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Sumai Hotel Apartment
Sumai Hotel Apartment
Sumai Hotel Apartment
Sumai Hotel Apartment
Sumai Hotel Apartment
Sumai Hotel Apartment
Sumai Hotel Apartment

Removed from saved list

7

Very good

2,400 reviews

2,400 reviews

Housekeeping25
Children's activities21
Beach20
See map

8.1

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
Pantai Batu Buruk 720 m
Abidin Mosque 1.4 km
Bukit Puteri 1.6 km
Kampung China (Chinatown) 1.7 km
Pasar Payang 1.7 km
Mydin Mall 2.8 km
Crystal Mosque 3.8 km
Muzium Negeri Terengganu 5.2 km
Tengku Tengah Zaharah Mosque 6.2 km
Nearby landmarks
Wanisma Craft & Trading 70 m
Jabatan Perubatan Forensik 290 m
Pusat Kesihatan Mental Masyarakat 290 m
Unit Forensik 300 m
Uptown Futsal Kuala Terengganu 330 m
Al-Muktafi Billah Shah Mosque 360 m
Stadium Negeri 410 m
Hospital Besar Kuala Terengganu 420 m
Masjid Mukhtafi Billah Shah 480 m
Homecraft Center 500 m

Sumai Hotel Apartment

Jalan Persinggahan, Batu Buruk, Batu Burok, Kuala Terengganu, Malaysia, 20400 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Batu Burok, allowing you access and proximity to local attractions and sights. Be sure to set some time aside to visit Kampung China (Chinatown) as well as Pantai Batu Buruk nearby. Rated with 3 stars, this high-quality property provides guests with access to restaurant and indoor pool on-site.

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Highlights

Inside city center

Check-in [24-hour]

Excellent view

390 meters to Al-Muktafi Billah Shah Mosque

720 meters to the beach

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Health and Medical
First aid kit

Facilities

Car park

Free Wi-Fi in all rooms!

Front desk [24-hour]

Check-in/out [express]

Luggage storage

Swimming pool [indoor]

Restaurants

Kitchen

This property is in high demand!

8 travelers have booked today.

Value for money7.1
Distance to city center0.5 km
Location rating8.1
Nearest airportSultan Mahmud Airport (TGG)
Distance to airport7.4 km

Rooms available at Sumai Hotel Apartment

Superior Apartment
...
  • Room size: 87 m²/936 ft²
  • Beach view
  • 1 queen bed & 2 single beds...
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Standard Apartment
...
  • Room size: 57 m²/614 ft²
  • City view
  • 1 queen bed & 2 single beds...
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Deluxe Apartment
...
  • Room size: 71 m²/764 ft²
  • City view
  • 1 queen bed & 2 single beds...
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Deluxe Apartment
...
  • Room size: 71 m²/764 ft²
  • Outdoor view
  • 2 single beds & 1 double be...
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Honeymoon Suite
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 double bed and 1 sofa bed
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Suite Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Studio Room
...
  • Room size: 32 m²/344 ft²
  • City view
  • 1 queen bed
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Suite Room
...
  • Room size: 28 m²/301 ft²
  • City view
  • 2 single beds
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Loft bed room
...
  • Room size: 87 m²/936 ft²
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Loft 2 Twins
...
  • Room size: 71 m²/764 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Sumai Hotel Apartment?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The serviced apartment offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Sumai Hotel Apartment?

For those who wish to drive their own cars, Sumai Hotel Apartment has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. Self-parking is conveniently available at the serviced apartment. If you're looking for an easy way to get around Kuala Terengganu with private transportation, the serviced apartment can arrange taxi service.

Is breakfast offered at Sumai Hotel Apartment?

Wake up to a great buffet breakfast at Sumai Hotel Apartment. There's an additional charge of 20 MYR for adults and 12 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the serviced apartment.

What are my dining options at Sumai Hotel Apartment?

Sumai Hotel Apartment features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Sumai Hotel Apartment?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at Sumai Hotel Apartment. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at Sumai Hotel Apartment?

On-site venues and convenient event services make Sumai Hotel Apartment an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1000 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Sumai Hotel Apartment?

Sumai Hotel Apartment does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby Sumai Hotel Apartment?

Sumai Hotel Apartment is located in Batu Burok, famous for good restaurants such as E-Nasi Kukus, The Mayang Place and KFC Kuala Terengganu.

What popular shopping places are close to Sumai Hotel Apartment?

Shopping options in Sumai Hotel Apartment’s Batu Burok neighborhood include Mydin Mall, Sabasun Hyperruncit and Giant Hypermarket Kuala Terengganu.

What are popular attractions near Sumai Hotel Apartment?

Sumai Hotel Apartment is located in Batu Burok area, which is famous for attractions such as Al-Muktafi Billah Shah Mosque, Taman Rekreasi Hiliran and Masjid Abdul Kadir.

What popular beaches are close to Sumai Hotel Apartment?

Sumai Hotel Apartment is located in the Batu Burok area, which includes Pantai Batu Buruk and Batu Burok Beach.

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See map

Explore the neighborhood

What people love about Sumai Hotel Apartment

  • 10

    Exceptional
    Staff 

    "Nice room and very kind staff"

    Mohd

    |

    October 9, 2022

  • 7.2

    Very good

    "Cleaness is moderate."

    ilyani

    |

    October 6, 2022

  • 10

    Exceptional
    Spaciousness

    "Big room and very comfort environment"

    Amalia

    |

    September 22, 2022

Property ranking|Compared to 453 Kuala Terengganu properties
See all rankings
Room size
55 sqm.
Room comfort score
7.1/10
Cheapest price score
Location score
8.1/10
Bigger than
98
%
of Kuala Terengganu properties
Better than
96
%
of Kuala Terengganu properties
Better than
85
%
of Kuala Terengganu properties
Better than
80
%
of Kuala Terengganu properties
Overall rating:

7

Very good
2,400 reviews
Cleanliness
6.7
Facilities
6.6
Location
8.1
Read all reviews >
What travelers say they love:
Having free upgrade and got nice view
Mazlin from Malaysia
Family with young children
More about Sumai Hotel Apartment

More about Sumai Hotel Apartment

Sumai Hotel Apartment

Get the most out of your trip in Kuala Terengganu when you stay at Sumai Hotel Apartment. This serviced apartment is located right in the city center, in close proximity to all the famous sites.
Have a hassle-free trip while enjoying the services and amenities offered by Sumai Hotel Apartment. Keep up with all your communications easily with the serviced apartment's free Wi-Fi. Taxi services provided by Sumai Hotel Apartment makes it easy to plan your day trips, sightseeing, and more around Kuala Terengganu. Guests can enjoy free parking right at the serviced apartment.
Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Packing light is possible at Sumai Hotel Apartment thanks to the serviced apartment's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the serviced apartment.
Smoking is allowed only in the designated smoking areas provided by serviced apartment.
Enjoy the services offered at Sumai Hotel Apartment from the convenience of your guestroom. For your comfort, some rooms at the serviced apartment are equipped with air conditioning. Some rooms at Sumai Hotel Apartment even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include television and cable TV.
In some select rooms, you can find a refrigerator and a coffee or tea maker at your disposal. It's good to know that a hair dryer, toiletries and towels are provided in some guest bathrooms.


Dining and things to do

Every day at Sumai Hotel Apartment begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the serviced apartment. A variety of convenient and tasty dining options are waiting for you at the serviced apartment, for whenever you get hungry. If you're picky about eating, don't worry! Sumai Hotel Apartment has a selection of cuisine types including halal options.
Recreational facilities at Sumai Hotel Apartment are designed for escape and relaxation. Spend some time relaxing at the serviced apartment's pool. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Don't miss out on all that Kuala Terengganu has to offer during your stay at Sumai Hotel Apartment. Don't forget to stop by Kampung China (Chinatown) located 1.6 km away, where everyone who visits Kuala Terengganu wants to have their photo taken. Never forget your time in Kuala Terengganu with a special gift or trinket from Pasar Payang just 1.7 km away. Enjoy the simple pleasures of an oceanside getaway, with Pantai Batu Buruk located 1.4 km away, where you can turn a good day into a great one with a sea view.


Reasons to stay here

Find some of the city's best deals here with rooms 83% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 96% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 95% of accommodations in the city.

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Amenities and facilities
Good
Facilities

6.6

Most talked about facilities

Swimming Pool

42 mentions

Breakfast

41 mentions

Beach

29 mentions

Housekeeping

16 mentions

Languages spoken

  • English
  • Malay

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Swimming pool [indoor]

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • First aid kit
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Staff trained in safety protocol

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Swimming pool [kids]

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Taxi service

Available in all rooms

  • Air conditioning
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Ironing facilities
  • Shower
  • Smoking allowed
  • Toiletries
  • TV [flat screen]
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Asian
  • Halal
Restaurants on site

Bintang Laut Restaurant

  • Cuisine: Local, Seafood
  • Menu: Buffet, A-la-carte
Location
Jalan Persinggahan, Batu Buruk, Batu Burok, Kuala Terengganu, Malaysia, 20400
Excellent
Location

8.1

Airports

  • Sultan Mahmud Airport (TGG)
    7.4 km
  • Redang Airport (RDN)
    51.6 km

Hospital or clinic

  • Jabatan Perubatan Forensik
    290 m

Shopping

  • Pasar Payang
    1.7 km

Convenience store

  • 7 Eleven
    230 m

Cash withdrawal

  • ATM
    280 m
What's nearby

Popular landmarks

  • Pantai Batu Buruk
    720 m
  • Abidin Mosque
    1.4 km
  • Bukit Puteri
    1.6 km
  • Kampung China (Chinatown)
    1.7 km
  • Pasar Payang
    1.7 km
  • Mydin Mall
    2.8 km
  • Crystal Mosque
    3.8 km
  • Muzium Negeri Terengganu
    5.2 km
  • Tengku Tengah Zaharah Mosque
    6.2 km

Nearby landmarks

  • Wanisma Craft & Trading
    70 m
  • Jabatan Perubatan Forensik
    290 m
  • Pusat Kesihatan Mental Masyarakat
    290 m
  • Unit Forensik
    300 m
  • Uptown Futsal Kuala Terengganu
    330 m
  • Al-Muktafi Billah Shah Mosque
    360 m
  • Stadium Negeri
    410 m
  • Hospital Besar Kuala Terengganu
    420 m
  • Masjid Mukhtafi Billah Shah
    480 m
  • Homecraft Center
    500 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-1 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 2-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that there will be no extra bed provided for 2 Bedroom and above booked although the confirmation voucher states so. This is just to facilitate booking purposes.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until12:00

Getting around

  • Distance from city center0.5 km
  • Travel time to airport (minutes)25

Extras

  • Breakfast charge (unless included in room price)20 MYR

The property

  • Number of floors9
  • Number of restaurants1
  • Number of rooms 65
  • Year property opened2009

Parking

  • Daily parking fee0 MYR

Reviews of Sumai Hotel Apartment from real guests

Provided by verified guests of Agoda
7.1
/
10
Cleanliness6.7
Facilities6.6
Location8.1
Room comfort and quality7.1
Service7.3
Value for money7.1
High score for Kuala Terengganu
Rating
9+ Exceptional (113)
8-9 Excellent (96)
7-8 Very Good (224)
6-7 Good (143)
<6 Below Expectation (260)
Time of the year
Mar - May (197)
Jun - Aug (182)
Sep - Nov (236)
Dec - Feb (221)
All guests (1,665)
All room types
All languages

Show reviews that mention 

Showing 836 verified guest comments
12345
10.0
Exceptional
ahmad from Malaysia
Family with young children
Standard Apartment
Stayed 1 night in June 2022

Best Location & View!”

they've given us room facing the sea, which block by a building, but very worthy. room is very spacious as they've given us 4 rooms apartment, which we only paid for 2 rooms. my kids are happy as they can run around without dropping things, as the living room are spacious. breakfast is average, not so much of selection. i was expecting nasi dagang for breakfast, but nope. there's swimming pool facilities. the only complain is the lift is limited to 4 person per trip, and there's only 2 lift available which also shared with hotel staff. can take quite some time for your turn to use it, or maybe because i went during school holiday and the hotel is fully booked. overall satisfied & will repeat if there's an offer for the rooms.

Reviewed June 16, 2022

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10.0
Exceptional
nur from Malaysia
Family with young children
Superior Apartment
Stayed 1 night in March 2019

Exceptional”

Value for money. Large pool for kids. Vedy suitable for large family, room was cleaned, nothing to pick

Reviewed July 24, 2019

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10.0
Exceptional
Noraiti from Malaysia
Family with teens
Superior Apartment
Stayed 3 nights in January 2020

Spacious Room and Good food”

Value for money and the food here is good and reasonably priced. Recommend for family travelers who are not fussy about having hotel ambiance.

Reviewed September 01, 2020

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10.0
Exceptional
latifah from Malaysia
Family with young children
Standard Apartment
Stayed 1 night in April 2019

EXCELLENT FOR FAMILY”

GREAT LOCATION, CLEAN AND NICE SWIMMING POOL

Reviewed April 22, 2019

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10.0
Exceptional
zain from Malaysia
Family with teens
Standard Apartment
Stayed 2 nights in March 2021

The best”

The best place and valueble for family

Reviewed March 20, 2021

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10.0
Exceptional
ijan from Malaysia
Business traveler
Suite Room
Stayed 1 night in May 2021

Comfortable & Value for Money”

Semua ok... Selesa .. bilik tiptop.. thank you

Reviewed May 11, 2021

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10.0
Exceptional
Mohd from Malaysia
Family with young children
Standard Apartment
Stayed 1 night in December 2019

Good”

Swiming pool need to look intresting but its ok

Reviewed December 16, 2019

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10.0
Exceptional
azizi from Malaysia
Family with young children
Standard Apartment
Stayed 2 nights in December 2021

My only choice ”

Location, facilities, food etc. everything’s perfect

Reviewed January 06, 2022

See room deals

10.0
Exceptional
Shel from Malaysia
Business traveler
Suite Room
Stayed 1 night in August 2020

Near hospital, beach & food”

Totally convenient if you need to go near a hospital

Reviewed August 27, 2020

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10.0
Exceptional
Mazlin from Malaysia
Family with young children
Studio Room
Stayed 1 night in September 2020

Stay with family”

Having free upgrade and got nice view

Reviewed March 21, 2021

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10.0
Exceptional
Eka from Malaysia
Family with teens
Standard Apartment
Stayed 1 night in October 2021

Nice Hotel and Apartment”

Nice Hotel and Apartment

Reviewed April 22, 2022

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10.0
Exceptional
HAZWANI from Malaysia
Family with young children
Superior Apartment
Stayed 1 night in July 2022

Sumai hotel....Sangat selesa...”

So awesome.....

Reviewed July 17, 2022

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10.0
Exceptional
Nur from Malaysia
Family with teens
Suite Room
Stayed 2 nights in November 2019

Exceptional”

Clean, friendly staff and the room is spacious

Reviewed February 11, 2020

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9.2
Exceptional
NUR from Malaysia
Family with teens
Standard Apartment
Stayed 1 night in July 2020

Bare in mind guys”

The location is near to the city. Suitable for those who came in large family members. But some of the floor lack of safety issue (so for those who bring kids, please take extra careful!) P/s: for muslim.. I’m suggesting please read a dua during your stay. Because you will receive a “unexpected guest” during your stay. No matter day or night. But for other religions you can just follow your faith.

Reviewed July 27, 2020

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10.0
Exceptional
nor from Malaysia
Business traveler
Suite Room
Stayed 1 night in October 2021

Exceptional”

very good and satisfied..

Reviewed February 23, 2022

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9.2
Exceptional
NUR from Malaysia
Family with young children
Superior Apartment
Stayed 1 night in December 2019

Just need improve accomadation like gym, small playgfound”

Nice swimming pool..very big apartment..clean and all room with aircond..

Reviewed December 11, 2019

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9.2
Exceptional
Jamaludin from Malaysia
Business traveler
Suite Room
Stayed 1 night in December 2018

Good and decent apartment for small group of family”

just want to complaint about plug placement. there is no plug nearby beds to charge phone. which is needed in this modern times.

Reviewed January 02, 2019

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8.8
Excellent
Rashidah from Malaysia
Family with young children
Superior Apartment
Stayed 2 nights in March 2020

Excellent”

Good location, and we book apartment with 4 bedroom. So big and aircond is function in all bedroom and living room. Kids love their swimming pool, and buffet breakfast just good. Can add more variety of foods. Supposed to stay for 2 nights, but MCO started 18/3/2020, we must going back to KL as soon as possible. And they refund our money. Thanks to Sumai Apartment KT. Will come back again soon..:)

Reviewed March 31, 2020

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10.0
Exceptional
Amir from Malaysia
Family with young children
Suite Room
Stayed 1 night in March 2021

Exceptional”

Bilik kecik sikit...

Reviewed January 08, 2022

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9.6
Exceptional
zulkifle from Malaysia
Group
Standard Apartment
Stayed 1 night in March 2020

Cun”

Bawa famali terbaik ambil 2 3 bilik.

Reviewed March 14, 2020

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12345
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