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Thao Minh New Star Hotel
Thao Minh New Star Hotel
Thao Minh New Star Hotel
Thao Minh New Star Hotel
Thao Minh New Star Hotel
Thao Minh New Star Hotel
Thao Minh New Star Hotel

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7

Very good

70 reviews

70 reviews

See map

8.6

Excellent

Location rating score

Excellent location
Parking
FREE
Nearby landmarks
Quay So 30 m
TUE SAN Pharmacy 200 m
Pharmacy TUE SAN 200 m
Than Thuong - fruits & Pho 200 m
Cat Ba Ferry Station 210 m
Cat Ba CT Mart Supermarket 230 m
Cat Ba Climbing 250 m
Cat Ba Port 410 m
Cat Ba Bay Viewpoint and Monument 420 m
Artillery Marker Viewpoint 540 m

Thao Minh New Star Hotel

No. 197, 1/4 Street, Catba town, Haiphong City, Cat Ba Town Beach, Cat Ba Island, Vietnam, 8431 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Cat Ba Town Beach part of Cat Ba Island, this property puts you close to attractions and interesting dining options. As an added bonus, restaurant is provided on-site to conveniently serve your needs.

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Highlights

Front desk [24-hour]

Private beach

Complimentary WIFi in all rooms

Currency conversion service

A/C

Facilities

Bicycle rental

Valet parking

Pets allowed

Shuttle service

Private beach

Complimentary WIFi in all rooms

Front desk [24-hour]

Check-in/out [express]

Value for money7.0
Distance to city center14.3 km
Location rating8.6

Rooms available at Thao Minh New Star Hotel

Very good
Room comfort & quality

7.5

VIP Room
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 1 double bed
Enter dates to see prices
Superior Twin bed
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
Deluxe Twin Bed
...
  • Room size: 25 m²/269 ft²
  • Sea view
  • 2 double beds
Enter dates to see prices
Triple - 3 Single Beds
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 3 single beds
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Standard Twin or Double
...
  • Room size: 20 m²/215 ft²
  • Non-smoking
  • 2 single beds
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Guest Room with Panoramic View
...
    Enter dates to see prices
    Standard Room (No Window)
    ...
      Enter dates to see prices
      Superior Room (no window)
      ...
        Enter dates to see prices
        Room Assigned on Arrival
        ...
          Enter dates to see prices
          Deluxe Twin Room (No Window)
          ...
            Enter dates to see prices

            Frequently asked questions

            Does Thao Minh New Star Hotel have a hot tub?

            Thao Minh New Star Hotel does not have a hot tub.

            What time is check-in and check-out at Thao Minh New Star Hotel?

            Check-in is from 01:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

            How do I get to Thao Minh New Star Hotel?

            A stay at Thao Minh New Star Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Thao Minh New Star Hotel has a car park that's close to the hotel. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Cat Ba Island with private transportation, the hotel can arrange car rental for you.

            Is breakfast offered at Thao Minh New Star Hotel?

            Adults can enjoy breakfast offered with an additional charge of 25000 VND if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

            What are my dining options at Thao Minh New Star Hotel?

            Thao Minh New Star Hotel features 2 on-site restaurants for your dining convenience.

            What is the smoking policy at Thao Minh New Star Hotel?

            Thao Minh New Star Hotel does permit smoking in some areas and is not 100% smoke-free.

            What restaurants are nearby Thao Minh New Star Hotel?

            Thao Minh New Star Hotel’s neighborhood is Cat Ba Town Beach which includes popular restaurants such as Bakery - Bread and Cakes, Family bakery and Huong Cang Restaurant.

            What are popular attractions near Thao Minh New Star Hotel?

            Thao Minh New Star Hotel’s location in the Cat Ba Town Beach neighborhood makes it close to famous attractions including Cat Ba Climbing.

            What popular beaches are close to Thao Minh New Star Hotel?

            Thao Minh New Star Hotel’s Cat Ba Town Beach neighborhood also includes Cat Ba Beach and Tung Thu Beach.

            What popular natural sightseeing spots are close to Thao Minh New Star Hotel?

            Thao Minh New Star Hotel’s nearby natural sights include Place for camping on the wild beach located in the same Cat Ba Town Beach area.

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            Explore the neighborhood

            What people love about Thao Minh New Star Hotel

            • 9.6

              Exceptional

              "Good Wifi."

              Laura

              |

              November 6, 2018

            • 8

              Very good
              Location

              "The hotel is on the main drag and close to all the many restaurants and places that can arrange outings to the fabulous islands."

              Bruce

              |

              November 2, 2018

            • 8

              Very good

              "The Thao Minh also has a restaurant and can arrange excursions."

              Bruce

              |

              November 2, 2018

            Property ranking|Compared to 197 Cat Ba Island properties
            See all rankings
            Room comfort score
            7.5/10
            Location score
            8.6/10
            Room size
            26 sqm.
            Value for money score
            7/10
            Better than
            92
            %
            of Cat Ba Island properties
            Better than
            85
            %
            of Cat Ba Island properties
            Bigger than
            80
            %
            of Cat Ba Island properties
            Better than
            76
            %
            of Cat Ba Island properties
            Overall rating:

            7

            Very good
            70 reviews
            Cleanliness
            6.9
            Facilities
            5.9
            Location
            8.6
            Read all reviews >
            More about Thao Minh New Star Hotel

            More about Thao Minh New Star Hotel

            Thao Minh New Star Hotel

            All offerings provided by Thao Minh New Star Hotel help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Car hire and shuttle services provided by the hotel make exploring Cat Ba Island even more convenient. For guests arriving by car, parking is provided free of charge.
            Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Thao Minh New Star Hotel.
            For guests who would like to smoke, the designated smoking areas are available.
            A range of amenities is offered in guestrooms at Thao Minh New Star Hotel. Enjoy your stay even more at the hotel, knowing that some selected rooms include blackout curtains and air conditioning. Some rooms at Thao Minh New Star Hotel are available with design features like a balcony or terrace. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
            Don't worry about being thirsty as a refrigerator and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and bathrobes available in some guest bathrooms.


            Dining and things to do

            Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
            A day in will be as fun as a day out with ranges of recreational activities offered at Thao Minh New Star Hotel. A beach that's accessible right from the hotel puts you close to the ocean during your stay. A relaxing end to every day is possible with a visit to the salon, located right in the hotel. Beat the hot weather with cooling water activities like fishing, snorkeling and diving.
            Fun in the water is easy with aquatic activities available, like canoes. Challenge your travel group members or other guests to competitive fun, with the hotel's hiking trails. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.


            Reasons to stay here

            Find rooms here that are cheaper than 96% of all other options in the city.
            Guests who stayed at this hotel have scored it higher than 84% of accommodations in the city.
            According to guests who stayed here, this hotel's room comfort is rated higher than 92% of other accommodations in Cat Ba Island.

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            Amenities and facilities
            Review score
            Facilities

            5.9

            Most talked about facilities

            Breakfast

            4 mentions

            View

            4 mentions

            Housekeeping

            4 mentions

            Internet

            1 mention

            Languages spoken

            • English
            • Vietnamese

            Internet access

            • Complimentary WIFi in all rooms
            • Wi-Fi in public areas

            Things to do, ways to relax

            • Canoeing
            • Diving
            • Fishing
            • Garden
            • Hiking
            • Private beach
            • Snorkeling
            • Ticket services
            • Tours

            Dining, drinking, and snacking

            • Bar
            • Coffee shop
            • Restaurants
            • Room service [24-hour]

            Services and conveniences

            • Concierge
            • Currency conversion service
            • Daily cleaning
            • Disabled facilities
            • Dry cleaning
            • Elevator
            • Hair salon
            • Ironing service
            • Laundry service
            • Luggage storage
            • Meeting/banquet facilities
            • Safety deposit boxes
            • Smoking area

            For the kids

            • Family room
            • Kids meal

            Access

            • Check-in/out [express]
            • Check-in/out [private]
            • Fire extinguisher
            • Front desk [24-hour]
            • Pets allowed
            • Security [24-hour]

            Getting around

            • Car park [free of charge]
            • Car park [nearby]
            • Rental car
            • Shuttle service
            • Valet parking

            Sports equipment rental

            • Bicycle rental

            Available in all rooms

            • A/C
            • Complimentary drinking water
            • Desk
            • Fan
            • Non-smoking
            • Satellite/cable channels
            • Shower
            • Toiletries
            • Wi-Fi [complimentary]
            Food and dining
            Breakfast options
            • American
            • Asian
            • Continental
            Location
            No. 197, 1/4 Street, Catba town, Haiphong City, Cat Ba Town Beach, Cat Ba Island, Vietnam, 8431
            Excellent
            Location

            8.6

            Property policies
            Children and extra beds

            Extra beds vary by room. Please check each room's capacity for details.

            All children are welcome.

            Children 0-5 year(s)
            Stay for free if using existing bedding.
            If you need an extra bed, it will incur an additional charge.
            Guests 6 years and older are considered as adults
            Must use an extra bed which will incur an additional charge.
            Others
            • When booking 6 or more rooms, special policies may apply.
            Some helpful facts

            Check-in/Check-out

            • Check-in from13:00
            • Check-out until12:00
            • Reception open until12:00

            Getting around

            • Distance from city center14.3 km

            Extras

            • Breakfast charge (unless included in room price)25000 VND

            The property

            • Number of bars/lounges1
            • Number of floors11
            • Number of restaurants2
            • Number of rooms 38
            • Year property opened1997
            • Most recent renovation2013

            Parking

            • Daily parking fee0 VND

            Reviews of Thao Minh New Star Hotel from real guests

            Provided by verified guests of Agoda
            7.0
            /
            10
            Cleanliness6.9
            Facilities5.9
            Location8.6
            Room comfort and quality7.5
            Service6.8
            Value for money7.0
            High score for Cat Ba Island
            Rating
            9+ Exceptional (16)
            8-9 Excellent (4)
            7-8 Very Good (10)
            6-7 Good (8)
            <6 Below Expectation (16)
            Time of the year
            Mar - May (23)
            Jun - Aug (15)
            Sep - Nov (8)
            Dec - Feb (8)
            All guests (70)
            All room types
            All languages

            Show reviews that mention 

            Showing 54 verified guest comments
            123
            10.0
            Exceptional
            Jonah from United States
            Family with teens
            Triple - 3 Single Beds
            Stayed 4 nights in December 2013

            Excellent value and great customer service”

            Friendly staff, comfort and affordable

            We usually like providing pros and cons of every place we stayed at but we have to say that we were quite impressed with the service and the value we received at Thao Minh New Star Hotel . We stayed here for 4 days and We were very happy with the facilities of this hotel. The beds are very comfortable, the flat screen tv has English channels, the towels are very soft...After traveling through Vietnam for about 2 months I can honestly say that the staff goes the extra mile to pleased you in every single area you may need help. All the furniture in the bedroom is completely new. Another great plus was having an electric kettle in the bedroom, we got to use it at least twice a day to make tea and coffee. We have been traveling for 6 months non stop and we have can say that the owner/manager has done a really good job getting everything needed to keep this hotel above standard. One of the sweetest things we got from management at our departure was a Christmas present...what a nice touch! Overall, We have had one of the best experience staying at this hotel. We would encourage anyone that looks for good quality of beds,great customer service and excellent location.

            Reviewed December 25, 2013

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            7.7
            Very good
            Jonathan from United Kingdom
            Couple
            Deluxe Twin Bed
            Stayed 4 nights in May 2014

            A decent hotel at a reasonable price”

            Great central location only a minutes walk from the pier and close to local restaurants. The hotel is right on the front strip of Cat Ba Town. The hotel was clean, quiet, modern.

            Our stay at Thao Minh New Star was just what we wanted. A decent hotel at a reasonable price. The staff are polite and friendly and very helpful. The room was modern and well maintained, with wi-fi and cable TV (including some English channels). There was always hot water and the rooms were made up daily, usually accompanied by a nice plate of complimentary fruit. The locations if great. Lovely view of the harbour from our room and as it's right on the front strip in Cat Ba town, easy walking access to restaurants, transports, tour booking etc... The restaurant wasn't very good, but there are so many other places nearby to choose from that it really wasn't a problem. I'd happily stay here again. This time I was travelling with a friend, but I would happily choose this hotel when coming to Cat Ba with my family and children.

            Reviewed May 28, 2014

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            7.3
            Very good
            Edwin from Canada
            Couple
            VIP Room
            Stayed 4 nights in March 2015

            Central bay front location”

            Sea view

            Thao Minh is located on the bay front in the town centre. We had the top floor room with lovely big balcony looking over the entire bay. The room was a nice size but could have benifited from a little more scrubbing and dusting. The hotel was doing some renovating so the contruction dirt likely did not help. The staff and owner were nice but the real stand out was the girl on the front desk, Lananh. It was off season on Cat Ba so it was quiet and layed back, we really enjoyed our stay on the island.

            Reviewed March 24, 2015

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            9.6
            Exceptional
            Tamizh
            Group
            Standard Twin or Double
            Stayed 1 night in December 2019

            Comfortable stay with Sea View 😃”

            The hotel is located opposite to the cat co sea line with a beautiful view both at sunset and night..The food served at the restaurant is good but it is not complimentary. Staff are friendly but they do not speak English, it’s advisable to use translate apps for communication if required. There are number of travel agencies , bike rentals and restaurants in and around the hotel and it’s a definite plus. Also the cat co beaches are 1.5kms away from this place. We had a comfortable stay. Cheers 🥂 Tandy

            Reviewed January 11, 2020

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            10.0
            Exceptional
            Hieu from Vietnam
            Couple
            Deluxe Twin Bed
            Stayed 1 night in April 2015

            "This Hotel made our stay an absolute pleasure."”

            Clean,Like home,Excellent service

            Everything The breakfast is lovely, you can have different styles of food there. Besides, the service is very impressing, if I come Cat Ba again I will definitely stay in this hotel again :)

            Reviewed April 20, 2015

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            8.0
            Excellent
            Bruce from Canada
            Couple
            Deluxe Twin Bed
            Stayed 3 nights in October 2018

            Very good”

            We had the most amazing view from our 7th floor window/balcony (if you can count a 2'x2' area as a balcony!). The harbour with all its ships was awe-inspiring! The hotel is on the main drag and close to all the many restaurants and places that can arrange outings to the fabulous islands. The Thao Minh also has a restaurant and can arrange excursions.

            Reviewed November 02, 2018

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            10.0
            Exceptional
            Virginia from Spain
            Couple
            Stayed 1 night in May 2015

            Great hotel !!!”

            Customer services was really good and helpful. Also we found very cheap for the quality they provide and has buffet breakfast. Furthermore, the rooms are clean with daily service.

            Our experience in this hotel was better that we expected for the price. The staff was very kind anf helful all the time. The rooms are almost new and very clean and they clean the room daily providing new towells. They offer buffet breakfast include on the price. In addition, we have eTen severals times on the restaurant and we discovered fare prices with a good quality. It is a very confortBle and nice hotel there is no doubt. Therefore, I would recommended.

            Reviewed May 22, 2015

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            7.3
            Very good
            kayleigh from United Kingdom
            Couple
            Superior Twin bed
            Stayed 5 nights in August 2015

            Great location. ”

            Location, air con, big bed

            We stayed at Thao Minh 5 nights. The room was comfortable and our room was made up every day. Towels and toiletries were provided. It is a great location on the harbour and was very easy to get off the bus and you were basically there. There were some big ants and a cockroach but the hotel staff bought in someone to spray them. Breakfast is very functional, there is baguette, one fried egg, fried rice or noodles and coffee. Breakfast is served until 8.30 so we only made it once.

            Reviewed August 23, 2015

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            10.0
            Exceptional
            Wayland from United States
            Solo traveler
            Deluxe Double or Twin Room with Sea View
            Stayed 1 night in October 2020

            2 week stay”

            I stayed here for two weeks. If you get the large room, the stay is comfortable, but the if you get the small room, you will feel cramped. Make sure the room they give you match the photos and description of the booking. There is a room on the 10th floor with a balcony and a view of the bay. Get that room if you can. In the day time, you can walk to the flamingo or the hotel pearl of the orient for a nice coffee with a scenic view.

            Reviewed October 24, 2020

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            4.8
            Fabio from Italy
            Couple
            VIP Room
            Stayed 5 nights in March 2016

            Worst hotel during 4 weeks in vietnam”

            When we booked this hotel, we knew that Cat Ba island doesn't offer very good standards, so we knew that we couldn't expect much. But we haven't expected to be treated so disrespectfully and we left although we had already paid for a longer stay. When we arrived, I gave the receptionist our Agoda voucher with all the booking details and he started asking us how long we stay?! After that he just downgraded us to a lower category room and gave us the key without saying anything. When we got in the room, I noticed this and went down to change it. The receptionist had downgraded us from our room with a nice big balcony overviewing the bay (for which we had already paid) to a smaller one with a ridiculous small balcony because we are two guys and the better room has only one double bed. But finally we got the key to the "vip" room. The bathroom was the filthiest we have had during for weeks in Vietnam (and we have also been in homestays in the countryside): the floor was completely floated by cleaning and it was stained everywhere. The shower and its walls were mouldy and had the most disgusting tap I've ever seen. But the view was good and the room was decent, so we just cleaned the bathroom on ourself. Then we went down for eating something at the hotel restaurant: the food was ok but we had to search for the waitress again and again for ordering one more drink or just to get the bill, who was fooling around sitting on the street. The best was when we have been woken up at about 7am on the next morning. The walls are as thin as paper and you can imagine how it feels, when they start drilling and hammering in the room upon yours. Completely regardless of our sleep, they started at around 7am and stopped two hours later. The day after we woke up at about the same time due to the chambermaids shouting behind our door. We kindly asked them to be quite and the said they were sorry, but as we closed the door they started shouting again. This was also the day when we aske

            Reviewed April 09, 2016

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            6.0
            Joanne from Singapore
            Group
            Superior Twin bed
            Stayed 1 night in August 2014

            acceptable”

            located near popular dining place

            if you are looking for a place to have a good night rest after your sports activities at cat ba island, this can be a good place to rest.

            Reviewed September 01, 2014

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            9.2
            Exceptional
            Brandon from United States
            Group
            Standard Twin or Double
            Stayed 1 night in December 2018

            Very nice view right on the main strip”

            I stayed at this hotel on the night of the Vietnam vs Malaysia soccer game and the whole town was a big party, my only complaint was the spotty WiFi

            Reviewed December 20, 2018

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            8.7
            Excellent
            JULIE from France
            Couple
            Superior Twin bed
            Stayed 1 night in May 2015

            We enjoyed our stay, great view and nice staff!”

            Great location, lovely view, nice staff

            We supposed to stay 2 days and we finally stayed 6days. Very good location, we had air conditioning problems but they solve it very quickly. The staff is very nice, rooms clean and good enough for the price We recommend

            Reviewed May 26, 2015

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            6.7
            Good
            Lee from United Kingdom
            Couple
            Deluxe Twin Bed
            Stayed 2 nights in May 2015

            Good room, bad breakfast”

            Sea view, room size, comfort of bed.

            We payed for a deluxe twin room with sea view which was great, as other rooms had no windows. The room was big with two double beds, it was comfortable and clean and was it pretty good condition, however some of the lights didn't work but not a big issue. The staff were friendly, but the worst thing about it was the 'buffet' breakfast- it only runs from 6.30-8.30, which is not great of your on holiday to relax, and it is not a buffet, but a no choice option of one fried egg and a piece of bread wth no butter or jam ect. The coffee is sat there for hours and if they run out they don't make a fresh pot but fill it up with water. They have rice and noodles keeping warm over hot water but if you don't get there at 6.30 when they are made fresh they looks and smell awful! For the price of $17 a night this was a very poor breakfast. I was even refused butter when I asked for it in replacement for the fried egg! If they sort here breakfast out it would be much better place to stay.

            Reviewed May 21, 2015

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            7.0
            Very good
            Laura from Austria
            Couple
            Standard Twin or Double
            Stayed 3 nights in May 2015

            You get what you pay for”

            Comfortable beds, good location, seaView from room

            The rooms are totally okay for the price, but don't expect luxury. The rooms were clean enough but especially the bathroom was a bit dirty. The doors and windows don't protect you from outside- noises. During our stay there was a storm during the night. Electricity broke down and the emergency-aggregat, which was on our floor startet working very loudly. We had to put earplugs in to sleep at all. But still, the view is stunning und it's still good Value for the money!

            Reviewed May 12, 2015

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            7.3
            Very good
            Gerrit from Netherlands
            Couple
            Standard Twin or Double
            Stayed 1 night in April 2015

            Nice staff ; nice view”

            Friendliness of staff

            Nice little hotel on waterside. Friendly staff. Poor breakfast though. Pancakes were undercooked. Mattresses still had a plastic cover under the sheets.

            Reviewed April 22, 2015

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            5.2
            Holly from United States
            Couple
            Superior Twin bed
            Stayed 1 night in October 2017

            Disappointment ”

            From other reviews, I thought this room would be great, but was let down time after time. Every time I approached the front desk, the women had heir faces buried in their phones and spoke very quietly to me so I could barely understand. Someone came knocking on our room and tried opening our door at some point one night. We had windows to the hallway that wouldn't shut all the way so you could hear every noise outside the room and vice versa. Room had many needed repairs. No services offered during our stay for some reason. Mattress was OK - not rock hard but still pretty stiff. Oh and blanket was extremely thin, try requesting an extra or sleeping with a towel.

            Reviewed October 06, 2017

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            9.6
            Exceptional
            Laura from United States
            Business traveler
            Stayed 2 nights in October 2018

            Exceptional”

            Nothy fancy. Good Wifi. Comfy Room. Friendly Staff.

            Reviewed November 06, 2018

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            10.0
            Exceptional
            Stephen from Australia
            Group
            Deluxe Twin Bed
            Stayed 2 nights in May 2017

            great location clean ”

            the location and the view of the harbour we're absolutely awesome

            Reviewed May 17, 2017

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            7.7
            Very good
            Sharon from Netherlands
            Solo traveler
            Stayed 2 nights in May 2015

            Ok hostel. cheapest in town!”

            Price and location

            Rooms were ok. Bathroom wasn't the cleanest I've ever seen but ok! Same as breakfast. The beds are really hard, they didnt invest in mattresses. Great location and friendly staff.

            Reviewed May 17, 2015

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            123
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