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The Boardwalk Hotel and Convention Centre
The Boardwalk Hotel and Convention Centre
The Boardwalk Hotel and Convention Centre
The Boardwalk Hotel and Convention Centre
The Boardwalk Hotel and Convention Centre
The Boardwalk Hotel and Convention Centre
The Boardwalk Hotel and Convention Centre

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9.1

Exceptional

104 reviews

104 reviews

Housekeeping4
View2
Breakfast1
See map

9.3

Exceptional

Location rating score

Exceptional location - 140 meters to the beach
Parking
FREE
Popular landmarks
Boardwalk Casino 350 m
The Donkin Reserve 4.2 km
Nelson Mandela Metropolitan Art Museum 4.7 km
St George's Park 4.7 km
cape Recife Nature reserve 5.3 km
Sardinia Bay Local Authority Nature Reserve 15.5 km
Baywest Mall 18.8 km
Volkswagen Autopavillion 30.9 km
Storms River Bridge 159.2 km
Nearby landmarks
The Broadwalk Casino and Entertainment World 80 m
Hobie Beach 140 m
Humewood Beach 160 m
Cinema Starz 170 m
Barney’s Tavern 220 m
Navigator Bar 270 m
Pro Dive 290 m
Apple Express 300 m
Nelson Mandela Bay Tourism 310 m
Amex 320 m

The Boardwalk Hotel and Convention Centre

2nd Avenue., Summerstrand, Port Elizabeth, South Africa, 6019 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Summerstrand part of Port Elizabeth, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Boardwalk Casino. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

350 meters to Boardwalk Casino

Front desk [24-hour]

Excellent room comfort & quality

Airport transport

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Transport to airport

Bicycle rental

Valet parking

Shuttle service

Swimming pool [indoor]

Exercise area

Complimentary WIFi in all rooms

Front desk [24-hour]

Your dates are popular among travelersUsers are booking a place in Port Elizabeth every 50 minutes on Agoda.com
Value for money8.6
Distance to city center12 Km
Location rating9.3
Nearest airportPort Elizabeth Airport (PLZ)
Distance to airport4.3 km

Rooms available at The Boardwalk Hotel and Convention Centre

Exceptional
Room comfort & quality

9.2

Luxury Suite
...
  • Room size: 88 m²/947 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
King Room
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Junior Suite
...
  • Room size: 62 m²/667 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Luxury Twin
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 2 single beds
Enter dates to see prices
Superior Family
...
  • Room size: 71 m²/764 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Accessible Double Bed
...
  • Room size: 35 m²/377 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Superior Luxury Room with Sea View
...
  • Room size: 71 m²/764 ft²
  • Sea view
Enter dates to see prices
Superior Luxury Room
...
  • Room size: 71 m²/764 ft²
  • 2 single beds or 1 king bed
Enter dates to see prices
Superior Luxury King Room
...
  • Room size: 71 m²/764 ft²
  • 1 king bed
Enter dates to see prices
Luxury Paraplegic Room
...
  • Room size: 35 m²/377 ft²
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at The Boardwalk Hotel and Convention Centre?

Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to The Boardwalk Hotel and Convention Centre?

The Boardwalk Hotel and Convention Centre is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at The Boardwalk Hotel and Convention Centre also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, The Boardwalk Hotel and Convention Centre has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Port Elizabeth with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at The Boardwalk Hotel and Convention Centre?

Adults can enjoy breakfast offered with an additional charge of 230 ZAR if not included in the room rate.

What are my dining options at The Boardwalk Hotel and Convention Centre?

The Boardwalk Hotel and Convention Centre features 5 on-site restaurants for your dining convenience.

What is the smoking policy at The Boardwalk Hotel and Convention Centre?

The Boardwalk Hotel and Convention Centre does permit smoking in some areas and is not 100% smoke-free.

What restaurants are nearby The Boardwalk Hotel and Convention Centre?

The Boardwalk Hotel and Convention Centre’s neighborhood is Summerstrand which includes popular restaurants such as Ginger, Hungry Peter and Coast Seafood & Grill.

What are popular attractions near The Boardwalk Hotel and Convention Centre?

The Boardwalk Hotel and Convention Centre’s location in the Summerstrand neighborhood makes it close to famous attractions including The Magic Company and Happy Valley.

What popular beaches are close to The Boardwalk Hotel and Convention Centre?

The Boardwalk Hotel and Convention Centre’s Summerstrand neighborhood also includes Hobie Beach, Pollock Beach and Humewood Beach.

What popular natural sightseeing spots are close to The Boardwalk Hotel and Convention Centre?

The Boardwalk Hotel and Convention Centre’s nearby natural sights include Happy Valley Nature Reserve and Pine Lodge Resort located in the same Summerstrand area.

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Explore the neighborhood

What people love about The Boardwalk Hotel and Convention Centre

  • 10

    Exceptional

    "We highly recommend this hotel."

    Thomas

    |

    July 25, 2022

  • 10

    Exceptional
    Staff 

    "Great staff, very responsive and the value for the price was exceptional"

    John

    |

    March 6, 2022

  • 8.8

    Excellent
    Cleanliness

    "The hotel room is clean, the facilities are also clean ."

    Neo

    |

    March 1, 2022

Property ranking|Compared to 406 Port Elizabeth properties
See all rankings
Location score
9.3/10
Room comfort score
9.2/10
Room size
54 sqm.
Cleanliness score
9.3/10
Better than
98
%
of Port Elizabeth properties
Better than
98
%
of Port Elizabeth properties
Bigger than
97
%
of Port Elizabeth properties
Better than
95
%
of Port Elizabeth properties
Overall rating:

9.1

Exceptional
104 reviews
Cleanliness
9.3
Facilities
8.8
Location
9.3
Read all reviews >
More about The Boardwalk Hotel and Convention Centre

More about The Boardwalk Hotel and Convention Centre

The Boardwalk Hotel and Convention Centre

The Boardwalk Hotel and Convention Centre is a distinct addition to Port Elizabeth and a smart choice for travelers. This hotel is in the vicinity of popular city attractions, conveniently located for travelers to explore. Just 350 m from Boardwalk Casino, The Boardwalk Hotel and Convention Centre is perfect for night owls seeking nightlife and entertainment in Port Elizabeth.
The Boardwalk Hotel and Convention Centre provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi, car hire and shuttle services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Port Elizabeth.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at The Boardwalk Hotel and Convention Centre. Some rooms at The Boardwalk Hotel and Convention Centre are equipped with air conditioning for your convenience. Some rooms at The Boardwalk Hotel and Convention Centre include special design features like a balcony or terrace. In-room entertainment such as cable TV, is provided for guests in select rooms.
The hotel also offers a coffee or tea maker in some rooms for when you feel like it is needed. Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries and towels in some select rooms.


Dining and things to do

Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. A night in at the hotel's bar and casino can be as fun as a night out with your travel companions.
Never let a day go wasted when you're at The Boardwalk Hotel and Convention Centre with all the activities and facilities provided. Don't forget to explore the hotel's easily accessible beach. Finish your vacation days right by dropping in at the massage, salon, spa and sauna. Start your vacation off right with a dip in the pool.
Skip the dress code and opt for a casual cocktail or beer at the hotel's poolside bar. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility. Get wet in the best way on sunny days by joining water-world activities like non-motorized water sports and motorized water sports. Have fun without traveling far, by taking advantage of the mini golf course, golf course on site and bowling alley at The Boardwalk Hotel and Convention Centre.
Have fun with your friends or family, or even meet new people at the games room. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

The Boardwalk Hotel and Convention Centre provides an excellent base for exploring the sights of Port Elizabeth in-depth. Get a photograph of yourself in front of The Donkin Reserve located 4.1 km away, a must-see for anyone visiting Port Elizabeth.


Reasons to stay here

Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 96% of the city's accommodation.
This accommodation is highly recommended for its location, scoring higher than 97% of other options in the city.
It's hard to beat the room comfort here, which is rated higher than 98% of other accommodations in Port Elizabeth.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Food & Dining

2 mentions

Beach

2 mentions

View

2 mentions

Breakfast

1 mention

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Bowling alley
  • Casino
  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Massage
  • Mini golf course
  • Sauna
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Water sports (motorized)
  • Water sports (non-motorized)

Cleanliness and safety

  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service

Services and conveniences

  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency conversion service
  • Daily cleaning
  • Disabled facilities
  • Doorman
  • Dry cleaning
  • Elevator
  • Gift/souvenir shop
  • Hair salon
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoking area

For the kids

  • Babysitting service
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Transport to airport
  • Valet parking

Sports equipment rental

  • Bicycle rental

Available in all rooms

  • A/C
  • Bathtub
  • Coffee/tea machine
  • Complimentary drinking water
  • Desk
  • Hair dryer
  • Lock box in room
  • Non-smoking
  • Separate shower/bathtub
  • Toiletries
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
Location
2nd Avenue., Summerstrand, Port Elizabeth, South Africa, 6019
Exceptional
Location

9.3

Airports

  • Port Elizabeth Airport (PLZ)
    4.3 km
  • Bhisho Airport (VIY)
    193.6 km

Public transportation

  • King's Beach
    1.6 km
  • Humewood Road
    2.4 km

Hospital or clinic

  • Intercare
    1.1 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Boardwalk Casino
    350 m
  • The Donkin Reserve
    4.2 km
  • Nelson Mandela Metropolitan Art Museum
    4.7 km
  • St George's Park
    4.7 km
  • cape Recife Nature reserve
    5.3 km
  • Sardinia Bay Local Authority Nature Reserve
    15.5 km
  • Baywest Mall
    18.8 km
  • Volkswagen Autopavillion
    30.9 km
  • Storms River Bridge
    159.2 km

Nearby landmarks

  • The Broadwalk Casino and Entertainment World
    80 m
  • Hobie Beach
    140 m
  • Humewood Beach
    160 m
  • Cinema Starz
    170 m
  • Barney’s Tavern
    220 m
  • Navigator Bar
    270 m
  • Pro Dive
    290 m
  • Apple Express
    300 m
  • Nelson Mandela Bay Tourism
    310 m
  • Amex
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until11:00

Getting around

  • Airport transfer fee100 ZAR
  • Distance from city center12 Km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)230 ZAR
  • Daily Internet/Wi-Fi fee00 ZAR

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges3
  • Number of floors4
  • Number of restaurants5
  • Number of rooms 140
  • Room voltage220
  • Year property opened2012
  • Most recent renovation2012

Parking

  • Daily parking fee00 ZAR
Property announcements

The development for the Boardwalk shopping mall will begin this week and all the restaurants in the complex will be closed. The restaurants at the hotel will be open. The below restaurants will stay open until the Easter weekend only: Namak News Café Yin Pin

Reviews of The Boardwalk Hotel and Convention Centre from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.3
Facilities8.8
Location9.3
Room comfort and quality9.2
Service8.8
Value for money8.6
High score for Port Elizabeth
Rating
9+ Exceptional (25)
8-9 Excellent (15)
7-8 Very Good (4)
6-7 Good (2)
<6 Below Expectation (2)
Time of the year
Mar - May (11)
Jun - Aug (14)
Sep - Nov (7)
Dec - Feb (16)
All guests (82)
All room types
All languages

Show reviews that mention 

Showing 48 verified guest comments
123
10.0
Exceptional
Andreas from Germany
Business traveler
Luxury Twin
Stayed 1 night in March 2013

A great stay in the Hotel”

swimming pool, Cigar Lounge, the wellness area

The stay at the boardwalk hotel was excellent. We had a twin bed room with a large bathroom and television and a nice view over the ocean of Port Elisabeth. The Cigar Lounge was my favorite because they had quite a big sellection of high quality Whiskeys and great cigars. All in all it was a great stay!

Reviewed April 13, 2013

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Dear Andreas, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, The Boardwalk Hotel Team

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
10.0
Exceptional
Teresa from South Africa
Couple
King Room
Stayed 1 night in March 2013

Lovely hotel and service with a smile for sure!”

All at one location for best stay. Gym, Spa, Indoor Pool, great healthy food choices.

a great gift! i took my husband for a one night brake-away and we were treated like vip's. i can really recommend a stay at the boardwalk hotel at any time. for business, vacation, gift... this was unforgetable. thank you boardwalk hotel and agoda!

Reviewed March 05, 2013

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Dear Teresa, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
9.0
Exceptional
David from South Africa
Couple
King Room
Stayed 3 nights in July 2014

Superb Hotel”

Cleanliness, Friendliness and empathy of staff, location

Always a great stay. In my opinion, by far the best hotel in PE. Staff are great. The hotel is really very good and the location is out great allowing easy access to the beaches and restaurants. The rooms are very comfortable and light. Very clean and the service is excellent.

Reviewed July 27, 2014

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Dear David, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
8.3
Excellent
Keith from South Africa
Couple
King Room
Stayed 4 nights in June 2013

Excellent hotel and great staff.”

Reception, location rooms and staff

Very enjoyable. A great hotel for a week or weekend getaway. Winter weather in Port Elizabeth is very pleasant.

Reviewed June 24, 2013

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Dear Keith, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, The Boardwalk Hotel Team

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
9.7
Exceptional
Michael from South Africa
Family with teens
King Room
Stayed 1 night in August 2013

A very welcome addition to Port Elizabeth. ”

Undercover parking. Walking distance to most attractions exellant service

This period syled hotel makes a worderfull contribution to the city hotels and has easily lifted the crowne. Located in the heart of the major attractions one cannot but notice it. From first arrival to final goodbye you just know you will have to return for more of the same

Reviewed August 22, 2013

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Dear Michael, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, The Boardwalk Hotel Team

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
10.0
Exceptional
Nelson from United States
Couple
King Room
Stayed 1 night in February 2013

Excellent Hotel great Staff”

Spacious Rooms, luxury bathrooms, and great Staff

Will return again a must was great. Nightly watershow is amazing on the boardwalk.

Reviewed February 20, 2013

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Dear Nelson, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, The Boardwalk Hotel Team

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
10.0
Exceptional
Ronel from South Africa
Couple
Superior Family
Stayed 1 night in January 2021

PE stay over”

Beautiful and absolutely stunning. Will definitely go back. Value for money. Beautiful, clean facilities and all facilities you can think of, friendly staff, buffet breakfast supreme secure parking. This hotel I will recommend any day.

Reviewed January 11, 2021

See room deals

Thank you for the review and continued support

Responded September 17, 2021
The Boardwalk Hotel and Convention Centre
8.8
Excellent
David from South Africa
Couple
Superior Family
Stayed 3 nights in August 2016

Always good”

We often stay at this venue because it is really good. Little things are beginning to slip. Have spoken to the customer services team and they will sort it out. Such a good hotel you almost expect perfection.

Reviewed August 05, 2016

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Dear David, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
8.7
Excellent
Deon from South Africa
Couple
King Room
Stayed 1 night in January 2013

Great Hotel!!!”

I love the bathroom and appreciate the Guest Relations Manageress efforts at ensuring our stay was pleasurable.

We were blown away by the exquisite attention to detail with regards to the hotel finishes as well as the efforts by it's employees to ensure we were happy and comfortable.

Reviewed January 15, 2013

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Dear Deon, Thank you for providing us with your valuable feedback. Your comments have been forwarded to & acknowledged by the relevant management for attention. We look forward to welcoming you back soon and that you will find a visible improvement, trusting your next stay will be as enjoyable as the last. Kindest Regards, David T Sekwati, Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
8.8
Excellent
Louise from South Africa
Business traveler
King Room
Stayed 1 night in September 2019

Quick check in & service”

Hotel staff are friendly and accommodating. I arrived later after my flight and had no trouble getting to my room

Reviewed September 13, 2019

See room deals

Thank you so much for high score much appreciated, hoping to see you in the future

Responded May 27, 2022
The Boardwalk Hotel and Convention Centre
10.0
Exceptional
ronald from United Kingdom
Couple
King Room
Stayed 3 nights in December 2019

A great hotel ”

Excellent hotel, big clean rooms with sea view Personally I couldn’t find fault with it

Reviewed December 20, 2019

See room deals

Thank you

Responded January 25, 2022
The Boardwalk Hotel and Convention Centre
8.7
Excellent
gerrie from South Africa
Couple
King Room
Stayed 3 nights in March 2013

good enjoy the privacy and view .”

brekfast.location,view

only problem was the slow response on requests and the "warm" swimming pool that was cold and without supervision - other wise a regular good service but not exceptional.

Reviewed April 08, 2013

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Dear gerrie, Thank you for providing us with your valuable feedback. Your comments have been forwarded to & acknowledged by the relevant management for attention. We look forward to welcoming you back soon and that you will find a visible improvement, trusting your next stay will be as enjoyable as the last. Kindest Regards, David T Sekwati, Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
9.7
Exceptional
IAN from United Kingdom
Couple
King Room
Stayed 2 nights in October 2013

Just perfect for our tour of South Africa. ”

Position. Staff. Luxury

The whole stay was fantastic. We couldn't ask for more. Thank you to all the staff who certainly were helpful and attentive to our every need.

Reviewed November 01, 2013

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Dear IAN, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, The Boardwalk Hotel Team

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
9.7
Exceptional
Cindy from United States
Family with teens
King Room
Stayed 1 night in April 2013

Wonderful!”

Luxury, clean, friendly

Loved it and already recommended to others! We were very impressed with everything. Loved the services at the Spa too.

Reviewed April 07, 2013

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Dear Cindy, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, The Boardwalk Hotel Team

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
10.0
Exceptional
Allan from South Africa
Business traveler
King Room
Stayed 2 nights in January 2017

No complaints at all”

I would recommend this to anyone. Great property, Excellent views, big well fitted rooms. We will definitely be back.

Reviewed February 03, 2017

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Dear Allan, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
6.4
Good
Gary from United Kingdom
Couple
Junior Suite
Stayed 1 night in February 2016

Our first trip to PE and we found the hotel far too commercial and very similar to a Disney resort. We paid £160.00 for the night and since moving further onto the garden route we have found better v”

We would not rush to stay in PE again and for those flying into PE to travel along the wonderful garden route my recommendation would be to drive along the route to find stunning hotels. If your on business then thus hotel is ideal with its many facilities already on site. I struggle to see how the hotel has such high ratings but like everything it's always subjective.

Reviewed February 22, 2016

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Dear Gary, Thank you for providing us with your valuable feedback. Your comments have been forwarded to & acknowledged by the relevant management for attention. We look forward to welcoming you back soon and that you will find a visible improvement, trusting your next stay will be as enjoyable as the last. Kindest Regards, David T Sekwati, Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
9.3
Exceptional
Anne from Australia
Business traveler
King Room
Stayed 2 nights in August 2015

Great Stay”

Price; Room size; staff

Very enjoyable, location across to the beach, immaculate and very comfortable. Great value for money

Reviewed August 21, 2015

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Dear Anne, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
9.3
Exceptional
Johannes from South Africa
Family with teens
King Room
Stayed 3 nights in December 2013

Nice hotel with an excellent staff”

Friendly staff,beautiful hotel and good location

I never missed home, had a good service from the staff and a simple walk to the beach

Reviewed January 06, 2014

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Dear Johannes, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, David T Sekwati Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
6.3
Good
Taryn from South Africa
Couple
King Room
Stayed 2 nights in February 2016

Great hotel, poor food”

Rooms, location and facilities

Overall, it was pretty good. We only received one bottle of water on the first evening as it was recorded that only one person was saying in the room (despite 2 people checking in). Food was really bad. Worst burgers I have ever had. Processed meat. For R80 a burger it was gross. I couldn't actually finish it. Also when they brought our burgers (my husband also had one) they brought one tiny tomato sauce for both burgers and chips. We had to call them to bring more. At breakfast I ordered hard poached eggs. When they brought them to me they asked if they were hard enough. They were very soft - I could see. After 5-10 min they brought them back. The eggs were still runny. I also asked for well done toast. After eating half my breakfast, I asked if the toast was coming. It was forgotten. I got my toast after I finished eating.

Reviewed February 22, 2016

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Dear Taryn, Thank you for taking the time to share your experience with us. Please accept our sincere apologies for the bad experience during your stay with us. It is not our intention to upset or disappoint our guests. Your comments will be forwarded to the Food & Beverage Manager and we will work hard to correct our mistake. We trust that you will look at this as an isolated incident and that you will visit our hotel in the near future again. Kindest Regards, David T Sekwati Guest Relations Manager

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
9.0
Exceptional
Marc from South Africa
Business traveler
King Room
Stayed 1 night in February 2013

Spacious and elegant”

Located on beachfront near all amenities

Rooms are spacious and facilities are amazing. Brand new only just opened

Reviewed March 03, 2013

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Dear Marc, We are absolutely elated about your great feedback and that you enjoyed your stay with us as well as the various other glees the Boardwalk Complex had to offer. Thank you for selecting the Boardwalk Hotel, Convention Centre & Spa, we look forward to welcoming you back soon. Kindest Regards, The Boardwalk Hotel Team

Responded January 25, 2019
The Boardwalk Hotel and Convention Centre
123
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