Travelling to Indonesia? Read all updated requirements before you book.
Swiss Belinn Tunjungan
Swiss Belinn Tunjungan
Swiss Belinn Tunjungan
Swiss Belinn Tunjungan
Swiss Belinn Tunjungan
Swiss Belinn Tunjungan
Swiss Belinn Tunjungan

Removed from saved list

8.5

Excellent

1,043 reviews

1,043 reviews

Housekeeping59
Breakfast39
Shops11
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
KidZoona

120 m

Tunjungan Mall

130 m

Plaza Tunjungan

170 m

DAISO

180 m

Gramedia Bookstore

180 m

Popular landmarks
Monkasel (Submarine Monument)

1.4 km

Tugu Pahlawan

1.8 km

Suramadu National Bridge

2.1 km

Bungkul Park

3.3 km

Sampoerna Museum

3.5 km

Closest landmarks
Top Ten & Coyote Bar

110 m

Transnet

120 m

Puskesmas Kedungdoro

320 m

Parking Park

380 m

Pasar Genteng

390 m

Swiss Belinn Tunjungan

Jalan Tunjungan 101, Surabaya, Surabaya Center, Surabaya, Indonesia, 60271 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Surabaya Center, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sampoerna Museum. Rated with 3 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Show more

Highlights

Located in heart of Surabaya

Check-in [24-hour]

Excellent room comfort & quality

Airport transport

Excellent breakfast

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Shuttle service

Spa

Swimming pool [outdoor]

Complimentary WIFi in all rooms

Check-in/out [express]

This property is in high demand!

5 travelers have booked today.

Value for money8.4
Distance to city center0 km
Location rating9.2
Nearest airportJuanda International Airport (SUB)
Distance to airport14.0 km

Rooms available at Swiss Belinn Tunjungan

Exceptional
Room comfort & quality

9.4

Grand Deluxe
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Premiere Suite
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Junior Suite Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 queen bed
Enter dates to see prices
Deluxe Premier
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Grand Room
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
Suite
...
  • Room size: 49 m²/527 ft²
Enter dates to see prices
Double Superior
...
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Swiss Belinn Tunjungan?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Swiss Belinn Tunjungan?

    Swiss Belinn Tunjungan is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service with prices and more information. A stay at Swiss Belinn Tunjungan also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swiss Belinn Tunjungan has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Swiss Belinn Tunjungan?

    Start your mornings right, with the continental and buffet breakfast options offered at Swiss Belinn Tunjungan. Adults can enjoy breakfast offered with an additional charge of 100000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at Swiss Belinn Tunjungan?

    Swiss Belinn Tunjungan features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    Can special events be hosted at Swiss Belinn Tunjungan?

    You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Swiss Belinn Tunjungan. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

    Can business events be hosted at Swiss Belinn Tunjungan?

    On-site venues and convenient event services make Swiss Belinn Tunjungan an ideal choice for hosting events such as seminars, corporate events and meetings. The 6 venues can accommodate up to 300 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

    What is the smoking policy at Swiss Belinn Tunjungan?

    Swiss Belinn Tunjungan does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Swiss Belinn Tunjungan?

    The closest train, metro, or bus station to Swiss Belinn Tunjungan is Gubeng Train Station, 1.3 km away.

    What restaurants are nearby Swiss Belinn Tunjungan?

    Swiss Belinn Tunjungan’s neighborhood is Surabaya Center which includes popular restaurants such as Waroeng Toendjoengan, Chung Gi Wa and Linkafe.

    What popular shopping places are close to Swiss Belinn Tunjungan?

    Swiss Belinn Tunjungan is located in Surabaya Center area which features shopping places such as Tunjungan Plaza, Surabaya Town Square and Grand City Surabaya.

    What are popular attractions near Swiss Belinn Tunjungan?

    Swiss Belinn Tunjungan’s location in the Surabaya Center neighborhood makes it close to famous attractions including Sampoerna Museum, Bungkul Park and Monkasel (Submarine Monument).

    Show more questions
    See map

    Explore the neighborhood

    What people love about Swiss Belinn Tunjungan

    • 9.2

      Exceptional
      Location

      "The location is excellent, very recommended for traveller who like to walk around the city centre"

      Oki

      |

      June 13, 2022

    • 9.6

      Exceptional
      Location

      "Great hotel in strategic location"

      Jan

      |

      May 19, 2022

    • 9.6

      Exceptional
      Location

      "Enjoy meals in the biggest mall complex in Surabaya by just crossing the road in front of this hotel."

      ridwan

      |

      April 17, 2022

    Property ranking|Compared to 792 Surabaya properties
    See all rankings
    Room comfort score
    9.4/10
    Location score
    9.2/10
    Cleanliness score
    8.6/10
    Room size
    30 sqm.
    Better than
    99
    %
    of Surabaya properties
    Better than
    95
    %
    of Surabaya properties
    Better than
    90
    %
    of Surabaya properties
    Bigger than
    89
    %
    of Surabaya properties
    Overall rating:

    8.5

    Excellent
    1,043 reviews
    Cleanliness
    8.6
    Facilities
    8.0
    Location
    9.2
    Read all reviews >
    What travelers say they love:
    Best Location for your stay in Surabaya
    Glenn from Australia
    Couple
    More about Swiss Belinn Tunjungan

    More about Swiss Belinn Tunjungan

    Swiss Belinn Tunjungan

    For travelers who want to take in the sights and sounds of Surabaya, Swiss Belinn Tunjungan is the perfect choice. Its convenient location right in the city center allows you more time to see all that Surabaya has to offer.
    All offerings provided by Swiss Belinn Tunjungan help to ensure a pleasant stay for all travelers. Free internet access provided within the hotel keeps you connected throughout your stay. Airport transfer services can be booked before your check-in date, to ensure a smooth and convenient arrival or departure. Exploring Surabaya is made even more convenient with the taxi, car hire and shuttle services available at the hotel.
    For guests arriving by car, parking is provided free of charge. Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Cold evenings are even better than warm ones, when you can cozy up at the hotel's fireplace. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available.
    Feel like doing nothing? Available services like 24-hour room service, room service and daily housekeeping let you get the most out of your time at the Swiss Belinn Tunjungan. For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
    A range of amenities is offered in guestrooms at Swiss Belinn Tunjungan. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. Some rooms at Swiss Belinn Tunjungan are available with design features like a separate living room. For a bit of entertainment, guests will find television and cable TV available in some selected rooms.
    Don't worry about being thirsty as a refrigerator, a coffee or tea maker and bottled water are provided in some guestrooms. Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


    Dining and things to do

    Each morning you can start the day with a delicious in-house breakfast offered at Swiss Belinn Tunjungan. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. Guests with dietary restrictions will appreciate a selection of cuisine types at Swiss Belinn Tunjungan including halal options.
    A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar.
    A day in will be as fun as a day out with ranges of recreational activities offered at Swiss Belinn Tunjungan. A relaxing end to every day is possible with a visit to the massage and spa. Don't forget to make a visit or two to the hotel's pool. At Swiss Belinn Tunjungan, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
    Burn off you vacation calories with a quick visit to the hotel's fitness facility.


    Around the property

    Don't spend all your time inside while in Surabaya! Find that special item or souvenir that will commemorate your trip to Surabaya at Tunjungan Plaza located 190 m away.


    Reasons to stay here

    Compared to the city's accommodation options, this hotel scored higher than 99% of them for food and dining.
    Guests who stayed at this hotel have scored it higher than 95% of accommodations in the city.
    According to guests who stayed here, this hotel's room comfort is rated higher than 99% of other accommodations in Surabaya.

    Show more
    Amenities and facilities
    Very good
    Facilities

    8

    Most talked about facilities

    Breakfast

    72 mentions

    Housekeeping

    28 mentions

    Swimming Pool

    9 mentions

    Food & Dining

    7 mentions

    Languages spoken

    • English
    • Indonesian

    Accessibility

    • Wheelchair accessible

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Exercise area
    • Massage
    • Spa
    • Swimming pool [outdoor]

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Face coverings on staff
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hotel room service app
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Bottle of water
    • Coffee shop
    • Poolside bar
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Contactless check-in/out
    • Daily cleaning
    • Disabled facilities
    • Doorman
    • Dry cleaning
    • Elevator
    • Fireplace
    • Food delivery
    • Infirmary
    • Invoice provided
    • Ironing service
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Kids meal
    • Swimming pool [kids]

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in/out [express]
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Bicycle parking
    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Shuttle service
    • Taxi service
    • Transport to airport
    • Valet parking

    Available in all rooms

    • A/C
    • Carpeting
    • Clothes rack
    • Coffee/tea machine
    • Complimentary drinking water
    • Desk
    • Iron and ironing board
    • Lock box in room
    • Non-smoking
    • Phone
    • Private bathroom
    • Satellite/cable channels
    • Shower
    • Slippers
    • Smoke alarm
    • Toiletries
    • Towels
    • Wake up call
    • Wi-Fi
    • Wi-Fi [complimentary]
    Food and dining
    Breakfast options
    • American
    • Asian
    • Continental
    • Buffet
    Restaurants on site

    BaReLo

    • Cuisine: Asian, Indonesian, International
    • Menu: Buffet
    Location
    Jalan Tunjungan 101, Surabaya, Surabaya Center, Surabaya, Indonesia, 60271
    Exceptional
    Location

    9.2

    Airports

    • Juanda International Airport (SUB)
      14.0 km
    • Abdul Rachman Saleh Airport (MLG)
      75.2 km

    Public transportation

    • Gubeng Train Station
      1.3 km
    • Pasar Turi Train Station
      1.8 km

    Hospital or clinic

    • Puskesmas Kedungdoro
      320 m

    Shopping

    • Tunjungan Plaza
      200 m

    Convenience store

    • Indomaret
      430 m

    Cash withdrawal

    • ATM
      150 m
    What's nearby

    Popular landmarks

    • Tunjungan Plaza
      200 m
    • Monkasel (Submarine Monument)
      1.4 km
    • Tugu Pahlawan
      1.8 km
    • Suramadu National Bridge
      2.1 km
    • Bungkul Park
      3.3 km
    • Sampoerna Museum
      3.5 km
    • Surabaya Town Square
      3.8 km
    • Surabaya's Zoo
      3.9 km
    • Pakuwon Food Festival
      6.9 km
    • Masjid Nasional Al Akbar Surabaya
      8.8 km

    Nearby landmarks

    • Top Ten & Coyote Bar
      110 m
    • KidZoona
      120 m
    • Transnet
      120 m
    • Tunjungan Mall
      130 m
    • Plaza Tunjungan
      170 m
    • DAISO
      180 m
    • Gramedia Bookstore
      180 m
    • Wartel Shops
      180 m
    • Tunjungan Plaza
      200 m
    • Taman Prestasi
      260 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-5 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 6 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out from12:00
    • Check-out until12:00

    Getting around

    • Distance from city center0 km

    Extras

    • Breakfast charge (unless included in room price)100000 IDR

    The property

    • Number of restaurants1
    • Number of rooms 190

    Reviews of Swiss Belinn Tunjungan from real guests

    Provided by verified guests of Agoda
    8.5
    /
    10
    Cleanliness8.6
    Facilities8.0
    Location9.2
    Room comfort and quality9.4
    Service8.5
    Value for money8.4
    High score for Surabaya
    Rating
    9+ Exceptional (206)
    8-9 Excellent (106)
    7-8 Very Good (146)
    6-7 Good (33)
    <6 Below Expectation (26)
    Time of the year
    Mar - May (138)
    Jun - Aug (121)
    Sep - Nov (117)
    Dec - Feb (141)
    All guests (1,043)
    All room types
    All languages

    Show reviews that mention 

    Showing 517 verified guest comments
    12345
    9.6
    Exceptional
    soleman
    Family with teens
    Deluxe Twin
    Stayed 3 nights in October 2017

    Best Hotel Next to Tunjungan Plaza Surabaya”

    My family and I enjoyed staying at Swiss Belinn Tunjungan mainly because of its proximity to the largest shopping mall in Surabaya, Tunjungan Plaza. Breakfast is good and internet connection (wifi) is excellent. The pool, however, is a little bit too small. Overall, I highly recommend Swiss Belinn Tunjungan to those wish to stay in the heart of Surabaya.

    Reviewed November 02, 2017

    See room deals

    Dear Our Valuable Guest, Thank you for sharing your feedback regarding your recent visit. We strive to make each of our guests' experience flawless and memorable. Once again, thank you very much for sharing your experience and I look forward to having you stay with us again in the near future. Best regards, Jeffry F General Manager

    Responded November 09, 2017
    Swiss Belinn Tunjungan
    8.8
    Excellent
    Sumanti from Malaysia
    Family with teens
    Deluxe Room
    Stayed 4 nights in March 2018

    Superb holiday ”

    Upon arrival at hotel was early ie 11am than the check in time set by hotel. The reception staff help me in getting the 2 rooms ready rather than i need to wait at 2pm. It is fast n superb job by them. The morning food buffet is great n a lot of choices. Overall i'm happy n enjoyed throughout our stayed at the Swiss Belinn Tunjungan.. GOOD JOB N KEEP THE BEST SERVICE. Will look forward to come again to Surabaya n stay at the hotel

    Reviewed March 26, 2018

    See room deals

    Dear Sumanti, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience with fellow travelers on Agoda's reviewer. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry F

    Responded June 22, 2018
    Swiss Belinn Tunjungan
    9.2
    Exceptional
    Radin from Singapore
    Couple
    Deluxe Twin
    Stayed 4 nights in September 2018

    Excellent staff performance. Good location. Nice room.”

    I gave 5 stars to most of Swiss Bellinn Tunjungan hotel staff. Very polite and professional. Hotel situated just a bridge away from one of Surabaya's biggest mall, Tunjungan Plaza. Room size is ok, clean and comfortable. With a nice unblocked view of Central Surabaya. Breakfast is good too.

    Reviewed September 27, 2018

    See room deals

    Dear Radin, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry

    Responded October 08, 2018
    Swiss Belinn Tunjungan
    8.8
    Excellent
    Donny from Indonesia
    Solo traveler
    Grand Deluxe
    Stayed 2 nights in April 2016

    A very strategic Hotel located in Business Center District”

    This new hotel was located in Business Center District, opposite with Tunjungan Plaza, so it is so suitable for Shopper to enjoy Surabaya more than you could imagine. I like how they design this hotel since when you enter this hotel you could see directly the lobby and restaurant it is in the same place, so it will directly increase your appetite to try to eat their Food & Beverages. During the breakfast, I saw how fast response the staff to set up and clean the table, the menu for breakfast is so variety, esp Indonesia traditional food, so for the traveler who want to eat Javanese food, you may have it in this hotel even western breakfast. The fast response also shown on House Keeping Services and F&B Services. So as a new hotel, I could see how they are in very well trained.

    Reviewed May 03, 2016

    See room deals

    It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Swiss Belinn Tunjungan Management

    Responded October 01, 2019
    Swiss Belinn Tunjungan
    8.0
    Excellent
    Rudy from Indonesia
    Business traveler
    Deluxe Twin
    Stayed 2 nights in December 2017

    Nice stay hotel @ affordable price”

    I was staying 2 nights for business purpose at this hotel. The location is great in the center of surabaya city opposite of Tunjungan Plaza. The swimming pool is not too big but nice enough to swim with clear water, the gym is not big but nice enough to have threatmill & cycling facility next to the spa & massage room. The room is nice, quite spacious and the bed is comfort. A lot of variety of breakfast menu. And they allowed me for late check out by 2.30 pm due to my flight timing departure from Surabaya. Thanks to the receptionist Anita and Fery H for their kindness. For sure will come back again to this hotel.

    Reviewed December 15, 2017

    See room deals

    Dear Rudi, I am pleased to learn that you enjoyed your stay at Swiss-Belinn Tunjungan, Surabaya and thank you very much for taking the time to share your review with us on Agoda. I will share your kind compliments with my colleagues who will be delighted to know that they had contributed to a wonderful stay. I assured you that we will continue to enhance our legendary standards as well as service so that your next visit will be another pleasant and enjoyable one. We hope to welcome you back soon. Best wishes, Jeffry F

    Responded December 23, 2017
    Swiss Belinn Tunjungan
    9.2
    Exceptional
    Robin from Indonesia
    Business traveler
    Deluxe Twin
    Stayed 1 night in February 2017

    Exceptional”

    Good business hotel, facing tunjungan plaza and walking distance to jalan genteng where you can find oleh-oleh from surabaya. The room was clean and oke size for business hotel and the breakfast was also great with wide range of selection.

    Reviewed May 03, 2017

    See room deals

    Dear Robin, Thank you for sharing a very wonderful review, particularly the service provided by our team It is always exciting to receive a positive feedback with the name of our team member is being praised. I thank you once again for this wonderful feedback and on behalf of the entire team I look forward to welcome you back for a more wonderful Swiss-Belinn Tunjungan experience. Warmest Regards, Jeffry F General Manager

    Responded May 12, 2017
    Swiss Belinn Tunjungan
    9.2
    Exceptional
    WEERAPHONG from Thailand
    Group
    Deluxe Queen
    Stayed 1 night in March 2016

    The newbie at the centre of Surabaya ”

    This hotel is at the center of Surabaya. Just short walk to go to the big shopping mall at opposite site. Super Cleanliness and atmosphere. Swimming pool is quite nice. Yummy buffet breakfast, tasty and good quality. Wifi signal is ok. Room is functional and we have added the extra bed and it's really nice, it's real bed,, not just a bunk. Staffs are good and informative. Overall of my stay is quite impress :)

    Reviewed March 14, 2016

    See room deals

    It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Swiss Belinn Tunjungan Management

    Responded October 01, 2019
    Swiss Belinn Tunjungan
    8.4
    Excellent
    Adib from Singapore
    Solo traveler
    Deluxe Double Room
    Stayed 2 nights in January 2020

    Awesome staff, Cozy Stay”

    The Front desk staff was good. A special mentioned to Mr Benny and Ms Stella for their warmth personality and great assistance throughout my stay. This is my 2nd trip to Surabaya and my 2nd stay. A numerous pleasant surprises during my whole trip. Kudos to the team. There maybe a subsequent times for me to stay there. Its a great place especially for short stays and walking distance from Tunjungan Plaza Mall where you can get everything. Not forgetting its a GRAB away from Resto Rawon Setan. yummsss....

    Reviewed February 11, 2020

    See room deals

    Dear Mr. Adib It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. We are thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards - Management of Swiss Belinn Tunjungan Surabaya

    Responded February 12, 2020
    Swiss Belinn Tunjungan
    8.4
    Excellent
    Gaguk from Indonesia
    Couple
    Deluxe Twin
    Stayed 1 night in February 2020

    The Swissbel is located in the heart of Surabaya, and next to the biggest shopping mall. ”

    The Swiss Bellin Tunjungan hotel is a nice place to stay. Its hospitality and warm service of the crew is a precious welcome experience. We enjoy the tasty and various food of breakfast. It’s just a walk to get the biggest shopping mall in town. We also enjoy the gym facilities to keep our body fit and fresh. So, don’t wait too long to experience a nice and memorable time in Swiss Bellin Tunjungan.

    Reviewed February 22, 2020

    See room deals

    Dear Mr Gaguk, It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. We are thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards - Yan Handiana, General Manager

    Responded February 23, 2020
    Swiss Belinn Tunjungan
    9.2
    Exceptional
    Jessica from Singapore
    Solo traveler
    Deluxe Twin
    Stayed 3 nights in April 2017

    clean hotel, great location!”

    hotel was clean, loved the location, just opposite tunjungan plaza. for the price paid, definitely worthed it! the rooms and beds are clean, only issue is their water heater. a couple of times the water isn't hot and had to take a cold shower. and the fridge was not working, but not much of an issue. otherwise, there really isn't much to complain about. the staffs are all full of smiles too. definitely a great stay!

    Reviewed May 02, 2017

    See room deals

    Dear Jessica, Thank you for sharing a very wonderful review, particularly the service provided by our team It is always exciting to receive a positive feedback with the name of our team member is being praised. I thank you once again for this wonderful feedback and on behalf of the entire team I look forward to welcome you back for a more wonderful Swiss-Belinn Tunjungan experience. Warmest Regards, Jeffry F General Manager

    Responded May 12, 2017
    Swiss Belinn Tunjungan
    9.2
    Exceptional
    Muhamad from Malaysia
    Business traveler
    Deluxe Twin
    Stayed 1 night in May 2017

    Nice, new hotel”

    Very close to one of the biggest mall in surabaya but you have to make a small effort to cross over the busy road (there is pedestrian bridge just in front of the hotel). The room is mondern and stylish but a lil bit small. Staff were excellent and the breakfast was superb with lots of local variation.

    Reviewed May 28, 2017

    See room deals

    Dear Muhamad, On behalf the whole Swiss-Belinn Tunjungan team, it was our pleasure to have you here with us. We appreciate you taking time to share with us about your experience while at our hotel. Glad to learn that everything was perfect during your stay here. Thank you for giving us such a perfect rating on Agoda. We sincerely wish you to welcome you back in here for another enjoyable stay at Swiss-Belinn Tunjungan. Warmest Regards, Jeffry F General Manager

    Responded May 31, 2017
    Swiss Belinn Tunjungan
    8.0
    Excellent
    Ray from Indonesia
    Family with young children
    Deluxe Queen
    Stayed 1 night in May 2016

    Clean with strategic location”

    Right across tunjungan plaza mall and located at the city center. Very near to many famous restaurant like "Bu Rudy" and "Rawon Setan". Wisata rasa also can be achieve by 10 mins driving. Recommended if you like to taste hustle part of Surabaya

    Reviewed May 21, 2016

    See room deals

    It gives us great pleasure to have you at Swiss-BelInn Tunjungan and thank you for your continued patronage. I am thrilled to know that you enjoyed all the facilities at the property and in the vicinity. Our personalized and friendly service is the single great asset that we proudly display to our entire valued guest. We look forward to providing you with more Swiss-BelInn Tunjungan hospitality on your next visit. Warmest Regards, Swiss Belinn Tunjungan Management

    Responded October 01, 2019
    Swiss Belinn Tunjungan
    9.6
    Exceptional
    Bart from Netherlands
    Couple
    Deluxe Queen
    Stayed 4 nights in January 2018

    Great location for a new hotel”

    Wr stayed in this new hotel for 5 days and we enjoyed it. The location is excellent next to Jl Tunjungan. Our room was at the street side and this may be a little noisy for some other people. Plaza Tunjungan is accross the street and is one of the biggest malls in Indonesia so enjoy your shopping!

    Reviewed January 21, 2018

    See room deals

    Dear Bart, Thank you for choosing to stay with Swiss-Belinn Tunjungan and for taking the time to share your experience to other Agoda's readers. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Swiss-Belinn Tunjungan. Warm Regards, Jeffry F

    Responded January 23, 2018
    Swiss Belinn Tunjungan
    8.0
    Excellent
    Thomas from Indonesia
    Solo traveler
    Deluxe Twin
    Stayed 2 nights in February 2018

    Perfect spot to be whenever there is an event just like I have had by this time”

    Even it is located on a small land area, but rooms are quite spacious. The food they offering are tasty....and the best part of this hotel is located just on the opposite side of Tunjungan Plaza and some historical building in Surabaya.

    Reviewed February 26, 2018

    See room deals

    Dear Thomas, Thank you for taking the time to share your recent experience. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. I assured you that we will continue to enhance our legendary standards as well as service so that your next visit will be another pleasant and enjoyable one. Warmest Regards, Jeffry F

    Responded February 28, 2018
    Swiss Belinn Tunjungan
    9.2
    Exceptional
    Kiat from Singapore
    Couple
    DELUXE. - Breakfast
    Stayed 4 nights in February 2019

    Excellent Hotel”

    The locality of the hotel is directly opposite the Tunjungan Plaza, a huge shopping mall with eateries when you are hungry and vast array of shops of good quality merchandise. The staff is also extremely helpful. Hotel room is spacious and more than what I expected and their TV entertainment is comprehensive though I am only interested in the news channel. Overall, I will recommend this hotel.

    Reviewed March 01, 2019

    See room deals

    Dear Kiat, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry F

    Responded March 01, 2019
    Swiss Belinn Tunjungan
    9.6
    Exceptional
    Juana from Malaysia
    Family with teens
    Grand Deluxe
    Stayed 3 nights in September 2017

    Excellent location”

    1. You can't beat the location. 2. Friendly & attentive staff ~ from bell boy to masseur. 3. Variety breakfast spread. The room service was good too. 4. Room was in clean & tidy condition. 5. Will stay here if I'm going to Surabaya again.

    Reviewed December 06, 2017

    See room deals

    Dear Juana, Thank you for choosing to stay with Swiss-Belinn Tunjungan and for taking the time to share your experience to other Agoda's Review readers. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you again soon to Swiss-Belinn Tunjungan. Warm Regards, Jeffry F

    Responded December 23, 2017
    Swiss Belinn Tunjungan
    9.6
    Exceptional
    Anwar from Singapore
    Family with young children
    Deluxe Twin
    Stayed 1 night in December 2018

    Strategic Location, Responsive Staff”

    Location is just across Tunjungan Plaza, where you can shop, dine in, find some gifts, and no need to use taxi. All you have to do is just crossing the overhead bridge, and you will be there safely and in no time. The staff are very responsive and go above and beyond. They are also graciously take our feedback and quickly provide missing items in the dining area. 2 of the staffs helped me to unlock our broken TSA lock without damaging the luggage itself in just few minutes while we were supposed to leave for Batu, Malang. Couldn't ask for more! We will be back!!

    Reviewed February 25, 2019

    See room deals

    Dear Anwar, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry F

    Responded February 25, 2019
    Swiss Belinn Tunjungan
    10.0
    Exceptional
    IIS from Indonesia
    Family with young children
    Deluxe Twin
    Stayed 2 nights in October 2018

    Great value for money!”

    Great location just opposite Tunjungan Plaza the biggest plaza in East Java. I stayed here a couple of ninths with my two young daughters and they loved it! The pool was always quiet and the perfect dept for them 1.2m (they spent most of their time here swimming. The Buffet Breakfast was excellent with great selections from traditional Indonesian to western food. The service was friendly and lovely. Room was clean, tidy and spacious enough for us. I requested a large bed but ended up getting a 2 king singles which was okay ( there is always a room for improvement) would highly recommend to friends and family. Thanks for a lovely stay.

    Reviewed October 08, 2018

    See room deals

    Dear Iis, Please allow me to extend my gratitude to yourself for taking the time to share your exceptional experience. Your kind words mean the world to us, and we are all happy to hear your every aspect of your stay from our staff, accommodation to services went beyond your expectations! Thank you for relying on our hospitality, we are looking forward to welcoming you in not so distant future. Best Wishes, Jeffry

    Responded October 08, 2018
    Swiss Belinn Tunjungan
    9.2
    Exceptional
    Simron from Indonesia
    Family with teens
    Deluxe Twin
    Stayed 1 night in March 2019

    99% recomended”

    Clean, location (there was Surabaya flower parade, so we could enjoy in the front of hotel), service was great when 100% full booked at that day (and we got the special rate from Agoda) but the breakfast only good. Thankyou.

    Reviewed March 25, 2019

    See room deals

    Dear Simron, Thank you for taking the time to share your recent experience. We are delighted that your stay with Swiss-Belinn Tunjungan was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the future. Warmest Regards, Jeffry F

    Responded March 25, 2019
    Swiss Belinn Tunjungan
    8.4
    Excellent
    Yuliani from Indonesia
    Family with teens
    Deluxe Twin
    Stayed 1 night in March 2019

    Good location hotel, but need improvement”

    I stay here one night only, already booked 2 connecting rooms as I stay with my 2 daughters too. Yes wes understand that the connecting room is subject to availability, but I think one week before is more than enough to make sure the availability. When we arrived, there is no connecting room available, there is no side to side room available. After waiting for almost 30min, they upgrade my room to deluxe room so my room can be in front of my daughters room. The breakfast is so so. Need improvement a lot. The bathroom tissue is so thin and ripped when used. The parking area using open land so our car get very hot. And the annoying thing is when we check out, we have been asked if we have consume the minibar. I have said NO. But then when we got in the car, the staff running to us and ask out do we consume peanuts in our room?! Omg, I have said NO. A little bit rude. I think I will think twice to stay in this hotel anymore. The one thing we like that we only have to cross the pedestrian bridge by walking to get to Tunjungan Plaza Mall.

    Reviewed April 01, 2019

    See room deals

    Dear Yuliani, Thank you very much for taking the time to bring your concerns to our attention. At Swiss-Belinn Tunjungan, Surabaya, we continuously strive to meet our guests’ needs and expectations; therefore your feedback is very important to us. Allow me to deeply apologize for the inconvenienced during your stay, we take enormous pride in our product and facilities, and are concerned when failure had happened. We hope you will consider staying with us again in the future. If I can be of further assistance, please do not hesitate to contact me. Sincerely, Jeffry F

    Responded April 02, 2019
    Swiss Belinn Tunjungan
    12345
    This is a popular property. Don't miss out!

    Back to search results

    Back to room choices

    |

    Dismiss