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The Alana Hotel & Conference center, Sentul City by ASTON
The Alana Hotel & Conference center, Sentul City by ASTON
The Alana Hotel & Conference center, Sentul City by ASTON
The Alana Hotel & Conference center, Sentul City by ASTON
The Alana Hotel & Conference center, Sentul City by ASTON
The Alana Hotel & Conference center, Sentul City by ASTON
The Alana Hotel & Conference center, Sentul City by ASTON

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8.7

Excellent

727 reviews

727 reviews

View24
Breakfast19
Housekeeping17
See map

9

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Mount Gede Pangrango National Park 1.4 km
Botani Square 7.4 km
Kuntum Farmfield 7.6 km
Bogor Botanical Gardens 8.1 km
Bogor Palace 8.3 km
Museum Zoologi 8.7 km
Halimun Salak National Park 9.2 km
The Jungle Waterpark 10.2 km
Pura Parahyangan Agung Taman Sari Gunung Salak 17.8 km
Nangka Waterfall 18.7 km
Nearby landmarks
Sentul Highland Golf Club 580 m
Sentul Highlands Outdoor Swimming Pool 660 m
Teratai 1.1 km
Jungleland Adventure Theme Park 1.2 km
Taman Budaya Sentul City 1.2 km
Mount Gede Pangrango National Park 1.4 km
Mount Pancar Hot Spring 1.5 km
Giritirta Hot Spring and Spa 1.5 km
Aeon 2.3 km
Giant Extra Sentul 2.6 km
2021

The Alana Hotel & Conference center, Sentul City by ASTON

Jl. Ir.H.Juanda No 76 Sentul City , Bogor, Sentul, Bogor, Indonesia, 16810 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Sentul part of Bogor, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Bogor Botanical Gardens. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent view

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Luggage storage

Cash withdrawal

This property is in high demand!

3 travelers have booked today.

Value for money8.5
Location rating9.0
Nearest airportHalim Perdanakusuma International Airport (HLP)
Distance to airport35.4 km

Rooms available at The Alana Hotel & Conference center, Sentul City by ASTON

Suite
...
  • Room size: 54 m²/581 ft²
  • Outdoor view
  • 1 king bed or 1 queen bed
Enter dates to see prices
Deluxe
...
  • Room size: 26 m²/280 ft²
  • Outdoor view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Pool View
...
  • Room size: 26 m²/280 ft²
  • Pool view
  • 1 king bed or 2 single beds
Enter dates to see prices
New Year Package at President Suite Room
...
  • Room size: 58 m²/624 ft²
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New Year Package at Suite Room
...
  • Room size: 54 m²/581 ft²
Enter dates to see prices
Suite(1 Double Bed)
...
  • Room size: 54 m²/581 ft²
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Presidential Suite
...
  • Room size: 108 m²/1163 ft²
  • 2 king beds
Enter dates to see prices
room
...
    Enter dates to see prices
    Double Room Suite
    ...
      Enter dates to see prices
      DOUBLE PANORAMIC
      ...
        Enter dates to see prices

        Frequently asked questions

        What time is check-in and check-out at The Alana Hotel & Conference center, Sentul City by ASTON?

        Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

        How do I get to The Alana Hotel & Conference center, Sentul City by ASTON?

        The Alana Hotel & Conference center, Sentul City by ASTON is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 700000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, The Alana Hotel & Conference center, Sentul City by ASTON has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease.

        Is breakfast offered at The Alana Hotel & Conference center, Sentul City by ASTON?

        Start your mornings right, with the continental and buffet breakfast options offered at The Alana Hotel & Conference center, Sentul City by ASTON. A selection of food types including full american and asian breakfast options is available for guests. There's an additional charge of 171429 IDR for adults and 85000 IDR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

        What are my dining options at The Alana Hotel & Conference center, Sentul City by ASTON?

        The Alana Hotel & Conference center, Sentul City by ASTON features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and asian. Dishes are served in buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

        Can special events be hosted at The Alana Hotel & Conference center, Sentul City by ASTON?

        You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at The Alana Hotel & Conference center, Sentul City by ASTON. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

        Can business events be hosted at The Alana Hotel & Conference center, Sentul City by ASTON?

        On-site venues and convenient event services make The Alana Hotel & Conference center, Sentul City by ASTON an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 428 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

        What is the smoking policy at The Alana Hotel & Conference center, Sentul City by ASTON?

        The Alana Hotel & Conference center, Sentul City by ASTON does not permit smoking in any of its rooms, but allows smoking in designated areas.

        What restaurants are nearby The Alana Hotel & Conference center, Sentul City by ASTON?

        Restaurants including Floating Market Ah Poong, Ah Poong Sentul Restaurant and Tumbar Jinten are popular in The Alana Hotel & Conference center, Sentul City by ASTON’s neighborhood which is known as Sentul.

        What are popular attractions near The Alana Hotel & Conference center, Sentul City by ASTON?

        Guests at The Alana Hotel & Conference center, Sentul City by ASTON can easily visit Taman Budaya Sentul City, Mount Pancar Hot Spring and Masjid Muammar Qadafi located in the Sentul area.

        What popular natural sightseeing spots are close to The Alana Hotel & Conference center, Sentul City by ASTON?

        The Alana Hotel & Conference center, Sentul City by ASTON is located in the Sentul area, which is famous for natural sightseeing destinations such as Mount Gede Pangrango National Park.

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        Explore the neighborhood

        What people love about The Alana Hotel & Conference center, Sentul City by ASTON

        • 8

          Very good
          Staff 

          "Service staff of the hotel was very kindness."

          insan

          |

          September 12, 2022

        • 10

          Exceptional
          Staff 

          "Hommy hotel with helpfull staff."

          ika

          |

          September 1, 2022

        • 8

          Very good

          "Comfortable bed and pillow."

          agus

          |

          August 27, 2022

        Property ranking|Compared to 379 Bogor properties
        See all rankings
        Location score
        9/10
        Couples review score
        8.9/10
        Service score
        9/10
        Cleanliness score
        8.9/10
        Better than
        93
        %
        of Bogor properties
        Better than
        93
        %
        of Bogor properties
        Better than
        92
        %
        of Bogor properties
        Better than
        92
        %
        of Bogor properties
        Overall rating:

        8.7

        Excellent
        727 reviews
        Cleanliness
        8.9
        Facilities
        8.7
        Location
        9.0
        Read all reviews >
        What travelers say they love:
        The hotel has everything you would expect from a 4-star faci...
        Hardjanto from Singapore
        Couple
        More about The Alana Hotel & Conference center, Sentul City by ASTON

        More about The Alana Hotel & Conference center, Sentul City by ASTON

        The Alana Hotel & Conference center, Sentul City by ASTON

        It's time for an adventure-filled holiday! Explore Bogor with a stay at The Alana Hotel & Conference center, Sentul City by ASTON. The Alana Hotel & Conference center, Sentul City by ASTON puts numerous activities at your fingertips, with its convenient location just 8.1 km from the Bogor Botanical Gardens.
        The Alana Hotel & Conference center, Sentul City by ASTON offers impeccable service and all the essential amenities to travelers. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. Parking is available and free, provided by the hotel for guests with their own transportation.
        While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
        Smoking is restricted to the designated smoking areas.
        Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The hotel provides air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a coffee or tea maker in some rooms.
        The Alana Hotel & Conference center, Sentul City by ASTON also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


        Dining and things to do

        Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
        The Alana Hotel & Conference center, Sentul City by ASTON offers wonderful recreational facilities for guests to enjoy. Pamper and indulge yourself with a visit to the massage and spa. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
        For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


        Around the property

        Visit the sights and local attractions of Bogor during your stay at the hotel. If you're seeking more rugged adventures after your stay, consider Kuntum Farmfield located 7.5 km away for rustic experiences and outdoor discoveries. The most well-known nearby local attraction is Bogor Palace which is located just about 8.3 km away.


        Reasons to stay here

        Past guests rate facilities here higher than 93% of the city's accommodation.
        This hotel stands above the rest with a cleanliness score that beats 92% of accommodations in the city.
        This hotel scores higher than 92% of accommodations in the city for its location.

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        Amenities and facilities
        Excellent
        Facilities

        8.7

        Most talked about facilities

        Breakfast

        13 mentions

        Swimming Pool

        11 mentions

        Food & Dining

        10 mentions

        Internet

        1 mention

        Languages spoken

        • English
        • Indonesian

        Accessibility

        • Wheelchair accessible

        Internet access

        • Free Wi-Fi in all rooms!
        • Internet services
        • Wi-Fi in public areas

        Things to do, ways to relax

        • Fitness center
        • Massage
        • Spa
        • Swimming pool [indoor]
        • Swimming pool [outdoor]

        Cleanliness and safety

        • Anti-viral cleaning products
        • Body thermometer
        • Breakfast takeaway service
        • Cashless payment service
        • Daily disinfection in all rooms
        • Daily disinfection in common areas
        • Doctor/nurse on call
        • Face coverings on staff
        • First aid kit
        • Guest rooms seal after sanitization
        • Hand sanitizer
        • Hotel room service app
        • Hot water linen and laundry washing
        • Hygiene certification
        • Individually-wrapped food options
        • Physical distancing of at least 1 meter
        • Protective screens in common areas
        • Room sanitization opt-out available
        • Rooms sanitized between stays
        • Safe dining setup
        • Sanitized kitchen and tableware items
        • Staff trained in safety protocol
        • Sterilizing equipment
        • Temperature check for guests and staff

        Dining, drinking, and snacking

        • Bar
        • Coffee shop
        • Kitchen
        • Poolside bar
        • Restaurants
        • Room service [24-hour]

        Services and conveniences

        • Air conditioning in public area
        • Cash withdrawal
        • Concierge
        • Contactless check-in/out
        • Currency exchange
        • Daily housekeeping
        • Dry cleaning
        • Elevator
        • Food delivery
        • Laundry service
        • Luggage storage
        • Meeting/banquet facilities
        • Smoke-free property
        • Smoking area

        For the kids

        • Swimming pool [kids]

        Access

        • CCTV in common areas
        • Check-in [24-hour]
        • Exterior corridor
        • Front desk [24-hour]
        • Non-smoking rooms
        • Pets allowed
        • Security [24-hour]

        Getting around

        • Airport transfer
        • Car park [free of charge]
        • Car park [on-site]
        • Valet parking

        Available in all rooms

        • Air conditioning
        • Balcony/terrace
        • Closet
        • Clothes dryer
        • Clothes rack
        • Coffee/tea maker
        • Desk
        • Free bottled water
        • Hair dryer
        • Hypoallergenic
        • In-room safe box
        • Mirror
        • Private bathroom
        • Satellite/cable channels
        • Shower
        • Sleep comfort items
        • Slippers
        • Smoke detector
        • Socket near the bed
        • Soundproofing
        • Telephone
        • Toiletries
        • Towels
        • Trash cans
        Food and dining
        Breakfast options
        • Continental
        • Buffet
        Location
        Jl. Ir.H.Juanda No 76 Sentul City , Bogor, Sentul, Bogor, Indonesia, 16810
        Excellent
        Location

        9

        Airports

        • Halim Perdanakusuma International Airport (HLP)
          35.4 km
        • Soekarno-Hatta International Airport (CGK)
          56.1 km

        Public transportation

        • Baranangsiang Bus Terminal
          7.6 km
        • Batutulis
          8.3 km

        Hospital or clinic

        • Rumah Sakit EMC Sentul
          2.7 km

        Shopping

        • Botani Square
          7.4 km

        Cash withdrawal

        • ATM on-site
        What's nearby

        Popular landmarks

        • Mount Gede Pangrango National Park
          1.4 km
        • Botani Square
          7.4 km
        • Kuntum Farmfield
          7.6 km
        • Bogor Botanical Gardens
          8.1 km
        • Bogor Palace
          8.3 km
        • Museum Zoologi
          8.7 km
        • Halimun Salak National Park
          9.2 km
        • The Jungle Waterpark
          10.2 km
        • Pura Parahyangan Agung Taman Sari Gunung Salak
          17.8 km
        • Nangka Waterfall
          18.7 km

        Nearby landmarks

        • Sentul Highland Golf Club
          580 m
        • Sentul Highlands Outdoor Swimming Pool
          660 m
        • Teratai
          1.1 km
        • Jungleland Adventure Theme Park
          1.2 km
        • Taman Budaya Sentul City
          1.2 km
        • Mount Gede Pangrango National Park
          1.4 km
        • Mount Pancar Hot Spring
          1.5 km
        • Giritirta Hot Spring and Spa
          1.5 km
        • Aeon
          2.3 km
        • Giant Extra Sentul
          2.6 km
        Distances shown are straight-line distances on the map. Actual travel distances may vary.
        Property policies
        Children and extra beds

        Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

        All children are welcome.

        Infant 0-5 year(s)
        Stay for free if using existing bedding.
        Baby cot/crib available upon request
        Children 6-10 year(s)
        Stay for free if using existing bedding.
        If you need an extra bed, it will incur an additional charge.
        Guests 11 years and older are considered as adults
        Must use an extra bed which will incur an additional charge.
        Others
        • When booking more than 5 rooms, different policies and additional supplements may apply.
        Some helpful facts

        Check-in/Check-out

        • Check-in from14:00
        • Check-out until12:00

        Getting around

        • Airport transfer fee700000 IDR

        Extras

        • Breakfast charge (unless included in room price)171429 IDR

        The property

        • Number of restaurants1
        • Number of rooms 197

        Reviews of The Alana Hotel & Conference center, Sentul City by ASTON from real guests

        Provided by verified guests of Agoda
        8.7
        /
        10
        Cleanliness8.9
        Facilities8.7
        Location9.0
        Service9.0
        Value for money8.5
        High score for Bogor
        Rating
        9+ Exceptional (188)
        8-9 Excellent (48)
        7-8 Very Good (51)
        6-7 Good (12)
        <6 Below Expectation (21)
        Time of the year
        Mar - May (73)
        Jun - Aug (89)
        Sep - Nov (69)
        Dec - Feb (89)
        All guests (727)
        All room types
        All languages

        Show reviews that mention 

        Showing 320 verified guest comments
        12345
        10.0
        Exceptional
        Ella from Indonesia
        Family with young children
        Deluxe
        Stayed 2 nights in January 2020

        Fantastic short break with The Alana Sentul.”

        Staying at The Alana Sentul was really fantastic short break for us. The Hotel was really clean,even the parking area was so clean. All the staff were friendly anywhere you met the staff they greet you with smile and happy face. The room was clean and have spaces. The swimming pool looking so tempting but the weather is not so friendly for us to jump in. The breakfast buffet was absolutely great. The staff at the cooffee shop during breakfast are very attentive and friendly. The area around the hotel was easy exit and entry toll way . Alot of choices of Restaurant around. All over 2 thumbs up for The Alana. We will be back soon and bring more family . Keep up the good work.

        Reviewed January 12, 2020

        See room deals

        Dear Ella, Warmest greetings from The Alana Sentul! We deeply appreciate for your complimentary and I'm delighted to learn that you had an exceptional stayed with us. We look forward to welcoming you back in nearest future! Best Regards, Benny Irnaldy General Manager

        Responded January 25, 2020
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Tuan from Indonesia
        Family with young children
        Deluxe Pool View
        Stayed 1 night in June 2019

        The Best in Bogor”

        I booked this hotel for my parents and came over just to see how the hotel was. It was so surprising the hotel is well maintained. The rooms are huge and spacey with amazing view, location is great and the staffs are friendly. Nice pool and gym. My mom is very picky when it comes to food taste and cleanliness, but Alana Sentul nailed it. She was so happy and wanted to come back. I'd like also to recognize one of the staff in Alana Sentul works at the pool (pool attendant) his name is Anas, he is an asset for the property, he was friendly, helpful as well as went above and beyond.

        Reviewed June 16, 2019

        See room deals

        Dear Tuan, Warmest greetings from The Alana Sentul! It was such a pleasure to have you staying with us and I am delighted to know that you had an exceptional stay. Your kind words towards Anas shall be passed on to him. We are most certainly looking forward to welcome you back in the very near future! Best Regards, Daniel Hutagalung General Manager

        Responded July 12, 2019
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Marietha from Indonesia
        Couple
        Deluxe
        Stayed 2 nights in October 2020

        Great Hotel in Sentul”

        Large room, clean, i got view of Mount Salak and Pangrango. It was nice when i woke up in the morning and sitting at the balcony, i could breath with nature air freshly and nice view of those mountains. Safety with health protocol, and breakfast was good and delicious. We also had lunch and dinner at the resto. I really recommend this hotel and will come back again. The staffs were friendly esp. Mas Tommy at the restaurant.

        Reviewed April 10, 2021

        See room deals

        Dear Marietha, Warmest greetings from The Alana Sentul! We are very delighted to hear that you enjoyed your stay, Our room is made to resemble a comfortable, relaxing place where you can enjoy it as much as you enjoy your home. Your compliments towards Tommy and the Restaurant team shall be passed on to them. We are most certainly looking forward to welcoming you back in the very near future! Best Regards, Benny Irnaldy General Manager

        Responded April 21, 2021
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Shadrina from Indonesia
        Family with teens
        Deluxe Pool View
        Stayed 1 night in May 2021

        A good place for a staycation ”

        Totally rested from the hectic life, staying in the room most of the times except for having dinner and breakfast. The room was clean, the shower was exceptionally great (hot water ran well and the shower head poured out water strongly), and the room was clean. Five stars for the pillows, they're super comfortable that they drove us dozing off fast. Enjoyed the bar until it was closed. Overall, a great experience of staycation!

        Reviewed May 28, 2021

        See room deals

        Dear Shadrina, Warmest greetings from The Alana Sentul! I am beyond delighted to read of how much you enjoyed your stay with us, from the comfort and cleanliness of your room, to our cozy Vertical Lounge. We are most certainly looking forward to welcome you back in the nearest time as another memorable experience in our hotel awaits you ! Best Regards, Benny Irnaldy General Manager

        Responded May 29, 2021
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Jenita from Indonesia
        Couple
        Deluxe
        Stayed 2 nights in December 2021

        So satisfied with Alana Sentul 🤍”

        Stayed here during christmas holiday, and the checkin time doesn’t took so long! The staff all are friendly, Even they can accept my request for high floor with mountain view (to avoid mosque view and sound from mosque) and they also able to prepare complimentary for our short honeymoon staycation, (I only booked a standard room and request through agoda) omg thanks sahra & gita from gro team you did your job so well. The breakfast tasted good, and the place also near to ahpoong market can access through bridges prepared by alana. Definitely worth it, and will be back again to short staycation!

        Reviewed January 07, 2022

        See room deals

        Dear Jenita, Warmest greetings from The Alana Sentul! Thank you for trusting us to be part of your special moment, We are delighted to learn that you had an enjoyable and memorable stay. Your compliments towards Sahra and Gita shall be passed on to them, we look forward to see you again in the very near future! Best Regards, Benny Irnaldy General Manager

        Responded January 12, 2022
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        YOHANES from Indonesia
        Family with teens
        Deluxe
        Stayed 1 night in July 2022

        Recommended staycation hotel”

        Just 1 hour from Jakarta, The Alana is recommended hotel for short staycation. Staff are friendly. All the rooms are non smoking room, clean and has balcony. Swimming pool is large enough. Breakfast is delicious and has may food variation. All is beyond of my expectation actually. Great !! 👍

        Reviewed July 10, 2022

        See room deals

        Dear Yohanes, Warmest greetings from The Alana Sentul City, Thank you for choosing The Alana Sentul and stay with us, and share the experiences during the stay. We are delighted because we can give some interesting memories for you and family, and we hope you will comeback and enjoy our service for many times. Best regards, Benny Irnaldy General Manager

        Responded July 16, 2022
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Renata from Indonesia
        Couple
        Deluxe
        Stayed 2 nights in April 2021

        A nice place to staycation”

        During pandemic we really have to be selective to find a place for staycation. I personally feel The Alana is a nice place to stay, the staff are really friendly and helpful. The room and other areas are also clean. The location is near the Tol Jagorawi makes it more pleasant.

        Reviewed April 07, 2021

        See room deals

        Dear Renata, Warmest greetings from The Alana Sentul! Thank you for sharing your experience during stay with us, We are delighted to learn that you had an exceptional stay. We are most certainly looking forward to welcoming you back in the very near future! Best Regards, Benny Irnaldy General Manager

        Responded April 21, 2021
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        MIA from Indonesia
        Family with teens
        Deluxe
        Stayed 1 night in May 2021

        Prokes✅ Clean✅Friendly Staff✅”

        this is our first staycation while pandemic, we’re so glad that the hotel is very clean, and hotel running health protocols quiet good👌🏻, mostly the staff are friendly and we got the room as our requested - mountain view 👌🏻 thank you so much for the hospitality and services the alana sentul👍🏻👍🏻👍🏻

        Reviewed May 19, 2021

        See room deals

        Dear Mia, Warmest greetings from The Alana Sentul City! Thank you for staying with us and we really appreciated that you rated us with the highest score through Agoda survey. We are very happy to hear that your first staycation while pandemic was so enjoyable with our friendly staff and the room facilities. We look forward to welcoming you again in the near future. Kind regards Benny Irnaldy General Manager

        Responded May 20, 2021
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Priscilla from Indonesia
        Family with young children
        Deluxe Pool View
        Stayed 2 nights in June 2019

        Great place for family”

        A very nice hotel , with beautiful view , wide pool area and clean. The room is very clean , hotel staff also very polite and always ask how can they serve us better. The only thing need to add is pizza on kids menu

        Reviewed July 02, 2019

        See room deals

        Dear Priscilla, Warmest greetings from The Alana Sentul! Thank you for sharing your feedback during your recent stay with us and I am delighted that you had an enjoyable and memorable stay with us. We are most certainly looking forward to welcome you back in the very near future as another memorable experience awaits you and your family! Best Regards, Daniel Hutagalung General Manager

        Responded July 12, 2019
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Ardo from Indonesia
        Family with young children
        Deluxe
        Stayed 1 night in September 2020

        Exceptional”

        Nice mountain view. Great food. Nice and clean swimming pool. Room service and housekeeping were quick to respond upon my request. by the way, hot water for the shower was unstable.

        Reviewed September 28, 2020

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        Dear Ardo, Warmest greetings from The Alana Sentul! Thank you for the perfect score. We are delighted to learn that you had an enjoyable time. In the other side we do apologize regarding hot water issue in the room. We will look into it and ensure rectification is done to avoid similar occurrence. Once again thank you for your feedback, we look forward to welcoming you back soon! Best Regards, Benny Irnaldy General Manager

        Responded November 08, 2020
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Ardo from Indonesia
        Family with young children
        Deluxe
        Stayed 1 night in October 2020

        Exceptional”

        It was my second time spending my nights at The Alana. My family loved all of it, especially the swimming pool, the meals, the mountain view. At that time, the hotel seemed to be full vacancies, but the staff still provided their best services. Hopefully, in my next visit, all elevators function well, especially at check-out time.

        Reviewed November 01, 2020

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        Dear Ardo, Warmest greetings from The Alana Sentul! It was such a pleasure to have you staying with us and I am glad to learn that you had an enjoyable time. In the other side kindly be informed that our new grand elevator is operating now and it is more comfortable and properly manage. We hope to see you again soon! Best Regards, Benny Irnaldy General Manager

        Responded November 08, 2020
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Endro from Indonesia
        Family with teens
        Deluxe
        Stayed 2 nights in January 2020

        Nice hotel”

        It is nice hotel with good facility and breakfast. Room is clean and very close to food court, there is a direct walking bridge from hotel to food court area.

        Reviewed March 08, 2020

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        Dear Endro, Warmest greetings from The Alana Sentul! Thank you for the five star review! We are delighted to learn you had an exceptional stay . We hope to see you again in the very near future! Best Regards, Benny Irnaldy General Manager

        Responded March 10, 2020
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Muhammad from Indonesia
        Family with young children
        Deluxe
        Stayed 1 night in May 2022

        Very good for family with young children”

        The hotel view is very nice. You could see mountains near the hotel. The air is very good. Facilitation for children is great and the pool is big and amazing. It is all great for my kids

        Reviewed July 11, 2022

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        Dear Muhammad, Warmest greetings from The Alana Sentul City! Thank you for sharing your feedback during your recent stay with us, I am delighted to hear that our service and facilities exceeded your expectations. We are most certainly looking forward to welcoming you and family back in the very near future! Best Regards, Benny Irnaldy General Manager

        Responded July 16, 2022
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Firzie from Indonesia
        Family with young children
        Deluxe Pool View
        Stayed 1 night in September 2021

        Alana never fail to amaze me”

        This is my second visit to Alana. 1st time with my office and second time with my family after trekking in sentul area. The hotel service is amazing, the price per night is reasonable, great food and ambience. Will definitely consider to go back again someday.

        Reviewed October 27, 2021

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        Dear Firzie, Warmest greetings from The Alana Sentul City! Thank you for sharing your feedback during your recent stay with us, I am delighted to know that our service and facilities could exceed your expectations. We are most certainly looking forward to welcoming you and family back soon! Best Regards, Benny Irnaldy General Manager

        Responded October 29, 2021
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Ardo from Indonesia
        Family with young children
        Deluxe
        Stayed 1 night in October 2020

        Exceptional”

        The staffs were very friendly and always ready to help, even beyond my expectation. One time, my car broke down due to a flat tire. I came to the receptionist and asked for help. Not awhile, they sent their staff to help me change the flat tire. Thank you.

        Reviewed November 01, 2020

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        Dear Ardo, Warmest greetings from The Alana Sentul! I was delighted to read that you enjoyed all aspects of your stay especially our staff that went above and beyond to ensure that you felt cared for during your time spent with us. We hope to see you again in the very near future! Best Regards, Benny Irnaldy General Manager

        Responded November 08, 2020
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        lia from Indonesia
        Family with young children
        Deluxe
        Stayed 1 night in December 2018

        VERY NICE”

        its a very nice hotel and brand new, I stayed there on December 2018. the pool was nice, the breakfast also. my only concern was the elevator is too cramp. overall it was a very nice place to stay.

        Reviewed April 17, 2019

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        Dear lia, Warmest greetings from The Alana Sentul! Thank you for five star review! I am glad to know that you had an enjoyable stay with us. In addition, please be informed that the elevator capacity is one of our concern. Currently we had plan to upgrading the elevator, just have to find a suitable time. Once again thank you for your feedback, we look forward to welcome you back in the very near future! Best Regards, Daniel Hutagalung General Manager

        Responded May 06, 2019
        The Alana Hotel & Conference center, Sentul City by ASTON
        9.6
        Exceptional
        Nurzurani from Indonesia
        Family with young children
        Deluxe
        Stayed 2 nights in August 2019

        Excellent with minor improvement”

        Location was convenient, right across Ah Poong market, and only 300mt from Andalusia mosque. Room size & facilities were excellent, ATM inside hotel, swimming pool was nice with 3 little shacks at one end of the deeper pool (1,2mt). Breakfast buffet was excellent, even had cotton candy for kids, and instant noodle food truck was particularly popular among guests. Burger at in-room dining was tasty too. Suggest to improve cable TV quality. Signal kept breaking off throughout our 2 nights stay. We lost TV signal roughly every 3 minutes, for 3-7 seconds. This was annoying, so, suggest to rectify immediately.

        Reviewed August 12, 2019

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        Dear Nurzurani, Warmest greetings from The Alana Sentul! It’s a wonderful experience to have you with us and We are glad to learn that the good aspects of your visit outweigh the not so good. Thank you for highlighting the TV channel issue. We will look into it and ensure rectification is done to avoid similar occurrence. Once again thank you for your feedback, we hope to see you again soon! Best Regards, Benny Irnaldy General Manager

        Responded September 18, 2019
        The Alana Hotel & Conference center, Sentul City by ASTON
        9.6
        Exceptional
        magdalena from Indonesia
        Family with young children
        Deluxe
        Stayed 2 nights in March 2021

        Staycation in Sentul”

        We stayed for 2 nights in deluxe room. The room is spacious with extra balcony outside, so the fresh air keep on flowing into your room. The staff was friendly and helpful. The location is near Ah Poong food court so you can just walk by to get your lunch or dinner. The swimming pool was huge but during the weekend it was really crowded. A bit scary during this pandemic, I think it will be great if the management apply the rules of limitation and rotation of guest so social distancing still can be applied. Overall we had a great experience during our stay and will surely come back for our next holiday

        Reviewed May 17, 2021

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        Dear magdalena, Warmest greetings from The Alana Sentul! Thank you for sharing your experience during your recent stay with us, I am glad to know that you had an enjoyable time. In addition we took note your feedback regarding health protocols, Rest assured The Management has brought it up for further discussion to give a better experience for our guests. Once again thank you for your feedback, we hope to see you again soon! Best Regards, Benny Irnaldy General Manager

        Responded May 17, 2021
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        Ridwan from Indonesia
        Solo traveler
        Deluxe
        Stayed 1 night in October 2020

        Good Exp at Alona”

        I gmhave very good experience stay at alona, very clean room, good breakfast

        Reviewed November 01, 2020

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        Dear Ridwan, Warmest greetings from The Alana Sentul! It was such a pleasure to have you staying with us and I am delighted to learn that our service and facilities could meet your expectations. We look forward to welcoming you back soon! Best Regards, Benny Irnaldy General Manager

        Responded November 08, 2020
        The Alana Hotel & Conference center, Sentul City by ASTON
        10.0
        Exceptional
        James from Singapore
        Group
        Deluxe
        Stayed 1 night in December 2020

        Hotel with Quality Services will eveything”

        Love Alana hotel for its 5 star service. With activities and amenities packed into this hotel, pamper yourself but don't break the bank.

        Reviewed December 12, 2020

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        Dear James, Warmest greetings from The Alana Sentul! Thank you for sharing your experience during your recent stay with us and I am delighted to learn that you had an enjoyable and memorable stay. We are most certainly looking forward to welcome you back in the very near future! Best Regards, Benny Irnaldy General Manager

        Responded January 22, 2021
        The Alana Hotel & Conference center, Sentul City by ASTON
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