Syrena Cruise
Syrena Cruise
Syrena Cruise
Syrena Cruise
Syrena Cruise
Syrena Cruise
Syrena Cruise

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8.6

Excellent

190 reviews

190 reviews

See map

9

Exceptional

Location rating score

Exceptional location - 250 meters to the beach
Popular landmarks
Dong Thien Cung 3.1 km
Dau Go Gotto 3.6 km
Hon Ga Choi Island 5.3 km
Bai Chay Bridge 8.9 km
Soi Sim Island 12.0 km
Sung Sot Cave 13.8 km
Cua Van Fishing Village 18.6 km
Luon Caves 20.2 km
Nearby landmarks
Tuan Chau Harbour 160 m
Tuan Chau Beach 250 m
Bikini Island Beach 440 m
Tuan Chau International Tourist Island 1.1 km
Paradise Bay Beach 1.3 km
Lao Cau Islet 3.1 km
Dong Thien Cung 3.1 km
Heavenly Palace Cave 3.2 km
Dau Go Gotto 3.6 km
Mui Bo Re So Islet 3.9 km
Boat/cruise

Syrena Cruise

Tuan Chau Island, Ha Long, Vietnam - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Conveniently situated in the Tuan Chau Island part of Ha Long, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Sung Sot Cave. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and spa on-site.

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Highlights

Front desk [24-hour]

Airport transport

250 meters to the beach

Currency conversion service

Complimentary WIFi in all rooms

Facilities

Front desk [24-hour]

Transport to airport

Shuttle service

Complimentary WIFi in all rooms

Spa

Sauna

Check-in/out [express]

BBQ facilities

Value for money8.2
Distance to city center0.5 km
Location rating9.0
Nearest airportCat Bi International Airport (HPH)
Distance to airport29.8 km

Rooms available at Syrena Cruise

Excellent
Room comfort & quality

8.5

Deluxe Double or Twin Room with Balcony - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
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Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 queen bed or 2 single bed...
Enter dates to see prices
Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
...
  • Room size: 18 m²/194 ft²
  • Sea view
  • 1 king bed or 2 single beds
Enter dates to see prices
Luxury Suite with Spa Bath - 3 Days 2 Nights
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 king bed
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Luxury Suite with Spa Bath - 2 Days 1 Night
...
  • Room size: 21 m²/226 ft²
  • Sea view
  • 1 king bed
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Syrena Suite Cabin
...
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    Guest Room
    ...
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      Suite
      ...
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        Double Com
        ...
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          Frequently asked questions

          How much does it cost to stay at Syrena Cruise?

          Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

          What time is check-in and check-out at Syrena Cruise?

          Check-in is from 11:00 AM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The cruise offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

          How do I get to Syrena Cruise?

          Syrena Cruise is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 100 USD. Just use the "Let us know what you need" section of the booking page to let the cruise know you want a ride, and they will contact you via the Agoda messaging service. A stay at Syrena Cruise also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the cruise. If you're looking for an easy way to get around Ha Long with private transportation, the cruise can arrange both taxis or car rental.

          Is breakfast offered at Syrena Cruise?

          Start your mornings right, with the continental and buffet breakfast options offered at Syrena Cruise.

          What are my dining options at Syrena Cruise?

          Syrena Cruise features an on-site restaurant for your dining convenience.

          What is the smoking policy at Syrena Cruise?

          Syrena Cruise does not permit smoking in any of its rooms, but allows smoking in designated areas.

          What restaurants are nearby Syrena Cruise?

          Syrena Cruise’s neighborhood is Tuan Chau Island which includes popular restaurants such as 1958 Restaurant and Sandy Bay Beach Bar & Restaurant.

          What are popular attractions near Syrena Cruise?

          Syrena Cruise’s location in the Tuan Chau Island neighborhood makes it close to famous attractions including Halong Pearl Museum.

          What popular beaches are close to Syrena Cruise?

          Syrena Cruise’s Tuan Chau Island neighborhood also includes Bikini Island Beach, Tuan Chau Beach and Paradise Bay Beach.

          What popular natural sightseeing spots are close to Syrena Cruise?

          Syrena Cruise’s nearby natural sights include Heavenly Palace Cave located in the same Tuan Chau Island area.

          Show more questions
          See map

          Explore the neighborhood

          What people love about Syrena Cruise

          • 8.8

            Excellent
            Staff 

            "Great cruise , staff great , had a great thunder storm over night , 1 night is enough"

            Jillian

            |

            August 20, 2018

          Property ranking|Compared to 694 Ha Long properties
          See all rankings
          Room comfort score
          8.5/10
          Location score
          9/10
          Service score
          9.1/10
          Cleanliness score
          8.6/10
          Better than
          96
          %
          of Ha Long properties
          Better than
          93
          %
          of Ha Long properties
          Better than
          91
          %
          of Ha Long properties
          Better than
          89
          %
          of Ha Long properties
          Overall rating:

          8.6

          Excellent
          190 reviews
          Cleanliness
          8.6
          Facilities
          8.2
          Location
          9.0
          Read all reviews >
          More about Syrena Cruise

          More about Syrena Cruise

          Syrena Cruise

          Learn the meaning of a genuinely relaxing holiday and indulge yourself in all that Ha Long has when you stay at Syrena Cruise.
          At Syrena Cruise, guests are bound to have a stress-free stay. Keep up with all your communications easily with the cruise's free Wi-Fi. Getting from and back to the airport can be easily arranged with the cruise's airport transfer services. Taxi, car hire and shuttle services provided by the cruise make exploring Ha Long even more convenient.
          Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the cruise's ticket service and tours. Packing light is possible at Syrena Cruise thanks to the cruise's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time.
          For the comfort and health of all guests, smoking is not permitted anywhere within the cruise. Smoking is allowed only in the designated smoking areas provided by cruise.
          All rooms at Syrena Cruise are designed for comfort. For your comfort, some rooms at the cruise are equipped with blackout curtains and air conditioning. Some rooms at Syrena Cruise even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
          In some select rooms, you can find a refrigerator and bottled water at your disposal. It's good to know that a hair dryer, toiletries and bathrobes are provided in some guest bathrooms.


          Dining and things to do

          Every day at Syrena Cruise begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the cruise, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the cruise's karaoke rooms and bar. Light snacking is available day or night with the cruise's vending machines.
          Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
          Apart from amenities and services, Syrena Cruise goes the extra mile to make sure all guests make the most of their time. Be sure to spend some time exploring the beach, which is accessible directly from the cruise. End your days in total relaxation with a visit to the massage, salon, spa and sauna. Cool off on hot days by joining water-world activities like fishing and non-motorized water sports.
          Get social at the cruise's games room and shared lounge and TV area, where you can meet other guests.


          Around the property

          Experience Ha Long like a true local. The most famous landmark nearby is Dau Go Gotto just 3.5 km away. Are you ready to make a real escape? Take the ocean adventure further with a day trip to Hon Ga Choi Island located 5.2 km away.


          Reasons to stay here

          Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
          Ranking higher than 92% of the city's accommodations options, this is a great choice for location.
          Guests who stayed here really appreciated the room comfort, scoring it higher than 96% of accommodations in the city.

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          Amenities and facilities
          Excellent
          Facilities

          8.2

          Most talked about facilities

          Food & Dining

          22 mentions

          Breakfast

          1 mention

          Internet

          1 mention

          View

          1 mention

          Languages spoken

          • English
          • Vietnamese

          Accessibility

          • Wheelchair accessible

          Internet access

          • Complimentary WIFi in all rooms
          • Internet services
          • Wi-Fi in public areas

          Things to do, ways to relax

          • Fishing
          • Game room
          • Karaoke
          • Massage
          • On-site entertainment
          • Sauna
          • Spa
          • Ticket services
          • Tours
          • Water sports (non-motorized)

          Cleanliness and safety

          • Body thermometer
          • Breakfast in room
          • Cashless payment service
          • Daily disinfection in all rooms
          • Daily disinfection in common areas
          • Face coverings on staff
          • First aid kit
          • Free face masks
          • Hand sanitizer
          • Hot water linen and laundry washing
          • Physical distancing of at least 1 meter
          • Safe dining setup
          • Sanitized kitchen and tableware items
          • Staff trained in safety protocol
          • Temperature check for guests and staff

          Dining, drinking, and snacking

          • Alternative meal arrangement
          • Bar
          • BBQ facilities
          • Happy hour
          • Restaurants
          • Room service [24-hour]
          • Vending machine

          Services and conveniences

          • Air conditioning in public area
          • Concierge
          • Contactless check-in/out
          • Currency conversion service
          • Daily cleaning
          • Disabled facilities
          • Dry cleaning
          • Elevator
          • Hair salon
          • Heating in public area
          • Invoice provided
          • Laundry service
          • Luggage storage
          • Meeting/banquet facilities
          • Safety deposit boxes
          • Smoke-free property
          • Smoking area
          • Terrace

          For the kids

          • Babysitting service
          • Family room

          Access

          • Check-in/out [express]
          • Fire extinguisher
          • Front desk [24-hour]
          • Non-smoking rooms
          • Pets allowed
          • Safety/security feature
          • Security [24-hour]
          • Smoke alarms
          • Soundproof rooms

          Getting around

          • Rental car
          • Shuttle service
          • Taxi service
          • Transport to airport

          Available in all rooms

          • A/C
          • Accessible by stairs
          • Accessible vanities
          • Alarm clock
          • Bathrobes
          • Bathtub
          • Blackout curtains
          • Closet
          • Clothes dryer
          • Clothes rack
          • Complimentary drinking water
          • Desk
          • Fire extinguisher
          • Fireplace
          • Hair dryer
          • Heating
          • Laptop safe box
          • Linens
          • Lock box in room
          • Locker
          • Mini bar
          • Non-smoking
          • Phone
          • Private bathroom
          • Safety/security feature
          • Seating area
          • Shower
          • Sleep comfort items
          • Slippers
          • Smoke alarm
          • Toiletries
          • Towels
          • Trash cans
          • Wake up call
          • Walk-in shower
          • Wooden/parqueted flooring
          Food and dining
          Breakfast options
          • Continental
          Restaurants on site

          Lotus

          • Cuisine: American, Asian, European
          • Menu: Buffet, A-la-carte
          Location
          Tuan Chau Marina Port, Tuan Chau Island, Ha Long, Vietnam
          Excellent
          Location

          9

          Airports

          • Cat Bi International Airport (HPH)
            29.8 km

          Public transportation

          • Halong Train Station
            6.0 km

          Hospital or clinic

          • Bệnh viện Quốc tế Hạ Long
            4.9 km

          Shopping

          • Bai Chay Commercial Center
            7.7 km
          What's nearby

          Popular landmarks

          • Dong Thien Cung
            3.1 km
          • Dau Go Gotto
            3.6 km
          • Hon Ga Choi Island
            5.3 km
          • Bai Chay Bridge
            8.9 km
          • Soi Sim Island
            12.0 km
          • Sung Sot Cave
            13.8 km
          • Cua Van Fishing Village
            18.6 km
          • Luon Caves
            20.2 km

          Nearby landmarks

          • Tuan Chau Harbour
            160 m
          • Tuan Chau Beach
            250 m
          • Bikini Island Beach
            440 m
          • Tuan Chau International Tourist Island
            1.1 km
          • Paradise Bay Beach
            1.3 km
          • Lao Cau Islet
            3.1 km
          • Dong Thien Cung
            3.1 km
          • Heavenly Palace Cave
            3.2 km
          • Dau Go Gotto
            3.6 km
          • Mui Bo Re So Islet
            3.9 km
          Distances shown are straight-line distances on the map. Actual travel distances may vary.
          Property policies
          Children and extra beds

          Extra beds vary by room. Please check each room's capacity for details.

          All children are welcome.

          Children 0-11 year(s)
          Stay for free if using existing bedding.
          If you need an extra bed, it will incur an additional charge.
          Guests 12 years and older are considered as adults
          Must use an extra bed which will incur an additional charge.
          Others
          • Please be informed that the room rate does not include transfer bus.

            The transfer bus will only pick up the guests from hotels located in Old Quarter Area. Please email cruise to request for the transfer service or submit your request through special request section while making reservation. The shuttle bus fee is 25 USD/person/round trip Hanoi-Halong-Hanoi.

            Please be informed that an advance registration is required with full name, date of birth, nationality, passport number or ID, visa expiry date for all passengers. A valid passport or ID is required at least 24 hours prior to the boarding date.

            Boat embarkation starts at 12:00 PM at Tuan Chau Marina Port.

            All-inclusive package will start at lunch time and will finish after breakfast on day of departure and includes:
            - Welcome drink
            - Air-conditioned cabin
            - Full-board meals (Asian and International Buffets)
            - Entrance and sightseeing fees
            - Visit to Vung Vieng fishing village by rowing boat
            - Visit to Sung Sot Cave, Titop Island.
            - Cooking Demonstration.
            - Tai Chi Session
            - Entertainment Activities and Happy Hour
            - Movie Nights and Squid Fishing
            - Safety facilities
            - Onboard insurance
            - Tax and service charges

            If you need extra bed or any special assistance, please contact directly to Syrena Cruise for details.
          • 2 Days 1 Night Itinerary:

            Day 1

            12:15 Embarkation at Syrena Harbor.
            12:30 Check in whilst enjoy a welcome drink and cruise briefing.
            13:00 Lunch while cruising in the magnificent Bai Tu Long Bay. Cruise to Surprise Cave.
            14:30 Transfer by tender to the Surprise Cave. Walk up 100 steps to the entrance of the cave and tour around for approximately 45 minutes.
            15:30 Back to the cruise and continue cruising to the Titop Island.
            16:30 Back to the cruise and relax on board. Foot reflexology and massage services are available on the cruise.
            18:00 Enjoy cooking demonstration on the sun deck.
            Happy hour within an hour – buy one get one free, applicable for all kinds of drinks.
            19:00 Dinner is served with a variety of Vietnamese Fusion cuisine.
            20:30 Evening activities include: Movie entertainment in the dining room at about 21:00. Board and card games are accessible or join the squid fishing on board with our crew. Foot reflexology and massage services will also be available.

            Day 2

            06:00 Morning wake up call.
            06:30 Enjoy Tai Chi instructions on the sun deck in 30 minutes.
            07:00 Coffee, tea and pastries will be served in the dining room.
            07:30 Arrive at Vung Vieng Floating Fishing Village.
            08:45 Upon return to the cruise, take time to freshen up and check out of the cabins. Please leave your luggage outside of your cabins. The staff will transfer your luggage to the pier upon arrival. Depart for Syrena pier.
            09:15 Enjoy brunch or set menu served in the dining room. Settle bills in the dining room after brunch.
            10:00 Relax on the sun deck or in the dining room and enjoy the bay scenery as we approach the pier.
            11:00 Arrive at Syrena pier.
          • When booking 6 or more rooms, special policies may apply.
          Some helpful facts

          Check-in/Check-out

          • Check-in from11:00
          • Check-out until11:00

          Getting around

          • Airport transfer fee100 USD
          • Distance from city center0.5 km
          • Travel time to airport (minutes)240

          The property

          • Number of restaurants1
          • Number of rooms 34
          • Room voltage220
          • Year property opened2009
          • Most recent renovation2010

          Reviews of Syrena Cruise from real guests

          Provided by verified guests of Agoda
          8.6
          /
          10
          Cleanliness8.6
          Facilities8.2
          Location9.0
          Room comfort and quality8.5
          Service9.1
          Value for money8.2
          High score for Ha Long
          Rating
          9+ Exceptional (58)
          8-9 Excellent (42)
          7-8 Very Good (33)
          6-7 Good (8)
          <6 Below Expectation (5)
          Time of the year
          Mar - May (44)
          Jun - Aug (25)
          Sep - Nov (26)
          Dec - Feb (51)
          All guests (157)
          All room types
          All languages

          Show reviews that mention 

          Showing 146 verified guest comments
          12345
          10.0
          Exceptional
          MAMI from Japan
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in July 2013

          amazing and fantastic”

          great room, great food, amazing views

          me and my boyfiend stayed here for 1 night and were just amazed at how well everything goes.. we got picked up on time from our hotel in hanoi in a private car by syrena and a very easy and comfortable 4 hour journey to halong bay, then we were brought directly to the bay in a quiet location and brought immediatley on a small boat with a small few other friendly guests to a 1 minute trip to the amazing syrena with a lovely welcome and da the very good tour guide who speaks fantastic english and so nice and helpfull. we then relaxed in our room for 1 hour and then went down for a lunch which was fanstastic and so well presented, then back to our room for a 45 minute relaxing on our private balcony, after that we went on the tour on a small boat to such an amazing cave which was fantastic and then to a little beach to go for a nice swim, we opted not to do the kayaking as it is an extra 15 dollars but it is your choice. after 2 hours enjoying the activities we go back to the syrena cruise which parks off in the middle of the wonderful halong bay, we then go up to our room for 1 hour, get a shower in our lovely room with a great shower and prepare for dinner which is so good and a lot so you will not go hungry believe me and after a wonderful dinner we went up top deck with our wine and beers and just relaxed and enjoyed the lovely scenery as the sun was going down. amazing and romantic. as for the next day we went down for a lovely breakfast and then go to a trip to the floating villge, then back to syrena and brought back to shore where our private car was waiting and another smooth and relaxing journey back to our hotel in hanoi. so overall just fantastic and highly recommended if you want to enjoy the fantastic halong bay.. enjoy!!!

          Reviewed July 29, 2013

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          9.7
          Exceptional
          Sophia from United States
          Group
          Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
          Stayed 1 night in November 2012

          Great rooms, wonderful balcony, friendly service”

          Deluxe rooms have balconies, service was impeccable

          We were thrilled with our choice of the Syrena Cruise. Our beautiful room had a lovely balcony from which we had a glass of wine while watching the sunset. Da, the English speaking guide on the larger Syrena was so warm and welcoming. He is an American lit major so be sure to ask him about the classics! We price includes transportation to and from your hotel, tickets to all sites and all meals for two persons. The price does not include kayaking (if you chose to do it) or alcohol. Other thing to note, massage services were not available though in some of the online literature, it was advertised. However, the day is so packed full of activities that there really isn't much time for it. We decided to not to the activities on the morning of our final day, as we just wanted to enjoy the boat and the view. They were a bit thrown off by this but we just insisted and it was fine. The boat tends to accommodate a lot of Taiwanese tour groups I was told. This was fine for us as but does mean that if you are looking to meet people on the boat this might not be the boat for you. However, if you just want to have a little one on one time with your partner, this is just the boat!

          Reviewed November 12, 2012

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          9.0
          Exceptional
          Ying from Singapore
          Couple
          Deluxe Double or Twin Room with Ocean View - 3 Days 2 Nights
          Stayed 2 nights in January 2015

          Off the beaten track”

          Very comfortable, off the beaten track itinerary, friendly staff

          Best part of our trip - we thoroughly enjoyed ourselves on Syrena Cruise. We got the deluxe room but it didn't feel too small at all. The bed is like a super king-sized bed and we had the best sleep ever since we toured around Vietnam. Balcony is rather small but still good. Food was not very impressive, just okay. Staff made a point to remember the names of the guests, very attentive. I like that the cruise brought us to some areas that were not too touristy and crowded. We sat in a sampan boat that took us around the fishing village where we were the only tourists there. I would highly recommend to take a two nights option on this cruise. On the second day, we were transferred to a day cruise (only four of us) where we kayaked and cruised along the bay slowly. It was a really relaxing afternoon. Only thing is drinks can be a little expensive. Don't buy your drinks from the cruise. Every evening the ladies on their rowing boats will come by your balcony and ask if you want any food/beer. We got 5 cans of beer for US$5!!

          Reviewed January 26, 2015

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          9.0
          Exceptional
          Hsin-Yu from Taiwan
          Group
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in March 2013

          Had a really good time”

          Staff - staff was really nice, Food - had plenty to eat, Value for money - was the best after spending ages looking around

          Syrena had the best value for money after spending hours looking at different cruises. We wanted one that had a decent standard. On top of the room, we had to consider cost for transport (between Hanoi and the pier) which for this was was all inclusive, AND we had a balcony room. I don't know how much the other ones for the same spec would have costs (balcony room, transport cost, kayaking). Cost for kayaking wasn't included but it was very cheap! $15 per kayak (so for 2 people). The staff was very friendly and the itinerary was pretty standard (which is good). We had loads to eat on the cruise and as expected all the drinks were not inclusive but the price wasn't that bad. We were lucky with the weather - and had some time on the cruise to take picture of the amazing scenery. In all I would highly recommend Syrena.

          Reviewed April 13, 2013

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          8.7
          Excellent
          Timothy from United Kingdom
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in March 2014

          Wonderful experience”

          Room, food, staff

          The pickup was on time with a nice minibus. The 4 hour drive (with a welcome break half way) is as bad as I remember but at least they are trying to improve the road (don't hold your breathe). As soon as we arrived we were taken onboard for a fantastic lunch as we sailed out into the Bay. The weather was poor (it was mid March) cloudy, cool but dry but our guide was very friendly and spoke good English as she outlined our itinerary for the 2 day 1 night cruise. Our first stop was the Vung Vien Floating Fishing Village where we transferred to a local sanpan boat (rowed by a 66 year old man who was stronger than me). It's amazing to see people living on the water this way. We stopped at the pearl farm to see how they culture pearls, then went back to the ship and cruised to Titov Island where we climbed for a spectacular view of the islands. We then returned to the ship and had a cooking lesson in making spring rolls before some squid fishing from the back of the ship. We then had a wonderful seafood dinner. The food really was first class on the ship. After dinner we had a film night then retired. Next day we had tea and pasties for breakfast as we sailed to the Surprise Cave nearby. After that we returned to the ship and had brunch as we sailed back to Halong City. This is a standard itinerary that most cruises follow but it works well even given the poor weather. As to the ship itself - it was in very good condition with well appointed cabins (we had a deluxe seaview cabin on the 2nd deck) that were well decorated and maintained. The ensuite was lovely with a good shower with lots of hot water. Everything worked in the cabin including the aircon unit. The rest of the ship was clean and elegant too with the staff very attentive and friendly. I can wholly recommend this cruising experience with Syrena. This is a mid-price range cruise package and you can pay quite a lot more but I doubt you'll have a much better experience than we did.

          Reviewed March 21, 2014

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          9.7
          Exceptional
          Ka from Hong Kong SAR, China
          Solo traveler
          Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
          Stayed 1 night in December 2013

          What's a relaxing trip!”

          The ship is new and clean, good arrangement for activities during on board, friendly staff

          we got a right choice to choose Syrena Cruise, it was a special experience to stay overnight in cruise, this cruise was value for money whihc included transportation from Hanoi to Halong Bay and covered 4 delicious meals. But it would be best if Syrena Cruise arranging a bigger car for transportation to Halong Bay, it was too crowdy for 8 adults taking luggages by stunning in a small van for 4 hours!!

          Reviewed January 07, 2014

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          10.0
          Exceptional
          Donald from United States
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in February 2015

          Wonderful Cruise in Halong Bay”

          Room Comfort and Batrooms, Service, Food

          I can't compare it with other Halong Cruises but Syrena is top notch! Besides room comfort (with individual balcony, Very attentive service, and grea food ...Syrena is a smaller boat with about 17 rooms which makes it more intimate and allows them to go where other boats cannot. Also they put together a busy program so you see a lot in a 24 hour cruise. Shuttle from Hanoi and back was seamless and the weather was great. We will go with Syrena again!

          Reviewed February 17, 2015

          See room deals

          9.7
          Exceptional
          Camilla from Australia
          Group
          Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
          Stayed 1 night in July 2013

          Syrena Cuise was terrific!”

          Facicilties, cleanliness, staff

          My friend and I had a wonderful time, we wish we booked the two night option instead of one. We were given so much food and it was all very nice. The staff were extremely friendly! We were expecting drinks to be expensive but they weren't at all. They even a 2 for 1 happy hour from 8:30pm to 10:30pm. Our cruise consisted of the two of us and a group of 22 Taiwanese people. We had a lot of fun with the group who were very friendly to us and we all had a few drinks and sung karaoke at night. Definitely recommend Syrena Cruises .

          Reviewed August 02, 2013

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          8.0
          Excellent
          Shiwan from Singapore
          Solo traveler
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in June 2015

          Relaxing Cruise in Halong Bay”

          Clean rooms, Clean bathroom, Good food,

          We choose a 2D1N cruise with Syrena and had a great time on the cruise. The room and bathroom was clean and comfortable. The room I stayed in has its own private balcony, which is good, but you will be hounded by ladies selling their goods on a rowing boat while you are at the balcony and they can be pretty persistent, disrupting your peace and quiet. The cruise itinerary was spaced adequately, without making us feel rushed. We had sufficient time to take in the sights of Halong Bay and the stopover at Tiptop island gave us the opportunity to have a gorgeous overview of the bay from the top. The beach was clean though crowded. The activities on the cruise doesn't seem sufficiently attractive but was pretty fun when we joined in. I would say join in though you are not interested, you never know how fun it can be. The visit to the floating village and pearl farm was educational, but if you are not a fan of boat rides, you might not like it as it took quite some time to go around the village on the rowing boat. Overall, it was a relaxing, great cruise.

          Reviewed June 27, 2015

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          9.0
          Exceptional
          Bojan from Germany
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in October 2013

          Amazing!!! Highly recommended”

          Scenery, Stuff, Boat

          It was amazing. Really nice boat, great stuff, good food, nice program. Halong Bay is definitely a visit worth and Syrena Cruise is the perfect choice to enjoy it. We traveled several weeks from south to north of Vietnam and this trip with Syrena Cruise in Halong Bay was an absolute highlight.

          Reviewed June 08, 2014

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          8.7
          Excellent
          Paul from Australia
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in March 2013

          Spread the word on Syrena Cruises.”

          Great location and facilities, excellent service and great food.

          We took the chance by booking Syrena Cruises as there weren't too many reviews to compare, however we were pleasantly suprised by the great location and facilities, excellent service and staff and the great food. I would not hesitate to recommend Syrena Cruises. Enjoy you stay with them.

          Reviewed March 28, 2013

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          10.0
          Exceptional
          Jian from China
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in June 2013

          impressive”

          friendly staff

          frankly speaking,I had really good trip during Syrena Cruise.all the staff were very nice and helpful. all the facilities on broad are fantastic. The only problem is the pick-up shuttle.the mall van was extremely uncomfortable, especially the back seats.I think to change small van to Toyota Castor will make Syrena Cruise perfect.

          Reviewed July 02, 2013

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          8.4
          Excellent
          Nusrat from Bangladesh
          Couple
          Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
          Stayed 1 night in December 2017

          A trip to remember”

          We liked almost everything of Syrena cruise.Staffs are very helpful. Ms. rosie arranged a car for us for $80(one way) which was higher than we expected & bus for return at $15/pax. The car journey was comfortable. They have their own lounge/waiting area. room was clean & nice . Food was good & enough. Our Ship was all Asian cruise, it was fun to be along with people from korea, Singapore & China. we had specific table for each country with national flag in dining hall !!super fun! Their schedule was really good, not too hasty not too slow, just ideal to enjoy everything. They took us to the surprising cave, Titov island on first day & boating /kayaking on next day. we did not join in Tai chi lesson . What we felt should be improved is drinking water supply. They provided 2 small water bottles/room & charged for water bottle in the dining room. water bottle should be provided for free in the dining room. The bed sheets were too hairy which should be changed.

          Reviewed January 03, 2018

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          9.6
          Exceptional
          Zayar from Myanmar
          Couple
          Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
          Stayed 1 night in December 2017

          Pleasant Stay @ Syrena”

          -Food are great -Nice staffs -Good arrangemnet in visiting Cave & Ti-top island -Like Cruise formation, especially belcony room -My wife was very happy in staying there and become memorable trip Thanks Syrena for everything

          Reviewed December 13, 2017

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          8.7
          Excellent
          Rachel from United States
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in April 2013

          Enjoyable stay though the weather didn't cooperate”

          View, Experience, Beauty

          The ship was very nice and rooms were sized nicely with clean bathrooms and bedrooms. We also had a balcony off our room which was really nice. The cruise around Halong Bay was gorgeous, but unfortunately the weather didn't cooperate. We were unable to stay on the boat, but were put up in a nice hotel on land. It was a disappointment, but no fault of the crew. They returned the next morning and took us around the bay for a few more hours before returning us to Halong Bay. I liked the attention of our guide and even the nice touch of having our country flag on the table in the dining area. I'd book Syrena again.

          Reviewed May 03, 2013

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          8.0
          Excellent
          Michael from Germany
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in December 2012

          Great new cruise ship”

          The Staff

          We had a wonderful stay during our Halong Bay cruise on the Syrena cruise ship. The tour guide was excellent and very attentive. Food was good but don't expect anything too special. The activities on board and the attractions of the bay were properly scheduled although I must say it was a very basic, touristic program which any cruise will follow. All in all we really enjoyed our 2d/1n stay a lot and can recommend it to others. Please note that this cruise ship mainly has taiwanese groups on board which is a bit hard to communicate with since they don't speak English.

          Reviewed December 11, 2012

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          9.0
          Exceptional
          Karen from Philippines
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in August 2015

          Awesome Cruise!”

          Staff, acc

          First time to try a cruise and we're very happy that we choose Syrena Cruise. The cabin with the balcony was perfect. The staff we're very accomodating. Keep up the good the work!

          Reviewed August 10, 2015

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          9.3
          Exceptional
          Nicholas from Australia
          Family with young children
          Deluxe Double or Twin Room with Balcony - 2 Days 1 Night
          Stayed 2 nights in December 2013

          Great cruise”

          Friendly staff, great food and fantastic location

          We (family of four) loved the cruise. The staff spoke quite good English and really looked after us. The food was really good - probably too much food and the boat was great. We probably expected to do a little more cruising around the islands as we did a 2 night 3 day stay. On the second day we had to return to port to drop off the one night passengers and pick up new ones. This was probably the only drawback. Felt this time would have been better spent cruising. Otherwise all was very good.

          Reviewed December 24, 2013

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          9.7
          Exceptional
          Fuangyos from Thailand
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in December 2013

          Highly Recommended”

          Very Good Staff / Superb View / Fantastic Cruise

          Though Halong Bay is close to Hanoi but it takes around 4hrs to get there. However my experience with Syrena is superb. Staff, cruise, room, and so on are quite perfect.

          Reviewed January 10, 2014

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          8.3
          Excellent
          Ratanachai from Thailand
          Couple
          Deluxe Double or Twin Room with Ocean View - 2 Days 1 Night
          Stayed 1 night in December 2013

          pleasant cruise”

          Nice cruise , value for money

          I stayed on syrena cruise for one night. it was a nice experience staying an over night on a boat. during the day, the boat sailed to several point and have some a activity from walking in a cave , kayarking ,to mountain hiking. if you visit halong bay, Syrena worth a consideration.

          Reviewed November 04, 2014

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