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Sugar Hotel
Sugar Hotel
Sugar Hotel
Sugar Hotel
Sugar Hotel
Sugar Hotel
Sugar Hotel

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9.2

Exceptional

157 reviews

157 reviews

Housekeeping9
Breakfast6
Food & Dining4
See map

9.1

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Two Oceans Aquarium 460 m
Victoria & Alfred Waterfront 1.1 km
Lion's Head 1.3 km
Signal Hill 1.4 km
Table Mountain 4.9 km
Kirstenbosch National Botanical Garden 8.7 km
Robben Island Museum 13.0 km
Boulders Beach Penguin Colony 31.7 km
Cape Point Nature Reserve 49.3 km
Cape of Good Hope 49.8 km
Nearby landmarks
Nobel Square 220 m
Meadowridge Baptist Church 250 m
Centre Yoga Meditation 280 m
Wallflower 320 m
Glasshouse Rejuvenation for Men 320 m
Klûk & CGDT 320 m
Cape Cobra Leathercraft 350 m
Avenue Conference and Event Venue 430 m
Beaulah Bar 440 m
Monk Bar 440 m

Sugar Hotel

1 Main Road, Green Point, Cape Town, South Africa, 8005 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Green Point, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Table Mountain. Rated with 5 stars, this high-quality property provides guests with access to massage and restaurant on-site.

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Highlights

Sparkling clean

Located in heart of Cape Town

Top Value

Check-in [24-hour]

Excellent room comfort & quality

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call

Facilities

Front desk [24-hour]

Transport to airport

Valet parking

Complimentary WIFi in all rooms

Golf course [on-site]

Spa

BBQ facilities

Luggage storage

Your dates are popular among travelersUsers are booking a place in Cape Town every 6 minutes on Agoda.com
Value for money9.1
Distance to city center1.0 Km
Location rating9.1
Nearest airportCape Town International Airport (CPT)
Distance to airport18.5 km

Rooms available at Sugar Hotel

Exceptional
Room comfort & quality

9.2

Double Room
...
  • Room size: 18 m²/194 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Superior King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 2 single beds
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Budget Double Room
...
  • Room size: 14 m²/151 ft²
  • Shower
  • 1 double bed
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Deluxe King
...
  • Room size: 30 m²/323 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Budget Double Room
...
  • Room size: 17 m²/183 ft²
  • Shower
  • 1 double bed
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Deluxe Plunge Pool
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 double bed
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Superior Poolside Room
...
  • Room size: 30 m²/323 ft²
  • Pool view
  • 1 king bed or 2 single beds
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Hot Deal
...
  • Shower and bathtub
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Hot Deal
...
  • Shower and bathtub
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Hot Deal
...
    Enter dates to see prices

    Frequently asked questions

    How much does it cost to stay at Sugar Hotel?

    Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

    What time is check-in and check-out at Sugar Hotel?

    Check-in is from 02:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Sugar Hotel?

    Sugar Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 250 ZAR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, Sugar Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Cape Town with private transportation, the hotel can arrange both taxis or car rental.

    Is breakfast offered at Sugar Hotel?

    Wake up to a great continental breakfast at Sugar Hotel.

    What are my dining options at Sugar Hotel?

    Sugar Hotel features an on-site restaurant for your dining convenience.

    What is the smoking policy at Sugar Hotel?

    Sugar Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to Sugar Hotel?

    The closest train, metro, or bus station to Sugar Hotel is MyCiTi Station Granger Bay, 780 m away.

    What restaurants are nearby Sugar Hotel?

    Sugar Hotel’s neighborhood is Green Point which includes popular restaurants such as Yumcious, Pigalle and Mano's.

    What are popular attractions near Sugar Hotel?

    Sugar Hotel’s location in the Green Point neighborhood makes it close to famous attractions including Cape Town Stadium (Green Point Stadium), Nobel Square and Meadowridge Baptist Church.

    What popular natural sightseeing spots are close to Sugar Hotel?

    Sugar Hotel’s nearby natural sights include Three Anchor Bay located in the same Green Point area.

    Show more questions
    See map

    Explore the neighborhood

    What people love about Sugar Hotel

    • 10

      Exceptional
      Staff 

      "Friendly and helpful staff."

      Nicholaas

      |

      May 2, 2022

    • 8.4

      Excellent
      Staff 

      "Lovely rooms, lovely staff."

      Karina

      |

      April 11, 2022

    • 10

      Exceptional
      Staff 

      "Amazing service from great and caring staff!"

      Rebecca

      |

      October 13, 2021

    Property ranking|Compared to 3,060 Cape Town properties
    See all rankings
    Service score
    9.5/10
    Cleanliness score
    9.5/10
    Room comfort score
    9.2/10
    Value for money score
    9.1/10
    Better than
    99
    %
    of Cape Town properties
    Better than
    99
    %
    of Cape Town properties
    Better than
    99
    %
    of Cape Town properties
    Better than
    98
    %
    of Cape Town properties
    Overall rating:

    9.2

    Exceptional
    157 reviews
    Cleanliness
    9.5
    Facilities
    8.8
    Location
    9.1
    Read all reviews >
    What travelers say they love:
    Room was nice and big, clean, shower is great.
    Theresa from South Africa
    Couple
    More about Sugar Hotel

    More about Sugar Hotel

    Sugar Hotel

    You'll love the exceptional convenience during your stay at Sugar Hotel, located right in the heart of the city center, with an easy access to everything in Cape Town.
    The superior services and facilities offered at Sugar Hotel will make for a memorable stay. Stay connected throughout your stay with free internet access provided. To help pre-arrange your arrival and departure, airport transfer services can be booked before you even check in. Your explorations of Cape Town can be assisted with taxi and car hire services available.
    Parking is provided free of charge for guests. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes. The hotel's ticket service and tours can even help you book tickets and reservations for entertainment and explorations. Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Sugar Hotel.
    In-room conveniences such as room service and daily housekeeping will make staying in a great choice. The hotel is entirely non-smoking. Smoking may only take place in restricted designated areas.
    Guests are guaranteed a comfortable stay while at Sugar Hotel. To enhance your stay, some rooms at the hotel come with linen service and air conditioning. The specially-designed rooms at Sugar Hotel offer a layout option like a balcony or terrace. The hotel's in-room entertainment is second to none, with television and cable TV provided to guests in select rooms.
    You may be assured to know that a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar are available in some select rooms. You can stay fresh and clean with a hair dryer, toiletries, bathrobes and towels provided in some of the guest bathrooms.


    Dining and things to do

    Wake up with no worries at Sugar Hotel, where breakfast is provided free of charge. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun. The hotel even has in-house cooking amenities such as BBQ facilities for its most selective guests.
    Sugar Hotel promises you a fun-packed holiday with a variety of activities and facilities. Warm up at the end of the day with a visit to the massage and salon. Test your skills! Get competitive with your travel group or other guests, at the hotel's golf course on site. No need to go anywhere after dinner -- play with friends or family at the shared lounge and TV area.
    You can find a perfect memento of your trip, or grab some simple travel supplies at the shops.


    Around the property

    Venture outside the hotel and explore Cape Town. Victoria & Alfred Waterfront is located just 1.1 km away, and is a place where you can see the ocean and local boats in the marina.


    Reasons to stay here

    Verified reviews score this hotel higher than 98% of accommodations in the city on value for money.
    Verified reviews for this hotel's food and dining options score it better than 99% of accommodations in the city.
    This accommodation beats more than 99% of competition in the city on room comfort.

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    Amenities and facilities
    Excellent
    Facilities

    8.8

    Most talked about facilities

    Breakfast

    10 mentions

    Housekeeping

    4 mentions

    Food & Dining

    2 mentions

    Languages spoken

    • English

    Internet access

    • Complimentary WIFi in all rooms
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Golf course [on-site]
    • Massage
    • Spa
    • Ticket services
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • Doctor/nurse on call
    • Face coverings on staff
    • First aid kit
    • Free face masks
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Protective screens in common areas
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • BBQ facilities
    • Breakfast [free]
    • Restaurants
    • Room service

    Services and conveniences

    • Air conditioning in public area
    • Cash withdrawal
    • Concierge
    • Contactless check-in/out
    • Daily cleaning
    • Dry cleaning
    • Elevator
    • Food delivery
    • Grooming service
    • Hair salon
    • Heating in public area
    • Ironing service
    • Laundry service
    • Luggage storage
    • Safety deposit boxes
    • Shops
    • Smoke-free property
    • Smoking area
    • Terrace

    For the kids

    • Babysitting service

    Land sports

    • Golf course (within 3 km)

    Access

    • CCTV in common areas
    • CCTV outside property
    • Check-in [24-hour]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Car park [free of charge]
    • Car park [nearby]
    • Car park [on-site]
    • Rental car
    • Taxi service
    • Transport to airport
    • Valet parking

    Available in all rooms

    • A/C
    • Bathtub
    • Coffee/tea machine
    • Complimentary drinking water
    • Desk
    • Hair dryer
    • Linens
    • Mirror
    • Non-smoking
    • Satellite/cable channels
    • Shower
    • Towels
    • Wi-Fi
    • Wi-Fi [complimentary]
    Food and dining
    Breakfast options
    • Continental
    • Full English/Irish
    Restaurants on site

    Marc's Table

    • Menu: Buffet
    Location
    1 Main Road, Green Point, Cape Town, South Africa, 8005
    Exceptional
    Location

    9.1

    Public transportation

    • MyCiTi Station Granger Bay
      790 m
    • MyCiTi Station Waterfront
      1.1 km

    Airports

    • Cape Town International Airport (CPT)
      18.5 km

    Hospital or clinic

    • Dr B M Sher
      520 m

    Shopping

    • The Old Biscuit Mill
      4.3 km

    Convenience store

    • Pick n Pay Express
      550 m

    Cash withdrawal

    • ATM on-site
    What's nearby

    Popular landmarks

    • Two Oceans Aquarium
      460 m
    • Victoria & Alfred Waterfront
      1.1 km
    • Lion's Head
      1.3 km
    • Signal Hill
      1.4 km
    • Table Mountain
      4.9 km
    • Kirstenbosch National Botanical Garden
      8.7 km
    • Robben Island Museum
      13.0 km
    • Boulders Beach Penguin Colony
      31.7 km
    • Cape Point Nature Reserve
      49.3 km
    • Cape of Good Hope
      49.8 km

    Nearby landmarks

    • Nobel Square
      220 m
    • Meadowridge Baptist Church
      250 m
    • Centre Yoga Meditation
      280 m
    • Wallflower
      320 m
    • Glasshouse Rejuvenation for Men
      320 m
    • Klûk & CGDT
      320 m
    • Cape Cobra Leathercraft
      350 m
    • Avenue Conference and Event Venue
      430 m
    • Beaulah Bar
      440 m
    • Monk Bar
      440 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds vary by room. Please check each room's capacity for details.

    All children are welcome.

    Children 0-17 year(s)
    Stay for free if using existing bedding.
    If you need an extra bed, it will incur an additional charge.
    Guests 18 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • Deluxe Queen room type is located on the ground floor and is adjacent to the reception area and restaurants.
    • When booking 6 or more rooms, special policies may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-in until23:00
    • Check-out from00:00
    • Check-out until11:00
    • Reception open until00:00

    Getting around

    • Airport transfer fee250 ZAR
    • Distance from city center1.0 Km
    • Travel time to airport (minutes)20

    The property

    • Non-smoking rooms/floorsYes
    • Number of bars/lounges1
    • Number of floors3
    • Number of restaurants1
    • Number of rooms 11
    • Year property opened2004
    • Most recent renovation2011

    Reviews of Sugar Hotel from real guests

    Provided by verified guests of Agoda
    9.2
    /
    10
    Exceptional
    Cleanliness9.5
    Facilities8.8
    Location9.1
    Room comfort and quality9.2
    Service9.5
    Value for money9.1
    High score for Cape Town
    Rating
    9+ Exceptional (65)
    8-9 Excellent (19)
    7-8 Very Good (10)
    6-7 Good (4)
    <6 Below Expectation (3)
    Time of the year
    Mar - May (23)
    Jun - Aug (15)
    Sep - Nov (30)
    Dec - Feb (33)
    All guests (157)
    All room types
    All languages

    Show reviews that mention 

    Showing 101 verified guest comments
    12345
    10.0
    Exceptional
    Jennifer from United States
    Couple
    Stayed 5 nights in May 2013

    Best Value for Maximum Experience”

    amazing staff caters to any and every need or want

    I can't say enough great things about the Sugar Hotel. It's like staying with a friend or family -- anything you need, they'll make sure it's taken care of. And the price! So affordable! We had the on-duty manager schedule three separate adventure days for us (two of which were completely private using the hotel's luxury car and a private tour guide), which can be catered to your whims on the fly. One of our suitcases broke in transit -- no problem. They had it sent out to be fixed for $20 (US). The Waterfront is about a 5 - 10-minute walk, where you can find tons of restaurants and a full shopping mall. Table Mountain is just a few miles away. I fell in love with Cape Town, in large part due to the amazing experience I had at this hotel. If I am ever able to get back, I will without a doubt stay there again. Oh! And breakfast! Ridiculously good. Legit.

    Reviewed June 26, 2013

    See room deals

    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    8.4
    Excellent
    Angela from Canada
    Couple
    Deluxe King
    Stayed 2 nights in December 2017

    Boutique Hotel”

    We thoroughly enjoyed our stay at the Sugar hotel. It is very small, with only 8 guest rooms, but the service went above and beyond with friendliness and efficiency. The public spaces are tiny, but the restaurant is a good size and breakfast was very good. Our room was enormous and the bed huge, but with all that space, there was nowhere to hide the luggage so it stayed in view which ruined the look of the room. The room was nicely appointed - but Cape Town itself is so exceptional that we left early in the morning and didnt return until late - so the room was only used for sleeping. The location is close to the V&A and we used Uber very successfully (having been told by a friend to not trust taxis). If you are looking for a small hotel with service that is warm, friendly and efficient, you won't do better than Sugar.

    Reviewed December 29, 2017

    See room deals

    Dear Angela Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    9.3
    Exceptional
    Kok from Singapore
    Business traveler
    Stayed 3 nights in May 2012

    Excellent hotel with great rooms and service”

    Very comfortable room

    although situated in the shadow of the protea, this small but excellently decorated and comfortable hotel comes with great service. near v&a waterfront but walking is not really considered an option. secured but limited parking (max 4 cars) available. breakfast, included in the room price, was tastefully presented with customised order from a la carte menu. driving from hotel to other parts of the city and even out of cape town is easy. access to the n1 and n2 is quite straight forward.

    Reviewed May 23, 2012

    See room deals

    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    8.8
    Excellent
    GEORGIOS from France
    Couple
    Double Room
    Stayed 1 night in December 2018

    Satisfied in general”

    This small boutique hotel has everything a traveller might need such as free secured parking and breakfast beyond expectations. The area is safe for walking even when it's dark and it's within walking distance from the bars and restaurants. This hotel has one room in the ground floor (lucky me) that in my opinion should be mentionned before booking that the customer will be staying at the basement. During the day it was slightly noisy from the massage room that was just next. The natural light in the room was very limited, it didn't feel right. Efficient soundproof considering it's very noisy location. In Cape Town, staying in the ground floor and without any protection at the window can be somewhat upsetting, although the 24-hour receptionist hopefully will hear any suspicious noise.

    Reviewed December 10, 2018

    See room deals

    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    9.3
    Exceptional
    Timothy from Australia
    Couple
    Stayed 2 nights in April 2014

    Luxurious Boutique Hotel - Friendly and comfortabl”

    Staff, Location, room

    This Boutique hotel in cape town ticks all the boxes. Extremely friendly and hospitable staff ensured our stay was perfect. The rooms were clean, quiet and extremely spacious, the bathroom was enormous and filled with luxurious amenities. The bed was large & comfy which made for an easy nights sleep after a long flight from Sydney. Location was spot on, short drive from the airport, short walk to the V&A waterfront and only a short drive to table mountain. With a lovely breakfast & safe/secure parking it really is impossible to fault this hotel. My one regret is that we only booked 2 nights.

    Reviewed November 20, 2014

    See room deals

    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    9.6
    Exceptional
    donald from United Kingdom
    Couple
    Deluxe King
    Stayed 2 nights in March 2019

    Small gem of a Hotel”

    Lovely small boutique hotel . Rooms spacious clean and tidy Staff lovely, welcoming, polite, friendly and helpful. Organised individual personalised day tour of capetown; penquins, Chapman's Peak,, Cape Point, two winerys, table mountain etc at half the price of other tours. What value!! Guide wonderful,so friendly and knowledgeable, totally relaxed day. Breakfast so good with excellent choice. Location great, lovely 10 min walk to waterfront. Tremendous value for money.

    Reviewed March 18, 2019

    See room deals

    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    Vicki from Canada
    Group
    Double Room
    Stayed 2 nights in September 2019

    The Best. Hotel. Ever!”

    “Sugar” Isca small boutique hotel is a hidden gem, within a 10 minute walk to the V & A waterfront. We were greeted at the door by George (superior service with a smile) and 2 adorable golden labs. Felt like we were coming home. Pilgrim was radiant, super helpful and personally took us to our room. Then we had a knock at our door and our room “beautifier” presented us with a plate that had “Welcome” scrolled in chocolate (and a few treats). “Spice” is the name of their attached restaurant and the food was so fabulous we took photos. There are not enough words to express what a wonderful hotel this is. Book now because once the word gets out, there will be a waiting list.

    Reviewed September 27, 2019

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    Dear Bronwen Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    9.7
    Exceptional
    Lorraine from South Africa
    Family with teens
    Stayed 1 night in July 2014

    Awesome”

    Staff. comfort, location

    This is one of the best hotels we have stayed in. The rooms are spacious, comfortable and clean. I love the heated bathroom floor and towel rail. Nkosi is an amazing wonderful manager who is friendly and caring and will go out of his way to assist where he can. In a nutshell if you are looking for a wonderful deal. The Sugar Hotel is it!

    Reviewed July 26, 2014

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    Chor from Singapore
    Family with teens
    Stayed 7 nights in June 2012

    stunning 5-star hotel”

    large rooms, value-for-money, great breakfast, prime location

    if you do not want to bother reading the following long review, just make sure you get my abbreviated stand on this hotel: outstanding in every respect. if i really want to nitpick, the only thing missing is a fitness center. otherwise, this is indeed a true 5-star hotel, as advertised. the food, the staff, the rooms, the service, the tours and the location score full marks. i stayed with my family of four (myself, my teenage brother, and my parents) in this 3-storey, 7-room boutique hotel in june 2012, for 7 nights. location: you might or might not yet have heard of the v&a waterfront. this waterfront is the equivalent of san francisco’s fisherman’s wharf and sydney’s waterfront. the hotel is located 10 (if you walk briskly) or 20 (if you amble slowly) minutes away from the v & a. either way, it is a very manageable walk to the waterfront. we walked a dozen times to and fro from the waterfront to the hotel at all times of the day (the latest we ever walked back was around 8 at night), and safety-wise, there was absolutely no problem. besides the waterfront, the 2010 world cup stadium is also the same distance away. there are restaurants, fast-food places and a supermarket at the waterfront, so everything we needed was within easy reach. staff: they were friendly, accommodating and warm. because of its friendly team, i am able to recall the names of those i interacted with during my stay: the owners, marc and riaan; cindy, de wade, gary, nkosi, oncemore, and serenity. the hotel: the interior design is elegant, contemporary, yet cozy. the sitting area, for instance, was furnished exquisitely with coffee table tomes; the sofas were comfortable; and the lights were warm and welcoming. you could actually spend an hour or two just sitting there and flipping through the books. the rooms: the rooms were huge, and the bathroom was just amazing. imagine a bathroom that is almost half the size of the already spacious room, and you are looking at the sug

    Reviewed June 30, 2012

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    Cynthia from Switzerland
    Family with teens
    Superior King
    Stayed 1 night in December 2019

    Cosiest place to stay!”

    Not enough stars to do this cosy, friendly hotel justice. The facilities were all we could wish for and more, the food was delicious served in the friendliest setting, service was excellent and the staff was the friendliest and most helpful I have encountered in a long time. They make the hotel the lovely place that it is. A shout out to our fantastic waitress, Dorcas who has the loveliest smile and easy laugh. I will certainly stay at the Sugar Hotel and their restaurant, the Spice, is worth a visit even if you're not staying at the hotel. I recommend it wholeheartedly!

    Reviewed December 22, 2019

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    Dear Cynthia Thank you for choosing our Hotel. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    cecil from United States
    Couple
    Superior King
    Stayed 3 nights in February 2020

    Cecil ”

    Sugar Hotel is a small boutique hotel with wonderful staff. It is staffed 24 hours a day and the front staff knew us. We were able to park in the small off street parking (allows for about 2 or 3 vehicles), which was good reassurance since we had a rental car. We were able to order off the ala carte menu for the wonderful breakfast (included). The bed pillows were of various thickness and material, allowing one to choose the type desired. The room and bathroom were clean and well stocked. We would like to stay here again.

    Reviewed March 01, 2020

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    Dear Cecil Thank you for your review and we are so excited that you liked our Hotel. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    9.3
    Exceptional
    Debra from Australia
    Couple
    Stayed 2 nights in January 2013

    Fabulous hotel with very helpful staff”

    The hotel is well located, the breakfasts were wonderful and the rooms were attractive

    Sugar Hotel is a lovely boutique hotel with good sized rooms, beautiful decor and great staff. Everyone staff member we met was positive and could not do enough to help you. The breakfasts (prepared by the owners) were just wonderful. We would have tried dinner in the hotel but it was fully booked each night. It is in walking distance to numerous hotels and shops. We would recommend the hotel highly and hope to return.

    Reviewed January 16, 2013

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    Barbara from United States
    Couple
    Stayed 4 nights in August 2010

    A wonderful small hotel with an excellent staff”

    The staff was very helpful, the breakfast was outstanding. The decor of the hotel (rooms, dining area, lobby) is very well done. It is very sophisticated, yet comfortable.
    Lighting in bathroom was not good

    We normally do not stay in luxury accommodations, but we were able to get a very good rate through Agoda. Also, the location was very good. Everything about the hotel was spectacular. Although we did not have breakfast included in our rate, they offered to add breakfast at no cost. The breakfast consisted of cereal and fruit, followed by your choice of hot items. Everything was wonderful, including the best coffee I had in Cape Town.

    Reviewed August 28, 2010

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    Joanna from Singapore
    Couple
    Stayed 4 nights in August 2012

    Fantastic hotel in a great location.”

    Beautifully decorated room with large bathroom and a spa pool outside the balcony.

    Great location - about 15 mins drive to Table Mountain. about 5-7 mins drive to waterfront. Conveniently located near the highways to Cape point, Hermanus etc. Food - Restaurant serves fantastic food. Breakfast was great and the dinner menu though has limited choices but the quality is superb. Hotel service - The staffs are so, so helpful and genuinely polite always. Safety - no barb wires around the hotel but I felt extremely safe. Cars can be parked in the in-door garage.

    Reviewed August 19, 2012

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    chew from Singapore
    Couple
    Stayed 1 night in October 2012

    Lovely hotel for couple”

    Near V & A

    This is a nice hotel with very good service, Room is new and bed is very comfortable . Will recommend friends who want to visit Cape Town to stay here.Their breakfast is service in five stars service ,food is nice ,it's impressive .

    Reviewed October 16, 2012

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    Alexander from United Kingdom
    Couple
    Stayed 2 nights in October 2012

    I think this is my favourite hotel in the World.”

    Great location, service, food, rooms

    Tiny little Boutique hotel, one of Cape Town's real gems. I don't know what to compliment first. The rooms are superb and very well fitted-out and mine had a hot-tub out on a private balcony. The staff counldn't have done more for us, taking time to walk us down to the Waterfront (a 5-7 minute walk, very convenient), opening the bar especially for us when we arrived that first night at some late hour. Thanks very much for an absolutely wonderful stay. I shall be back!

    Reviewed December 13, 2012

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    Angelique from South Africa
    Solo traveler
    Superior King
    Stayed 1 night in March 2019

    Welcoming staff and beautiful rooms.”

    I was thoroughly impressed with the service Sugar Hotel provided me with. Upon my late check-in, the front desk assistants were friendly and helpful. The room was spacious and every little detail provided for.

    Reviewed March 26, 2019

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    9.3
    Exceptional
    David from Australia
    Couple
    Stayed 3 nights in June 2015

    Lovely Capetonian Hospitality”

    Room's large and well appointed, friendly helpful staff and not too busy.

    Great stay at this lovely hotel. It is small and so feels quite boutique. Staff were extremely friendly and very helpful. The rooms were large and very well appointed - huge bathroom. Only 1.5kms to V&A or centre of town, with some great bars and restaurant down the road in Greenpoint.

    Reviewed June 23, 2015

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    10.0
    Exceptional
    Bronwen from South Africa
    Business traveler
    Superior King
    Stayed 1 night in November 2018

    Such an awesome hotel! Will definitely be back, ”

    Location, facilities and attention to detail are amazing here. Loved every minute. Although it was a business stay, it’s perfect for couples and the rooms are huge! Thanks Sugar Hotel and see you soon.

    Reviewed November 09, 2018

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    Dear Bronwen Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
    Sugar Hotel
    7.3
    Very good
    Thomas from China
    Couple
    Stayed 5 nights in January 2012

    Lovely hotel, but not really smile service”

    good design, nice room, great location

    we stayed 4 nights in sugar. it was quite long. heard they had great breakfast, but we found its quiet disappointing. 1st, all breakfast choices on the menu are related to egg which is very boring. if you only stay for 1 night is ok, but for longer, no. 2nd, the lady serve the breakfast definitely with no smile or very dry one. we didn't feel like welcome morning. compare to blackheath, their service was much nicer. the rooms are very nice designed, and we like the toilet is a separate room which could provide more comfortable privacy. last: such beautiful hotel deserves the same level of beautiful service and then you will be unbeatable.

    Reviewed February 17, 2012

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    Dear Valued Guest Thank you for your review and for choosing our Hotel, it was a pleasure hosting you. Kind regards Oncemore

    Responded November 16, 2020
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