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The Grand Renai
The Grand Renai
The Grand Renai
The Grand Renai
The Grand Renai
The Grand Renai
The Grand Renai

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8.4

Excellent

4,683 reviews

4,683 reviews

Housekeeping92
Breakfast63
Shops14
See map

8.5

Excellent

Location rating score

Excellent location - 400 meters from city center
Popular landmarks
War Museum 1.3 km
Kelantan State Museum 1.8 km
Pasar Besar Siti Khadijah 2.2 km
Istana Jahar 2.5 km
Bank Kerapu 2.6 km
Handicraft Village and Craft Museum 2.8 km
Masjid Muhammadi 3.0 km
Min Fireflies Garden 5.2 km
Pantai Sabak 10.7 km
Nearby landmarks
Billion Shopping Centre 20 m
Watsons 70 m
Lim Clinic 590 m
Klinik Haidar Kamal 900 m
Santan Segera 343 950 m
Immigration Office 1.1 km
KB Mall 1.1 km
KPJ Perdana Specialist Hospital 1.1 km
Kota Bharu Mall 1.1 km
KFC Stadium Car Park 1.2 km
2022

The Grand Renai

Jalan Sultan Yahya Petra, Kota Bharu City Centre, Kota Bharu, Malaysia, 15150 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Kota Bharu City Centre part of Kota Bharu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Pantai Cahaya Bulan. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and steamroom on-site.

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Highlights

Front desk [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Excellent food & dining

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Fitness center

Swimming pool [outdoor]

Free Wi-Fi in all rooms!

Luggage storage

This property is in high demand!

26 travelers have booked today.

Value for money8.4
Distance to city center3 KM
Location rating8.5
Nearest airportKota Bharu Airport (KBR) - Malaysia
Distance to airport7.9 km

Rooms available at The Grand Renai

Excellent
Room comfort & quality

8.1

Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Junior Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
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Club Deluxe King Bed
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Deluxe Room King
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 king bed
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Club Deluxe Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Kota Bharu Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 queen bed
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Deluxe Premier King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
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Deluxe Room Twin
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds
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Deluxe Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices
Deluxe Room
...
  • Room size: 32 m²/344 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Grand Renai?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Grand Renai?

For those who wish to drive their own cars, The Grand Renai has a car park available for guests. Parking is available for an additional charge. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kota Bharu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at The Grand Renai?

Start your mornings right, with the continental and buffet breakfast options offered at The Grand Renai. There's an additional charge of 40 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Grand Renai?

The Grand Renai features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at The Grand Renai?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Grand Renai. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at The Grand Renai?

On-site venues and convenient event services make The Grand Renai an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1400 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at The Grand Renai?

The Grand Renai does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to The Grand Renai?

Kota Bharu Bus Station is the closest train, metro, or bus station, about 1.9 km away from The Grand Renai.

What restaurants are nearby The Grand Renai?

Restaurants including Kopitiam Kita, Yati Ayam Percik and Wau Restaurant are popular in The Grand Renai’s neighborhood which is known as Kota Bharu City Centre.

What popular shopping places are close to The Grand Renai?

Located in the Kota Bharu City Centre area, The Grand Renai is close to great shopping choices like Aeon Mall Kota Bharu, KB Mall and Anti Gravity Dive Solutions.

What are popular attractions near The Grand Renai?

Guests at The Grand Renai can easily visit Istana Jahar, Masjid Muhammadi and Handicraft Village and Craft Museum located in the Kota Bharu City Centre area.

What popular natural sightseeing spots are close to The Grand Renai?

The Grand Renai is located in the Kota Bharu City Centre area, which is famous for natural sightseeing destinations such as Padang Bola Taman Guru.

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Explore the neighborhood

What people love about The Grand Renai

  • 9.2

    Exceptional
    Cleanliness

    "Good room and clean"

    erwan

    |

    November 27, 2022

  • 7.2

    Very good
    Staff 

    "Staff are efficient and friendly."

    Samuel

    |

    November 3, 2022

  • 10

    Exceptional

    "Good place to stay."

    Azizul

    |

    November 3, 2022

Property ranking|Compared to 593 Kota Bharu properties
See all rankings
Room comfort score
8.1/10
Room size
41 sqm.
Couples review score
8.4/10
Service score
8.6/10
Better than
99
%
of Kota Bharu properties
Bigger than
96
%
of Kota Bharu properties
Better than
91
%
of Kota Bharu properties
Better than
90
%
of Kota Bharu properties
Overall rating:

8.4

Excellent
4,683 reviews
Cleanliness
8.4
Facilities
8.3
Location
8.5
Read all reviews >
What travelers say they love:
Nice food and really satisfied stay in here.
Muhammad from Malaysia
Family with older children
More about The Grand Renai

More about The Grand Renai

The Grand Renai

Take everything available in Kota Bharu with a comfort stay at The Grand Renai.
Take advantage of a wealth of unrivaled services and amenities at The Grand Renai. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Kota Bharu even more convenient. If you plan to arrive by car, you'll appreciate the hotel's available parking, right on-site.
The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Each guestroom at The Grand Renai is furnished and equipped with handy amenities. Some rooms at The Grand Renai are equipped with air conditioning for your convenience. Some rooms at The Grand Renai include special design features like a separate living room. In-room entertainment such as daily newspaper, television and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer and toiletries in some select rooms. For sophisticated relaxation, be sure to visit the executive lounge.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at The Grand Renai. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Regardless of any dietary restrictions you may have, you'll eat well at The Grand Renai which has a selection of halal options.
The Grand Renai offers an excellent variety of recreational facilities. Finish your vacation days right by dropping in at the steam room and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have fun without traveling far, by taking advantage of the dart board, yoga room and badminton court at The Grand Renai. Pick up something memorable for yourself or those waiting for you back at home, at the shops.


Around the property

The Grand Renai provides an excellent base for exploring the sights of Kota Bharu in-depth. Istana Jahar is located 2.4 km away, and is one of the most famous tourist spots to visit and photograph.


Reasons to stay here

Guests who stayed here rated the facilities above 90% of other accommodations in the city.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 99% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 99% of other accommodations in Kota Bharu.

Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

Breakfast

88 mentions

Housekeeping

65 mentions

Food & Dining

34 mentions

Swimming Pool

26 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Badminton court
  • Dart board
  • Fitness center
  • Hot tub
  • Massage
  • On-site entertainment
  • Sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Body thermometer
  • Breakfast in room
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area
  • Terrace

For the kids

  • Kids meal
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Bathtub
  • Complimentary tea
  • Daily newspaper
  • Desk
  • Free bottled water
  • Free instant coffee
  • Hair dryer
  • In-room safe box
  • Internet access – wireless
  • Ironing facilities
  • LAN Internet in room [free]
  • Mini bar
  • Non-smoking
  • Satellite/cable channels
  • Separate shower/bathtub
  • Smoking allowed
  • Telephone
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Halal
Restaurants on site

Palm Terrace Cafe, Level 1

  • Cuisine: Seafood, Malaysian
  • Menu: Buffet, A-la-carte

Dynasty Restaurant, Level 6

  • Cuisine: Chinese
  • Menu: Buffet, A-la-carte

Lobby Lounge, Level 1

  • No additional information available
Location
Jalan Sultan Yahya Petra, Kota Bharu City Centre, Kota Bharu, Malaysia, 15150
Excellent
Location

8.5

Airports

  • Kota Bharu Airport (KBR) - Malaysia
    7.9 km
  • Narathiwat Airport (NAW) - Thailand
    71.7 km

Public transportation

  • Kota Bharu Bus Station
    2.0 km
  • Wakaf Bharu Train Station
    5.5 km

Hospital or clinic

  • Watsons
    70 m

Shopping

  • Aeon Mall Kota Bharu
    2.1 km

Convenience store

  • 7 Eleven
    40 m

Cash withdrawal

  • ATM
    50 m
What's nearby

Popular landmarks

  • War Museum
    1.3 km
  • Kelantan State Museum
    1.8 km
  • Pasar Besar Siti Khadijah
    2.2 km
  • Istana Jahar
    2.5 km
  • Bank Kerapu
    2.6 km
  • Handicraft Village and Craft Museum
    2.8 km
  • Masjid Muhammadi
    3.0 km
  • Min Fireflies Garden
    5.2 km
  • Pantai Sabak
    10.7 km

Nearby landmarks

  • Billion Shopping Centre
    20 m
  • Watsons
    70 m
  • Lim Clinic
    590 m
  • Klinik Haidar Kamal
    900 m
  • Santan Segera 343
    950 m
  • Immigration Office
    1.1 km
  • KB Mall
    1.1 km
  • KPJ Perdana Specialist Hospital
    1.1 km
  • Kota Bharu Mall
    1.1 km
  • KFC Stadium Car Park
    1.2 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The room rates are based on single or double occupancy. Charges apply to additional guests.
  • Please be informed that the guests are required to pay a Local Government Fee (LGF) of MYR 3.00 per room/night. This amount is not included in the room rate and will be paid directly to the hotel.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee50 MYR
  • Distance from city center3 KM
  • Travel time to airport (minutes)20

Extras

  • Breakfast charge (unless included in room price)40 MYR

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors20
  • Number of restaurants2
  • Number of rooms 298
  • Room voltage240
  • Year property opened1998

Reviews of The Grand Renai from real guests

Provided by verified guests of Agoda
8.4
/
10
Cleanliness8.4
Facilities8.3
Location8.5
Room comfort and quality8.1
Service8.6
Value for money8.4
High score for Kota Bharu
Rating
9+ Exceptional (477)
8-9 Excellent (212)
7-8 Very Good (322)
6-7 Good (106)
<6 Below Expectation (151)
Time of the year
Mar - May (284)
Jun - Aug (322)
Sep - Nov (339)
Dec - Feb (323)
All guests (3,366)
All room types
All languages

Show reviews that mention 

Showing 1,268 verified guest comments
12345
10.0
Exceptional
Shereze from Malaysia
Couple
Deluxe Room Twin
Stayed 1 night in October 2019

Great hotel with excellent customer service”

Client service was outstanding from the porter, check ins staff and housekepers. Room was clean and spacious . They have the bath tub and shower separated which is really good for those who is visiting with an elderly. Breakfast was average and overrated.

Reviewed October 21, 2019

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded November 17, 2022
The Grand Renai
10.0
Exceptional
Anis from Malaysia
Group
Deluxe Room Twin
Stayed 2 nights in May 2022

A pleasant stay”

It was a nice stay ever in KB! Got free parking as well. The breakfast buffet is the best coz it served local kelantan food (nasi kerabu, nasi dagang, laksam, akok, roti kacang pool etc). Will definitely come again for the breakfast. 👍🏻👍🏻👍🏻👍🏻👍🏻

Reviewed May 19, 2022

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Thank you for choosing our hotel and giving us a perfect rating! We're so glad that you enjoyed your stay with us. Thank you for your support and we're excitedly looking forward to welcoming you back soon.

Responded June 12, 2022
The Grand Renai
10.0
Exceptional
Alyaa from Malaysia
Couple
Deluxe Room Twin
Stayed 1 night in July 2020

Perfect. I love everything about this hotel.”

Before this, i always choose Hotel X to stay in Kelantan but this time around i decide to stay in your hotel. From what i can say, this hotel is way more better than Hotel X in terms of the presentation of the room, the facilities and its friendly and polite staff. Maybe there is something you can improve which is regarding checking all the room and toilet frequently. Because previously my room got problem with the water pressure. Really hope you can improve it. Otherwise, perfect.

Reviewed July 07, 2020

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Thank you for your support. We are glad you had enjoyed your stay with us. We look forward to welcome you back the next time you are in town.

Responded February 17, 2021
The Grand Renai
10.0
Exceptional
Aida from Malaysia
Couple
Deluxe Room King
Stayed 2 nights in October 2020

Don't judge a book by its cover”

Hotel is connected to a small mall (Billion), food nearby food stalls side by the hotel and 7-11 opposite the road. 10 mins drive to many iconic places. It may look from the outside bit "rusty" but once you step in, the lobby, the room, the ambience, the people, the help and the food is awesome. Just don't judge a book by its cover. Best hotel in Kota Bharu!

Reviewed October 05, 2020

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Thank you for staying at The Grand Renai Hotel! We are glad you had taken the time to share your recent stay experience at our Hotel. It is good to know you have had a pleasant experience. Your positive feedback will be shared with our team members to inspire them to give their best at all time. We look forward to welcome you back to The Grand Renai, the next time you are back in Kota Bharu.

Responded October 13, 2020
The Grand Renai
10.0
Exceptional
Azuan from Malaysia
Couple
Deluxe Room King
Stayed 1 night in March 2021

Good Hotel”

Hotel is connected to a small mall (Billion), food nearby food stalls side by the hotel and 7-11 opposite the road. 10 mins drive to many iconic places. It may look from the outside bit "rusty" but once you step in, the lobby, the room, the ambience, the people, the help and the food is awesome. Just don't judge a book by its cover. Best hotel in Kota Bharu!

Reviewed June 19, 2021

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Dear Guest, Thank you for your review. We are glad you had enjoyed your stay with us. It is good to know you have had a pleasant experience. Your positive feedback will be shared with our team members to inspire them to give their best at all time. We look forward to welcoming you back very soon!

Responded June 23, 2021
The Grand Renai
10.0
Exceptional
Farah from Malaysia
Solo traveler
Stayed 1 night in March 2021

Love my stay!”

Very comfortable place to stay. Love their gym. Very well equipped. Had a glimpse of their sauna and jacuzzi too. Looks good unfortunately its closed during covid. Looking forward for many more stays here

Reviewed March 20, 2021

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Thank you for sharing your feedback on your stay experience. We are delighted to know you had enjoyed your stay with us. We look forward to welcome you back to The Grand Renai, the next time you are back in Kota Bharu.

Responded March 24, 2021
The Grand Renai
10.0
Exceptional
Zawani from Malaysia
Family with young children
Deluxe Room Twin
Stayed 1 night in September 2020

Exceptional”

The room is clean & comfy. The staff at the lobby are super polite & helpful since we arrived a bit early. The breakfast are delicious but a few staff should be more polite when customer asking questions. Overall we enjoyed our Staycation.

Reviewed September 25, 2020

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Thank you for staying at The Grand Renai Hotel! We are glad you had taken the time to share your recent stay experience at our Hotel. It is good to know you have had a pleasant experience. We look forward to serve you better on your next visit.

Responded October 20, 2020
The Grand Renai
10.0
Exceptional
Putri from Malaysia
Couple
Deluxe Room King
Stayed 1 night in February 2019

The BEST and MOST COMFORTABLE Hotel in Kota Bharu !!!”

I juz love the ambience. The bed. And they got the best PILLOWS and will make you wanna stay in bed all day! The food was ok. The live band was entertaining. All the staffs were so helpful and informative! I will never stay at any other hotel if i come to Kota Bharu!

Reviewed February 12, 2019

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Thank you for sharing your feedback. We have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Please accept our sincere apologies for the shortcomings.

Responded November 23, 2022
The Grand Renai
10.0
Exceptional
Muhammad from Malaysia
Business traveler
Deluxe Room Twin
Stayed 5 nights in June 2019

One of the best affordable hotel in Kota Bharu”

Pros = Nice room, spacious. The king size and single size bed also awesome. The facilities was tip top. They have spa, sauna, jacuzzi, huge swimming pool and the best gym offered there is. Breakfast also was variable and good. Cons = the water pressure of shower a little bit slow. Others ok.

Reviewed June 28, 2019

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Thank you for sharing your feedback. We have highlighted the matter to our relevant team to ensure a comfortable and relaxing stay in the future. Please accept our sincere apologies for the shortcomings.

Responded November 23, 2022
The Grand Renai
10.0
Exceptional
nor from Malaysia
Business traveler
Deluxe Room King
Stayed 2 nights in January 2022

Exceptional”

The lobby staff during check in was very courteous and helpful. Her name is Eisha. Due to some problem with my flight booking, I had to take early morning flight from KL. So I arrived at the hotel early. She was kind enough to let me sit at the business centre to do my work while waiting for a room. During checkout I requested for late checkout and she was equally helpful and kind.

Reviewed February 01, 2022

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Dear Nor, Thank you so much for the positive rating. We look forward to welcoming you back to The Grand Renai, the next time you are back in Kota Bharu.

Responded February 07, 2022
The Grand Renai
10.0
Exceptional
Shamsudin from Malaysia
Business traveler
Deluxe Room King
Stayed 1 night in September 2019

Superb Hotel”

The best hotel in Kota Bahru, i travel a lot at kota bahru and the most i fully recommended is the Grand Renai, value for money, strategic location, comfort room and cleanliness is superb.

Reviewed September 09, 2019

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded November 17, 2022
The Grand Renai
10.0
Exceptional
Rahila from Malaysia
Couple
Deluxe Room King
Stayed 1 night in March 2019

The counter staff especially Nina was so nice and helpful”

We had a great time staying at Grand Renai, the breakfast was amazing, the hotel is very clean and all the staff are very helpful especially Miss Nina at the counter.

Reviewed March 14, 2019

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded November 23, 2022
The Grand Renai
10.0
Exceptional
Nazrul from Malaysia
Family with young children
Deluxe Room King
Stayed 2 nights in June 2020

Exceptional”

Room is spacious.... free parking provided... sate box peovided... Muslim Prayer mat provided.... holy Quran provided......outside laundry is 20 feet away..... hotel is attached to a shopping Mall ...

Reviewed July 02, 2020

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Thank you for your support. We are glad you had enjoyed your stay with us. We look forward to welcome you back the next time you are in town.

Responded February 17, 2021
The Grand Renai
10.0
Exceptional
ismail from Malaysia
Couple
Deluxe Room Twin
Stayed 2 nights in February 2019

Good hotel nice food nice room friendly staff near town very clean next time l will stay there again”

I will recommend to all my friends to stay this hotel good also for family

Reviewed February 09, 2019

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded November 23, 2022
The Grand Renai
10.0
Exceptional
Siti from Malaysia
Couple
Deluxe Room King
Stayed 1 night in February 2022

Nice place to stay”

My room so spacious and clean.. Billion hypermarket just next door, near to mosque, restaurants, shops and so many infrastructure.. I will come again

Reviewed February 07, 2022

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Dear Siti, Thank you so much for the wonderful review. We look forward to welcoming you back to The Grand Renai, the next time you are back in Kota Bharu.

Responded February 21, 2022
The Grand Renai
10.0
Exceptional
Muhammad from Malaysia
Couple
Deluxe Room Twin
Stayed 1 night in June 2022

Hotel is quite old but room very well maintained ”

Room still cantik although old. Staff very professional and friendly. Breakfast is also very good plus they have local food like laksam and laksa. TV also latest samsung flat screen that u can watch netflix and youtube. Overall I’m very satisfied.

Reviewed June 17, 2022

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Thank you for choosing our hotel and giving us a perfect rating! We are glad that you've enjoyed your stay with us. Thank you for your support and we're looking forward to welcoming you back soon.

Responded June 21, 2022
The Grand Renai
10.0
Exceptional
Mohd from Malaysia
Business traveler
Deluxe Room Twin
Stayed 3 nights in March 2019

Value For Money”

Location wise, this hotel can be considered as convenient to traveler. The room was clean, breakfast was amazing and staffs were all very helpful.

Reviewed October 22, 2019

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded November 17, 2022
The Grand Renai
10.0
Exceptional
Kok from Singapore
Group
Deluxe Room King
Stayed 1 night in March 2020

Nice feeling”

The hotel has a large basement carpark shared with an adjacent shopping mall. The room is clean and spacious. Definitely good value for money.

Reviewed March 08, 2020

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Thank you for sharing your feedback on your stay experience. We are delighted to know you had enjoyed your stay with us. We look forward to welcome you back to The Grand Renai, the next time you are back in Kota Bharu.

Responded March 24, 2021
The Grand Renai
10.0
Exceptional
Noor
Family with young children
Deluxe Room Twin
Stayed 1 night in June 2019

Worth for money..My third times stayed here..”

Pro Spacious room and very clean. Friendly and helpful staff.. Cont To add more variety to your breakfast.

Reviewed June 23, 2019

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded November 17, 2022
The Grand Renai
10.0
Exceptional
SY from Malaysia
Couple
Deluxe Room Twin
Stayed 1 night in June 2019

Excellent”

Though it's puasa month, the breakfast buffet was still available with great range of food choices. The pillows were good. The room comes with a bath tub. Friendly staff. Billion supermarket is just next to it.

Reviewed June 03, 2019

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Thank you for sharing your feedback. We look forward to welcoming you back soon!

Responded November 23, 2022
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