Travelling to South Africa? Read all updated requirements before you book.
The Capital Menlyn Maine
The Capital Menlyn Maine
The Capital Menlyn Maine
The Capital Menlyn Maine
The Capital Menlyn Maine
The Capital Menlyn Maine
The Capital Menlyn Maine

Removed from saved list

8.8

Excellent

307 reviews

307 reviews

Housekeeping8
Shops2
Breakfast1
See map

9.4

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Hazel Food Market 3.3 km
Loftus Versfeld Sports Stadium 7.1 km
Groenkloof Nature reserve 7.7 km
Union Buildings 8.7 km
Freedom Park 10.3 km
Voortrekker Monument 10.7 km
President Paul Kruger House 11.0 km
Sammy Marks House 11.7 km
Rietvlei nature reserve 11.9 km
Nearby landmarks
Time Square Casino 160 m
Virgin Active Menlyn 400 m
Jimmy Aves 540 m
Garsfontein Police Station 720 m
Waterglen Shopping Centre 830 m
Nagel 920 m
Menlyn Park Shopping Centre 920 m
Faerie Flen Medical Suites 950 m
Faerie Glen Hospital 990 m
Medi-Send 990 m

The Capital Menlyn Maine

194 Bancor Avenue, Garsfontein, Pretoria, South Africa, 0010 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Garsfontein part of Pretoria, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Voortrekker Monument. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and indoor pool on-site.

Show more

Highlights

Sparkling clean

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Complimentary WIFi in all rooms

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "As per government guidelines to minimise the transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival. If reasonable evidence is not provided, your booking will be cancelled upon arrival. In response to Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result."

Facilities

Transport to airport

Car park

Shuttle service

Complimentary WIFi in all rooms

Swimming pool [indoor]

Exercise area

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Pretoria every 18 minutes on Agoda.com
Value for money8.5
Location rating9.4
Nearest airportWonderboom Airport (PRY)
Distance to airport15.9 km

Rooms available at The Capital Menlyn Maine

3 Bedroom Apartment
...
  • Room size: 113 m²/1216 ft²
  • City view
  • 1 king bed & 1 king bed & 1...
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 85 m²/915 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
2 Bedroom Penthouse
...
  • Room size: 185 m²/1991 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 super king bed or 1 king ...
Enter dates to see prices
1 Bedroom Apartment
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Penthouse Apartment
...
  • Room size: 185 m²/1991 ft²
  • Balcony/terrace
  • 2 king beds
Enter dates to see prices
DOUBLE BED 1 SINGLE BED
...
    Enter dates to see prices
    Attic - 2 Bedrooms
    ...
      Enter dates to see prices
      APARTMENT DOUBLE BED 1 SINGLE BED 3 BEDROOM
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at The Capital Menlyn Maine?

        Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to The Capital Menlyn Maine?

        The Capital Menlyn Maine is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 495 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Capital Menlyn Maine also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Capital Menlyn Maine has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

        Is breakfast offered at The Capital Menlyn Maine?

        Adults can enjoy breakfast offered with an additional charge of 220 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What is the smoking policy at The Capital Menlyn Maine?

        The Capital Menlyn Maine does permit smoking in some areas and is not 100% smoke-free.

        What restaurants are nearby The Capital Menlyn Maine?

        The Capital Menlyn Maine is located in Garsfontein, famous for good restaurants such as Napoli Italian Restaurant, Seattle Coffee and The Place Cafe & Grill.

        What are popular attractions near The Capital Menlyn Maine?

        The Capital Menlyn Maine is located in Garsfontein area, which is famous for attractions such as Jimmy Aves, Newlands Park and Hesteleen Park.

        Show more questions
        See map

        Explore the neighborhood

        What people love about The Capital Menlyn Maine

        • 10

          Exceptional

          "Amazing stay;"

          Richard

          |

          October 4, 2020

        • 9.2

          Exceptional

          "We really enjoyed our stay at this hotel👌"

          Morufe

          |

          February 15, 2020

        • 10

          Exceptional
          Spaciousness

          "Very modern amneties and big rooms."

          Precious

          |

          January 12, 2020

        Property ranking|Compared to 735 Pretoria properties
        See all rankings
        Location score
        9.4/10
        Room size
        83 sqm.
        Cleanliness score
        9.1/10
        Value for money score
        8.5/10
        Better than
        99
        %
        of Pretoria properties
        Bigger than
        99
        %
        of Pretoria properties
        Better than
        97
        %
        of Pretoria properties
        Better than
        96
        %
        of Pretoria properties
        Overall rating:

        8.8

        Excellent
        307 reviews
        Cleanliness
        9.1
        Facilities
        8.7
        Location
        9.4
        Read all reviews >
        What travelers say they love:
        In general- a good stay
        Keisha from South Africa
        Couple
        More about The Capital Menlyn Maine

        More about The Capital Menlyn Maine

        The Capital Menlyn Maine

        The Capital Menlyn Maine is a smart choice for travelers to Pretoria, offering a relaxed and hassle-free stay.
        The facilities and services provided by The Capital Menlyn Maine ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides shuttle services to help you find what you want in Pretoria.
        Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. If you want seats to city's best entertainment, you can get help through the hotel's ticket service and tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
        In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
        Experience high-quality room facilities during your stay at The Capital Menlyn Maine. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms at The Capital Menlyn Maine include a separate living room, as part of the room design. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms.
        The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. The Capital Menlyn Maine also provides a hair dryer, toiletries and towels in bathrooms for select rooms.


        Dining and things to do

        Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar and casino.
        To fill your days, be sure to check out the fantastic facilities offered at The Capital Menlyn Maine. Pamper and indulge yourself with a visit to the salon. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
        For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops and souvenir shops.


        Around the property

        This is your chance to explore all that Pretoria has to offer. Photograph yourself in front of Union Buildings located 8.6 km away, which people travel great distances to see. Whatever you may be looking to buy on your trip to Pretoria, chances are you'll find it at Hazel Food Market located 3.2 km away.


        Reasons to stay here

        Past guests rate facilities here higher than 96% of the city's accommodation.
        This hotel stands above the rest with a cleanliness score that beats 96% of accommodations in the city.
        This hotel scores higher than 98% of accommodations in the city for its location.

        Show more
        Amenities and facilities
        Excellent
        Facilities

        8.7

        Most talked about facilities

        Housekeeping

        6 mentions

        Breakfast

        2 mentions

        Swimming Pool

        2 mentions

        Food & Dining

        1 mention

        Languages spoken

        • English

        Accessibility

        • Wheelchair accessible

        Internet access

        • Complimentary WIFi in all rooms
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Casino
        • Exercise area
        • Garden
        • Massage
        • On-site entertainment
        • Spa
        • Swimming pool [indoor]
        • Swimming pool [outdoor]
        • Ticket services
        • Tours

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast in room
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Professional-grade sanitizing services
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Shared stationery removed
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Alternative meal arrangement
        • Bar
        • Coffee shop
        • Grocery delivery
        • Kitchen
        • Poolside bar
        • Restaurants
        • Room service

        Services and conveniences

        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Contactless check-in/out
        • Convenience store
        • Currency conversion service
        • Daily cleaning
        • Disabled facilities
        • Doorman
        • Dry cleaning
        • Elevator
        • Food delivery
        • Gift/souvenir shop
        • Hair salon
        • Heating in public area
        • Ironing service
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Safety deposit boxes
        • Shops
        • Smoking area
        • Terrace

        For the kids

        • Babysitting service
        • Family room

        Land sports

        • Golf course (within 3 km)

        Access

        • CCTV in common areas
        • CCTV outside property
        • Fire extinguisher
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Safety/security feature
        • Security [24-hour]
        • Smoke alarms
        • Soundproof rooms

        Getting around

        • Car park [free of charge]
        • Car park [on-site]
        • Shuttle service
        • Transport to airport

        Available in all rooms

        • A/C
        • Accessible by elevator
        • Adapter
        • Alarm clock
        • Carpeting
        • Closet
        • Clothes rack
        • Complimentary coffee (instant)
        • Complimentary drinking water
        • Desk
        • Fan
        • Fire extinguisher
        • Free tea
        • Hair dryer
        • Hand sanitizer
        • Heating
        • iPod docking station
        • Iron and ironing board
        • Laptop safe box
        • Laptop workspace
        • Linens
        • Lock box in room
        • Non-smoking
        • Phone
        • Pool facilities
        • Private bathroom
        • Radio
        • Safety/security feature
        • Satellite/cable channels
        • Shower
        • Sleep comfort items
        • Smoke alarm
        • Socket near the bed
        • Swimming pool [direct access]
        • Toiletries
        • Towels
        • Trash cans
        • Wake up call
        • Walk-in shower
        • Wi-Fi [complimentary]
        Location
        194 Bancor Avenue, Garsfontein, Pretoria, South Africa, 0010
        Exceptional
        Location

        9.4

        Airports

        • Wonderboom Airport (PRY)
          15.9 km
        • O. R. Tambo International Airport (JNB)
          39.1 km

        Public transportation

        • Hartbeesspruit
          6.1 km
        • Koedoespoort Train Station
          6.7 km

        Hospital or clinic

        • Nagel
          920 m

        Shopping

        • Hazel Food Market
          3.3 km

        Convenience store

        • On-site

        Cash withdrawal

        • ATM on-site
        What's nearby

        Popular landmarks

        • Hazel Food Market
          3.3 km
        • Loftus Versfeld Sports Stadium
          7.1 km
        • Groenkloof Nature reserve
          7.7 km
        • Union Buildings
          8.7 km
        • Freedom Park
          10.3 km
        • Voortrekker Monument
          10.7 km
        • President Paul Kruger House
          11.0 km
        • Sammy Marks House
          11.7 km
        • Rietvlei nature reserve
          11.9 km

        Nearby landmarks

        • Time Square Casino
          160 m
        • Virgin Active Menlyn
          400 m
        • Jimmy Aves
          540 m
        • Garsfontein Police Station
          720 m
        • Waterglen Shopping Centre
          830 m
        • Nagel
          920 m
        • Menlyn Park Shopping Centre
          920 m
        • Faerie Flen Medical Suites
          950 m
        • Faerie Glen Hospital
          990 m
        • Medi-Send
          990 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds vary by room. Please check each room's capacity for details.

        All children are welcome.

        Infant 0-2 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 3-12 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 13 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking 6 or more rooms, special policies may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until10:00

        Getting around

        • Airport transfer fee495 ZAR

        Extras

        • Breakfast charge (unless included in room price)220 ZAR

        The property

        • Number of rooms 201
        Property announcements

        As per government guidelines to minimise the transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival. If reasonable evidence is not provided, your booking will be cancelled upon arrival. In response to Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

        Reviews of The Capital Menlyn Maine from real guests

        Provided by verified guests of Agoda
        8.8
        /
        10
        Cleanliness9.1
        Facilities8.7
        Location9.4
        Service8.7
        Value for money8.5
        High score for Pretoria
        Rating
        9+ Exceptional (20)
        8-9 Excellent (7)
        7-8 Very Good (6)
        6-7 Good (2)
        <6 Below Expectation (3)
        Time of the year
        Mar - May (7)
        Jun - Aug (11)
        Sep - Nov (8)
        Dec - Feb (12)
        All guests (151)
        All room types
        All languages

        Show reviews that mention 

        Showing 38 verified guest comments
        12
        9.6
        Exceptional
        hdforhotels from South Africa
        Couple
        Standard Room
        Stayed 1 night in April 2017

        Best convenience and location in Menlyn Maine”

        The Capital Hotel is a new hotel in the Menlyn Maine area. It is conveniently located in the fastest growing business and entertainment area of the Pretoria and bigger Tshwane metropolitan area. The hotel provides everything needed for business, traveler and short term stays. The staff are extremely friendly, accommodating and helpful. Rooms are fair sized and provides in all needs. All normal hotel amenities as well as a few extras are available. Restaurants of top brands are located on site or in the same complex. It is also located a few steps from the new Time Square Sun International Casino complex. This is the perfect location and surroundings for business and pleasure purposes. HDforHotels@gmail.com

        Reviewed April 06, 2017

        See room deals

        Dear Hendrik, Thank you for the time you took to share such wonderful review. We are so glad to hear that we are on par as far as location and standard is concerned, and that you agree with us that The Capital Hotels and Apartments is good for both business and leisure travellers. We hope your next visit is around the corner. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded April 09, 2018
        The Capital Menlyn Maine
        8.4
        Excellent
        Dwayne from South Africa
        Business traveler
        Executive Room
        Stayed 3 nights in June 2019

        Capital Stay”

        I frequent the Capital Menlyn. The stay is a home away from home and i love the property. The restaurant staff are polite but dont know how the system works. On 3 occasions now they ran after me to sign a bill to my room and then once signed and done they run back and say you cant bill it to your room you must pay now. This time i booked a room for 2 adults, 2 of us stayed and went to eat breakfast once..... one breakfast was included and 1 had to pay (makes no sense if i booked a room for 2 that only 1 can eat) in room dining is also limited and the restaurants around the hotel are hesitant to deliver when calling. I love the property and will be back as i say its home from home. Meals could be made more pleasant.

        Reviewed June 10, 2019

        See room deals

        Dear Dwayne Thank you for your loyalty with The Capital Group; we appreciate the review, and please pardon the late response. Your experience with breakfast is regrettable and absolutely illogical to have happened. We will ensure more attention to such details in the future, not only for your benefit but also for our other guests. Your time and visit is appreciated. Sincerely, Guest Relations Manager

        Responded September 10, 2019
        The Capital Menlyn Maine
        9.6
        Exceptional
        Jana from South Africa
        Couple
        Executive Room
        Stayed 1 night in April 2019

        Perfect location for Pretoria”

        The hotel location is perfect for Menlyn. Rooms are big and modern. The staff are friendly and helpful. The only negative is the fact that you hear extractors from the neighbouring buildings all night if you sleep with open windows like us. I think being in a city that is just the way it will be.

        Reviewed April 22, 2019

        See room deals

        Dear Jana Thank you for leaving us your review. You must have thought no one will ever respond to your review; we do take time to reading every single feedback we receive from our guests in various platforms. I am happy to have finally landed to your honest comments. I take note of your concern about the noise from the extractors. I would suggest you make us a special note on your next bookings for a much quieter side of the building, and we will assist as far as possible. This may be from the fact that we are in a developing area where there is still a lots of construction happening around us, but will eventually be serene and the best environment to find yourself in. We look forward to your many more visits. Sincerely, Guest Relations Manager

        Responded September 10, 2019
        The Capital Menlyn Maine
        8.0
        Excellent
        Frederik from South Africa
        Solo traveler
        Stayed 2 nights in May 2018

        Rather stick to booking directly with hotel”

        Seems that there is some serious glitches between the hotel and Agoda booking systems!! So rather book directly with the hotel. I paid for a room for 2 nights, that I never received! The first night I didn't even sleep in the hotel but was very professionally accommodated by a top hotel across the street - all arranged by Capital Menlyn's Manager Claudette (thank you Claudette!). The second night, The Capital could accommodate me but in a lesser quality room only. So, disappointed in the whole process - paying upfront for something and not receiving what you paid for.

        Reviewed May 15, 2018

        See room deals

        Dear Mr Frederik, Thank you for sharing your experience with other travellers. We are sorry about the experience with your booking. It brings delight to read about the remarkable service you received from our team member, Claudette. Please rest assured that we have shared your feedback with her. We look forward to your next visit. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded July 23, 2018
        The Capital Menlyn Maine
        9.6
        Exceptional
        Glen
        Couple
        Standard Room
        Stayed 1 night in December 2017

        Great one night stay”

        I can highly recommend the Capital, we were going to the EFC66 fighting at Time square and decided to book the night, from the check in to the security staff, everyone was friendly and provided great service, the room was clean, modern and had a great view from the 6th floor where our room was.

        Reviewed December 18, 2017

        See room deals

        Dear Glen, Many thanks for such heartwarming feedback. We are very proud to receive and will ensure to share with the entire staff in order to motivate and even do better. Hope to see you again soon. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded April 09, 2018
        The Capital Menlyn Maine
        9.6
        Exceptional
        Rosa from South Africa
        Couple
        1 Bedroom Apartment
        Stayed 1 night in November 2017

        Exceptional”

        Comfortable and stylish apartments. A great location for a nights' entertainment at Time Square Menlyn and surrounds.

        Reviewed November 19, 2017

        See room deals

        Dear Rosa, Thank you for the feedback. We are happy that you enjoyed your stay and we look forward to having you again soon as our guest. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded April 09, 2018
        The Capital Menlyn Maine
        8.4
        Excellent
        FLOYD from South Africa
        Couple
        Standard Room
        Stayed 1 night in January 2018

        Not suitable for wheelchair bound patrons ”

        I loved everything about this place, from the staff to the spacious bedrooms. Unfortunately I am on a wheelchair and the bathroom is the most important thing when you are wheelchair bound. I would expect such an establishment to be on par with this especially because they brag about their handicapped rooms on their site. Unfortunately whoever designed and fitted the bathrooms did know know what they were doing. Firstly there is no rubber mat in the shower so my legs kept slipping and my wife had to hold them still as I showered. Secondly, the seat in the shower is very short, I could hardly fit my bum on it and I could have easily fallen out if my wife was not holding my legs. The same seat slants down and has no holes to dispense water, making it too slippery and dangerous for someone with an injury like mine. The same seat is very low and not on the same level as my wheelchair, so although I could transfer from my chair to the seat, I struggled immensely to go back onto my wheelchair because the seat was way lower than my wheelchair and also because my legs kept slipping. I normally travel alone and there is no way I can go to this hotel on my own. Very disappointed

        Reviewed January 09, 2018

        See room deals

        Dear Floyd, Thank you for your candid feedback. Firstly, I do apologise for the delayed response. I am very sorry to hear that your stay at the hotel was not up to par. Please note that this information has been passed on to our Facilities Management for their attention. Despite this, we hope to be able to welcome you back on a return visit in the Pretoria City. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded April 09, 2018
        The Capital Menlyn Maine
        8.0
        Excellent
        Clint from South Africa
        Couple
        1 Bedroom Apartment
        Stayed 1 night in December 2017

        Excellent for visiting the Times Square Casino”

        Superb value for money, especially when making a last minute booking. Rooms are relatively cheap then, in comparison to booking in advance. Some facilities did not work ie. TV remote, telephone for reception, had to use cellphone (not a big issue, but it didnt work nonetheless) Staff not the best the I have encountered. Not taking proper orders for room service etc. But not a train smash Overall I would definitely return to stay at this hotel should I be attending a concert or event at the Casino

        Reviewed February 01, 2018

        See room deals

        Dear Clint, Thank you for taking time to write such detailed and honest review on your stay with us. All your comments and concerns are well noted and we will ensure your feedback is shared with the rest of the team in order that we may all rectify do the necessary remedial work where needed. We sincerely apologise for all missed service and shortfalls. Thank you for assuring us of your return and we assure you an improved experience in your future visits. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded April 09, 2018
        The Capital Menlyn Maine
        10.0
        Exceptional
        Malcolm from South Africa
        Couple
        Executive Room
        Stayed 2 nights in December 2017

        Great hotel ”

        Everything you want in a hotel . Clean , nice big room .great location attached to the mall restaurants and shops walking distance. Will def be back.

        Reviewed December 17, 2017

        See room deals

        Dear Malcom, Many thanks for the great review. We are glad to know that you favour our location like many of our visitors. We hope your assured return will be soon. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded April 09, 2018
        The Capital Menlyn Maine
        6.4
        Good
        Marc from Eswatini
        Business traveler
        Standard Room
        Stayed 1 night in October 2017

        A stop over”

        The room is good. Pillows and bed awesome and highly recommended. Fridge in the roomand air con worked very well. However maintenance issues on the reception area left me feeling like I did not know the hotel. No food and beverage facility available and no character to the hotel. Staff doing best they can under very trying circumstances. No management in sight and the letter describing the situation had operations manager as title with no name. Big let down. Surely when there are problems on sight there should be a manager on duty VISIBLE if only for staff moral net alone to deal with customers problems which will be more so. Really good staff. SLACK management and does not bode well for the future.

        Reviewed October 23, 2017

        See room deals

        Dear Marc, Thank you for the time you took to share your review. We are happy to be receiving your honest feedback which will help us better our guests' experience. Your concerns and your observations are very important and we do acknowledge them and assure you improvement. Service to our guests is a primary consideration at our hotel; however, in this instance we are terribly sorry that we failed to keep within our standards and what we have become renowned for. We hope that you will allow us another opportunity to rectify and turn your next experience around. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded April 09, 2018
        The Capital Menlyn Maine
        8.0
        Excellent
        Michelle from South Africa
        Couple
        Executive Room
        Stayed 2 nights in March 2018

        Well located and friendly staff”

        Toilets in room and downstairs public facility of hotel don’t flush properly. We were double charged for accommodation and quality of toiletries ie the shampoo was not of good quality. Pool facilities great, restaurant Koi fantastic, decor great

        Reviewed March 05, 2018

        See room deals

        Dear Michelle, We appreciate the time you took to share your experience with us. We are committed to ensuring guest satisfaction at all times; however, in this instant we apologise for all shortfalls and any inconvenience caused to you, and would like to assure an improved experience on your next visit. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded April 08, 2018
        The Capital Menlyn Maine
        10.0
        Exceptional
        Sharika from South Africa
        Couple
        Standard Room
        Stayed 1 night in December 2019

        Beyond expectations ”

        Luxury hotel with spacious clean rooms and bathrooms. Excellent staff and breakfast. Opposite Sun Square. Highly recommended.

        Reviewed December 09, 2019

        See room deals

        Dear Sharika Many thanks for leaving us such wonderful review; we are very glad you found our location convenient. We look forward to more of your visits. Yours in Guest Relations

        Responded January 07, 2020
        The Capital Menlyn Maine
        8.4
        Excellent
        Keisha from South Africa
        Couple
        Standard Room
        Stayed 1 night in June 2018

        Great location”

        Modern hotel within walking distance from the arena. Great restaurants around that are open till the early hours of the morning. The hotelroom is clean and has everything you need for a short visit.

        Reviewed June 11, 2018

        See room deals

        Dear Keisha, Thank you for reviewing our hotel and sharing your great experience. It brings delight to know that your expectations were met. We look forward to your next visit. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded July 23, 2018
        The Capital Menlyn Maine
        8.8
        Excellent
        Keisha from South Africa
        Couple
        Standard Room
        Stayed 1 night in July 2019

        Great location, a bit noisy but definitely worthwhile ”

        Clean and comfortable room Walking distance to Time square for entertainment and show. Secure parking Room service not great, needs client service training!! In general- a good stay

        Reviewed July 22, 2019

        See room deals

        Dear Keisha We take time to read and respond to every feedback we receive from our guests; and I am glad to arrive to your wonderful feedback about the convenience that comes with staying with us. I do also note your comment on the room service need for training; we appreciate that attention and we will do our best to improve in that area. We look forward to having you back again. Sincerely, Guest Relations Manager

        Responded September 10, 2019
        The Capital Menlyn Maine
        9.2
        Exceptional
        Daniel from South Africa
        Couple
        Standard Room
        Stayed 1 night in November 2017

        FANTASTIC CLEAN HOTEL”

        Fantastic clean hotel. Close to shopping mall and Southern Sun Entertainment arena. Great location. There was no breakfast included, bit pricey.

        Reviewed April 29, 2018

        See room deals

        Dear Daniel, Many thanks for sharing your experience. We are famous and favoured by many because of our great location. We are glad that you enjoyed it too. Having the Time Square by Sun International Casino and the Arena just across the road, various restaurants and supermarkets, and other places of entertainment really puts us at the good spot. We love it when our guests are happy, and hope that we will see you again soon. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded July 23, 2018
        The Capital Menlyn Maine
        8.8
        Excellent
        johan from South Africa
        Couple
        Executive Room
        Stayed 2 nights in August 2019

        Great stay excellent location.”

        Rooms are amazing, just wasn’t clear when I called to make sure to get a room with a balcony and confirmed I had to upgrade and pay an extra fee . They did however assist

        Reviewed August 27, 2019

        See room deals

        Dear Johan Thank you for sharing your review on this platform. I am glad our staff assisted you with your enquiry regarding the room with a balcony. The only rooms with balconies are our apartments. The alternative would be to request for a room on the first floor where we have a couple of standard rooms that you are able to take a step out for some fresh air without having to walk-out through the main door; however it is not an access to a balcony per say. We appreciate your time and the visit. Sincerely, Guest Relations Manager

        Responded September 10, 2019
        The Capital Menlyn Maine
        10.0
        Exceptional
        Thiloshnee from South Africa
        Couple
        KING/TWIN
        Stayed 1 night in August 2018

        Modern, clean rooms”

        The rooms were clean with modern finishes. Close to good eating areas

        Reviewed August 15, 2018

        See room deals

        Dear Thiloshnee Thank you for the review and the support. We appreciate your great comment about us. We hope that you still visit us! Sincerely Nokukhanya Magudulela Guest Relations Manager

        Responded March 12, 2019
        The Capital Menlyn Maine
        8.0
        Excellent
        melanie
        Couple
        Standard Room
        Stayed 1 night in February 2019

        Very good”

        the only problem was that there was no handtowels in the room . I phoned reception twice but on check out the next day the towels did not arrive yet .

        Reviewed February 25, 2019

        See room deals

        Dear Melanie Thank for sharing your review. This is embarrassing to us as management that a simple request like that could not be delivered. I am terribly sorry for such experience, I will ensure to address this with team. Sincerely Nokukhanya Magudulela

        Responded March 12, 2019
        The Capital Menlyn Maine
        9.2
        Exceptional
        raihaan from South Africa
        Couple
        Executive Room
        Stayed 2 nights in July 2017

        great hotel ”

        location is absolutely lovely hotel is modern and comfy no faults from my side

        Reviewed March 27, 2018

        See room deals

        Dear Raihaan, Many thanks for your time to review our hotel and for choosing to stay at The Capital Menlyn Maine. We are very happy to know that you had a great experience at our hotel. We look forward to many more opportunities of having you back. Sincerely, Nokukhanya Magudulela Guest Relations Manager

        Responded April 08, 2018
        The Capital Menlyn Maine
        10.0
        Exceptional
        VIWE from South Africa
        Solo traveler
        Standard Room
        Stayed 1 night in August 2019

        Exceptional”

        Great location. The staff especially the floor manager for that day went out of her way to assist me.

        Reviewed August 07, 2019

        See room deals

        Dear VIWE We appreciate your attention and the special mention to the floor manager who was available to assist you. We look forward to your next visit. Sincerely, Guest Relations Manager

        Responded September 10, 2019
        The Capital Menlyn Maine
        12
        This is a popular property. Don't miss out!

        Back to search results

        Back to room choices

        |

        Dismiss