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Swiss-BelSuites Pounamu Queenstown
Swiss-BelSuites Pounamu Queenstown
Swiss-BelSuites Pounamu Queenstown
Swiss-BelSuites Pounamu Queenstown
Swiss-BelSuites Pounamu Queenstown
Swiss-BelSuites Pounamu Queenstown
Swiss-BelSuites Pounamu Queenstown

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8.4

Excellent

2,224 reviews

2,224 reviews

View90
Housekeeping35
Breakfast12
See map

8.4

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Queenstown Hill 780 m
Queenstown Gardens 1.0 km
Queenstown Mall 1.1 km
Ben Lomond Track 1.5 km
Kiwi Birdlife Park 1.5 km
The Remarkables Ski Area 11.2 km
Coronet Peak 13.0 km
Chard Farm Winery 16.5 km
Gibbston Valley Winery 19.1 km
Peregrine Wines 21.9 km
Nearby landmarks
The Ivy Box 220 m
Paddy Burton Memorial Park 400 m
Queenstown Hill 780 m
Queenstown Ice Arena 930 m
toi o tahuna 940 m
St Peter's Anglican Church 940 m
Dart River Jet Safaris 950 m
Queenstown Golf Club 950 m
Silver Fern Gallery 960 m
Queenstown Arts Centre 960 m

Swiss-BelSuites Pounamu Queenstown

110 Frankton Road, Queenstown City Center, Queenstown, New Zealand, 9300 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Queenstown City Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Queenstown Gardens. This 4.5-star property features fitness center to make your stay more indulgent and memorable.

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Highlights

Inside city center

Check-in [24-hour]

Excellent breakfast

Excellent view

780 meters to Queenstown Hill

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Bicycle rental

Pets allowed

Car park

Complimentary WIFi in all rooms

Golf course [on-site]

Exercise area

Front desk [24-hour]

Check-in/out [express]

Cheaper than 99% of all properties in Queenstown in the last 24 hoursCompared to 595 Queenstown properties at Agoda for various dates
Value for money8.2
Location rating8.4
Nearest airportQueenstown Airport (ZQN)
Distance to airport5.9 km

Rooms available at Swiss-BelSuites Pounamu Queenstown

Excellent
Room comfort & quality

8.7

Lake View Two Bedroom with Two Bathrooms Super Suite
...
  • Room size: 104 m²/1119 ft²
  • Mountain view
  • 1 king bed & 1 king bed
Enter dates to see prices
Lake View Swiss Super-Suite One Bedroom
...
  • Room size: 74 m²/797 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Lake View Two Bedroom with Two Bathrooms Suite
...
  • Room size: 104 m²/1119 ft²
  • Mountain view
  • 1 king bed & 1 king bed
Enter dates to see prices
Lake View One Bedroom Suite
...
  • Room size: 74 m²/797 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Alpine 2-Bedroom Suite
...
  • Mountain view
  • Balcony/terrace
  • 1 king bed & 2 single beds
Enter dates to see prices
2-Bedroom Lake View Suite
...
  • Room size: 104 m²/1119 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
1-Bedroom Lake View Suite
...
  • Room size: 74 m²/797 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
Alpine Studio
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
1-Bedroom Lake View Super Suite
...
  • Room size: 74 m²/797 ft²
  • Lake view
  • 1 king bed
Enter dates to see prices
2-Bedroom Lake View Super Suite
...
  • Room size: 105 m²/1130 ft²
  • Lake view
  • 2 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

Does Swiss-BelSuites Pounamu Queenstown have a hot tub?

Swiss-BelSuites Pounamu Queenstown does not have a hot tub.

What time is check-in and check-out at Swiss-BelSuites Pounamu Queenstown?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-BelSuites Pounamu Queenstown?

For those who wish to drive their own cars, Swiss-BelSuites Pounamu Queenstown has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Queenstown with private transportation, the serviced apartment can arrange car rental for you.

Is breakfast offered at Swiss-BelSuites Pounamu Queenstown?

Wake up to a great continental breakfast at Swiss-BelSuites Pounamu Queenstown. There's an additional charge of 15 NZD for adults and 13 NZD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

Can special events be hosted at Swiss-BelSuites Pounamu Queenstown?

You may choose an outdoor venue for your special gathering. Large events and gatherings such as weddings and engagements can be hosted at Swiss-BelSuites Pounamu Queenstown.

What is the smoking policy at Swiss-BelSuites Pounamu Queenstown?

Swiss-BelSuites Pounamu Queenstown does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to Swiss-BelSuites Pounamu Queenstown?

The Queenstown Bus Station is the closest train, metro, or bus station, about 1.0 km away from Swiss-BelSuites Pounamu Queenstown.

What restaurants are nearby Swiss-BelSuites Pounamu Queenstown?

Restaurants including Vendôme Paris, Impressions Restaurant at The Copthorne and Sweethearts Restaurant at Central Ridge Boutique Hotel are popular in Swiss-BelSuites Pounamu Queenstown’s neighborhood which is known as Queenstown City Center.

What popular shopping places are close to Swiss-BelSuites Pounamu Queenstown?

Located in the Queenstown City Center area, Swiss-BelSuites Pounamu Queenstown is close to great shopping choices like Creative Queenstown Arts & Crafts Market, Vesta Design Store and Cookie Time Shop.

What are popular attractions near Swiss-BelSuites Pounamu Queenstown?

Guests at Swiss-BelSuites Pounamu Queenstown can easily visit Queenstown Gardens, Queenstown Mall and Moa Statue located in the Queenstown City Center area.

What popular natural sightseeing spots are close to Swiss-BelSuites Pounamu Queenstown?

Swiss-BelSuites Pounamu Queenstown is located in the Queenstown City Center area, which is famous for natural sightseeing destinations such as Kiwi Birdlife Park, Queenstown Hill and Ben Lomond Track.

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Explore the neighborhood

What people love about Swiss-BelSuites Pounamu Queenstown

  • 9.6

    Exceptional
    Location

    "Location was close enough to walk into town in 10 minutes."

    Diane

    |

    April 30, 2022

  • 8.8

    Excellent

    "You can’t deny the quality and luxury in these rooms, the view was spectacular the facilities were top quality."

    Genna

    |

    April 4, 2022

  • 10

    Exceptional
    Staff 

    "Amazing Views, Clean Rooms and The Staff were fabulous and very knowledgeable."

    Julie

    |

    November 28, 2021

Property ranking|Compared to 595 Queenstown properties
See all rankings
Cheapest price score
Room comfort score
8.7/10
Cleanliness score
9.1/10
Room size
63 sqm.
Better than
99
%
of Queenstown properties
Better than
96
%
of Queenstown properties
Better than
94
%
of Queenstown properties
Bigger than
94
%
of Queenstown properties
Overall rating:

8.4

Excellent
2,224 reviews
Cleanliness
9.0
Facilities
8.3
Location
8.4
Read all reviews >
What travelers say they love:
It was such a comfy bed and nice little room with everything...
Morgan from New Zealand
Couple
More about Swiss-BelSuites Pounamu Queenstown

More about Swiss-BelSuites Pounamu Queenstown

Swiss-BelSuites Pounamu Queenstown

Swiss-BelSuites Pounamu Queenstown is the perfect choice for travelers who want to take in the sights and sounds of Queenstown. Experience an urban escape in Queenstown with a stay at Swiss-BelSuites Pounamu Queenstown, with its exceptional location right in the city center. Swiss-BelSuites Pounamu Queenstown puts numerous activities at your fingertips, with its convenient location just 1.0 km from the Queenstown Gardens.
Swiss-BelSuites Pounamu Queenstown provides the best in services and amenities to help make guests feel comfortable. Post your pictures and answer your emails whenever you want, with the serviced apartment's free Wi-Fi internet access. The serviced apartment provides car hire services to help you find what you want in Queenstown. Parking is available and free, provided by the serviced apartment for guests with their own transportation.
While lodging at this wonderful serviced apartment, the helpful staff at the front desk can assist you with multiple services that include express check-in or check-out, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the serviced apartment's tours. The serviced apartment's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less. In-room conveniences include daily housekeeping, so you can relax and enjoy your stay.
The serviced apartment is entirely non-smoking, ensuring a clean air environment. Smoking is restricted to the designated smoking areas.
Guestrooms are designed to provide an optimal level of comfort with welcoming decor and essential amenities. The serviced apartment provides air conditioning in some rooms for the benefit of guests. Some selected rooms at Swiss-BelSuites Pounamu Queenstown include a balcony or terrace, as part of the room design. Some selected rooms have television, in-room video streaming and cable TV to keep guests entertained.
The serviced apartment also provides guests with a refrigerator, a coffee or tea maker, instant coffee and instant tea in some rooms. Swiss-BelSuites Pounamu Queenstown also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast.
Swiss-BelSuites Pounamu Queenstown offers wonderful recreational facilities for guests to enjoy. The serviced apartment's host of recreational offerings ensures you have plenty to do during your stay. Ski every day of your trip with an easy access to on-site ski slopes. For those who hate to miss a workout, a trip to the serviced apartment's fitness facility will keep you fresh and healthy. You won't need anything for water activity fun other than your own enthusiasm, with aquatic activity conveniences like boats made available at Swiss-BelSuites Pounamu Queenstown.
In a competitive mood? Get sporty with your travel group or other guests at the golf course on site and hiking trails in the serviced apartment. Souvenir shopping for yourself or those back home takes no time at all at the shops.


Reasons to stay here

Rooms here are cheaper than 95% of accommodations in the city.
This serviced apartment stands above the rest with a cleanliness score that beats 94% of accommodations in the city.
Room comfort is said to be outstanding here, scoring higher than 96% of accommodations in the city.

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Amenities and facilities
Excellent
Facilities

8.3

Most talked about facilities

View

43 mentions

Housekeeping

18 mentions

Breakfast

13 mentions

Internet

9 mentions

Languages spoken

  • English
  • Chinese [Mandarin]
  • Filipino
  • French
  • Spanish

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Complimentary WIFi in all rooms
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Boating
  • Exercise area
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Light therapy
  • Massage
  • Skiing
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Grocery delivery

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily cleaning
  • Disabled facilities
  • Dry cleaning
  • Elevator
  • Food delivery
  • Hair salon
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Land sports

  • Golf course (within 3 km)

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [on-site]
  • Rental car

Sports equipment rental

  • Bicycle rental
  • Ski equipment rentals

Available in all rooms

  • A/C
  • Coffee/tea machine
  • Complimentary drinking water
  • DVD/CD player
  • Full kitchen
  • Iron and ironing board
  • Microwave
  • Phone
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Toiletries
  • Washing machine
  • Wi-Fi [complimentary]
Food and dining
Breakfast options
  • Continental
Location
110 Frankton Road, Queenstown City Center, Queenstown, New Zealand, 9300
Excellent
Location

8.4

Airports

  • Queenstown Airport (ZQN)
    5.9 km
  • Wanaka Airport (WKA)
    56.7 km

Public transportation

  • The Queenstown Bus Station
    1.1 km
  • Arthurs Point Bus Stop
    4.6 km

Hospital or clinic

  • Unichem
    1.1 km

Shopping

  • Remarkables Market
    5.8 km

Convenience store

  • Alpine Foodcentre
    1.1 km

Cash withdrawal

  • ATM
    980 m
What's nearby

Popular landmarks

  • Queenstown Hill
    780 m
  • Queenstown Gardens
    1.0 km
  • Queenstown Mall
    1.1 km
  • Ben Lomond Track
    1.5 km
  • Kiwi Birdlife Park
    1.5 km
  • The Remarkables Ski Area
    11.2 km
  • Coronet Peak
    13.0 km
  • Chard Farm Winery
    16.5 km
  • Gibbston Valley Winery
    19.1 km
  • Peregrine Wines
    21.9 km

Nearby landmarks

  • The Ivy Box
    220 m
  • Paddy Burton Memorial Park
    400 m
  • Queenstown Hill
    780 m
  • Queenstown Ice Arena
    930 m
  • toi o tahuna
    940 m
  • St Peter's Anglican Church
    940 m
  • Dart River Jet Safaris
    950 m
  • Queenstown Golf Club
    950 m
  • Silver Fern Gallery
    960 m
  • Queenstown Arts Centre
    960 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds vary by room. Please check each room's capacity for details.

All children are welcome.

Children 0-1 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 2 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • The minimum age required to check in is 20 years.
  • Guests must provide a valid credit card upon check-in to secure any damages incurred during the stay. No preauthorization will be made.
  • A cash security deposit of NZD 300 is required upon check-in for charges or damages during the stay and will be refunded upon departure.
  • Baby cot is available at no additional charge.
  • High chair is available at no additional charge.
  • Check-in is available 24 hours. Please provide your estimated time of arrival in the “Special Request” section upon booking.
  • When booking 6 or more rooms, special policies may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-in until20:00
  • Check-out from07:00
  • Check-out until11:00
  • Reception open until20:00

Getting around

  • Travel time to airport (minutes)10

Extras

  • Breakfast charge (unless included in room price)15 NZD

The property

  • Non-smoking rooms/floorsno
  • Number of floors2
  • Number of rooms 62
  • Room voltage240
  • Year property opened2007

Reviews of Swiss-BelSuites Pounamu Queenstown from real guests

Provided by verified guests of Agoda
8.5
/
10
Cleanliness9.0
Facilities8.3
Location8.4
Room comfort and quality8.7
Service8.8
Value for money8.2
High score for Queenstown
Rating
9+ Exceptional (170)
8-9 Excellent (99)
7-8 Very Good (67)
6-7 Good (27)
<6 Below Expectation (54)
Time of the year
Mar - May (91)
Jun - Aug (73)
Sep - Nov (116)
Dec - Feb (137)
All guests (847)
All room types
All languages

Show reviews that mention 

Showing 417 verified guest comments
12345
10.0
Exceptional
Clare from Australia
Couple
Alpine Studio
Stayed 3 nights in June 2012

Lovely apartments, fantastic, friendly service!”

Everything! Clean, lovely linens, bathtub, great service!

We loved everything about Pounamu Apartments, the only downside was that we didn't book enough nights there! Very friendly service, the staff were so helpful and just lovely. It's a nice easy walk into town and the rooms, linens, bathroom were all so clean (VERY important to me). The bed was lovely and comfortable and the room was warm. Loved the dvd library too! Amazing value for money when booking through Agoda, we paid the same and more at other places on our trip for much, much less. We'll be booking at Pounamu Apartments when we go to Queenstown next!

Reviewed July 08, 2012

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9.3
Exceptional
Rajendran from Singapore
Couple
1-Bedroom Lake View Super Suite
Stayed 9 nights in September 2012

what a choice!!”

modern amenities, very clean, extremely approachable staff

we were in queenstown for a snowboarding holiday and lucky for us, picked the purrfect week for it...the remarkables and cadrona were very good. checking in was a breeze and leo went thru all the amenities available. the balcony view was awsum and its a short stroll (15 mins) to town, if u so desire... i guess the only caveat would be the 2nd room in the apt....if you have a group of 4, that room is fine, but if you are a couple, if another couple is in the 2nd room, they are within the same apt, but with a door that jkeeps the 2 areas separate...its a bit weird, but i finally just paid for that room to avoid any privacy issues. all in all, the snowboarding and the pounamu apt stay was excellent...will definitely stay there again next year,

Reviewed September 25, 2012

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8.8
Excellent
Victor from United States
Couple
Alpine Studio
Stayed 3 nights in July 2019

Nice Hotel Not Far From Downtown”

LOCATION: This modern hotel is located off NZ Highway 6A and about a 10-minute walk from central Queenstown. GETTING THERE: This hotel adjoins Highway 6A and overlooks Lake Wakatipu. If flying into Queenstown, one can take either a taxi or Super Shuttle. A taxi will run about NZ$35, while Super Shuttle is NZ$20 for two persons. STAFF: The staff here is very friendly. I was able to get information from them on central Queenstown. If traveling to the airport, the hotel will call a taxi. ROOMS: There are different sizes of apartments offered at this establishment, with some of them overlooking the lake; others face away from it. My wife and I got a studio apartment, which did not face the lake. It came with a large bed, two end tables, flat-screen TV, and a desk and two chairs. It also had a kitchenette - indeed, one of the smallest kitchenettes I had ever seen - that came with a coffee maker, toaster, refrigerator, various serving and eating utensils, plates and bowls, and a microwa

Reviewed July 27, 2019

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Dear Victor, thank you for your comments and I am glad that you enjoyed your stay with us. We look forward to welcoming you again. Regards, Fauzan Mulla General Manager

Responded October 02, 2019
Swiss-BelSuites Pounamu Queenstown
9.2
Exceptional
CHIA from Malaysia
Family with teens
Lake View Two Bedroom with Two Bathrooms Suite
Stayed 2 nights in April 2018

Excellent view, good apartment space, well equipped, close to city”

Stunning views of Lake Wakatipu. Cosy, warm room, comfy bed and very nice bathroom!!! Fantastic fireplace with full kitchenware. Only downside is the stairs from the carpark to the apartment as there was no lift and we had to carry up the luggage. I truly enjoyed my stay at Pounamu and will definitely go back the next time I visit Queenstown.

Reviewed June 23, 2018

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Dear CHIA thank you for your comments and I am glad that you enjoyed your stay with us. We look forward to welcome you in near future. Fauzan Mulla Hotel Manager

Responded June 26, 2018
Swiss-BelSuites Pounamu Queenstown
9.3
Exceptional
Mohamed from Singapore
Couple
1-Bedroom Lake View Super Suite
Stayed 1 night in February 2015

Awesome!”

Design/Layout, View, Amenities provided.

Panama Apartments was awesome. The design and layout of this apartment is simply unique. The view out the large glass window of the Lake Wakatipu and the mountains were stunning. Everything you need in the kitchen is provided and if you want to, you can even bake in here. The apartment is about 10mins walk away from Queenstown Central. Recommended to walk as parking is not easy in town. Apartment is clean, looks new, fireplace was awesome, bathroom does not have a full-size tub but i does just find. There is even a computer and printer provided at the work area in the apartment for your to print out itineraries and stuffs. Whatever you need, you'll get it here. We got a 1-bedroom apartment which cost are $390/night. Might seem high for the budget traveller but if its your honeymoon and you want to splurge on a room, THIS IS IT. Worth every cent. And also not forgetting the staff. They were friendly and more than welcome to accommodate you to book activities in Queenstown. Highly recommended. Very impressed.

Reviewed February 14, 2015

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8.8
Excellent
Serene from Singapore
Couple
1-Bedroom Lake View Super Suite
Stayed 4 nights in June 2016

Highly recommended for long stay”

The place was fully well equipped and the staff was really friendly and helpful. Large apartment, perfect view with everything you need. Only downside is the stairs from the carpark to the apartment as there was no lift and we had to carry up the luggage. I truly enjoyed my stay at Pounamu and will definitely go back the next time I visit Queenstown.

Reviewed June 25, 2016

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10.0
Exceptional
Fanny from Sweden
Couple
Alpine Studio
Stayed 3 nights in July 2020

Perfect and close to everything ”

The room was great, small however, had everything we needed. Close to the lake and it only took us 15 minutes to walk in to the city. The provided us with gluten-free option for breakfast which was great. Would definitely recommend Swiss - BelSuites

Reviewed July 15, 2020

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9.2
Exceptional
Tirdsak from Thailand
Couple
1-Bedroom Lake View Super Suite
Stayed 2 nights in April 2019

Spacious suite with gorgeous view of Lake Wakatipu”

Not cheap but comparable to other upscale properties in Queenstown area. Walking distance to center and it's not a boring walk with Queenstown view. Unit is fully equipped with everything if you want to cook. Only downside is its closeness to the street, the heavy traffic can be bothersome when you just want to enjoy your morning coffee on the Balcony.

Reviewed April 24, 2019

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Dear Tirdsak Thank you for taking time to review us which are highly appreciated as they help to improve our services and facilities. I am glad that you enjoyed your stay with us and we look forward to welcoming you again soon. Regards, Fauzan Mulla General Manager

Responded May 23, 2019
Swiss-BelSuites Pounamu Queenstown
8.8
Excellent
Leung from Hong Kong SAR, China
Couple
1-Bedroom Lake View Suite
Stayed 3 nights in October 2019

Good place to stay but something weird??”

Definitely they need to raise up the checking standard on room facilities. I've stayed 3 nights in 114A at Queenstown. 1. I don't understand why kitchen extractor hood the circulation system will circulate back in apartment, it's cost smell no matter I cook the breakfast with ham & egg only. 2. the kitchen waste machine which under the sink is not function, I've tried to plug in and out the socket still not working. 3. No frying pan in the apartment (is it normal?? That's is weird) 4. The warm up system in bathroom a malfunction. 5. The black book (instruction guide) was missing facilities page, please check room carefully when guest check out. This page is very helpful for next guest check in!! The good things in the room. Good location very convenience to go to Central city. Very spacious with living room and bedroom. Bedding is cozy and clean. I love the fireplace, it make room get warm very quickly.

Reviewed October 27, 2019

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Dear Leung thank you for your comments and I will take this with our team. My sincere apologies for not meeting your expectations on your recent stay with us and I hope that you would give us a chance to host you again. Regards, Fauzan Mulla General Manager

Responded December 30, 2019
Swiss-BelSuites Pounamu Queenstown
10.0
Exceptional
Lily from Australia
Solo traveler
1-Bedroom Lake View Suite
Stayed 2 nights in March 2020

a hotel with all facilities”

The location is not far from the center and you can walk to the center while parking your car there. What I like this hotel most is that it has everything, not just a clean room with all modern facilities but also a washing machine and dryer in the corridor. I did some trekking around Queenstown and it is very convenient to get my dirty clothes washed and dried at night.

Reviewed March 22, 2020

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9.6
Exceptional
Rowena from Australia
Couple
1-Bedroom Lake View Suite
Stayed 5 nights in December 2019

5 Night stay”

Stayed 5 nights the room was awesome it's a home away from home, kitchen, sitting room, hall way with computer, shared luandry room, bedroom is separate which I love and the view was absolutely stunning it changed everyday I arrived and it was ranning then the next day we saw snow on top of the mountains. I love that the airport is 15mins and the queenstown central is 10mins great location. It would help if the reception staff had more knowledge on places to go and how to fix the computer they couldnt help me find the bus stop for pick up of an activity I almost missed the shuttle be cause she didn't know the area. Taxi ride to hotel is a rip off you are better of catching the local bus.

Reviewed December 29, 2019

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Dear Rowena thank you for such a lovely comment and I am glad that you enjoyed your stay with us. We look forward to welcoming you again. Regards, Fauzan Mulla General Manager

Responded December 30, 2019
Swiss-BelSuites Pounamu Queenstown
8.4
Excellent
Mandi from Hong Kong SAR, China
Solo traveler
Alpine Studio
Stayed 5 nights in November 2017

Definitely nice room and view”

My first time to Queenstown and I check-in quite late upon my arrival (due to flight delayed). Reception was closed but I did find the key effortlessly :) And what’s best is the hotel assigned me to a room which is right above reception so that I don’t need to carry the luggage in the dark! Cosy, warm room, comfy bed and very nice bathroom!!! Good layout with huge window. Was told that there are USB and charger nearby the table but found none. Anyways reception swiftly find me a charger the next day. Everything was good and I especially love walking around the apartment and along the road / by the lake. Do recommend this place to anyone going to Queenstown.

Reviewed March 22, 2018

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Dear Mandi, Thank you for your review and I am glad to inform you that now we have 24hrs reception so you can check in anytime. I am glad that you enjoyed your stay with us and I look forward to welcoming you in near future. Regards, Fauzan Mulla Hotel Manager

Responded March 28, 2018
Swiss-BelSuites Pounamu Queenstown
9.2
Exceptional
graham from United Kingdom
Couple
Alpine Studio
Stayed 2 nights in December 2017

Well equipped”

Stayed in one of the small studio rooms which are around the rear of the complex , no view but a lovely quiet room well away from the very busy road at the front Small kitchen area and no cooker so don’t expect to cook anything except toast , loads of great cafes and restaurants in town The beds are superb and we slept like logs , bit of a trek into town if you walk but plenty of parking in the Queenstown car parks at fair prices Would stay again

Reviewed December 11, 2017

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Dear Graham, Thank you for your reviews and I am glad that you enjoyed your stay with us. I look forward to welcoming you on your next trip to Queenstown. Regards, Fauzan Mulla Hotel Manager

Responded December 20, 2017
Swiss-BelSuites Pounamu Queenstown
9.6
Exceptional
Brooke
Couple
1-Bedroom Lake View Suite
Stayed 7 nights in January 2019

Amazing stay”

I would 100% recommend this accommodation! We stayed 6 nights and were upgraded to a suite with a balcony, which we were so grateful for. The suite was so clean, with everything we needed, including a fully equipped kitchen etc. And the view is absolutely amazing!!! The staff were very friendly and very helpful. You can also ask reception for a gym pass in town, the gym was awesome with a large variety of equipment and very friendly staff. It was a 10 min walk into town, however it is a pleasant walk. The breakfast basket is very basic and I think you would be better off buying food from the supermarket and cooking it in the kitchen. There is an allocated car park for every room, which is extremely convenient. We will definitely be staying there again if we return to Queenstown in the future.

Reviewed January 26, 2019

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Dear Brooke thank you for your comments which are highly appreciated as it helps to continuously improve our services and facilities. I am glad that you enjoyed your stay with us and I look forward to welcoming you again on your next stay with us. Regards, Fauzan Mulla General Manager

Responded January 28, 2019
Swiss-BelSuites Pounamu Queenstown
7.7
Very good
Jason from United States
Couple
Alpine Studio
Stayed 2 nights in April 2014

Fancy”

New, clean, quiet

Stayed in studio/condo, cheapest rooms in queenstown that I could find on short notice, were 175/night that particular day. I guess I could have bunked it out at the backpackers, but anyway. Nice rooms. For people who like to travel expensively. The condos seemed to be next to larger condos, so like an extra bedroom for kids for a traveling family. But they were the size of a standard hotel room but stocked with cutlery/plates/bowls. No stove/microwave, but grill outside if one gets ambitious enough to cook a meal. I've seen reviews where people complained about the views of this condo as well as the shower/tub. The view wasn't of the lake, but it wasn't terrible, especially of the night sky. The bathroom was really nice, no problems. The staff were really eager to sell packages/trips/planes/helicopters/etc. A little too eager to the point of informing us that it is dangerous to drive to Milford sound because of the risk of avalanches. We drove to Milford Sound, staying in Te Anau along the way. Would be a long commute by car from Queenstown to Milford, 4h each way and up to 2-3h on a boat. Might be handy if you're flying to the sound. Anyway, I won't likely stay here again just because I like to rat it out, as my significant other liked to say. This ain't a place to rat it out. Too rich for my blood!

Reviewed May 01, 2014

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9.6
Exceptional
Penny from Malaysia
Group
2-Bedroom Lake View Super Suite
Stayed 5 nights in May 2019

Wonderful stay”

We took 2 of the 2-bedroom super suites as we are travelling as a group of 4 couples and had a lovely view of Lake Wakatipu. The apartments are fully equiped with ensuite bathrooms for both rooms. It is clean, spacious, comfortable. We loved that we could do our laundry and cook breakfast at the apartment. We stayed for 5 nights. We had such a wonderful stay here and would definitely return if we visit Queenstown again.

Reviewed May 08, 2019

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Dear Penny, Thank you for your lovely comments and I am glad you had a wonderful stay with us, we will be looking forward to your next stay with us with a big smile. Regards, Fauzan Mulla General Manager

Responded May 23, 2019
Swiss-BelSuites Pounamu Queenstown
8.7
Excellent
YUE from China
Couple
Alpine Studio
Stayed 2 nights in January 2014

Friendly staff”

clean, staffs, bathroom

It was a good experience in Pounamu despite there were many reviews saying that the studio was very small with a very small kitchen area. We did not cook a lot so it was not a problem. Color matching in the room was my cup of tea. It was clean and modern. What made our wonderful stay in the apartments was the friendly staff Ro. We booked the hotel on wrong dates and Ro kindly assisted us to make arrangement to change the date. Over the phone, I mentioned it was our honeymoon. Upon arrival we were greeted by a nice view out of the window and special chocolate for our honeymoon.

Reviewed January 22, 2014

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9.0
Exceptional
Jessica from United States
Couple
Alpine Studio
Stayed 4 nights in February 2014

Excellent stay!”

Staff, cleanliness, convenience

This was an excellent place to stay in Queenstown. The staff were all amazing! Check-in and out was quick and easy. Bus stop right across the street. Ten minute walk to town center. Clean, modern apartments with free wi-fi. Would definitely stay here again.

Reviewed February 20, 2014

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10.0
Exceptional
Michael from Australia
Family with teens
Alpine Studio
Stayed 5 nights in July 2012

Great location,staff wonderfully helpful .”

Fantastic rooms , veiw & facilities.

great skiing,sightseeing,eating.there are great skiig spots every where,just ask the staff.easy hiring of gear that can be organised for you by the reception staff. queenstown is one of the most stunningly beautiful places we have ever seen. highly recommend going ther and these apartments were superb!!!

Reviewed July 15, 2012

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9.2
Exceptional
Yip from Hong Kong SAR, China
Solo traveler
Alpine Studio
Stayed 1 night in September 2019

Rooms are cleans and new.”

I got the small room, since I am a solo traveller. The small a bit small, but the facility inside is quite nice and new. I didn't enjoy all the walking up and down the stairs when getting into my room, but that seem to be common in Queenstown. This hotel has very good bakery good for breakfast.

Reviewed September 13, 2019

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Dear Yip, thank you for your lovely comments and I look forward to welcoming you again. Fauzan Mulla General Manager

Responded September 20, 2019
Swiss-BelSuites Pounamu Queenstown
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