number of restaurants2
    • Number of rooms 15
    • Room voltage220
    • Year property opened2011

    Reviews of The Grande Suites from real guests

    Provided by verified guests of Agoda
    6.0
    /
    10
    Good
    Cleanliness6.6
    Facilities4.7
    Location5.0
    Room comfort and quality6.8
    Service6.7
    Value for money5.9
    High score for Surigao City
    Rating
    9+ Exceptional (2)
    8-9 Excellent (2)
    7-8 Very Good (2)
    6-7 Good (2)
    <6 Below Expectation (11)
    Time of the year
    Mar - May (3)
    Jun - Aug (0)
    Sep - Nov (8)
    Dec - Feb (8)
    All guests (30)
    All room types

    Show reviews that mention 

    Showing 19 verified guest comments
    7.7
    Very good
    michael from United States
    Business traveler
    Deluxe Room
    Stayed 3 nights in January 2015

    jay”

    hotel as good hot water , great customer service and clean rooms

    The hotel is a odd location but the service and value was great, Thanks for the pick up and taking me back from the airport

    Reviewed January 30, 2015

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    9.3
    Exceptional
    david from United States
    Couple
    Deluxe Room
    Stayed 2 nights in September 2013

    very relaxing”

    very clean, very friendly, always willing to help

    2 thumbs up. i really enjoyed my stay and the wife was happy so that is a plus.

    Reviewed October 06, 2013

    See room deals

    4.7
    Manfred from Germany
    Couple
    Standard Room
    Stayed 1 night in May 2014

    Nice new hotel but still a far way to go”

    Best rate at this point and time, newest build, free shuttle to airport, good restaurant

    Hotel is far off from the main places. Neighbourhood is a bit scary at night. Shuttle not always available - check before Check in was real hustle as a couple we wanted a queensize bed instead of 2 seperate ones - it took the frontdesk 1.5h to call a manager and find out its costs 4 USD more for the night. That was very dissapointing. No ground towel for shower. A/C is dripping right at the front of the entrance hall Good restaurant Nice and clean hotel Friendly front desk

    Reviewed May 25, 2014

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    6.7
    Good
    yinsu from South Korea
    Business traveler
    Deluxe Room
    Stayed 1 night in January 2014

    nice and clean hotel”

    clean kind low price

    i stayed this hotel for 2 day staff was very kind but driver didnt keep promise so i almost missed my flight...it was horrible memory to me

    Reviewed February 15, 2014

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    5.7
    Terrance from Australia
    Couple
    Deluxe Room
    Stayed 3 nights in January 2015

    very over rated”

    cannot come up with 3 very poor

    Very unhappy location terrible food terrible tossed around rooms and restaraunts each day did not know where to go for dinner or breakfast no cereal for breakfast TV reception shocking nothing good to say about it only that the staff were friendly.

    Reviewed February 04, 2015

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    4.8
    Michael from Germany
    Couple
    Deluxe Room
    Stayed 1 night in January 2023

    Bed/service”

    The bed had a horrible matrass. Was like in a Hospital with plastic and from all the distoyed plastic. When we arrived and also leave, nobody helped me too carry my havy luggage. See also my coment 1 day before

    Reviewed January 10, 2023

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    3.6
    Hans from Philippines
    Family with young children
    Deluxe Room
    Stayed 1 night in January 2023

    Acceptable”

    The bed is not comfortable. I paid an extra bed for my son BUT WE GOT A MATTRESS OF DELAPIDATED FOAM. it was really not worth paying it. There was a TV but no cable connection. it was like it was just there for display purposes only. There was no hot shower during the night but it was good during daytime. The rooms are located in the 2nd and 3rd floors and NO ELEVATORS. i would not recommend this hotel

    Reviewed January 10, 2023

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    3.6
    Michael from Germany
    Couple
    Deluxe Room
    Stayed 1 night in January 2023

    Staff, not working toom equipment ”

    The day receptionist was very unfriendly when we arrived. She give us the feeling of not being welcome because we disturbed here by private things. Nobody was helping us with our very havy luggage to carry on the second floor. TV was not working. We didn't had internet connection for 2 days. Nobody cleaned the room. Mattress was covered with plastic like in a hospital

    Reviewed January 08, 2023

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    7.6
    Very good
    Jacquiline from Philippines
    Family with young children
    Deluxe Room
    Stayed 2 nights in December 2022

    Budget Friendly”

    The place is far from the city but its place is clean

    Reviewed December 27, 2022

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    3.2
    val from Philippines
    Family with teens
    Standard Room
    Stayed 1 night in December 2022

    Not Worth the money”

    Book on the day and it is much expensive, arrived at hotel and the room is not prepared, No extra bed just a make up bed made of foam. There is no Soap or body wash provided. No accessible transportation. It is better to book hotels near the pier area which is nicer and affordable. The staff were nice but not accomodating.

    Reviewed December 27, 2022

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    9.2
    Exceptional
    Kenneth from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in November 2022

    Best value in the Philippines”

    When we drove up to this three-story structure we were pleasantly surprised to find such a nice place in a lower end neighborhood. We were amazed as we went inside and it was first class all the way. We’ve been traveling for two months in the Philippines and this is without a doubt the best value we have found. Two things that were slightly troubling. There is no elevator and climbing the stairs is a little troubling for me since I have a bad knee. There’s not a lot of parking although with the slow amount of traffic we have no problem parking in front of the place. Once again, we were amazed at how nicely kept the place was with clean tile floors from the front door to the bathroom. I highly recommend this place and promise you won’t be disappointed if you stay here. Consider it one of your better finess.

    Reviewed November 27, 2022

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    2.0
    Andreas from Philippines
    Couple
    Standard Room
    Stayed 1 night in October 2022

    Just one night”

    Happy we just stayed there for a night. Can’t recommend that hotel.

    Reviewed November 06, 2022

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    5.2
    Mark from Philippines
    Couple
    Standard Room
    Stayed 2 nights in October 2022

    Grande Suites Surigao”

    No drinking water. Sign in bathroom states water not potable. No bottled water, no water coolers. Staff said I had to go outside and buy my own drinking water. No hot water in shower. No shower curtain. No television reception as local cable still out from typhoon in December 2021. No restaurant. Hotel in a rural area, not within walking distance of restaurants or shopping.

    Reviewed October 24, 2022

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    8.4
    Excellent
    Benerose from Philippines
    Family with young children
    Standard Room
    Stayed 1 night in October 2022

    the grande suites”

    We are a returning customer, this time is different from before check in, since we try to book on agoda the hotel tried to tell us that their only have limited benefits than having too book on their hotel, like they don’t have free breakfast, no TV, Free shuttle going to airport, etc. Our stay is such a waste of money. Were not happy at all.

    Reviewed October 23, 2022

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    8.4
    Excellent
    Alexa from Philippines
    Solo traveler
    Deluxe Room
    Stayed 1 night in October 2022

    Room was big!!”

    4 stars only coz they dont have an elevator.

    Reviewed October 11, 2022

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    2.0
    Tom from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in March 2021

    Never again”

    Internet didn’t work. Breakfast was disgusting. No hot water. Dumb staff. If you try to contact them, they don’t respond. Never staying here again.

    Reviewed August 07, 2022

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    4.0
    Cesar from United States
    Solo traveler
    Standard Room
    Stayed 3 nights in November 2021

    The site is not as advertised”

    The wifi was in the lobby only and they did not provide the morning breakfast as in the promo add. I asked about this and was told it was an old add and would not take it off the site. I then asked for some type of reimbursement and they said they would not provide.

    Reviewed November 14, 2021

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    6.8
    Good
    Ferdinand from United States
    Solo traveler
    Standard Room
    Stayed 2 nights in September 2021

    No elevator ”

    This is not the place if you're coming from abroad, with several pieces of heavier luggage. There is no one to help take your luggage up 3 flights of stairs. Also, they do not provide toiletries, which is the first time I have ever experienced this situation, in a hotel.

    Reviewed September 17, 2021

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    5.2
    Nat from Philippines
    Couple
    Deluxe Room
    Stayed 1 night in March 2021

    Smelly shower”

    Its an okay hotel. But i dont think its worth the price. The shower water has this unpleasant smell. It isnt really the kind of smell you like to clean urself with.

    Reviewed May 03, 2021

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