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The Capital 20 West
The Capital 20 West
The Capital 20 West
The Capital 20 West
The Capital 20 West
The Capital 20 West
The Capital 20 West

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8.3

Excellent

1,741 reviews

1,741 reviews

Housekeeping12
Swimming Pool2
Fitness Centre2
See map

8.6

Excellent

Location rating score

Excellent location
Popular neighborhood
Parking
FREE
Popular landmarks
Nelson Mandela Square 1.7 km
Sandton City Shopping Centre 1.9 km
Johannesburg Zoo 4.3 km
Constitution Hill Human Rights Precinct 10.9 km
Maboneng Precinct 12.5 km
SAB World of Beer 12.7 km
South Western Townships 16.1 km
Gold Reef City 16.6 km
Apartheid Museum 16.9 km
Mandela House 21.9 km
Nearby landmarks
St. Athanasios Greek Orthodox Church 400 m
Sandton Medi Clinic 410 m
Garden Court Morningside Sandton 480 m
Virgin Active Gym Sandton 680 m
Investec 790 m
Rand Merchant Bank 970 m
Benmore Centre 990 m
Consulate General of Argentina 1.1 km
Morningside Pharmacy 1.2 km
JSE Johannesburg Stock Exchange 1.3 km

The Capital 20 West

20 West Road South, Morningside, Sandton, Johannesburg, South Africa, 2196 - See map

Conveniently situated in the Sandton part of Johannesburg, this property puts you close to attractions and interesting dining options. This 4-star property is packed with in-house facilities to improve the quality and joy of your stay.

Highlights

Located in heart of Johannesburg

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Air conditioning

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Important announcement -- "As per government guidelines to minimise the transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival. If reasonable evidence is not provided, your booking will be cancelled upon arrival. In response to Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result."

Facilities

Airport transfer

Car park

Shuttle service

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Front desk [24-hour]

Luggage storage

Your dates are popular among travelersUsers are booking a place in Johannesburg every 6 minutes on Agoda.com
Value for money7.8
Distance to city center2 Km
Location rating8.6
Nearest airportO. R. Tambo International Airport (JNB)
Distance to airport19.2 km

Rooms available at The Capital 20 West

Very good
Room comfort & quality

7.8

2 Bedroom Apartment
...
  • Room size: 110 m²/1184 ft²
  • City view
  • 1 king bed & 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 2 single beds and 1 king be...
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1 Bedroom Apartment
...
  • Room size: 80 m²/861 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Capital 20 West?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Capital 20 West?

The Capital 20 West is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 550 ZAR. Just use the "Let us know what you need" section of the booking page to let the serviced apartment know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Capital 20 West also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the serviced apartment. For those who wish to drive their own cars, The Capital 20 West has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Johannesburg with private transportation, the serviced apartment can arrange taxi service.

Is breakfast offered at The Capital 20 West?

Start your mornings right, with the continental and buffet breakfast options offered at The Capital 20 West. Adults can enjoy breakfast offered with an additional charge of 220 ZAR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at The Capital 20 West?

The Capital 20 West features an on-site restaurant for your dining convenience.

What is the smoking policy at The Capital 20 West?

The Capital 20 West does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to The Capital 20 West?

The closest train, metro, or bus station is Gautrain, 1.7 km away from The Capital 20 West.

What restaurants are nearby The Capital 20 West?

The Capital 20 West is located in Sandton, famous for good restaurants such as The Veranda Restaurant, Tashas Sandton Square and Misaki.

What popular shopping places are close to The Capital 20 West?

Shopping options in The Capital 20 West’s Sandton neighborhood include Sandton City Shopping Centre, Village Walk Shopping Centre and Sandton Square.

What are popular attractions near The Capital 20 West?

The Capital 20 West is located in Sandton area, which is famous for attractions such as Nelson Mandela Square, Sandton Convention Centre and Liliesleaf.

What popular natural sightseeing spots are close to The Capital 20 West?

The Capital 20 West is located within Sandton, which makes it conveniently close to natural sights including Outspan Bird Sanctuary, Rietfontein Nature Reserve and Lonehill Nature Reserve.

Show more questions
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Explore the neighborhood

What people love about The Capital 20 West

  • 10

    Exceptional
    Staff 

    "The room was clean , cheap price, helpful friendly staff"

    Segomotso

    |

    January 27, 2020

  • 9.2

    Exceptional

    "The place is fabulous."

    Francis

    |

    January 12, 2020

  • 10

    Exceptional
    Staff 

    "Cleaness was good Staff was great Location was excellent Hotel was perfect"

    Jessica

    |

    January 10, 2020

Property ranking|Compared to 1,610 Johannesburg properties
See all rankings
Room size
73 sqm.
Room comfort score
7.8/10
Location score
8.6/10
Cleanliness score
8.4/10
Bigger than
98
%
of Johannesburg properties
Better than
97
%
of Johannesburg properties
Better than
94
%
of Johannesburg properties
Better than
93
%
of Johannesburg properties
Overall rating:

8.3

Excellent
1,741 reviews
Cleanliness
8.4
Facilities
7.8
Location
8.6
Read all reviews >
More about The Capital 20 West

More about The Capital 20 West

Well positioned in Sandton, The Capital 20 West is the ideal point of departure for your excursions in Johannesburg. A little under two kilometers from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. Visitors to the hotel can take pleasure in touring the city's top attractions of Sandton City Shopping Center, Sandton Convention Center, Nelson Mandela Square, and the Morningside Medi Clinic. Ideal for short term to long term stays, these apartments provide the best in services and amenities. Guests can enjoy on-site facilities like The Veranda Restaurant, an outdoor swimming pool, and a spacious fitness center overlooking the gardens and pool with state-of-the-art equipment and a free weight area. Mini bars are available in standard rooms which have en-suite bathrooms with showers only. The suites and apartments are fully equipped with kitchens, a dining area, lounge, and full bathrooms with separate bath and shower. Limited complimentary Wi-Fi is accessible throughout the property. Whatever your purpose of visit, The Capital 20 West is an excellent choice for your stay in Johannesburg.

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Amenities and facilities
Very good
Facilities

7.8

Most talked about facilities

Housekeeping

11 mentions

Swimming Pool

3 mentions

Food & Dining

2 mentions

Breakfast

1 mention

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service

Access

  • Check-in/out [private]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]
  • Shuttle service
  • Taxi service

Available in all rooms

  • Air conditioning
  • Blackout curtains
  • Desk
  • Free bottled water
  • Hair dryer
  • Laptop safe box
  • Non-smoking
  • Satellite/cable channels
  • Shower
  • Telephone
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
  • Vegetarian
  • Full English/Irish
  • Buffet
Location
20 West Road South, Morningside, Sandton, Johannesburg, South Africa, 2196
Excellent
Location

8.6

Airports

  • O. R. Tambo International Airport (JNB)
    19.2 km
  • Lanseria International Airport (HLA)
    21.7 km

Public transportation

  • Gautrain
    1.8 km
  • Rosebank Train Station
    6.2 km

Hospital or clinic

  • Sandton Medi Clinic
    410 m

Shopping

  • Sandton City Shopping Centre
    1.9 km

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Nelson Mandela Square
    1.7 km
  • Sandton City Shopping Centre
    1.9 km
  • Johannesburg Zoo
    4.3 km
  • Constitution Hill Human Rights Precinct
    10.9 km
  • Maboneng Precinct
    12.5 km
  • SAB World of Beer
    12.7 km
  • South Western Townships
    16.1 km
  • Gold Reef City
    16.6 km
  • Apartheid Museum
    16.9 km
  • Mandela House
    21.9 km

Nearby landmarks

  • St. Athanasios Greek Orthodox Church
    400 m
  • Sandton Medi Clinic
    410 m
  • Garden Court Morningside Sandton
    480 m
  • Virgin Active Gym Sandton
    680 m
  • Investec
    790 m
  • Rand Merchant Bank
    970 m
  • Benmore Centre
    990 m
  • Consulate General of Argentina
    1.1 km
  • Morningside Pharmacy
    1.2 km
  • JSE Johannesburg Stock Exchange
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-12 year(s)
Stay for free if using existing bedding.
Extra beds may be requested directly from the property; additional charges may apply
Guests 13 years and older are considered as adults
Extra beds may be requested directly from the property; additional charges may apply
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Extra beds, if available, are dependent on the room you choose. Please ask the property for more details.

Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until10:00

Getting around

  • Airport transfer fee550 ZAR
  • Distance from city center2 Km
  • Travel time to airport (minutes)30

Extras

  • Breakfast charge (unless included in room price)220 ZAR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors7
  • Number of restaurants1
  • Number of rooms 143
  • Room voltage220
  • Year property opened2010
  • Most recent renovation2018

Parking

  • Daily parking fee0 ZAR
Property announcements

As per government guidelines to minimise the transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers and reasonable evidence must be provided upon arrival. If reasonable evidence is not provided, your booking will be cancelled upon arrival. In response to Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information. In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Reviews of The Capital 20 West from real guests

Provided by verified guests of Agoda
8.0
/
10
Cleanliness8.4
Facilities7.8
Location8.6
Room comfort and quality7.8
Service7.7
Value for money7.8
High score for Johannesburg
Rating
9+ Exceptional (21)
8-9 Excellent (19)
7-8 Very Good (20)
6-7 Good (9)
<6 Below Expectation (16)
Time of the year
Mar - May (18)
Jun - Aug (11)
Sep - Nov (18)
Dec - Feb (38)
All guests (157)
All room types
All languages

Show reviews that mention 

Showing 85 verified guest comments
12345
10.0
Exceptional
Nombulelo from South Africa
Solo traveler
Standard Room
Stayed 2 nights in November 2019

Exceptional”

It’s safe, convenient as they have onsite restaurant and gym. Also they have pool and chilling area to cool off after a long day. Their stuff is friendly, respectful and helpful.

Reviewed November 08, 2019

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10.0
Exceptional
Jessica from South Africa
Family with young children
Standard Room
Stayed 3 nights in December 2019

Excellent stay and friendly staff”

Cleaness was good Staff was great Location was excellent Hotel was perfect

Reviewed January 10, 2020

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10.0
Exceptional
Segomotso from Botswana
Couple
Standard Room
Stayed 1 night in January 2020

Exceptional”

the room was clean , cheap price, helpful friendly staff

Reviewed January 27, 2020

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10.0
Exceptional
Abdullah from South Africa
Family with teens
Stayed 6 nights in December 2019

Exceptional”

Service and staff were exceptional

Reviewed January 05, 2020

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10.0
Exceptional
Cinga from South Africa
Couple
Standard Room
Stayed 1 night in July 2019

Exceptional”

Exceptional thank you!!

Reviewed July 26, 2019

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10.0
Exceptional
Nokonwaba from South Africa
Group
Standard Room
Stayed 1 night in January 2020

Excellent service”

Elegance, organization

Reviewed January 10, 2020

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8.4
Excellent
Noel from Malawi
Family with young children
Standard Room
Stayed 7 nights in December 2019

Very good, safe and convenient stay with a family”

The booking process was easy, my booking was upgraded by the hotel after understanding my needs (ofcourse at an additional reasonable charge), communication with the hotel was excellent, check in process was easy too. The hotel has good facilities, security is good, no noise is acceptable making your stay very quiet and comfortable. Has 24 hr gym access, amazing! Shuttle service available, a plus. Generally friendly staff, housekeeping, reception and restaurant staff.

Reviewed December 22, 2019

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8.4
Excellent
Dayna from United States
Couple
1 Bedroom Apartment
Stayed 4 nights in December 2018

Good Property”

The Capital 20 West property looks exactly as pictured. Our stay was really good and relaxing. The staff is wonderful and is very helpful. With our stay we purchased the option that included breakfast and it was pretty good. Very spacious place and housekeeping did a good job cleaning everyday. Location is not too bad, but would suggest a rental car or you can take Uber everywhere with no issues. I would recommend it.

Reviewed January 25, 2019

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9.2
Exceptional
Francis from Zambia
Family with young children
2 Bedroom Apartment
Stayed 6 nights in January 2020

Exceptional”

The place is fabulous... especially the apartment. One of the best in the world!!!

Reviewed January 13, 2020

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8.4
Excellent
Daisy from Zambia
Solo traveler
Standard Room
Stayed 1 night in January 2019

Clean,Conveniently located to Sandton, Manager a cut above . ”

The manager went out of her way to get me transport to th Gautrain station when the shuttle did not show. Perhaps the staff at front desk could have been more observant and proactive but on the whole I would stay there again

Reviewed January 25, 2019

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8.0
Excellent
ZVAITWA from Zimbabwe
Couple
1 Bedroom Apartment
Stayed 8 nights in December 2019

Very good”

Cleaning of room not thorough, looked like they only spread bed and clean bathroom.

Reviewed January 04, 2020

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7.6
Very good
Shirley from United Kingdom
Solo traveler
Standard Room
Stayed 6 nights in January 2019

Very good”

Guests were a bit noisy I was near the service lift it was very noisy early in the morning. More consideration to be given to the rooms so near to this lift.

Reviewed January 28, 2019

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6.8
Good
Mervin from South Africa
Couple
Stayed 3 nights in December 2019

Overall stay was good. Apartment is of a very high standard. ”

Check-in was a nightmare. The receptionist took forever to find my online booking. I was there at 2pm and apartment was not ready yet due to it still being serviced. The staff could be trained to be more professional so that etiquette is in line with an establishment that claims a 4/5 star rating. Housekeeping walked in as they please, after just a single knock on the door. The towels were not replaced after cleaning, I had to call reception to deliver to apartment. Toiletries were not replaced daily even though they were empty. Also, security personnel walk around talking on two way radios continuously making the place feel like a prison. It creates an “uneasy” feeling.

Reviewed December 30, 2019

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6.8
Good
A from South Africa
Family with young children
2 Bedroom Apartment
Stayed 25 nights in December 2019

Good”

No stars at all for management. Bunch of arrogant, unprofessional and disrespectful people.

Reviewed January 06, 2020

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6.0
Edosa from South Africa
Group
Stayed 1 night in December 2019

The management is poor, they don’t respect guest”

I was having a little getting getter party with my friends and they came to stop us and said it’s not allowed, instead of asking us not to make noise they ask us to evacuate the apartment with no refund. I left the hotel that night stranded with nowhere to sleep. It was the a bad experience for me and I will never recommend anyone there and I will never go there as well.

Reviewed December 26, 2019

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4.8
shivesh from South Africa
Solo traveler
Standard Room
Stayed 1 night in November 2019

terrible service”

from check-in through to management its a no care attitude. At check in we were left waiting as they assisted people who arrived after. I had an incident whereby a cleaning staff member simply walked in looking for her colleague even with the do not disturb sign on the door, she proceeded to question me where the colleague was even thou i was questioning how can she just walk in without even a knock. the restaurant at the bottom completely forgot i was there till and eventually just brought me a bill 2hrs later

Reviewed March 20, 2020

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4.4
Clive from South Africa
Family with young children
Stayed 3 nights in December 2019

An Inconvenience!”

This hotel and their booking process were such an inconvenience for my family and I... After stating that we would like a family room with a cot for our 14month old baby, a bathtub as he cannot bath in a shower as yet, a microwave so we are able to sterilize baby’s bottles... We did not receive any of those things in our room, in fact we were put into a standard room and when we requested to be moved out of the standard room we were told to wait and wait and wait with no follow up from Zanele who was the Manager during our stay. We had to constantly call reception or walk down to reception to get an update and we would be told to wait and no update. We arrived in jhb at 7:30am, arrived at the hotel around 9am, at the time of booking we had requested an early check in, But were only checked in at 2:40pm after having to demand that they check us in. The standard room we were in had a lot of faults in it, and nothing was done to make our stay a little less incovenient.

Reviewed January 04, 2020

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4.0
Mutale from Zambia
Couple
Standard Double Room
Stayed 3 nights in December 2018

Not worth the stay”

The rooms were small and stuffy and didn't have windows with an outdoor view. While there is a regular shuttle to Mandela square the hotel is a little too far from the heart of Sandton

Reviewed January 10, 2019

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8.8
Excellent
Kayode from United Kingdom
Business traveler
1 Bedroom Apartment
Stayed 3 nights in April 2017

Excellent”

Always a good choice. Its been around for awhile and I've stayed here numerous times. Its starting to experience some wear but the management is ever-changing and always trying to get things right. TVs are getting dated and furniture starting to wear. But all in all its a nice, secure and clean place to stay. Good free parking, spacious accommodation (apart from the so called standard room which is a concrete matchbox), decent meals, nice shuttle (shared amongst the Capital Group). You really can't go wrong with 20 West. They need to be more flexible with their check-in times and try more to accommodate early arrivals

Reviewed February 23, 2018

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9.0
Exceptional
Shahzad from Pakistan
Business traveler
Standard Room
Stayed 4 nights in September 2012

Lovely hotel, nice and secured but small rooms.”

I liked Cleanliness, security and food!

20 west is a lovely hotel to stay, very reasonably priced, located at up market area of Sandton, 15 mins walk from main Rivonia Rd. 15 mins drive to Nelson Mandela Square, very vourteous and pleasant staff only turn off was that rooms were smaller, otherewise a fab place to stay!

Reviewed October 01, 2012

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