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Swiss-Belhotel Jambi
Deluxe Twin - Bed, Swiss-Belhotel Jambi in Jambi
a large building with a clock on the top of it, Swiss-Belhotel Jambi in Jambi
a row of red and white stained glass windows with paintings on them, Swiss-Belhotel Jambi in Jambi
a room that has a table and chairs in it, Swiss-Belhotel Jambi in Jambi
Interior view, Swiss-Belhotel Jambi in Jambi
Interior view, Swiss-Belhotel Jambi in Jambi

Removed from saved list

8.8

Excellent

273 reviews

273 reviews

Housekeeping9
Food & Dining3
Breakfast3
See map

9

Exceptional

Location rating score

Exceptional location - Inside city center
Parking
FREE
Nearby landmarks
RSI Arafah Jambi 230 m
Taman Simpang Pulai 360 m
RS Baiturrahim 540 m
Taman Tugu Pers 830 m
Danau Sipin 990 m
Mall WTC Batanghari 1.3 km
Agung Al Falah Mosque 1.4 km
Gumpung Temple 1.6 km
Lapangan Kantor Gubernur 1.9 km
TRONA Jambi 2.0 km

Swiss-Belhotel Jambi

Jl. Prof. Dr. Soemantri Brojonegoro No. 1 Kel. Solok Sipin, Kec. Danau Sipin., Telanaipura, Jambi, Indonesia, 36121 - See map

In addition to the standard of Indonesia Care, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in Telanaipura, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sultan Thaha Airport. Rated with 4 stars, this high-quality property provides guests with access to massage, restaurant and fitness center on-site.

Highlights

Sparkling clean

Inside city center

Check-in [24-hour]

Airport transfer

Free Wi-Fi in all rooms!

Indonesia Care

Certifies impeccable cleanliness, hygiene, and contactless safety practices

Hygiene Plus

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Shuttle service

Swimming pool [indoor]

Fitness center

Free Wi-Fi in all rooms!

BBQ facilities

Your dates are popular among travelersUsers are booking a place in Jambi every 11 minutes on Agoda.com
Value for money8.7
Distance to city center2km
Location rating9.0

Rooms available at Swiss-Belhotel Jambi

Business Deluxe
...
  • Room size: 36 m²/388 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 30 m²/323 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Executive Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed & 1 double bed
Enter dates to see prices
Deluxe Queen
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Twin Room with View
...
  • Room size: 30 m²/323 ft²
  • River view
  • 1 single bed
Enter dates to see prices
Deluxe Double Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices
Deluxe View Room with 2 Twin Beds
...
  • Room size: 33 m²/355 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Deluxe View Queen
...
  • Room size: 33 m²/355 ft²
  • River view
  • 1 queen bed
Enter dates to see prices
Deluxe Twin Room
...
  • Room size: 30 m²/323 ft²
  • Shower
  • 2 single beds
Enter dates to see prices
President Suite
...
  • Room size: 120 m²/1292 ft²
  • Shower
  • 1 queen bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Swiss-Belhotel Jambi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Swiss-Belhotel Jambi?

Swiss-Belhotel Jambi is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 90000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Swiss-Belhotel Jambi also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Swiss-Belhotel Jambi has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Jambi with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Swiss-Belhotel Jambi?

Start your mornings right, with the continental and buffet breakfast options offered at Swiss-Belhotel Jambi. A selection of food types including western and halal breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 120000 IDR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Swiss-Belhotel Jambi?

Swiss-Belhotel Jambi features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Swiss-Belhotel Jambi?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Swiss-Belhotel Jambi. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down service to celebrate your special occasion, food and beverage are available upon request.

Can business events be hosted at Swiss-Belhotel Jambi?

On-site venues and convenient event services make Swiss-Belhotel Jambi an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Swiss-Belhotel Jambi?

Swiss-Belhotel Jambi does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Swiss-Belhotel Jambi?

Swiss-Belhotel Jambi is located in Telanaipura, famous for good restaurants such as Dine & Chat, Sambal Lalap and Simpang Raya.

What are popular attractions near Swiss-Belhotel Jambi?

Swiss-Belhotel Jambi is located in Telanaipura area, which is famous for attractions such as Agung Al Falah Mosque, Lapangan Kantor Gubernur and Tugu Juang Park.

See map

Explore the neighborhood

What people love about Swiss-Belhotel Jambi

  • 9.6

    Exceptional
    Staff 

    "The Hotel is clean, well maintained and the staff is helpful and friendly."

    Eunae

    |

    December 4, 2022

  • 8.8

    Excellent
    Cleanliness

    "2- very clean and tidy hotel."

    Rebaz

    |

    September 25, 2022

  • 10

    Exceptional
    Location

    "Great location and amenities"

    HENY

    |

    October 23, 2022

Property ranking|Compared to 107 Jambi properties
See all rankings
Couples review score
8.9/10
Cleanliness score
9/10
Location score
9/10
Service score
8.8/10
Better than
93
%
of Jambi properties
Better than
91
%
of Jambi properties
Better than
89
%
of Jambi properties
Better than
89
%
of Jambi properties
Overall rating:

8.8

Excellent
273 reviews
Cleanliness
9.0
Facilities
8.6
Location
9.0
Read all reviews >
What travelers say they love:
Best hotel for stay.
Donny from Indonesia
Business traveler
More about Swiss-Belhotel Jambi

More about Swiss-Belhotel Jambi

Swiss-Belhotel Jambi

Wake up in the heart of Jambi and get the most of your urban escape with a comfortable stay at Swiss-Belhotel Jambi. This hotel is the perfect spot from which to explore amazing attractions.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Swiss-Belhotel Jambi. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Jambi can be assisted with taxi, car hire and shuttle services available.
Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Swiss-Belhotel Jambi. In-room conveniences such as 24-hour room service, room service and daily housekeeping will make staying in a great choice.
You can also get small travel items and sundries at the convenience stores without having to leave the Swiss-Belhotel Jambi. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
Rooms at Swiss-Belhotel Jambi are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with linen service, blackout curtains and air conditioning. The specially-designed rooms at Swiss-Belhotel Jambi offer a layout option like a separate living room. The hotel's in-room entertainment is second to none, with daily newspaper, television and cable TV provided to guests in select rooms.
You may be assured to know that a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Swiss-Belhotel Jambi, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Swiss-Belhotel Jambi is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
Once there, be sure to check out karaoke rooms and bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Swiss-Belhotel Jambi has a range of activities that will meet your needs. While you're there, be sure to take some time to explore the easily accessible beach. Warm up at the end of the day with a visit to the massage, steam room, spa and sauna. The many offerings at Swiss-Belhotel Jambi ensures you'll have plenty to do during your stay. No vacation is complete without a refreshing jump into the pool.
The poolside bar at Swiss-Belhotel Jambi gives you a great reason to spend more time in your swimsuit. With the hotel's fitness facility, you can either get in your daily workout, or just sweat out your jet lag. Test your skills! Get competitive with your travel group or other guests, at the hotel's dart board. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
You can find a perfect memento of your trip, or grab some simple travel supplies at the souvenir shops.


Around the property

Venture outside Swiss-Belhotel Jambi and explore Jambi during your stay. RM. Aroma Cempaka is located 1.6 km away from the hotel for your convenience.


Reasons to stay here

This hotel's facilities score higher than 91% of accommodations in the city.
Travelers keen on cleanliness will enjoy staying here, where cleanliness scores higher than 90% of other options in the city.
Travelers who stayed here really appreciated the location, scoring it better than 88% of the city's other options.

Show less

Amenities and facilities

Excellent
Facilities

8.6

Most talked about facilities

Housekeeping

6 mentions

Food & Dining

5 mentions

Breakfast

1 mention

Swimming Pool

1 mention

Languages spoken
  • English
  • Indonesian
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Dart board
  • Fitness center
  • Karaoke
  • Massage
  • Pool facilities
  • Sauna
  • Spa
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • BBQ facilities
  • Bottle of water
  • Coffee shop
  • Fruits/snacks
  • Kitchen
  • Poolside bar
  • Restaurant [halal]
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Babysitting service
  • Swimming pool [kids]
Access
  • CCTV in common areas
  • CCTV outside property
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Blackout curtains
  • Clothes rack
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
  • Wake-up service

Food and dining

Breakfast options
  • American

Location

Jl. Prof. Dr. Soemantri Brojonegoro No. 1 Kel. Solok Sipin, Kec. Danau Sipin., Telanaipura, Jambi, Indonesia, 36121
Excellent
Location

9

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 2-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from14:00
  • Check-out from12:00
  • Check-out until12:00
Getting around
  • Airport transfer fee90000 IDR
  • Distance from city center2km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)120000 IDR
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors11
  • Number of restaurants3
  • Number of rooms 136
  • Year property opened2015
  • Most recent renovation2015

Reviews of Swiss-Belhotel Jambi from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.0
Facilities8.6
Location9.0
Service8.8
Value for money8.7
High score for Jambi
Rating
9+ Exceptional (58)
8-9 Excellent (11)
7-8 Very Good (17)
6-7 Good (3)
<6 Below Expectation (7)
Time of the year
Mar - May (15)
Jun - Aug (32)
Sep - Nov (23)
Dec - Feb (26)
All guests (273)
All room types
All languages

Show reviews that mention 

Showing 96 verified guest comments
12345
10.0
Exceptional
Maria from Indonesia
Family with young children
Deluxe Queen
Stayed 3 nights in May 2022

Family Time Well Spent!”

This is my first family trip to Jambi in a year, we are visiting our toddler niece and we brought our elder parents to stay here in Swiss-Belhotel Jambi. We stay for 3 nights and it was one of the most comfortable stay for us. The hotel was both child-friendly and elder-friendly, the food is delicious we really have a blast being served with the breakfast buffet menu within 3 days of our stay. The staffs are all helpful too. Thank you, Swiss-Belhotel Jambi. We really enjoy our stay. See you again in 6 months!

Reviewed June 17, 2022

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Dear Mrs Maria, Warmest Greeting from Swiss-Belhotel Jambi. Thank you for taking time to rate and write us a wonderful review about you and your family experience during your stay at Swiss-Belhotel Jambi. We are delighted that you and your family enjoy your stay at our hotel and we always look forward to welcoming you and your family back on your next visit, hopefully in sixth month. Yours Sincerely, Swiss-Belhotel Jambi Ivan Bakara General Manager

Responded June 17, 2022
Swiss-Belhotel Jambi
10.0
Exceptional
Chimi from Singapore
Family with young children
Deluxe Twin
Stayed 2 nights in July 2018

Clean and Good”

Clean room, spacious and very near to almost every where. it is close to airport also. in front of this hotel, there is good cafe. basically, many food and restaurant around. or you can just take grab. good service from the staff too.

Reviewed June 17, 2019

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Dear Mr. Chimi from Singapore, Thank you Very much for kindly rating, comments, and it is have been shared with our Team. we have held more continues briefing and training to our staffs as our commitment to serve the best service to our customers. once again we do appreciate your comment and we are looking forward to welcoming you back on your next stay. Thank you At Your Service, Swiss-Belhotel Jambi Management

Responded June 21, 2019
Swiss-Belhotel Jambi
10.0
Exceptional
Tito from Indonesia
Family with teens
Deluxe Queen
Stayed 1 night in May 2022

Great hotel”

Amazing place to stay everyone is friendly and reccomended to stay at this hotel for price, cleanliness, and easy access to everywhere

Reviewed June 02, 2022

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Dear Mr. Martito Warjanto. Warmest greeting from Swiss-Belhotel Jambi. It’s an honor for us to serve you during your stay at Swiss-Belhotel Jambi. Thank you very much for taking time to write your wonderful review about our hotel. We do appreciate it ! We look forward to welcoming you back on your next stay. Best Regards, Swiss-Belhotel Jambi Management & Staff

Responded June 03, 2022
Swiss-Belhotel Jambi
10.0
Exceptional
faishol from Indonesia
Business traveler
Deluxe Double Room
Stayed 1 night in March 2022

Exceptional”

best of the best

Reviewed March 30, 2022

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Dear Mr. Faishol. Warmest greeting from Swiss-Belhotel Jambi It’s an honor for us to serve you during your stay at Swiss-Belhotel Jambi. Thank you very much for taking time to write your review about our hotel. We do appreciate it ! We look forward to welcoming you back on your next stay. Best Regards, Swiss-Belhotel Jambi Management & Staff

Responded April 11, 2022
Swiss-Belhotel Jambi
9.2
Exceptional
Karel from United States
Couple
Deluxe Twin
Stayed 2 nights in June 2022

Exceptional”

All was real good,except for your shower floor,it's the same as the rest of the room,it's so slippery when wet,specially after your using soap or shampoo,need a rough surface floor,beside that all was great

Reviewed June 13, 2022

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Dear Mr. Karel L. Hansen, Thank you for taking time to write your review about your stay at Swiss-Belhotel Jambi. We would like to apologize for any inconvenience you had during your stay at our hotel. We do appreciate your review and we have evaluated this issue with the solution. We look forward to welcoming you back at our hotel in the future for more pleasant experience. Thank you. Yours Sincerely, Swiss-Belhotel Jambi Ivan Bakara General Manager

Responded June 17, 2022
Swiss-Belhotel Jambi
8.8
Excellent
William from Cambodia
Couple
Deluxe View Queen
Stayed 3 nights in January 2022

The hotel good”

Pelayanan resepsionis kurang ramah

Reviewed February 11, 2022

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Dear Mr. William Warmest greeting from Swiss-Belhotel Jambi It’s an honor for us to serve you during your stay at Swiss-Belhotel Jambi. Thank you very much for taking time to write your review about our hotel. We do appreciate it ! We look forward to welcoming you back on your next stay. Best Regards, Swiss-Belhotel Jambi Management & Staff

Responded February 11, 2022
Swiss-Belhotel Jambi
8.0
Excellent
Yogy from Indonesia
Business traveler
Deluxe Twin
Stayed 1 night in June 2020

Comfort”

I stayed for a week in this hotel, comfortable. Also nice staffs, especially Theresa (Receptionist)

Reviewed July 10, 2020

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Dear Mr. Yogy Warmest greeting from Swiss-Belhotel Jambi It’s an honor for us to serve you during your stay at Swiss-Belhotel Jambi. Thank you very much for taking time to write your review about our hotel. We do appreciate it ! We look forward to welcoming you back on your next stay. Best Regards, Swiss-Belhotel Jambi Management & Staff

Responded July 15, 2020
Swiss-Belhotel Jambi
9.2
Exceptional
Galuh from Indonesia
Solo traveler
Deluxe Twin
Stayed 1 night in January 2018

Satisfaction”

New hotel, clean room, friendly and helpful staff, they provide standard menu of breakfast variance of 4 star hotel but the taste is beyond expectation. The location is at the downtown of Jambi, lots of restaurants. Just keep maintain the good quality.

Reviewed January 15, 2018

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Dear Mr. Galuh, The Warmest Hospitality greetings from Swiss-Belhotel Jambi... Thank you for taking time to record your comments. We do appreciate and thank you of your comment and have been forwarded to our staff and team to be shared for. Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement effort. We look forward to the opportunity of welcoming you back at Swiss-Belhotel Jambi Regard Management

Responded March 01, 2018
Swiss-Belhotel Jambi
9.2
Exceptional
Nadia from Indonesia
Couple
Deluxe Twin
Stayed 4 nights in November 2017

Nice Hotel”

New Hotel in Jambi. The food was delicious and the room was clean

Reviewed November 24, 2017

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Dear Mrs. Nadia, The Warmest Hospitality greetings from Swiss-Belhotel Jambi... Thank you for taking time to record your comments. We do appreciate and thank you of your comment and have been forwarded to our staff and team to be shared for. Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement effort. We look forward to the opportunity of welcoming you back at Swiss-Belhotel Jambi Regard Management

Responded March 01, 2018
Swiss-Belhotel Jambi
6.0
Elisheva from Indonesia
Solo traveler
Stayed 1 night in May 2018

Stayed only one night”

There was a renovation going on so it was not that pleasant. The room was ok, but it smelled like a smoking room. I can not remember if I have asked specifically for a non-smoking room or not. Usually I would do that, but I am surprised that I was given a smoking room. So either I may have made the mistake, or the reception did. It was just an ok stay there. I thought the name "Swiss-Belhotel" would bring in so much more quality as I have received.

Reviewed August 05, 2018

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Dear Mrs. Elisheva From Indonesia we hope this rely finds you well. Thank you for your comments, and it is have been shared with our Team. we have held more continues briefing and training to our staffs as our commitment to serve the best service to our customers. Aside of breakfast, we suggest you to try out plenty of choice during Steamboat every day at out The View restaurant. Or you may find our special offers on our Websites. Once again we do appreciate your comment and we are looking forward to welcoming you back on your next stay. Thank you At your Service Swiss-Belhotel Jambi Management

Responded August 06, 2018
Swiss-Belhotel Jambi
6.0
Kiat from Singapore
Business traveler
Deluxe Twin
Stayed 2 nights in August 2017

Best in Jambi but not perfect”

It's the best hotel in Jambi but still room for improvement. For instance, the bathroom sink was provided a bar soap but no soap dish. So having stayed 2 nights, the next day the bar soap was cleared by housekeeping since the way the sink was designed, you'd need to put the wet soap on the vanity top. Really strange, since the next day they did not change my towels (left on rack) in line with their "green" practice... so how about soaps that are used once and thrown away? And another incident... the next day on the morning of 23Aug, the breakfast area was full of guests attending a ballroom event. As I was dining alone, I left my table to get some food for a moment. When I returned, some guests on the next table had put their bags on my seat. I told the waiter and he asked me to move to another table! It was terrible. In such cases, there should have been more communication between banquet department and the rest of the hotel to inform that the hotel is full and to expect crowds, and the breakfast staff should usher the guests to seats instead of the usual free entry, in order to prevent misunderstandings. Very poor management in my view and not exactly world class...

Reviewed August 28, 2017

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Dear Mr. Kiat, The Warmest Hospitality Greetings from Swiss-Belhotel Jambi... We would like to sincerely thank you for staying at Swiss-Belhotel Jambi as your preferred accommodation. We take a special note for your comments of our Rooms Department and Food & Beverage Department services. We will share the reviews and will do train to improve our hotel staff's services.Thank you for sharing your experiences on Agoda.com Review and we are all look forward to welcoming you back in the hopefully very near future. With Kind Regards, Swiss-Belhotel Jambi

Responded September 07, 2017
Swiss-Belhotel Jambi
10.0
Exceptional
Rahmad from Indonesia
Business traveler
Deluxe Twin
Stayed 1 night in February 2017

great hotel”

best hotel in jambi so far

Reviewed April 01, 2017

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Dear Mr. Rahmad, We would like to sincerely thank you for staying at Swiss-Belhotel Jambi while you are away from home. We are delighted that your stay was memorable and you enjoyed all of our facilities. Thank you again for sharing your experiences on Agoda.com Review and we are all look forward to welcoming you back in the hopefully very near future. With Kind Regards, Swiss-Belhotel Jambi

Responded April 27, 2017
Swiss-Belhotel Jambi
10.0
Exceptional
Rahmad from Indonesia
Business traveler
Deluxe Twin
Stayed 1 night in January 2017

great location”

best hotel jambi

Reviewed April 01, 2017

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Dear Mr. Rahmad, We would like to sincerely thank you for staying at Swiss-Belhotel Jambi while you are away from home. We are delighted that your stay was memorable and you enjoyed all of our facilities. Thank you again for sharing your experiences on Agoda.com Review and we are all look forward to welcoming you back in the hopefully very near future. With Kind Regards, Swiss-Belhotel Jambi

Responded April 27, 2017
Swiss-Belhotel Jambi
9.2
Exceptional
Hadyanto from Indonesia
Business traveler
Deluxe Twin
Stayed 1 night in June 2018

Nice Accomodation in Jambi City with Good Location”

1st Time stay at this hotel and All is good. Cleanliness of the Hotel, Hospitality of the Staf is nice , Location is easy to find food by walking distance. about 20 - 25 min from Airport.

Reviewed June 15, 2018

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Dear Mr. Hadyanto From Indonesia we hope this rely finds you well. Thank you for your comments, and it is have been shared with our Team. we have held more continues briefing and training to our staffs as our commitment to serve the best service to our customers. Aside of breakfast, we suggest you to try out plenty of choice during Steamboat every day at out The View restaurant. Or you may find our special offers on our Websites. Once again we do appreciate your comment and we are looking forward to welcoming you back on your next stay. Thank you At your Service Swiss-Belhotel Jambi Management

Responded June 19, 2018
Swiss-Belhotel Jambi
8.4
Excellent
Keattichai from Thailand
Solo traveler
Deluxe Twin
Stayed 3 nights in January 2017

New, Clean and Convenience”

Very new hotel, Clean inside the room and main facility, Convenience for dinner inside hotel and opposite hotel for Chat&Dine.

Reviewed January 15, 2017

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Dear Mr, Keattichai, The Warmest Hospitality Greetings from Swiss-Belhotel Jambi... We would like to say thank you for your stay and feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experiences. At the time, you were staying with us, we thank you for your positive feedback. We would be happy to wait your reservation personally in the further stay and see to it that you enjoy the experience that so many of our guests have grown so fond of. Kind Regards, Management

Responded July 07, 2017
Swiss-Belhotel Jambi
10.0
Exceptional
John from Indonesia
Group
Deluxe Twin
Stayed 2 nights in February 2018

Recommended Hotel in Jambi”

The hotel is new, all is well organized, the staff is great. The foods are OK and great surrounding.

Reviewed April 02, 2018

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Dear Mr. Jhon we hope this rely finds you well. Thank you for your comments, and it is have been shared with our Team. we have held more continues briefing and training to our staffs as our commitment to serve the best service to our customers. Aside of breakfast, we suggest you to try out plenty of choice during Steamboat every day at out The View restaurant. Or you may find our special offers on our Websites. Once again we do appreciate your comment and we are looking forward to welcoming you back on your next stay. Thank you At your Service Swiss-Belhotel Jambi Management

Responded April 05, 2018
Swiss-Belhotel Jambi
8.0
Excellent
hittesh from India
Business traveler
Deluxe Twin
Stayed 1 night in January 2017

Business traveler”

One of the better hotels availble in the area, nice clean and hospitable staff. Food at restaurant was good and breakfast spread decent. Hotel staff happy to pack us food when we had to leave early morning. ALl in all good experience.

Reviewed April 11, 2017

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Dear Mr. Hittesh, We would like to sincerely thank you for staying at Swiss-Belhotel Jambi while you are away from home. We are delighted that your stay was memorable and you enjoyed all of our facilities. Thank you again for sharing your experience on Agoda.com, and we are all look forward to welcoming you back in the hopefully very near future. With Kind Regards, Swiss-Belhotel Jambi

Responded April 27, 2017
Swiss-Belhotel Jambi
8.8
Excellent
Nadia from Indonesia
Family with young children
Deluxe Twin
Stayed 2 nights in November 2017

New Hotel in Jambi”

The Hotel was clean, the food was delicious, and the staff were friendly

Reviewed November 24, 2017

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Dear Mrs. Nadia, The Warmest Hospitality greetings from Swiss-Belhotel Jambi... Thank you for taking time to record your comments. We do appreciate and thank you of your comment and have been forwarded to our staff and team to be shared for. Once again we do appreciate receiving your feedback as it is enables us to focus our continue improvement effort. We look forward to the opportunity of welcoming you back at Swiss-Belhotel Jambi Regard Management

Responded March 01, 2018
Swiss-Belhotel Jambi
8.0
Excellent
MARCO from Indonesia
Business traveler
Deluxe Twin
Stayed 1 night in February 2017

Good hotel with good location”

Room interior design is good, new branded,modern the bed is good, but i don't feel comfort with the pillow bathroom, shower, wifi all is perfect. for breakfast, just so-so

Reviewed February 27, 2017

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Dear Mr. Marco, The Warmest Hospitality Greetings from Swiss-Belhotel Jambi... We would like to say thank you for your stay and feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experiences. At the time, you were staying with us, we do apologize for the inconvenience caused. We will share this positive feedback to the concern department. We would be happy to wait your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. Kind Regards, Management

Responded July 07, 2017
Swiss-Belhotel Jambi
8.4
Excellent
hittesh from India
Business traveler
Deluxe Twin
Stayed 1 night in January 2017

NICE CLEAN HOTEL, friendly staff and good breakfast spread”

Nothing Bad to say about. Good service, great room, nice spa service n good food.

Reviewed January 28, 2017

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Dear Mr, Hittesh, The Warmest Hospitality Greetings from Swiss-Belhotel Jambi... We would like to say thank you for your stay and feedback. While we wish, you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experiences. At the time, you were staying with us, we thank you for your positive feedback. We would be happy to wait your reservation personally and and see to it that you enjoy the experience that so many of our guests have grown so fond of. Kind Regards, Management

Responded July 07, 2017
Swiss-Belhotel Jambi
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