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The Bala's Holiday Chalet
The Bala's Holiday Chalet
The Bala's Holiday Chalet
The Bala's Holiday Chalet
The Bala's Holiday Chalet
The Bala's Holiday Chalet
The Bala's Holiday Chalet

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7.2

Very good

1,882 reviews

1,882 reviews

View43
Garden29
Housekeeping23

I really happy make a best choose for this Chalet.

Zafrena
- Jun 15, 2022
See map

7.9

Very good

Location rating score

Very good location - 580 meters from city center
Parking
FREE
Popular landmarks
Agro Technology Park in MARDI 1.6 km
Cameron Highlands Trail No. 10 1.7 km
Sam Poh Temple 1.9 km
Raju Hill Strawberry Farm 2.0 km
Big Red Strawberry Farm 2.2 km
Cameron Bharat Tea Estate 2.6 km
Time Tunnel Museum 2.9 km
Cameron Highlands Butterfly Garden 4.7 km
Mossy Forest 5.1 km
Cameron Lavender 6.3 km
Nearby landmarks
YZ Strawberry Farm 500 m
Forestry Department 550 m
Golf Course Brinchang 610 m
Joe's Fitness Gym Cameron Highlands 730 m
Food market 820 m
Parking Lot, Pangsapuri Telekom 840 m
Sultan Ahmad Shah Golf Club 840 m
Cameron Bharat Plantation Sdn Bhd 870 m
Hospital Tanah Rata 870 m
Cameron Highlands Trail No. 3 880 m
2021

The Bala's Holiday Chalet

Lot 55,Main Road,Tanah Rata, Tanah Rata, Cameron Highlands, Malaysia, 39000 - See map

Get your trip off to a great start with a stay at this property, which offers car park free of charge. Conveniently situated in the Tanah Rata part of Cameron Highlands, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Cameron Bharat Tea Estate. This 3-star property features restaurant to make your stay more indulgent and memorable.

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Highlights

990 meters to public transportation

Check-in [24-hour]

Excellent view

920 meters to Gunung Brinchang

Daily housekeeping

Staff Vaccination
Hygiene Plus
100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Facilities

Car park

Shuttle service

Free Wi-Fi in all rooms!

Check-in/out [express]

Golf course [on-site]

BBQ facilities

Luggage storage

Check-in [24-hour]

This property is in high demand!

4 travelers have booked today.

Value for money7.1
Location rating7.9
Nearest airportSultan Azlan Shah Airport (IPH)
Distance to airport32.5 km

Rooms available at The Bala's Holiday Chalet

Superior - 2 Adults
...
  • Room size: 12 m²/129 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
Suite 2 adults
...
  • Room size: 38 m²/409 ft²
  • Nature view
  • 1 king bed
Enter dates to see prices
Deluxe
...
  • Room size: 33 m²/355 ft²
  • Nature view
  • 1 queen bed
Enter dates to see prices
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • Nature view
  • 3 queen beds
Enter dates to see prices
Family Suite
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 1 queen bed and 2 single be...
Enter dates to see prices
Family Suite (4 Adults)
...
  • Room size: 47 m²/506 ft²
  • Nature view
  • 2 queen beds
Enter dates to see prices
Lake Villa
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Standard Room
...
    Enter dates to see prices
    Double Executive
    ...
      Enter dates to see prices
      FAMILY SUITE 2 TWIN BEDS 1 BEDROOM
      ...
        Enter dates to see prices

        Frequently asked questions

        Does The Bala's Holiday Chalet have a hot tub?

        The Bala's Holiday Chalet does not have a hot tub.

        What time is check-in and check-out at The Bala's Holiday Chalet?

        Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The lodge offers luggage storage to guests for before check-in and after check-out. The lodge also offers 24-hour check-in.

        How do I get to The Bala's Holiday Chalet?

        A stay at The Bala's Holiday Chalet also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the lodge. For those who wish to drive their own cars, The Bala's Holiday Chalet has a car park available for guests. Parking is free for guests. Self-parking is conveniently available at the lodge.

        Is breakfast offered at The Bala's Holiday Chalet?

        Start your mornings right, with the à la carte and continental breakfast options offered at The Bala's Holiday Chalet. A selection of food types including western, halal and asian breakfast options is available for guests. There's an additional charge of 45 MYR for adults and 35 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the lodge.

        What are my dining options at The Bala's Holiday Chalet?

        The Bala's Holiday Chalet features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Western cuisine is available for guests. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

        Can special events be hosted at The Bala's Holiday Chalet?

        You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at The Bala's Holiday Chalet. Small or intimate events like birthday parties and honeymoons can also be accomodated. Services for in-house catering and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

        What is the smoking policy at The Bala's Holiday Chalet?

        The Bala's Holiday Chalet does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What is the closest train, metro, or bus station to The Bala's Holiday Chalet?

        Tanah Rata Bus Station is the closest train, metro, or bus station, about 1.0 km away from The Bala's Holiday Chalet.

        What restaurants are nearby The Bala's Holiday Chalet?

        Restaurants including Sri Brinchang, Glory 78 Steamboat Snack Corner and Glory 78 Waffles & Ice-Creams are popular in The Bala's Holiday Chalet’s neighborhood which is known as Tanah Rata.

        What are popular attractions near The Bala's Holiday Chalet?

        Guests at The Bala's Holiday Chalet can easily visit Agro Technology Park in MARDI, Tan's Camellia Garden and Church of Our Lady of Mount Carmel located in the Tanah Rata area.

        What popular natural sightseeing spots are close to The Bala's Holiday Chalet?

        The Bala's Holiday Chalet is located in the Tanah Rata area, which is famous for natural sightseeing destinations such as Cameron Bharat Tea Estate, Cameron Highlands Trail No. 10 and Gunung Brinchang.

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        See map

        Explore the neighborhood

        What people love about The Bala's Holiday Chalet

        • 7.6

          Very good

          "I really happy make a best choose for this Chalet."

          Zafrena

          |

          June 15, 2022

        • 7.2

          Very good

          "Nice landscaping cottage style abode."

          Alvin

          |

          June 12, 2022

        • 8.4

          Excellent

          "Lokasi best, senyap dan privasi."

          Yusma

          |

          June 12, 2022

        Property ranking|Compared to 912 Cameron Highlands properties
        See all rankings
        Room size
        37 sqm.
        Room comfort score
        6.5/10
        Location score
        7.9/10
        Service score
        7.4/10
        Bigger than
        93
        %
        of Cameron Highlands properties
        Better than
        92
        %
        of Cameron Highlands properties
        Better than
        76
        %
        of Cameron Highlands properties
        Better than
        76
        %
        of Cameron Highlands properties
        Overall rating:

        7.2

        Very good
        1,882 reviews
        Cleanliness
        7.0
        Facilities
        6.6
        Location
        7.9
        Read all reviews >
        What travelers say they love:
        A place for peaceful, serene and nostalgic cottage experienc...
        Prema from Malaysia
        Couple
        More about The Bala's Holiday Chalet

        More about The Bala's Holiday Chalet

        The Bala's Holiday Chalet

        Get into the excitement of all great offerings in Cameron Highlands as well as its surrounding adventures with a stay at The Bala's Holiday Chalet. Only 2.6 km from Cameron Bharat Tea Estate, The Bala's Holiday Chalet is your ideal escape into a vacation away from the city.
        The Bala's Holiday Chalet offers impeccable service and all the essential amenities to travelers. The lodge provides shuttle services to help you find what you want in Cameron Highlands. Parking is available and free, provided by the lodge for guests with their own transportation. While lodging at this wonderful lodge, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes.
        If you want seats to city's best entertainment, you can get help through the lodge's ticket service and tours. The lodge even offers a fireplace for a warm atmosphere on chilly nights. The lodge's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
        The lodge is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
        Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The lodge provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The lodge also provides guests with a coffee or tea maker in some rooms.
        The Bala's Holiday Chalet also provides toiletries and towels in bathrooms for select rooms.


        Dining and things to do

        Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the lodge. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. The Bala's Holiday Chalet caters to its guests varied dietary restrictions with cuisine types such as halal available.
        If you're truly selective about eating, you'll be grateful for the in-house BBQ facilities available here.
        The Bala's Holiday Chalet offers wonderful recreational facilities for guests to enjoy. In a competitive mood? Get sporty with your travel group or other guests at the golf course on site and hiking trails in the lodge. Have some relaxing fun with family and friends at the library.


        Around the property

        This is your chance to explore all that Cameron Highlands has to offer. The most well-known nearby local attraction is Big Red Strawberry Farm which is located just about 2.1 km away. Engage in the city's best art at Time Tunnel Museum located 2.8 km away, where you can learn about the local art scene and buy original works.


        Reasons to stay here

        Rooms here are cheaper than 85% of accommodations in the city.
        This lodge's food and dining score higher than 95% of accommodations in the city.
        Room comfort is said to be outstanding here, scoring higher than 92% of accommodations in the city.

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        Amenities and facilities
        Good
        Facilities

        6.6

        Most talked about facilities

        Housekeeping

        36 mentions

        Food & Dining

        22 mentions

        Breakfast

        21 mentions

        View

        20 mentions

        Languages spoken

        • English
        • Malay

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Billiards
        • Garden
        • Golf course [on-site]
        • Hiking
        • On-site entertainment
        • Ticket services
        • Tours

        Cleanliness and safety

        • Body thermometer
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Face coverings on staff
        • First aid kit
        • Free face masks
        • Hand sanitizer
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Rooms sanitized between stays
        • Safe dining setup
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • BBQ facilities
        • Coffee shop
        • Kitchen
        • Restaurant [halal]
        • Restaurants

        Services and conveniences

        • Concierge
        • Contactless check-in/out
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Fireplace
        • Ironing service
        • Laundry service
        • Library
        • Luggage storage
        • Meeting/banquet facilities
        • Postal service
        • Safety deposit boxes
        • Smoke-free property
        • Smoking area
        • Terrace

        For the kids

        • Family room

        Land sports

        • Golf course (within 3 km)

        Access

        • Check-in/out [express]
        • Check-in/out [private]
        • Check-in [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Security [24-hour]

        Getting around

        • Car park [free of charge]
        • Shuttle service

        Available in all rooms

        • Coffee/tea maker
        • Desk
        • Free bottled water
        • Non-smoking
        • Satellite/cable channels
        • Shower
        Food and dining
        Breakfast options
        • American
        • Continental
        • Halal
        Restaurants on site

        British Indian Restaurant

        • Cuisine: American, Asian, Indian
        • Menu: Buffet
        Location
        Lot 55,Main Road,Tanah Rata, Tanah Rata, Cameron Highlands, Malaysia, 39000
        Very good
        Location

        7.9

        Airports

        • Sultan Azlan Shah Airport (IPH)
          32.5 km 1.8 hour drive
        • Sultan Abdul Aziz Shah Airport (SZB)
          151.7 km

        Public transportation

        • Tanah Rata Bus Station
          1.0 km

        Hospital or clinic

        • Hospital Tanah Rata
          870 m

        Convenience store

        • 7 Eleven
          2.1 km

        Cash withdrawal

        • ATM
          880 m
        What's nearby

        Popular landmarks

        • Agro Technology Park in MARDI
          1.6 km
        • Cameron Highlands Trail No. 10
          1.7 km
        • Sam Poh Temple
          1.9 km
        • Raju Hill Strawberry Farm
          2.0 km
        • Big Red Strawberry Farm
          2.2 km
        • Cameron Bharat Tea Estate
          2.6 km
        • Time Tunnel Museum
          2.9 km
        • Cameron Highlands Butterfly Garden
          4.7 km
        • Mossy Forest
          5.1 km
        • Cameron Lavender
          6.3 km

        Nearby landmarks

        • YZ Strawberry Farm
          500 m
        • Forestry Department
          550 m
        • Golf Course Brinchang
          610 m
        • Joe's Fitness Gym Cameron Highlands
          730 m
        • Food market
          820 m
        • Parking Lot, Pangsapuri Telekom
          840 m
        • Sultan Ahmad Shah Golf Club
          840 m
        • Cameron Bharat Plantation Sdn Bhd
          870 m
        • Hospital Tanah Rata
          870 m
        • Cameron Highlands Trail No. 3
          880 m
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-1 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 2-4 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 5 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-in until23:59
        • Check-out until12:00
        • Reception open until21:30

        Extras

        • Breakfast charge (unless included in room price)45 MYR

        The property

        • Non-smoking rooms/floorsyes
        • Number of restaurants1
        • Number of rooms 35
        Property announcements

        Guests are required to pay Cukai Kelestarian (Sustainability Tax) of MYR 3.00 per room per night, as required by the Pahang State Government. This amount is not included in the room rate and will be paid directly to the hotel.

        Reviews of The Bala's Holiday Chalet from real guests

        Provided by verified guests of Agoda
        7.2
        /
        10
        Cleanliness7.0
        Facilities6.6
        Location7.9
        Room comfort and quality6.5
        Service7.4
        Value for money7.1
        High score for Cameron Highlands
        Rating
        9+ Exceptional (150)
        8-9 Excellent (123)
        7-8 Very Good (193)
        6-7 Good (139)
        <6 Below Expectation (316)
        Time of the year
        Mar - May (195)
        Jun - Aug (259)
        Sep - Nov (201)
        Dec - Feb (266)
        All guests (1,574)
        All room types
        All languages

        Show reviews that mention 

        Showing 921 verified guest comments
        12345
        9.7
        Exceptional
        Xiao from Singapore
        Couple
        Deluxe
        Stayed 3 nights in December 2011

        Nostalgic quiet hotel”

        Rustic charm of old English boarding school

        We were really disappointed with Cameron Highlands, especially Tanah Rata, which was basically an overcrowded tourist trap selling plastic things. Bala's Chalet helped make it a lot more tolerable. The room was much cleaner than expected from the reviews we read here. There was a musky smell but it was to be expected from the climate and building materials. Just 5mins of opening the window and the smell was gone.

        Reviewed December 26, 2011

        See room deals

        10.0
        Exceptional
        Nicole from United States
        Solo traveler
        Deluxe
        Stayed 10 nights in June 2020

        Charming, clean and amazing staff! ”

        I went to Cameron Highlands for a long stay of 10 days. Bala's felt like a home away from home. The location is perfect, quiet up on a hill but nearby everything. (even walking distance to Tanah Rata: 15 min.) The owners live on site so you can expect a friendly conversation from time to time. The staff is lovely and very professional. The surroundings are serene and well kept. The place was super clean. The only thing to remeber is, Cameron Highlands gets quite chilly and there is no heat inside the rooms so remember to pack layers!

        Reviewed July 09, 2020

        See room deals

        9.2
        Exceptional
        Farrah from Malaysia
        Family with young children
        Family Suite
        Stayed 2 nights in August 2019

        Exceptional”

        Between Genting and Cameron Higlands, it's always a no brainer to where the whole family would opt going. Nature beats everything else every time. And in Cameron we would always choose cottage lodging. Tried all 3: Smoke House, Lake House & Bala's Chalet. All 3 are more or less the same. But we love Bala's the most. Why? 1. It's connected to nature, you could walk around the compound and the upper part is off the main road. So you get that country cottage living feeling here. 2. Lots and lots of flowers and greens too. Creepers, bell like blooms. Juts name it, they have it all. 3. secret gardens everywhere 4. It's owned by Mr Bala that gives that personal touch that chain hotels won't be able to provide. Indeed a personality he is. Honestly I believe he is a character from Enid Blyton or Harry Potter that magically popped out from the book

        Reviewed August 20, 2019

        See room deals

        8.3
        Excellent
        Zulkeflli from Malaysia
        Family with young children
        Family Suite (4 Adults)
        Stayed 1 night in February 2011

        Great location & comfortable family rooms”

        Good service with smiling faces. The scones were delicious and the best of all my children love the place.

        my family and i had a wonderful stay at bala's holiday chalet. the children were so satisfied that they would want to stay for another day. cameron highland always a great place for family holiday and with bala's holiday chalet, the travelling effort to cameron highland seems enjoyable.

        Reviewed February 16, 2011

        See room deals

        9.2
        Exceptional
        Syarafina from Malaysia
        Family with young children
        Executive Suite
        Stayed 1 night in November 2018

        Beautiful exterior ! ”

        Planters Country Hotel (Bala's Chalet) is a good value for money, its exterior is breathtaking! The colonial look suits Cameron's chill weather very well. Staffs were also nice and accommodating. Requested a room close to the lobby as we were taking an elderly and they fulfilled it. Our executive suite was located right behind the entrance. (Previous reviews mentioned having to hike up flights of stairs to their rooms which might be true, there were rooms located up the hill from where the lobby is. Stairs looked pretty steep too.) Definitely not a 'hotel' if you're looking for a place with room service etc. For example, ironing facility is only provided at a common area. Place looked and felt a bit eerie at night but overall, a good and cosy place to stay !

        Reviewed November 04, 2018

        See room deals

        Dear Ms Syarafina, Glad to hear that you had a pleasant stay in our hotel. Thank You very much and we appreciate it. Hope to see you again. Regards, Mr. Johanan

        Responded November 07, 2018
        The Bala's Holiday Chalet
        10.0
        Exceptional
        Dietmar from Germany
        Couple
        Deluxe
        Stayed 3 nights in August 2020

        Perfect Stay”

        The Balas is a perfect stay for your Vacation at the Cameron Highlands. Because of the nice and beautiful Location! The Room nice and big. Thank you to the lovely Housekeeping Team Sri and Rhanda. Big thank you to the good Soul Uday the Gardener. He is a nice Gay! Jimmy he make our stay perfect too. He look for his Guests very good! Thank you Jimmy! Last but not least. The Chef Nathan and his Assist. Raj celebrate us a very delicious Breakfast and Dinner. This was perfect. Both of them cook with love. That's why we want really say to all the Very friendly Staff there. You Guy's, make our stay at the Balas Chalet perfect! Thank you so much!

        Reviewed August 31, 2020

        See room deals

        Dear Dietmar, Thank you for your positive vibes and we are pleased that you found value and hospitality during your stay. Hope we can serve you again in future. Be safe. Best regards, Jay

        Responded September 30, 2021
        The Bala's Holiday Chalet
        9.2
        Exceptional
        Vamshi from India
        Family with young children
        Family Suite
        Stayed 3 nights in November 2018

        Great location and ambience”

        It was a pleasant stay for us at Bala's Chalet this week and we thoroughly enjoyed our time at the place. The service is exceptional and kitchen in particular were great in providing us with customised food items to ensure our kid's needs were met. Charan in kitchen staff especially took great care of us in our time. Bala's special scones with masala tea is a must have delicacy at the hotel!!

        Reviewed November 08, 2018

        See room deals

        8.4
        Excellent
        Elaine from Singapore
        Group
        Executive Suite
        Stayed 2 nights in November 2017

        Excellent”

        Beautiful surroundings and charming colonial-style architecture. The owner Mr Bala was enthusiastic in catering to our every need, and was a very warm and welcoming presence. The 8-person suite that we booked was very value-for-money, however, it is worth noting that the bathroom facilities were a bit basic. The sink did not have a drain and instead flowed across the bathroom floor into the shower, hence making tooth brushing and washing inconvenient. Furthermore, the water heating system is a bit fickle, and in the cold highland climate this can lead to freezing showers. There is also nowhere to hang any clothing and the shelf for bath products is small, which seems inadequate for a room housing so many people. However, there is also much to praise about this property. They have a hearty in-house breakfast, shuttle bus services and convenient access to Tanah Rata and other areas in the highlands. It is worth the trip for the romantic view of the garden.

        Reviewed May 25, 2018

        See room deals

        9.2
        Exceptional
        Nadia from Malaysia
        Family with young children
        Family Suite (4 Adults)
        Stayed 1 night in August 2017

        Traveled with family of 5 and we enjoyed it!”

        Traveled with kids aging 14, 11 and 9. We were given the room that sits across the garden with a bench on our small entrance. Cozy room. Garden was refreshing. Staffs and its owner were very helpful and accommodating. Especially when our car broke down during our stay. They helped us get back on our way by helping out with the local workshop. Good deeds. Very good deeds. Note: Workshops in Cameron open during weekends. Apart of that, we had no issue with the bathroom. Although the toilet works but no hot water or quite minimal of it. So we kept boiling hot water to bathe in. We had a good time staying there and would repeat our stay if we can manage another trip to Cameron Highlands again.

        Reviewed October 11, 2017

        See room deals

        8.0
        Excellent
        TAU from Malaysia
        Couple
        Deluxe
        Stayed 1 night in July 2018

        British Victoria style. Comparable with smokehouse”

        Strategic location. 5 mins to tanah rata. 5 mins to cameron highland resort to have high tea. 6 mins to brinchang night market. 15 mins to brinchang steamboat. 5 mins to abang strawberry farm in parit fall. Took so many nice photos at the hotel compound. But why breakfast is not included? Overall experience is 80% though. Will recommend to friends and family.

        Reviewed July 16, 2018

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        8.7
        Excellent
        Sachiko from Philippines
        Couple
        Deluxe
        Stayed 2 nights in February 2012

        Great place for stress "detoxifying".”

        Calm and peaceful atmosphere. Great location near town.

        Set on the hill overlooking Tanah Rata, the chalet is a perfect place for relaxation. Lounging in the garden in the afternoon in a perfectly calm setting was really a sensation to be immersed in. Don't forget to close the windows in the day time if you don't want your room to really be very cold at night. Nights are almost freezer-like. Definitely enjoyed our stay at this location!

        Reviewed February 16, 2012

        See room deals

        8.0
        Excellent
        Pham from Vietnam
        Family with teens
        Deluxe
        Stayed 2 nights in September 2013

        It was an enjoyable stay in Bala's holiday chalet ”

        Nice view , nice staff and service.

        We have 6 persons my husband and I , my old parents and 2 childrens and we all like Bala's holiday chalet. The room are quite big and the scenary is fanstactic. However it was a bit humid in the room because of the weather . Mr Bala is very nice to us and he provided free bus to go to town and pick up when we finished shopping. The hotel is very owsome and we hope to come again in near future.

        Reviewed September 16, 2013

        See room deals

        8.7
        Excellent
        Fong from Malaysia
        Couple
        Suite 2 adults
        Stayed 1 night in April 2014

        Perfect cottage like hotel”

        Design, great for a quiet retreat, close to nature

        Do not expect fans or aircons for this hotel. Cameron highlands is cold at night and this hotel make use of this to offset the normal heat in Malaysia. Without the fan or air conditioners, it was a first few time in my life I experience such quietness. I could hear my own heartbeat at night. The rooms are spacious and clean. The garden and the building itself is a beauty and you can marvel at the plants that seems to creep out of every crevice of the building. The owner of the hotel is also an expert in nearby hiking trails and activities, and he is more than willing to share his experience. The only downside (which is actually an upside as well) of this place is that the location, despite being beside the main road, is actually quite hidden. A new signboard pointing out the location would be awesome for first timers. (And no, googling the location will not help).

        Reviewed May 26, 2014

        See room deals

        8.8
        Excellent
        Mary from Brunei Darussalam
        Couple
        Deluxe
        Stayed 6 nights in December 2018

        We love it here! Great staff & location!”

        The staff was incredibly accommodating and helpful. They helped us with navigating, lifts and all our travel questions. We absolutely loved our stay and hope to return. Our only comments would be the sheets could have been cleaner (we found hair in them), and we werent sure if breakfast was provided and it was never really explained properly although we assumed the toast/coffee/tea was free of charge. Mr. Nathan is an incredible host and cook, Carol and Yoda were also extremely helpful. Thank you! Also, best scones in Cameron Highlands!

        Reviewed December 22, 2018

        See room deals

        8.7
        Excellent
        syed from Malaysia
        Family with young children
        Family Suite (4 Adults)
        Stayed 2 nights in October 2012

        Lovely Hotel”

        The old english bunglow

        For captivating elegance, nothing tops the facade of this hotel, with its English courtyard, white sash windows, carved marble pediments, and roof topped with chimneys and gilded weather vanes. If it seems lifted from a Rembrandt painting, that's because this hotel's celebrated city-center site has a long and varied history: it was built in 1936 as a school, then went on to house the offices of the British army offivers. After being rezoned by Bala, it became their home-away-from-home. The guest rooms here feature traditional-luxe furniture, fine fabrics, and quiet hues, plus every manner of business mod con. The Bridges, the newly refurbished bright and spacious restaurant mural and some of the most stylish English dishes in Tanah Rata. The glorious garden is also a great place to enjoy afternoon tea.

        Reviewed November 08, 2012

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        8.4
        Excellent
        NAZARITA from Malaysia
        Couple
        Suite 2 adults
        Stayed 1 night in November 2019

        Love the short stay”

        I have been here a few times. Brought my husband for the first time, we spent our anniversary celebration. But so sad we only managed to spend a night. The Bala's Holiday Chalet is a great romantic escape from the city, highly recommended.

        Reviewed December 02, 2019

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        9.6
        Exceptional
        Arooj from Malaysia
        Couple
        Superior - 2 Adults
        Stayed 2 nights in January 2020

        The only way to go to Cameron Highlands”

        Many people go to Cameron highlands yet noone recognizes it when I take pictures from around this place. It captures the best of Cameron highlands, it looks like an old english dreamy garden plopped in the middle of mountains. Everytime I take someone here with me it has taken their breath away. Make sure to walk around and explore the place, it is such a treat:)

        Reviewed January 13, 2020

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        8.0
        Excellent
        Viktor from Malaysia
        Couple
        Superior - 2 Adults
        Stayed 2 nights in November 2018

        Very good”

        Location: Located halfway between Brinchang and Tanah Rata, the location is very convenient. We paid for a taxicab to bring us around which was about RM15 one way or RM120 for 4 hours. We did not realize the hotel had a shuttle service, and we definitely regret not better utilizing it. Room: The room is slightly small, but just enough space for two people. It has a TV which has hdmi hidden on the back, so we had some difficulty locating it. The toilet was clean but tiny, shower was in good working condition during our stay. However the toilet was unable to flush, and we had to use the bucket instead. IMPORTANT: our toilet door did not have door handles which led to us frequently being locked. Please install door handles on the bathroom. Otherwise, it's a decent room. Restaurant: Bad experience with the western menu, chicken was raw on the inside but dry on the outside. In contrast, the fried rice was excellent. Staff and overall service: Staff are very courteous and helpful.

        Reviewed November 07, 2018

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        Dear Mr Victor, Thank You for taking the time to review and update us, in areas which we can improve. We appreciate it. We will work to improve the service to serve you better. Hope to see you again. Regards Mr. Johanan

        Responded November 07, 2018
        The Bala's Holiday Chalet
        7.0
        Very good
        SAYAK from India
        Couple
        Deluxe
        Stayed 1 night in April 2011

        Lovely chalet in picturesque Cameron Highlands”

        Location, Ambience, Picture perfect setting

        bala's chalet is located in a quiet corner of tanah ratah...close to the tanah ratah market (they have a shuttle service) and brinchang town (the town closer to the beautiful batu brinchang). the wonderful english cottage-styled ambience set in the picturesque cameron highlands makes you want to leave everything and sit back with a cuppa and scones..admiring the clouds rolling over the hills!!! we were there for only one night but have already made up our minds to come back for a longer stay next time we are in malaysia!!!

        Reviewed April 26, 2011

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        8.4
        Excellent
        Muhammad from Malaysia
        Group
        Family Suite (4 Adults)
        Stayed 1 night in March 2018

        Great Hotel ”

        Best location in Cameron Highlands for a relaxing hotel. It is clean, but there were ants crawling on walls inside the room and a bee entered our room. but thankfully managed to catch it with an empty bottle and released it outside. But i dont really mind it since it is very close to the trees and flowers where i find mesmerizing. The owner, Mr. Bala is such a welcoming owner. He chatted with us for a bit before our breakfast. the breakfast hall is lovely, the scones are amazing especially when it is still hot. The air over there is just amazing. hope this helps others to try.

        Reviewed March 12, 2018

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