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Exterior view, The Crew Hotel Kualanamu International Airport in Medan
Economy Class - Bedroom, The Crew Hotel Kualanamu International Airport in Medan
Lobby, The Crew Hotel Kualanamu International Airport in Medan
Lobby, The Crew Hotel Kualanamu International Airport in Medan
Exterior view, The Crew Hotel Kualanamu International Airport in Medan
Exterior view, The Crew Hotel Kualanamu International Airport in Medan
Reception, The Crew Hotel Kualanamu International Airport in Medan

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7.9

Very good

806 reviews

806 reviews

See map
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Maimun Palace 16.6 km
Tjong A Fie's Mansion 16.7 km
Maha Vihara Maitreya Cemara Asri 17.4 km
Rahmat International Wildlife Museum & Gallery 18.2 km
Nearby landmarks
Araskabu 3.0 km
Kualanamu International Airport 6.2 km
Bandar Klippa 8.3 km
RSU. Mitra Medika Bandar Klippa (Tembung) 8.4 km
State University of Medan 12.7 km
Rumah Sakit Haji 12.8 km
Klinik Atlantis 13.6 km
Aksara Dental Clinic 13.8 km
Apotik Nasional 13.9 km
Apotek Sukaramai 13.9 km
2021

The Crew Hotel Kualanamu International Airport

Jalan Bandara Kuala Namu, Tumpatan Nibung, Kec. Batang Kuis, Deli Serdang, Medan, Indonesia, 20552 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Deli Serdang part of Medan, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Maimun Palace. Rated with 3 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Check-in [24-hour]

Free airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Air conditioning

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

Restaurants

Coffee shop

Laundry service

Your dates are popular among travelersUsers are booking a place in Medan every 1 minutes on Agoda.com
Value for money8.2
Location rating8.5
Nearest airportKualanamu International Airport (KNO)
Distance to airport6.2 km

Rooms available at The Crew Hotel Kualanamu International Airport

Economy Class
...
  • Room size: 16 m²/172 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Business Class King
...
  • Room size: 20 m²/215 ft²
  • Park view
  • 1 king bed or 2 single beds
Enter dates to see prices
Business Class Twin
...
  • Room size: 20 m²/215 ft²
  • Park view
  • 2 single beds
Enter dates to see prices
Business Class Room
...
  • Room size: 20 m²/215 ft²
  • Shower
  • 2 single beds or 1 double b...
Enter dates to see prices
Economy Class Room No window
...
  • Room size: 12 m²/129 ft²
  • 2 single beds or 1 double b...
Enter dates to see prices
Room Assigned on Arrival
...
  • Shower
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Business Classic Room
...
  • Shower
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Economy Classic Room
...
  • Shower
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First Class Room
...
    Enter dates to see prices
    经济舱双床客房
    ...
      Enter dates to see prices

      Frequently asked questions

      What time is check-in and check-out at The Crew Hotel Kualanamu International Airport?

      Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The front desk is always open, day or night.

      How do I get to The Crew Hotel Kualanamu International Airport?

      The Crew Hotel Kualanamu International Airport is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind -- it's free! Just use the "Let us know what you need" section of the booking page to let the hotel know you want a complimentary ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Crew Hotel Kualanamu International Airport has a car park right on site for maximum convenience. Parking is free for guests.

      Is breakfast offered at The Crew Hotel Kualanamu International Airport?

      Wake up to a great buffet breakfast at The Crew Hotel Kualanamu International Airport.

      What is the smoking policy at The Crew Hotel Kualanamu International Airport?

      The Crew Hotel Kualanamu International Airport does not permit smoking in any of its rooms or indoor areas.

      What restaurants are nearby The Crew Hotel Kualanamu International Airport?

      The Crew Hotel Kualanamu International Airport’s neighborhood is Deli Serdang which includes popular restaurants such as Burger Ningrat and Gek Lan Seafood.

      What are popular attractions near The Crew Hotel Kualanamu International Airport?

      The Crew Hotel Kualanamu International Airport’s location in the Deli Serdang neighborhood makes it close to famous attractions including Kebun Binatang Medan.

      See map

      Explore the neighborhood

      What people love about The Crew Hotel Kualanamu International Airport

      • 10

        Exceptional
        Cleanliness

        "Nice , clean and relaxing."

        Kevin

        |

        September 27, 2022

      • 10

        Exceptional
        Cleanliness

        "The rooms are clean, have all the amenities and a great bed and shower."

        Andrea

        |

        August 24, 2022

      • 10

        Exceptional
        Location

        "The location is easy to find..."

        Mangara

        |

        August 8, 2022

      Property ranking|Compared to 517 Medan properties
      See all rankings
      Location score
      8.5/10
      Room size
      19 sqm.
      Couples review score
      8.1/10
      Cleanliness score
      8/10
      Better than
      82
      %
      of Medan properties
      Bigger than
      81
      %
      of Medan properties
      Better than
      80
      %
      of Medan properties
      Better than
      79
      %
      of Medan properties
      Overall rating:

      7.9

      Very good
      806 reviews
      Cleanliness
      8.0
      Facilities
      7.5
      Location
      8.5
      Read all reviews >
      What travelers say they love:
      Soft bed, clean bathroom, simple breakfast but it was good.
      Sarawanan from Malaysia
      Couple
      More about The Crew Hotel Kualanamu International Airport

      More about The Crew Hotel Kualanamu International Airport

      The Crew Hotel Kualanamu International Airport

      Wake up to a magical day and enjoy all that Medan offers with a stay at The Crew Hotel Kualanamu International Airport.
      The range of services provided by The Crew Hotel Kualanamu International Airport ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is available and free, provided by the hotel for guests with their own transportation.
      While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and express check-in or check-out. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
      Guestrooms at The Crew Hotel Kualanamu International Airport are fitted with all the amenities travelers need. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
      The Crew Hotel Kualanamu International Airport also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


      Dining and things to do

      Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options.
      The Crew Hotel Kualanamu International Airport lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Pamper and indulge yourself with a visit to the massage and salon. Have some relaxing fun with family and friends at the shared lounge and TV area.


      Around the property

      This is your chance to explore all that Medan has to offer. Learn about the city's art history with a day at Tjong A Fie's Mansion located 16.7 km away, where you can see collections by famous artists. Whatever you may be looking to buy on your trip to Medan, chances are you'll find it at Center Point Mall located 16.6 km away.


      Reasons to stay here

      This hotel's food and dining score higher than 89% of accommodations in the city.
      This hotel scores higher than 82% of accommodations in the city for its location.
      Room comfort is said to be outstanding here, scoring higher than 88% of accommodations in the city.

      Show less

      Amenities and facilities

      Very good
      Facilities

      7.5

      Most talked about facilities

      Housekeeping

      25 mentions

      Breakfast

      17 mentions

      Internet

      7 mentions

      Food & Dining

      4 mentions

      Languages spoken
      • English
      • Indonesian
      Internet access
      • Free Wi-Fi in all rooms!
      • Wi-Fi in public areas
      Things to do, ways to relax
      • Massage
      Cleanliness and safety
      • Daily disinfection in all rooms
      • Daily disinfection in common areas
      • Face coverings on staff
      • Hand sanitizer
      • Individually-wrapped food options
      • Physical distancing of at least 1 meter
      • Temperature check for guests and staff
      Dining, drinking, and snacking
      • Coffee shop
      • Restaurants
      • Room service
      Services and conveniences
      • Concierge
      • Daily housekeeping
      • Dry cleaning
      • Elevator
      • Ironing service
      • Laundry service
      • Meeting/banquet facilities
      • Salon
      • Smoke-free property
      • Smoking area
      Access
      • Check-in/out [express]
      • Check-in [24-hour]
      • Fire extinguisher
      • Front desk [24-hour]
      • Pets allowed
      • Security [24-hour]
      Getting around
      • Airport transfer
      • Car park [free of charge]
      • Car park [on-site]
      Available in all rooms
      • Air conditioning
      • Coffee/tea maker
      • Daily housekeeping
      • Desk
      • Free bottled water
      • Free welcome drink
      • Hair dryer
      • Mirror
      • Non-smoking
      • Private bathroom
      • Refrigerator
      • Satellite/cable channels
      • Shower
      • Slippers
      • Telephone
      • Toiletries
      • Towels
      • Wake-up service
      • Wi-Fi [free]

      Food and dining

      Breakfast options
      • Asian
      • Buffet

      Location

      Jalan Bandara Kuala Namu, Tumpatan Nibung, Kec. Batang Kuis, Deli Serdang, Medan, Indonesia, 20552
      Excellent
      Location

      8.5

      Airports
      • Kualanamu International Airport (KNO)
        6.2 km
      • Silangit Airport (DTB)
        149.7 km
      Public transportation
      • Araskabu
        3.0 km
      Hospital or clinic
      • RSU. Mitra Medika Bandar Klippa (Tembung)
        8.4 km

      What's nearby

      Popular landmarks
      • Maimun Palace
        16.6 km
      • Tjong A Fie's Mansion
        16.7 km
      • Maha Vihara Maitreya Cemara Asri
        17.4 km
      • Rahmat International Wildlife Museum & Gallery
        18.2 km
      Nearby landmarks
      • Araskabu
        3.0 km
      • Kualanamu International Airport
        6.2 km
      • Bandar Klippa
        8.3 km
      • RSU. Mitra Medika Bandar Klippa (Tembung)
        8.4 km
      • State University of Medan
        12.7 km
      • Rumah Sakit Haji
        12.8 km
      • Klinik Atlantis
        13.6 km
      • Aksara Dental Clinic
        13.8 km
      • Apotik Nasional
        13.9 km
      • Apotek Sukaramai
        13.9 km
      Distances shown are straight-line distances on the map. Actual travel distances may vary.

      Property policies

      Children and extra beds

      Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

      All children are welcome.

      Infant 0-2 year(s)
      Stay for free if using existing bedding.
      Baby cot/crib available upon request
      Children 3-12 year(s)
      Stay for free if using existing bedding.
      If you need an extra bed, it will incur an additional charge.
      Guests 13 years and older are considered as adults
      Must use an extra bed which will incur an additional charge.
      Others
      • When booking more than 5 rooms, different policies and additional supplements may apply.

      Some helpful facts

      Check-in/Check-out
      • Check-in from14:00
      • Check-out until12:00
      Getting around
      • Airport transfer fee0 IDR
      The property
      • Number of rooms 65

      Reviews of The Crew Hotel Kualanamu International Airport from real guests

      Provided by verified guests of Agoda
      7.9
      /
      10
      Cleanliness8.0
      Facilities7.5
      Location8.5
      Service8.0
      Value for money8.2
      High score for Medan
      Rating
      9+ Exceptional (117)
      8-9 Excellent (48)
      7-8 Very Good (80)
      6-7 Good (28)
      <6 Below Expectation (67)
      Time of the year
      Mar - May (90)
      Jun - Aug (80)
      Sep - Nov (83)
      Dec - Feb (87)
      All guests (802)
      All room types
      All languages

      Show reviews that mention 

      Showing 340 verified guest comments
      12345
      10.0
      Exceptional
      Seeta from Indonesia
      Solo traveler
      Economy Class
      Stayed 1 night in March 2020

      Great experience”

      Every time i must stay a night in Medan I choose this hotel, they provided pick up and drop off, just call the number they will ask you to go out and to the left in front of Circle K store their pick up white car usually await, it's so convenience, the room is spacious and clean, they are generous with amenities as well, free water refill, the only downside internet is non-existent in the room, but can't complain about the price they offered and what you got this is beyond value.

      Reviewed March 21, 2020

      See room deals

      10.0
      Exceptional
      SRINIVAS from Malaysia
      Solo traveler
      Economy Class
      Stayed 4 nights in February 2019

      Amazing stay”

      It's came with a surprise about The Crew Hotel, , It started with a warm welcome for an early checkin.The location is perfect and the facilities were excellent. Most of it the restaurants and the mall with ATM's are too good. Should say a perfect place to stay.Thank you Agoda👍

      Reviewed February 09, 2019

      See room deals

      10.0
      Exceptional
      Naro from Indonesia
      Group
      Business Class Twin
      Stayed 1 night in January 2020

      Suprisingly good”

      It’s surprising with the room cost less than 300k per night, I am quite satisfied with the hotel. It is close to Kualanamu International Airport and also in the same area with the merchandise store. To excite you more, the hotel offers free transport to and from Kualanamu Airport. I should stay in this hotel again for the next visit

      Reviewed January 05, 2020

      See room deals

      9.6
      Exceptional
      ramadhiny from Indonesia
      Family with young children
      Economy Class
      Stayed 1 night in September 2019

      good value, good hospitality ”

      Good value For business travel and if you have schedule morning flight. Free shuttle bus to airport and included breakfast. Clean room and bathroom, but small space (thats fine for me). Located in bussiness district, near from restaurant to have supper. The breakfast is quite complete for local traveler (for that price that u have spent). Keep up the good and warm hospitality.

      Reviewed September 25, 2019

      See room deals

      10.0
      Exceptional
      Lily from United Kingdom
      Couple
      Economy Class
      Stayed 1 night in February 2020

      Exceptional”

      Close to the airport, good Wi-Fi, nice breakfast. All round a good place to stay if you have a flight

      Reviewed February 23, 2020

      See room deals

      10.0
      Exceptional
      Shintya from Indonesia
      Group
      Business Class Twin
      Stayed 1 night in February 2019

      good”

      Worth the price. The breakfast is variety. Staffs are good. It's located near the airport.

      Reviewed November 19, 2019

      See room deals

      10.0
      Exceptional
      Bella from Malaysia
      Business traveler
      Business Class King
      Stayed 2 nights in March 2019

      Good location”

      Good location,clean and staff was friendly

      Reviewed March 07, 2019

      See room deals

      10.0
      Exceptional
      nyalawaly from Malaysia
      Business traveler
      Economy Class
      Stayed 1 night in January 2019

      Exceptional”

      Nice hotel, quality service,Great facilities, friendly staff, great location."

      Reviewed January 25, 2019

      See room deals

      9.2
      Exceptional
      muhammad from Indonesia
      Business traveler
      Business Class King
      Stayed 1 night in November 2019

      Nice hotel near Kualanamu Airport”

      This hotel cheap but very good. room very nice, AC is good, Breakfast nice. They have free shuttle from airport to hotel and hotel to airport FREE. This hotel very far to Medan city but very near from Kualanamu Airport.

      Reviewed November 15, 2019

      See room deals

      10.0
      Exceptional
      Andy from Indonesia
      Family with young children
      Business Class King
      Stayed 1 night in June 2022

      Excellent”

      Very good hotel.

      Reviewed June 16, 2022

      See room deals

      10.0
      Exceptional
      Amon from Indonesia
      Family with young children
      Business Class King
      Stayed 1 night in October 2020

      Excellent”

      Thanks for all

      Reviewed October 31, 2020

      See room deals

      9.2
      Exceptional
      Sarawanan from Malaysia
      Couple
      Business Class King
      Stayed 1 night in December 2018

      Good for transit stay ”

      Soft bed, clean bathroom, simple breakfast but it was good.

      Reviewed February 01, 2019

      See room deals

      9.2
      Exceptional
      Klaus from Indonesia
      Solo traveler
      Business Class King
      Stayed 1 night in February 2021

      Nice Hotel close to Airport”

      Clean rooms, nice staff, reliable shuttle service to Airport

      Reviewed February 24, 2021

      See room deals

      9.2
      Exceptional
      MD from Indonesia
      Solo traveler
      Business Class King
      Stayed 1 night in July 2022

      Best staff”

      Nice hotel simple breakfast and very helpful staff.

      Reviewed July 20, 2022

      See room deals

      8.8
      Excellent
      Rahmatdillah from Indonesia
      Solo traveler
      Economy Class
      Stayed 1 night in March 2019

      Transit ”

      Just another choice that we have when we wanna stay for the nite to catch another fligt. Free pick up and transfer to the airport. That’s it

      Reviewed April 11, 2019

      See room deals

      8.8
      Excellent
      Max from United States
      Solo traveler
      Economy Class
      Stayed 1 night in September 2019

      Good deal near airport”

      Nice place to sleep before early morning flights. No complaints about room or staff, breakfast was nice as well.

      Reviewed January 20, 2020

      See room deals

      8.4
      Excellent
      mohd from Malaysia
      Business traveler
      Business Class King
      Stayed 1 night in February 2019

      Tumbs up”

      Good transit hotel near airport with clean room and good foods provided. Aircond and tv channel should be more pleasent.

      Reviewed February 17, 2019

      See room deals

      8.4
      Excellent
      mohd from Malaysia
      Solo traveler
      Business Class King
      Stayed 2 nights in February 2019

      A transit hotel to the airport”

      Pro - good location and near to the airport. Very helpfull staff - overall.. Con - to upgrade tv channel and airconditioning

      Reviewed February 16, 2019

      See room deals

      8.8
      Excellent
      Nina
      Couple
      Business Class Twin
      Stayed 1 night in October 2019

      Nice place”

      Great transit place

      Reviewed October 22, 2019

      See room deals

      7.2
      Very good
      mohd from Malaysia
      Solo traveler
      Business Class King
      Stayed 1 night in May 2019

      A/C problem”

      I'm staying 1 night in business class room, when i first entered the room it feels like a sauna, yes it is hot!, turn on the a/c, it takes a very long time for the room to be in a bearable condition, the a/c unit is too small for the room size and the air coming out from the a/c is not cold, maybe it needs some servicing, but i personally think the main culprit is the a/c compressor situated next to one small/single window, there's 2 unit, maybe the other compressor is from other rooms, the compressor exhaust fan is pointing straight towards the window and it blows hot air, even the wall besides the bed feels hot to the touch, and also the air circulation/ventilation in the room is not good, all this heat from the 2 compressors is slowly filling up the room..i opt for a smoking room but the windows cant be opened, there's 2 rows of big "fixed" windows but what's the point of it? for view? Im on 2nd floor, so all i can see is "the crew hotel signboard", the parking lot, security guys standing & patrolling and an empty field next to a small substation/powerstation..i hope that the management will look into this "heat" problem..the room is clean, there's l.co francise restaurant connected to the hotel lobby, the food is delicious, and also a few other restaurants nearby, also a convenient store but it should be 24hours, the staffs is friendly and helpful, nearby to kuala namu airport

      Reviewed May 04, 2019

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      12345
      This is a popular property. Don't miss out!

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