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The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection

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8.7

Excellent

483 reviews

483 reviews

See map

8.5

Excellent

Location rating score

Excellent location
Exceptional for walking
Parking
Available
Walkable places
American Museum of Western Art

70 m

Bags by Cab Yarn Shoppe

120 m

Trinity United Methodist Church

120 m

Paramount Theatre

200 m

Denver Pavilions

250 m

Popular landmarks
16th Street Mall

450 m

Colorado State Capitol

540 m

The Money Museum at the Federal Reserve Bank - Denver Branch

810 m

Molly Brown House Museum

950 m

Denver Union Station

1.4 km

Closest landmarks
Brown Palace

Wells Fargo Bank

50 m

Food Court at Republic Plaza

110 m

410 17th Street Parking Garage

140 m

Bottenbley Cecil J DMD

160 m

The Brown Palace Hotel and Spa, Autograph Collection

321 17th Street, Denver Downtown, Denver (CO), United States, 80202 - See map

Conveniently situated in the Denver Downtown part of Denver (CO), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Denver Botanic Gardens. Rated with 4.5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

440 meters to 16th Street Mall

Front desk [24-hour]

Steam room

Daily cleaning

Currency conversion service

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information."

Facilities

Valet parking

Pets allowed

Front desk [24-hour]

Check-in/out [express]

Spa

Swimming pool [indoor]

Bicycles

Luggage storage

Your dates are popular among travelersUsers are booking a place in Denver (CO) every 2 minutes on Agoda.com
Value for money6.5
Location rating8.5
Nearest airportRocky Mountain Metropolitan Airport (BJC)
Distance to airport21.3 km

Rooms available at The Brown Palace Hotel and Spa, Autograph Collection

Top of the Brown, 1 King, Larger Guest room, City view
...
  • City view
  • Shower
  • 1 king bed
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Signature Room, 1 King, Guest room, 1 King or 2 Queen
...
  • City view
  • Shower
  • 1 queen bed and 1 king bed
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Classic Queen, Guest room, 1 Queen, City view
...
  • City view
  • Shower
  • 1 king bed
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Presidential Suite, 1 Bedroom Presidential Suite, 1 King
...
  • Shower
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Grand Suite, 1 King, Guest room, 1 King, City view
...
  • City view
  • Shower
  • 1 king bed
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Executive, 1 King, Larger Guest room, 1 King or 2 Queen
...
  • City view
  • Shower
  • 1 king bed
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Royal Suite, 1 Bedroom Larger Suite, 1 King, City view
...
  • Shower
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Beatles Suite, 1 Bedroom Suite, 1 King
...
  • Shower
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Classic Queen Room
...
  • Room size: 27 m²/291 ft²
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Royal Suite
...
  • Room size: 77 m²/829 ft²
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Frequently asked questions

What time is check-in and check-out at The Brown Palace Hotel and Spa, Autograph Collection?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Brown Palace Hotel and Spa, Autograph Collection?

For those who wish to drive their own cars, The Brown Palace Hotel and Spa, Autograph Collection has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 52 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Denver (CO) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at The Brown Palace Hotel and Spa, Autograph Collection?

Wake up to a great continental breakfast at The Brown Palace Hotel and Spa, Autograph Collection. Adults can enjoy breakfast offered with an additional charge of 16 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at The Brown Palace Hotel and Spa, Autograph Collection?

The Brown Palace Hotel and Spa, Autograph Collection features 4 on-site restaurants for your dining convenience. To meet any special dietary requirements, kosher diet is prepared with the utmost care and attention.

What is the smoking policy at The Brown Palace Hotel and Spa, Autograph Collection?

The Brown Palace Hotel and Spa, Autograph Collection does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to The Brown Palace Hotel and Spa, Autograph Collection?

The closest train, metro, or bus station is Union Station, 1.4 km away from The Brown Palace Hotel and Spa, Autograph Collection.

What restaurants are nearby The Brown Palace Hotel and Spa, Autograph Collection?

Restaurants including Palace Arms, Ship Tavern and The Brown Palace Club are popular in The Brown Palace Hotel and Spa, Autograph Collection’s neighborhood which is known as Denver Downtown.

What popular shopping places are close to The Brown Palace Hotel and Spa, Autograph Collection?

Located in the Denver Downtown area, The Brown Palace Hotel and Spa, Autograph Collection is close to great shopping choices like 16th Street Mall, Bags by Cab Yarn Shoppe and Denver Pavilions.

What are popular attractions near The Brown Palace Hotel and Spa, Autograph Collection?

Guests at The Brown Palace Hotel and Spa, Autograph Collection can easily visit Denver Union Station, Landry's Downtown Aquarium Inc and Elitch Gardens Theme Park located in the Denver Downtown area.

What popular natural sightseeing spots are close to The Brown Palace Hotel and Spa, Autograph Collection?

The Brown Palace Hotel and Spa, Autograph Collection is located in the Denver Downtown area, which is famous for natural sightseeing destinations such as Cherry Creek Trail, 9th Street Historic Park and Confluence Park.

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Explore the neighborhood

Overall rating:

8.7

Excellent
483 reviews
Cleanliness
8.0
Facilities
7.5
Location
8.5
Read all reviews >
More about The Brown Palace Hotel and Spa, Autograph Collection

More about The Brown Palace Hotel and Spa, Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection

See more of Denver (CO) when you stay at The Brown Palace Hotel and Spa, Autograph Collection and experience all the benefits of a truly central location.
Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Car hire services provided by the hotel make exploring Denver (CO) even more convenient. Guests can enjoy convenient available parking right at the hotel.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Packing light is possible at The Brown Palace Hotel and Spa, Autograph Collection thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time.
Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal.
It's good to know that a hair dryer and bathrobes are provided in some guest bathrooms.


Dining and things to do

Every day at The Brown Palace Hotel and Spa, Autograph Collection begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! The Brown Palace Hotel and Spa, Autograph Collection has a selection of cuisine types including kosher options.
A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the massage, salon, steam room and spa. Spend some time relaxing at the hotel's pool. Check out the hotel's fitness facility to stay fit and firm on vacation.
Engage in some easy evening fun with other guests with the hotel's golf course on site and hiking trails. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops and souvenir shops available right at on-site.


Around the property

The Brown Palace Hotel and Spa, Autograph Collection is the perfect spot to explore Denver (CO)'s fascinating cultural sights and attractions. Get fanatical about the local sports team at Coors Field located 1.4 km away, where you can also find team merchandise and memorabilia. Never forget your time in Denver (CO) with a special gift or trinket from 16th Street Mall just 450 m away.

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Amenities and facilities
Very good
Facilities

7.5

Languages spoken

  • English
  • Italian
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Access all room by interior corridor
  • Accessibility for all meeting spaces
  • Accessible concierge desk
  • Accessible public restrooms
  • Accessible rooms have doors 32-inch wide opening
  • Accessible route to the registration desk
  • Accessible vanities in some rooms
  • Adjustable height hand-held shower wand some rooms
  • Alarm clock telephone ringers in some rooms
  • Assistive listening devices provided for meetings
  • Audible alarms in all guest rooms and suites
  • Audible alarms in all public hallways
  • Bathtub grab bars in some rooms
  • Bathtub seat in some rooms
  • Close-caption TV
  • Deadbolts on all guest room and suites doors
  • Electronic room key
  • Elevator
  • Entirely Route to accessible guest rooms
  • Entrance to on-site business center
  • Entrance to on-site fitness center
  • Entrance to on-site spa
  • Flashing door knockers in some rooms
  • Hearing accessible rooms some rooms
  • Lever handles on all guest room doors
  • Lowered deadbolts on some guest room doors
  • Lowered electrical outlets in some rooms
  • Lowered night guards on some guest room doors
  • Lowered view ports in some guest room doors
  • Mobility accessibility in some rooms
  • Non-slip grab bars in some bathrooms
  • On-site accessible restaurants / lounges
  • Roll-in shower in some rooms
  • Safety chains and/or latches on all guest doors
  • Self-closing doors on all guest rooms and suites
  • Toilet seat at wheelchair height -- some rooms
  • TTY/TTD compatibilty in all rooms
  • Valet parking outfitted for wheelchair
  • View ports in all guest room and suites doors
  • Visual alarms in all public hallways
  • Visual alarms in some guest rooms and suites
  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Golf course [on-site]
  • Hiking
  • Massage
  • Spa
  • Steam room
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Coffee shop
  • Restaurant [kosher]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Food delivery
  • Gift/souvenir shop
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Kids meal

Access

  • Check-in/out [express]
  • Check-in/out [private]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [nearby]
  • Car park [on-site]
  • Parking [paid]
  • Rental car
  • Valet parking

Available in all rooms

  • A/C
  • Blackout curtains
  • Coffee/tea machine
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Hair dryer
  • Iron and ironing board
  • LAN Internet in room [charges apply]
  • Lock box in room
  • Microwave
  • Mini bar
  • Phone
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Streaming movies
  • Toiletries
  • Wi-Fi [for a fee]
Food and dining
Breakfast options
  • American
  • Continental
Restaurants on site

Ship Tavern

  • No additional information available

Ellyngton's

  • No additional information available

Palace Arms

  • No additional information available
Location
321 17th Street, Denver Downtown, Denver (CO), United States, 80202
Excellent
Location

8.5

Airports

  • Rocky Mountain Metropolitan Airport (BJC)
    21.3 km
  • Centennial Airport (APA)
    22.4 km

Public transportation

  • Union Station
    1.4 km
  • Regional Transport District
    1.4 km

Hospital or clinic

  • Bottenbley Cecil J DMD
    160 m

Shopping

  • 16th Street Mall
    450 m

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • 16th Street Mall
    450 m
  • Colorado State Capitol
    540 m
  • The Money Museum at the Federal Reserve Bank - Denver Branch
    810 m
  • Molly Brown House Museum
    950 m
  • Denver Union Station
    1.4 km
  • Coors Field
    1.5 km
  • Landry's Downtown Aquarium Inc
    2.4 km
  • Denver Botanic Gardens
    2.7 km
  • Denver Zoo
    3.3 km
  • Denver Museum of Nature & Science
    3.9 km

Nearby landmarks

  • Brown Palace
  • Wells Fargo Bank
    50 m
  • American Museum of Western Art
    70 m
  • Food Court at Republic Plaza
    110 m
  • Bags by Cab Yarn Shoppe
    120 m
  • Trinity United Methodist Church
    120 m
  • 410 17th Street Parking Garage
    140 m
  • Bottenbley Cecil J DMD
    160 m
  • Paramount Theatre
    200 m
  • PrimeHealth
    220 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The property has implemented contactless check-in and check-out process. Daily disinfection will be performed at the premises. Hand sanitizers are prepared. The property staff are trained in safety protocols.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Extras

  • Breakfast charge (unless included in room price)16 USD
  • Daily Internet/Wi-Fi fee14.95 USD

The property

  • Number of bars/lounges3
  • Number of floors9
  • Number of restaurants4
  • Number of rooms 241
  • Year property opened1892
  • Most recent renovation2019

Parking

  • Daily parking fee52 USD
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.

Reviews of The Brown Palace Hotel and Spa, Autograph Collection from real guests

Provided by verified guests of Agoda
7.9
/
10
Very good
Cleanliness8.0
Facilities7.5
Location8.5
Service8.5
Value for money6.5
High score for Denver (CO)
Rating
9+ Exceptional (0)
8-9 Excellent (0)
7-8 Very Good (0)
6-7 Good (1)
<6 Below Expectation (1)
Time of the year
Mar - May (0)
Jun - Aug (1)
Sep - Nov (1)
Dec - Feb (0)
All guests (5)
Showing 2 verified guest comments
6.8
Good
yunetta from United States
Solo traveler
Classic Queen, Guest room, 1 Queen, City view
Stayed 5 nights in October 2020

Good”

I had heard so much about this hotel and was looking forward to a lovely stay. Unfortunately the service was up to par with their reputation nor my expectations. I stayed at the hotel for 5 nights and had to ask several times for clean glasses or cups to be brought to my room without the request being taken until on the third day when I made a call, again to the front desk to actually express my sincere disappointment for the lack of the very basics being attended to while I was a guest. The hotel did comply with new cups after that call but what a shame to have to make several calls for several days before getting a response. Even at a lesser hotel, you would have received clean paper cups daily. I also had to chase down housekeeping in the hall for toilet paper and when asked if they could come and clean while I was out of the room on day 4, I was told no. I will not be staying at the Brown any more. Even during COVID restrictions,Other hotels have managed to make guests feel welcome.

Reviewed October 14, 2020

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4.8
KIRSTEN from United States
Business traveler
Classic Queen, Guest room, 1 Queen, City view
Stayed 2 nights in July 2019

Dirty, nickel and dime you to death”

Coffee maker was broken (I found out later they have issues with their coffee makers) but I was there on business, and called down to the front desk. They didn’t know when they would be able to provide me with coffee in my room, so I asked for coffee from room service, I had an early business meeting to get to. They sent it up and CHARGED me for it. They charge for Internet, they charge for pretty much everything. And this is not an inexpensive hotel. My bathroom was also dirty, hair from a previous tenant being on the tub in on the floor. All in all an unsatisfactory experience.

Reviewed July 22, 2019

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