The Alana Hotel Surabaya
With a wide range of services catered to both business and leisure travelers, The Alana Hotel Surabaya makes sure you get the best out of your stay.
The Alana Hotel Surabaya provides the best in services and amenities to help make guests feel comfortable. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Surabaya can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at The Alana Hotel Surabaya. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the The Alana Hotel Surabaya. Smoking may only take place in restricted designated areas.
Guestrooms are fitted with all the amenities you need for a good night's sleep. To enhance your stay, some rooms at the hotel come with air conditioning. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms. You may be assured to know that a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.
Dining and things to do
Wake up with no worries at The Alana Hotel Surabaya, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. The Alana Hotel Surabaya is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out bar for some in-house nighttime fun.
Throughout the day, you can enjoy the activities offered at The Alana Hotel Surabaya. Warm up at the end of the day with a visit to the massage, hot tub, spa and sauna. The many offerings at The Alana Hotel Surabaya ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool. The poolside bar at The Alana Hotel Surabaya gives you a great reason to spend more time in your swimsuit.
With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's dart board, ping-pong table and yoga room. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area. You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.
Around the property
With its convenient location, the hotel offers easy access to all Surabaya has to offer. Your journey through Surabaya can be completed with a short shopping stop at Tunjungan Plaza located 6.1 km away.
Reasons to stay here
This hotel's facilities score higher than 88% of accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 98% of accommodations in the city.
This accommodation beats more than 98% of competition in the city on room comfort.
The best hotel in Surabaya ”
The Alana Hotel in Surabaya is the best hotel for me. It is located in a position that is half way between the Surabaya Juanda airport and the city center. The room is quite comfortable. It has big mirrors, very confortable bed with lots of pillows, a confortable couch with a vey well defined table. The window is very big with the possibility of enjoying the view of the city. The tv offers lots of channel, from Indonesian to English and more. Wifi in the room is very fast on my opinion if compared with others hotel. The breakfast downstairs is really tasty: it offers Indonesian cousine, western cousine as well. Great location and great value for money.
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HOTEL MUNGIL dg kamar luas”
Its awesome over night at Alana b4 back to Jakarta from Batu. I took suite room n has nice sunset view of Surabaya city. Alana has good service from indoor pool, breakfast menu n their staff hospitality. Alana close to Juanda airport. Easy to get some food at their surrounding area. Great hotel. Thanks Alana.
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A very pleasant stay”
I was staying with my wife in Alana to visit my parents house in surabaya. The stays was really pleasant. We love the food, the cleanliness and the location of the hotel. The facility is okay for such a business hotel. We will definitely consider to come back again when we have chance
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Awesome!”
It was awesome. We really happy we decided to stay in Alana. It was our honeymoon. We love everything about this hotel, even the cake and pralines in the patisserie! They were delicious. The only downside of this hotel is the swimming pool. Although it has a nice view (it's located on the 6th floor), it's really cold and windy. Even the sauna, which located in front of the swimming pool doesn't help much, the sauna wasn't as hot as a sauna supposed to be. Otherwise, it's a really nice hotel, we love the bedroom -- the pillows are super comfortable, the channels on the TV, the bathroom also super nice (love the glass wall), and the amazing and responsive staffs. Love it and we'll definitely come back.
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Excellent hotel”
Like every time I have the opportunity to get in Surabaya I always come to this Hotel. The location is great: half way between the city and the airport. The hotel itself is extremely well maintained and clean. All the personal are polite, serviceable and helpful. The room that I am provided are big, at least 25 sqm. The atmosphere in the room is very relaxing, everything is well designed; there is a wide table with a lamp located close to the window, a nice fridge with free minibar snack. The bed is big and confortable with lots of pillows. The TVs offers multi variety of channels of multiple languages. The restaurant and delivery service in the room is open from morning to late in the night. There is a Swimming pool indoor very nice with a gym and a sauna. The is as well a massage room with cheap prize. The breakfast downstairs is very good, it offers a lot of different foods, Indonesian and western food.
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Nice and tidy”
Like every time I have the opportunity to get in Surabaya I always come to this Hotel. The location is great: half way between the city and the airport. The hotel itself is extremely well maintained and clean. All the personal are polite, serviceable and helpful. The room that I am provided are big, at least 25 sqm. The atmosphere in the room is very relaxing, everything is well designed; there is a wide table with a lamp located close to the window, a nice fridge with free minibar snack. The bed is big and confortable with lots of pillows. The TVs offers multi variety of channels of multiple languages. The restaurant and delivery service in the room is open from morning to late in the night. There is a Swimming pool indoor very nice with a gym and a sauna. The is as well a massage room with cheap prize. The breakfast downstairs is very good, it offers a lot of different foods, Indonesian and western food.
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Hotel with great service”
Like every time I have the opportunity to get in Surabaya I always come to this Hotel. The location is great: half way between the city and the airport. The hotel itself is extremely well maintained and clean. All the personal are polite, serviceable and helpful. The room that I am provided are big, at least 25 sqm. The atmosphere in the room is very relaxing, everything is well designed; there is a wide table with a lamp located close to the window, a nice fridge with free minibar snack. The bed is big and confortable with lots of pillows. The TVs offers multi variety of channels of multiple languages. The restaurant and delivery service in the room is open from morning to late in the night. There is a Swimming pool indoor very nice with a gym and a sauna. The is as well a massage room with cheap prize. The breakfast downstairs is very good, it offers a lot of different foods, Indonesian and western food.
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Hotel with great view”
Like every time I have the opportunity to get in Surabaya I always come to this Hotel. The location is great: half way between the city and the airport. The hotel itself is extremely well maintained and clean. All the personal are polite, serviceable and helpful. The room that I am provided are big, at least 25 sqm. The atmosphere in the room is very relaxing, everything is well designed; there is a wide table with a lamp located close to the window, a nice fridge with free minibar snack. The bed is big and confortable with lots of pillows. The TVs offers multi variety of channels of multiple languages. The restaurant and delivery service in the room is open from morning to late in the night. There is a Swimming pool indoor very nice with a gym and a sauna. The is as well a massage room with cheap prize. The breakfast downstairs is very good, it offers a lot of different foods, Indonesian and western food.
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Hotel with great breakfast ”
Like every time I have the opportunity to get in Surabaya I always come to this Hotel. The location is great: half way between the city and the airport. The hotel itself is extremely well maintained and clean. All the personal are polite, serviceable and helpful. The room that I am provided are big, at least 25 sqm. The atmosphere in the room is very relaxing, everything is well designed; there is a wide table with a lamp located close to the window, a nice fridge with free minibar snack. The bed is big and confortable with lots of pillows. The TVs offers multi variety of channels of multiple languages. The restaurant and delivery service in the room is open from morning to late in the night. There is a Swimming pool indoor very nice with a gym and a sauna. The is as well a massage room with cheap prize. The breakfast downstairs is very good, it offers a lot of different foods, Indonesian and western food.
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Great location”
Like every time I have the opportunity to get in Surabaya I always come to this Hotel. The location is great: half way between the city and the airport. The hotel itself is extremely well maintained and clean. All the personal are polite, serviceable and helpful. The room that I am provided are big, at least 25 sqm. The atmosphere in the room is very relaxing, everything is well designed; there is a wide table with a lamp located close to the window, a nice fridge with free minibar snack. The bed is big and confortable with lots of pillows. The TVs offers multi variety of channels of multiple languages. The restaurant and delivery service in the room is open from morning to late in the night. There is a Swimming pool indoor very nice with a gym and a sauna. The is as well a massage room with cheap prize. The breakfast downstairs is very good, it offers a lot of different foods, Indonesian and western food.
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Nice location”
Like every time I have the opportunity to get in Surabaya I always come to this Hotel. The location is great: half way between the city and the airport. The hotel itself is extremely well maintained and clean. All the personal are polite, serviceable and helpful. The room that I am provided are big, at least 25 sqm. The atmosphere in the room is very relaxing, everything is well designed; there is a wide table with a lamp located close to the window, a nice fridge with free minibar snack. The bed is big and confortable with lots of pillows. The TVs offers multi variety of channels of multiple languages. The restaurant and delivery service in the room is open from morning to late in the night. There is a Swimming pool indoor very nice with a gym and a sauna. The is as well a massage room with cheap prize. The breakfast downstairs is very good, it offers a lot of different foods, Indonesian and western food.
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Awesome hotel”
Like every time I have the opportunity to get in Surabaya I always come to this Hotel. The location is great: half way between the city and the airport. The hotel itself is extremely well maintained and clean. All the personal are polite, serviceable and helpful. The room that I am provided are big, at least 25 sqm. The atmosphere in the room is very relaxing, everything is well designed; there is a wide table with a lamp located close to the window, a nice fridge with free minibar snack. The bed is big and confortable with lots of pillows. The TVs offers multi variety of channels of multiple languages. The restaurant and delivery service in the room is open from morning to late in the night. There is a Swimming pool indoor very nice with a gym and a sauna. The is as well a massage room with cheap prize. The breakfast downstairs is very good, it offers a lot of different foods, Indonesian and western food.
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Good for take a rest”
This hotel is very recommended hotel to stay in Surabaya. Price affordable with cozy room, very comfortable and clean. The way the staff served the guest was very polite and nice. Thats why every time I come to Surabaya, I prefered to stay in this hotel. Keep the good performance!
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I can rest and sleep well ....superb”
I enjoy staying at The Alana, besides the comfortable and nice hotel with the affordable price, the location not only close to the airport but also close to the office. My only suggestion is to strengthen the internet signal in the room.
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Club Room”
I was not aware of the letter which mentioned about Complimentary Hi Tea. Since I booked from Agoda, as explained to me, I was not entitled to those items that was mentioned at the Alana's website. I only noticed the letter when I wanted to check out and saw the letter on the coffee table. I would suggest that Alana mentioned about these complimentary items in future upon check in so that the occupants know what to expect during the stay. The buffet breakfast was great..more juices available and more choices of Indonesian food as compared to the Western delights. The sambal kicap is nice.. To go to nearby mall and toko you can take a taxi ride. Going from Alana the traffic flow was still acceptable, but not for the opposite.
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newest hotel in town”
I like stay in Alana hotel caused near to industrial area, airport and easy acces to toll gate. this hotel still new and price is affordable. Alan have nice bathroom and large room size. I will come to Alana again in my next visit to Surabaya
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Very friendly”
This hotel is very comfort and clean...the location is near a central shooping and culinary spot...the staff is so friendly and nicely the four star hotel in surabaya...i hope this hotel more more best and the chozen a round the trveler at surabaya...enjoy the night
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Better for Solo travelers and couples”
Pros: 1) Very friendly and professional staff. 2) Rooms spacious and comfortable. 3) Nice pool area and weights room with full time personal trainer. 4) Starbucks and KFC just around the corner. Cons: 1) Suite rooms are open plan with no real doors or partitions and not idea for families with young children. 2) Apart from the swimming pool area there aren't really any recreational areas for children to play safely. 3) The breakfast was not really good enough,given that the Alana is part of the Aston group. Area seemed a little dirty and the breakfast items were not inspiring. Having said this, if one was a solo traveler or a couple the internet is great, there is a 24 hour dining lounge with large screen TV and close to Surabaya airport. Hope this gives other something to consider if traveling with families.
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Excellent service”
It was a great stay with my parents. The service was great, very friendly staffs, breakfast tastes good, not very far from mall and airport too. We booked a club room with an extra bed and alana have our room upgraded to suite since the extra bedcouldn't fit in. Thank you for your excellent service.
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Awesome!”
This was my second stay at Alana, still found it awesome! The room is spacious, wifi service was fast, and free vallet service! Fyi, the parking area wasn't easy to access so I recommend to use vallet service if you bring any car.
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