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Raia Hotel and Convention Centre Terengganu
Raia Hotel and Convention Centre Terengganu
Raia Hotel and Convention Centre Terengganu
Raia Hotel and Convention Centre Terengganu
Raia Hotel and Convention Centre Terengganu
Raia Hotel and Convention Centre Terengganu
Raia Hotel and Convention Centre Terengganu

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8.2

Excellent

5,987 reviews

5,987 reviews

See map

8.2

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Tengku Tengah Zaharah Mosque 3.1 km
Pasar Payang 5.5 km
Bukit Puteri 5.6 km
Kampung China (Chinatown) 5.6 km
Crystal Mosque 5.8 km
Abidin Mosque 5.9 km
Muzium Negeri Terengganu 6.1 km
Mydin Mall 7.6 km
Pantai Batu Buruk 7.9 km
Nearby landmarks
Sultan Mizan Zainal Abidin Sport Centre 510 m
Sultan Mizan Zainal Abidin Stadium 560 m
Pusat Rawatan Dialisis Islah Gong Badak 590 m
Stadium Tertutup Gong Badak 610 m
Klinik Perdana Seberang Takir 660 m
Sultan Mahmud Airport 680 m
Klinik 1 Malaysia 1.6 km
Sabasun Hypermarket 1.6 km
Kem Pengankap 1.8 km
Tok Jembal Beach 1.9 km

Raia Hotel and Convention Centre Terengganu

Jalan Lapangan Terbang, Gong Badak, Seberang Takir / Airport, Kuala Terengganu, Malaysia, 21300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Seberang Takir / Airport part of Kuala Terengganu, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Crystal Mosque. Rated with 4 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Check-in [24-hour]

Airport transfer

Excellent breakfast

Excellent food & dining

Free Wi-Fi in all rooms!

100% of staff fully vaccinated

100% of on-site staff have received all necessary vaccination shots for COVID-19.

Announcements by hotel (1)
Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers and fully vaccinated with certification proof. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.

Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Swimming pool [indoor]

Fitness center

Luggage storage

Contactless check-in/out

This property is in high demand!

26 travelers have booked today.

Value for money8.2
Distance to city center11.8 km
Location rating8.2
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport680 m

Rooms available at Raia Hotel and Convention Centre Terengganu

Excellent
Room comfort & quality

8.6

Executive Suite
...
  • Room size: 67 m²/721 ft²
  • City view
  • 1 queen bed & 1 single bed ...
Enter dates to see prices
Deluxe Twin
...
  • Room size: 41 m²/441 ft²
  • Outdoor view
  • 2 single beds or 1 double b...
Enter dates to see prices
Superior Twin
...
  • Room size: 41 m²/441 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe Family
...
  • Room size: 43 m²/463 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
Superior King
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Executive Suite
...
  • Room size: 67 m²/721 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 35 m²/377 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Triple
...
  • Room size: 41 m²/441 ft²
  • Shower
  • 3 single beds
Enter dates to see prices
Studio Suite
...
  • Room size: 47 m²/506 ft²
  • Shower
  • 2 single beds and 1 sofa be...
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Deluxe Triple (Room Only)
...
  • Room size: 41 m²/441 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Raia Hotel and Convention Centre Terengganu?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Raia Hotel and Convention Centre Terengganu?

Raia Hotel and Convention Centre Terengganu is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 10 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Raia Hotel and Convention Centre Terengganu has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Kuala Terengganu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Raia Hotel and Convention Centre Terengganu?

Wake up to a great buffet breakfast at Raia Hotel and Convention Centre Terengganu. A selection of food types including halal and asian breakfast options is available for guests. There's an additional charge of 30 MYR for adults and 19.90 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Raia Hotel and Convention Centre Terengganu?

Raia Hotel and Convention Centre Terengganu features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Raia Hotel and Convention Centre Terengganu?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Raia Hotel and Convention Centre Terengganu. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Raia Hotel and Convention Centre Terengganu?

On-site venues and convenient event services make Raia Hotel and Convention Centre Terengganu an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 2500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Raia Hotel and Convention Centre Terengganu?

Raia Hotel and Convention Centre Terengganu does not permit smoking in any of its rooms or indoor areas.

What is the closest airport to Raia Hotel and Convention Centre Terengganu?

Travel by air is easy with Sultan Mahmud Airport only 680 m away from Raia Hotel and Convention Centre Terengganu.

What restaurants are nearby Raia Hotel and Convention Centre Terengganu?

Restaurants including Pok Long ICT, Secret Recipe KT and Restoran Hot Hot are popular in Raia Hotel and Convention Centre Terengganu’s neighborhood which is known as Seberang Takir / Airport.

What are popular attractions near Raia Hotel and Convention Centre Terengganu?

Raia Hotel and Convention Centre Terengganu’s location in the Seberang Takir / Airport neighborhood makes it close to famous attractions including Tengku Tengah Zaharah Mosque, Taman Rekreasi Pantai Teluk Ketapang and Masjid Kg Gong Kijang.

What popular natural sightseeing spots are close to Raia Hotel and Convention Centre Terengganu?

Raia Hotel and Convention Centre Terengganu’s nearby natural sights include Kem Pengankap located in the same Seberang Takir / Airport area.

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Explore the neighborhood

What people love about Raia Hotel and Convention Centre Terengganu

  • 10

    Exceptional
    Staff 

    "Staff - friendly & very helpfull cleanliness - toilet good!"

    Nasra

    |

    October 22, 2022

  • 10

    Exceptional
    Staff 

    "We had the chance to feel the warm treatment by the staff (esp the housekeeping team, front office team)."

    Ifta

    |

    October 19, 2022

  • 8.8

    Excellent
    Staff 

    "Staffs are friendly and the check in or check out process is a breeze."

    Ida

    |

    October 11, 2022

Property ranking|Compared to 453 Kuala Terengganu properties
See all rankings
Room comfort score
8.6/10
Room size
44 sqm.
Couples review score
8.3/10
Cleanliness score
8.3/10
Better than
99
%
of Kuala Terengganu properties
Bigger than
98
%
of Kuala Terengganu properties
Better than
89
%
of Kuala Terengganu properties
Better than
87
%
of Kuala Terengganu properties
Overall rating:

8.2

Excellent
5,987 reviews
Cleanliness
8.3
Facilities
7.9
Location
8.2
Read all reviews >
What travelers say they love:
Everything was good.
safiani from Malaysia
Family with young children
More about Raia Hotel and Convention Centre Terengganu

More about Raia Hotel and Convention Centre Terengganu

Raia Hotel and Convention Centre Terengganu

Make everyday special with all that Kuala Terengganu has to offer with a stay at Raia Hotel and Convention Centre Terengganu.
All offerings provided by Raia Hotel and Convention Centre Terengganu help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Kuala Terengganu is made even more convenient with the taxi services available at the hotel.
For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, luggage storage and safety deposit boxes. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like room service and daily housekeeping let you get the most out of your time at the Raia Hotel and Convention Centre Terengganu.
All your minor, last-minute needs can be taken care of by the convenience stores without having to go anywhere. For health reasons, smoking is not permitted anywhere inside the hotel.
A range of amenities is offered in guestrooms at Raia Hotel and Convention Centre Terengganu. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service, blackout curtains and air conditioning. Some rooms at Raia Hotel and Convention Centre Terengganu are available with design features like a separate living room. For a bit of entertainment, guests will find daily newspaper, television, in-room video streaming and cable TV available in some selected rooms.
Don't worry about being thirsty as a refrigerator, a coffee or tea maker, bottled water, instant coffee and mini bar are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at Raia Hotel and Convention Centre Terengganu. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Raia Hotel and Convention Centre Terengganu including halal options.
A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
A day in will be as fun as a day out with ranges of recreational activities offered at Raia Hotel and Convention Centre Terengganu. Don't forget to make a visit or two to the hotel's pool. Burn off you vacation calories with a quick visit to the hotel's fitness facility. Family time on relaxed evenings is easy with the hotel's shared lounge and TV area.
Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

An array of attractions are a must-see while visiting Kuala Terengganu. Be sure to visit Kampung China (Chinatown) located 5.6 km away, an item on every checklist of those who travel to Kuala Terengganu. Find that special item or souvenir that will commemorate your trip to Kuala Terengganu at Pasar Payang located 5.4 km away. Chill out in the beach or just watch the waves on warm days at Pantai Batu Buruk located 8.5 km away.


Reasons to stay here

Compared to other accommodations in Kuala Terengganu, facilities here are rated higher than 86% of them.
Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
According to guests who stayed here, this hotel's room comfort is rated higher than 98% of other accommodations in Kuala Terengganu.

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Amenities and facilities
Very good
Facilities

7.9

Most talked about facilities

Breakfast

155 mentions

Swimming Pool

153 mentions

Housekeeping

80 mentions

Food & Dining

40 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Swimming pool [indoor]
  • Swimming pool [outdoor]

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Soundproof rooms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Non-smoking
  • Shower
  • Smoke detector
  • Sofa
  • Toiletries
  • Towels
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Halal
Restaurants on site

Restaurant

  • Cuisine: Asian
  • Menu: Buffet, A-la-carte
Location
Jalan Lapangan Terbang, Gong Badak, Seberang Takir / Airport, Kuala Terengganu, Malaysia, 21300
Excellent
Location

8.2

Airports

  • Sultan Mahmud Airport (TGG)
    680 m
  • Redang Airport (RDN)
    45.4 km

Hospital or clinic

  • Pusat Rawatan Dialisis Islah Gong Badak
    590 m

Shopping

  • Pasar Payang
    5.5 km

Convenience store

  • On-site

Cash withdrawal

  • ATM
    710 m
What's nearby

Popular landmarks

  • Tengku Tengah Zaharah Mosque
    3.1 km
  • Pasar Payang
    5.5 km
  • Bukit Puteri
    5.6 km
  • Kampung China (Chinatown)
    5.6 km
  • Crystal Mosque
    5.8 km
  • Abidin Mosque
    5.9 km
  • Muzium Negeri Terengganu
    6.1 km
  • Mydin Mall
    7.6 km
  • Pantai Batu Buruk
    7.9 km

Nearby landmarks

  • Sultan Mizan Zainal Abidin Sport Centre
    510 m
  • Sultan Mizan Zainal Abidin Stadium
    560 m
  • Pusat Rawatan Dialisis Islah Gong Badak
    590 m
  • Stadium Tertutup Gong Badak
    610 m
  • Klinik Perdana Seberang Takir
    660 m
  • Sultan Mahmud Airport
    680 m
  • Klinik 1 Malaysia
    1.6 km
  • Sabasun Hypermarket
    1.6 km
  • Kem Pengankap
    1.8 km
  • Tok Jembal Beach
    1.9 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-3 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 4-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Deluxe family has 2 single beds and 2 pull-out beds.
  • Children 4-12 years old will be charged MYR 19.9 for breakfast per day.
  • Due to the ongoing Coronavirus (COVID-19) situation, the property can currently only accept bookings from essential workers and fully vaccinated with certification proof. Identification and reasonable evidence of work qualification must be presented at check-in. Please contact the property for more information.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00

Getting around

  • Airport transfer fee10 MYR
  • Distance from city center11.8 km
  • Travel time to airport (minutes)3

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Number of floors6
  • Number of restaurants1
  • Number of rooms 182
  • Year property opened2010

Reviews of Raia Hotel and Convention Centre Terengganu from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities7.9
Location8.2
Room comfort and quality8.6
Service8.3
Value for money8.2
High score for Kuala Terengganu
Rating
9+ Exceptional (737)
8-9 Excellent (349)
7-8 Very Good (577)
6-7 Good (180)
<6 Below Expectation (251)
Time of the year
Mar - May (493)
Jun - Aug (494)
Sep - Nov (565)
Dec - Feb (542)
All guests (4,646)
All room types
All languages

Show reviews that mention 

Showing 2,094 verified guest comments
12345
10.0
Exceptional
Syamira from Malaysia
Family with young children
Double Superior
Stayed 1 night in October 2020

Very satisfied”

The hotel is very clean and well maintained. The kids swimming pool was awesome and clean. They took forever to repair under the old management. We’re glad that now it’s finally working 👏🏻 The breakfast range was quite ok considering the price was affordable. And most importantly we were lucky that the receptionist was so nice that she gave us free room upgrade after we asked for connecting rooms ☺️ Thank you! Really enjoyed my stay, will definitely stay here again next time we’re in Terengganu!

Reviewed October 18, 2020

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Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

Responded November 25, 2020
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Izzah from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in April 2021

Recommended!”

Family of five members..we chose the room with 2 super single beds with 2 extended beds for RM250+/night. Room was very nice and clean with separated toilet & bathroom. Well functioning small fridge, iron with board, hair dryer. There were 3 swimming pools for adult, children and female. We would love to swim in female indoor swimming pool but there was no one but me and my sister. Located near to KTCC mall through drawbridge. My father went hiking at Bukit Besar around 5pm. Would love to repeat again. Highly recommended!

Reviewed April 12, 2021

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Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

Responded April 13, 2021
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Syafiq from Malaysia
Business traveler
Superior King
Stayed 1 night in March 2021

Good experience”

The room is spacious and very clean. The toilet is great. Breakfast is good but maybe the hotel could add more variety of food. Anyway the food is delicious. Wifi is only limited to two device, thus if going for business with a partner, will be quite restricted as usually we will connect our phone and laptop. Anyway, the phone line is good so still okay. Overall, good experience!

Reviewed March 13, 2021

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Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

Responded March 15, 2021
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Nor from Malaysia
Family with young children
Deluxe Twin
Stayed 1 night in July 2022

Excellent service”

The staf was so helpful and considerate in helping me to get connecting room despite of the peak hour of checking in. They came to my room to give the new key. The service of the staf is excellent. However the cleanliness of the shower room need to be improved where they need to scrub the wall. Others are okay.

Reviewed July 06, 2022

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Dear Nor Thank you for sharing your experience with us. We appreciate your kind feedback and rating. We are glad to hear about your pleasant stay with us. Your feedback matters to us. We take note of your comment and we will rectify this matter with our housekeeping team to ensure the cleanliness of our rooms and facilities. We hope to serve you again soon with improved hotel experience!

Responded July 07, 2022
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Nur from Malaysia
Family with young children
Superior King
Stayed 1 night in May 2019

Very condusive and comfort. .nice staff and good enviroment. ”

I think this hotel was the best choice of u wnat to travel with older or younger...the most loved one was at the pool... they separated for male and female pool...so so comfortable..i can swim freely...and my niece also love it...keep it up TH hotel

Reviewed May 25, 2019

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10.0
Exceptional
Nor
Family with young children
Superior Twin
Stayed 1 night in February 2021

Good place to stay. ”

I have a great time, staycation at this hotel. it is very clean, spacious, n confortable. recommended to a mom with babies, kids like me. U can bring ur family too. The frontdesk p.i.c is very nice, polite and always smilling . Overall, its good

Reviewed February 14, 2021

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Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team . We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

Responded February 15, 2021
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Maizatul from Malaysia
Group
Superior King
Stayed 1 night in July 2019

Excellent Host and Super Clean Hotel”

Room was so spacious and clean. Love all the details in the room. Worth it the price. Host also so helpful; they provide excellent service for the Hajj pilgrim check in instruction. The cafe in this hotel also serve a delicious food

Reviewed October 02, 2019

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Dear Guest, We are honoured you have chosen to stay at TH Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

Responded October 24, 2019
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Muhammad from Malaysia
Family with young children
Deluxe Family Room (4 Single Bed)
Stayed 3 nights in December 2021

Best Service”

I had my UMT Convocation on 12 Dec. Staying 4 Days 3 Night on "Deluxe Family Room" , from 10 Dec to 14 Dec, the staff reception is polite and explain to me well, parking is free and easy to park. Trying the Pools on Day 1 also look fine to me. This hotel is near to the airport too. If you would like to visit Pantai Teluk Ketapang, Miami Beach and try to eat Udang Celup Tepung at D Coconut Shake , this hotel is the best choice for you.

Reviewed December 15, 2021

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10.0
Exceptional
Nur from Malaysia
Family with young children
Stayed 1 night in December 2019

great stay!”

we got extra beds as well and their staffs are all so friendly. this is a great hotel if you wanted a private pool for girls because this hotel provides it! the gym is also great and there's iron with iron board in each room. but the room we got for our stay got a little bit of problem with their in-bathroom door. yes, in the bathroom, there are two separate space for shower and toilet. and it got their own doors as well.

Reviewed December 25, 2019

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Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

Responded February 05, 2020
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
emmie from Malaysia
Family with young children
Deluxe Twin
Stayed 1 night in April 2022

Cleanliness and spacious rooms..”

Location is just near to TGG airport...to my surprise, the cleanliness of the hotels...rooms are quite spacious and bathrooms are huge too...staff are super friendly and pools are in great size for kids..i would definitely visit again in the near future...

Reviewed April 09, 2022

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10.0
Exceptional
Ahmad from Malaysia
Family with young children
Superior Room (Window,Area:34-41) (大床:双人床)
Stayed 1 night in January 2022

Nearest to the airport”

One of the most comfortable hotel in Kuala Terengganu. Nearest to the airport. Room given was large and practical. Clean and cosy. Swimming pool is nice, must try. Book without doubt.

Reviewed January 02, 2022

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"Dear Ahmad Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. Thank you again for choosing Raia Hotel. We look forward to your next visit soon. Kind regards, The Management, Raia Hotel."

Responded February 18, 2022
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Mohd from Malaysia
Couple
Superior Room (Window,Area:34-41) (大床:双人床)
Stayed 1 night in December 2021

Very good staff”

This hotel have limited on room for disable guest. The manager are very kind to help me with the ramp infront of the door and also upgrade the room for me. Even if the hotel full booked the staff here manage to help my request for the room. Thanks to the manager and fellow staff for your hospitality during my stay. 5 star

Reviewed January 04, 2022

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"Dear Mohd Thank you very much for taking time to share your rating on our hotel and it is a pleasure to have you staying with us. We do take pride in catering to our guests needs the best way we can. Thank you again for choosing Raia Hotel. We look forward to your next visit soon. Kind regards, The Management, Raia Hotel."

Responded February 18, 2022
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Syed from Malaysia
Family with young children
Superior Twin
Stayed 1 night in February 2022

Great stay.”

Very recommended place. Big swimming pool for kids and adult...islamic concept (separate between male and female swimming pool)...The room are very clean, the staffs are very polite, etc..No doubt to stay here again!

Reviewed February 06, 2022

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Thank you for choosing Raia Hotel. We are glad to hear about your wonderful stay with us. We hope to see you again soon!

Responded February 09, 2022
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
MOHAMMED from Malaysia
Couple
Superior King
Stayed 1 night in March 2022

Raia outstanding ”

Have not travelled for a while, was really happy with Raia. Clean, comfortable and quiet room. Great staff who all knew their work. Really good place to stay. Can't praise it enough

Reviewed March 27, 2022

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10.0
Exceptional
Nazratul from Malaysia
Family with young children
Deluxe Family
Stayed 1 night in May 2022

Price worth”

The room is spacious and clean, staff very helpful and polite, i hv no prob for breakfast variety based on the price, however the environment may need to improve in term of landscape and lobby decoration since it may create first impressions to the guess

Reviewed May 07, 2022

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Dear Nazratul, Thank you for choosing Raia Hotel and sharing your experience with us.. We really appreciate your kind feedbacks and constructive comments. We will do our best to bring our products, services and facilities to the next level. We hope to serve you again soon with improved experience and vibe of our hotel.

Responded May 12, 2022
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Shaza from Malaysia
Couple
Superior King
Stayed 1 night in February 2022

Everything”

Very good. But, no basement parking. So, if hujan, memang basah lah.. tekanan air laju. Sangat bersih. Swimming pool dijaga baik. Cuma, time breakfast di cafe, banyak pulak nyamuk bawah meja. Dekat2 pokok hiasan pon nyamuk ramai.

Reviewed February 05, 2022

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Terima kasih kerana menginap di Raia Hotel dan terima kasih di atas maklumbalas anda. Kami akan sentiasa berusaha untuk memberikan yang terbaik buat pelanggan kami. Semoga berjumpa lagi!

Responded February 09, 2022
Raia Hotel and Convention Centre Terengganu
9.6
Exceptional
fateema from Malaysia
Family with young children
Superior Twin
Stayed 1 night in June 2019

Great but some items was stolen”

I was holding an event with friends here at TH hotel. At first we were given a room and the toilet stank. We changed rooms. And got a smaller room but better.. Food was great a variety of malay dishes. Women indoor pool was nice. Ok the bad part was. There was money in one of the bags and certificates which i had prepared for the event. On the event rm50 disapeared and a cert also vanished. Discussing the matter with my husband. The only time the items were not in our view was when the bell boy bought it up to our room. I somehow didnt want to pinpoint anyone and thought of going home to make sure that the money and cert wasnt at home. Yes indeed it was not at home and i was confident i had the certs and money ready. Well. I did call the hotel to take note of the matter. Money and imprtant items does not mysteriously vanish into thin air.

Reviewed July 07, 2019

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Dear Guest, Thank you for staying at TH Hotel & Convention Centre Terengganu and appreciate you taking time to provide us with your invaluable feedback. We are pleased with your positive comments on our room. I have taken note of your feedback and please be assured that the issues would be looked into and improved. Kindly accept my sincere apology for any inconveniences. We hope that we shall have another opportunity to serve you well in the future. Warm Regards, The Management

Responded February 05, 2020
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
Amina from Malaysia
Family with teens
Superior Twin
Stayed 2 nights in August 2020

Worth it!”

Room are spacious and clean..suitable for family to stay..there is swimming pool for kids to enjoy..breakfast is average..i recommend to try local breakfast tho u have to travel by car for it

Reviewed August 14, 2020

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Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

Responded August 22, 2020
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
nurul from Malaysia
Group
Superior Twin
Stayed 1 night in September 2020

Nice hotel”

The room was so nice, clean and neat. Worth the price. Parking a little bit far behind the building and a bit scary at night if have to walk alone from car park to lobby.

Reviewed September 24, 2020

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Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us and your kind words about our rooms and staffs. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management

Responded September 24, 2020
Raia Hotel and Convention Centre Terengganu
10.0
Exceptional
iskandar from Malaysia
Family with young children
Deluxe Family
Stayed 2 nights in October 2020

2ndtime. Here”

Different name but similar services friendly staff, clean room Superb polite staff Keep it up Will definitely come here again Located near to airport and beach with “celup tepung” stall

Reviewed October 11, 2020

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Dear Guest, We are honoured you have chosen to stay at Raia Hotel & Convention Centre Terengganu during your recent trip to Terengganu. Thank you for taking the time to share your feedback with us. We appreciate your comments and will share these with our team so that we can continue to improve our services. We do hope to have the opportunity to welcome you back in future. Warmest Regards The Management.

Responded November 25, 2020
Raia Hotel and Convention Centre Terengganu
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