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Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

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8.3

Excellent

1,845 reviews

1,845 reviews

See map

8.6

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Old Asia

200 m

Sun Complex

210 m

Sarawak Paradise in Borneo

210 m

Kelvin Gems

210 m

Grocery Store

300 m

Popular landmarks
Jalan Alor

490 m

Pavilion Kuala Lumpur

960 m

Menara Kuala Lumpur

1.1 km

Chinatown - Kuala Lumpur

1.1 km

KLCC - Bukit Bintang Pedestrian Walkway

1.3 km

Closest landmarks
STA Travel

90 m

Klinik Dr. Gigi @ Pudu

180 m

21st Century Internet

290 m

Lee & Tan Dental Surgery

350 m

Sixty Nine Bistro

390 m

2020

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Bukit Bintang, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Petronas Twin Towers. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

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Highlights

Located in heart of Kuala Lumpur

Check-in [24-hour]

Airport transport

Excellent breakfast

290 meters to public transportation

Facilities

Front desk [24-hour]

Transport to airport

Car park

Shuttle service

Swimming pool [outdoor]

Exercise area

Complimentary WIFi in all rooms

Luggage storage

This property is in high demand!

58 travelers have booked today.

Value for money8.4
Distance to city center3km
Location rating8.6
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport17.2 km

Rooms available at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Executive Double
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Premier King
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
Deluxe Hollywood Twin
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Premier Twin
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Deluxe Twin
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • 2 bathrooms
  • 1 queen bed & 2 single beds
Enter dates to see prices
Executive Twin
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 2 single beds
Enter dates to see prices
Family Room
...
  • Room size: 50 m²/538 ft²
  • Non-smoking
  • 1 king bed and 2 single bed...
Enter dates to see prices
Executive
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 180 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur has a car park available for guests. Parking is available for an additional charge.

Is breakfast offered at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Start your mornings right, with the à la carte and buffet breakfast options offered at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. A selection of food types including western, full american, halal and asian breakfast options is available for guests. There's an additional charge of 28 MYR for adults and 22 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese and international. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur. Small or intimate events like birthday parties, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning and event decoration are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, room decorations are available upon request.

Can business events be hosted at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

On-site venues and convenient event services make Swiss-Garden Hotel Bukit Bintang Kuala Lumpur an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 500 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

The closest train, metro, or bus station to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is Imbi Monorail Station, 310 m away.

What restaurants are nearby Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur’s neighborhood is Bukit Bintang which includes popular restaurants such as Layali El Sham Restaurant, Grand Palace and The Pressroom Bistro.

What popular shopping places are close to Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is located in Bukit Bintang area which features shopping places such as Pavilion Kuala Lumpur, Berjaya Times Square and Sungei Wang Plaza.

What are popular attractions near Swiss-Garden Hotel Bukit Bintang Kuala Lumpur?

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur’s location in the Bukit Bintang neighborhood makes it close to famous attractions including Berjaya Time Square Theme Park, Bintang Walk and Museum of Illusions.

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See map

Explore the neighborhood

What people love about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

  • 9.2

    Exceptional
    Breakfast

    "-Spacious room -Room clean -Design modern -Breakfast good -high recommended"

    Zhen

    |

    June 21, 2022

  • 7.6

    Very good
    Cleanliness

    "Room clean and more variety of breakfast."

    LAU

    |

    June 21, 2022

  • 10

    Exceptional

    "Got big couch can join together with bed.its safety for our kids."

    NAHDATUL

    |

    June 19, 2022

Property ranking|Compared to 6,493 Kuala Lumpur properties
See all rankings
Cleanliness score
8.7/10
Value for money score
8.4/10
Service score
8.4/10
Location score
8.6/10
Better than
96
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Better than
95
%
of Kuala Lumpur properties
Better than
94
%
of Kuala Lumpur properties
Overall rating:

8.3

Excellent
1,845 reviews
Cleanliness
8.7
Facilities
8.0
Location
8.6
Read all reviews >
What travelers say they love:
The room is above expectation, comfortable and clean.
PUI from United States
Couple
More about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

More about Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur is the perfect choice for travelers who want to take in the sights and sounds of Kuala Lumpur. Experience an urban escape in Kuala Lumpur with a stay at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, with its exceptional location right in the city center. Explorers need the best transportation options, and Terminal Bersepadu Selatan is just 7.2 km away from Swiss-Garden Hotel Bukit Bintang Kuala Lumpur, giving your stay the added convenience of accessing one of the city's main transportation systems.
The range of services provided by Swiss-Garden Hotel Bukit Bintang Kuala Lumpur ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides shuttle services to help you find what you want in Kuala Lumpur.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms at Swiss-Garden Hotel Bukit Bintang Kuala Lumpur are fitted with all the amenities travelers need. The hotel provides blackout curtains and air conditioning in some rooms for the benefit of guests. Some selected rooms have daily newspaper, television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Swiss-Garden Hotel Bukit Bintang Kuala Lumpur caters to its guests varied dietary restrictions with cuisine types such as halal available. Have fun at night with your travel companions right at the hotel's nightclub.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Kuala Lumpur. Pose in front of Menara Kuala Lumpur located 1.0 km away, and you can always show your friends the time you went to Kuala Lumpur.


Reasons to stay here

This hotel scores higher than 94% of the city's accommodations on value for money
This hotel stands above the rest with a cleanliness score that beats 96% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 95% of the city's accommodation.

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Amenities and facilities
Excellent
Facilities

8

Most talked about facilities

Breakfast

1 mention

View

1 mention

Housekeeping

1 mention

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Malay
  • Tamil

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet [LAN]
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Exercise area
  • Nightclub
  • Swimming pool [outdoor]
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast takeaway service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Grooming service
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal
  • Swimming pool [kids]

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Parking [paid]
  • Shuttle service
  • Transport to airport

Available in all rooms

  • A/C
  • Adapter
  • Blackout curtains
  • Closet
  • Clothes rack
  • Coffee/tea machine
  • Complimentary coffee (instant)
  • Complimentary drinking water
  • Daily cleaning
  • Desk
  • Fitness club privileges
  • Hair dryer
  • Internet access – LAN
  • Iron and ironing board
  • LAN Internet in room [free]
  • Laptop safe box
  • Laptop workspace
  • Linens
  • Lock box in room
  • Mini bar
  • Mirror
  • Non-smoking
  • Phone
  • Pool facilities
  • Private bathroom
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Sewing kit
  • Shower
  • Slippers
  • Smoke alarm
  • Socket near the bed
  • Tile/marble flooring
  • Toiletries
  • Towels
  • Trash cans
  • Wake up call
  • Wi-Fi
  • Wi-Fi [complimentary]
  • Window
Location
117 Jalan Pudu, Bukit Bintang, Kuala Lumpur, Malaysia, 55100
Excellent
Location

8.6

Airports

  • Sultan Abdul Aziz Shah Airport (SZB)
    17.2 km 38 min drive
  • Kuala Lumpur International Airport (KUL)
    44.6 km 56 min drive

Public transportation

  • Imbi Monorail Station
    320 m 5 min walk
  • Hang Tuah Monorail Station
    330 m 7 min walk

Hospital or clinic

  • Klinik Dr. Gigi @ Pudu
    180 m

Shopping

  • Pavilion Kuala Lumpur
    960 m

Convenience store

  • 7 Eleven
    130 m 4 min drive

Cash withdrawal

  • ATM
    220 m 7 min walk
What's nearby

Popular landmarks

  • Jalan Alor
    490 m
  • Pavilion Kuala Lumpur
    960 m
  • Menara Kuala Lumpur
    1.1 km
  • Chinatown - Kuala Lumpur
    1.1 km
  • KLCC - Bukit Bintang Pedestrian Walkway
    1.3 km
  • Central Market
    1.3 km
  • Aquaria KLCC
    1.4 km
  • KLCC Park
    1.6 km
  • Petronas Twin Towers
    1.7 km
  • KL Bird Park
    2.1 km

Nearby landmarks

  • STA Travel
    90 m
  • Klinik Dr. Gigi @ Pudu
    180 m
  • Old Asia
    200 m
  • Sun Complex
    210 m
  • Sarawak Paradise in Borneo
    210 m
  • Kelvin Gems
    210 m
  • 21st Century Internet
    290 m
  • Grocery Store
    300 m
  • Imbi Monorail Station
    320 m
  • St. Anthony Church
    320 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

Minimum age of guests is: 18 year(s).

Others
  • Extra bed is subject to availability.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Airport transfer fee180 MYR
  • Distance from city center3km
  • Travel time to airport (minutes)40

Extras

  • Breakfast charge (unless included in room price)40 MYR
  • Daily Internet/Wi-Fi fee57 MYR

The property

  • Non-smoking rooms/floorsno
  • Number of floors15
  • Number of restaurants1
  • Number of rooms 325
  • Room voltage220
  • Year property opened1993
  • Most recent renovation2019
Property announcements

The property facilities & rooms are all newly renovated.

Reviews of Swiss-Garden Hotel Bukit Bintang Kuala Lumpur from real guests

Provided by verified guests of Agoda
8.3
/
10
Cleanliness8.7
Facilities8.0
Location8.6
Room comfort and quality2.0
Service8.4
Value for money8.4
High score for Kuala Lumpur
Rating
9+ Exceptional (122)
8-9 Excellent (29)
7-8 Very Good (53)
6-7 Good (18)
<6 Below Expectation (40)
Time of the year
Mar - May (52)
Jun - Aug (70)
Sep - Nov (49)
Dec - Feb (91)
All guests (664)
All room types
All languages

Show reviews that mention 

Showing 262 verified guest comments
12345
9.6
Exceptional
Putri from Malaysia
Couple
Deluxe King
Stayed 2 nights in March 2020

A very pleasant stay indeed!”

I had a very pleasant stay at Swiss Garden, Bukit Bintang If you are planning a stay here, please do bring a jacket with you because the air-conditioning in the room can go down to 10c which is crazy but I absolutely love it. The only downfall I have is the pool and the breakfast option. The pool is small, but still a good pool, it didn't bother me much and I saw some kids swimming happily. The breakfast was a big let down. I expected so much more, they have a good variety of breads, but lack on the buffet trays. The room was very comfortable and spacious, tv channels are great and staff are friendly. The bathroom is in beautiful marble with a rain shower. There is also a mini fridge too. You can easily walk out to bars and cafes nearby, Jalan Alor and there's a really great Arab restaurant across the street which is divine. I'll definitely stay here again nevertheless.

Reviewed March 08, 2020

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9.6
Exceptional
Moath from Oman
Couple
Deluxe King
Stayed 2 nights in January 2020

Exceptional”

Location is close to the center 5mins walk. Bus stops in front of the hotel. They have made our room with “honey moon settings”, although i did not tell them that am coming for a honey moon”what a surprise” Thanks for Swiss garden hotel team. Breakfast is almost an Asian food and little variety of international food but thats fine as long as they have live cook. Overall its a super hotel and I recommend it. By the way, during my tripe i visited KL twice and both stays were in this super hotel.

Reviewed January 18, 2020

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8.8
Excellent
TEOH from Malaysia
Family with teens
Deluxe Twin
Stayed 2 nights in December 2019

Family trip ”

Nice stay in Swiss Garden. Hotel has been refurbished and staff was friendly and very helpful. Will back again if I travel to Kuala Lumpur

Reviewed January 01, 2020

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9.2
Exceptional
Alvin from Malaysia
Family with young children
Family Room
Stayed 1 night in January 2020

Worth but some service need to improve”

Location is good and easy to find food to eat and place to shopping. The staff is nice and friendly. This was second time i stay here when in KL, my family also enjoy. Before i came Swiss Garden told me they will give me some decoration in room but at the end is nothing and my family very dissappointed. And inside room without toothbrush (after request the staff send to my room) but this should common thing must have. One of the body wash had been opened, and some button of the TV control and aircon control is not functioning well.

Reviewed January 07, 2020

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9.2
Exceptional
Vivien from Hong Kong SAR, China
Solo traveler
Deluxe King
Stayed 2 nights in September 2019

The best front office assistant ”

Among all the nice things that a good hotel should have, FO assistant Aiman is one of the best hotel staff I've ever met. He's patient, helpful, and willing to go the extra steps to help me with booking transportation to Ipoh, with great tips from his own experience. Swiss Garden is lucky to have him.

Reviewed September 10, 2019

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Hi emptyplusone, Warm greetings from Swiss Garden Hotel Bukit Bintang, KL! Thank you for taking the time to share your rating. We really appreciate your honest review and we hope to welcome you back to our hotel in the near future! Sincerely, Elysa.

Responded September 11, 2019
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
8.0
Excellent
Ming from Malaysia
Couple
Deluxe King
Stayed 1 night in November 2018

A little nice surprise from the team”

I wish to extend my belated appreciation and thank you for the nice surprise from the Hotel Team. As i booked the hotel to celebrate my wife's birthday in Kuala Lumpur. Upon knowing this, the team actually decorated my room with balloons and arranged rose petals to wish her Happy Birthday. Check in was a breeze and the newly decorated room was spacious and clean. Amenities is complete and in good order. Staff are courteous and knowledgeable when I asked them for directions and nearby recommendations. However, the entrance from the carpark to the lobby is a little dark and the door seems frail. But, this is a hotel that worth more than what I paid for.

Reviewed August 28, 2019

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Hi, Warm greetings from Swiss Garden Hotel Bukit Bintang, KL! Thank you for your note, we really appreciate your honest review and hope to see you again soon :) Regards, Elysa

Responded September 11, 2019
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
10.0
Exceptional
Mohamed from Singapore
Family with teens
Family Room
Stayed 2 nights in December 2018

Hotel hopping”

Was from Royal Chulan hotel in bukit bintang. This room was so spacious for me and my family. As i have 2 teenage girls. We have 2 queen size bed. Overall its a pleasant stay.

Reviewed December 09, 2019

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10.0
Exceptional
Mohamad from Malaysia
Couple
Deluxe King
Stayed 1 night in October 2019

First choice hotel!”

I love the interior of the hotel. Nice & clean! Definitely the first choice when finding hotel in Kuala Lumpur.

Reviewed December 09, 2020

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Thank you for taking the time to share your rating. We really appreciate your honest review and we hope to welcome you back to our hotel in the near future. - SHBB ADMIN

Responded May 30, 2022
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
9.6
Exceptional
Nicole from Singapore
Group
Deluxe Hollywood Twin
Stayed 1 night in December 2019

Amazing!”

For the price, the service is that off a 5 star hotel, from the moment you step out of your taxi. We wanted to just leave our bags at reception at 9am, way before the check in time as we were going to Sunway Lagoon. We planned to only check into the room at 5pm when we were back. We did not expect to get a room at 9am! But were pleasantly surprised. Really accommodating! Rooms were bigger than normal hotel rooms and very clean. Beds were comfy. Location was amazing. Walking distance to Berjaya Times Square and Sungei Wang. Many eateries nearby and 7-11 just opposite. 10/10 !

Reviewed December 30, 2019

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10.0
Exceptional
Ahmad from Malaysia
Solo traveler
Deluxe Hollywood Twin
Stayed 1 night in February 2020

Fantastic!”

the newly renovated paid off! really one of the best decision from swiss garden! planning to stay there again in the future!

Reviewed February 23, 2020

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7.6
Very good
Angelina from Singapore
Couple
Deluxe King
Stayed 3 nights in February 2020

Location good”

Good location, walkable to various malls around the bukit bintang area. Jalan Alor Food Night Market is just oposite the hotel. Room was clean. However, breakfast was not worth the money. U can get cheaper and better breakfast outside. More staff needed. Calling the front desk took a while before someone answers the phone. Sometimes nobody pick up.

Reviewed March 03, 2020

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7.6
Very good
Jessie from Philippines
Solo traveler
Deluxe King
Stayed 4 nights in October 2019

A good , clean , quiet hotel. ”

The hotel is near Bukit Bintang and is a few minutes walk to the popular street food market. Its a clean hotel with very accommodating staff. Breakfast needs a lot of improvement . The room and toilet is very clean.

Reviewed October 18, 2019

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Dear Jessie, Warm greetings from Swiss-Garden Hotel Bukit Bintang, KL! Thank you for taking the time to share your rating, we really appreciate it. We hope to welcome you back to our hotel in the near future. Sincerely, Elysa.

Responded October 20, 2019
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
8.0
Excellent
Ning
Family with young children
Family Room
Stayed 1 night in February 2020

Very good”

Overall was good and pleasant stay. Only if u want to shop, quite far walking distance about 20mins because im walking with my children. Customer service is good provided any help that you need. Kudos to Swiss Garden staff!

Reviewed March 03, 2020

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9.2
Exceptional
Vica from Singapore
Group
Deluxe King
Stayed 2 nights in January 2020

Great stay!”

Booked 2 rooms for my friends and I for 2 nights and the rooms are great! Spacious, clean, huge king sized bed, cold and location is strategic. The hotel seems well maintained and new. The only downside is we found a needle on the sofa, probably left by previous customer and not noticed by the housekeeping team. The hairdryer in my room was rather weak but it quickly were exchanged by the housekeeping so it’s great! There are not much options for breakfast though so you may skip this :) so far it’s a great stay!

Reviewed January 06, 2020

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10.0
Exceptional
SIM from Singapore
Couple
Deluxe Twin
Stayed 2 nights in November 2019

Good stay for 2 nights”

Room was comfortable. Shower includes a raindrop feature. There was sufficient hangar for the 2 of us Location is few minutes away from Jalan Alor, which is a good place to have dinner. Room cleaning was quite late but reasonable. A number of the power outlet in the hotel has a USB port for charging. Good for those who forgot to bring the charging adapter. Only bad comment is that there is no dish to place the soap bar. Kindly note, there is a 100rm room deposit required upon check-in.

Reviewed November 25, 2019

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8.8
Excellent
Pieter from Netherlands
Solo traveler
Deluxe Hollywood Twin
Stayed 6 nights in February 2020

Excellent”

Perfect Hotel in Kuala Lumpur.

Reviewed February 29, 2020

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10.0
Exceptional
Sumitra from Malaysia
Group
Deluxe King
Stayed 2 nights in October 2019

Great Hotel Great Staff”

Everything about this hotel is great. The room was clean, staff were very helpful and breakfast was great. Location is good as its is walking distance from good food at Jalan Alor. I was pleasantly surprised to meet staff member Azuan at the breakfast buffet who into heavy metal music \m/... Rock On !! I recommend this hotel to anyone who visits KL.

Reviewed October 12, 2019

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Dear Sumitra, Thank you for taking the time to write a feedback, it is great to hear that you had a great stay with us and thank you for the nice comments. We appreciate you sharing your comments with fellow travellers as well as highlighting our room cleanliness, staff courteousness, breakfast selection, and location. We will definitely share your comment with Azuan as well. We look forward to welcoming you here again when travel brings you back to Kuala Lumpur. Warm regards, Elysa.

Responded October 14, 2019
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur
10.0
Exceptional
Noorfarahin from Singapore
Family with young children
Executive Double
Stayed 4 nights in November 2019

THE BEST!”

Staffs were helpful and friendly! Easy check in and out. Room were excellent! Clean and big. If you know your way, its actualy walkable distance Pavilion. Will definitely book this hotel again! We got the corner room so its a bonus that theres a mini balcony attached to our room. Excellent service and was a great 5 days stay there!

Reviewed December 01, 2019

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10.0
Exceptional
Roy from Netherlands
Solo traveler
Deluxe Twin
Stayed 3 nights in February 2020

Nice place to stay”

Swissgarden Hotel became very nice after the renovation. The rooms are nicely decorated. I had a city view room. The room was neat and clean. The lobby staff were always helpful especially Suba, Shulaila ( Trainee) and Shuda All attractions are within walking distance and I will definitely be back.

Reviewed February 07, 2020

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8.0
Excellent
Kwee from Malaysia
Couple
Deluxe King
Stayed 1 night in November 2019

Very good”

Good: Excellent and friendly staff, especially Mr Khan at the front desk who was most helpful and kind. Very clean room. In room facilities was expected. Wifi connection was instantaneous and decent. Location of hotel is within walking distance to the Golden Triangle and the nearest MRT station is just 15 minutes walk away (about 500 meters). Well equipped but basic gym. Saline water pool which was clean. Can be improved: Very thin wall - we could even hear the conversation next door! The pool has an awkward arrangement - the infinity pool faces inwards! The lounge chairs are placed below the level of the pool which was inconvenient. Access to the pool was through the corridor of guest rooms - very awkward if you are wearing just trunks. The breakfast spread was basic and a little below expectation. The dining area was very noisy with constant clanging of dishes and utensils coming from the kitchen making conversation near impossible. Definitely very unpleasant to eat there.

Reviewed November 11, 2019

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