The Alana Hotel Surabaya
With a wide range of services catered to both business and leisure travelers, The Alana Hotel Surabaya makes sure you get the best out of your stay.
The Alana Hotel Surabaya provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Surabaya can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Alana Hotel Surabaya.
In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice. You can also get small travel items and sundries at the convenience stores without having to leave the The Alana Hotel Surabaya. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at The Alana Hotel Surabaya, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Alana Hotel Surabaya is ready to serve your most specific needs. A selection of food types including kosher and halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at The Alana Hotel Surabaya. Warm up at the end of the day with a visit to the hot tub and sauna. The many offerings at The Alana Hotel Surabaya ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Alana Hotel Surabaya gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's dart board, ping-pong table and yoga room. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.
Around the property
With its convenient location, the hotel offers easy access to all Surabaya has to offer. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 6.1 km away.
Reasons to stay here
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 88% of other options in the city.
This accommodation beats more than 98% of competition in the city on room comfort.
Excellent Suite ”
Everything is awesome. It is less than 30min drive to the airport, less than 10min drive to Royal Plaza mall. The only problem is the spoilt window blind in the shower. Fantastic bathtub with a view overlooking the city. However, it cannot be wind up.
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Alana Hotel is very comfy”
The room is big enough to carry my roadbike and all the equipment. Nice and very comfort bed
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Recomended”
Hotel budget minimalis pelayanan maksimal..so nice...good..
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Excellence ”
everything just Good
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Nice”
Overall oke. I like it
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very satisfied”
the hotel is giving me to feeling of a 5 star. worth every penny spent
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I Underestimate it ”
Since I book this Hotel for transit purposes , I'm not expecting too much for it's facilities, services, and other things , but it turns out this hotel give us more than an overnight bed. We saw it has a very strategical location, it has a great breakfast, cake shop, and a decent facilities. BUT, please do something with your parking lot ramp, not all driver comfortable with that ramp.
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OK”
I was in the hotel not more than 16 hours, so I did not check around the hotel. I forgot to ask for connecting rooms, and they did not have any. They tried to provide the closest possible but still a bit far. The room was good, it was pretty neat and big. The breakfast was ok. Value for money is good. Staff is very attending as well.
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Good hotel with a great bakery shop”
Good hotel as it is value for money. However, the staff is not friendly and the room needs a better cleaning work
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Value for money”
Room big and clean, have 2 toilet and free minibar.
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Nice Hotel ”
Stay here for one night to attend the event which is in this hotel. Value for Money, clean, and not too far to airport.
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Value for Money”
We stay for one night and check in late, the food for the kitchen was good with decent price. we love it. Morning breakfast not so bad but really need to have bigger place coz it's very crowded. One problem with this hotel is parking lot. it's so small and very crowded that is hard to even find a parking spot, they manage with valet service but can take a bit time since it's very crowded in sunday morning. overall not a bad one (room is nice, food is quiet good) , but we will consider other hotel with better parking lots next time.
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Very good”
good place good location, although it can be improved by much cleaner areas in the hotel.
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Near From Airport”
Near from Airport, spacious room but looked so Old
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Great choice”
I ask for another complimentary such as coffee and creamer. They give me a bunch. That is beyond expectation where usually we only get as we requested (e.g. 2/3 sachets)
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Cleanliness need to be improved”
I stayed in corner suite, the room was big and nice, the facility was complete. the children can run in the room, the view was great. but the room will look better if the carpet did not in red color (please change the color) but the toilet had a lot of problems, the sewer keep stuck even the hotel already fix it, the sink also stuck at the beginning (we check there was lot of hair in the sewer), fortunately there was 2 toilet in the room, so we can use the other one.
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Questionable hotel. ”
The air condition in my room was not working properly, and the hotel staff can't solve the problem nor offering another room. A couple from my group went to have a massage in this hotel, and my friend was offered to have 'happy ending' service while it is clearly that he came with his wife. So, I am wondering what kind of hotel it is.
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Good location for me”
Close to royal plaza, quite new building but it’s looks lack in maintenance. The condition didn’t reflect it’s a new building. Love the food. So much variation. Towel and linen really need to upgrade. The towel really looks sad. Staff very friendly makes you feel homey
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Nice Cleaning condition”
Good Breakfast & Room Condition Good.... But My room was a room connected to the next room. I could hear the sound of the next room and it was noisy.
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Above average”
the hotel should change the galss window. It is a bit dirty and foggy and event the window was closed, we can still hear sound from outside. It is noisy because across the street is busy train track
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