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Swissotel Jakarta PIK Avenue
Swissotel Jakarta PIK Avenue
Swissotel Jakarta PIK Avenue
Swissotel Jakarta PIK Avenue
Swissotel Jakarta PIK Avenue
Swissotel Jakarta PIK Avenue
Swissotel Jakarta PIK Avenue

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8.9

Excellent

679 reviews

679 reviews

Housekeeping29
Breakfast11
View8
See map

9.6

Exceptional

Location rating score

Exceptional location
Parking
FREE
Popular landmarks
Museum Bank Indonesia 8.6 km
Jakarta Old Town 8.7 km
Ancol Dreamland 10.3 km
National Museum 11.8 km
Jakarta Cathedral 12.3 km
National Monument (MONAS) 12.3 km
Gambir Train Station Building 12.6 km
Grand Indonesia Mall 13.1 km
Istiqlal Mosque 22.6 km
Beautiful Indonesia in Miniature Park 29.9 km
Nearby landmarks
PIK Avenue 120 m
Tzu Chi Indonesia 200 m
Hype Festival 280 m
Alam Angke Kapuk Nature Park 360 m
Mangrove Forest 380 m
Pearl Golf 1 410 m
Weiss Dental PIK 420 m
Prosmile 440 m
Dunia Sehat 450 m
Nonna Store PIK 530 m

Swissotel Jakarta PIK Avenue

Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Cengkareng part of Jakarta, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous National Monument (MONAS). Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

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Highlights

Sparkling clean

Check-in [24-hour]

Airport transfer

Excellent breakfast

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information"

Facilities

Front desk [24-hour]

Airport transfer

Bicycle rental

Valet parking

Fitness center

Spa

Shuttle service

Free Wi-Fi in all rooms!

This property is in high demand!

23 travelers have booked today.

Value for money8.9
Location rating9.6
Nearest airportSoekarno-Hatta International Airport (CGK)
Distance to airport9.8 km

Rooms available at Swissotel Jakarta PIK Avenue

Swiss Advantage Room with 2 Single Beds
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Swiss Advantage with Twin Beds, Bay View
...
  • Room size: 27 m²/291 ft²
  • Bay view
  • 1 double bed
Enter dates to see prices
Swiss Advantage Room with 1 King Size Bed
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Premier Room with 1 King Size Bed, Bay View
...
  • Room size: 27 m²/291 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Swiss Prestige Suite with 1 King Size Bed
...
  • Room size: 88 m²/947 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premier Room with 2 Single Beds
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds
Enter dates to see prices
Swiss Signature Room with 1 King Size Bed, Bay View
...
  • Room size: 43 m²/463 ft²
  • Bay view
  • 1 king bed
Enter dates to see prices
Grand Room with 1 King Size Bed
...
  • Room size: 54 m²/581 ft²
  • Non-smoking
  • 1 king bed
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Swiss Grand Suite with 1 King Size Bed
...
  • Room size: 72 m²/775 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Swiss Executive Room with 1 King Size Bed, Exec utive Floor
...
  • Room size: 27 m²/291 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swissotel Jakarta PIK Avenue?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swissotel Jakarta PIK Avenue?

Swissotel Jakarta PIK Avenue is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Swissotel Jakarta PIK Avenue has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jakarta with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Swissotel Jakarta PIK Avenue?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Swissotel Jakarta PIK Avenue. A selection of food types including western, full american and asian breakfast options is available for guests.

What are my dining options at Swissotel Jakarta PIK Avenue?

Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at Swissotel Jakarta PIK Avenue?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Swissotel Jakarta PIK Avenue. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Swissotel Jakarta PIK Avenue?

On-site venues and convenient event services make Swissotel Jakarta PIK Avenue an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swissotel Jakarta PIK Avenue?

Swissotel Jakarta PIK Avenue does not permit smoking in any of its rooms or indoor areas.

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See map

Explore the neighborhood

What people love about Swissotel Jakarta PIK Avenue

  • 10

    Exceptional
    Location

    "Best location as it is next to Pik Avenue mall and the hotel itself are surrounded by restaurants and very close to the airport."

    Sri

    |

    October 18, 2022

  • 9.6

    Exceptional
    Location

    "Nice location and good hotel."

    Jacky

    |

    October 13, 2022

  • 10

    Exceptional
    Staff 

    "Their front office staffs are very helpfull."

    firdaus

    |

    October 13, 2022

Overall rating:

8.9

Excellent
679 reviews
Cleanliness
9.3
Facilities
9.0
Location
9.6
Read all reviews >
What travelers say they love:
Good hotel location if you have family member hospitalized a...
Nugraheni from Indonesia
Couple
More about Swissotel Jakarta PIK Avenue

More about Swissotel Jakarta PIK Avenue

Swissotel Jakarta PIK Avenue

Swissotel Jakarta PIK Avenue is a smart choice for travelers to Jakarta, offering a relaxed and hassle-free stay.
The facilities and services provided by Swissotel Jakarta PIK Avenue ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi and car hire services to help you get to where you want to go in Jakarta.
Parking is available and free, provided by the hotel for guests with their own transportation. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, express check-in or check-out, luggage storage and safety deposit boxes. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include 24-hour room service, room service and daily housekeeping, so you can relax and enjoy your stay.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at Swissotel Jakarta PIK Avenue. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. The hotel also provides guests with a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms. Swissotel Jakarta PIK Avenue also provides a hair dryer, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Wake up bright and energetic in the mornings with a cup of good coffee offered at the cafe right at the hotel. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
To fill your days, be sure to check out the fantastic facilities offered at Swissotel Jakarta PIK Avenue. Pamper and indulge yourself with a visit to the massage, steam room, spa and sauna. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. The hotel's the poolside bar allows you to have the most casual of cocktail times with a mellow drink.
For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy. In a competitive mood? Get sporty with your travel group or other guests at the yoga room in the hotel. Have some relaxing fun with family and friends at the shared lounge and TV area. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Around the property

Visit the sights and local attractions of Jakarta during your stay at the hotel. Whatever you may be looking to buy on your trip to Jakarta, chances are you'll find it at Grand Indonesia Mall located 13.0 km away.

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Amenities and facilities
Exceptional
Facilities

9

Languages spoken

  • English
  • Indonesian

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Garden
  • Massage
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Poolside bar
  • Restaurants
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking

Sports equipment rental

  • Bicycle rental
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Italian
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site

The Chinese National

  • Cuisine: Asian, Indonesian, International
  • Menu: Buffet, A-la-carte
Location
Jalan Pantai Indah Kapuk Kamal Muara Penjaringan North Jakarta, Cengkareng, Jakarta, Indonesia, 14470
Exceptional
Location

9.6

Airports

  • Soekarno-Hatta International Airport (CGK)
    9.8 km
  • Halim Perdanakusuma International Airport (HLP)
    23.8 km

Public transportation

  • Bojong Indah
    5.7 km
  • Rawa Buaya
    6.3 km

Hospital or clinic

  • Weiss Dental PIK
    420 m

Shopping

  • Central Park Mall
    9.5 km

Convenience store

  • Indomaret
    2.6 km

Cash withdrawal

  • ATM
    240 m
What's nearby

Popular landmarks

  • Museum Bank Indonesia
    8.6 km
  • Jakarta Old Town
    8.7 km
  • Ancol Dreamland
    10.3 km
  • National Museum
    11.8 km
  • Jakarta Cathedral
    12.3 km
  • National Monument (MONAS)
    12.3 km
  • Gambir Train Station Building
    12.6 km
  • Grand Indonesia Mall
    13.1 km
  • Istiqlal Mosque
    22.6 km
  • Beautiful Indonesia in Miniature Park
    29.9 km

Nearby landmarks

  • PIK Avenue
    120 m
  • Tzu Chi Indonesia
    200 m
  • Hype Festival
    280 m
  • Alam Angke Kapuk Nature Park
    360 m
  • Mangrove Forest
    380 m
  • Pearl Golf 1
    410 m
  • Weiss Dental PIK
    420 m
  • Prosmile
    440 m
  • Dunia Sehat
    450 m
  • Nonna Store PIK
    530 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

The property

  • Non-smoking rooms/floorsno
Property announcements

Due to COVID-19 circumstances, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information

Due to COVID-19 circumstances a dedicated hotline has been made available to guests in order to answer questions and best prepare their stay

The hotel has an ‘ALL Safe Officer’, a dedicated health and safety officer to oversee all procedures and assist guests with queries related hotel operations and preventative measures

In response to the Coronavirus (COVID-19), the property is implementing additional measures to protect the safety of guests and staff, including but not limited to enhanced cleaning and sanitization procedures. Please contact the property for more information

Food and beverage options such as breakfast might be limited or unavailable during this time. Please contact the property for more information.

Reviews of Swissotel Jakarta PIK Avenue from real guests

Provided by verified guests of Agoda
8.9
/
10
Excellent
Cleanliness9.3
Facilities9.0
Location9.6
Service9.2
Value for money8.9
High score for Jakarta
Rating
9+ Exceptional (166)
8-9 Excellent (24)
7-8 Very Good (27)
6-7 Good (10)
<6 Below Expectation (17)
Time of the year
Mar - May (70)
Jun - Aug (43)
Sep - Nov (72)
Dec - Feb (59)
All guests (679)
All room types
All languages

Show reviews that mention 

Showing 244 verified guest comments
12345
10.0
Exceptional
Rosari from Indonesia
Family with young children
Swiss Prestige Suite with 1 King Size Bed
Stayed 2 nights in April 2022

Family Staycation”

This is our first staycation ever since 2020. With the pandemic, our family is very cautious in choosing a hotel for my husband's birthday staycation as we have our 2 year son who touches everything and difficult to wear masks. We finally chose Swissotel as we see that the General Manager (Sean Halpin) is very hands on in their property and addressing every review. This proven true during our arrival, Sean even greeted us to ensure thay we are comfortable and safe during our stay. The room is clean, the bed sheets fresh, every surface properly cleaned. They can provide in-room breakfast with limited option. On our last day we opted to eat our breakfast at the restaurant and the staffs were amazing and so so kind. We are so happy to choose swissotel and would recommend it to anyone. Thank you Sean and all staff at Swissotel for a wondeful stay

Reviewed May 03, 2022

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10.0
Exceptional
Gabriella from Indonesia
Family with young children
Swiss Signature Room with 1 King Size Bed, Bay View
Stayed 1 night in June 2021

Best Service with Delicious Food”

I just spent one night here for my mom's 50th birthday. Their service was great. I arrived at the hotel at 12 pm and make payment bcs my booking was for pay at the hotel. They said our room was being prepared and will call us when ready. At 12.30 they called me by phone and let me checked in although the actual check in time is at 14.00. The dolce gusto coffee maker was a lil bit error so they change it with another one and give me extra one cup for bonus. Also, they let me ask for room services 2 times because I need someone to take a picture of my family. They are very friendly. I celebrate my mom's bday at chinese natoonal resto (sunday brunch ayce). The food was delicious and their service was great! Especially Mr. Sun. He always look around my table and asked if I need anything. Even I did not take the food by myself. He deliver all of them to our table. So it really save our time. Thank you so much. The manager also was there asking us for any feedback. All of them are friendly! Will come back for sure

Reviewed June 07, 2021

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Dear Gabriella, Grüezi! My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I would like to thank you for your willingness to drop a great review of our hotel and one of the restaurant, The Chinese National. It is to our pleasure we could accommodate all your need for your Mom's Birthday Celebration. I will certainly share this review with the rest of team, especially Mr. Sun who did excellent service during your Sunday Brunch AYCE. I am glad that you and family enjoyed the stay and dining experience. Stay safe and I hope to see you again very soon. Best regards, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Responded June 20, 2021
Swissotel Jakarta PIK Avenue
10.0
Exceptional
Dian from Indonesia
Family with young children
Premier Room with 1 King Size Bed
Stayed 1 night in March 2021

Awesome staycation”

1st time stay with Swissotel PIK such as great place to staycation with family or couple,room view awesome, cleanliness and hotel interior. Thank you for Dzikri from front office for your service he's very friendly and helpful. Also thank you for housekeeping team for your hard work to make you sure all room clean. For sure i'll stay here again next time, thank you Swissotel PIK for amazing experience stay here 😊

Reviewed March 22, 2021

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10.0
Exceptional
Gilbert from Indonesia
Family with young children
Premier Room with 2 Single Beds
Stayed 2 nights in April 2021

Clean hitel in a perfect location”

The hotel situated at the same building with PIK Avenue shopping center, making us have easy access to many restaurant. Many good restaurants also available nearby. The hotel room is clean, the staffs were great. We stayed on weekend, they had a movie time for kids which was fantastic arrangement. We had a perfect stay, I would recommend this hotel to family traveller with young kids.

Reviewed April 08, 2021

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10.0
Exceptional
stella from Indonesia
Family with young children
Premier Room with 2 Single Beds
Stayed 2 nights in May 2021

Amazing and Luxury stayed at Swissotel PIK ”

The room was very huge, clean and luxurious. The staff were all kind and friendly. The view was amazing, all the stuff and utilities were working well, the room was stunningly the bed is super comfort. Special thanks to GRO team who decorated my room ,Mr. Gunawan and Mr. Andhika :)

Reviewed May 24, 2021

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10.0
Exceptional
Natasha from Indonesia
Family with young children
Premier Room with 1 King Size Bed
Stayed 2 nights in December 2021

Best Service!”

My husband, my daughter and I stayed at Swissotel on my birthday. When we arrived at our room, there were birthday greetings on the mirror. The staff also called to my room and there were staffs came and sang happy birthday and brought me chocolate cake. Swissotel really made my day. Great facilities with large swimming pool. I love their breakfast buffet because it was so delicious. From western to asian menu. Top notch experience! Thank you!

Reviewed December 08, 2021

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10.0
Exceptional
Widianto from Indonesia
Family with young children
Premier Room with 1 King Size Bed
Stayed 1 night in April 2021

Great experience”

We were stayed with little kid, and surely he love it. The location is great and for food lovers this is heaven, the PIK have become one of the must visit tourist, many foods you can choose. And the staff is very honest, my lil kid nintendo switch were left at lobby area and kept by the concierge and return it to us, we thought it lost for goods. Thank you for the hospitality, will return for sure.

Reviewed April 05, 2021

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10.0
Exceptional
Theresa from Singapore
Couple
Premier Room with 2 Single Beds
Stayed 1 night in October 2020

Great location!”

Home away from home stay.Understands the staff are divided into teams on schedules, for the COVID-19 protocol.Very comfortable and staying safe is the way to welcome guests.Keep up the good work.

Reviewed October 24, 2020

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10.0
Exceptional
Eddy from Indonesia
Family with teens
Premier Room with 1 King Size Bed, Bay View
Stayed 5 nights in April 2022

Nice place …. Very clean room …. Services very fast respons.”

chek in tidak tepat waktu sebagian kamar kami baru siap jam 4 sore Modern design, nice room, enough space for two, and located at the best area for food and hangouts.

Reviewed May 01, 2022

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10.0
Exceptional
Nio from Indonesia
Solo traveler
Swiss Advantage Room with 1 King Size Bed
Stayed 1 night in September 2021

Nice hotel in PIK Area”

Their rent a bike for free you can used it to biking around PIK Area. Easy access, helpful staff and have a good prevention of Covid-19. Room are huge, you're lucky if you got a room facing the bay. You may also asked for a higher floor to have a great view on your window

Reviewed November 18, 2021

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10.0
Exceptional
Yobelina from Indonesia
Couple
Premier Room with 1 King Size Bed, Bay View
Stayed 1 night in May 2021

Favourite Staycation Hotel”

We have stayed in Swissotel PIK twice, and it was a wonderful experience everytime. All the staffs were so welcoming & helpful. The room has become our second home away from home. The location is also just perfect, the mall is a door step away so we had fun. Definitely will stay there again very soon.

Reviewed May 03, 2021

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10.0
Exceptional
Yunita from Indonesia
Group
Premier Room with 1 King Size Bed
Stayed 1 night in February 2022

Great”

Very nice hotel room, all my family member feels comfortable, nice location since its located in PIK theres alot of restUrant nearby, and the mall is by foot distance

Reviewed May 16, 2022

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Dear Yunita, My name is Sean Halpin, General Manager of Swissôtel Jakarta PIK Avenue. I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit. Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sean Halpin General Manager Swissôtel Jakarta PIK Avenue

Responded May 18, 2022
Swissotel Jakarta PIK Avenue
10.0
Exceptional
effendy from Indonesia
Family with young children
Swiss Select Room with 1 King Size Bed
Stayed 3 nights in November 2020

Very Nice”

This hotel is beyond expectation. Our stay for 3 nights was an amazing experience. The hotel location is also excellent, next to the shopping mall and near to bunch of restaurants for choices. Overall we have an amazing experience, the hotel staff also very nice and helpful.

Reviewed November 19, 2020

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10.0
Exceptional
Iris from Indonesia
Family with young children
Swiss Signature Room with 1 King Size Bed, Bay View
Stayed 2 nights in October 2021

The Best!”

Spent 3d2n during our staycation. Extremely satisfied with everything. Superb staff, fast check in and out process, awesome room, great great food option. Close to mall, PIK2. The kids were having wonderful time.

Reviewed December 23, 2021

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Dear Iris, Grüezi! I truly appreciate on your willingness to share a review of your stay and I am extremely pleased to hear that you and family had 2 memorable nights with us. I will be delighted to share your compliments with our colleagues and I am sure this will motivate them as we committed to continuously improve the quality of our services. Stay safe and looking forward to having you and family again! Best regards, Sean Halpin, General Manager

Responded December 29, 2021
Swissotel Jakarta PIK Avenue
10.0
Exceptional
Elvi from Indonesia
Solo traveler
Premier Room with 1 King Size Bed
Stayed 1 night in October 2020

Its a good location for quick transit”

Clean n friendly, convenient to find food because it is connected to the PIK Avenue mall. The “Chinese national” dim sum is all you ca eat with very reasonable inexpensive price. Room are trendy cozy and hugh bed. 15-20min to airport

Reviewed October 13, 2020

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10.0
Exceptional
Nadia from Indonesia
Solo traveler
Premier Room with 1 King Size Bed
Stayed 1 night in October 2020

Good location”

Staff were friendly. breakfast was amazing. Nice pool and cozy hangout place around the pool area. Not too crowded as well as the hotel was practising the social distancing protocol. Overall I had a pleasant stay at Swissotel Jakarta.

Reviewed November 01, 2020

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9.6
Exceptional
Elizabeth from Indonesia
Couple
Premier
Stayed 2 nights in November 2021

Great stay”

All about location is great, especially if you wanna explore PIK area, plenty of foods around. Staff was friendly and good cleanliness. One thing to improve probably the parking allocation, wish there's a reserved spot for guest hotel, otherwise it could be a pain to find a parking spot since it also the mall parking. other than that, awesome stay.

Reviewed December 07, 2021

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10.0
Exceptional
Budiman from Indonesia
Couple
Premier Room with 1 King Size Bed
Stayed 1 night in October 2020

Great hotel & food”

The room is very clean, the bed is very comfortable, the food is very good, recommended...👍

Reviewed October 30, 2020

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10.0
Exceptional
Surya from Indonesia
Business traveler
Premier Room with 1 King Size Bed
Stayed 1 night in March 2021

excellent services”

Their staff are very friendly, room is very clean, hot water is consistent, and the size of the bed is very big.

Reviewed July 18, 2021

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10.0
Exceptional
Lavinia from Indonesia
Family with young children
Swiss Advantage with 1 King Size Bed, Bay View
Stayed 2 nights in November 2021

Love it!”

Good staff, good service, clean, comfortable and here we can request birthday decorations in the room. Very satisfy. Thanks

Reviewed November 30, 2021

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Dear Lavinia, Warmest thank you for the review regarding your stay experience with us. It is indeed a pleasure to hear that our hospitality, hotel cleanliness and your birthday decoration has exceed your expectation. I am sure your satisfaction will motivate all of us as we strive to improve the quality of our services. Once again thank you and we look forward to welcome you back again at Swissôtel Jakarta PIK Avenue. Yours sincerely, Sean Halpin, General Manager

Responded December 08, 2021
Swissotel Jakarta PIK Avenue
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