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Terrace Motel
Terrace Motel
Terrace Motel
Terrace Motel
Terrace Motel
Terrace Motel
Terrace Motel

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9

Exceptional

624 reviews

624 reviews

Housekeeping14
View4
Food & Dining1
See map

9.5

Exceptional

Location rating score

Exceptional location
Parking
FREE
Nearby landmarks
Westland Tai Poutini National Park 440 m
Mount Cook Airport 42.2 km
Glentanner Airport 58.6 km
Hokitika Airport 99.2 km
Richard Pearse Airport 131.7 km
Greymouth Airport 131.9 km
Ashburton Airport 142.6 km
Wanaka Airport 166.5 km
Christchurch International Airport 190.4 km
Queenstown Airport 214.8 km

Terrace Motel

15 Cowan Street, Town Center, Franz Josef Glacier, New Zealand, 7886 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Town Center part of Franz Josef Glacier, this property puts you close to attractions and interesting dining options. This 4-star property features hot tub to make your stay more indulgent and memorable.

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Highlights

Sparkling clean

Check-in/out [express]

Free airport transfer

Free Wi-Fi in all rooms!

Hot tub

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Airport transfer

Car park

Free Wi-Fi in all rooms!

Check-in/out [express]

BBQ facilities

Luggage storage

Hot tub

Kitchen

This property is in high demand!

4 travelers have booked today.

Value for money8.6
Distance to city center0.1 km
Location rating9.5

Rooms available at Terrace Motel

Excellent
Room comfort & quality

8.6

Two-Bedroom Apartment with kitchen
...
  • Room size: 50 m²/538 ft²
  • Courtyard view
  • 1 double bed & 2 single bed...
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Studio with Kitchen and Mountain View
...
  • Room size: 43 m²/463 ft²
  • Mountain view
  • 1 single bed and 1 king bed
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Super King Studio
...
  • Room size: 38 m²/409 ft²
  • Courtyard view
  • 1 single bed and 1 super ki...
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One-Bedroom Apartment with Kitchen and Spa Bath
...
  • Room size: 53 m²/570 ft²
  • Mountain view
  • 1 single bed and 1 super ki...
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Two-Bedroom Apartment
...
  • Room size: 50 m²/538 ft²
  • Shower
  • 1 double bed & 1 sofa bed &...
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1 Bedroom Apartment
...
  • Room size: 42 m²/452 ft²
  • Courtyard view
  • 1 super king bed & 1 sofa b...
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King Studio with Kitchen
...
  • Room size: 38 m²/409 ft²
  • Mountain view
  • 1 king bed
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King Studio
...
  • Room size: 37 m²/398 ft²
  • Courtyard view
  • 1 king bed
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Superior Studio with Kitchen
...
  • Room size: 38 m²/409 ft²
  • Shower
  • 1 single bed and 1 king bed
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Superior Studio
...
  • Shower
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Frequently asked questions

What time is check-in and check-out at Terrace Motel?

Check-in is from 02:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Terrace Motel?

For those who wish to drive their own cars, Terrace Motel has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel.

Is breakfast offered at Terrace Motel?

Adults can enjoy breakfast offered with an additional charge of 12 NZD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Terrace Motel?

Terrace Motel features an on-site restaurant for your dining convenience.

What is the smoking policy at Terrace Motel?

Terrace Motel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What popular natural sightseeing spots are close to Terrace Motel?

Terrace Motel’s nearby natural sights include Westland Tai Poutini National Park located in the same Town Center area.

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Explore the neighborhood

What people love about Terrace Motel

  • 10

    Exceptional

    "A very scenic accommodation for a short stay."

    Carol

    |

    September 19, 2022

  • 10

    Exceptional

    "Nicely equipped accommodation for 3pax."

    AFASAH

    |

    July 7, 2022

  • 10

    Exceptional

    "We loved our stay here."

    Emma

    |

    January 12, 2022

Overall rating:

9

Exceptional
624 reviews
Cleanliness
9.1
Facilities
8.5
Location
9.5
Read all reviews >
What travelers say they love:
Great place to stay
Stephen from New Zealand
Couple
More about Terrace Motel

More about Terrace Motel

Terrace Motel

The superior services and facilities offered at Terrace Motel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including express check-in or check-out and luggage storage.
The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the laundromat offered at Terrace Motel. The hotel's daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking.
Smoking may only take place in restricted designated areas.
Guests are guaranteed a comfortable stay while at Terrace Motel. To enhance your stay, some rooms at the hotel come with linen service and blackout curtains. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms. You may be assured to know that a refrigerator, a coffee or tea maker, instant coffee and instant tea are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and towels provided in some of the guest bathrooms.


Dining and things to do

The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Terrace Motel promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the hot tub. Stay wet and wild with fun family water activities like fishing. You won't need to go far to experience fun water sports, with the convenience of canoes provided.
Stay active in holiday style with sporty activities including horse riding. Test your skills! Get competitive with your travel group or other guests, at the hotel's hiking trails. You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


Reasons to stay here

Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 82% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 94% of the city's other options.
This hotel's staff and services score higher than 85% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.5

Most talked about facilities

Housekeeping

11 mentions

Internet

2 mentions

Food & Dining

1 mention

Swimming Pool

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Dutch
  • German
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Canoeing
  • Fishing
  • Garden
  • Hiking
  • Horseback riding
  • Hot tub
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Staff trained in safety protocol
  • Sterilizing equipment

Dining, drinking, and snacking

  • BBQ facilities
  • Kitchen
  • Room service

Services and conveniences

  • Contactless check-in/out
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundromat
  • Laundry service
  • Luggage storage
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Allergy-free rooms
  • Check-in/out [express]
  • Check-in/out [private]
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [on-site]

Available in all rooms

  • Alarm clock
  • Carpeting
  • Coffee/tea maker
  • Complimentary tea
  • Electric blanket
  • Free bottled water
  • Hair dryer
  • Heating
  • Ironing facilities
  • Kitchenette
  • Linens
  • Mirror
  • Non-smoking
  • Private entrance
  • Refrigerator
  • Satellite/cable channels
  • Seating area
  • Shower
  • Smoke detector
  • Telephone
  • Toiletries
  • Towels
  • Wi-Fi [free]
Location
15 Cowan Street, Town Center, Franz Josef Glacier, New Zealand, 7886
Exceptional
Location

9.5

Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until20:00
  • Check-out until10:00
  • Reception open until20:00

Getting around

  • Airport transfer fee0 NZD
  • Distance from city center0.1 km
  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)12 NZD
  • Daily Internet/Wi-Fi fee0 NZD

The property

  • Non-smoking rooms/floorsno
  • Number of floors1
  • Number of restaurants1
  • Number of rooms 11
  • Room voltage240
  • Most recent renovation2011

Parking

  • Daily parking fee0 NZD

Reviews of Terrace Motel from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.1
Facilities8.5
Location9.5
Room comfort and quality8.6
Service9.1
Value for money8.6
High score for Franz Josef Glacier
Rating
9+ Exceptional (48)
8-9 Excellent (18)
7-8 Very Good (10)
6-7 Good (6)
<6 Below Expectation (5)
Time of the year
Mar - May (13)
Jun - Aug (13)
Sep - Nov (27)
Dec - Feb (34)
All guests (139)
All room types
All languages

Show reviews that mention 

Showing 87 verified guest comments
12345
10.0
Exceptional
SANTHOSH from India
Couple
Studio with Kitchen and Mountain View
Stayed 1 night in May 2019

Great stay!!!”

We had a short stay of just 1 night at this location and we chose this property because of it's good reviews. And true to that the whol experience was very good. Stay was comfortable, room was neat and view was great. Would definitely recommend this hotel.

Reviewed May 19, 2019

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10.0
Exceptional
Dion from Malaysia
Couple
King Studio
Stayed 1 night in September 2019

Excellent - U must stay here - Period ”

Loved the room - they upgraded up to a cottage - Room was huge with lots of amenities. Bath facilities was good. Loved the surrounding views. Will definitely come back and recommend others to stay here. Staff were more than helpful recommending hikes nearby. Food at the hotel connected restaurant was excellent and delicious.

Reviewed September 07, 2019

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10.0
Exceptional
Claude from New Zealand
Family with teens
Super King Studio
Stayed 1 night in October 2020

Exceptional”

Best motel of our trip! Very comfortable and spacious room, modern kitchenette and perfectly clean. Would definitely return myself and recommend to others!

Reviewed October 07, 2020

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10.0
Exceptional
AFASAH from Singapore
Group
Two-Bedroom Apartment
Stayed 1 night in June 2022

Warmth hospitality.”

Nicely equipped accommodation for 3pax. Well maintained and clean. Laundromat is within facility area.

Reviewed July 08, 2022

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10.0
Exceptional
Emma from New Zealand
Family with young children
One-Bedroom Apartment with Kitchen and Spa Bath
Stayed 2 nights in January 2022

Perfect Option”

We loved our stay here. Great space in rooms, especially with kids! Handy location.

Reviewed January 12, 2022

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10.0
Exceptional
Gerard from New Zealand
Family with teens
Super King Studio
Stayed 2 nights in October 2020

Best location ”

Great place to base yourself, clean and cool staff

Reviewed October 05, 2020

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9.2
Exceptional
Jasmine from Singapore
Group
King Studio
Stayed 2 nights in June 2018

Great Start Point to Franz Josef”

We arrived at 8.00pm, just before the reception closed for the night and we were really thankful to the staff for helping us connect with our car rental company. The room is well-equipped and our sleep was really comfortable. Its location next to Alice May, meant that we had a good food option. And its walking distance to the supermarket, hot pools, Franz Josef Glacier Guides and other attractions means that one does not need to drive too far, but everything is centrally located around The Terrace Motel.

Reviewed January 19, 2019

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9.6
Exceptional
Bernadette from New Zealand
Couple
King Studio
Stayed 1 night in February 2021

Clean , comfortable and central”

The hosts were very friendly and helpful. Room was very clean and comfortable. The motel is centrally located, close to eating and activities.

Reviewed February 23, 2021

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9.6
Exceptional
Stephen from New Zealand
Couple
King Studio
Stayed 2 nights in September 2019

Recommended ”

Enjoyed our stay. Welcoming staff, lovely room with comfy bed. Within walking distance to the small town. Loved the pub next door, once again friendly staff. Great place to stay

Reviewed October 02, 2019

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9.2
Exceptional
Sharon from Singapore
Family with young children
Studio with Kitchen and Mountain View
Stayed 1 night in October 2019

Great room for a night”

One queen and one single bed with a small kitchenette and nice toilet with heater! Nice fireplace which kept the room warm. Check in staff were really nice and friendly. Remember to check out on time as another lady said 'we almost wanted to send someone there to check on you' when we checked out 30min past the timing. Didn't even have the chance to apologise as she took the key and turned without a bye.

Reviewed October 17, 2019

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9.2
Exceptional
gordon from New Zealand
Solo traveler
King Studio
Stayed 1 night in March 2021

Exceptional”

Only imptovement needed is no way of knowing what or when movies are on..fed from usb continuous

Reviewed March 02, 2021

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8.8
Excellent
Jon from New Zealand
Couple
King Studio
Stayed 2 nights in October 2020

Clean and Tidy”

Clean and tidy with good sized rooms and bathroom. Very good location

Reviewed October 20, 2020

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8.0
Excellent
Ignatius from New Zealand
Couple
One-Bedroom Apartment with Kitchen and Spa Bath
Stayed 2 nights in October 2021

Terrace Motel”

Great location with excellent views of the mountains

Reviewed October 27, 2021

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6.0
Kate from New Zealand
Couple
King Studio
Stayed 2 nights in December 2019

Good Location but Expensive for Standard”

Nice enough room really close to town, but very expensive for what it is (at least when we stayed, despite booking a long time in advance)

Reviewed January 09, 2020

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9.2
Exceptional
Richard from United Kingdom
Couple
King Studio
Stayed 2 nights in February 2017

Really friendly”

Franz Josef is so small that everywhere is strollable. Terrace Motel is one block off highway 6, but quiet. Except for helicopters of course, but if you're going to Franz Josef and not flying over the glaciers, you really will miss out. It's a motel, so no bar or restaurant, but Alice May's is next door. Most impressive were the friendly staff. They went out of their way to tell us about places to go, even on our onward journey. And one of them even brought us home made scones at tea time!

Reviewed February 19, 2017

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10.0
Exceptional
Linda from United States
Couple
King Studio with Kitchen
Stayed 2 nights in January 2017

Loved the scones!”

Our trip to Franz Josef was highlighted by our stay at the Terrace Motel. The staff was knowledgeable,friendly, and efficient. Our room exceeded our expectations. But above all, we loved that the manager came around in the evening with a basket of warm scones, butter, and jam! He stopped long enough to chat, hear about our day, and then moved on to his next delivery. What a great surprise! We would stay at the Terrace Motel again and would heartily recommend it to all!

Reviewed January 13, 2017

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10.0
Exceptional
Joel from Australia
Couple
King Studio
Stayed 2 nights in February 2017

Great place to stay!”

We stayed two nights at the Terrace Motel and loved it. The rooms were very spacious and so was the bathroom. The beds were comfortable and sleep was no problem as it was so quiet in the surrounding area. It was a short walk to the main street of Franz Josef, where there are many great options to eat. The restaurant of Alice May nearby is highly recommended with some delicious food. One of the highlights was the freshly cooked scones delivered to our rooms by the hosts each day. It's little things like this that made our stay even better.

Reviewed November 19, 2017

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8.0
Excellent
Frank from United States
Couple
King Studio
Stayed 1 night in October 2016

Restful Night After Glacier Trekking”

Needed a place to stay after a long drive from Queenstown then trekking for 3 hours to see the glacier close up. Of course, FJG is a very small town but is setup as a tourist attraction. There are many hotels/motels. within the city limited.The Terrace Motel met our needs for a night sleep after a grueling day followed by a long drive to Christchurch the next morning. This is a basic motel. Even though it was still low season, the prices were quite high.

Reviewed October 26, 2016

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9.6
Exceptional
Wytske from United States
Couple
One-Bedroom Apartment with Kitchen and Spa Bath
Stayed 3 nights in January 2017

Great base for glacier hike and okarito”

We stayed 3 nights - giving us ample time to do the glacier he'll hike and kiwi center in town as well as a wonderful nature beach forest loop hike in okarito and kayak paddle on okarito lagoon. The terrace hotel with whirlpool bath was a welcome base to come home to

Reviewed January 22, 2017

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8.3
Excellent
Mark from United Kingdom
Couple
King Studio
Stayed 2 nights in December 2014

Handy location”

Easy to find and just a short walk to the main road. The staff were helpful.

Franz Josef is only a small village, everything is only a short walk away. We did the helihike onto the glacier which was a highlight of our NZ trip. The girl in the motel told us where to see fireflies just nearby which was nice.

Reviewed February 02, 2015

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